Renny Gleeson: 404, the story of a page not found

221,962 views ・ 2012-05-11

TED


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Prevoditelj: Ivan Stamenković Recezent: Željko Babić
00:15
So what I want to try to do is tell a quick story
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Htio bih vam ispričati kratku priču
00:18
about a 404 page and a lesson that was learned as a result of it.
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o stranici 404 i o lekciji koju sam naučio zahvaljujući njoj.
00:22
But to start it probably helps to have an understanding
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No, prvo bi bilo dobro razumjeti
00:25
of what a 404 page actually is.
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što je zapravo stranica 404.
00:28
The 404 page is that.
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Stranica 404 je ovo.
00:31
It's that broken experience on the Web.
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To je ono pokvareno iskustvo na Webu.
00:34
It's effectively the default page
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To je ona stranica koja se otvara
00:36
when you ask a website for something and it can't find it.
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kad nešto zatražite od web stranice, a ona to ne može pronaći.
00:40
And it serves you the 404 page.
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I onda vam prikaže stranicu 404.
00:42
It's inherently a feeling of being broken when you go through it.
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Kad vam se to dogodi, tipičan je osjećaj da ne funkcionirate.
00:47
And I just want you to think a little bit about, remember for yourself,
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Razmislite malo o tome, prisjetite se
00:49
it's annoying when you hit this thing.
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kako je iritantno kada dođete do ove stranice.
00:53
Because it's the feeling of a broken relationship.
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To je osjećaj propale veze.
00:55
And that's where it's actually also interesting to think about,
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I tu je zanimljivo zapitati se
00:58
where does 404 come from?
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odakle 404 dolazi?
00:59
It's from a family of errors actually --
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To je zapravo iz obitelji grešaka --
01:01
a whole set of relationship errors,
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cijeli skup grešaka u vezi,
01:04
which, when I started digging into them,
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koje, kad počnemo kopati kroz njih,
01:06
it looks almost like a checklist for a sex therapist or a couples counselor.
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izgledaju gotovo kao kontrolna lista seksualnog terapeuta ili savjetnika za parove.
01:11
You sort of get down there to the bottom and things get really dicey.
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Dođete do dna i stvari postanu prilično sumnjive.
01:14
(Laughter)
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(Smijeh)
01:17
Yes.
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Da.
01:19
But these things are everywhere.
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Ali ove stvari su svugdje.
01:21
They're on sites big, they're on sites small.
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Nalaze se na velikim i malim stranicama.
01:24
This is a global experience.
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To je globalno iskustvo.
01:26
What a 404 page tells you
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Stranica 404 kaže vam
01:29
is that you fell through the cracks.
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da ste propali kroz pukotine.
01:33
And that's not a good experience
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A to nije dobro iskustvo
01:35
when you're used to experiences like this.
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kad ste navikli na ovakva iskuva.
01:38
You can get on your Kinect
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Možete pokrenuti svoj Kinect
01:39
and you can have unicorns dancing
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i imati jednoroge koji plešu
01:41
and rainbows spraying out of your mobile phone.
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i duge koje izlijeću iz vašeg mobitela.
01:44
A 404 page is not what you're looking for.
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Stranica 404 nije ono što tražite.
01:46
You get that, and it's like a slap in the face.
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Kad to dobijete, to je kao da vas je netko ošamario.
01:49
Trying to think about how a 404 felt,
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Pokušajte zamisliti osjećaj 404,
01:51
and it would be like if you went to Starbucks
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to bi bilo kao da odete u Starbucks
01:53
and there's the guy behind the counter
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i ondje je tip iza pulta
01:55
and you're over there and there's no skim milk.
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i vi ste ondje, a nema obranog mlijeka.
01:57
And you say, "Hey, could you bring the skim milk?"
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I vi kažete, "Hej, možete li mi donijeti obrano mlijeko?"
01:59
And they walk out from behind the counter and they've got no pants on.
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A on iziđe iza pulta i nema hlače.
02:01
And you're like, "Oh, I didn't want to see that."
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A vi ste kao, "Opa, to nisam htio vidjeti."
02:04
That's the 404 feeling.
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To je osjećaj 404.
02:06
(Laughter)
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(Smijeh)
02:08
I mean, I've heard about that.
