How to spot a liar | Pamela Meyer | TED

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TED


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Translator: Arber Selmani Reviewer: Amantia Gjikondi
00:15
Okay, now I don't want to alarm anybody in this room,
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Ok, sa per fillim nuk dua qe asnjeri nga ju ketu ne salle te filloje panikun
00:20
but it's just come to my attention that the person to your right is a liar.
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por ja qe me ka shkuar neper mendje ideja
qe personi ne te djathten tuaj eshte thjesht nje genjeshtar.
00:24
(Laughter)
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(Qeshje)
00:26
Also, the person to your left is a liar.
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Gjithashtu, edhe ai ne te majten tuaj eshte nje genjeshtar.
00:29
Also the person sitting in your very seats is a liar.
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Edhe ai qe eshte ulur ne karrigen tuaj mban nje epitet te tille.
00:32
We're all liars.
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Ne te gjithe jemi genjeshtare.
00:34
What I'm going to do today
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Ajo cka une do te bej sot
00:36
is I'm going to show you what the research says about why we're all liars,
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eshte se do t`ju tregoj se pse studimet e fundit na bejne te gjitheve genjeshtare
00:39
how you can become a liespotter
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si mund te shnderrohesh ne nje kapes genjeshtrash
00:41
and why you might want to go the extra mile
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dhe pse ndoshta do ta kerkosh edhe me shume te verteten
00:44
and go from liespotting to truth seeking,
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duke kaluar nga nje kapes i genjeshtrave ne nje kerkues te vetem te te vertetes
00:47
and ultimately to trust building.
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dhe ne fund te krijosh ate qe quhet besim.
00:49
Now, speaking of trust,
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Dhe per te folur rreth besimit,
00:52
ever since I wrote this book, "Liespotting,"
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qekur e kam shkruar librin "Liespotting,"
00:55
no one wants to meet me in person anymore, no, no, no, no, no.
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askush sdeshiron te me takoje me personalisht, jo jo jo jo,jo.
00:58
They say, "It's okay, we'll email you."
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Ata thone "Pa problem, ta dergojme me e-mail".
01:01
(Laughter)
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(Qeshje)
01:03
I can't even get a coffee date at Starbucks.
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Madje nuk mund as te pij nje kafe ne Starbuck.
01:07
My husband's like, "Honey, deception?
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Burri im me thote "He zemer, ndonje mashtrim?
01:09
Maybe you could have focused on cooking. How about French cooking?"
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Ndoshta me mire do kish qene te fokusoheshe tek gatimi. Si mendon rreth gatimit te ushqimit francez?"
01:12
So before I get started, what I'm going to do
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Keshtu qe para se te filloj, ajo cfare do te bej
01:14
is I'm going to clarify my goal for you,
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eshte se do te bej te qarte synimin tim
01:17
which is not to teach a game of Gotcha.
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qe nuk eshte rreth te mesuarit te ndonje loje.
01:19
Liespotters aren't those nitpicky kids,
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Mashtruesit nuk jane vetem ata femijet e llastuar,
01:21
those kids in the back of the room that are shouting, "Gotcha! Gotcha!
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qe ne fund te dhomes bertasin "Gotcha,Gotcha"
01:24
Your eyebrow twitched. You flared your nostril.
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Vetulla jote menjere ngrihet. Je prekur aty ku nuk duhet.
01:27
I watch that TV show 'Lie To Me.' I know you're lying."
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Une e shikoj ate TV show "Me genje mua" ose "E di qe po me genjen".
01:30
No, liespotters are armed
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Jo, mashtruesit jane te armatosur
01:32
with scientific knowledge of how to spot deception.
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me nje dije shkencerisht te madhe si ta qendisin me se miri mashtrimin
01:35
They use it to get to the truth,
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Ata e perdorin mashtrimin per te arritur shpejt tek e verteta
01:37
and they do what mature leaders do everyday;
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dhe bejne pikerisht ate qe bejne cdo dite lideret boterore;
01:39
they have difficult conversations with difficult people,
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ata kane biseda te veshtira me njerez te veshtire
01:42
sometimes during very difficult times.
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shpesh edhe ne kohera te veshtira.
01:44
And they start up that path by accepting a core proposition,
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Dhe kshtu ata e fillojne kete udhetim
duke e pranuar nje propozim te rendesishem
01:48
and that proposition is the following:
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i cili eshte:
01:50
Lying is a cooperative act.
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Genjeshtra eshte nje akt bashkepunimi.
Mendoje pak, genjeshtra ska asnjehere fuqi, cfaredo qofte menyra e te shprehurit dhe e te folurit.
01:54
Think about it, a lie has no power whatsoever by its mere utterance.
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01:57
Its power emerges
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"Fuqia" e saj zbarkon
01:59
when someone else agrees to believe the lie.
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vetem kur dikush tjeter pranon per ta besuar genjeshtren.
02:01
So I know it may sound like tough love,
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E di qe mund te tingelloj si nje dashuri e veshtire,
02:03
but look, if at some point you got lied to,
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por, nese ndonjehere edhe ju keni qene pala e genjyer
02:07
it's because you agreed to get lied to.
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ka ndodhur sepse keni pranuar te jeni e tille.
02:09
Truth number one about lying: Lying's a cooperative act.
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Rregulla e pare per genjeshtren: Genjeshtra eshte veprim bashkepunimi.
02:12
Now not all lies are harmful.
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Tani, jo te gjitha genjeshtrat jane te demshme.
02:14
Sometimes we're willing participants in deception
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Ndonjehere, pa vetedije, ne jemi te gatshem te marrim pjese tek mashtrimi
02:17
for the sake of social dignity,
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per interesin e dinjitetit social,
02:20
maybe to keep a secret that should be kept secret, secret.
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vetem per arsyen qe ta ruajme sekretin, si sekret.
02:23
We say, "Nice song."
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Ne themi, " Kenge e mire."
