Why work doesn't happen at work | Jason Fried

Prevodilac: Ivana Korom Lektor: Ana Zivanovic-Nenadovic

Dakle, pričaću o poslu,

So I'm going to talk about work;

specifically, why people can't seem to get work done at work,

posebno o tome zašto se dešava

da ljudi ne završe posao na poslu,

which is a problem we all kind of have.

što je problem koji svi, na neki način imamo.

But let's sort of start at the beginning.

Ali počnimo od početka.

So, we have companies and non-profits and charities

Dakle imamo kompanije i neprofitne i dobrotvorne organizacije

and all these groups that have employees or volunteers of some sort.

i svakakve neke grupe

koje imaju zaposlene

ili neku vrstu volontera.

And they expect these people who work for them

One očekuju da ljudi koji za njih rade,

urade odličan posao -

to do great work --

I would hope, at least.

bar se nadam.

At least good work, hopefully, at least it's good work --

Nadam se barem dobar posao, najmanje -

hopefully great work.

ali možda i odličan posao.

And so what they typically do is they decide

Organizacije onda obično odluče

that all these people need to come together in one place to do that work.

da svi ti ljudi treba da se nađu na jednom mestu

da bi radili taj posao.

So a company, or a charity, or an organization of any kind,

Dakle, kompanija, dobrotvorna ili bilo kakva druga organizacija,

unless you're working in Africa, if you're really lucky to do that --

obično - osim ako radite u Africi,

ako ste stvarno te sreće -

most people have to go to an office every day.

većina ljudi mora da ide u kancelariju svakog dana.

And so these companies,

I tako te kompanije

they build offices.

grade kancelarije.

They go out and they buy a building, or they rent a building,

Odu i kupe ili iznajme zgradu

or they lease some space,

ili uzmu nešto pod zakup,

and they fill this space with stuff.

i napune prostor stvarima.

They fill it with tables, or desks,

Napune ga stolovima,

chairs, computer equipment,

stolicama, kompjuterskom opremom,

računarskim programima,

software, Internet access,

uvedu internet,

maybe a fridge, maybe a few other things,

možda stave frižider, možda još neke stvari

and they expect their employees, or their volunteers,

i očekuju da zaposleni ili volonteri

dolaze tu svaki dan da rade odličan posao.

to come to that location every day to do great work.

It seems like it's perfectly reasonable to ask that.

Taj zahtev izgleda potpuno razuman.

However, if you actually talk to people

Međutim, ako zaista razgovarate s ljudima

i preispitate sebe

and even question yourself, and you ask yourself,

i zapitate se,

where do you really want to go when you really need to get something done?

"kuda stvarno želite da odete kada želite nešto da uradite?"

You'll find out that people don't say what businesses think they would say.

otkrićete da ljudi ne kažu

ono što kompanije misle da bi rekli.

If you ask people the question:

Ako pitate ljude: kuda zaista idete

Where do you need to go when you need to get something done?

kada treba da uradite nešto?

Typically, you get three different kinds of answers.

Uobičajene su tri vrste odgovora.

One is kind of a place or a location or a room.

Jedan se odnosi na neko mesto, lokaciju, prostoriju.

Another one is a moving object,

Drugi je objekat u pokretu.

and a third is a time.

A treći je vreme.

So here are some examples.

Evo nekih primera.

I've been asking people this question for about 10 years:

Kada pitam ljude - a postavljam to pitanje već 10 godina -

"Where do you go when you really need to get something done?"

pitam ih, "Kuda idete kada stvarno treba nešto da uradite?"

I'll hear things like, the porch, the deck, the kitchen.

čujem stvari poput: na terasu,

u kuhinju.

I'll hear things like an extra room in the house,

Ili u dodatnu sobu u kući,

u podrum,

the basement,

the coffee shop, the library.

u kafeteriju, biblioteku.

And then you'll hear things like the train,

A onda navode i voz,

a plane, a car -- so, the commute.

avion, auto - prevozna sredstva.

And then you'll hear people say,

A onda ćete čuti da kažu,

"Well, it doesn't really matter where I am,

"Pa, nije važno gde sam,

as long as it's early in the morning or late at night or on the weekends."

dokle god je rano ujutru ili kasno uveče ili vikend."

Skoro nikada nećete čuti da je to kancelarija.

You almost never hear someone say, "The office."

