The paradox of choice | Barry Schwartz | TED

5,881,563 views ・ 2007-01-16

TED


Palun tehke topeltklõps allpool olevatel ingliskeelsetel subtiitritel, et mängida videot.

Translator: Kristina Mois Reviewer: Casey Roach
00:25
I'm going to talk to you about some stuff that's in this book of mine
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Ma räägin teile üht-teist sellest, mis mu raamatus kirjas on,
00:28
that I hope will resonate with other things you've already heard,
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ja ma loodan et see haakub teiste asjadega, mida te juba kuulnud olete,
00:31
and I'll try to make some connections myself,
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ja ma katsun ise mõningasi seoseid välja tuua, juhuks kui teil need märkamata jäävad.
00:33
in case you miss them.
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00:35
But I want to start with what I call the "official dogma."
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Ma tahaksin alustada mõttega, mida ma nimetan "ametlikuks dogmaks".
00:39
The official dogma of what?
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Mille ametlik dogma?
00:41
The official dogma of all Western industrial societies.
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Kõikide lääne tööstusühiskondade ametlik dogma.
00:44
And the official dogma runs like this:
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Ja see ametlik dogma kõlab nii:
00:47
if we are interested in maximizing the welfare of our citizens,
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kui me tahame oma kodanike heaolu maksimumini viia,
00:51
the way to do that is to maximize individual freedom.
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siis parim viis seda teha on suurendada üksikisiku vabadust äärmuseni.
00:57
The reason for this is both that freedom is, in and of itself, good,
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Põhjendus on see, et vabadus on iseenesest hea,
01:02
valuable, worthwhile, essential to being human,
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väärtuslik, püüdlemist väärt, inimloomusele omane.
01:05
and because if people have freedom,
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Ja kui inimestel on vabadus,
01:08
then each of us can act on our own
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siis võib igaüks meist ise
01:10
to do the things that will maximize our welfare,
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teha seda, mis kasvatab enim meie heaolu,
01:12
and no one has to decide on our behalf.
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ja keegi ei pea meie eest otsustama.
01:15
The way to maximize freedom is to maximize choice.
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Et vabadus oleks võimalikult suur, tuleb laiendada valikuvõimalust.
01:20
The more choice people have, the more freedom they have,
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Mida rohkem valikuid inimestel on, seda vabamad nad on,
01:24
and the more freedom they have,
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ning mida vabamad nad on,
01:26
the more welfare they have.
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seda suurem on nende heaolu.
01:29
This, I think, is so deeply embedded in the water supply
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Minu arust on säärane mõtlemine niivõrd üldlevinud,
01:34
that it wouldn't occur to anyone to question it.
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et kellelgi ei tuleks pähegi seda küsimärgi alla seada.
Ja samuti on see sööbinud sügavale igapäevaellu.
01:38
And it's also deeply embedded in our lives.
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01:42
I'll give you some examples
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Ma toon teile mõned näited, mida kaasaegne progress meile võimaldanud on.
01:44
of what modern progress has made possible for us.
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01:48
This is my supermarket.
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See on minu supermarket. Mitte just eriti suur.
01:49
Not such a big one.
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01:51
I want to say just a word about salad dressing.
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Ma tahaksin öelda paar sõna salatikastme kohta.
01:54
A hundred seventy-five salad dressings in my supermarket,
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Minu supermarketis on 175 sorti salatikastet,
01:57
if you don't count the 10 extra-virgin olive oils
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kui kastmete hulka mitte lugeda 10 eri sorti esmapressitud oliiviõli
02:00
and 12 balsamic vinegars you could buy
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ja 12 sorti palsamäädikat, mida sul on võimalus osta
02:03
to make a very large number of your own salad dressings,
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et teha endale ise väga paljusid erinevaid salatikastmeid,
02:06
in the off-chance that none of the 175 the store has on offer suit you.
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juhuks kui need 175, mida poel pakkuda on, sulle ei sobi.
02:11
So this is what the supermarket is like.
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Nii et selline on supermarket.
02:13
And then you go to the consumer electronics store
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Ja siis lähed sa koduelektroonika poodi, et oma stereosüsteem üles seada --
02:15
to set up a stereo system --
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02:17
speakers, CD player, tape player, tuner, amplifier --
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kõlarid, CD-mängija, kassetimängija, raadio, võimendi.
02:21
and in this one single consumer electronics store,
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Ja selles ühes ainsas koduelektroonika poes
02:25
there are that many stereo systems.
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on nii palju stereosüsteeme.
02:28
We can construct six and a half million different stereo systems
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Kuus ja pool millionit erinevat stereosüsteemi on võimalik kokku panna
02:33
out of the components that are on offer in one store.
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nendest komponentidest, mis selles ühes poes müügil on.
02:36
You've got to admit that's a lot of choice.
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Te peate tunnistama, et see on väga suur valik.
02:39
In other domains -- the world of communications.
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Võtame teise ala -- kommunikatsioon.
02:43
There was a time, when I was a boy,
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Oli aeg, mil mina olin alles väikene poiss,
02:45
when you could get any kind of telephone service you wanted,
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kui sa võisid võtta ükskõik millise telefoniteenuse,
02:48
as long as it came from Ma Bell.
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peaasi et see tuli firmalt Ma Bell.
02:49
You rented your phone, you didn't buy it.
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Telefon renditi, mitte ei ostetud.
02:52
One consequence of that, by the way, is that the phone never broke.