02:25
"Honey, you don't look fat in that, no."
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"Zemer, nuk e dukesh e shendosh nen te, jo"
02:28
Or we say, favorite of the digiratti,
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Ose themi, kjo eshte e preferuara,
02:30
"You know, I just fished that email out of my Spam folder.
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"E dini cfare, sapo e fshiva ate e-mail nga folderi spam.
02:33
So sorry."
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Me vjen keq."
02:36
But there are times when we are unwilling participants in deception.
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Por ka edhe raste, kur ne sduam te jemi pjese ne mashtrim.
02:39
And that can have dramatic costs for us.
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Dhe kjo mund te na kushtoje ne menyre drastike.
02:42
Last year saw 997 billion dollars
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Vitin e kaluar u regjistruan 991 bilione dollare deme
02:45
in corporate fraud alone in the United States.
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vetem nga mashtrimet e korporatave ne Amerike.
02:49
That's an eyelash under a trillion dollars.
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Kjo eshte vetem nje pjesez e vogel nen nje trilion dollar.
02:51
That's seven percent of revenues.
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Kjo i bie te jete gati shtate perqind e totalit te te ardhurave.
02:53
Deception can cost billions.
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Ky eshte shembulli kur mashtrimi mund te kushtoje biliona.
02:55
Think Enron, Madoff, the mortgage crisis.
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Mendoni rastin Enron, Madoff, krizen e hipotekave.
02:58
Or in the case of double agents and traitors,
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Ose ne rastin e agjenteve te dyfishte dhe tradhtare,
03:01
like Robert Hanssen or Aldrich Ames,
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si rastet e Robert Hanssen ose Aldrich Ames,
03:03
lies can betray our country,
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kur genjeshtra mund edhe ta tradhtoje shtetin tone
03:05
they can compromise our security, they can undermine democracy,
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mund ta kompromentoje sigurine dhe mund ta minoje zhvillimin e demokracise,
03:08
they can cause the deaths of those that defend us.
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ato mund te shkaktojne vdekjen e atyre qe na mbrojne
03:11
Deception is actually serious business.
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Mashtrimi realisht eshte nje teme serioze
03:14
This con man, Henry Oberlander, he was such an effective con man,
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Ky njeri batakçi, Henry Oberlander,
ishte nje mashtrues efektiv me diplome.
03:18
British authorities say
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Autoritetet britaneze thone se
03:20
he could have undermined the entire banking system of the Western world.
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ai mund te jete njeriu i cili ka demtuar gjith sistemin bankar te botes perendimore.
03:23
And you can't find this guy on Google; you can't find him anywhere.
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Dhe ju nuk mund ta gjeni kete njeri ne Google, nuk mund ta gjeni ne asnje vend.
Ate e kishin intervistuar njehere, dhe kishte thene:
03:26
He was interviewed once, and he said the following.
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"Shikoni, une e kam nje rregull."
03:29
He said, "Look, I've got one rule."
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Dhe ky ishte rregulli i Henrit, ai tha,
03:31
And this was Henry's rule, he said,
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03:33
"Look, everyone is willing to give you something.
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"Shikoni, cdokush eshte i gatshem t'ju jape juve dicka.
03:35
They're ready to give you something for whatever it is they're hungry for."
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Ata jane te gatshem per t'ju dhene juve dicka per cfaredolloj gjeje qe ju jeni te etur per ta patur."
Dhe ky eshte thelbi.
03:39
And that's the crux of it.
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03:40
If you don't want to be deceived, you have to know,
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Nese nuk doni te jeni te mashtruar, duhet te dini
se per cfare ju jeni te etur?
03:43
what is it that you're hungry for?
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03:44
And we all kind of hate to admit it.
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Ky eshte fakti qe na vjen inat ta pranojme.
03:47
We wish we were better husbands, better wives,
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Ne do te donim te ishim bashkeshort me te mire, gra me te mira,
03:50
smarter, more powerful, taller, richer --
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me te mencur, me me shume fuqi,
me te gjate, me te pasur
03:54
the list goes on.
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dhe lista vazhdon pafundesisht.
03:56
Lying is an attempt to bridge that gap,
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Genjeshtra eshte nje perpjekje per ta mbushur kete zbrazetire
03:58
to connect our wishes and our fantasies
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nje menyre per ti lidhur deshirat dhe fantazite tona
04:00
about who we wish we were, how we wish we could be,
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per ate cfare do te deshironim te ishim, dhe si do te deshironim te ishim,
04:03
with what we're really like.
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me ate qe ne jemi ne te vertete.
04:06
And boy are we willing to fill in those gaps in our lives with lies.
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Dhe eshte absurde nese keto zbrazetira duam ti mbushim me shtirje e genjeshtra
04:09
On a given day, studies show that you may be lied to
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Ketyre diteve, disa studime konkluduan se ju mund te genjeheni
04:12
anywhere from 10 to 200 times.
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ne cdo vend e kohe, nga 10 deri ne 200 here.
04:14
Now granted, many of those are white lies.
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E keni te sigurt, qe shumica prej ketyre jane genjeshtra te bardha.
04:17
But in another study,
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Por ne nje studimin tjeter,
04:19
it showed that strangers lied three times
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thuhet se te huajt genjejne mbi tre here
04:21
within the first 10 minutes of meeting each other.
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ne 10 minuteshin e pare te takimit te tyre.
04:23
(Laughter)
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(Qeshje)
04:25
Now when we first hear this data, we recoil.
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Dhe kur i degjojme per here te pare keto te dhena, ne terhiqemi.
04:28
We can't believe how prevalent lying is.
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Ne smund te besojme se sa mbizoteron kudo genjeshtra.
04:30
We're essentially against lying.
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Ne esence te gjithe jemi kunder saj.
04:32
But if you look more closely, the plot actually thickens.
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Por nese shikon pak me thelle
komploti vetem sa shkon e trashet.
04:36
We lie more to strangers than we lie to coworkers.