Ali kompanije troše ogroman novac na te kancelarije

But businesses are spending all this money on this place called the office,

i teraju ljude da stalno u njih idu,

and they're making people go to it all the time,

a ljudi ipak ne obavljaju posao u njima.

yet people don't do work in the office.

O čemu se tu radi?

What is that about?

(Laughter)

Zašto je to tako?

Why is that? Why is that happening?

Zašto se to dešava?

And what you find out is,

Ako prokopate malo dublje, otkrijete

if you dig a little bit deeper, you find out that people --

da ljudi -

evo šta se dešava -

this is what happens:

People go to work,

ljudi odu na posao

and they're basically trading in their work day

i zapravo menjaju radni dan

for a series of "work moments" -- that's what happens at the office.

za seriju radnih trenutaka.

To je ono što se dešava u kancelariji.

You don't have a work day anymore. You have work moments.

Više ne postoji radni dan; samo radni trenuci.

Kao da su vrata od kancelarije seckalica,

It's like the front door of the office is like a Cuisinart,

and you walk in and your day is shredded to bits,

pa kad uđete dan vam je iseckan na komade,

jer imate 15 minuta ovamo, 30 minuta tamo,

because you have 15 minutes here, 30 minutes there,

and something else happens, you're pulled off your work,

onda se nešto desi i odvuče vas od posla,

pa morate da uradite nešto drugo, onda imate 20 minuta, a onda je ručak.

then you have 20 minutes, then it's lunch, then you have something else to do ...

Onda radite nešto drugo,

Then you've got 15 minutes, and someone pulls you aside and asks you a question,

pa imate 15 minuta, pa vas neko pozove i nešto vas pita.

I pre nego što se okrenete, već je 5 sati

and before you know it, it's 5 p.m.,

and you look back on the day,

i pogledate unazad

and you realize that you didn't get anything done.

i shvatite da ništa niste uradili.

Mislim, svi smo kroz to prošli.

We've all been through this.

We probably went through it yesterday or the day before, or the day before that.

Verovatno smo prošli kroz to juče,

ili prekjuče ili dan pre toga.

You look back on your day,

Osvrnete se na svoj dan i shvatite da ništa niste uradili.

and you're like, "I got nothing done today.

I was at work. I sat at my desk. I used my expensive computer.

Bio sam na poslu.

Sedeo za stolom. Koristio skupoceni računar.

I used the software they told me to use.

Koristio sam programe koje mi je rečeno da koristim.

I went to these meetings I was asked to go to.

Išao sam na sastanke na koje sam bio pozvan.

I did these conference calls. I did all this stuff.

Imao sam telefonske pozive. Sve sam to radio.

But I didn't actually do anything.

Ali zapravo nisam ništa uradio.

I just did tasks.

Samo sam radio zadatke.

I didn't actually get meaningful work done."

Nisam obavio nikakav smisleni posao.

And what you find is that, especially with creative people --

Onda otkrivate da je, naročito kreativnim ljudima -

designers, programmers, writers, engineers, thinkers --

dizajnerima, programerima,

piscima, inženjerima,

misliocima -

that people really need long stretches of uninterrupted time

stvarno potreban

duži vremenski period bez prekidanja, da bi nešto uradili.

to get something done.

You cannot ask somebody to be creative in 15 minutes

Ne možete od nekog tražiti da bude kreativan 15 minuta

and really think about a problem.

i da stvarno razmišlja o problemu.

You might have a quick idea,

Možda će mu nešto pasti na pamet,

but to be in deep thought about a problem and really consider a problem carefully,

ali da se udubi u problem i stvarno o njemu promisli,

you need long stretches of uninterrupted time.

potrebno je duže vreme bez prekidanja.

And even though the work day is typically eight hours,

I čak iako tipičan radni dan traje osam sati,

how many people here have ever had eight hours to themselves at the office?

koliko vas je uopšte imalo 8 sati u kancelariji za sebe?

Možda sedam sati?

How about seven hours?

Six? Five? Four?

Šest? Pet? Četiri?

When's the last time you had three hours to yourself at the office?

Kada ste poslednji put imali svoja tri sata u kancelariji?

Two hours? One, maybe?

Dva sata? Možda jedan.

Very, very few people actually have

Veoma, veoma malo ljudi ima

long stretches of uninterrupted time at an office.

duge vremenske periode bez prekida u kancelariji.

