How to make stress your friend | Kelly McGonigal | TED

15,256,602 views ・ 2013-09-04

TED


Molimo dvaput kliknite na engleski titl ispod za reprodukciju videa.

Translator: Edin Durakovich Reviewer: Ema Bilbija Zulic
00:12
I have a confession to make.
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Hoću da vam nešto priznam,
00:16
But first, I want you to make a little confession to me.
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ali najprije
da vi priznate nešto meni.
00:23
In the past year, I want you to just raise your hand
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Hoću da podignete ruku svi,
00:26
if you've experienced relatively little stress.
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koji ste u prošloj godini iskusili relativno malo stresa.
00:29
Anyone?
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Imali ko?
00:32
How about a moderate amount of stress?
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A umjerenu dozu stresa?
00:35
Who has experienced a lot of stress?
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Ko je doživio veliku količinu stresa?
00:38
Yeah. Me too.
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Da. I ja, takođe.
00:40
But that is not my confession.
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Ali to nije moja ispovijest.
00:42
My confession is this:
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Moja je ispovijest ovo: ja sam zdravstveni psiholog
00:44
I am a health psychologist,
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00:46
and my mission is to help people be happier and healthier.
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i moja je misija da pomognem ljudima da budu sretniji i zdraviji.
00:51
But I fear that something I've been teaching
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Ali bojim se da to što podučavam
00:54
for the last 10 years is doing more harm than good,
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poslednjih deset godina čini više slabog nego dobrog
00:59
and it has to do with stress.
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i u vezi je sa stresom.
01:01
For years I've been telling people, stress makes you sick.
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Godinama sam govorila ljudima kako vas stres čini bolesnim.
01:04
It increases the risk of everything from the common cold
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Da povećava rizik pogotovo od svega - od obične prehlade
01:07
to cardiovascular disease.
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do srčano-žilnih obolenja.
U suštini ja sam stres pretvorila u neprijatelja.
01:10
Basically, I've turned stress into the enemy.
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01:14
But I have changed my mind about stress,
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Ali promijenila sam svoje mišljenje o stresu
01:17
and today, I want to change yours.
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i zato danas želim promijeniti vaše.
01:21
Let me start with the study that made me rethink
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Dozvolite mi da počnem sa istraživanjem koje me je natjeralo da premislim
01:23
my whole approach to stress.
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o svom cijelovitom pristupu stresu.
Ovo istraživanje pratilo je 30.000 odraslih u SAD-u
01:26
This study tracked 30,000 adults in the United States for eight years,
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osam godina i počelo je pitajući ljude,
01:30
and they started by asking people,
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01:33
"How much stress have you experienced in the last year?"
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"Koliko ste stresa doživjeli u prošloj godini?"
Također pitali su i, "Vjerujete li
01:37
They also asked,
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01:38
"Do you believe that stress is harmful for your health?"
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da je stres štetan za vaše zdravlje?
01:44
And then they used public death records to find out who died.
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Onda su uzeli javne evidencije smrti
da saznaju ko je umro.
01:48
(Laughter)
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(smijeh)
01:49
Okay.
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Okej. Prvo nekoliko loših vijesti.
01:51
Some bad news first.
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01:53
People who experienced a lot of stress in the previous year
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Ljudi koji su doživjeli puno stresa u prošloj godini
01:56
had a 43 percent increased risk of dying.
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su imali za 43 procenata povećan rizik od umiranja.
02:00
But that was only true for the people
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Ali to je važilo samo za one ljude
02:04
who also believed that stress is harmful for your health.
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koji su vjerovali da je stres štetan za zdravlje.
02:08
(Laughter)
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(smijeh)
02:10
People who experienced a lot of stress
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Ljudi koji su iskusili puno stresa,
02:13
but did not view stress as harmful
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ali nisu vjerovali da je stres štetan,
02:15
were no more likely to die.
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nisu cesce umirali.
02:16
In fact, they had the lowest risk of dying
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U stvari, oni su imali najniži rizik umiranja
02:20
of anyone in the study,
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od svih učesnika studije, uključujući one
02:21
including people who had relatively little stress.
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sa relativno malim stresom iz prošle godine.
02:24
Now the researchers estimated that over the eight years
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Istraživaču su u periodu od osam godina
02:27
they were tracking deaths,
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praćenja smrtnih slucajeva procijenili da je
182.000 Amerikanaca umrlo prije vremena
02:29
182,000 Americans died prematurely,
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02:32
not from stress,
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ali ne od stresa nego od ubjeđenja
02:33
but from the belief that stress is bad for you.
