The single biggest reason why start-ups succeed | Bill Gross | TED

6,342,387 views ・ 2015-06-01

TED


Please double-click on the English subtitles below to play the video.

Translator: Marcos Alonso Reviewer: Cristina Domínguez Roca
00:12
I'm really excited to share with you
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Em fa molt feliç compartir amb vosaltres
00:14
some findings that really surprise me
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uns descobriments insòlits sobre què fa que les
00:17
about what makes companies succeed the most,
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empreses emergents tinguin èxit,
00:20
what factors actually matter the most for startup success.
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quines són realment les claus per a que tiromfin.
00:25
I believe that the startup organization
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Em sembla que una startup
00:27
is one of the greatest forms to make the world a better place.
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és una gran manera de fer del món un lloc millor.
00:31
If you take a group of people with the right equity incentives
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Si tens un grup de persones amb els incentius correctes
00:34
and organize them in a startup,
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i els organitzes en una empresa,
00:36
you can unlock human potential in a way never before possible.
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pots treure el màxim de tots ells com mai abans s'havia fet.
00:40
You get them to achieve unbelievable things.
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Pots fer que aconsegueixin coses increïbles.
00:43
But if the startup organization is so great,
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Però si les startups són tan increïbles,
00:45
why do so many fail?
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per què en fracassen tantes?
00:47
That's what I wanted to find out.
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Això és el que volia descobrir.
00:48
I wanted to find out what actually matters most
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Volia descobrir que és el més important
00:51
for startup success.
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per a assolir l’èxit.
00:52
And I wanted to try to be systematic about it,
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I volia intentar ser sistemàtic,
00:54
avoid some of my instincts and maybe misperceptions I have
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evitar les idees preconcebudes i sovint errònies que tinc
00:57
from so many companies I've seen over the years.
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degut a les múltiples empreses que he vist durant tants anys.
01:00
I wanted to know this
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Volia saber això
01:01
because I've been starting businesses since I was 12 years old
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perquè he creat empreses des de que tenia 12 anys
01:04
when I sold candy at the bus stop in junior high school,
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quan venia caramels a la parada de bus de l'escola,
01:07
to high school, when I made solar energy devices,
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a l' institut, on feia aparells d'energia solar,
01:09
to college, when I made loudspeakers.
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i a la universitat, on fabricava altaveus.
01:11
And when I graduated from college, I started software companies.
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I quan vaig acabar els estudis, vaig crear empreses de software.
01:14
And 20 years ago, I started Idealab,
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Fa vint anys, vaig crear Idealab,
01:16
and in the last 20 years, we started more than 100 companies,
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i en els últims 20 anys, hem creat mes de 100 empreses.
01:19
many successes, and many big failures.
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Moltes han tingut èxit, d'altres, no.
01:21
We learned a lot from those failures.
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Hem après molt dels fracassos.
01:23
So I tried to look across what factors
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I, per aquest motiu, he intentat esbrinar quins factors
01:26
accounted the most for company success and failure.
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tenen més pes en l’èxit i el fracàs d'una empresa.
01:29
So I looked at these five.
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He considerat aquests cinc.
01:31
First, the idea.
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Primer, la idea.
01:32
I used to think that the idea was everything.
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Solia pensar que la idea ho és tot.
01:34
I named my company Idealab for how much I worship
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La meva empresa es diu Idealab per la devoció que
01:36
the "aha!" moment when you first come up with the idea.
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tenia sobre el precís moment en el que tens una idea.
01:39
But then over time,
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Però amb el temps,
01:40
I came to think that maybe the team, the execution, adaptability,
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vaig començar a pensar que potser l'equip, l’execució, l'adaptabilitat,
01:43
that mattered even more than the idea.
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eren més importants que la idea.