And this is why people choose to do work at home,

Upravo zato ljudi biraju da rade kod kuće,

or they might go to the office,

ili će možda i otići u kancelariju,

but they might go to the office really early in the day,

ali to će biti veoma rano ujutru

ili kasno uveče, kad nema nikoga,

or late at night when no one's around,

or they stick around after everyone's left,

ili ostaju kad svi odu ili idu vikendima

or go in on the weekends,

ili završe posao u avionu

or they get work done on the plane, in the car or in the train,

ili ga završe u kolima ili u vozu

because there are no distractions.

jer tamo nema ometanja.

Now there are different kinds of distractions,

Postoje razne vrste ometanja,

but not the really bad distractions, which I'll talk about in a minute.

ali ne postoje loše vrste

o kojima ću uskoro govoriti.

And this whole phenomenon of having short bursts of time to get things done

Ceo ovaj fenomen imanja

kratkih vremenskih perioda za rad

reminds me of another thing that doesn't work when you're interrupted,

me podseća na još jednu stvar

koja ne funkcioniše kad se prekida,

and that is sleep.

a to je spavanje.

I think that sleep and work are very closely related --

Mislim da su spavanje i rad veoma bliski.

Ne samo zato što možete da radite dok spavate

not because you can work while you're sleeping and sleep while you're working.

i da spavate dok radite.

That's not really what I mean.

Ne mislim na to.

I'm talking specifically about the fact that sleep and work are phase-based,

Govorim o činjenici

da su spavanje i rad događaji

zasnovani na fazama

or stage-based, events.

ili etapama.

Sleep is about sleep phases, or stages -- some people call them different things.

Kod sna imamo faze ili etape -

ljudi ih različito nazivaju.

There are five of them, and in order to get to the really deep ones,

Ima ih pet i da biste

došli u duboke, one koje su stvarno značajne,

the meaningful ones, you have to go through the early ones.

morate proći kroz rane faze.

If you're interrupted while you're going through the early ones --

Ali ako ste na tom putu prekinuti -

ako vas neko prodrma u krevetu,

if someone bumps you in bed, or there's a sound, or whatever happens --

čuje se neki zvuk, bilo šta se desi -

you don't just pick up where you left off.

ne možete samo nastaviti tamo gde ste stali.

If you're interrupted and woken up,

Ako vas nešto prekine i probudi,

you have to start again.

morate početi od početka.

So you have to go back a few phases and start again.

Morate da se vratite nekoliko faza i počnete ponovo.

And what ends up happening -- you might have days like this

I na kraju - nekada imate dane

kada se probudite u osam ujutru ili sedam

where you wake up at eight or seven in the morning, or whenever you get up,

ili kad već ustajete,

and you're like, "I didn't sleep very well.

i pomislite, čoveče, nisam dobro spavao.

I did the sleep thing -- I went to bed, I laid down,

Radio sam šta treba - otišao u krevet, legao -

but I didn't really sleep."

ali nisam zaista spavao.

People say you go "to" sleep,

Ljudi kažu "utonuti u san",

but you don't go to sleep, you go towards sleep; it takes a while.

ali vi ne tonete u san, nego ka snu.

To traje; morate proći kroz sve te faze.

You've got to go through phases and stuff,

and if you're interrupted, you don't sleep well.

I ako ste prekinuti, nećete dobro spavati.

So does anyone here expect someone to sleep well

I da li iko očekuje da će dobro da spava

ako ga cele noći prekidaju?

if they're interrupted all night?

I don't think anyone would say yes.

Mislim da niko neće reći "da".

Why do we expect people to work well

Zašto očekujemo da ljudi dobro rade,

if they're being interrupted all day at the office?

ako ih ceo dan prekidaju u kancelariji?

Kako uopšte možemo očekivati od ljudi da rade svoj posao,

How can we possibly expect people to do their job

if they go to the office and are interrupted?

ako idu tamo da ih neko prekida?

That doesn't really seem like it makes a lot of sense, to me.

Po mom mišljenju, to uopšte nema mnogo smisla.

So what are the interruptions that happen at the office but not at other places?

Kakva se to prekidanja dešavaju u kancelariji,

ali ne i na drugim mestima?

Because in other places, you can have interruptions like the TV,

Jer, na drugim mestima imate prekide,

na primer, može to biti TV

or you could go for a walk, or there's a fridge downstairs,

ili možete izaći u šetnju,

ili do frižidera dole

or you've got your own couch, or whatever you want to do.

ili imate kauč ili šta god želite da radite.