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da je stres štetan za zdravlje. (smijeh)
02:37
(Laughter)
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02:38
That is over 20,000 deaths a year.
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To je oko 20.000 smrtnih slučajeva godišnje.
02:41
Now, if that estimate is correct,
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Sad ako je procijena tačna,
02:44
that would make believing stress is bad for you
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onda je uvjerenje o štetnosti stresa
15. najveći uzrok smrti
02:47
the 15th largest cause of death in the United States last year,
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u Sjedinjenim Državama u prošloj godini,
02:51
killing more people than skin cancer, HIV/AIDS and homicide.
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koji je ubio više ljudi neko kožni rak,
virus side i ubistvo.
(smijeh)
02:57
(Laughter)
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02:59
You can see why this study freaked me out.
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Možete da vidite zašto me je ova studija tako prepala.
03:02
Here I've been spending so much energy telling people
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Ja sam ipak toliko snage ulagala govoreći ljudima
kako je stres štetan za vaše zdravlje.
03:06
stress is bad for your health.
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Zbog ove studije ja sam se počela pitati:
03:09
So this study got me wondering:
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03:10
Can changing how you think about stress make you healthier?
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Da li može promijena u razmišljanju o stresu
napraviti osobu zdraviju? Nauka kaže DA.
03:14
And here the science says yes.
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03:16
When you change your mind about stress,
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Kad promijenite svoje mišljenje o stresu
03:18
you can change your body's response to stress.
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možete promijeniti i odgovor tijela na stres.
03:22
Now to explain how this works,
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Da bih objasnili kako to ide,
03:24
I want you all to pretend that you are participants
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hoću da se svi pretvarate da ste učesnici
03:27
in a study designed to stress you out.
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studije koja je zamišljena da vas dovede u stanje stresa.
03:29
It's called the social stress test.
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Zove se test za drustveni stres.
03:32
You come into the laboratory,
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Dođete u laboratorij,
03:34
and you're told you have to give
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i tamo vam je rečeno da za pet minuta
03:36
a five-minute impromptu speech on your personal weaknesses
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improvizirate govor u vezi vaših ličnih slabosti
03:41
to a panel of expert evaluators sitting right in front of you,
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grupi stručnjaka koji sjede ispred vas,
03:44
and to make sure you feel the pressure,
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a da se osigura vaš osjećaj da ste pod pritiskom,
03:46
there are bright lights and a camera in your face,
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prema vama okrenuta su jaka svjetla i kamera
03:49
kind of like this.
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nekako ovako.
03:51
(Laughter)
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03:52
And the evaluators have been trained
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Ocenjivači su naučeni
03:55
to give you discouraging, non-verbal feedback,
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da vas obeshrabre sa neverbalnim znacima ovako.
03:59
like this.
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04:05
(Exhales)
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(smijeh)
04:06
(Laughter)
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Dok ste prilično demoralizovani
04:09
Now that you're sufficiently demoralized,
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04:11
time for part two: a math test.
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dolazi vrijeme za drugi dio: matematički test.
04:14
And unbeknownst to you,
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Uz vaše iznenađenje,
04:16
the experimenter has been trained to harass you during it.
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eksperimentator je naučio da vas za to vrijeme još maltretira.
04:20
Now we're going to all do this together.
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Sad ćemo da pokušamo to uraditi zajedno.
04:22
It's going to be fun.
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Biće to zabavno.
04:24
For me.
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Za mene.
04:25
Okay.
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Okej. Hoću da svi brojite unazad
04:26
(Laughter)
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04:27
I want you all to count backwards from 996
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od 996 u koracima od sedam.
04:31
in increments of seven.
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04:33
You're going to do this out loud,
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To ćete raditi glasno
04:34
as fast as you can,
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što brže možete, počevši od 996.
04:36
starting with 996.
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04:38
Go!
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Sad!
04:39
(Audience counting)
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(avditorij broji)
04:41
Go faster. Faster please.
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Idemo brže. Brže, molim.
To je suviše sporo.
04:44
You're going too slow.
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04:45
(Audience counting)
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Stop. Stop, stop, stop.
04:46
Stop. Stop, stop, stop.
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04:48
That guy made a mistake.
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Taj tip je pogriješio.
04:49
We are going to have to start all over again.