01:46
I never thought I'd be quoting boxer Mike Tyson on the TED stage,
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Mai hauria pensat que citaria a Mike Tyson en aquest escenari,
01:50
but he once said,
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però ell va dir,
01:52
"Everybody has a plan, until they get punched in the face." (Laughter)
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"Tothom té un pla, fins que et colpegen la cara" (Riure)
01:56
And I think that's so true about business as well.
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I crec que això és cert en el món de les empreses també.
01:59
So much about a team's execution
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Una part important de l’execució de l'equip
02:02
is its ability to adapt to getting punched in the face by the customer.
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és l'habilitat d'acostumar-te a que el client et colpegi la cara.
02:05
The customer is the true reality.
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El client és la veritable realitat.
02:07
And that's why I came to think
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Per això vaig pensar
02:09
that the team maybe was the most important thing.
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que potser l'equip era la part més important.
02:12
Then I started looking at the business model.
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Desprès vaig estudiar el model de negoci.
02:14
Does the company have a very clear path generating customer revenues?
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És cert que l'empresa té una visió clara de com generar beneficis?
02:17
That started rising to the top in my thinking
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Vaig començar a pensar més i més
02:19
about maybe what mattered most for success.
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que aquest podia ser el factor més important.
02:21
Then I looked at the funding.
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També vaig estudiar el finançament.
02:23
Sometimes companies received intense amounts of funding.
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Moltes empreses reben grans quantitats de diners.
02:25
Maybe that's the most important thing?
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És això el més important?
02:27
And then of course, the timing.
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I finalment, vaig estudiar l'època.
02:29
Is the idea way too early and the world's not ready for it?
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Pot ser que les ideees siguin massa innovadores pel món?
02:32
Is it early, as in, you're in advance and you have to educate the world?
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Has arribat massa d'hora, i has com d´educar el món?
02:35
Is it just right?
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És el moment adequat?
02:36
Or is it too late, and there's already too many competitors?
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O has arribat massa tard i ja tens massa competidors?
02:39
So I tried to look very carefully at these five factors
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Vaig estudiar meticulosament aquests cinc factors
02:41
across many companies.
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en moltes empreses.
02:42
And I looked across all 100 Idealab companies,
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Vaig analitzar les empreses creades a Idealab,
02:45
and 100 non-Idealab companies
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i altres empreses del mercat
02:46
to try and come up with something scientific about it.
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per a trobar una resposta científica al meu estudi.
02:49
So first, on these Idealab companies,
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Primer, en les empreses creades a Idealab,
02:51
the top five companies --
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les cinc primeres empreses:
02:53
Citysearch, CarsDirect, GoTo, NetZero, Tickets.com --
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Citysearch, CarsDirect, GoTo, NetZero i Tickets.com,
02:57
those all became billion-dollar successes.
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van ser totes grans èxits.
02:59
And the five companies on the bottom --
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De les cinc últimes empreses:
03:01
Z.com, Insider Pages, MyLife, Desktop Factory, Peoplelink --
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Z.com, Insider Pages, MyLife, Desktop Factory i Peoplelink,
03:03
we all had high hopes for, but didn't succeed.
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tots esperàvem molt, però no van tenir èxit.
03:06
So I tried to rank across all of those attributes
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Vaig intentar ordenar les empreses
03:09
how I felt those companies scored on each of those dimensions.
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segons la puntuació que jo creia que tenien en cada apartat.
03:13
And then for non-Idealab companies, I looked at wild successes,
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Després, vaig estudiar grans èxits fora d'Idealab,
03:16
like Airbnb and Instagram and Uber and Youtube and LinkedIn.
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com Airbnb, Instagram, Uber, Youtube i Linkedin.
03:20
And some failures:
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I alguns fracassos:
03:21
Webvan, Kozmo, Pets.com
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Webvan, Kozmo, Pets.com,
03:23
Flooz and Friendster.
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Flooz i Friendster.