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Selle üks tagajärg oli muide see, et telefonid ei läinud kunagi katki.
02:55
And those days are gone.
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Ja need päevad on möödas.
02:58
We now have an almost unlimited variety of phones,
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Nüüd on meil piiramatu valik telefone,
03:01
especially in the world of cell phones.
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eriti mobiiltelefone.
03:03
These are cell phones of the future.
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Need on tuleviku mobiiltelefonid.
03:06
My favorite is the middle one --
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Minu lemmik on see keskmine --
03:08
the MP3 player, nose hair trimmer, and crème brûlée torch.
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tal on MP3 mängija, ninakarvade trimmer ja creme brulee tõrvik.
03:11
And if --
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Ja kui seda teie kohalikkudes poodides veel müügil pole,
03:13
(Laughter)
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03:14
if by some chance you haven't seen that in your store yet,
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03:17
you can rest assured that one day soon, you will.
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siis olge rahulikud, küll ta üsna varsti ka müügile tuleb.
03:20
And what this does is it leads people to walk into their stores,
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Ja mis juhtub, on see,
et inimesed tulevad poodi ja küsivad aina ühte küsimust.
03:24
asking this question.
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03:25
And do you know what the answer to this question now is?
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Ja kas te teate, mis selle küsimuse vastus hetkel on?
03:28
The answer is "no."
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Vastus on "Ei".
03:30
It is not possible to buy a cell phone that doesn't do too much.
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Ei ole võimalik osta mobiiltelefoni, millel poleks liiga palju funktsioone.
03:33
So, in other aspects of life that are much more significant than buying things,
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Elu teistes aspektides, mis on tähtsamad kui asjade ostmine,
03:39
the same explosion of choice is true.
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on toimunud samasugune valikute plahvatuslik kasv.
03:42
Health care.
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Tervishoid -- USAs ei ole enam nii,
03:44
It is no longer the case in the United States
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03:46
that you go to the doctor, and the doctor tells you what to do.
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et lähed arsti juurde ja arst ütleb sulle, mida teha.
03:50
Instead, you go to the doctor,
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Nüüd on hoopis nii, et lähed arsti juurde,
03:52
and the doctor tells you, "Well, we could do A, or we could do B.
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ja arst ütleb sulle, et noh, võime teha variandi A või variandi B.
03:55
A has these benefits and these risks.
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A-l on sellised plusspooled, sellised riskid.
03:57
B has these benefits and these risks.
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B-l on sellised plusspooled, sellised riskid. Kumba te soovite?
04:00
What do you want to do?"
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04:02
And you say, "Doc, what should I do?"
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Ja sina ütled, "Doktor, mida ma peaksin tegema?"
04:04
And the doc says, "A has these benefits and risks,
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Ja doktor ütleb, et A-l on sellised plussid ja miinused, B-l selllised plussid ja miinused.
04:07
and B has these benefits and risks.
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04:09
What do you want to do?"
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Kumba te eelistate?
04:11
And you say, "If you were me, Doc, what would you do?"
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Ja sina ütled: "Kui teie oleksite minu asemel, doktor, siis kumma te valiksite?"
04:15
And the doc says, "But I'm not you."
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Ja arst ütleb: "Aga mina ei ole ju teie."
04:18
And the result is -- we call it "patient autonomy,"
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Selle tulemuse nimi on "patsiendi autonoomia",
04:21
which makes it sound like a good thing,
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mis kõlab nagu oleks see midagi head.
04:23
but what it really is is a shifting of the burden and the responsibility
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Aga tegelikult on see koorma ja otsustusvastutuse ümbertõstmine
inimeselt, kes asjast midagi jagab --
04:27
for decision-making
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04:28
from somebody who knows something -- namely, the doctor --
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justnimelt arstilt --
inimesele, kes ei tea midagi, ning kes on peaaegu kindlasti haige
04:31
to somebody who knows nothing and is almost certainly sick
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04:33
and thus, not in the best shape to be making decisions --
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ning seega mitte kõige paremas vormis otsuste langetamiseks --
04:36
namely, the patient.
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nimelt patsiendile.
04:37
There's enormous marketing of prescription drugs
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Ameerikas reklaamitakse meeletult retseptiravimeid
04:40
to people like you and me,
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inimestele nagu sina ja mina,
04:42
which, if you think about it, makes no sense at all,
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mis, kui natuke järele mõelda, on täiesti ebaloogiline,
04:44
since we can't buy them.
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sest me ei saa neid ju ilma retseptita osta.
04:45
Why do they market to us if we can't buy them?
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Miks nad neid meile reklaamivad, kui me neid osta ei saa?
04:48
The answer is that they expect us to call our doctors the next morning
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Vastus on selles, et nad loodavad, et me helistame kohe hommikul oma arstile
04:52
and ask for our prescriptions to be changed.
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ja nõuame, et ta meile uue retsepti kirjutaks.
04:55
Something as dramatic as our identity
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Millestki nii tähelepanuväärsest nagu identiteet
04:59
has now become a matter of choice,
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on nüüdseks saanud valik,
05:02
as this slide is meant to indicate.
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nagu see slaid on mõeldud näitama.
05:05
We don't inherit an identity; we get to invent it.
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Me ei päri oma identiteeti, me saame selle ise leiutada.
05:08
And we get to reinvent ourselves as often as we like.
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Me tohime ennast muuta nii tihti kui tahame.
