Renny Gleeson: 404, the story of a page not found

221,962 views ・ 2012-05-11

TED


Ju lutemi, klikoni dy herë mbi titrat në anglisht më poshtë për të luajtur videon.

Translator: Shqiponja Hoxha Reviewer: Iris Xholi
00:15
So what I want to try to do is tell a quick story
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Ajo c'ka dua te bej eshte te tregoj nje histori te shkurter.
00:18
about a 404 page and a lesson that was learned as a result of it.
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perafersisht 404 faqe edhe nje mesim-nxjerrje e mire si rezultat i kesaj.
00:22
But to start it probably helps to have an understanding
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Por, ndoshta ndihmon qe para se te filloj te tregoj, duhet te ndaloj e te shpjegoj
00:25
of what a 404 page actually is.
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se çfare eshte kjo " faqe 404".
00:28
The 404 page is that.
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Kjo eshte faqja 404.
00:31
It's that broken experience on the Web.
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eshte ajo eksperience e thyer ne Web.
00:34
It's effectively the default page
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eshte faqja e parazgjedhur
00:36
when you ask a website for something and it can't find it.
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kur i kerkon nje websajti diçka dhe nuk mund ta gjesh.
00:40
And it serves you the 404 page.
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Faqia qe shfaqet ne kete rast eshte faqia 404.
00:42
It's inherently a feeling of being broken when you go through it.
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Ndjesia qe perjeton kur shfaqet 404 eshte nje ndjesi mosfunksionimi.
00:47
And I just want you to think a little bit about, remember for yourself,
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Mendoni per pak, rikthejuni kujteses,
00:49
it's annoying when you hit this thing.
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eshte e bezdisshme kur te shfaqet dicka e tille.
00:53
Because it's the feeling of a broken relationship.
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Eshte ndjesia e nje mardhenieje te mbaruar.
00:55
And that's where it's actually also interesting to think about,
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Dicka tjeter interesante per te cilen ja vlen te mendosh eshte,
00:58
where does 404 come from?
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prej nga vjen faqia 404?
00:59
It's from a family of errors actually --
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Eshte si rezultat i nje sere gabimesh ne fakt--
01:01
a whole set of relationship errors,
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nje seri gabimesh teknike,
01:04
which, when I started digging into them,
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te cilat, teksa fillova te germoj me ne detaj,
01:06
it looks almost like a checklist for a sex therapist or a couples counselor.
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dukeshin pothuajse si nje liste e nje seksolologu apo nje keshilluesi ciftesh.
01:11
You sort of get down there to the bottom and things get really dicey.
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Eshte pothuajse sikur ti shkosh gjerave deri ne fund dhe aty gjerat marrin per ters.
01:14
(Laughter)
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(Te qeshura)
01:17
Yes.
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Po.
01:19
But these things are everywhere.
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Gjera te ketij lloji i gjen ngado.
01:21
They're on sites big, they're on sites small.
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I gjen ne site te medha apo te vogla.
01:24
This is a global experience.
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Kjo eshte nje eksperience globale
01:26
What a 404 page tells you
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Ajo cfare te thote ty faqja 404
01:29
is that you fell through the cracks.
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eshte se ti shkele neper kalbesira.
01:33
And that's not a good experience
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Dhe kjo nuk eshte aspak nje eksperience e mire
01:35
when you're used to experiences like this.
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kur je mesuar tashme me eksperienca si keto.
01:38
You can get on your Kinect
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Ti mund te hapesh Kinectin tend
01:39
and you can have unicorns dancing
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dhe mund te shohesh njebriresha duke kercyer
01:41
and rainbows spraying out of your mobile phone.
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dhe ylbera qe dalin nga telefoni yt celular.
01:44
A 404 page is not what you're looking for.
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Faqia 404, nuk eshte ajo qe jeni duke kerkuar.
01:46
You get that, and it's like a slap in the face.
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Ju del ajo, dhe eshte si nje shuplake ne fytyre.
01:49
Trying to think about how a 404 felt,
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Duke u perpjekur te mendosh se si mund te jete ndjere faqia 404,
01:51
and it would be like if you went to Starbucks
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do te qe njesoj sikurse te kishit shkuar ne Starbucks
01:53
and there's the guy behind the counter
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dhe pas banakut te ish nje djale
01:55
and you're over there and there's no skim milk.
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dhe ti e kupton se nuk ka qumesht te skremuar.
01:57
And you say, "Hey, could you bring the skim milk?"
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Dhe ti thua, "Hej, a mund te me japesh pak qumesht te skremuar?"
01:59
And they walk out from behind the counter and they've got no pants on.
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Ata dalin qe pas banakut dhe ti dallon qe ato nuk kane veshur pantallona.
02:01
And you're like, "Oh, I didn't want to see that."
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Dhe ti reagon, "Oh, kjo nuk eshte aspak c'ka doja te shihja."
02:04
That's the 404 feeling.
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Pak a shume, kjo eshte ndjesia e faqes 404.