03:24
The bottom companies had intense funding,
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Aquestes empreses tenien finançament,
03:26
they even had business models in some cases,
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també tenien models de negoci,
03:28
but they didn't succeed.
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però no van tenir èxit.
03:29
I tried to look at what factors actually accounted the most
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Vaig estudiar els factors que van pesar més
03:32
for success and failure across all of these companies,
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en l’èxit i el fracàs de totes aquestes empreses,
03:35
and the results really surprised me.
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i els resultats em van sorprendre molt.
03:37
The number one thing was timing.
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El primer factor va ser l'època.
03:39
Timing accounted for 42 percent
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El timing era el 42 %
03:42
of the difference between success and failure.
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de la diferència entre l’èxit i el fracàs.
03:44
Team and execution came in second,
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L'equip i l’execució eren els segons,
03:46
and the idea,
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i la idea,
03:47
the differentiability of the idea, the uniqueness of the idea,
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la diferenciació de la idea, la unicitat de la idea,
03:50
that actually came in third.
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era el tercer factor.
03:51
Now, this isn't absolutely definitive,
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Això no és definitiu,
03:53
it's not to say that the idea isn't important,
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no podem dir que la idea no és important,
03:56
but it very much surprised me that the idea wasn't the most important thing.
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però em va sorprendre molt que la idea no fos el més important.
03:59
Sometimes it mattered more when it was actually timed.
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A vegades importava més el "quan".
04:02
The last two, business model and funding, made sense to me actually.
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Els dos últims punts: el model de negoci i el finançament, tenen sentit.
04:05
I think business model makes sense to be that low
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És lògic que el model de negoci estigui tan baix
04:08
because you can start out without a business model
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perquè pots començar sense un model de negoci
04:10
and add one later if your customers are demanding what you're creating.
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i crear-lo desprès si els clients volen el que estàs fent.
04:13
And funding, I think as well,
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El mateix amb el finançament,
04:15
if you're underfunded at first but you're gaining traction,
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si al principi no tens diners però les coses funcionen,
04:18
especially in today's age,
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especialment avui en dia,
04:19
it's very, very easy to get intense funding.
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és molt fàcil obtenir finançament.
04:21
So now let me give you some specific examples about each of these.
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Ara parlaré d'exemples específics de cada un d'aquests factors.
04:24
So take a wild success like Airbnb that everybody knows about.
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Per exemple, l’èxit d' Airbnb, del qual tothom parla.
04:27
Well, that company was famously passed on by many smart investors
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Molts inversors van rebutjar aquesta empresa,
04:30
because people thought,
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perquè pensaven:
04:31
"No one's going to rent out a space in their home to a stranger."
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"Ningú llogarà un espai a casa seva a algú que no coneixen."
04:34
Of course, people proved that wrong.
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Evidentment, no tenien raó.
04:36
But one of the reasons it succeeded,
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Però un dels motius del seu èxit,
04:38
aside from a good business model, a good idea, great execution,
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a part d'un bon model de negoci, una bona idea i una gran execució,
04:41
is the timing.
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és el timing.
04:42
That company came out right during the height of the recession
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L'empresa va aparèixer en un moment de crisi econòmica,
04:45
when people really needed extra money,
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quan la gent necessitava diners extra,
04:47
and that maybe helped people overcome
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i això potser va fer que la gent superés
04:48
their objection to renting out their own home to a stranger.
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la por de llogar casa seva a un desconegut.
04:51
Same thing with Uber.
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Uber és un cas similar.
04:52
Uber came out,
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Quan va aparèixer
04:53
incredible company, incredible business model,
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era una empresa increïble, amb un bon model de negoci,
04:56
great execution, too.
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gran execució, també.
04:57
But the timing was so perfect
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I el timing va ser perfecte
04:58
for their need to get drivers into the system.
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per a incorporar conductors al sistema.
05:00
Drivers were looking for extra money; it was very, very important.
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Els conductors volien diners extra, això va ser el punt clau.