05:12
And that means that every day, when you wake up in the morning,
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See tähendab, et igal hommikul ärgates
pead sa otsustama, milline inimene sa olla tahad.
05:15
you have to decide what kind of person you want to be.
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05:18
With respect to marriage and family:
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Rääkides abielust ja perekonnast,
05:22
there was a time when the default assumption that almost everyone had
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kunagi oli aeg, kui peaaegu kõik eeldasid,
05:27
is that you got married as soon as you could,
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et sa abiellud niipea kui saad,
05:29
and then you started having kids as soon as you could.
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ning seejärel hakkad lapsi saama niipea kui võimalik.
Ainus tõeline valik oli - kellega?,
05:32
The only real choice was who,
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05:34
not when, and not what you did after.
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mitte millal, ega mitte mida sa pärast tegid.
05:38
Nowadays, everything is very much up for grabs.
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Tänapäeval on kõik variandid lahtised.
05:41
I teach wonderfully intelligent students,
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Ma õpetan imeliselt tarku üliõpilasi,
05:43
and I assign 20 percent less work than I used to.
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aga annan neile 20 protsenti vähem ülesandeid kui varem.
05:47
And it's not because they're less smart,
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Ning seda mitte sellepärast, et nad oleksid vähem targad,
05:50
and it's not because they're less diligent.
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ega mitte sellepärast, et nad oleksid vähem töökad.
05:52
It's because they are preoccupied, asking themselves,
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Hoopis sellepärast, et nende aeg kulub endalt küsimise peale:
05:55
"Should I get married or not? Should I get married now?
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"Kas abielluda või mitte? Kas abielluda praegu?
05:58
Should I get married later?
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Kas abielluda hiljem? Kas enne lapsed või karjäär?"
05:59
Should I have kids first or a career first?"
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06:02
All of these are consuming questions.
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Kõik need küsimused nõuavad süvenemist.
06:05
And they're going to answer these questions,
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Ja õpilased üritavad neile küsimustele vastuseid leida,
06:07
whether or not it means not doing all the work I assign
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ükskõik kas neile jääb aega teha ülesandeid, mida ma neile annan,
06:09
and not getting a good grade in my courses.
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või kas nad saavad minu aines hea hinde.
06:11
And indeed they should.
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Ja tõepoolest, nii nad toimima peavadki. Need on tähtsad küsimused.
06:13
These are important questions to answer.
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06:16
Work.
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Töö -- meid on õnnistatud, nagu Carl mainis --
06:18
We are blessed, as Carl was pointing out,
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06:20
with the technology that enables us to work every minute of every day
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tehnoloogiaga, mis võimaldab meil
iga minut iga päev igast planeedi nurgast töötada --
06:26
from any place on the planet --
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06:28
except the Randolph Hotel.
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välja arvatud Randolphi hotellist.
06:30
(Laughter)
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(Naermine)
06:33
(Applause)
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06:35
There is one corner, by the way,
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Muideks üks nurk siiski on,
06:38
that I'm not going to tell anybody about, where the WiFi actually works.
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kus WiFi töötab, aga ma ei ütle kellelegi, kus.
06:42
I'm not telling you about it, because I want to use it.
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Ma ei ütle, sest ma tahan seda ise kasutada.
06:45
So what this means,
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Nii et see meeletu valikuvabadus töö osas tähendab,
06:46
this incredible freedom of choice we have with respect to work,
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et me peame otsustama,
06:49
is that we have to make a decision,
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06:51
again and again and again,
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uuesti ja uuesti ja uuesti,
06:53
about whether we should or shouldn't be working.
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kas me peame või ei pea antud hetkel töötama.
06:56
We can go to watch our kid play soccer,
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Me võime minna oma lapse jalgpallimängu vaatama,
06:58
and we have our cell phone on one hip and our Blackberry on our other hip,
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nii et mobiiltelefon ripub ühel puusal,
Blackberry ripub teisel puusal,
07:02
and our laptop, presumably, on our laps.
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ja sülearvuti, eeldatavasti, on süles.
07:05
And even if they're all shut off,
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Ja isegi kui nad on kõik välja lülitatud,
07:07
every minute that we're watching our kid mutilate a soccer game,
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siis iga minut, kui me vaatame, kuidas meie laps jalgpalli mängida koperdab,
07:10
we are also asking ourselves,
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küsime endalt ka:
07:12
"Should I answer this cell phone call?
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"Kas ma peaksin selle kõne vastu võtma?
07:14
Should I respond to this email? Should I draft this letter?"
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Kas ma peaksin sellele e-mailile vastama? Kas ma peaksin selle kirja mustandi valmis tegema?"
07:17
And even if the answer to the question is "no,"
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Ja isegi kui vastus küsimusele on "ei",
07:20
it's certainly going to make the experience of your kid's soccer game
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siis ikkagi teeb see su lapse jalgpallimängu vaatamise elamuse
07:23
very different than it would've been.
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hoopis teistsuguseks, kui see oleks olnud.
07:25
So everywhere we look,
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Ükskõik kuhu me ka ei vaata,
07:27
big things and small things, material things and lifestyle things,
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suured asjad ja väiksed asjad, materiaalsed asjad ja elustiili asjad,
07:31
life is a matter of choice.
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elu on valiku küsimus.
07:34
And the world we used to live in looked like this.
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Ja maailm, kus me vanasti elasime, nägi välja selline.
