Why work doesn't happen at work | Jason Fried

1,107,476 views ・ 2010-11-24

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Translator: Rok Preseren Reviewer: Tilen Pigac - EFZG
Torej, govoril bom o delu,
00:16
So I'm going to talk about work;
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00:17
specifically, why people can't seem to get work done at work,
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natančneje, zakaj ljudje ne morejo
delati na delovnem mestu,
00:21
which is a problem we all kind of have.
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kar je težava, ki jo imamo vsi.
00:24
But let's sort of start at the beginning.
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Naj začnem na začetku.
00:26
So, we have companies and non-profits and charities
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Pomislimo na podjetja, dobrodelne organizacije,
00:29
and all these groups that have employees or volunteers of some sort.
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nevladne organizacije, vse organizacije,
ki imajo zaposlene
ali prostovoljce.
00:35
And they expect these people who work for them
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Organizacije pričakujejo, da bodo zaposleni
odlično opravili delo --
00:39
to do great work --
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00:40
I would hope, at least.
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upam, da to pričakujejo.
00:42
At least good work, hopefully, at least it's good work --
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Vsaj dobro opravili, upam, da vsaj to --
00:44
hopefully great work.
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če se da, pa opravili odlično delo.
00:46
And so what they typically do is they decide
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Organizacije se ponavadi odločijo,
00:48
that all these people need to come together in one place to do that work.
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da naj bodo zaposleni zbrani na enem mestu,
medtem ko delajo.
00:52
So a company, or a charity, or an organization of any kind,
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Podjetje, dobrodelna ustanova ali druga organizacija
00:55
unless you're working in Africa, if you're really lucky to do that --
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torej pričakuje -- razen če ne delate v Afriki,
če imate to srečo seveda --
00:59
most people have to go to an office every day.
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da bodo ljudje vsak dan prišli v pisarno.
01:01
And so these companies,
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In zato podjetja
01:03
they build offices.
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gradijo pisarniške prostore.
01:05
They go out and they buy a building, or they rent a building,
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Podjetje zgradi ali najame poslovno stavbo,
01:08
or they lease some space,
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ali pa poslovni prostor
01:10
and they fill this space with stuff.
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in ga opremi.
01:13
They fill it with tables, or desks,
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Opremijo ga s pisalnimi mizami, stoli,
01:16
chairs, computer equipment,
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računalniki,
programsko opremo,
01:19
software, Internet access,
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dostopom do interneta,
01:22
maybe a fridge, maybe a few other things,
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morda hladilnikom, morda še s čim,
01:25
and they expect their employees, or their volunteers,
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in pričakujejo da bodo zaposleni, ali prostovoljci,
vsak dan prišli in opravili odlično delo.
01:28
to come to that location every day to do great work.
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01:30
It seems like it's perfectly reasonable to ask that.
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Zdi se, da je taka zahteva razumna.
01:33
However, if you actually talk to people
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Toda, ko povprašate ljudi,
in ko se zamislite
01:36
and even question yourself, and you ask yourself,
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in se vprašate, kje želite delati,
01:38
where do you really want to go when you really need to get something done?
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da resnično naredite zastavljeno,
01:42
You'll find out that people don't say what businesses think they would say.
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tedaj spoznate, da se ljudje
ne strinjajo s podjetji.
01:46
If you ask people the question:
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Kadar vprašate ljudi, kje želijo delati,
01:47
Where do you need to go when you need to get something done?
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da bo delo narejeno,
01:50
Typically, you get three different kinds of answers.
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dobite tri tipične odgovore.
01:52
One is kind of a place or a location or a room.
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Prvi omenja prostor, ali lokacijo ali sobo.
01:55
Another one is a moving object,
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Drugi omenja transportno sredstvo.
01:57
and a third is a time.
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In tretji omenja čas dneva.
01:59
So here are some examples.
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Na primer.
02:01
I've been asking people this question for about 10 years:
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Ko sprašujem ljudi, in taka vprašanja postavljam že deset let,
02:04
"Where do you go when you really need to get something done?"
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jih vprašam: "Kam greste, kadar želite resnično nekaj narediti?"
In slišim odgovore kot veranda, terasa,
02:07
I'll hear things like, the porch, the deck, the kitchen.
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kuhinja.
02:11
I'll hear things like an extra room in the house,
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Slišim odgovore kot prazna soba v hiši,
klet,
02:14
the basement,
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02:15
the coffee shop, the library.
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kavarna, knjižnica.