05:03
Some of our early successes, Citysearch, came out when people needed web pages.
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Un dels nostres èxits, Citysearch, va arribar quan la gent volia webs.
05:07
GoTo.com, which we announced actually at TED in 1998,
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GoTo.com, el qual vam anunciar a TED l'any 1998,
05:10
was when companies were looking for cost-effective ways to get traffic.
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va aparèixer quan les empreses buscaven formes de tenir més tràfic.
05:13
We thought the idea was so great,
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Vam pensar que la idea era genial,
05:15
but actually, the timing was probably maybe more important.
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però la veritat és que el timing va ser més important.
05:17
And then some of our failures.
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Pel que fa als fracassos,
05:19
We started a company called Z.com, it was an online entertainment company.
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vam crear Z.com, una empresa d'entreteniment online.
05:22
We were so excited about it --
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Teníem grans expectatives,
05:24
we raised enough money, we had a great business model,
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un bon finançament, un gran model de negoci,
05:26
we even signed incredibly great Hollywood talent to join the company.
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fins i tot vam contractar un gran talent de Hollywood.
05:29
But broadband penetration was too low in 1999-2000.
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Però al 99-2000 no hi havia bona cobertura de banda ampla.
05:32
It was too hard to watch video content online,
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Era molt difícil veure vídeos online
05:34
you had to put codecs in your browser and do all this stuff,
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Calia instal•lar còdecs i el procés era complicat.
05:37
and the company eventually went out of business in 2003.
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L'empresa va haver de tancar l'any 2003.
05:39
Just two years later,
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Dos anys més tard,
05:41
when the codec problem was solved by Adobe Flash
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quan Adobe Flash va resoldre el problema dels còdecs
05:43
and when broadband penetration crossed 50 percent in America,
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i la penetració de banda ampla va superar el 50% a Amèrica,
05:47
YouTube was perfectly timed.
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YouTube va aparèixer en el moment oportú.
05:49
Great idea, but unbelievable timing.
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Gran idea, però millor timing.
05:51
In fact, YouTube didn't even have a business model when it first started.
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De fet, YouTube no tenia model de negoci quan va començar.
05:54
It wasn't even certain that that would work out.
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Ningú estava segur que funcionés,
05:57
But that was beautifully, beautifully timed.
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però va aparèixer en el moment perfecte.
05:59
So what I would say, in summary,
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Per tant, en resum,
06:00
is execution definitely matters a lot.
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l’execució és molt important.
06:03
The idea matters a lot.
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La idea és molt important.
06:04
But timing might matter even more.
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Però el timing pot ser més important.
06:06
And the best way to really assess timing
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I, la millor manera d’encertar el moment oportú
06:08
is to really look at whether consumers are really ready
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és estudiar si els consumidors estan preparats
06:11
for what you have to offer them.
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per a rebre el que vols oferir.
06:12
And to be really, really honest about it,
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Cal ser molt honest amb això,
06:14
not be in denial about any results that you see,
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i no intentar negar els resultats,
06:16
because if you have something you love, you want to push it forward,
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perquè si estimes el que crees, sempre vols continuar.
06:20
but you have to be very, very honest about that factor on timing.
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Però s'ha de ser molt honest amb el timing.
06:23
As I said earlier,
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Com ja he dit, les empreses emergents
06:24
I think startups can change the world and make the world a better place.
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poden convertir el món en un lloc millor.
06:27
I hope some of these insights
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Espero que alguns d'aquests
06:28
can maybe help you have a slightly higher success ratio,
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descobriments puguin ajudar-vos a tenir èxit,
06:31
and thus make something great come to the world
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i a crear coses genials que d'una altra manera
06:33
that wouldn't have happened otherwise.
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potser no hauríeu creat.
06:35
Thank you very much, you've been a great audience.
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Moltes gràcies, sou un gran públic.
06:37
(Applause)
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(Aplaudiments)
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