If you talk to certain managers, they'll tell you

I ako razgovarate s nekim rukovodiocima,

reći će vam da ne žele da njihovi zaposleni rade kod kuće

that they don't want their employees to work at home

because of these distractions.

zbog svih tih ometanja.

They'll sometimes also say,

Takođe će reći -

ponekad će takođe reći,

"If I can't see the person, how do I know they're working?"

"Pa, ako ne vidim osobu, kako da znam da radi?",

which is ridiculous, but that's one of the excuses that managers give.

što je naravno smešno, ali to je jedan od njihovih izgovora.

And I'm one of these managers. I understand. I know how this goes.

I ja sam jedan od tih rukovodioca.

Razumem; znam kako to ide.

We all have to improve on this sort of thing.

Svi bi trebalo da u ovome napredujemo.

Ali često oni navode ta ometanja.

But oftentimes they'll cite distractions:

"Ne mogu da dozvolim nekome da radi kod kuće.

"I can't let someone work at home.

They'll watch TV, or do this other thing."

Gledaće TV. Radiće neke druge stvari."

It turns out those aren't the things that are distracting,

Ispostavlja se da to nisu zaista stvari koje ometaju.

Because those are voluntary distractions.

Jer one su dobrovoljna ometanja.

You decide when you want to be distracted by the TV,

Vi odlučujete kada će da vas ometa TV.

when you want to turn something on,

Vi odlučujete kada ćete nešto da uključite.

or when you want to go downstairs or go for a walk.

Vi odlučujete kada ćete sići ili otići u šetnju.

At the office,

U kancelariji, većina prekida i ometanja

most of the interruptions and distractions

koje zaista sprečavaju ljude da rade posao

that really cause people not to get work done are involuntary.

su protiv njihove volje.

So let's go through a couple of those.

Razmotrimo par tih.

Now, managers and bosses will often have you think

Sada, rukovodioci i šefovi

će vam često reći da su pravi ometači posla

that the real distractions at work

are things like Facebook and Twitter

stvari poput Fejsbuka i Tvitera

and YouTube and other websites,

i Jutjuba i drugih sajtova.

and in fact, they'll go so far as to actually ban these sites at work.

Ustvari, otići će toliko daleko

da će ih zabraniti na poslu.

Some of you may work at places where you can't get to certain sites.

Neki od vas možda rade na mestima gde nemaju pristup tim sajtovima.

Mislim, je l' ovo Kina? Šta se, bre, ovde dešava?

I mean, is this China? What the hell is going on here?

You can't go to a website at work, and that's the problem?

Na poslu ne možete da posetite neki sajt,

i to je problem, zato ljudi ne završavaju posao,

That's why people aren't getting work done,

zato što idu na Fejsbuk i na Tviter?

because they're on Facebook and Twitter?

To je smešno. To je potpuno suludo.

That's kind of ridiculous. It's a total decoy.

Today's Facebook and Twitter and YouTube,

Današnji Fejsbuk, Tviter i Jutjub

these things are just modern-day smoke breaks.

su samo moderne pušačke pauze.

No one cared about letting people take a smoke break for 15 minutes 10 years ago,

Nikome nisu smetale pušačke pauze od 15min

pre deset godina,

so why does anyone care if someone goes to Facebook

pa zašto onda nekome smeta što neko tu i tamo ode na Fejsbuk,

or Twitter or YouTube here and there?

ili na Tviter ili Jutjub?

To nisu pravi problemi u kancelariji.

Those aren't the real problems in the office.

The real problems are what I like to call the M&Ms,

Pravi problemi su ono što ja volim da zovem M&S (M&M's)

the Managers and the Meetings.

menadžeri i sastanci.

Those are the real problems in the modern office today.

To su pravi problemi modernih kancelarija današnjeg doba.

Zato se stvari na poslu ne urade,

And this is why things don't get done at work,

it's because of the M&Ms.

zbog M&S.

Now what's interesting is,

Ono što je zanimljivo,

if you listen to all the places that people talk about doing work,

ako slušate o svim mestima na kojima ljudi rade -

like at home, in the car, on a plane, late at night, or early in the morning,

kod kuće, u kolima, u avionu,

kasno uveče, rano ujutru -

you don't find managers and meetings.

tu ne vidite menadžere i sastanke;

You find a lot of other distractions, but not managers and meetings.

imate mnogo drugih ometača, ali nema menadžera i sastanaka.