02:18
And then you'll hear things like the train,
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In potem slišim odgovore kot vlak,
02:21
a plane, a car -- so, the commute.
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letalo, avto -- prevozna sredstva torej.
02:24
And then you'll hear people say,
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In nato slišim:
02:26
"Well, it doesn't really matter where I am,
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"Hja, niti ni pomembno kje sem,
02:28
as long as it's early in the morning or late at night or on the weekends."
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le da je to zgodaj zjutraj ali pozno zvečer ali med vikendi".
Skoraj nikdar pa ne slišim pisarna.
02:32
You almost never hear someone say, "The office."
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Pa vendar podjetja zapravljajo denar za pisarne
02:35
But businesses are spending all this money on this place called the office,
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in silijo ljudi, da v njih preživljajo delovnik,
02:38
and they're making people go to it all the time,
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čeprav ljudje v pisarnah sploh ne delajo.
02:40
yet people don't do work in the office.
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Čemu smo priča?
02:43
What is that about?
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02:44
(Laughter)
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Zakaj je tako?
02:45
Why is that? Why is that happening?
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Zakaj se to dogaja?
02:49
And what you find out is,
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Ko pobrskate globlje ugotovite,
02:50
if you dig a little bit deeper, you find out that people --
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da ljudje --
tole se zgodi:
02:54
this is what happens:
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02:55
People go to work,
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ljudje gredo na delo,
02:57
and they're basically trading in their work day
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v resnici pa zamenjajo delovnik za
02:59
for a series of "work moments" -- that's what happens at the office.
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niz delovnih trenutkov.
To se zgodi v pisarni.
03:03
You don't have a work day anymore. You have work moments.
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Delovnik ne obstaja več, so samo še delovni trenutki.
Kot da s prihodom v pisarno stopiš v mesoreznico
03:06
It's like the front door of the office is like a Cuisinart,
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03:08
and you walk in and your day is shredded to bits,
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in tvoj delovni dan je sesekljan v koščke,
15 minut tukaj, 30 minut tam,
03:11
because you have 15 minutes here, 30 minutes there,
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03:13
and something else happens, you're pulled off your work,
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in se zgodi nekaj novega in te odtegne delu,
in moraš zopet postoriti nekaj drugega, pa imaš 20 minut za delo, in potem kosilo.
03:16
then you have 20 minutes, then it's lunch, then you have something else to do ...
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Potem je potrebno postoriti to in ono,
03:20
Then you've got 15 minutes, and someone pulls you aside and asks you a question,
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zopet dobiš 15 minut za delo in zopet te nekdo zmoti z vprašanjem.
In predno se zaveš je ura pet, popoldan,
03:24
and before you know it, it's 5 p.m.,
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03:26
and you look back on the day,
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pogled nazaj pa ti pokaže,
03:28
and you realize that you didn't get anything done.
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da nisi naredil ničesar.
Vsi smo že doživeli to.
03:31
We've all been through this.
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03:32
We probably went through it yesterday or the day before, or the day before that.
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Možno, da smo to doživeli včeraj,
ali predvčerajšnjim, ali dan predtem.
03:36
You look back on your day,
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Ozreš se nazaj na dan in ugotoviš, da nisi nič naredil.
03:37
and you're like, "I got nothing done today.
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03:39
I was at work. I sat at my desk. I used my expensive computer.
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Bil sem v službi.
Lepo za pisalno mizo in za dragim računalnikom.
03:44
I used the software they told me to use.
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Delal sem s programsko opremo, ki so mi jo dali.
03:46
I went to these meetings I was asked to go to.
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Bil sem na sestankih, na katere sem bil vabljen.
03:49
I did these conference calls. I did all this stuff.
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Imel sem konferenčne klice. Vse to sem delal.
03:51
But I didn't actually do anything.
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V resnici pa nisem prav ničesar naredil.
03:54
I just did tasks.
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Samo delal sem.
03:55
I didn't actually get meaningful work done."
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Vendar pa nisem delal smiselnih opravil.
03:58
And what you find is that, especially with creative people --
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In tako ugotovitie, pravposebej pri kreativnih ljudeh,
04:01
designers, programmers, writers, engineers, thinkers --
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dizajnerjih, programerjih,
pisateljih, inžinerjih,
mislecih,
04:07
that people really need long stretches of uninterrupted time
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da ljudje resnično potrebujemo
daljša, neprekinjena obdobja, da nekaj naredimo.
04:11
to get something done.