07:38
[Well, actually, they are written in stone.]
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07:40
That is to say, there were some choices,
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See tähendab, mõned valikud küll olid,
07:42
but not everything was a matter of choice.
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aga mitte kõik polnud valikuline.
07:44
The world we now live in looks like this.
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Ja maailm, kus ma nüüd elame, näeb välja selline.
07:46
[The Ten Commandments Do-It-Yourself Kit]
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Küsimus on, kas see on hea või halb?
07:48
And the question is: Is this good news or bad news?
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07:53
And the answer is "yes."
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Ning vastus on jah.
07:56
(Laughter)
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(Naermine)
07:58
We all know what's good about it,
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Me kõik teame, mis selles head on,
08:00
so I'm going to talk about what's bad about it.
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nii et ma räägin sellest, mis selles halba on.
08:03
All of this choice has two effects,
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Valikuvabadusel on kaks tagajärge,
08:06
two negative effects on people.
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kaks negatiivset tagajärge inimestele.
08:09
One effect, paradoxically,
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Üks tagajärg, paradoksaalsel kombel,
08:11
is that it produces paralysis rather than liberation.
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on see, et see põhjustab halvatust, mitte vabanemist.
08:15
With so many options to choose from,
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Kui valida on nii paljude variantite vahel,
08:18
people find it very difficult to choose at all.
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siis on inimestel raske üleüldse midagi valida.
08:22
I'll give you one very dramatic example of this,
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Ma toon teile üheks väga dramaatiliseks näiteks
08:25
a study that was done of investments in voluntary retirement plans.
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uuringu, kus vaadati vabatahtlike pensionikindlustuste investeeringuid.
08:31
A colleague of mine got access to investment records from Vanguard,
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Ühel mu kolleegil oli ligipääs investeerimistoimikutele Vanguardis,
08:36
the gigantic mutual fund company,
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see on üks hiigelsuur investeerimisfirma,
08:38
of about a million employees and about 2,000 different workplaces.
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kus olid andmed miljoni töötaja kohta umbes 2000 erinevalt töökohalt.
08:42
What she found is that for every 10 mutual funds the employer offered,
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Ja ta leidis,
et iga kümne investeerimisfondi kohta, mida tööandja pakkus,
08:47
rate of participation went down two percent.
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langes osalusprotsent kahe protsendi võrra.
08:52
You offer 50 funds -- 10 percent fewer employees participate
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Kui pakuti 50 fondi -- 10 protsenti vähem töötajaid osales
08:56
than if you only offer five.
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kui siis, kui pakuti ainult viite. Miks?
08:59
Why?
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09:00
Because with 50 funds to choose from,
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Sest kui valida on 50 fondi vahel,
09:02
it's so damn hard to decide which fund to choose,
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siis on nii neetult raske otsustada, milline fond võtta,
09:06
that you'll just put it off till tomorrow,
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et sa lükkad otsustamise homseks.
09:08
and then tomorrow
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Ja siis homseks, ja siis homseks.
09:09
and then tomorrow and tomorrow,
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ja homseks, ja homseks,
09:11
and, of course, tomorrow never comes.
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ja loomulikult homset ei tulegi.
09:13
Understand that not only does this mean
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Pange tähele, et see tähendab mitte ainult seda,
09:15
that people are going to have to eat dog food when they retire
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et inimesed peavad pensionile jäädes koeratoitu sööma hakkama,
09:18
because they don't have enough money put away,
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kuna neil ei ole piisavalt raha kõrvale pandud,
09:20
it also means that making the decision is so hard
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vaid see tähendab ka seda, et otsustamine on nii raske,
09:23
that they pass up significant matching money from the employer.
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et nad loobuvad suurest hulgas rahast, mida tööandja muidu nende fondi panustaks.
09:27
By not participating, they are passing up as much as 5,000 dollars a year
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Mitte osaledes loobuvad nad kuni 5000 dollarist aastas,
09:31
from the employer,
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mille tööandja neile muidu rõõmsalt isiklikule panusele lisaks maksaks.
09:32
who would happily match their contribution.
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09:35
So paralysis is a consequence of having too many choices.
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Nii et halvatus on liiga rohkete valikute tagajärg.
09:38
And I think it makes the world look like this.
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Ja see muudab maailma selliseks.
09:41
[And lastly, for all eternity, French, bleu cheese or ranch?]
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(Naermine)
09:45
(Laughter)
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09:48
You really want to get the decision right if it's for all eternity, right?
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Kui miski jääb terveks igavikuks paika, siis sa tahad ju langetada õige otsuse, eks?
09:52
You don't want to pick the wrong mutual fund or wrong salad dressing.
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Sa ei taha valida valet investeerimisfondi, ega isegi mitte valet salatikastet.
09:55
So that's one effect.
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See on siis esimene tulemus. Teine tagajärg on see,
09:56
The second effect is that, even if we manage to overcome the paralysis
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et isegi kui suudame halvatusest jagu saada ning valiku langetada,
10:01
and make a choice,
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10:03
we end up less satisfied with the result of the choice
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siis me oleme oma valikuga vähem rahul
10:07
than we would be if we had fewer options to choose from.
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kui me oleksime siis, kui valikuvariante oleks vähem.
10:10
And there are several reasons for this.
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Ning sellel on mitu põhjust.