Njih ne nalazite drugde,

So these are the things that you don't find elsewhere,

ali ih nalazite u kancelariji.

but you do find at the office.

And managers are basically people whose job it is to interrupt people.

Menadžeri su u osnovi ljudi

čiji je posao da prekidaju ljude.

That's pretty much what managers are for. They're for interrupting people.

Oni tome služe, da prekidaju ljude.

They don't really do the work, so they make sure everyone else is doing work,

Oni zapravo ne rade,

pa moraju da budu sigurni da svi ostali rade, a to je prekidanje.

which is an interruption.

U svetu sada imamo mnogo menadžera

We have lots of managers in the world now, and a lot of people in the world,

i mnogo ljudi

and a lot of interruptions by these managers.

i mnogo prekidanja, zbog tih menadžera.

They have to check in: "Hey, how's it going?

Moraju da provere: "Hej, kako ide? Pokaži mi šta ima", i tome slično.

Show me what's up." This sort of thing.

They keep interrupting you at the wrong time,

I uporno vas prekidaju u pogrešno vreme,

dok stvarno pokušavate da uradite nešto za šta ste plaćeni,

while you're actually trying to do something they're paying you to do,

oni vas prekidaju.

they tend to interrupt you.

That's kind of bad.

To je prilično loše.

But what's even worse is the thing that managers do most of all,

Ali još gora stvar koju menadžeri najviše rade,

which is call meetings.

je sazivanje sastanaka.

And meetings are just toxic,

Sastanci su opasne,

terrible, poisonous things

užasne, otrovne stvari

during the day at work.

tokom radnog dana.

(Laughter)

Svi znamo da je ovo istinito.

We all know this to be true,

and you would never see a spontaneous meeting called by employees.

Nikada nećete videti da zaposleni zakazuju spontani sastanak;

It doesn't work that way.

ne funkcioniše tako.

The manager calls the meeting

Menadžeri sazivaju sastanke,

so the employees can all come together,

da bi se zaposleni okupili,

and it's an incredibly disruptive thing to do to people --

a to je stvar koja veoma ometa ljude -

da kažete, "Hej, vidi,

to say, "Hey look,

we're going to bring 10 people together right now and have a meeting.

sada ćemo okupiti deset ljudi na sastanku.

I don't care what you're doing,

Ne zanima me šta radiš.

you've got to stop doing it, so you can have this meeting."

Moraš da prekineš to što radiš, da bismo imali sastanak."

I mean, what are the chances that all 10 people are ready to stop?

Mislim, kakve su šanse da je svih 10 ljudi spremno da prekine?

What if they're thinking about something important, or doing important work?

Šta ako razmišljaju o nečemu važnom?

Šta ako rade važan posao?

All of a sudden you tell them they have to stop doing that to do something else.

Odjednom im govorite da prekinu da rade to,

da bi radili nešto drugo.

So they go into a meeting room, they get together,

I onda odu u sobu za sastanke, svi zajedno,

and they talk about stuff that doesn't really matter, usually.

i pričaju o stvarima koje obično nisu važne.

Because meetings aren't work.

Jer sastanci nisu posao.

Meetings are places to go to talk about things

To su mesta na koja idete da pričate o stvarima koje treba da radite kasnije.

you're supposed to be doing later.

Ali sastanci se i množe.

But meetings also procreate.

Tako jedan sastanak vodi do drugog,

So one meeting tends to lead to another meeting,

koji vodi do narednog.

which leads to another meeting.

There's often too many people in the meetings,

Često na sastancima ima previše ljudi

i veoma, veoma su skupi za firmu.

and they're very, very expensive to the organization.

Companies often think of a one-hour meeting as a one-hour meeting,

Kompanije često o jednočasnovnom sastanku razmišljaju kao o jednočasovnom,

ali to nije istina, osim ako prisustvuje samo jedna osoba.

but that's not true, unless there's only one person.

If there are 10 people, it's a 10-hour meeting, not a one-hour meeting.

Ako je na sastanku 10 ljudi, to je sastanak od 10h, ne 1h.

Deset sati produktivnosti oduzeto od ostatka firme

It's 10 hours of productivity taken from the rest of the organization

da bi se imao taj jednočasovni sastanak,

to have this one-hour meeting, which probably should have been handled

koji je verovatno trebalo da obave dve, tri osobe,

by two or three people talking for a few minutes.

razgovarajući nekoliko minuta.