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04:12
You cannot ask somebody to be creative in 15 minutes
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Ne morete zahtevati, da so ljudje ustvarjalni v 15 minutah
04:15
and really think about a problem.
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in se resnično poglobijo v problem.
04:17
You might have a quick idea,
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Ideje lahko hitro dobimo, toda da celostno
04:19
but to be in deep thought about a problem and really consider a problem carefully,
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in celovito in skrbno pretehtamo problem
04:22
you need long stretches of uninterrupted time.
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potrebujemo daljša neprekinjena obdobja.
04:25
And even though the work day is typically eight hours,
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Čeprav običajen delovni dan traja osem ur,
04:28
how many people here have ever had eight hours to themselves at the office?
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je vprašanje koliko ljudi sploh ima teh osem ur mir za delo?
Jih imate sedem?
04:32
How about seven hours?
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04:33
Six? Five? Four?
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Šest? Pet? Štiri?
04:36
When's the last time you had three hours to yourself at the office?
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Kdaj ste v pisarni nazadnje imeli tri ure miru za delo?
04:39
Two hours? One, maybe?
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Dve uri? Eno morda?
04:41
Very, very few people actually have
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Izjemno malo ljudi ima v pisarni
04:43
long stretches of uninterrupted time at an office.
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daljša neprekinjena obdobja za delo.
04:46
And this is why people choose to do work at home,
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In zato ljudje raje delajo doma,
04:49
or they might go to the office,
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ali pa gredo v pisarno,
04:51
but they might go to the office really early in the day,
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vendar zgodaj zjutraj
ali pozno zvečer ko ni nikogar,
04:54
or late at night when no one's around,
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04:55
or they stick around after everyone's left,
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ali pa ostanejo, ko ni nikogar več, ali pridejo ob vikendih,
04:58
or go in on the weekends,
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ali pa delajo na letalu,
04:59
or they get work done on the plane, in the car or in the train,
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ali pa v avtomobilu ali na vlaku,
05:02
because there are no distractions.
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ker jih tam nihče ne moti.
05:04
Now there are different kinds of distractions,
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Obstaja več vrst motenj,
05:06
but not the really bad distractions, which I'll talk about in a minute.
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tudi izjemno hude,
ki jih bom v kratkem opisal.
05:10
And this whole phenomenon of having short bursts of time to get things done
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Celoten pojav kratkih obdobij
v katerih lahko delamo
05:14
reminds me of another thing that doesn't work when you're interrupted,
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me spominja na drugo dejavnost,
ki ne deluje, če vas motijo.
05:18
and that is sleep.
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To je spanje.
05:20
I think that sleep and work are very closely related --
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Menim, da sta spanje in delo tesno povezana.
Ne samo tako, da ne morete delati kadar spite
05:23
not because you can work while you're sleeping and sleep while you're working.
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in ne morete spati kadar delate.
05:26
That's not really what I mean.
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Nisem mislil tega.
05:28
I'm talking specifically about the fact that sleep and work are phase-based,
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Govorim o dejstvu,
da sta spanje in delo
fazni dejavnosti,
05:34
or stage-based, events.
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dejavnosti s stopnjami.
05:36
Sleep is about sleep phases, or stages -- some people call them different things.
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Spanje ima tako več faz,
ljudje jih poimenujejo različno.
05:42
There are five of them, and in order to get to the really deep ones,
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Teh faz je pet
in v globoke faze, v pravo spanje, vstopimo
05:46
the meaningful ones, you have to go through the early ones.
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preko manj globokih.
05:49
If you're interrupted while you're going through the early ones --
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Toda kar vas zmotijo v neki fazi,
če se nekdo zaleti v posteljo,
05:52
if someone bumps you in bed, or there's a sound, or whatever happens --
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ali vas zdrami zvok, ali kaj drugega,
05:56
you don't just pick up where you left off.
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potem ne morete preprosto nadeljevati s spanjem.
05:58
If you're interrupted and woken up,
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Prebudili ste se
06:00
you have to start again.
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in začeti morate znova.
06:02
So you have to go back a few phases and start again.
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In tako zopet začnete od začetka.
06:05
And what ends up happening -- you might have days like this
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Posledice tega so -- recimo, da se zbudite
ob osmih zjutraj, ali ob sedmih, ali kadarkoli
06:08
where you wake up at eight or seven in the morning, or whenever you get up,
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pač vstajate -- in ko vstanete
06:11
and you're like, "I didn't sleep very well.