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Sad ćemo morati početi ponovo. (smijeh)
04:51
(Laughter)
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04:52
You're not very good at this, are you?
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Niste vi baš prvaci u brojanju, jeli?
Okej, znači dobili ste ideju o tome.
04:55
Okay, so you get the idea.
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04:56
If you were actually in this study,
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Kad biste stvarno bili učesnici ove studije,
04:58
you'd probably be a little stressed out.
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vjerovatno bi se osjećali malo pod stresom.
05:00
Your heart might be pounding,
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Vaše bi srce udaralo,
05:01
you might be breathing faster, maybe breaking out into a sweat.
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vaše bi disanje ubrzalo, možda čak i do znojenja.
05:05
And normally, we interpret these physical changes as anxiety
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Normalno ove tjelesne znakove tumačimo
kao tjeskobu (anksioznost)
05:09
or signs that we aren't coping very well with the pressure.
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ili kao znakove da se slabo snalazimo pod pritiskom.
Ali šta ako bi ih gledali
05:13
But what if you viewed them instead
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kao znakove da se vaše tjelo pojačava
05:15
as signs that your body was energized,
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05:17
was preparing you to meet this challenge?
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pošto se sprema na izazov?
Jer to je ono što je bilo rečeno učesnicima studije
05:21
Now that is exactly what participants were told
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05:23
in a study conducted at Harvard University.
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koju je izradio Harvardski Univerzitet.
05:26
Before they went through the social stress test,
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Prije nego što su prošli test za socijalni stres,
05:29
they were taught to rethink their stress response as helpful.
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rečeno im je bilo da pokušaju na stresne odgovore tijela gledati kao od koristi.
05:32
That pounding heart is preparing you for action.
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Da udaranje srca znači spremanje na akciju.
05:36
If you're breathing faster, it's no problem.
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Ako dišete brže, nema problema.
05:38
It's getting more oxygen to your brain.
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To samo znači više kisika u vaš mozak.
05:41
And participants who learned to view the stress response
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Učesnici koji su naučili da stresni odgovor smatraju
05:44
as helpful for their performance,
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kao nešto korisno za izvođenje,
05:46
well, they were less stressed out, less anxious, more confident,
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eto doživjeli su manje stresa
manje tjeskobe i više samopouzdanja,
05:50
but the most fascinating finding to me
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ali najljepša spoznaja za mene
05:52
was how their physical stress response changed.
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je bila da se je njihov stresni odgovor promijenio.
05:55
Now, in a typical stress response,
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U tipičnom stresnom odgovoru
05:57
your heart rate goes up,
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brzina otkucaja srca raste,
05:59
and your blood vessels constrict like this.
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a vaši se krvni sudovi ovako stišću.
To je jedan od razloga da je kroničan stres
06:04
And this is one of the reasons that chronic stress
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06:06
is sometimes associated with cardiovascular disease.
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nekad povezan sa srčano-žilnim obolenjima.
06:09
It's not really healthy to be in this state all the time.
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Pa i nije baš zdravo biti u ovakvom stanju čitavo vrijeme.
06:13
But in the study,
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Ali kad su učesnici studije smatrali
06:14
when participants viewed their stress response as helpful,
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svoj stresni odgovor kao koristan,
06:17
their blood vessels stayed relaxed like this.
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njihovi krvni sudovi ostali su ovako opušteni.
06:21
Their heart was still pounding,
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Srce je otkucavalo
06:22
but this is a much healthier cardiovascular profile.
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ali ovo je ipak mnogo zdravija srčano-žilna slika.
06:25
It actually looks a lot like what happens
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Ustvari slično se dešava
06:28
in moments of joy and courage.
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kad smo sretni i hrabri.
06:33
Over a lifetime of stressful experiences,
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Za vrijeme stresnih doživljaja u životu
06:35
this one biological change
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ova jedna biološka promijena
06:39
could be the difference
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može da postane razlika
06:40
between a stress-induced heart attack at age 50
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između srčanog udara u vašim pedesetima
06:43
and living well into your 90s.
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i vašeg zdravog života v devedesetim godinama.
06:46
And this is really what the new science of stress reveals,
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To je upravo ono što nauka o stresu otkriva:
06:49
that how you think about stress matters.
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veoma je bitno kako mislite o stresu.
Znači moji cilj kao psihologa mora da se promijeni.
06:53
So my goal as a health psychologist has changed.
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06:56
I no longer want to get rid of your stress.