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Ne genjejme me shume te huajt sesa koleget tane.
04:39
Extroverts lie more than introverts.
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Njerezit me te gjalle genjejne me shume se ata qe jane me pak te socializuar.
04:43
Men lie eight times more about themselves than they do other people.
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Meshkujt genjejne tete here me shume per veten e tyre
sesa per te tjeret.
04:48
Women lie more to protect other people.
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Ndersa femrat genjejne me shume per te mbrojtur te tjeret.
04:51
If you're an average married couple,
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Nese ju jeni nje cift i martuar me jete mesatare,
04:54
you're going to lie to your spouse in one out of every 10 interactions.
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do ta genjeni partnerin
ne nje nga 10 raste te ndryshme.
04:58
Now, you may think that's bad.
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Tani ju mund ta mendoni se kjo eshte dicka e gabuar.
05:00
If you're unmarried, that number drops to three.
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E ndersa jeni i pamartuar, numri shkon ne tre.
05:02
Lying's complex.
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Genjeshtra eshte e kompleksuar.
05:04
It's woven into the fabric of our daily and our business lives.
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Ajo eshte e fabrikuar ne fabriken e perditshmerise sone, jetes private e personale.
05:07
We're deeply ambivalent about the truth.
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Ne jemi thellesit te irrituar nga ky realitet.
05:09
We parse it out on an as-needed basis,
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Genjeshtren madje e kemi futur si nje baze te nevojshme ditore,
05:11
sometimes for very good reasons,
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ndonjehere per arsye te mira,
05:13
other times just because we don't understand the gaps in our lives.
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e ndonjehere vetem sepse nuk i kuptojme hapesirat e jetes tone.
05:16
That's truth number two about lying.
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Kjo eshte e verteta e dyte e hidhur mbi genjeshtren.
05:18
We're against lying,
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Ne jemi kunder te genjyerit,
05:20
but we're covertly for it
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por ne menyre te fshehte jemi pro saj
05:22
in ways that our society has sanctioned for centuries and centuries and centuries.
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ne menyrat te cilat shoqeria jone i ka denuar
per shekuj e shekuj e shekuj me rradhe.
05:26
It's as old as breathing.
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Genjeshtra eshte aq e vjeter sa edhe frymemarrja e njerezimit.
05:28
It's part of our culture, it's part of our history.
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Eshte pjese e kultures sone, e historise sone.
05:30
Think Dante, Shakespeare, the Bible, News of the World.
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Mendoni Danten, Shekspirin,
Biblen, Te rejat e Botes.
05:36
(Laughter)
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(Qeshje)
05:38
Lying has evolutionary value to us as a species.
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Genjeshtra ka nje vlere shume perparimtare per ne si qenie njerezore.
05:40
Researchers have long known that the more intelligent the species,
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Kerkuesit kane njohuri te medha
se sa me inteligjente te jene speciet,
05:44
the larger the neocortex,
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aq me tru te zhvilluar kane,
05:46
the more likely it is to be deceptive.
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aq me te prirur per te mashtruar e genjyer jane.
05:48
Now you might remember Koko.
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Tani ju mund te kujtoni Kokon.
05:50
Does anybody remember Koko the gorilla who was taught sign language?
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A ka ndonjeri qe kujton Kokon, Kokoja, gorilles qe iu mesua gjuha e shenjave?
05:53
Koko was taught to communicate via sign language.
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Koko ishte trajnuar per te komunikuar me gjuhen e shenjave.
05:56
Here's Koko with her kitten.
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Ketu eshte Koko me kotelen e saj.
05:58
It's her cute little, fluffy pet kitten.
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Eshte kotelja e saj simpatike, plot gezof.
06:01
Koko once blamed her pet kitten for ripping a sink out of the wall.
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Koko njehere ka fajesuar kotelen e saj
per problemet me shkelqimin e lavamanit nga muri i saj.
06:05
(Laughter)
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(Qeshje)
06:07
We're hardwired to become leaders of the pack.
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Ne jemi te ster-trajnuar per te qene lideret e nje pakete.
06:09
It's starts really, really early.
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Dhe kjo fillon shume shume heret ne kohe
06:11
How early?
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Sa heret?
06:13
Well babies will fake a cry,
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Foshnjet do te shtiren kur qajne,
06:15
pause, wait to see who's coming
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do te pauzojne, te shohin se kush po shfaqet
06:17
and then go right back to crying.
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dhe me pas do te kthehen e te qajne perseri.
06:19
One-year-olds learn concealment.
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Nje vjecaret i mesojne keto fshehje mistrece.
06:21
(Laughter)
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(Qeshje)
06:23
Two-year-olds bluff.
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Dy vjecaret bejne blof.
06:25
Five-year-olds lie outright.
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Pese vjecaret genjejne keshtu, plotesisht troç.
06:27
They manipulate via flattery.
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Ata manipulojne me ane te shakave.
06:29
Nine-year-olds, masters of the cover-up.
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Nente vjecaret jane eksperte per ti fshehur pasojat e veprimeve.
06:32
By the time you enter college,
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Ne kohen kur futesh ne shkolle te mesme
06:34
you're going to lie to your mom in one out of every five interactions.
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do ta genjesh nenen nje nga nenete rastet e mundshme.
06:37
By the time we enter this work world and we're breadwinners,
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Ndersa ne momentin qe ne i futemi punes se te qenurit mbajtes te familjes
06:40
we enter a world that is just cluttered with Spam, fake digital friends,
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ne futemi ne botera te ndryshme te shperndara
me miq te shtirur dixhital,
06:44
partisan media,
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media te animeve partiake,
06:46
ingenious identity thieves,
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hajdute te zgjuar te identitetit,
06:48
world-class Ponzi schemers,
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deshtime bankare si ajo Ponzi Schemers,
06:50
a deception epidemic --
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nje mashtrim epidemik --
06:52
in short, what one author calls a post-truth society.
