Renny Gleeson: 404, the story of a page not found

221,962 views ・ 2012-05-11

TED


Please double-click on the English subtitles below to play the video.

Prevodilac: Tatjana Jevdjic Lektor: Ivana Korom
00:15
So what I want to try to do is tell a quick story
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Pokušaću da vam ispričam ovu kratku priču
00:18
about a 404 page and a lesson that was learned as a result of it.
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o strani 404 i o lekciji naučenoj iz nje.
00:22
But to start it probably helps to have an understanding
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Za početak pomaže saznanje
00:25
of what a 404 page actually is.
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o tome šta je zapravo strana 404.
00:28
The 404 page is that.
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Strana 404 je to.
00:31
It's that broken experience on the Web.
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To je ono prekinuto iskustvo na internetu.
00:34
It's effectively the default page
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To je ustvari podrazumevana strana
00:36
when you ask a website for something and it can't find it.
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kad tražiš na sajtu nešto i to ne možeš da nađeš.
00:40
And it serves you the 404 page.
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Sajt ti odgovori sa stranom 404.
00:42
It's inherently a feeling of being broken when you go through it.
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To je kao da se desio kvar.
00:47
And I just want you to think a little bit about, remember for yourself,
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Hoću da razmislite malo o, setite se,
00:49
it's annoying when you hit this thing.
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kako je frustrirajuće naleteti na to.
00:53
Because it's the feeling of a broken relationship.
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To je osećanje prekinute veze.
00:55
And that's where it's actually also interesting to think about,
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Upravo je interesantno razmisliti o tome
00:58
where does 404 come from?
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odakle dolazi strana 404?
00:59
It's from a family of errors actually --
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Ona u stvari dolazi iz porodice grešaka -
01:01
a whole set of relationship errors,
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čitavog niza raznih grešaka,
01:04
which, when I started digging into them,
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koje, kad sam počeo da čačkam po njima,
01:06
it looks almost like a checklist for a sex therapist or a couples counselor.
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izgledaju skoro kao čeklista seks terapeuta ili savetnika za parove.
01:11
You sort of get down there to the bottom and things get really dicey.
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Kada stigneš do dna, stvari počnu da izgledaju zaista opasno.
01:14
(Laughter)
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(Smeh)
01:17
Yes.
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Da.
01:19
But these things are everywhere.
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Ali ovakve stvari su svuda.
01:21
They're on sites big, they're on sites small.
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One su na velikim sajtovima, one su na malim sajtovima.
01:24
This is a global experience.
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Ovo je globalno iskustvo.
01:26
What a 404 page tells you
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Ono što vam strana 404 kaže
01:29
is that you fell through the cracks.
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je da ste prošli kroz pukotine.
01:33
And that's not a good experience
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Nije dobro iskustvo
01:35
when you're used to experiences like this.
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kad se naviknete na ovakva iskustva.
01:38
You can get on your Kinect
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Možete uzeti svoj Kinect upravljač
01:39
and you can have unicorns dancing
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i možete imati jednoroge koji plešu
01:41
and rainbows spraying out of your mobile phone.
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i duge koje se protežu preko vašeg mobilnog.
01:44
A 404 page is not what you're looking for.
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Strana 404 nije ono što ste tražili.
01:46
You get that, and it's like a slap in the face.
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Dobijete je, i to je nalik na šamar.
01:49
Trying to think about how a 404 felt,
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Doživljaj strane 404
01:51
and it would be like if you went to Starbucks
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je kao da ste otišli u Starbaks
01:53
and there's the guy behind the counter
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i iza pulta je momak
01:55
and you're over there and there's no skim milk.
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i vi ste tu i nema obranog mleka.
01:57
And you say, "Hey, could you bring the skim milk?"
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Kažete: "Hej, možete li mi doneti obrano mleko?"
01:59
And they walk out from behind the counter and they've got no pants on.
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I on izađe od iza pulta i nema pantalone na sebi.
02:01
And you're like, "Oh, I didn't want to see that."
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A vi mislite: "O, nisam hteo da to vidim."
02:04
That's the 404 feeling.
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To je to osećanje o strani 404.
02:06
(Laughter)
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(Smeh)
02:08
I mean, I've heard about that.