But instead, there's a long scheduled meeting,

Ali umesto toga imamo dug zakazan sastanak,

because meetings are scheduled the way software works,

jer se oni zakazuju na način na koji programi rade,

which is in increments of 15 minutes, or 30 minutes, or an hour.

a to je u delovima od 15 ili 30 minuta ili sat.

You don't schedule an eight-hour meeting with Outlook; you can't.

Nećete preko "Outlook"-a zakazati sastanak od 8h.

Ne možete. Ni ne znam da li možete.

You can go 15 minutes or 30 minutes or 45 minutes or an hour.

Možete imati 15, 30, 45 minuta ili sat.

And so we tend to fill these times up

Tako imamo tendenciju da popunimo to vreme,

when things should go really quickly.

kad bi stvari trebalo da se odvijaju brzo.

So meetings and managers are two major problems in businesses today,

Dakle, sastanci i menadžeri su dva glavna problema današnjeg posla,

naročito u kancelarijama.

especially at offices.

These things don't exist outside of the office.

Te stvari ne postoje van kancelarija.

So I have some suggestions to remedy the situation.

Imam neke predloge

za popravljanje ove situacije.

What can managers do --

Šta mogu menadžeri -

enlightened managers, hopefully --

prosvetljeni menadžeri, nadam se -

what can they do to make the office a better place for people to work,

da urade kako bi kancelarije bile bolja mesta za rad,

so it's not the last resort, but it's the first resort,

prva mesta, a ne poslednja na kojima ljude rade?

so that people start to say,

Da ljudi počnu da govore,

"When I really want to get stuff done, I go to the office."

"Kada zaista želim da radim, idem u kancelariju."

Because the offices are well-equipped;

Jer kancelarije su dobro opremljene,

everything is there for them to do the work.

imaju sve što je potrebno,

But they don't want to go there right now, so how do we change that?

ali ljudi trenutno ne žele da idu tamo, kako to da promenimo?

Imam tri predloga koja ću podeliti s vama.

I have three suggestions to share with you.

Imam oko tri minuta, savršeno će se uklopiti.

I have about three minutes, so that'll fit perfectly.

Svi smo čuli za Neformalni petak.

We've all heard of the Casual Friday thing.

I don't know if people still do that.

Ne znam da li ljudi još uvek to rade.

But how about "No-talk Thursdays?"

Šta mislite o Tihom četvrtku?

(Laughter)

Kako bi bilo -

Pick one Thursday once a month,

izaberite jedan četvrtak samo jednom mesečno

and cut it in half, just the afternoon -- I'll make it easy for you.

podelite ga na pola i uzmite popodne - olakšaću vam.

So just the afternoon, one Thursday.

Dakle, samo popodne, jedan četvrtak.

First Thursday of the month, just the afternoon,

Prvi četvrtak u mesecu - samo popodne -

nobody in the office can talk to each other.

niko u kancelariji ne sme da razgovara ni sa kim.

Samo tišina, to je to.

Just silence, that's it.

And what you'll find

Otkrićete da se

is that a tremendous amount of work gets done

neverovatna količina posla zapravo uradi

when no one talks to each other.

kada niko ni sa kim ne razgovara.

This is when people actually get stuff done,

Tada ljudi stvarno nešto urade,

is when no one's bothering them or interrupting them.

kada ih niko ne gnjavi, niko ne prekida.

Giving someone four hours of uninterrupted time

Dati nekome četiri sata neprekinutog vremena

is the best gift you can give anybody at work.

je najbolji poklon koji možete dati nekome na poslu.

Bolji od računara.

It's better than a computer,

better than a new monitor, better than new software,

Bolji od novog monitora. Bolji od novih programa,

or whatever people typically use.

ili čega god što ljudi koriste.

Giving them four hours of quiet time at the office

Poklanjanje četiri sata tišine u kancelariji

is going to be incredibly valuable.

biće neverovatno vredno.

If you try that, I think you'll agree, and hopefully you can do it more often.

Ako pokušate, otkrićete da se slažete.

I nadam se da ćete možda i češće to raditi.

So maybe it's every other week,

Možda svake druge nedelje,

or every week, once a week,

ili svake nedelje, jednom nedeljno,

afternoons no one can talk to each other.

svako popodne niko ne razgovara.