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shkurtimisht, siç nje autor e quan
nje shoqeri e post-realitetit.
06:57
It's been very confusing for a long time now.
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Ka qene shume konfuze
per nje kohe te gjate.
07:03
What do you do?
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Cfare ben ti?
07:05
Well, there are steps we can take to navigate our way through the morass.
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Epo, jane disa masa qe mund ti marrim
per te ndricuar rrugen tone.
07:09
Trained liespotters get to the truth 90 percent of the time.
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Detektivet e genjeshtareve jane te trajnuar dhe arrijne tek e verteta ne 90 perqind te rasteve.
07:12
The rest of us, we're only 54 percent accurate.
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Pjesa tjeter e jona, jemi veten 54 perqind te sakte.
07:15
Why is it so easy to learn?
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Pse eshte kaq e lehte per te mesuar?
07:17
There are good liars and bad liars.
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Ekzistojne genjeshtare te mire, dhe te keqinj. Por nuk ekzistojne genjeshtare origjinale.
07:19
There are no real original liars.
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Ne te gjithe bejme te njejtat gabime. Ne te gjithe perdorim te njejtat teknika.
07:21
We all make the same mistakes. We all use the same techniques.
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Pra, ajo cka une do te bej
07:24
So what I'm going to do is I'm going to show you two patterns of deception.
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eshte se do tju tregoj dy modele te mashtrimit.
07:27
And then we're going to look at the hot spots
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Dhe me pas do ti shikojme dhe analizojme ato, dhe ti gjejme vete tiparet.
07:30
and see if we can find them ourselves.
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Le te fillojme me fjalimin.
07:31
We're going to start with speech.
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07:33
(Video) Bill Clinton: I want you to listen to me.
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(Video) Bill Clinton: Dua qe ju te gjithe te me degjoni.
07:35
I'm going to say this again.
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Dhe do ta them perseri
07:37
I did not have sexual relations with that woman, Miss Lewinsky.
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Une nuk kam pasur marredhenie seksuale
me ate gruan, Zonjen Lewinsky.
07:44
I never told anybody to lie, not a single time, never.
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Asnjehere si kam thene dikujt qe te genjej,
asnjehere te vetme, kurre.
07:48
And these allegations are false.
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Dhe keto akuza jane te gjitha te rreme
07:51
And I need to go back to work for the American people.
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Mua me duhet ti kthehem punes per popullin amerikan
07:53
Thank you.
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Faleminderit.
07:55
(Applause)
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07:58
Pamela Meyer: Okay, what were the telltale signs?
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Pamela Meyer: Ne rregull, cilat ishin shenjat prej llafazani?
08:01
Well first we heard what's known as a non-contracted denial.
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Epo se pari degjuam se cka do te thote mohim jo-protokolar.
08:05
Studies show that people who are overdetermined in their denial
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Studimet tregojne se njerezit qe jane shume parashikues ne mohimet e tyre
08:08
will resort to formal rather than informal language.
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do te perdorin me shume gjuhen zyrtare sesa informale.
08:11
We also heard distancing language: "that woman."
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Gjithashtu degjuam pak edhe nga fraza distanciale " ajo grua".
08:14
We know that liars will unconsciously distance themselves
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Ne e dime se genjeshtaret ne menyre jo te pergjegjshme distancojne veten
08:16
from their subject,
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nga subjekti i tyre
08:18
using language as their tool.
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duke perdorur gjuhen si nje arme te forte.
08:21
Now if Bill Clinton had said, "Well, to tell you the truth ..."
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Tashme, nese Bill Clinton kishte thene " Epo, me ju thene te drejten..."
08:24
or Richard Nixon's favorite, "In all candor ..."
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ose te famshmit e Richard Nixon, "Me tere sinqeritetin...."
08:26
he would have been a dead giveaway
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ai do te ishte nje anashkalues i vdekur
08:28
for any liespotter that knows
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per çdo genjeshtar qe di
08:30
that qualifying language, as it's called, qualifying language like that,
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se gjuha e kualifikuar, siç quhet, nese kualifikohet ne ate menyre
08:33
further discredits the subject.
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e diskretiton me tutje temen.
08:35
Now if he had repeated the question in its entirety,
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Tani ne qoftese ai e kishte perseritur ne teresi pyetjen,
08:38
or if he had peppered his account with a little too much detail --
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ose ne qoftese ai e kishte mbushur llogarine e tij me nje detaj te vogel --
08:42
and we're all really glad he didn't do that --
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dhe ne jemi te gjithe te kenaqur qe ai nuk e beri --
08:44
he would have further discredited himself.
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ai do ta kishte fshehur veten edhe me tutje.
08:46
Freud had it right.
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Frojdi kishte te drejtat e tij.
08:48
Freud said, look, there's much more to it than speech:
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Frojdi ka thene, shiko, ketu ka me shume se nje fjalim:
08:51
"No mortal can keep a secret.
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"Asnje njeri i vdekshem smund te mbaje nje sekret.
08:54
If his lips are silent, he chatters with his fingertips."
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Nese buzet nuk i flasin, ai flet me ane te gishtave."
08:57
And we all do it no matter how powerful you are.
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Dhe ne te gjithe e bejme kete, pa marre parasysh fuqine.
09:00
We all chatter with our fingertips.
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Ne te gjithe merremi vesh me ane te shenjave te gishtave
09:02
I'm going to show you Dominique Strauss-Kahn with Obama
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Une do tju tregoj Dominique Strauss Kahn me Obamen
09:05
who's chattering with his fingertips.
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te cilet po merren vesh me ane te shenjave te gishtave.
09:08
(Laughter)
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(Qeshje)
09:11
Now this brings us to our next pattern, which is body language.
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Tani kjo na con ne nje model tjeter,
qe eshte gjuha e trupit.
09:17
With body language, here's what you've got to do.
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Me gjuhen e trupit, ja cfare duhet te bejme.
09:20
You've really got to just throw your assumptions out the door.