10:13
One of them is, with a lot of different salad dressings to choose from,
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Üks on see, et kui valida on nii paljude salatikastmete vahel,
10:17
if you buy one and it's not perfect -- and what salad dressing is? --
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siis kui sa ühe ostad, ja see pole täiuslik -- ja noh, milline salatikaste oleks?
10:20
it's easy to imagine that you could've made a different choice
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-- on lihtne ette kujutada, et sa oleksid võinud langetada mõne teise valiku,
10:23
that would've been better.
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mis oleks olnud parem. Ja mis juhtub, on see,
10:25
And what happens is,
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10:27
this imagined alternative induces you to regret the decision you made,
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et alternatiivide ette kujutamine paneb su oma otsust kahetsema,
10:32
and this regret subtracts from the satisfaction you get
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ja see kahetsus vähendab su rahulolu,
10:35
out of the decision you made,
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10:36
even if it was a good decision.
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isegi kui see oli hea otsus.
10:38
The more options there are, the easier it is to regret anything at all
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Mida rohkem on valikuid, seda kergem on ükskõik mida kahetseda,
10:42
that is disappointing about the option that you chose.
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mis sulle su valiku juures pettumust valmistab.
10:45
Second, what economists call "opportunity costs."
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Teiseks asi, mida majandusteadlased nimetavad alternatiivkuluks.
10:48
Dan Gilbert made a big point this morning
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2009
Dan Gilbert esitas täna hommikul olulise mõtte,
10:50
of talking about how much the way in which we value things
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kui ta rääkis, kui palju oleneb asja väärtus meie silmis sellest,
10:55
depends on what we compare them to.
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millega me seda võrdleme.
10:57
Well, when there are lots of alternatives to consider,
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Kui kaaluda tuleb paljusid alternatiive,
11:01
it's easy to imagine the attractive features of alternatives that you reject
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siis on lihtne ette kujutada häid külgi
nende asjade juures, mida sa lõpuks ei vali,
11:07
that make you less satisfied with the alternative that you've chosen.
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aga mille tulemusena sa oled oma valikuga pärast vähem rahul.
11:11
Here's an example.
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11:12
[I can't stop thinking about those other available parking spaces on W 85th Street]
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Siin on näide. Ma vabandan nende ees, kes pole New Yorkist.
11:16
If you're not a New Yorker, I apologize.
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(Naermine)
Aga sa peaksid mõtlema hoopis nii.
11:18
Here's what you're supposed to be thinking.
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2030
Siin on paarike Hamptonsi kuurortis.
11:20
Here's this couple on the Hamptons. Very expensive real estate.
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2998
Väga kallis kinnisvara.
11:23
Gorgeous beach. Beautiful day. They have it all to themselves.
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Fantastiline rand. Imeilus päev. Kõik on nende päralt.
11:26
What could be better?
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1192
Mis võiks veel parem olla? "No kurat,"
11:28
"Damn it," this guy is thinking,
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1578
mõtleb mees, "On august.
11:29
"It's August. Everybody in my Manhattan neighborhood is away.
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Kogu mu Manhattani naabruskond on puhkusel.
11:33
I could be parking right in front of my building."
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Ma saaksin praegu vabalt oma maja ees parkida."
11:37
And he spends two weeks nagged by the idea
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Ja ta veedab kaks nädalat piinatuna mõttest,
11:41
that he is missing the opportunity, day after day,
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et ta jääb ilma võimalusest, päev päeva järel, saada suurepärane parkimiskoht.
11:44
to have a great parking space.
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1718
11:46
(Laughter)
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1713
11:48
Opportunity costs subtract from the satisfaction
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Alternatiivkulu vähendab meie rahulolu oma valikutega,
11:51
that we get out of what we choose,
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1641
11:52
even when what we choose is terrific.
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isegi kui meie valik on suurepärane.
11:55
And the more options there are to consider,
239
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2351
Ja mida rohkem variante kaaluda tuleb,
11:57
the more attractive features of these options
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2146
seda rohkem nende variantide head küljed
11:59
are going to be reflected by us as opportunity costs.
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meie alternatiivkulu kergitavad.
12:03
Here's another example.
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1239
Siin on veel üks näide.
12:05
(Laughter)
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3144
12:08
Now, this cartoon makes a lot of points.
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2685
Sellel koomiksil on mitu iva.
12:11
It makes points about living in the moment as well,
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3133
Üks iva on elada üks hetk korraga,
12:14
and probably about doing things slowly.
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2052
ja teha asju aeglaselt.
12:16
But one point it makes is that whenever you're choosing one thing,
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3111
Aga teine point on see, et millal iganes sa ühe asja valid,
12:19
you're choosing not to do other things,
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jäävad sul teised asjad tegemata.
12:21
and those other things may have lots of attractive features,
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Ja neil teistel asjadel võib olla mitu meeldivat omadust,
12:24
and it's going to make what you're doing
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1926
ning see teeb selle, millega sa tegeled, vähem meeldivaks.
12:26
less attractive.
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1151
12:27
Third: escalation of expectations.
252
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Kolmandaks: ootuste kerkimine.
12:29
This hit me when I went to replace my jeans.
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See jõudis mulle kohale, kui ma läksin uusi teksaseid ostma.
12:32
I wear jeans almost all the time.
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Ma kannan peaaegu kogu aeg teksapükse.
12:34
There was a time when jeans came in one flavor,
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2490
Ja oli aeg, kus teksapükse oli ainult ühte sorti,
12:37
and you bought them, and they fit like crap.