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Tako sam čuo.
02:10
So where this comes into play and why this is important
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(Smeh)
Gde se to vidi i zašto je to važno:
02:14
is I head up a technology incubator,
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dok sam vodio novi tehnološki proces,
02:15
and we had eight startups sitting around there.
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imali smo osam startap kompanija.
02:17
And those startups are focused on what they are, not what they're not,
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One su fokusirane na to šta jesu, ne na šta nisu,
02:20
until one day Athletepath,
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sve do jednog dana kad je Athletepath,
02:22
which is a website that focuses on services for extreme athletes,
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sajt koji nudi usluge za ekstremne sportiste,
02:26
found this video.
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našao ovaj video.
02:27
(Video) Guy: Joey!
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(Video) Dečko: Džoi!
02:31
Crowd: Whoa!
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Gomila: Ua!
02:36
Renny Gleeson: You just ... no, he's not okay.
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Reni Glison: Vi sad... ne, on nije dobro.
02:39
They took that video and they embedded it in their 404 page
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Oni su taj video uzeli i ugradili ga u svoju 404 stranu
02:43
and it was like a light bulb went off for everybody in the place.
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i to je bilo kao da se sijalica upalila za sve tamo.
02:46
Because finally there was a page
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Jer konačno tu je bila strana koja je opisivala
02:49
that actually felt like what it felt like to hit a 404.
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kakvo je osećanje kad se naiđe na stranu 404.
02:52
(Laughter)
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(Smeh)
02:53
(Applause)
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(Aplauz)
02:55
So this turned into a contest.
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Tako da se ovo pretvorilo u takmičenje.
02:58
Dailypath that offers inspiration
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Dailypath nudi inspiraciju,
03:00
put inspiration on their 404 page.
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stavio je inspiraciju na svoju 404 stranu.
03:02
Stayhound, which helps you find pet sitters through your social network,
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Stayhound, sajt koji pomaže da nađete čuvare za svoje ljubimce,
03:06
commiserated with your pet.
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je saosećao sa vašim ljubimcem.
03:08
Each one of them found this.
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Svaki od njih je našao ovo.
03:09
It turned into a 24-hour contest.
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To se pretvorilo u 24-časovno takmičenje.
03:11
At 4:04 the next day, we gave out $404 in cash.
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U 4:04 sledećeg dana, mi smo im dali u kešu 404$.
03:14
And what they learned
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Oni su naučili
03:15
was that those little things, done right, actually matter,
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da su one male stvari, urađene na pravi način, u stvari važne,
03:18
and that well-designed moments can build brands.
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i da dobro osmišljeni momenti mogu napraviti brendove.
03:20
So you take a look out in the real world,
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Pogledajte stvarni svet,
03:22
and the fun thing is you can actually hack these yourself.
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zabavna stvar je da to možete stvoriti sami.
03:25
You can type in an URL and put in a 404 and these will pop.
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Ukucajte u neki URL i stavite 404 i one će izleteti.
03:28
This is one that commiserates with you.
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Ovo je jedna koja saoseća sa vama.
03:30
This is one that blames you.
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Ovo je jedna koja vas okrivljuje.
03:31
This is one that I loved.
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Ova mi se dopala.
03:33
This is an error page,
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Ovo je pogrešna strana,
03:36
but what if this error page was also an opportunity?
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ali šta ako je ova pogrešna strana u isto vreme i mogućnost?
03:40
So it was a moment in time
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Tako da se desio trenutak
03:42
where all of these startups had to sit and think
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kad su sve ove startap kompanje morale da sednu i razmisle
03:44
and got really excited about what they could be.
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i da se zaista uzbude u vezi sa tim šta su mogle da budu.
03:46
Because back to the whole relationship issue,
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Jer gledajući nazad na celu stvar međusobnih odnosa,
03:49
what they figured out through this exercise
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ono što su one zaključile kroz ovu vežbu
03:51
was that a simple mistake can tell me what you're not,
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je da mi jednostavna greška može reći šta nisi,
03:54
or it can remind me of why I should love you.
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ili me može podsetiti zašto treba da te volim.
03:57
Thank you.
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Hvala.
03:59
(Applause)
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(Aplauz)
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