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You vetem duhet te hidhni supozimet tuaj nga dera.
09:23
Let the science temper your knowledge a little bit.
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Lere shkencen qe te kete durim pak me njohurite tuaj.
09:25
Because we think liars fidget all the time.
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Sepse ne mendojme qe genjeshtaret luajne gjate gjithe kohes.
09:28
Well guess what, they're known to freeze their upper bodies when they're lying.
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Epo degjojeni kete, ata jane te njohur qe te ngrijne trupat e tyre te siperm kur jane duke genjyer.
Ne mendojme se genjeshtaret nuk na shikojne ne sy.
09:32
We think liars won't look you in the eyes.
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09:34
Well guess what, they look you in the eyes a little too much
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Epo degjoni kete, ata ju shikojne ne sy me shume sec duhet
vetem per ta kompensuar per ate mit.
09:37
just to compensate for that myth.
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09:38
We think warmth and smiles convey honesty, sincerity.
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Ne gjithmone mendojme se ngrohtesia dhe buzeqeshja
pecjellin sinqeritet dhe besnikeri
09:42
But a trained liespotter can spot a fake smile a mile away.
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Por nje zbulues i trajnuar genjeshtrash
mund ta dalloje nje buzeqeshje te shtirur me kilometra.
09:46
Can you all spot the fake smile here?
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A mundeni ju te gjithe ta identifikoni buzeqeshjen e shtirur?
09:50
You can consciously contract the muscles in your cheeks.
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Ju me vetedije mund ti kontrolloni
muskujt ne faqen tuaj.
09:55
But the real smile's in the eyes, the crow's feet of the eyes.
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Por buzeqeshja e vertete eshte tek syte, qendron tek syte.
09:58
They cannot be consciously contracted,
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Ata nuk mund te kontrollohen me vetedije,
10:00
especially if you overdid the Botox.
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sidomos nese ke mbiperdorur Botoks.
10:02
Don't overdo the Botox; nobody will think you're honest.
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Mos e mbi-perdor Botoksin, askush sdo te mendoj se je i sinqerte.
10:05
Now we're going to look at the hot spots.
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Tani do te shikojme disa spote.
10:07
Can you tell what's happening in a conversation?
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A mund te tregoni cfare po ndodh ne bisede?
10:09
Can you start to find the hot spots
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A mund te filloni ti shihni genjeshtrat
10:12
to see the discrepancies
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mosperputhjet
10:14
between someone's words and someone's actions?
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midis veprimeve dhe fjaleve te njerezve?
10:16
Now, I know it seems really obvious,
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Tani e di se eshte me te vertete e dukshme
10:18
but when you're having a conversation with someone you suspect of deception,
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por kur je buke bere bisede
me dike per te cilin dyshon se po te mashtron,
10:23
attitude is by far the most overlooked but telling of indicators.
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sjellja, deri me sot eshte indikatori me i madh i se vertetes.
10:26
An honest person is going to be cooperative.
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Nje person i ndershem do te jete bashkepunues.
10:28
They're going to show they're on your side.
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Ata do tju tregojne qe jane ne anen tuaj.
10:30
They're going to be enthusiastic.
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Ata do te jene entuziaste.
10:32
They're going to be willing and helpful to getting you to the truth.
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Ata do te shprehin gatishmeri dhe ndihme per te mberritur tek e verteta.
Ata do te jene te gatshem per ide, emra te dyshimte,
10:35
They're going to be willing to brainstorm, name suspects,
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dhe te sigurojne detaje.
10:38
provide details.
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10:39
They're going to say,
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Ata do te thone,"Hej,
10:41
"Hey, maybe it was those guys in payroll that forged those checks."
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ndoshta ishin ata djemte e listave te pagave qe kane harruar cekun."
10:44
They're going to be infuriated if they sense they're wrongly accused
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Ata do te zemerohen nese e ndjejne se po akuzohen padrejtesisht
10:47
throughout the entire course of the interview, not just in flashes;
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pergjate tere intervistes, jo vetem ne fleshe te ndara;
ata do te jene te irrituar gjate tere intervistes.
10:50
they'll be infuriated throughout the entire course of the interview.
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Nese pyet dike me sinqeritet
10:54
And if you ask someone honest
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cfare duhet te bejme me ata djemte e cekut,
10:55
what should happen to whomever did forge those checks,
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nje person i sinqerte ka shume mundesi
10:58
an honest person is much more likely
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te rekomandoje nje denim strikt, sesa nje te bute
11:00
to recommend strict rather than lenient punishment.
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11:03
Now let's say you're having that exact same conversation
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Le te themi se ju e keni po ate bisede
11:05
with someone deceptive.
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me nje mashtrues.
11:07
That person may be withdrawn,
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Ky person mund te terhiqet,
11:09
look down, lower their voice,
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te shikoje posht, ta ul zerin
11:11
pause, be kind of herky-jerky.
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te pushoje, te sillet si herky-jerky.
11:13
Ask a deceptive person to tell their story,
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Pyet nje mashtrues ta tregoje historine e tyre,
11:15
they're going to pepper it with way too much detail
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ata do ta mbushin ate me plot detaje
11:18
in all kinds of irrelevant places.
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ne disa vende te panevojshme.
11:21
And then they're going to tell their story in strict chronological order.
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Dhe pastaj do ta ri-tregojne historine ne nje renditje kronologjike.
11:24
And what a trained interrogator does
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Dhe ajo cfare ben nje hetues i trajnuar
11:26
is they come in and in very subtle ways over the course of several hours,
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eshte se futen ne disa skuta dhe menyra te holla
per disa ore te tera,
11:30
they will ask that person to tell that story backwards,
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dhe do ta pyesin ate person per ta treguar historine edhe njehere
11:33
and then they'll watch them squirm,
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dhe do te shikojne ato pershperitjet, belbezimet,
11:35
and track which questions produce the highest volume of deceptive tells.