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Ja više ne želim da se riješim vašeg stresa.
06:58
I want to make you better at stress.
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Hoću da vam pomognem da budete bolji u stresu.
07:01
And we just did a little intervention.
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Upravo smo uradili jednu malu intervenciju.
07:03
If you raised your hand and said
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Ako ste podigli svoju ruku i rekli
07:05
you'd had a lot of stress in the last year,
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da ste doživjeli puno stresa prošle godine,
07:07
we could have saved your life,
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možda smo vam spasili život,
07:09
because hopefully the next time your heart is pounding from stress,
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jer nadam se idući put
kad vam počne srce udarati od stresa
07:12
you're going to remember this talk
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zapamtiti ćete ovaj govor
07:14
and you're going to think to yourself,
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i pomisliti ćete
07:16
this is my body helping me rise to this challenge.
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to je moje tijelo koje mi želi pomoći savladati izazov.
07:22
And when you view stress in that way,
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I kad posmatrate stres na taj način
07:24
your body believes you,
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vaše vam tjelo vjeruje
07:26
and your stress response becomes healthier.
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a stresni odgovor postane zdraviji.
07:30
Now I said I have over a decade of demonizing stress
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Rekla sam da ima više od deset godina kako od stresa pravim bauka
07:34
to redeem myself from,
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i pošto se želim iskupiti
07:36
so we are going to do one more intervention.
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napravićemo sad još jednu intervenciju.
07:38
I want to tell you
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Želim vam pričati o jednom
07:40
about one of the most under-appreciated aspects of the stress response,
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najmanje cijenjenom vidiku stresnog odgovora,
07:43
and the idea is this:
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koji ide ovako:
07:45
Stress makes you social.
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Stres vas čini društvenim.
07:49
To understand this side of stress,
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Da bi razumijeli ovu stranu stresa,
moramo pričati o hormonu, koji se zove oksitocin.
07:51
we need to talk about a hormone, oxytocin,
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07:53
and I know oxytocin has already gotten as much hype as a hormone can get.
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Ja znam da je oksitocin
među hormonima na veoma visokom mjestu.
07:58
It even has its own cute nickname, the cuddle hormone,
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On čak i ima nadimak "hormon za mazenje",
08:02
because it's released when you hug someone.
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pošto on se pušta kad se grlimo.
08:04
But this is a very small part of what oxytocin is involved in.
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Ali to je samo jedan mali dio onoga za sto je oksitocin zaduzen .
08:09
Oxytocin is a neuro-hormone.
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Oksitocin je živčani hormon.
08:11
It fine-tunes your brain's social instincts.
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On uglašava drustvene instinkte vašeg mozga.
08:15
It primes you to do things
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Zove te da radiš stvari
08:17
that strengthen close relationships.
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koje učvršćivaju bliske odnose.
08:21
Oxytocin makes you crave physical contact with your friends and family.
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Oksitocin potjera vašu žudnju za dodirom
sa prijateljima i familijom.
08:26
It enhances your empathy.
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Pojačava vašu empatiju.
08:27
It even makes you more willing to help and support
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Štaviše on vas spremi da pomognete i podržite
08:30
the people you care about.
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ljude za koje brinete.
08:33
Some people have even suggested we should snort oxytocin...
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Ima onih koji čak predlažu
da bi trebali taj oksitocin njuhati
da bi postali više empatični in brižni.
08:39
to become more compassionate and caring.
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08:43
But here's what most people don't understand about oxytocin.
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Ali vidite ima nešto sto ti ljudi ne razumiju
u vezi sa oksitocinom.
08:48
It's a stress hormone.
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To je hormon stresa.
08:51
Your pituitary gland pumps this stuff out
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Vaša hipofiza pumpa taj hormon
08:54
as part of the stress response.
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kao dio odgovora tijela na stres.
08:55
It's as much a part of your stress response
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On je podjednako sastavni dio odgovora na stres
08:58
as the adrenaline that makes your heart pound.
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kao adrenalin koji cini srce da kuca.
09:02
And when oxytocin is released in the stress response,
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I kad se oksitocin oslobađa u stanju stresa
09:04
it is motivating you to seek support.
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on vas motiviše da tražite podržku.
09:08
Your biological stress response
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Vaš biološki stresni odgovor
09:10
is nudging you to tell someone how you feel,
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vas nagovara da s nekim podjelite vaša osjećanja
09:13
instead of bottling it up.
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a ne da ih držite u sebi.