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ugotovite kako ste slabo spali.
06:13
I did the sleep thing -- I went to bed, I laid down,
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To sem izkusil -- šel sem spat, se ulegel --
06:16
but I didn't really sleep."
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pa nisem spal.
06:18
People say you go "to" sleep,
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Pravimo, da gremo spat
06:21
but you don't go to sleep, you go towards sleep; it takes a while.
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pa v resnici ne gremo, pač pa gremo proti spanju.
Traja nekaj časa; človek mora preiti več faz spanja.
06:24
You've got to go through phases and stuff,
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06:26
and if you're interrupted, you don't sleep well.
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In kadar te prekinejo, ne spiš dobro.
06:28
So does anyone here expect someone to sleep well
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Kako lahko torej pričakujemo -- si kdo domišlja,
da bo dobro spal, kadar ga motijo celo noč?
06:31
if they're interrupted all night?
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06:32
I don't think anyone would say yes.
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Mislim, da ne bo nihče pritrdil temu.
06:34
Why do we expect people to work well
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Kako lahko torej pričakujemo, da bodo ljudje dobro delali,
06:36
if they're being interrupted all day at the office?
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če pa jih cel dan motimo?
Kako lahko sploh pričakujemo, da bodo ljudje opravili svoj posel,
06:39
How can we possibly expect people to do their job
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06:41
if they go to the office and are interrupted?
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če pa jih v pisarni kar naprej motimo?
06:43
That doesn't really seem like it makes a lot of sense, to me.
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To vse skupaj nima smisla.
06:46
So what are the interruptions that happen at the office but not at other places?
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Kaj so potemtakem motnje, ki se dogajajo
v pisarni drugje pa ne?
06:50
Because in other places, you can have interruptions like the TV,
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Motnje so prisotne povsod,
npr. gledamo televizijo,
06:54
or you could go for a walk, or there's a fridge downstairs,
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ali sprehod,
ali pa do hladilnika,
06:58
or you've got your own couch, or whatever you want to do.
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ali na divan, ali kaj drugega.
07:01
If you talk to certain managers, they'll tell you
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Če vprašate menedžerje
bodo rekli, da ne želijo, da ljudje delajo od doma
07:04
that they don't want their employees to work at home
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07:06
because of these distractions.
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zaradi teh motenj.
07:08
They'll sometimes also say,
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Dodali bodo še,
no, včasih bodo rekli:
07:11
"If I can't see the person, how do I know they're working?"
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"Če ne vidim človeka, kako vem da dela?"
07:14
which is ridiculous, but that's one of the excuses that managers give.
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Kar je smešno, toda to so menedžerski izgovori.
07:17
And I'm one of these managers. I understand. I know how this goes.
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In sam sem izmed teh menedžerjev.
Vem kako to gre.
07:21
We all have to improve on this sort of thing.
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Na tem področju se moramo izboljšati.
Toda pogosto bodo omenili motnje.
07:24
But oftentimes they'll cite distractions:
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"Ne smem dovoliti, da ljudje delajo od doma".
07:26
"I can't let someone work at home.
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07:27
They'll watch TV, or do this other thing."
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"Gledali bodo TV. Počeli bodo druge stvari".
07:29
It turns out those aren't the things that are distracting,
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Izkaže se, da te motnje niso resnično moteče.
07:32
Because those are voluntary distractions.
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So namreč prostovoljne.
07:34
You decide when you want to be distracted by the TV,
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Človek se odloči, kdaj se bo zamotil s televizijo.
07:36
when you want to turn something on,
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Odločiš se, kdaj boš nekaj vklopil.
07:38
or when you want to go downstairs or go for a walk.
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Odločiš še, kdaj boš šel v kuhinjo ali na sprehod.
07:41
At the office,
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V pisarni pa je večina motenj in prekinitev,
07:42
most of the interruptions and distractions
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ki onemogočajo delo,
07:44
that really cause people not to get work done are involuntary.
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neprostovoljnih.
07:47
So let's go through a couple of those.
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Oglejmo si nekaj teh motenj.
07:50
Now, managers and bosses will often have you think
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Menedžerji in šefi
vas bodo prepričevali, da so resnične delovne motnje
07:53
that the real distractions at work
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07:55
are things like Facebook and Twitter
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stvari kot sta Facebook ali Twitter,
07:58
and YouTube and other websites,
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ali YouTube ali druge spletne strani.
08:01
and in fact, they'll go so far as to actually ban these sites at work.
