How to spot a liar | Pamela Meyer | TED

23,562,165 views ・ 2011-10-13

TED


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翻译人员: Lili Liang 校对人员: Angelia King
00:15
Okay, now I don't want to alarm anybody in this room,
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我不想吓唬你们
00:20
but it's just come to my attention that the person to your right is a liar.
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但是我发现
坐在你右边的那个人是个骗子
00:24
(Laughter)
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(众人笑)
00:26
Also, the person to your left is a liar.
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坐在你左边的人也是个骗子
00:29
Also the person sitting in your very seats is a liar.
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坐在你位置上的那个人还是个骗子
00:32
We're all liars.
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我们都是骗子
00:34
What I'm going to do today
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今天我要讲的一项研究
00:36
is I'm going to show you what the research says about why we're all liars,
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我们为什么是骗子
00:39
how you can become a liespotter
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如何识别谎言
00:41
and why you might want to go the extra mile
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以及为什么要大费周折
00:44
and go from liespotting to truth seeking,
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从识别谎言走向寻求真相
00:47
and ultimately to trust building.
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最终走到信任的建立
00:49
Now, speaking of trust,
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说到信任
00:52
ever since I wrote this book, "Liespotting,"
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自从我写了《识破谎言》之后
00:55
no one wants to meet me in person anymore, no, no, no, no, no.
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谁都不愿意再和我面对面打交道了 没门
00:58
They say, "It's okay, we'll email you."
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大家都说:"没关系,我们会给你发邮件的。"
01:01
(Laughter)
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(众人笑)
01:03
I can't even get a coffee date at Starbucks.
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我甚至约不到人去星巴克喝咖啡
01:07
My husband's like, "Honey, deception?
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我先生说:“亲爱的,测谎?
01:09
Maybe you could have focused on cooking. How about French cooking?"
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你还是把心思花在烹饪上吧。学做法国菜,怎么样?”
01:12
So before I get started, what I'm going to do
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切入主题之前
01:14
is I'm going to clarify my goal for you,
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我先澄清一下
01:17
which is not to teach a game of Gotcha.
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我演讲的目的不是叫你们玩测谎游戏
01:19
Liespotters aren't those nitpicky kids,
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测谎者并不是专门挑刺的孩子
01:21
those kids in the back of the room that are shouting, "Gotcha! Gotcha!
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那些孩子站在屋子后方大喊:“发现了!
01:24
Your eyebrow twitched. You flared your nostril.
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你的眉毛动了。你的鼻孔动了。
01:27
I watch that TV show 'Lie To Me.' I know you're lying."
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我看电视剧 “别对我撒谎”,我知道你在说谎。”
01:30
No, liespotters are armed
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不 测谎者
01:32
with scientific knowledge of how to spot deception.
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以识破谎言的科学知识来武装自己
01:35
They use it to get to the truth,
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找出真相
01:37
and they do what mature leaders do everyday;
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他们像成熟的领导人那样工作
01:39
they have difficult conversations with difficult people,
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与难以打交道的人进行艰难的对话
01:42
sometimes during very difficult times.
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有时候还碰上世态不济的时候
01:44
And they start up that path by accepting a core proposition,
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他们踏上了这条道路
怀着一项核心要点
01:48
and that proposition is the following:
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那就是
01:50
Lying is a cooperative act.
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说谎是一项协作行动
谎言本身 没有丝毫力量
01:54
Think about it, a lie has no power whatsoever by its mere utterance.
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01:57
Its power emerges
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而当人将谎言信以为真
01:59
when someone else agrees to believe the lie.
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谎言的力量就产生了
02:01
So I know it may sound like tough love,
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忠言逆耳
02:03
but look, if at some point you got lied to,
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但是 如果你被骗了
02:07
it's because you agreed to get lied to.
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那只能怪你相信了谎言
02:09
Truth number one about lying: Lying's a cooperative act.
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关于说谎的第一条事实: 说谎是一项协作行动
02:12
Now not all lies are harmful.
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并不是所有谎话都有害
02:14
Sometimes we're willing participants in deception
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有时 为了保住社会尊严
02:17
for the sake of social dignity,
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我们愿意说谎
02:20
maybe to keep a secret that should be kept secret, secret.
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有些秘密还是不要道破为好
02:23
We say, "Nice song."
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我们说:“这首歌真好听。”
02:25
"Honey, you don't look fat in that, no."
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“亲爱的,你穿这件不显胖,一点也不。”
02:28
Or we say, favorite of the digiratti,
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我们还说
02:30
"You know, I just fished that email out of my Spam folder.