09:16
Your stress response wants to make sure you notice
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Vas odgovor na stres se brine da primjetite
09:19
when someone else in your life is struggling
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kada se netko iz vaseg zivota nađe u nevolji
09:21
so that you can support each other.
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kako biste jedno drugom bili podrska.
09:24
When life is difficult,
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Kad je u životu težko odgovor na stres od vas hoće
09:25
your stress response wants you to be surrounded
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da ste okruženi ljudima kojima je stalo do vas.
09:30
by people who care about you.
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09:33
Okay, so how is knowing this side of stress going to make you healthier?
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Okej, znači kako vas ovo znanje o stresu
može napraviti zdravije?
09:37
Well, oxytocin doesn't only act on your brain.
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Pa tako što oksitocin ne utiče samo na mozak.
09:40
It also acts on your body,
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On utiče i na tjelo,
09:42
and one of its main roles in your body
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jedna od njegovih glavnih uloga u tijelu
09:44
is to protect your cardiovascular system from the effects of stress.
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jeste da štiti srčano-žilni sistem
od oboljenja prouzrokovanih stresom.
09:49
It's a natural anti-inflammatory.
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To je prirodni lijek protiv upale.
09:52
It also helps your blood vessels stay relaxed during stress.
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On isto pomogne krvnim sudovima da za vrijeme stresa ostanu opušteni.
09:55
But my favorite effect on the body is actually on the heart.
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Moj omiljeni učinak na tijelo je ipak učinak na srce.
09:59
Your heart has receptors for this hormone,
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Vaše srce ima receptore za ovaj hormon,
10:03
and oxytocin helps heart cells regenerate
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oksitocin srćanim ćelijama pomaže da se obnove
10:06
and heal from any stress-induced damage.
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i ozdrave od svake štete izazvane stresom.
10:10
This stress hormone strengthens your heart.
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Ovaj stresni hormon vaše srce učvrsti,
10:15
And the cool thing is that all of these physical benefits
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a što je super stvar sve ove fizičke prednosti oksitocina
10:18
of oxytocin are enhanced by social contact and social support.
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poboljšane su putem drustvenog kontakta
i drustvene podrške,
10:23
So when you reach out to others under stress,
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što znači kad se pod stresom okrenete prema drugima
10:26
either to seek support or to help someone else,
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bilo da tražite podržku ili nekome hoćete pomoći,
10:30
you release more of this hormone,
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oslobađate više tog hormona,
10:32
your stress response becomes healthier,
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a vaš stresni odgovor postane zdraviji,
10:34
and you actually recover faster from stress.
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vi se zapravo brže i oporavite od stresa.
10:37
I find this amazing,
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Za mene je nevjerovatno
10:39
that your stress response has a built-in mechanism
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da stresni odgovor ima u sebi ugrađen mehanizam
10:43
for stress resilience,
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za otpornost na stres,
10:46
and that mechanism is human connection.
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a taj mehanizem se zove ljudska povezanost.
Završiću tako da vam ispričam nešto o još jednoj studiji.
10:51
I want to finish by telling you about one more study.
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10:54
And listen up, because this study could also save a life.
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Dobro me slušajte jer bi ona mogla da spasi koji život.
10:58
This study tracked about 1,000 adults in the United States,
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Studija je pratila oko 1,000 ljudi u Sjedinjenim Državama,
11:01
and they ranged in age from 34 to 93,
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starih od 34 pa do 93 godine,
11:06
and they started the study by asking,
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i studija je počela sa pitanjem,
11:08
"How much stress have you experienced in the last year?"
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"Koliko ste stresa doživjeli u prošloj godini?"
11:12
They also asked,
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Isto tako je pitala, "Koliko ste vremene proveli
11:14
"How much time have you spent helping out friends, neighbors,
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pomagajući prijeteljima, susjedima,
11:18
people in your community?"
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ljudima u zajednici?"
11:22
And then they used public records for the next five years
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Poslije su uzeli javne evidencije za narednih pet godina
11:24
to find out who died.
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da utvrde ko je umro.
11:27
Okay, so the bad news first:
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Okej, loše priče idu prvo:
11:30
For every major stressful life experience,
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Svako veće stresno iskustvo,
11:33
like financial difficulties or family crisis,
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npr. finansijske poteškoće ili familijarna kriza,
11:36
that increased the risk of dying by 30 percent.
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povećala je rizik od umiranja za trideset posto.