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Dejansko bodo ukrepali drastično tako,
da bodo zaprli dostop do teh spletnih strani.
08:05
Some of you may work at places where you can't get to certain sites.
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Nekateri delate v podjetjih, kjer ne morete dostopati do teh spletnih strani.
Smo morda na Kitajskem? Kaj se dogaja?
08:09
I mean, is this China? What the hell is going on here?
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08:11
You can't go to a website at work, and that's the problem?
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V pisarni ne moreš dostopati do spletne strani,
ker je ta vzrok, da ljudje ne opravijo dela,
08:14
That's why people aren't getting work done,
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ker obiskujejo Facebook in Twitter?
08:16
because they're on Facebook and Twitter?
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To je smešno. To je prevara.
08:18
That's kind of ridiculous. It's a total decoy.
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08:21
Today's Facebook and Twitter and YouTube,
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Facebook, Twitter in YouTube
08:24
these things are just modern-day smoke breaks.
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so samo moderne čik-pavze.
08:27
No one cared about letting people take a smoke break for 15 minutes 10 years ago,
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Pred desetimi leti se nihče ni vzemirjal
zaradi 15 minutnega cigareta.
08:31
so why does anyone care if someone goes to Facebook
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Zakaj se torej vznemirjamo zaradi občasnega
08:33
or Twitter or YouTube here and there?
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obiskovanja Facebooka, Twitterja ali YouTuba?
To niso pravi problemi dela v pisarni.
08:36
Those aren't the real problems in the office.
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08:38
The real problems are what I like to call the M&Ms,
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Prave probleme imenujem
M&M,
08:42
the Managers and the Meetings.
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menedžerji in sestanki.
08:44
Those are the real problems in the modern office today.
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To so pravi problemi dela v pisarni.
In to so razlogi, zakaj v pisarni ne moremo delati,
08:48
And this is why things don't get done at work,
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08:50
it's because of the M&Ms.
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zaradi M&M.
08:52
Now what's interesting is,
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Zanimivo je, da na mestih
08:54
if you listen to all the places that people talk about doing work,
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kjer so ljudje produktivni,
08:57
like at home, in the car, on a plane, late at night, or early in the morning,
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npr. doma, v avtu, na letalu,
ali ponoči, ali zgodaj zjutraj,
09:01
you don't find managers and meetings.
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ni menedžerjev in sestankov.
09:03
You find a lot of other distractions, but not managers and meetings.
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Še vedno so prisotne motnje, ni pa menedžerjev in sestankov.
To sta torej motnji, ki ju drugje ni,
09:07
So these are the things that you don't find elsewhere,
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v pisarni pa sta.
09:10
but you do find at the office.
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09:12
And managers are basically people whose job it is to interrupt people.
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Bistvena naloga menedžerjev je,
da motijo ljudi.
09:16
That's pretty much what managers are for. They're for interrupting people.
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To je njihov smisel, da motijo ljudi.
09:19
They don't really do the work, so they make sure everyone else is doing work,
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V resnici ne delajo,
zato morajo poskrbeti, da delajo drugi, to pa je motnja.
09:23
which is an interruption.
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In danes je na svetu veliko menedžerjev.
09:25
We have lots of managers in the world now, and a lot of people in the world,
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In veliko ljudi.
09:28
and a lot of interruptions by these managers.
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In zato je na svetu veliko motenj.
09:30
They have to check in: "Hey, how's it going?
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Menedžerji preverjajo:"Zdravo, kako gre?"
09:32
Show me what's up." This sort of thing.
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"Pokaži mi, kaj počneš," in podobne fraze.
09:34
They keep interrupting you at the wrong time,
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Tako motijo ljudi, medtem ko ti poskušajo
narediti to za kar so plačani.
09:37
while you're actually trying to do something they're paying you to do,
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Menedžerji pa jih motijo.
09:40
they tend to interrupt you.
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09:41
That's kind of bad.
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To je slabo.
09:43
But what's even worse is the thing that managers do most of all,
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Še slabša je druga menedžerska razvada,
09:46
which is call meetings.
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to je sestankovanje.
09:47
And meetings are just toxic,
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Sestanki so strupeni,
09:50
terrible, poisonous things
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grozni, strupeni trenutki
09:53
during the day at work.
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v delovnem dnevu.
09:55
(Laughter)
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Vsi vemo, da to drži.
09:56
We all know this to be true,
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09:58
and you would never see a spontaneous meeting called by employees.