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dhe do ti bejne disa pyetje nga te cilat del perfundimi se ky eshte mashtrim.
11:38
Why do they do that? Well, we all do the same thing.
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Pse e bejne ata kete gje? Epo ne te gjithe e bejme te njejten gje.
11:41
We rehearse our words,
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Ne i ushtrojme fjalet tona,
11:43
but we rarely rehearse our gestures.
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por rralle i ushtrojme edhe gjestet.
11:45
We say "yes," we shake our heads "no."
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Ne themi "Po", ne i shtrengojme duart, "Jo"
11:47
We tell very convincing stories, we slightly shrug our shoulders.
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Ne tregojme histori shume te bindshme, dhe i levizim krahet tane.
11:50
We commit terrible crimes,
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Ne pranojme fajin per krime te renda,
11:52
and we smile at the delight in getting away with it.
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dhe buzeqeshim me kenaqesi kur largohemi prej tyre.
11:55
Now, that smile is known in the trade as "duping delight."
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Dhe kjo buzeqeshje quhet "kenaqesi hajvanesh".
11:58
And we're going to see that in several videos moving forward,
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Dhe ne do te shohim te tilla ne disa sekuenca te videove,
12:01
but we're going to start -- for those of you who don't know him,
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por ne do te fillojme - per ju te cilet nuk e njihni ate,
ky eshte kanditati per president, John Edwards
12:04
this is presidential candidate John Edwards
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12:06
who shocked America by fathering a child out of wedlock.
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i cili shokoi Ameriken, kur pranoi nje femije jashte martesor.
12:09
We're going to see him talk about getting a paternity test.
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Ne do ta shohim ate duke folur per testin e atesise.
12:12
See now if you can spot him saying, "yes" while shaking his head "no,"
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Shikojeni tani nese mund ta vereni
ai thote "Po" , ndersa e shkund koken per "Jo"
12:16
slightly shrugging his shoulders.
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duke lekundur pak edhe krahet.
12:18
(Video) John Edwards: I'd be happy to participate in one.
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(Video) John Edwards: Do te isha i lumtur te merrja pjese.
12:20
I know that it's not possible that this child could be mine,
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E di qe eshte e pamundur qe ky femije te jete i imi
12:23
because of the timing of events.
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per shkak te kohes se ngjarjeve qe kane ndodhur
12:25
So I know it's not possible.
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Keshtu qe, e di qe eshte e pamundur.
12:27
Happy to take a paternity test, and would love to see it happen.
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Jam i lumtur per te bere testin e atesise,
dhe ta shohe ate duke ndodhur.
12:31
Interviewer: Are you going to do that soon? Is there somebody --
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Intervistuesi: A do ta beni ate se shpejti? E eshte dikush --
12:34
JE: Well, I'm only one side. I'm only one side of the test.
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JE: Epo, Une jam vetem njeri, vetem njeri qe eshte pjese e ketij testi.
12:37
But I'm happy to participate in one.
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Por jam i lumtur te marr pjese ne nje.
PM: Ne rregull, keto levizje te kokes jane me te lehta per ti kapur
12:41
PM: Okay, those head shakes are much easier to spot
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nese vetem njehere i shikon me kujdes.
12:43
once you know to look for them.
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Do te jene disa
12:45
There are going to be times when someone makes one expression
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kur dikush ben nje shprehje
duke e fshehur tjetren qe rrjedh shpejt si nje blic
12:49
while masking another that just kind of leaks through in a flash.
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12:52
Murderers are known to leak sadness.
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Vrasesit jane te njohur per shkaktimin e pikellimit.
12:54
Your new joint venture partner might shake your hand,
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Partneri juaj i ri mund t`ju shtrengoje doren
12:56
celebrate, go out to dinner with you and then leak an expression of anger.
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te festoje, te shkoje ne dreke me ju
dhe pastaj te shfaqe nje ndjenje te zemerimit.
13:01
And we're not all going to become facial expression experts overnight here,
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Asnjeri prej nesh nuk do te shnderrohet ne nje ekspert te dallimit te fytyrave, brenda nates
13:04
but there's one I can teach you that's very dangerous
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por mund tju mesoj dicka qe eshte vertet e rrezikshme, dhe eshte e lehte per tu mesuar
13:07
and it's easy to learn,
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dhe kjo eshte shprehja e perbuzjes.
13:08
and that's the expression of contempt.
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13:10
Now with anger, you've got two people on an even playing field.
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Me zemerimin, keni marre dy njerez ne te njejten fusheloje.
13:13
It's still somewhat of a healthy relationship.
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Ende kjo eshte nje marredhenie e shendetshme.
13:15
But when anger turns to contempt, you've been dismissed.
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Por kur zemerimi kthehet ne perbuzje,
ju jeni te mboshtur.
13:19
It's associated with moral superiority.
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Eshte e lidhur me superioritetin moral.
13:21
And for that reason, it's very, very hard to recover from.
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Dhe per kete arsye, eshte shume, shume i veshtire sherimi.
13:24
Here's what it looks like.
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Ja se si duket.
13:26
It's marked by one lip corner pulled up and in.
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Eshte e shenuar nga nje qoshe
e terhequr brenda dhe jashte.
13:30
It's the only asymmetrical expression.
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Eshte e vetmja shprehje asimetrike.
13:33
And in the presence of contempt, whether or not deception follows --
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Dhe ne pranine e perbuzjes,
edhe nese mashtrimi bie poshte --
13:37
and it doesn't always follow --
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dhe kjo nuk ndodh shpesh --
13:39
look the other way, go the other direction,
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shikojeni anen tjeter, shkoni ne tjetrin drejtim
13:41
reconsider the deal,
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rishqyrtojeni marreveshjen,
13:43
say, "No thank you. I'm not coming up for just one more nightcap. Thank you."
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thoni "Jo faleminderit. Nuk do te vij vetem per nje endje te vogel. Faleminderit"
13:47
Science has surfaced many, many more indicators.