02:06
(Laughter)
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(Te qeshura)
02:08
I mean, I've heard about that.
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Dua te them, kam degjuar per kete.
02:10
So where this comes into play and why this is important
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Pra, kur ndodh dicka e tille dhe pse kjo eshte e rendesishme.
02:14
is I head up a technology incubator,
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Kisha nje inkubator teknologjie,
02:15
and we had eight startups sitting around there.
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me tete biznese te reja perqark.
02:17
And those startups are focused on what they are, not what they're not,
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Dhe keto biznese te reja jane te fokusuara ne ate cka ato bejne dhe jo ne ato cka nuk bejne.
02:20
until one day Athletepath,
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deri sa nje dite Athletepath,
02:22
which is a website that focuses on services for extreme athletes,
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nje faqe web qe eshte e fokusuar ne sherbimet per atlete eksterme,
02:26
found this video.
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gjeta kete video.
02:27
(Video) Guy: Joey!
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(viedeo) Djali: Joey!
02:31
Crowd: Whoa!
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Turrma: Whooa
02:36
Renny Gleeson: You just ... no, he's not okay.
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Renny Glesson: Jo nuk....jo, ai nuk eshte ne rregull.
02:39
They took that video and they embedded it in their 404 page
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Ata e moren ate video dhe e vendosen ne faqen 404
02:43
and it was like a light bulb went off for everybody in the place.
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cka sherbeu si nje llampe qe u fik per te gjithe.
02:46
Because finally there was a page
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Sepse me ne fund aty ishte nje faqe
02:49
that actually felt like what it felt like to hit a 404.
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ku ndjehej sikunder ndjehej kur hyje ne 404.
02:52
(Laughter)
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(Te qeshura)
02:53
(Applause)
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(Duartrokitje)
02:55
So this turned into a contest.
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Pra kjo u kthye ne nje gare.
02:58
Dailypath that offers inspiration
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Dailypath offron inspirim
03:00
put inspiration on their 404 page.
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vendosen inspirim ne faqen 404.
03:02
Stayhound, which helps you find pet sitters through your social network,
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Stayhound, qe ndihmon gjetjen e kujdestareve per kafshet nepermjet rrjeteve sociale,
03:06
commiserated with your pet.
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e misheruar me kafshen tuaj shtepiake.
03:08
Each one of them found this.
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Secili nga ata e ka gjetur kete.
03:09
It turned into a 24-hour contest.
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U kthye ne nje kontest 24 oresh.
03:11
At 4:04 the next day, we gave out $404 in cash.
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Ne oren 4:04, te dites tjeter, ne dhame 404 $ para te thata.
03:14
And what they learned
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Ajo qe mesuan
03:15
was that those little things, done right, actually matter,
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ishte se ato gjerat e vogla, te bera mire, faktikisht kane rendesi,
03:18
and that well-designed moments can build brands.
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dhe ato momente te mire-dizenjuara mund te ndertojne marka.
03:20
So you take a look out in the real world,
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Pra, ne nje fare menyre mund te shohesh ne boten reale,
03:22
and the fun thing is you can actually hack these yourself.
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dhe e bukura e kesaj eshte se mund ti piratosh vete.
03:25
You can type in an URL and put in a 404 and these will pop.
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Mund te shtypesh nje URL dhe te futesh faqen 404 dhe ato te dalin.
03:28
This is one that commiserates with you.
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Kjo eshte nje nga ato qe ju meshiron.
03:30
This is one that blames you.
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Kjo eshte nje nga ato qe te bejne me faj.
03:31
This is one that I loved.
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Kjo eshte nje nga ato qe doja.
03:33
This is an error page,
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Kjo eshte nje faqe me probleme,
03:36
but what if this error page was also an opportunity?
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po sikur problemi te ishte zgjedhja?
03:40
So it was a moment in time
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Pra, ishte nje moment ne kohe
03:42
where all of these startups had to sit and think
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ku te gjithe ato biznese te reja duhet te ulen dhe te mendojne
03:44
and got really excited about what they could be.
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dhe entuziasmohen duke pritur se çka mund te jene.
03:46
Because back to the whole relationship issue,
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Duke u kthyer prap ne çeshtjen e marredhenies,
03:49
what they figured out through this exercise
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ajo qe ato zbuluan gjate ketij ushtrimi
03:51
was that a simple mistake can tell me what you're not,
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ishte se nje gabim i vogel mund te me tregoj se çfar nuk je,
03:54
or it can remind me of why I should love you.
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ose mund te me kujtoj se pse te dua.
03:57
Thank you.
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Faleminderit.
03:59
(Applause)
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