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Zaposleni nikdar ne skličejo sestanka.
To preprosto ne deluje.
10:01
It doesn't work that way.
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10:02
The manager calls the meeting
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Menedžerji sklicujejo sestanke,
10:04
so the employees can all come together,
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da se dobijo z zaposlenimi,
10:06
and it's an incredibly disruptive thing to do to people --
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kar je izredno moteče.
Oznanijo: "Imeli bomo sestanek
10:09
to say, "Hey look,
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10:10
we're going to bring 10 people together right now and have a meeting.
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desetih ljudi takoj zdaj".
10:13
I don't care what you're doing,
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"Ne zanima me, kaj počneš,
10:15
you've got to stop doing it, so you can have this meeting."
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prekini z delom in pridi na sestanek".
10:18
I mean, what are the chances that all 10 people are ready to stop?
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Kakšna je verjetnost, da vseh deset ljudi ravno končuje z delom?
10:21
What if they're thinking about something important, or doing important work?
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Kaj če razmišljajo o čem važnem?
Kaj če delajo kaj pomembenga?
10:25
All of a sudden you tell them they have to stop doing that to do something else.
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Toda nenadoma jih prekinemo zato,
da počno nekaj drugega.
10:29
So they go into a meeting room, they get together,
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Sestanejo se torej v konferenčni sobi
10:32
and they talk about stuff that doesn't really matter, usually.
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in premlevajo zadeve, ki jih ne zanimajo.
10:35
Because meetings aren't work.
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Ker sestanki niso delo.
10:37
Meetings are places to go to talk about things
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Sestanki so srečanja na katerih se pogovarjaš o prihodnjem delu.
10:39
you're supposed to be doing later.
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Toda sestanki se tudi množijo.
10:41
But meetings also procreate.
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1971
Začetnemu sestanku sledi drugi,
10:43
So one meeting tends to lead to another meeting,
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temu pa tretji.
10:45
which leads to another meeting.
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10:46
There's often too many people in the meetings,
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Pogosto je na sestankih preveč ljudi,
kar je zelo drago za podjetje.
10:49
and they're very, very expensive to the organization.
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2725
10:51
Companies often think of a one-hour meeting as a one-hour meeting,
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Čeprav menimo, da enourni sestanek vzame eno uro,
pa to ni res, razen kadar je na sestanku en sam človek.
10:55
but that's not true, unless there's only one person.
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10:57
If there are 10 people, it's a 10-hour meeting, not a one-hour meeting.
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3524
Če je tam deset ljudi, potem je to deseturni sestanek, ne enourni.
Deset ur dela je bilo odvzetega podjetju
11:01
It's 10 hours of productivity taken from the rest of the organization
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za enourni sestanek.
11:04
to have this one-hour meeting, which probably should have been handled
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Ki bi ga verjetno morala opraviti dva človeka
11:07
by two or three people talking for a few minutes.
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v nekaj minutah.
11:10
But instead, there's a long scheduled meeting,
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Toda namesto tega imamo dolge sestanke,
11:12
because meetings are scheduled the way software works,
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2571
ker so sestanki načrtovani kot določajo programska orodja.
11:15
which is in increments of 15 minutes, or 30 minutes, or an hour.
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3401
To pomeni v korakih po 15 minut, 30 minut ali eno uro.
11:18
You don't schedule an eight-hour meeting with Outlook; you can't.
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V Outlooku ne morete sklicati 8-minutnega sestanka.
Ne morete.
11:22
You can go 15 minutes or 30 minutes or 45 minutes or an hour.
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2974
Lahko naredite 15 minutni, 30, 45 minutni ali enourni sestanek.
11:25
And so we tend to fill these times up
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685508
1974
To nas nagiba, da zapolnimo celoten čas sestanka,
11:27
when things should go really quickly.
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čeprav bi se stvari lahko odvile zelo hitro.
11:29
So meetings and managers are two major problems in businesses today,
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Tako so sestanki in menedžerji glavni problem v poslovanju,
posebej glede dela v pisarnah.
11:33
especially at offices.
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1159
11:34
These things don't exist outside of the office.
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2646
Ti dve motnji ne obstajata izven pisarne.
11:37
So I have some suggestions to remedy the situation.
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4801
Zato predlagam nekaj zdravil
za trenutno stanje.