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"我才从垃圾邮件里看到那封邮件。
02:33
So sorry."
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真不好意思。”
02:36
But there are times when we are unwilling participants in deception.
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而有时候 我们不愿意参与说谎
02:39
And that can have dramatic costs for us.
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而这时 我们可能会遭受重大损失
02:42
Last year saw 997 billion dollars
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去年仅美国就因公司犯罪
02:45
in corporate fraud alone in the United States.
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损失了9970亿美元
02:49
That's an eyelash under a trillion dollars.
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这个数字差一点就到一万亿美元了
02:51
That's seven percent of revenues.
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占了总收入的7%
02:53
Deception can cost billions.
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欺诈可以造成数十亿美元的损失
02:55
Think Enron, Madoff, the mortgage crisis.
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想想安然 麦道夫 次贷危机
02:58
Or in the case of double agents and traitors,
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还有像罗伯特·汉森和阿尔德里奇·埃姆斯等
03:01
like Robert Hanssen or Aldrich Ames,
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双面特工或叛徒
03:03
lies can betray our country,
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谎言能够出卖我们的国家
03:05
they can compromise our security, they can undermine democracy,
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能够削弱安全保障 能够破坏民主制度
03:08
they can cause the deaths of those that defend us.
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能够夺走国家卫士的生命
03:11
Deception is actually serious business.
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欺骗是一个棘手的问题。
03:14
This con man, Henry Oberlander, he was such an effective con man,
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这个骗子亨利·奥伯兰德
他是个高明的骗子
03:18
British authorities say
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英国高官说
03:20
he could have undermined the entire banking system of the Western world.
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他有能力破坏整个西方世界的银行体系
03:23
And you can't find this guy on Google; you can't find him anywhere.
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你在谷歌上根本搜不到这个人 哪里都找不到
他接受过一次采访 说了下面这些话
03:26
He was interviewed once, and he said the following.
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“ 我有一条守则。”
03:29
He said, "Look, I've got one rule."
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这就是亨利的守则 他说
03:31
And this was Henry's rule, he said,
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03:33
"Look, everyone is willing to give you something.
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“每个人都愿意给你某样东西。
03:35
They're ready to give you something for whatever it is they're hungry for."
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只要是为了得到他们渴望的东西,他们就心甘情愿地拿东西来交换。”
难就难在这里
03:39
And that's the crux of it.
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03:40
If you don't want to be deceived, you have to know,
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如果不想被骗 你就必须知道
你渴望什么
03:43
what is it that you're hungry for?
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03:44
And we all kind of hate to admit it.
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我们都不愿承认
03:47
We wish we were better husbands, better wives,
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我们希望自己能成为更好的丈夫 更好的妻子
03:50
smarter, more powerful, taller, richer --
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变得更聪明 更有权力
更高 更富有
03:54
the list goes on.
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诸如此类
03:56
Lying is an attempt to bridge that gap,
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欺骗是人们试图在现实与愿望之间架起桥梁
03:58
to connect our wishes and our fantasies
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把我们理想中的自己与理想中的生活
04:00
about who we wish we were, how we wish we could be,
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种种心愿和幻想
04:03
with what we're really like.
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与现实中的自己联系起来
04:06
And boy are we willing to fill in those gaps in our lives with lies.
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天啊 难道我们要用谎言来填补现实与幻想之间的差距吗
04:09
On a given day, studies show that you may be lied to
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研究表明 在每一天 你被欺骗的次数
04:12
anywhere from 10 to 200 times.
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从10次到200次不等
04:14
Now granted, many of those are white lies.
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的确 这其中有许多是善意的谎言
04:17
But in another study,
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而另一项研究显示
04:19
it showed that strangers lied three times
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陌生人见面后的前十分钟内
04:21
within the first 10 minutes of meeting each other.
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说谎的次数为三次
04:23
(Laughter)
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(众人笑)
04:25
Now when we first hear this data, we recoil.
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头一次听到这个数据 我们不免心寒
04:28
We can't believe how prevalent lying is.
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我们不敢相信人们说谎竟如此频繁
04:30
We're essentially against lying.
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我们本质上与说谎对立
04:32
But if you look more closely, the plot actually thickens.
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但如果你细看
情况可没那么简单
04:36
We lie more to strangers than we lie to coworkers.
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我们对陌生人说谎的次数比对同事说谎的次数要多
04:39
Extroverts lie more than introverts.
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外向的人比内向的人说谎次数多
04:43
Men lie eight times more about themselves than they do other people.
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男性关于自己的谎言比关于别人的谎言
多出了八倍
04:48
Women lie more to protect other people.