256
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ja sa ostsid nad, nad ei tahtnud sugugi istuda,
12:39
They were incredibly uncomfortable,
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ja olid metsikult ebamugavad,
12:40
and if you wore them long enough and washed them enough times,
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ning kui sa neid piisavalt kaua kandisd ning piisavalt palju pesid,
12:43
they started to feel OK.
259
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1315
siis muutusid nad normaalseks.
12:45
I went to replace my jeans after years of wearing these old ones.
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3090
Ühesõnaga, ma läksin uusi teksaseid ostma, olles oma vanu teksaseid aastaid ja aastaid kandnud.
12:48
I said, "I want a pair of jeans. Here's my size."
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ja ma ütlesin: "Teate, ma tahaksin ühte paari teksapükse, siin on mu suurus."
12:51
And the shopkeeper said,
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Ja müüja ütles:
12:52
"Do you want slim fit, easy fit, relaxed fit?
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"Kas te soovite kitsa lõikega, lihtsa lõikega, avara lõikega?
12:55
You want button fly or zipper fly? You want stonewashed or acid-washed?
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Tahate nööpidega või lukuga? Kas tahate kivi- või happepesu?
12:58
Do you want them distressed?
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Kas te tahate rebituid?
12:59
Do you want boot cut, tapered?" Blah, blah, blah on and on he went.
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3235
Kas te tahate alt laienevaid, kitsenevaid, bla bla bla..." Ta vuristas edasi ja edasi.
13:03
My jaw dropped.
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Mul kukkus suu ammuli, ja kui olin toibunud, ütlesin:
13:04
And after I recovered, I said,
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1527
13:06
"I want the kind that used to be the only kind."
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3126
"Ma tahan seda sorti, mis kunagi oli ainus sort."
13:09
(Laughter)
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(Naermine)
13:14
He had no idea what that was.
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1832
Tal ei olnud õrna aimugi, milline sort see oli,
13:16
(Laughter)
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nii et ma kulutasin kõiki neid neetud pükse jalga proovides mitu tundi,
13:17
So I spent an hour trying on all these damn jeans,
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2824
13:20
and I walked out of the store -- truth --
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ja jalutasin poest välja -- tõele au andes -- kõige paremini istuvate teksadega, mis mul kunagi olnud on.
13:22
with the best-fitting jeans I had ever had.
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13:24
I did better.
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Ma sain hea kauba. Tänu kõikidele nendele valikutele oli mul võimalik saada parim.
13:26
All this choice made it possible for me to do better.
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13:29
But --
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Aga mu enesetunne oli halvem.
13:31
I felt worse.
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13:33
Why? I wrote a whole book to try to explain this to myself.
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Miks? Ma kirjutasin terve raamatu, et proovida seda endale seletada.
13:37
The reason is --
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Põhjus, miks ma ennast halvemini tundsin, oli see,
13:38
(Laughter)
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13:42
The reason I felt worse is that with all of these options available,
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5014
et kuna nii palju variante oli saadaval,
13:47
my expectations about how good a pair of jeans should be went up.
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tõusid mu ootused teksapükste suhtes kõrgemale.
13:54
I had very low, no particular expectations when they only came in one flavor.
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Enne olid mul väga madalad ootused.
Mul ei olnudki mingeid erilisi ootusi, kui saada oli ainult ühte sorti.
13:58
When they came in 100 flavors, damn it, one of them should've been perfect.
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Kui neid oli sada sorti, siis neetud,
üks neist oleks pidanud ju täiuslik olema.
14:02
And what I got was good, but it wasn't perfect.
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Ja need, mis ma sain, olid küll head, aga mitte täiuslikud.
14:04
And so I compared what I got to what I expected,
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Ja nii ma võrdlesin seda, mida ma sain, sellega, mida ma olin oodanud,
14:07
and what I got was disappointing in comparison to what I expected.
289
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ja mida ma sain oli pettumus võrreldes sellega, mida ma ootasin.
Inimestele rohkemate valikute andmine
14:11
Adding options to people's lives
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851198
2040
14:13
can't help but increase the expectations people have
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3604
ei saa teha muud, kui kergitada inimeste ootusi
14:16
about how good those options will be.
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2197
selle suhtes, kui head need valikud on.
14:19
And what that's going to produce is less satisfaction with results,
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Ja see tekitab väiksemat rahulolu tulemustega,
14:22
even when they're good results.
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isegi kui tulemused on head.
14:24
[It all looks so great. I can't wait to be disappointed.]
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Mitte keegi marketingi valdkonnas pole sellest teadlik.
14:26
Nobody in the world of marketing knows this.
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Sest kui nad teaksid, siis te ei teaks, mis see kõik on.
14:29
Because if they did, you wouldn't all know what this was about.
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14:33
The truth is more like this.
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Tõde on pigem selline.
14:36
[Everything was better back when everything was worse.]
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(Naermine)
14:39
The reason that everything was better back when everything was worse
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4012
Põhjus, miks vanasti, kui kõik halvem oli, kõik parem oli,
14:43
is that when everything was worse,
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2142
on see, et kui kõik oli halvem,
14:45
it was actually possible for people
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1771
siis oli inimestel võimalik kogeda elamusi, mis olid meeldivaks üllatuseks.
14:47
to have experiences that were a pleasant surprise.