That's something that you'll find will really, really work.

Videćete da to zaista, zaista funkcioniše.

Another thing you can try,

Još jedna stvar koju možete probati

is switching from active communication and collaboration,

je prelazak sa aktivne komunikacije i saradnje,

which is like face-to-face stuff -- tapping people on the shoulder,

koja se odvija licem u lice,

tapkanjem ljudi po ramenu, javljanjem, putem sastanaka,

saying hi to them, having meetings,

and replace that with more passive models of communication,

na pasivnije načine komunikacije,

korišćenjem imejla ili instant poruka

using things like email and instant messaging,

or collaboration products, things like that.

računarskih programa za saradnju ili nekog sličnog programa.

Now some people might say email is really distracting,

Neki ljudi će možda reći da je imejl vrlo ometajući

I.M. is really distracting, and these other things are really distracting,

i da su instant poruke ometajuće

kao i sve te ostale stvari,

but they're distracting at a time of your own choice and your own choosing.

ali one ometaju u vreme koje mi biramo.

Možete isključiti imejl, ne možete isključiti šefa.

You can quit the email app; you can't quit your boss.

You can quit I.M.;

Možete isključiti poruke,

you can't hide your manager.

ne možete sakriti svog menadžera.

You can put these things away,

Te stvari možete skloniti

and then you can be interrupted on your own schedule, at your own time,

i biti prekidani u svoje vreme, po svom rasporedu,

when you're available, when you're ready to go again.

kada ste dostupni, kada ste spremni.

Jer se posao, kao i san, odigrava u fazama.

Because work, like sleep, happens in phases.

So you'll be going up, doing some work,

Tako da ćete biti budniji i raditi posao,

and then you'll come down from that work,

a onda ćete se umoriti od toga posla

and then maybe it's time to check that email or I.M.

i to je možda vreme da se proveri imejl ili poruke.

There are very, very few things that are that urgent,

Postoji veoma malo stvari koje su toliko hitne

that need to happen, that need to be answered right this second.

da na njih mora da se odgovori ovog trenutka.

So if you're a manager,

Dakle, ako ste menadžer,

start encouraging people to use more things like I.M. and email

podstičite ljude da više koriste instant poruke i imejl

and other things that someone can put away

i druge stvari koje mogu da se odlože

and then get back to you on their own schedule.

i da im se vrati u svom rasporedu.

And the last suggestion I have is that,

I poslednji predlog koji imam

je da, ako vam sledi sastanak,

if you do have a meeting coming up,

if you have the power, just cancel it.

ako imate moć,

otkažite ga, samo otkažite taj sledeći sastanak.

Just cancel that next meeting.

(Laughter)

Today's Friday, usually people have meetings on Monday.

Danas je petak - dakle, ljudi obično imaju sastanke ponedeljkom.

Just don't have it.

Nemojte ga održati.

I don't mean move it;

Ne mislim da ga pomerite,

I mean just erase it from memory, it's gone.

mislim da ga izbrišete iz pamćenja, nema ga.

And you'll find out that everything will be just fine.

Videćete da će sve biti u redu.

All these discussions and decisions you thought you had to make

Sve te diskusije i odluke koje ste mislili da morate da donesete

at this one time at 9 a.m. on Monday,

u tom trenutku u 9 ujutru u ponedeljak,

just forget about them, and things will be fine.

samo zaboravite na njih i sve će biti u redu.

People will have a more open morning, they can actually think.

Ljudi imaju slobodnije jutro, mogu da razmišljaju,

i videćete da sve to što ste milsili da morate da uradite,

You'll find out all these things you thought you had to do,

zapravo ne morate.

you don't actually have to do.

Dakle to su ta tri predloga o kojima sam želeo da razmislite.

So those are just three quick suggestions I wanted to give you guys to think about.

Nadam se da su neke od ovih ideja

I hope that some of these ideas were at least provocative enough

barem dovoljno provokativne

for managers and bosses and business owners

da menadžeri i šefovi i vlasnici

and organizers and people who are in charge of other people,

i organizatori i svi koji su zaduženi za druge ljude

to think about laying off a little bit,

o njima razmisle, opuste se i daju ljudima

and giving people more time to get work done.

više vremena kako bi nešto i uradili.

I think it'll all pay off in the end.

Mislim da će se na kraju isplatiti.

So, thanks for listening.

Hvala na pažnji.

(Applause)

(Aplauz)