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女性说谎往往是为了保护他人
04:51
If you're an average married couple,
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如果你们是一对普通夫妻
04:54
you're going to lie to your spouse in one out of every 10 interactions.
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那么你对自己的配偶
每交流10次就有一次在说谎
04:58
Now, you may think that's bad.
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你可能觉得这很不好
05:00
If you're unmarried, that number drops to three.
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如果你未婚 那么每交流3次就有一次在说谎
05:02
Lying's complex.
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说谎这事挺复杂的
05:04
It's woven into the fabric of our daily and our business lives.
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这跟我们的日常生活与工作交织在一起
05:07
We're deeply ambivalent about the truth.
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我们对真相总是拿捏不准
05:09
We parse it out on an as-needed basis,
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我们在需要的时候才来分析它
05:11
sometimes for very good reasons,
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有时候是情理之中的
05:13
other times just because we don't understand the gaps in our lives.
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而有时候则是因为我们不理解生活中现实与理想的差距
05:16
That's truth number two about lying.
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这是关于说谎的第二条真相
05:18
We're against lying,
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我们反对说谎
05:20
but we're covertly for it
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但背地里赞同说谎
05:22
in ways that our society has sanctioned for centuries and centuries and centuries.
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我们的社会对种种这些做法
包容了好几百年
05:26
It's as old as breathing.
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其历史源远流长
05:28
It's part of our culture, it's part of our history.
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是我们文化和历史的一部分
05:30
Think Dante, Shakespeare, the Bible, News of the World.
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想想看但丁 莎士比亚
圣经 世界新闻报
05:36
(Laughter)
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(众人笑)
05:38
Lying has evolutionary value to us as a species.
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说谎在人类进化上有着重要价值
05:40
Researchers have long known that the more intelligent the species,
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研究者早就知道
物种的智慧越高
05:44
the larger the neocortex,
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大脑皮层越大
05:46
the more likely it is to be deceptive.
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这个物种就更可能欺骗
05:48
Now you might remember Koko.
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你们可能还记得可可
05:50
Does anybody remember Koko the gorilla who was taught sign language?
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有人还记得那只学会手语的大猩猩可可吗
05:53
Koko was taught to communicate via sign language.
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可可学会如何用手语进行交流
05:56
Here's Koko with her kitten.
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这是可可和她的小猫
05:58
It's her cute little, fluffy pet kitten.
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这就是她毛茸茸的可爱小猫咪
06:01
Koko once blamed her pet kitten for ripping a sink out of the wall.
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可可有一次责备她的小猫
怪它把洗手池从墙上剥下来
06:05
(Laughter)
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(众人笑)
06:07
We're hardwired to become leaders of the pack.
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我们天生就喜欢做领导
06:09
It's starts really, really early.
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这从很早很早就开始了
06:11
How early?
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多早
06:13
Well babies will fake a cry,
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婴儿就会假哭
06:15
pause, wait to see who's coming
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停一下 看看谁走过来
06:17
and then go right back to crying.
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接着哭
06:19
One-year-olds learn concealment.
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一岁的孩子就学会隐瞒事实了
06:21
(Laughter)
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(众人笑)
06:23
Two-year-olds bluff.
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两岁的孩子就会吓唬人了
06:25
Five-year-olds lie outright.
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五岁的孩子撒谎都可以不打草稿了
06:27
They manipulate via flattery.
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他们通过巴结来达到目的
06:29
Nine-year-olds, masters of the cover-up.
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九岁的孩子是掩盖真相的高手
06:32
By the time you enter college,
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到你上大学的时候
06:34
you're going to lie to your mom in one out of every five interactions.
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你与你母亲的每交流五次中就有一次是在说谎
06:37
By the time we enter this work world and we're breadwinners,
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到我们工作了 挣钱养家了
06:40
we enter a world that is just cluttered with Spam, fake digital friends,
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我们便进入了
一个充满了垃圾邮件 虚假身份的网友
06:44
partisan media,
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政党媒体
06:46
ingenious identity thieves,
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身份盗用
06:48
world-class Ponzi schemers,
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世界级的庞氏骗局
06:50
a deception epidemic --
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一个谎言的流行病
06:52
in short, what one author calls a post-truth society.
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用一位作家的话简单地说
这是一个后真相社会
06:57
It's been very confusing for a long time now.
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长时间以来
这一直在混淆视听
07:03
What do you do?
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怎么办呢
07:05
Well, there are steps we can take to navigate our way through the morass.
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有几个步骤
可以指导我们走出迷雾
07:09
Trained liespotters get to the truth 90 percent of the time.