303
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2554
14:50
Nowadays, the world we live in -- we affluent, industrialized citizens,
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4512
Tänapäeva maailmas, kus me elame -- meie ehk rikkad, industriaalsed kodanikud,
14:55
with perfection the expectation --
305
895535
1977
kes eeldavad perfektsust --
14:57
the best you can ever hope for
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1505
on parim, mida sa saad loota, et kõik asjad on ainult nii head, nagu sa lootsid.
14:59
is that stuff is as good as you expect it to be.
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2665
15:01
You will never be pleasantly surprised,
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1920
Sa pole mitte kunagi meeldivalt üllatunud,
15:03
because your expectations, my expectations,
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2047
sest su ootused, minu ootused, on kõrgel pilvedes.
15:05
have gone through the roof.
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1334
15:07
The secret to happiness -- this is what you all came for --
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3357
Õnne võti -- see, mida te siia kuulma tulite --
15:10
the secret to happiness is:
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õnne võti on madalad ootused.
15:13
low expectations.
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2062
15:15
(Laughter)
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(Naermine)
15:18
[You'll do]
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1390
(Aplaus)
15:19
(Applause)
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1476
15:21
(Laughter)
317
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1482
15:24
I want to say --
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1190
Ma tahaksin öelda -- lihtsalt üks väike autobiograafiline moment --
15:25
just a little autobiographical moment --
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2587
15:28
that I actually am married to a wife,
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2990
et mul tõesti on naine, kellega me oleme abielus,
15:31
and she's really quite wonderful.
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1951
ja ta on tõesti üsna imeline.
15:33
I couldn't have done better.
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1343
Paremat poleks mul võimalik tahta. Ma ei pidanud tema puhul leppima variandiga "käib küll".
15:34
I didn't settle.
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1565
15:36
But settling isn't always such a bad thing.
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Aga leppimine polegi alati halb.
15:39
Finally,
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1150
Lõpuks, üks halvastiistuvate teksaste ostmise tagajärg,
15:41
one consequence of buying a bad-fitting pair of jeans
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3317
15:44
when there is only one kind to buy
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2186
kui ainult ühte sorti ongi osta,
15:46
is that when you are dissatisfied and you ask why, who's responsible,
328
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3721
on see, et kui sa pole rahul, siis sul pole vaja küsida - miks?
Või kes on süüdi? Vastus on niigi selge.
15:50
the answer is clear: the world is responsible.
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2393
Maailm on süüdi. Mis sul parata?
15:52
What could you do?
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1719
15:54
When there are hundreds of different styles of jeans available
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2998
Kui saada on sadu erineva lõikega teksaseid,
15:57
and you buy one that is disappointing
332
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2216
ja sa oled pükstes, mille sa ostsid, pettunud,
15:59
and you ask why, who's responsible,
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2513
ja sa küsid, et miks ning kes on süüdi?
16:02
it is equally clear that the answer to the question is "you."
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Siis on samamoodi selge, et süüdi oled sina.
16:07
You could have done better.
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Sina oleksid võinud paremini valida.
16:08
With a hundred different kinds of jeans on display,
336
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3186
Kui riiulitel on sada erinevat sorti teksaseid,
16:12
there is no excuse for failure.
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siis pole läbikukkumiseks mingit ettekäänet.
16:14
And so when people make decisions,
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Nii et kui inimesed langetavad otsuseid,
16:16
and even though the results of the decisions are good,
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ja isegi kui nende otsuste tulemused on head,
16:19
they feel disappointed about them;
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2398
siis tunnevad nad pettumust,
16:21
they blame themselves.
341
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1977
nad süüdistavad iseennast.
16:23
Clinical depression has exploded in the industrial world
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3045
Kliiniline depression on tööstusriikides viimase põlvkonna jooksul plahvatuslikult kasvanud.
16:26
in the last generation.
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16:28
I believe a significant -- not the only, but a significant -- contributor
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Ma usun, et oluline -- mitte ainus, aga oluline tegur
16:32
to this explosion of depression and also suicide,
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depressiooni ja ka enesetappude levikus on see,
16:35
is that people have experiences that are disappointing
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et inimeste elamused valmistavad neile pidevalt pettumusi,
16:38
because their standards are so high,
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sest nende standardid on nõnda kõrged.
16:39
and then when they have to explain these experiences to themselves,
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Ja kui nad peavad neid elamusi iseendale seletama,
16:43
they think they're at fault.
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siis nad arvavad, et kõik on nende endi süü.
16:45
So the net result is that we do better in general, objectively,
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Nii ongi tulemus tervikuna see, et objektiivselt läheb meil kõigil paremini,
16:49
and we feel worse.
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aga me tunneme ennast halvemini.
16:51
So let me remind you:
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Nii et las ma tuletan teile meelde.
16:54
this is the official dogma, the one that we all take to be true,
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See ongi ametlik dogma, see mida me kõik tõeseks peame,
16:59
and it's all false.
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1965
ja see on vale. See ei kehti.
17:01
It is not true.
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17:03
There's no question that some choice is better than none.
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Pole kahtlustki, et mingigi valikuvabadus on parem kui valikute täielik puudumine,
17:07
But it doesn't follow from that
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aga see ei tähenda, et suur hulk valikuid on parem kui väike hulk valikuid.
17:09
that more choice is better than some choice.
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17:12
There's some magical amount. I don't know what it is.
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On olemas mingi paras kogus valikuid. Ma ei tea, kui palju see on.