11:40
But -- and I hope you are expecting a "but" by now --
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Ali - nadam se da ste dosad već predvidili taj ali -
11:44
but that wasn't true for everyone.
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to nije važilo za sve.
11:46
People who spent time caring for others
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Za one koji su proveli vrijeme brinući o drugima
11:50
showed absolutely no stress-related increase in dying.
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pokazalo se da uopšte niso rizikovali smrt. Nula.
11:55
Zero.
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11:56
Caring created resilience.
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Brižnost je stvorila otpornost.
12:00
And so we see once again
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Znači ponovo vidimo
12:01
that the harmful effects of stress on your health
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da se štetne učinke stresa na zdravlje
12:04
are not inevitable.
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može izbjeći.
12:06
How you think and how you act
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Način kako mislimo i reagujemo
12:09
can transform your experience of stress.
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može promijeniti naše stresno iskustvo
12:12
When you choose to view your stress response as helpful,
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Kad izabereš da na stresni odgovor gledaš
kao od koristi
12:17
you create the biology of courage.
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onda stvaraš biologiju hrabrosti.
12:22
And when you choose to connect with others under stress,
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I kad izabereš da se u stresu povežeš sa ljudima,
12:25
you can create resilience.
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onda možeš stvoriti otpornost.
12:29
Now I wouldn't necessarily ask for more stressful experiences in my life,
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Ja i ne bi baš tražila
više stresa u svom životu
12:35
but this science has given me a whole new appreciation for stress.
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ali mi je ova nauka
pomogla da sasvim drugačije vrednujem stres.
12:41
Stress gives us access to our hearts.
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Stres nam daje pristup ka našim srcima.
12:45
The compassionate heart that finds joy and meaning
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Milostivo srce koje nađe radost i smisao
12:49
in connecting with others,
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u povezivanju sa drugima,
12:51
and yes, your pounding physical heart,
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da, to je vaše kucajuće srce,
12:54
working so hard to give you strength and energy.
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koje radi za vas, vašu snagu i energiju.
12:59
And when you choose to view stress in this way,
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I kad izaberete da gledate ovako na stres,
13:03
you're not just getting better at stress,
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nije samo da ste bolj u stresu,
13:05
you're actually making a pretty profound statement.
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nego pravite veoma važan stav.
13:09
You're saying that you can trust yourself to handle life's challenges.
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S tim kažete kako imate povjerenja u sebe
da se nosite sa životnim izazovima,
13:15
And you're remembering that you don't have to face them alone.
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i dobro znate
da se ne morate s tim součavati sami.
13:21
Thank you.
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Hvala vam.
13:22
(Applause)
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(aplauz)
13:32
Chris Anderson: This is kind of amazing, what you're telling us.
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Chris Anderson: To je stvarno nevjerovatno šta nam govorite.
Čini se nevjerovatno da uvjerenje o stresu
13:35
It seems amazing to me that a belief about stress
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13:39
can make so much difference to someone's life expectancy.
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može toliko toga da uradi za duzinu zivota.
13:43
How would that extend to advice,
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Kako bi vi savjetovali
13:45
like, if someone is making a lifestyle choice
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kad bi recimo neko birao životni stil
13:47
between, say, a stressful job and a non-stressful job,
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između stresnog i ne-stresnog posla,
13:51
does it matter which way they go?
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da li je bitno na koju će stranu?
13:54
It's equally wise to go for the stressful job
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Jeli jednako mudro izabrati recimo stresni posao
13:56
so long as you believe that you can handle it, in some sense?
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dok si ubjeđen, da je sve pod kontrolom?
13:59
KM: Yeah, and one thing we know for certain
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Keli MakGonigal: Da, jer ima jedna sigurna stvar
zdravije je tražiti smisao u životu
14:02
is that chasing meaning is better for your health
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14:04
than trying to avoid discomfort.
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nego izbjegavati nelagodnost.
14:06
And so I would say that's really the best way to make decisions,
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Ja mislim da je najbolji način za donošenje odluke
14:09
is go after what it is that creates meaning in your life
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kad ideš putem koji ti za život donosi smisao,
posle toga vjeruj u sebe i nosi se stresom koji slijedi.
14:12
and then trust yourself to handle the stress that follows.
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14:15
CA: Thank you so much, Kelly. It's pretty cool.
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CA: Hvala vam mnogo, Keli. To je stvarno odlično. KM: Hvala vama.
(aplauz)
14:18
(Applause)
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