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受过识谎训练的人能认识到90%的真相
07:12
The rest of us, we're only 54 percent accurate.
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而普通人只有54%的正确率
07:15
Why is it so easy to learn?
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为什么人能轻易学会识破谎言呢
07:17
There are good liars and bad liars.
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骗子有高明的 也有蹩脚的 但没有绝对与众不同的骗子
07:19
There are no real original liars.
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我们都会犯同样的错误 采用同样的技巧
07:21
We all make the same mistakes. We all use the same techniques.
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我下面
07:24
So what I'm going to do is I'm going to show you two patterns of deception.
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向你们展示两种欺骗的模式
07:27
And then we're going to look at the hot spots
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我们将看到一些破绽 看看我们能不能把它们找出来
07:30
and see if we can find them ourselves.
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我们先看看演讲
07:31
We're going to start with speech.
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07:33
(Video) Bill Clinton: I want you to listen to me.
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(视频)克林顿总统:我想要你们听我说
07:35
I'm going to say this again.
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我再次重申
07:37
I did not have sexual relations with that woman, Miss Lewinsky.
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我与那个女人
莱温斯基小姐 没有发生过性关系
07:44
I never told anybody to lie, not a single time, never.
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我从未指示任何人说谎
从来也没有
07:48
And these allegations are false.
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这些指控都是莫须有的
07:51
And I need to go back to work for the American people.
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我必须回去为美国人民工作了
07:53
Thank you.
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谢谢你们
07:55
(Applause)
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07:58
Pamela Meyer: Okay, what were the telltale signs?
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好 破绽是哪些呢
08:01
Well first we heard what's known as a non-contracted denial.
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首先 我们听到一个正式的否定形式
08:05
Studies show that people who are overdetermined in their denial
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研究表明 人们在过度强调否认时
08:08
will resort to formal rather than informal language.
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喜欢使用较为正式的语言
08:11
We also heard distancing language: "that woman."
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我们还听到 “那个女人” 这种遥指性的措辞
08:14
We know that liars will unconsciously distance themselves
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我们知道 骗子们会不经意地
08:16
from their subject,
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疏远话中的主语
08:18
using language as their tool.
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借用语言来达此目的
08:21
Now if Bill Clinton had said, "Well, to tell you the truth ..."
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如果克林顿说的是:“哎,实话告诉你吧...”
08:24
or Richard Nixon's favorite, "In all candor ..."
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或者用到尼克松总统的口头禅:“实话跟你说...”
08:26
he would have been a dead giveaway
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他立马就会
08:28
for any liespotter that knows
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在识谎者面前露出马脚
08:30
that qualifying language, as it's called, qualifying language like that,
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因为识谎者知道这种被称为修饰语的话
08:33
further discredits the subject.
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更能暴露谎言
08:35
Now if he had repeated the question in its entirety,
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如果他完整地将问题重复一遍
08:38
or if he had peppered his account with a little too much detail --
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或者他暴露过多细节
08:42
and we're all really glad he didn't do that --
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幸好他没这么做
08:44
he would have further discredited himself.
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那他的话就更不可信了
08:46
Freud had it right.
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弗洛伊德说对了
08:48
Freud said, look, there's much more to it than speech:
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弗洛伊德说:瞧,话中确实有话
08:51
"No mortal can keep a secret.
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“没有人能保守住秘密。
08:54
If his lips are silent, he chatters with his fingertips."
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他的嘴闭上了,他的指尖却在说谎。”
08:57
And we all do it no matter how powerful you are.
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我们都是这样 不管你有多厉害
09:00
We all chatter with our fingertips.
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我们的指尖都会把我们出卖
09:02
I'm going to show you Dominique Strauss-Kahn with Obama
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我下面给你们看多米尼克·斯特劳斯-卡恩与奥巴马
09:05
who's chattering with his fingertips.
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奥巴马的指尖就出卖了他自己
09:08
(Laughter)
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(众人笑)
09:11
Now this brings us to our next pattern, which is body language.
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这引出了下一个模式
那就是肢体语言
09:17
With body language, here's what you've got to do.
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讲到肢体语言 我们必须
09:20
You've really got to just throw your assumptions out the door.
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把之前的假设统统抛到脑后
09:23
Let the science temper your knowledge a little bit.
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让科学给你长点知识
09:25
Because we think liars fidget all the time.
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我们以为骗子总是坐立不安
09:28
Well guess what, they're known to freeze their upper bodies when they're lying.
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但事实是 他们在说谎时上半身一动也不动
我们以为骗子不敢直视你的双眼
09:32
We think liars won't look you in the eyes.