11:42
What can managers do --
256
702513
1723
Kaj lahko menedžerji storijo --
11:44
enlightened managers, hopefully --
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1976
razsvetljeni menedžerji --
11:46
what can they do to make the office a better place for people to work,
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3472
kar lahko storijo za izboljšanje delovnih pogojev,
11:49
so it's not the last resort, but it's the first resort,
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2845
da postane pisarna prva in ne zadnja izbira,
11:52
so that people start to say,
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da bi ljudje začeli govoriti
11:53
"When I really want to get stuff done, I go to the office."
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"Ko želim kaj narediti, grem v pisarno?"
11:56
Because the offices are well-equipped;
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1914
Ker pisarne so popolno opremljene,
11:58
everything is there for them to do the work.
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2134
vse imamo pri roki za delo,
12:00
But they don't want to go there right now, so how do we change that?
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pa vseeno ne gremo delat v pisarno. Kako bomo to spremenili?
Z vami bom podelil tri predloge.
12:04
I have three suggestions to share with you.
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Ostanejo mi še tri minute, ravno prav.
12:06
I have about three minutes, so that'll fit perfectly.
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Vsi smo že slišali za Sproščeni petek.
12:09
We've all heard of the Casual Friday thing.
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12:11
I don't know if people still do that.
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1849
Ne vem, če ljudje to še počno.
12:13
But how about "No-talk Thursdays?"
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Kaj pa "Ne govori četrtek"?
12:15
(Laughter)
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2032
Kaj pa --
12:17
Pick one Thursday once a month,
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2946
izberite en četrtek v mesecu,
12:20
and cut it in half, just the afternoon -- I'll make it easy for you.
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ga razdelite na pol in določite popoldan -- res vam bom poenostavil.
12:23
So just the afternoon, one Thursday.
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Torej eno popoldne, en četrtek.
12:25
First Thursday of the month, just the afternoon,
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2254
Prvi četrtek v mesecu, zgolj popoldan,
12:27
nobody in the office can talk to each other.
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se v pisarnah ne smemo pogovarjati.
Zgolj tišina, tako.
12:30
Just silence, that's it.
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12:31
And what you'll find
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Ugotovili boste,
12:33
is that a tremendous amount of work gets done
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2408
da naredite ogromno.
12:35
when no one talks to each other.
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1604
ko se ne pogovarjate.
12:37
This is when people actually get stuff done,
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Ljudje naredijo stvari,
12:39
is when no one's bothering them or interrupting them.
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ko jih nihče ne moti, jih ne prekinja.
12:41
Giving someone four hours of uninterrupted time
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Ko nekomu podarite štiri ure, ki jih porabi samo za delo,
12:44
is the best gift you can give anybody at work.
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2174
je to največ, kar mu lahko podarite v službi.
To je več kot računalnik.
12:47
It's better than a computer,
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1413
12:48
better than a new monitor, better than new software,
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2754
Je bolje kot nov monitor. Je bolje kot nov program,
12:51
or whatever people typically use.
286
771346
1975
ali kaj drugega kar ljudje uporabljamo.
12:53
Giving them four hours of quiet time at the office
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2404
Štiri ure miru in tišine v pisarni
12:55
is going to be incredibly valuable.
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1921
ima neznansko vrednost.
12:57
If you try that, I think you'll agree, and hopefully you can do it more often.
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Če to poskusite, se boste strinjali z menoj.
Morda, upam da boste to lahko večkrat počeli.
13:01
So maybe it's every other week,
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1722
Mogoče vsak drugi teden,
13:03
or every week, once a week,
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1780
ali vsak teden, enkrat tedensko,
13:05
afternoons no one can talk to each other.
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se ob popoldnevih ne sme nihče pogovarjati,
13:07
That's something that you'll find will really, really work.
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Ugotovili boste, da resnično deluje.
13:10
Another thing you can try,
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Poskusite lahko tudi
13:12
is switching from active communication and collaboration,
295
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3462
presedlati iz
aktivne komunikacije in sodelovanja,
13:16
which is like face-to-face stuff -- tapping people on the shoulder,
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3191
npr. osebnih stikov,
trpeljanja po ramenih, pozdravljanja, sestankovanja,
13:19
saying hi to them, having meetings,
297
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1976
13:21
and replace that with more passive models of communication,
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2786
na bolj pasivne modele komunikacije npr.
elektronsko pošto ali hipno sporočanje
13:24
using things like email and instant messaging,
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2301
13:26
or collaboration products, things like that.
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2952
ali platforme skupinskega dela.