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Mislim, čuo sam za to.
02:10
So where this comes into play and why this is important
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Dakle, gdje ovo dolazi do izražaja i zašto je važno...
02:14
is I head up a technology incubator,
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Zaputim se ja u tehnološki inkubator
02:15
and we had eight startups sitting around there.
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gdje smo imali osam startup-ova.
02:17
And those startups are focused on what they are, not what they're not,
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Ti startup-ovi fokusirani su na ono što oni jesu, a ne na ono što nisu,
02:20
until one day Athletepath,
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sve dok jednog dana Athletepath,
02:22
which is a website that focuses on services for extreme athletes,
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stranica koja nudi usluge za ekstremne sportaše,
02:26
found this video.
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nije našao ovaj video.
02:27
(Video) Guy: Joey!
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(Video) Tip: Joey!
02:31
Crowd: Whoa!
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Rulja: Whoa!
02:36
Renny Gleeson: You just ... no, he's not okay.
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Renny Gleeson: Vi jednostavno ... ne, on nije dobro.
02:39
They took that video and they embedded it in their 404 page
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Uzeli su tu snimku i uklopili je u svoju stranicu 404
02:43
and it was like a light bulb went off for everybody in the place.
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i to je bilo kao da se svima upalila žarulja.
02:46
Because finally there was a page
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Jer napokon je postojala stranica
02:49
that actually felt like what it felt like to hit a 404.
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koja je prikazivala kako se osjećate kad naletite na 404.
02:52
(Laughter)
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(Smijeh)
02:53
(Applause)
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(Pljesak)
02:55
So this turned into a contest.
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To se pretvorilo u natjecanje.
02:58
Dailypath that offers inspiration
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Dailypath, koji nudi nadahnuće,
03:00
put inspiration on their 404 page.
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stavio je nadahnuće na svoju stranicu 404.
03:02
Stayhound, which helps you find pet sitters through your social network,
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Stayhound, koji vam pomaže naći čuvanje za vaše kućne ljubimce putem vaše drušvene mreže,
03:06
commiserated with your pet.
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suosjećao je s vašim ljubimcem.
03:08
Each one of them found this.
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Svi su pronašli ovo.
03:09
It turned into a 24-hour contest.
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To se pretvorilo se u 24-satno natjecanje.
03:11
At 4:04 the next day, we gave out $404 in cash.
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U 4:04 sljedećeg dana, dali smo 404$ u gotovini.
03:14
And what they learned
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Tako su naučili
03:15
was that those little things, done right, actually matter,
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da su te male stvari, kad ih se napravi kako treba, zaista važne,
03:18
and that well-designed moments can build brands.
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i ti dobro dizajnirani trenuci mogu stvoriti marke.
03:20
So you take a look out in the real world,
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Pogledate u stvarni svijet,
03:22
and the fun thing is you can actually hack these yourself.
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i zabavno je da takve stranice možete izraditi i sami.
03:25
You can type in an URL and put in a 404 and these will pop.
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Možete upisati adresu i staviti 404 i pojavit će se ovo.
03:28
This is one that commiserates with you.
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Ova stranica suosjeća s vama.
03:30
This is one that blames you.
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Ova vas okrivljuje.
03:31
This is one that I loved.
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Ova mi se jako svidjela.
03:33
This is an error page,
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Ovo je stranica greške,
03:36
but what if this error page was also an opportunity?
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ali što ako je ta stranica greške istovremeno i prilika?
03:40
So it was a moment in time
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To je bio trenutak u vremenu
03:42
where all of these startups had to sit and think
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kad su svi ovi startupi počeli razmišljati
03:44
and got really excited about what they could be.
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i zaista se uzbudili oko toga što bi mogli biti.
03:46
Because back to the whole relationship issue,
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Kad se vratimo na cijeli problem veza,
03:49
what they figured out through this exercise
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kroz ovu su vježbu shvatili
03:51
was that a simple mistake can tell me what you're not,
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da mi jednostavna greška može reći što vi niste,
03:54
or it can remind me of why I should love you.
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a može me i podsjetiti zašto vas volim.
03:57
Thank you.
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Hvala vam.
03:59
(Applause)
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(Pljesak)
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