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09:34
Well guess what, they look you in the eyes a little too much
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而事实是 他们知道人们会这么想
反而会过久地盯着你的眼睛看
09:37
just to compensate for that myth.
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09:38
We think warmth and smiles convey honesty, sincerity.
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我们以为寒暄和微笑
传达的是真诚
09:42
But a trained liespotter can spot a fake smile a mile away.
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但是一个训练有素的识谎者
能够大老远就认出一个假笑
09:46
Can you all spot the fake smile here?
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你们能看出哪个是假笑吗
09:50
You can consciously contract the muscles in your cheeks.
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你可以下意识地
收紧面部的肌肉
09:55
But the real smile's in the eyes, the crow's feet of the eyes.
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但是真正的微笑是发自眼睛的 从眼角的鱼尾纹就能看出
09:58
They cannot be consciously contracted,
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这些鱼尾纹是挤不出来的
10:00
especially if you overdid the Botox.
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如果你打了太多肉毒杆菌素 那就更挤不出来了
10:02
Don't overdo the Botox; nobody will think you're honest.
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别打太多肉毒杆菌素 没人会相信你是诚实的
10:05
Now we're going to look at the hot spots.
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下面我们来找破绽
10:07
Can you tell what's happening in a conversation?
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你们能告诉我一个对话过程中都发生了什么吗
10:09
Can you start to find the hot spots
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你可以找出破绽吗
10:12
to see the discrepancies
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能看出某人
10:14
between someone's words and someone's actions?
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言行上的不一致吗
10:16
Now, I know it seems really obvious,
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这似乎很显然
10:18
but when you're having a conversation with someone you suspect of deception,
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但是当你与你怀疑的对象
进行对话时
10:23
attitude is by far the most overlooked but telling of indicators.
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你往往忽略了态度这个指示标
10:26
An honest person is going to be cooperative.
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诚实的人会很合作
10:28
They're going to show they're on your side.
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让你感觉他们站在你一边
10:30
They're going to be enthusiastic.
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会表现出热情
10:32
They're going to be willing and helpful to getting you to the truth.
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他们会乐意帮助你找出真相
他们会帮你找出思路 提出有嫌疑的人
10:35
They're going to be willing to brainstorm, name suspects,
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提供细节
10:38
provide details.
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10:39
They're going to say,
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他们会说:“ 啊,
10:41
"Hey, maybe it was those guys in payroll that forged those checks."
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可能是管工资的那些家伙做了这些假支票。”
10:44
They're going to be infuriated if they sense they're wrongly accused
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如果感到自己被诬告
10:47
throughout the entire course of the interview, not just in flashes;
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他们在整个对话过程中都会非常气愤 而不只是短时间发火
他们的怒气会贯穿整个对话过程
10:50
they'll be infuriated throughout the entire course of the interview.
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当你问到一个诚实的人
10:54
And if you ask someone honest
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应如何惩罚造假支票的人
10:55
what should happen to whomever did forge those checks,
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这个诚实的人
10:58
an honest person is much more likely
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更可能会建议严惩不贷而不是宽大处理
11:00
to recommend strict rather than lenient punishment.
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11:03
Now let's say you're having that exact same conversation
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在看看你与一个不诚实的人进行同样的对话
11:05
with someone deceptive.
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会是什么情况
11:07
That person may be withdrawn,
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这个人可能会有些疏远
11:09
look down, lower their voice,
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往下看 降低音量
11:11
pause, be kind of herky-jerky.
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几字一顿 话不连贯
11:13
Ask a deceptive person to tell their story,
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让不诚实的说自己做过什么
11:15
they're going to pepper it with way too much detail
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他们在一些不着边际的地方
11:18
in all kinds of irrelevant places.
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透露过多细节
11:21
And then they're going to tell their story in strict chronological order.
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他们接着会严格按照时间顺序陈述
11:24
And what a trained interrogator does
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一个受过训练的质询者
11:26
is they come in and in very subtle ways over the course of several hours,
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在几个小时的问询过程中
旁敲侧击
11:30
they will ask that person to tell that story backwards,
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让那个人用倒叙的方式来陈述
11:33
and then they'll watch them squirm,
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然后观察他如何说谎
11:35
and track which questions produce the highest volume of deceptive tells.
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并记录嫌疑人在回答哪些问题时音量最大
11:38
Why do they do that? Well, we all do the same thing.
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嫌疑人为什么会这样 这其实是人之常情
11:41
We rehearse our words,
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我们会事先想好说什么
11:43
but we rarely rehearse our gestures.