13:29
Now some people might say email is really distracting,
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Nekateri ljudje menijo, da je elektronska pošta moteča
13:32
I.M. is really distracting, and these other things are really distracting,
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3570
in da je hipno sporočanje resnično moteče,
ter da so tudi ostale stvari resnično moteče,
13:36
but they're distracting at a time of your own choice and your own choosing.
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vendar so moteče kadar vi želite.
Elektronsko pošto lahko izključite, ne morete pa izključiti šefa.
13:40
You can quit the email app; you can't quit your boss.
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13:42
You can quit I.M.;
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1778
Lahko izključite hipno sporočanje,
13:44
you can't hide your manager.
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1817
ne pa svojega menedžerja.
13:46
You can put these things away,
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1738
Vse te stvari lahko odstranite
13:48
and then you can be interrupted on your own schedule, at your own time,
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3381
in se tako odločite kdaj vas lahko motijo,
13:51
when you're available, when you're ready to go again.
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kdaj ste na voljo, kdaj ste pripravljeni delati.
Ker delo se, tako kot spanje, odvija v fazah.
13:54
Because work, like sleep, happens in phases.
310
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2070
13:56
So you'll be going up, doing some work,
311
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2093
Tako se recimo lotiš nekega dela,
13:58
and then you'll come down from that work,
312
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1959
ga dokončaš in potem pregledaš
14:00
and then maybe it's time to check that email or I.M.
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elektronsko pošto, ali preveriš hipno sporočanje.
14:02
There are very, very few things that are that urgent,
314
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2501
Konec koncev je izjemno malo stvari,
14:05
that need to happen, that need to be answered right this second.
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3047
ki so nujne, na katere moramo takoj odgovoriti.
14:08
So if you're a manager,
316
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1175
Če ste torej menedžer,
14:09
start encouraging people to use more things like I.M. and email
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spodbujajte ljudi, da bi več uporabljali elektronsko pošto
14:12
and other things that someone can put away
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2016
in ostale načine, ki drugim omogočajo
14:14
and then get back to you on their own schedule.
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2201
komunikacijo v skladu z njihovim urnikom.
14:16
And the last suggestion I have is that,
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3579
Moje zadnje priporočilo je,
da naslednji sestanek,
14:20
if you do have a meeting coming up,
321
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1729
14:22
if you have the power, just cancel it.
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če je to v vaši moči,
odpoveste. Enostavno ga odpoveste.
14:25
Just cancel that next meeting.
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14:27
(Laughter)
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1166
14:28
Today's Friday, usually people have meetings on Monday.
325
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2645
Danes je petek -- torej v ponedeljek, ko je navadno dan za sestanke.
Enostavno ga odpovejte.
14:31
Just don't have it.
326
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1162
14:32
I don't mean move it;
327
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1405
Ne mislim premaknite,
14:33
I mean just erase it from memory, it's gone.
328
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2642
pač pa ga izbrišite iz spomina.
14:36
And you'll find out that everything will be just fine.
329
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2588
Ugotovili boste, da je čisto v redu.
14:39
All these discussions and decisions you thought you had to make
330
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Vse razprave in odločitve, za katere menite, da so nujne
ob 9:00 v ponedeljek zjutraj --
14:42
at this one time at 9 a.m. on Monday,
331
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1784
14:43
just forget about them, and things will be fine.
332
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2297
pozabite na njih in vse bo v redu.
Ljudje bodo imeli bolj sproščeno jutro in bodo razmišljali.
14:46
People will have a more open morning, they can actually think.
333
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2981
Ugotovili boste, da opravila, ki naj bi bila nujna,
14:49
You'll find out all these things you thought you had to do,
334
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2775
sploh niso taka.
14:52
you don't actually have to do.
335
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1453
To so torej trije nasveti, ki sem vam jih želel dati
14:53
So those are just three quick suggestions I wanted to give you guys to think about.
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za razmislek.
Upam, da bo kakšna ideja
14:57
I hope that some of these ideas were at least provocative enough
337
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3025
dovolj provokativna
15:00
for managers and bosses and business owners
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za menedžerje in šefe in lastnike
15:02
and organizers and people who are in charge of other people,
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in organizatorje in ljudi, ki vodijo druge ljudi,
15:05
to think about laying off a little bit,
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da bodo malo popustili
15:07
and giving people more time to get work done.
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in dali ljudem več časa za delo.
15:09
I think it'll all pay off in the end.
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Menim, da se to na koncu splača.
15:11
So, thanks for listening.
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Hvala.
15:13
(Applause)
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(Aplavz)
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