Laura Trice: The power of saying thank you

251,639 views ・ 2008-10-07

TED


Please double-click on the English subtitles below to play the video.

Translator: Guillermo Parra Reviewer: Jessica Nadine Sachs
00:18
Hi. I'm here to talk to you about the importance of
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Hola. He vingut a parlar-vos de la importància dels elogis,
00:22
praise, admiration and thank you,
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de l'admiració i de donar les gràcies, i de fer-ho
00:25
and having it be specific and genuine.
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de forma concreta i genuïna.
00:27
And the way I got interested in this was,
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Em vaig interessar per aquest tema
00:29
I noticed in myself, when I was growing up,
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quan vaig descobrir que, des que era petita
00:32
and until about a few years ago,
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i fins fa uns anys,
00:33
that I would want to say thank you to someone,
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volia donar les gràcies a la gent,
00:35
I would want to praise them,
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volia elogiar-la
00:36
I would want to take in their praise of me
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i rebre els seus elogis,
00:38
and I'd just stop it.
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però no era capaç de fer-ho.
00:40
And I asked myself, why?
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I em preguntava: Per què?
00:43
I felt shy, I felt embarrassed.
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Tenia por de fer-ho, m'avergonyia.
00:45
And then my question became,
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I llavors em vaig preguntar:
00:47
am I the only one who does this?
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Sóc l'única a qui li passa?
00:49
So, I decided to investigate.
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Així que vaig decidir investigar-ho.
00:50
I'm fortunate enough to work in the rehab facility,
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Sóc prou afortunada com per treballar en una clínica de rehabilitació,
00:53
so I get to see people who are facing life and death with addiction.
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on puc veure gent que es debat entre la vida i la mort per la seva addicció.
00:56
And sometimes it comes down to something as simple as,
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I de vegades el seu trauma es redueix a una cosa tan simple
01:00
their core wound is their father died without ever saying he's proud of them.
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com que el seu pare va morir sense dir-los que estava orgullós d'ells.
01:05
But then, they hear from all the family and friends
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I llavors descobreixen pels amics i la família
01:07
that the father told everybody else that he was proud of him,
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que el seu pare li ho havia dit a tothom,
01:10
but he never told the son.
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però mai a ells.
01:11
It's because he didn't know that his son needed to hear it.
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Això és perquè no sabia que el seu fill necessitava sentir-ho.
01:14
So my question is, why don't we ask for the things that we need?
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La meva pregunta és: Per què no demanem el que necessitem?
01:18
I know a gentleman, married for 25 years,
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Conec un senyor, casat des de fa 25 anys,
01:20
who's longing to hear his wife say,
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que està desitjant que la seva dona li digui:
01:22
"Thank you for being the breadwinner, so I can stay home with the kids,"
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"Gràcies per sustentar-nos. Així puc ser a casa amb els nens".
01:25
but won't ask.
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Però no ho demana.
01:26
I know a woman who's good at this.
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Conec una dona que té facilitat per això.
01:28
She, once a week, meets with her husband and says,
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Un cop per setmana, parla amb el seu marit i li diu:
01:30
"I'd really like you to thank me for all these things I did in the house and with the kids."
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"M'encantaria que m'agraïssis tot el que he fet a la casa i amb els nens.
01:34
And he goes, "Oh, this is great, this is great."
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I ell li respon: "Ah, fantàstic, molt ben fet."
01:37
And praise really does have to be genuine,
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Els elogis han de ser genuïns,
01:39
but she takes responsibility for that.
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però ella se n'encarrega.
01:41
And a friend of mine, April, who I've had since kindergarten,
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I April, una amiga que tinc de tota la vida,
01:44
she thanks her children for doing their chores.
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agraeix als seus fills que ajudin a casa. Em diu:
01:47
And she said, "Why wouldn't I thank it, even though they're supposed to do it?"
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"Per què no els ho hauria d'agrair, encara que sigui la seva obligació."
01:49
So, the question is, why was I blocking it?
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Per què jo ho estava evitant?
01:51
Why were other people blocking it?
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O els altres?
01:52
Why can I say, "I'll take my steak medium rare,
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Per què puc dir "vull el filet mig cru",
01:55
I need size six shoes," but I won't say,
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o "necessito sabates de la talla 38", però no dic
01:58
"Would you praise me this way?"
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"podries elogiar-me de tal manera"?
02:00
And it's because I'm giving you critical data about me.
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I és perquè així us estic donant informació delicada sobre mi.
02:04
I'm telling you where I'm insecure.
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Us indico amb què em sento insegura,
02:06
I'm telling you where I need your help.
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on necessito ajuda.
02:08
And I'm treating you, my inner circle,
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I us tracto a vosaltres, el meu cercle íntim,
02:11
like you're the enemy.
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com el meu enemic.
02:13
Because what can you do with that data?
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Perquè, què podríeu fer amb aquesta informació?
02:15
You could neglect me.
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Podríeu ignorar-me.
02:17
You could abuse it.
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Us en podríeu aprofitar.
02:18
Or you could actually meet my need.
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O també podríeu satisfer la meva necessitat.
02:20
And I took my bike into the bike store-- I love this --
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Un dia vaig portar la bici a arreglar,
02:22
same bike, and they'd do something called "truing" the wheels.
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i em van dir que havien d'ajustar els radis.
02:25
The guy said, "You know, when you true the wheels,
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El paio em va dir: "Si ajustes els radis,
02:27
it's going to make the bike so much better."
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la teva bici anirà molt millor."
02:28
I get the same bike back,
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Em van tornar la mateixa bici.
02:30
and they've taken all the little warps out of those same wheels
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Havien reparat les descompensacions que s'havien produït
02:33
I've had for two and a half years, and my bike is like new.
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a les rodes durant dos anys i mig, i la bici va quedar com nova.
02:36
So, I'm going to challenge all of you.
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Així que us proposo un repte.
02:38
I want you to true your wheels:
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Vull que us ajusteu els radis:
02:40
be honest about the praise that you need to hear.
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Sigueu francs sobre el reconeixement que necessiteu tenir.
02:43
What do you need to hear? Go home to your wife --
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Què necessiteu que us diguin? Aneu a la vostra dona,
02:45
go ask her, what does she need?
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i pregunteu-li què necessita.
02:47
Go home to your husband -- what does he need?
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O al vostre marit.
02:49
Go home and ask those questions, and then help the people around you.
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Pregunteu aquestes coses a casa, i ajudaran la gent que us envolta.
02:52
And it's simple.
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És així de fàcil.
02:53
And why should we care about this?
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I per què ens ha d'importar?
02:55
We talk about world peace.
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Parlem de la pau mundial,
02:56
How can we have world peace with different cultures, different languages?
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però com podem trobar l'harmonia entre diferents països i cultures?
02:59
I think it starts household by household, under the same roof.
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Crec que s'ha de començar casa per casa, ajudant els que viuen amb tu.
03:03
So, let's make it right in our own backyard.
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Arreglem tots el nostre jardí.
03:05
And I want to thank all of you in the audience
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I vull donar-vos les gràcies com a públic,
03:07
for being great husbands, great mothers,
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per ser bons marits, bones mares,
03:09
friends, daughters, sons.
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bons amics, fills i filles.
03:11
And maybe somebody's never said that to you,
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I potser no us ho han dit mai,
03:12
but you've done a really, really good job.
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però ho heu fet molt bé.
03:14
And thank you for being here, just showing up
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Gràcies per ser aquí, per venir
03:17
and changing the world with your ideas.
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i canviar el món amb les vostres idees.
03:20
Thank you.
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Gràcies.
03:22
(Applause)
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(Aplaudiments)
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