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但很少事先想好做什么样的动作
11:45
We say "yes," we shake our heads "no."
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我们说“是” 而我们却在摇头表示“否”
11:47
We tell very convincing stories, we slightly shrug our shoulders.
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我们说的故事非常有说服力 但我们却轻轻地耸了耸肩
11:50
We commit terrible crimes,
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我们犯了严重的罪
11:52
and we smile at the delight in getting away with it.
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而在侥幸逃脱时面露微笑
11:55
Now, that smile is known in the trade as "duping delight."
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这种微笑被称为“欺骗的喜悦”
11:58
And we're going to see that in several videos moving forward,
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我们会在接下来的几个视频中看到
12:01
but we're going to start -- for those of you who don't know him,
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现在开始 可能有人不认识他 我先介绍一下
他是前总统候选人约翰·爱德华兹
12:04
this is presidential candidate John Edwards
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12:06
who shocked America by fathering a child out of wedlock.
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他因育有一个私生子而震惊全美
12:09
We're going to see him talk about getting a paternity test.
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我们将看到他谈论进行亲子鉴定的事
12:12
See now if you can spot him saying, "yes" while shaking his head "no,"
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看看你们能否发现
他在说“是”的时候 他的头却在摇
12:16
slightly shrugging his shoulders.
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肩膀在耸
12:18
(Video) John Edwards: I'd be happy to participate in one.
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(视频)约翰·爱德华兹:我很乐意去做鉴定
12:20
I know that it's not possible that this child could be mine,
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我知道这个孩子不可能是我的
12:23
because of the timing of events.
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因为时间不对
12:25
So I know it's not possible.
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我知道这不可能是我的
12:27
Happy to take a paternity test, and would love to see it happen.
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我乐意进行亲子鉴定
也很想知道结果
12:31
Interviewer: Are you going to do that soon? Is there somebody --
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记者:你会很快去做鉴定吗 有人...
12:34
JE: Well, I'm only one side. I'm only one side of the test.
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约翰·爱德华兹:我只是鉴定的一方
12:37
But I'm happy to participate in one.
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但是我很乐意进行鉴定
帕米拉:好了 只要你注意看
12:41
PM: Okay, those head shakes are much easier to spot
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就不难发现他在摇头
12:43
once you know to look for them.
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一个人往往会
12:45
There are going to be times when someone makes one expression
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通过一个表情
来掩饰另一个表情 而这个表情会闪现出来
12:49
while masking another that just kind of leaks through in a flash.
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12:52
Murderers are known to leak sadness.
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谋杀者通常会漏出伤感之色
12:54
Your new joint venture partner might shake your hand,
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你新的合资伙伴可能会跟你握手
12:56
celebrate, go out to dinner with you and then leak an expression of anger.
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庆祝 和你去吃饭
接着漏出一丝愤怒
13:01
And we're not all going to become facial expression experts overnight here,
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我们不可能一夜之间成为表情专家
13:04
but there's one I can teach you that's very dangerous
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我下面教你们辨识一个非常危险的表情 这也很容易学会
13:07
and it's easy to learn,
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那就是轻蔑的表情
13:08
and that's the expression of contempt.
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13:10
Now with anger, you've got two people on an even playing field.
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假设两个人势均力敌地竞争
13:13
It's still somewhat of a healthy relationship.
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这是个比较正常的关系
13:15
But when anger turns to contempt, you've been dismissed.
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但是愤怒一旦变成轻蔑
你就输了
13:19
It's associated with moral superiority.
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这与道德优越感有关
13:21
And for that reason, it's very, very hard to recover from.
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正因如此 人们才很难改正这个行为
13:24
Here's what it looks like.
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这样的表情就是轻蔑
13:26
It's marked by one lip corner pulled up and in.
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其标识就是
一边的嘴角向上并往里收起
13:30
It's the only asymmetrical expression.
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这是唯一一个不对称的表情
13:33
And in the presence of contempt, whether or not deception follows --
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不论对方是否在说谎
也并不总是谎言
13:37
and it doesn't always follow --
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只要看到对方轻蔑的表情
13:39
look the other way, go the other direction,
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就应该往反方向思考
13:41
reconsider the deal,
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重新考虑这笔交易
13:43
say, "No thank you. I'm not coming up for just one more nightcap. Thank you."
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说:“不用了。谢谢。我来可不是喝酒的。谢谢了。”
13:47
Science has surfaced many, many more indicators.
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科学发现了
更多的指示标
13:51
We know, for example,
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比如说
13:53
we know liars will shift their blink rate,
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骗子会改变他们眨眼的频率
13:55
point their feet towards an exit.