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Shkenca ka nxjerr ne pah
shume, shume indikatore.
13:51
We know, for example,
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Ne e dime, pershembull
13:53
we know liars will shift their blink rate,
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qe genjeshtaret shpesh e nderrojne normen e injorimit
13:55
point their feet towards an exit.
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1952
dhe kembet i cojne per tek dalja.
13:57
They will take barrier objects
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Ata do te marrin objekte penguese
13:59
and put them between themselves and the person that is interviewing them.
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duke i futur ato mes vetes dhe personit me te cilin po bejne interviste
14:02
They'll alter their vocal tone,
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Ata do te ndryshojne edhe tonin e tyre
14:04
often making their vocal tone much lower.
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shpesh duke e zvogeluar volumin.
14:07
Now here's the deal.
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Kjo eshte marreveshja.
14:09
These behaviors are just behaviors.
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Keto sjellje jane vetem sjellje.
14:12
They're not proof of deception.
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Ato nuk jane prova te nje mashtrimi.
14:14
They're red flags.
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Ato jane vetem flamur te kuq.
14:16
We're human beings.
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Ne jemi qenie njerezore
14:18
We make deceptive flailing gestures all over the place all day long.
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Ne bejme shpesh xheste mashtruese ne shume vende, tere diten.
14:21
They don't mean anything in and of themselves.
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Dhe keto xheste nuk kane nje domethenie te madhe.
14:23
But when you see clusters of them, that's your signal.
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Por kur i sheh se ata po grupohen, atehere kjo eshte shenja.
14:26
Look, listen, probe, ask some hard questions,
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Shiko, degjo, heto, bej disa pyetje te veshtira,
14:29
get out of that very comfortable mode of knowing,
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dil pak prej asaj pozites komode te te njohurit,
14:32
walk into curiosity mode, ask more questions,
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por dil ne ate rrugen e kuriozitetit, bej ende pyetje,
14:35
have a little dignity, treat the person you're talking to with rapport.
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ki me shume dinjitet, dhe trajtoje personin me te cilin bisedon me nje raport.
14:38
Don't try to be like those folks on "Law & Order" and those other TV shows
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Mos u mundo te behesh si ata tek "Ligji & Rregulli" ose si ata te programeve tjera
qe rrahin me grushta mendimet e tyre subjektive.
14:42
that pummel their subjects into submission.
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Mos u bej fort agresiv, sepse nuk funksionon.
14:44
Don't be too aggressive, it doesn't work.
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Dhe ja biseduam pak
14:47
Now, we've talked a little bit about how to talk to someone who's lying
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se si te komunikosh me dike qe genjen
14:50
and how to spot a lie.
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dhe si te zbulosh nje genjeshter.
14:52
And as I promised, we're now going to look at what the truth looks like.
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Dhe sic kam premtuar, tashme do te shohim se si duket e verteta.
14:55
But I'm going to show you two videos,
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Por une do tju tregoj dy video,
14:57
two mothers -- one is lying, one is telling the truth.
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dy nena - njera po genjen, njera thote te verteten.
15:00
And these were surfaced by researcher David Matsumoto in California.
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Dhe te dyja kane dale ne siperfaqe
nga studiusi David Matsumoto nga Kalifornia.
15:04
And I think they're an excellent example of what the truth looks like.
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Dhe mendoj se ato jane nje shembull brilant
se si ne realitet zbulohet e verteta.
15:08
This mother, Diane Downs,
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Kjo nene, Diane Downs
15:10
shot her kids at close range,
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i qelloi femijet e saj nga disance te afert,
15:12
drove them to the hospital while they bled all over the car,
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i dergoi ata per ne spital
derisa ata po gjakosnin gjate gjithe rruges,
15:16
claimed a scraggy-haired stranger did it.
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duke thene se nje njeri i huaj ua kishte bere kete femijeve te saj.
15:18
And you'll see when you see the video,
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Dhe ju do ta shihni edhe ne video
15:20
she can't even pretend to be an agonizing mother.
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se ajo as nuk mund te shtiret si nje nene e pikelluar.
15:22
What you want to look for here is an incredible discrepancy
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Cfare ju deshironi te shikoni ketu
eshte nje mosperputhje e pabesueshme
15:26
between horrific events that she describes and her very, very cool demeanor.
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midis ngjarjeve te tmerrshme qe ajo pershkruan
dhe sjelljes se saj shume te ftohte.
15:30
And if you look closely, you'll see duping delight throughout this video.
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Dhe nese shikoni me afer, do te shihni edhe nje kenaqesi dopio ne kete video
15:33
(Video) Diane Downs: At night when I close my eyes,
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(Video) Diane Downs: Naten kur i mbylla syte,
une pash Christin duke e zgjatur doren nderkohe qe une po i jepja makines,
15:36
I can see Christie reaching her hand out to me while I'm driving,
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dhe gjaku po fillonte ti dilte nga goja.
15:39
and the blood just kept coming out of her mouth.
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15:41
And that -- maybe it'll fade too with time --
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Dhe kjo -- ndoshta do te zhduket me kohen --
15:43
but I don't think so.
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por une nuk e besoj.
15:45
That bothers me the most.
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Kjo me pengon mua me se shumti.
15:55
PM: Now I'm going to show you a video
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PM: Tani do tju tregoj nje video
15:57
of an actual grieving mother, Erin Runnion,
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te nje nene aktualisht te brengosur, Erin Runnion,
15:59
confronting her daughter's murderer and torturer in court.
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duke u perballur me vrasesit e vajzes se saj ne gjykate.
16:03
Here you're going to see no false emotion,
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Ketu ju nuk do te shihni emocione te shtirura,
16:05
just the authentic expression of a mother's agony.
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por vetem nje shprehje normale te nje nene ne agoni.