17:14
I'm pretty confident that we have long since passed the point
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Ma olen üsna kindel, et me oleme sellest kogusest igatahes kaugel möödas,
17:17
where options improve our welfare.
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kus valikuvõimaluste lisamine meie heaolu veel suurendaks.
17:20
Now, as a policy matter -- I'm almost done --
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Poliitika mõttes -- ma olen peaaegu lõpetanud --
17:23
as a policy matter, the thing to think about is this:
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poliitika mõttes tuleb mõelda järgmisele.
17:26
what enables all of this choice in industrial societies
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Mis võimaldab kõiki neid valikuid tööstusriikides on materiaalne rikkus.
17:31
is material affluence.
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17:34
There are lots of places in the world,
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Maailmas on palju kohti,
17:36
and we have heard about several of them,
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1975
ja me oleme mitmest neist siin kuulnud,
17:38
where their problem is not that they have too much choice.
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2733
kus probleem pole mitte see, et neil on liiga palju valikuid.
Nende probleem on see, et neil on liiga vähe.
17:41
Their problem is they have too little.
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17:42
So the stuff I'm talking about is the peculiar problem
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Nii et see, millest ma räägin,
17:46
of modern, affluent, Western societies.
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on kaasaegsete, rikaste, läänelike ühiskondade probleem.
17:49
And what is so frustrating and infuriating is this:
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Ning masendav ja vihastav on see, kuidas
17:52
Steve Levitt talked to you yesterday
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1797
-- Steve Levitt rääkis teile eile sellest --
17:54
about how these expensive and difficult-to-install child seats
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kuidas kallid ja raskestipaigaldatavad laste turvatoolid on kasutud. Nad on raha raiskamine.
18:01
don't help.
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18:04
It's a waste of money.
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1605
18:05
What I'm telling you is that these expensive, complicated choices --
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Mida mina teile öelda tahan, on see, et need kallid, keerulised valikud --
18:10
it's not simply that they don't help.
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asi pole selles, et nad ei tee asju paremaks,
18:12
They actually hurt.
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nad on lausa kahjulikud.
18:14
They actually make us worse off.
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Nad tõesti teevad meie olukorra halvemaks.
18:16
If some of what enables people in our societies
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3751
Kui natukenegi sellest, mis võimaldab meie ühiskondadele kõiki neid valikuid,
18:20
to make all of the choices we make
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1999
18:22
were shifted to societies in which people have too few options,
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4704
oleks suunatud ühiskondadele, kus inimestel on liiga vähe võimalusi,
18:27
not only would those people's lives be improved,
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siis paraneksid mitte ainult nende vaeste inimeste elud,
18:29
but ours would be improved also.
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2125
vaid meie omad samuti.
18:31
This is what economists call a "Pareto-improving move."
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Majandusteadlased nimetavad seda Pareto-parandavaks liigutuseks.
18:35
Income redistribution will make everyone better off,
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3412
Sissetuleku ümberjagamine parandab kõikide olukorda -- mitte ainult vaeste --
18:38
not just poor people,
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1412
18:40
because of how all this excess choice plagues us.
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sest kogu see valikute üleküllus on meile nuhtluseks.
18:43
So to conclude.
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1157
18:44
[You can be anything you want to be -- no limits.]
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Kokkuvõtteks. Sa peaksid seda koomiksit lugema,
18:47
You're supposed to read this cartoon and, being a sophisticated person, say,
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3655
ning, olles haritud inimene, ütlema:
18:50
"Ah! What does this fish know? Nothing is possible in this fishbowl."
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"Ahh! Mida üks kala ka teab?
Sa tead, et selles akvaariumis pole miski võimalik."
18:55
Impoverished imagination, a myopic view of the world --
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Fantaasiavaene ettekujutus, lühinägelik maailmavaade --
18:58
that's the way I read it at first.
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ja nii mõistsin seda esimesel korral minagi.
19:00
The more I thought about it, however,
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Aga mida kauem ma sellele mõtlesin,
19:02
the more I came to the view that this fish knows something.
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seda rohkem hakkasin ma arvama, et sellel kalal on mõnes mõttes õigus.
19:06
Because the truth of the matter is,
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Sest tõde on see,
19:08
if you shatter the fishbowl so that everything is possible,
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et kui sa lõhud akvaariumi, et kõik oleks võimalik,
19:12
you don't have freedom.
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1413
19:13
You have paralysis.
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1776
siis sa pole vaba. Sa oled halvatud.
19:16
If you shatter this fishbowl so that everything is possible,
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3532
Kui sa lõhud akvaariumi, et kõik oleks võimalik,
19:19
you decrease satisfaction.
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2772
siis sa vähendad rahulolu.
19:23
You increase paralysis, and you decrease satisfaction.
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3620
Sa suurendad halvatust, ja sa vähendad rahulolu.
19:26
Everybody needs a fishbowl.
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Kõik vajavad oma akvaariumit.
19:29
This one is almost certainly too limited --
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See siin on peaaegu kindlasti liiga piiratud --
19:31
perhaps even for the fish, certainly for us.
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3005
võibolla isegi kala jaoks, aga kindlasti meie jaoks.
19:34
But the absence of some metaphorical fishbowl is a recipe for misery
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Aga teatud metafoorilise akvaariumi puudumine on viletsuse,
19:38
and, I suspect, disaster.
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ning, ma kahtlustan, katastroofi retsept.
19:41
Thank you very much.
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Tänan teid väga.
19:42
(Applause)
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(Applaus)
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