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他们的脚会对着出口
13:57
They will take barrier objects
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他们会拿某样东西
13:59
and put them between themselves and the person that is interviewing them.
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挡在质询者和自己之间
14:02
They'll alter their vocal tone,
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他们会改变说话的音调
14:04
often making their vocal tone much lower.
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通常是把音调压低许多
14:07
Now here's the deal.
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请注意
14:09
These behaviors are just behaviors.
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这些行为都只是行为而已
14:12
They're not proof of deception.
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并不是谎言的证明
14:14
They're red flags.
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它们起到的是警示的作用
14:16
We're human beings.
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我们都是人
14:18
We make deceptive flailing gestures all over the place all day long.
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我们整天都在做掩盖谎言的动作
14:21
They don't mean anything in and of themselves.
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这些动作本身没有任何意义
14:23
But when you see clusters of them, that's your signal.
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但是如果看到一连串这样的动作 你就要警觉了
14:26
Look, listen, probe, ask some hard questions,
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你要观察 倾听 质问 问一些难的问题
14:29
get out of that very comfortable mode of knowing,
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从心安理得的状态走出来
14:32
walk into curiosity mode, ask more questions,
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进入好奇模式 多问问题
14:35
have a little dignity, treat the person you're talking to with rapport.
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提高点自尊 并尊重对方
14:38
Don't try to be like those folks on "Law & Order" and those other TV shows
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尽量不要像“法律与秩序”一类美剧里的那群人那样
对嫌疑人强行逼供
14:42
that pummel their subjects into submission.
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不要太咄咄逼人 这是行不通的
14:44
Don't be too aggressive, it doesn't work.
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我们谈论了
14:47
Now, we've talked a little bit about how to talk to someone who's lying
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如何与一个说谎的人说话
14:50
and how to spot a lie.
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如何辨别一个谎言
14:52
And as I promised, we're now going to look at what the truth looks like.
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刚才说过 我们将看到真实的表情是什么样的
14:55
But I'm going to show you two videos,
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但我将播放两段视频
14:57
two mothers -- one is lying, one is telling the truth.
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两位母亲 一位在说谎 一位在说实话
15:00
And these were surfaced by researcher David Matsumoto in California.
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两段视频都是由
加利福尼亚的研究者David Matsumoto研究发现的
15:04
And I think they're an excellent example of what the truth looks like.
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我觉得这两个视频非常好地
说明了什么才是事实
15:08
This mother, Diane Downs,
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这位母亲 黛安·当丝
15:10
shot her kids at close range,
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用枪近距离射中自己的孩子
15:12
drove them to the hospital while they bled all over the car,
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接着开车将他们送往医院
他们在车上血流不止
15:16
claimed a scraggy-haired stranger did it.
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她谎称这是一个头发蓬乱的陌生人干的
15:18
And you'll see when you see the video,
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在视频中你会看到
15:20
she can't even pretend to be an agonizing mother.
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她假装悲伤都装不出来
15:22
What you want to look for here is an incredible discrepancy
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请你们注意
她所讲述的骇人故事
15:26
between horrific events that she describes and her very, very cool demeanor.
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与她极为冷静的举止
这两者间的强烈对比
15:30
And if you look closely, you'll see duping delight throughout this video.
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如果你仔细看 你会看到她在视频中流露出欺骗的喜悦
15:33
(Video) Diane Downs: At night when I close my eyes,
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(视频)黛安·当丝:每当晚上我闭上双眼
我可以看见 克里斯蒂向我伸出手 我一边开着车
15:36
I can see Christie reaching her hand out to me while I'm driving,
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血不停地从她口里冒出来
15:39
and the blood just kept coming out of her mouth.
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15:41
And that -- maybe it'll fade too with time --
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也许时间久了我就会淡忘
15:43
but I don't think so.
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但是 我觉得不可能
15:45
That bothers me the most.
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这让我寝食难安
15:55
PM: Now I'm going to show you a video
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现在我给你们看另一个视频
15:57
of an actual grieving mother, Erin Runnion,
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这是一位真正悲伤的母亲 艾琳·兰尼恩
15:59
confronting her daughter's murderer and torturer in court.
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这是她在法庭上与虐杀自己女儿的凶手对质的情形
16:03
Here you're going to see no false emotion,
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你完全看不到任何虚假的情绪
16:05
just the authentic expression of a mother's agony.