16:08
(Video) Erin Runnion: I wrote this statement
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(Video) Erin Runnion: E kam shkruar kete deklarate ne pervjetorin e trete
16:10
on the third anniversary of the night you took my baby,
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te asaj nate qe ti ma more femijen,
dhe e lendove ate,
16:13
and you hurt her,
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16:14
and you crushed her,
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e copetove ate,
16:16
you terrified her until her heart stopped.
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e tmerrove deri ne momentin kur zemra e saj ndaloi.
16:20
And she fought, and I know she fought you.
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Dhe ajo ka luftuar, e di qe ajo ka luftuar kunder teje.
16:23
But I know she looked at you with those amazing brown eyes,
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Por e di se ajo te ka shikuar
me syte e saj te kafte dhe te mrekullueshem,
16:27
and you still wanted to kill her.
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dhe ti prape ke dashur ta vrasesh.
16:30
And I don't understand it,
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1976
Dhe une nuk e kuptoj
16:32
and I never will.
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dhe skam per ta kuptuar kurre.
16:35
PM: Okay, there's no doubting the veracity of those emotions.
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PM: Ne rregull, s`ka asnje pike dyshimi ne vertetesine e ketyre emocioneve.
16:39
Now the technology around what the truth looks like
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Tani teknologjia rreth te vertetes sesi duket
16:42
is progressing on, the science of it.
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eshte duke perparuar, sikurse edhe shkenca.
16:45
We know, for example,
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Ne e dime, per shembull
16:47
that we now have specialized eye trackers and infrared brain scans,
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3143
se kemi edhe gjurmues te specialuar per sy apo skanera te rrezeve infrared,
16:50
MRI's that can decode the signals that our bodies send out
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2809
MRI` qe mund te dekodojne sinjalet qe nxjerr trupi yne
16:53
when we're trying to be deceptive.
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1976
kur ne deshirojme te mashtrojme.
16:55
And these technologies are going to be marketed to all of us
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Dhe keto teknologji do ti serviren secilit prej nesh
16:58
as panaceas for deceit,
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1976
sikur zgjidhje per mashtrim,
17:00
and they will prove incredibly useful some day.
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dhe nje dite do te dalin me rezultate shume interesante.
17:03
But you've got to ask yourself in the meantime:
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Por gjithashtu ne te njejten kohe ju duhet te pyesni veten:
17:05
Who do you want on your side of the meeting,
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Ke do te deshironi ne anen tuaj gjate takimit
17:07
someone who's trained in getting to the truth
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dike qe eshte trajnuar ta gjeje te verteten
17:10
or some guy who's going to drag a 400-pound electroencephalogram
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apo ndonje person qe do te terheq nje elektroencefalograme 400 kileshe
pergjate deres ?
17:13
through the door?
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17:14
Liespotters rely on human tools.
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Zbuluesit e genjeshtrave mbeshteten ne mjetet e njeriut.
17:18
They know, as someone once said,
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1976
Ata e dine, sic dikush ka thene,
17:20
"Character's who you are in the dark."
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"Karakteri qe ju jeni ne erresire".
17:22
And what's kind of interesting is that today, we have so little darkness.
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Dhe cfare eshte shume interesante
eshte se diteve te sotme ne kemi shume pak erresire.
17:26
Our world is lit up 24 hours a day.
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Bota jone ndricohet 24 ore pa pushim.
17:29
It's transparent with blogs and social networks
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Eshte transparente
me blogje dhe rrjete sociale
17:33
broadcasting the buzz of a whole new generation of people
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duke transmetuar levizjet e gjenerates se re te njerezve
17:35
that have made a choice to live their lives in public.
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qe kane bere zgjidhje te jetojne jeten e tyre ne publik.
17:38
It's a much more noisy world.
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Eshte nje bote me e zhurmshme.
17:42
So one challenge we have is to remember,
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Dhe, nje sfide qe ne e kemi
eshte qe te kujtojme
17:46
oversharing, that's not honesty.
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2976
shperndarjen, qe nuk eshte ndershmeri.
17:49
Our manic tweeting and texting can blind us
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3976
Mania jone per te twittuar apo shkruar
mund te na verboje ne faktin
17:53
to the fact that the subtleties of human decency -- character integrity --
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3576
se hollesite e sjelles njerezore, integritetit dhe karakterit
17:56
that's still what matters, that's always what's going to matter.
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3048
kane shume rendesi, dhe eshte ajo qe do te kete gjithmone rendesi.
17:59
So in this much noisier world,
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1504
Pra, ne nje bote te tille te zhurmshme,
18:01
it might make sense for us
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me siguri do te kete kuptim per ne
18:03
to be just a little bit more explicit about our moral code.
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qe te jemi pak me shume te qarte
rreth kodit tone moral.
18:08
When you combine the science of recognizing deception
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2576
Kur e kombinon shkencen e te zbuluarit te mashtrimit
18:10
with the art of looking, listening,
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me artin e shikimit, degjimit,
18:12
you exempt yourself from collaborating in a lie.
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ti e largon veten nga bashkepunimi ne nje genjeshter.
18:15
You start up that path of being just a little bit more explicit,
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Ju e nisni kete rruge
duke qene pak me te qarte,
18:19
because you signal to everyone around you,
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2000
sepse sinalizon te gjithe njerezit rreth teje,
18:21
you say, "Hey, my world, our world, it's going to be an honest one.
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4952
dhe thua, "Hej, bota ime, bota jone,
duhet te jete e sinqerte.
18:26
My world is going to be one where truth is strengthened
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2620
Bota ime do te jete ajo ku do te kete shum fuqi
18:28
and falsehood is recognized and marginalized."
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2332
ku genjeshtra njihet dhe margjinalizohet."
18:31
And when you do that,
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1976
Dhe kur ju do ta beni kete,
18:33
the ground around you starts to shift just a little bit.
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terreni perreth vetes suaj do te zhvendoset pak.
18:36
And that's the truth. Thank you.
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Dhe kjo eshte e verteta. Faleminderit
18:39
(Applause)
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)Duartrokitje)
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