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这是一位心痛欲绝的母亲真实的哭斥
16:08
(Video) Erin Runnion: I wrote this statement
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(视频)艾琳·兰尼恩:在你带走我宝贝的三年后的同一天
16:10
on the third anniversary of the night you took my baby,
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我写下了这段话
你伤害了她
16:13
and you hurt her,
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16:14
and you crushed her,
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把她打得体无完肤
16:16
you terrified her until her heart stopped.
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害她惊恐万状 直到她心脏停止了跳动
16:20
And she fought, and I know she fought you.
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她反抗了 我知道她反抗了
16:23
But I know she looked at you with those amazing brown eyes,
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我也知道她用她那双
美丽的棕色眼睛看着你
16:27
and you still wanted to kill her.
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而你还是对她痛下杀手
16:30
And I don't understand it,
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我不能理解
16:32
and I never will.
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永远都不能理解
16:35
PM: Okay, there's no doubting the veracity of those emotions.
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帕米拉:好了 毫无疑问 这些情绪都是真的
16:39
Now the technology around what the truth looks like
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现在的测谎技术
16:42
is progressing on, the science of it.
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正在日新月异地发展
16:45
We know, for example,
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比如说
16:47
that we now have specialized eye trackers and infrared brain scans,
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我们有专门的眼球追踪仪 红外线脑部扫描
16:50
MRI's that can decode the signals that our bodies send out
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还有能够破解我们说谎时
16:53
when we're trying to be deceptive.
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身体发射信号的核磁共振成像技术
16:55
And these technologies are going to be marketed to all of us
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这些技术得到广泛推广
16:58
as panaceas for deceit,
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成了测谎的保障
17:00
and they will prove incredibly useful some day.
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有朝一日 这些技术会发挥意想不到的作用
17:03
But you've got to ask yourself in the meantime:
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但与此同时 你们必须扪心自问
17:05
Who do you want on your side of the meeting,
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在开会时
17:07
someone who's trained in getting to the truth
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你希望来的是一位训练有素的测谎专家呢
17:10
or some guy who's going to drag a 400-pound electroencephalogram
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还是看着一个拖着重达400磅脑电图仪的家伙
从门外走进来
17:13
through the door?
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17:14
Liespotters rely on human tools.
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识谎者依赖的是人性的工具
17:18
They know, as someone once said,
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有人曾说 他们知道
17:20
"Character's who you are in the dark."
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“人格就是黑暗中的人类本性”
17:22
And what's kind of interesting is that today, we have so little darkness.
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有意思的是
如今我们的黑暗太少了
17:26
Our world is lit up 24 hours a day.
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我们的世界全天24个小时都是亮堂堂的
17:29
It's transparent with blogs and social networks
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博客和社交网站
把新一代人的声音广播出去
17:33
broadcasting the buzz of a whole new generation of people
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这代人选择活在公众的目光之下
17:35
that have made a choice to live their lives in public.
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世界都是透明的了
17:38
It's a much more noisy world.
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世界现在更加嘈杂
17:42
So one challenge we have is to remember,
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因此我们必须
记住一点
17:46
oversharing, that's not honesty.
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过度分享不等于诚实
17:49
Our manic tweeting and texting can blind us
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疯狂地发微博 发短信
会让我们忽视一个事实
17:53
to the fact that the subtleties of human decency -- character integrity --
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即人类的道德正义
17:56
that's still what matters, that's always what's going to matter.
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仍然很重要 无论是现在还是将来
17:59
So in this much noisier world,
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在这样一个嘈杂的世界里
18:01
it might make sense for us
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我们对道德准则
18:03
to be just a little bit more explicit about our moral code.
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稍微较真儿一点
还是有道理的
18:08
When you combine the science of recognizing deception
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当你把观察和倾听的艺术
18:10
with the art of looking, listening,
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与识谎的科学结合起来
18:12
you exempt yourself from collaborating in a lie.
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你就不会上当受骗
18:15
You start up that path of being just a little bit more explicit,
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你可以
从表明自己懂得识谎做起
18:19
because you signal to everyone around you,
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因为你在对周围所有人发出信号
18:21
you say, "Hey, my world, our world, it's going to be an honest one.
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你在说:“ 哎,我的世界,我们的世界,
会是一个诚实的世界。
18:26
My world is going to be one where truth is strengthened
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在我的世界中,真相得到捍卫,
18:28
and falsehood is recognized and marginalized."
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虚假被识破并消灭。”
18:31
And when you do that,
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这么做
18:33
the ground around you starts to shift just a little bit.
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能让你脚下的世界一点一点地发生改变
18:36
And that's the truth. Thank you.
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这可一点不假 感谢大家
18:39
(Applause)
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(众人鼓掌)
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