Why work doesn't happen at work | Jason Fried

Prevoditelj: Mislav Ante Omazić - EFZG Recezent: Tilen Pigac - EFZG

Dakle govoriti ću o poslu,

So I'm going to talk about work;

specifically, why people can't seem to get work done at work,

specifično zašto ljudi ne uspjevaju

obaviti posao na poslu,

which is a problem we all kind of have.

što je problem koji svi na neki način imamo.

But let's sort of start at the beginning.

Ali započnimo s početkom.

So, we have companies and non-profits and charities

Imamo kompanije, neprofitne i dobrotvorne organizacije

and all these groups that have employees or volunteers of some sort.

i sve te grupe

koje imaju zaposlenike

ili neku vrstu volontera.

And they expect these people who work for them

I oni očekuju da ti ljudi koji rade za njih

obave sjajan posao --

to do great work --

I would hope, at least.

nadam se, u najmanju ruku.

At least good work, hopefully, at least it's good work --

Najmanje dobar posao, to je dobar posao --

hopefully great work.

nadajući se sjajnom poslu.

And so what they typically do is they decide

I ono što tipično rade je da odluče

that all these people need to come together in one place to do that work.

da svi ti ljudi trebaju zajedno doći na jedno mjesto

i obaviti posao.

So a company, or a charity, or an organization of any kind,

Tako kompanije, ili dobrotvorne ustanove, ili organizacije bilo koje vrste,

unless you're working in Africa, if you're really lucky to do that --

one tpično -- osim ako radite u Africi,

ako ste sretni da tamo radite --

most people have to go to an office every day.

većina ljudi mora ići u ured svaki dan.

And so these companies,

Tako te kompanije,

they build offices.

grade urede.

They go out and they buy a building, or they rent a building,

Izađu i kupe zgradu, ili iznajme zgradu,

or they lease some space,

ili uzmu na leasing neki prostor,

and they fill this space with stuff.

i napune prostor stvarima.

They fill it with tables, or desks,

Napune ga sa stolovima, ili radnim stolovima,

chairs, computer equipment,

stolicama, računalnom opremom,

softverom,

software, Internet access,

pristupom Internetu,

maybe a fridge, maybe a few other things,

možda frižiderima, možda nekim drugim stvarima,

and they expect their employees, or their volunteers,

i očekuju da njihovi zaposlenici, ili njihovi volonteri,

dođu na tu lokaciju svaki dan i obave sjajan posao.

to come to that location every day to do great work.

It seems like it's perfectly reasonable to ask that.

Čini se savršeno razumnim to tražiti.

However, if you actually talk to people

Ipak, ako stvarno razgovarate s ljudima

ili upitate sebe,

and even question yourself, and you ask yourself,

i upitate se,

where do you really want to go when you really need to get something done?

gdje želite otići kada stvarno trebate nešto obaviti?

You'll find out that people don't say what businesses think they would say.

Otkriti ćete da ljudi ne kažu

ono što poduzeća misle da će reći.

If you ask people the question:

Ako postavite ljudima pitanje: gdje trebate otići

Where do you need to go when you need to get something done?

kada nešto trebate obaviti?

Typically, you get three different kinds of answers.

Tipično dobijete tri različite vrste odgovora.

One is kind of a place or a location or a room.

Jedna vrsta se odnosi na mjesto ili lokaciju ili sobu.

Another one is a moving object,

Druga je objekt u pokretu.

and a third is a time.

I treća je vrijeme.

So here are some examples.

Evo nekih primjera.

I've been asking people this question for about 10 years:

Kada pitam ljude -- i pitam ovo pitanje ljude već 10 godina --

"Where do you go when you really need to get something done?"

pitam ih, "Gdje idete kada trebate stvarno nešto napraviti?"

Čujem mjesta poput trijema, stola,

I'll hear things like, the porch, the deck, the kitchen.

kuhinje.

I'll hear things like an extra room in the house,

Čujem stvari poput dodatne sobe u kući,

podruma,

the basement,

the coffee shop, the library.

kafića, knjižnice.

And then you'll hear things like the train,

I onda ćete čuti stvari poput vlaka,

a plane, a car -- so, the commute.

aviona, auta -- dakle prijevoz.

And then you'll hear people say,

I onda ćete čuti da ljudi kažu,

"Well, it doesn't really matter where I am,

"U stvari nije toliko važno gdje sam,

as long as it's early in the morning or late at night or on the weekends."

dok god je rano ujutro ili kasno uvečer ili vikendom."

Gotovo nikada ne čujete kako netko spomene ured.

You almost never hear someone say, "The office."

Ali poslovne organizacije troše sav taj novac na to mjesto koje nazivamo uredom,

But businesses are spending all this money on this place called the office,

i prisiljavaju ljude da idu u njih svo vrijeme,

and they're making people go to it all the time,

ipak ljudi opet ne rade u uredu.

yet people don't do work in the office.

O čemu se tu radi?

What is that about?

(Laughter)

Zbog čega?

Why is that? Why is that happening?

Zašto se to događa?

And what you find out is,

I ono što pronađete, ako kopate malo dublje,

if you dig a little bit deeper, you find out that people --

otkrijete da ljudi --

evo što se događa --

this is what happens:

People go to work,

ljudi idu na posao,

and they're basically trading in their work day

i oni u osnovi razmjenjuju svoj radni dan

for a series of "work moments" -- that's what happens at the office.

za serije radnih trenutaka.

To je ono što se događa u uredu.

You don't have a work day anymore. You have work moments.

Više nemate radni dan, već imate radne trenutke.

To je kao da je glavni ulaz ureda poput Cuisinarta,

It's like the front door of the office is like a Cuisinart,

and you walk in and your day is shredded to bits,

kada uđete, vaš dan je raskomadan na komadiće,

jer imate 15 minuta ovdje i 30 minuta tamo,

because you have 15 minutes here, 30 minutes there,

and something else happens, you're pulled off your work,

i onda se dogodi nešto drugo i vas izvuku s posla,

nakon toga trebate napraviti nešto drugo, onda imate 20 minuta, onda je ručak.

then you have 20 minutes, then it's lunch, then you have something else to do ...

Onda opet nešto drugo trebate napraviti,

Then you've got 15 minutes, and someone pulls you aside and asks you a question,

onda imate 15 minuta, i onda vas netko pozove na stranu i postavi Vam to pitanje.

I prije nego što shvatite, već je 17:00 sati,

and before you know it, it's 5 p.m.,

and you look back on the day,

pogledate na svoj dan,

and you realize that you didn't get anything done.

i shvatite da niste ništa konkretno napravili.

Mislim, svi smo prošli kroz to.

We've all been through this.

We probably went through it yesterday or the day before, or the day before that.

Vjerojatno smo kroz to prošli jučer,

ili dan prije toga, ili dan prije toga.

You look back on your day,

Osvrnete se na svoj dan, i zaključite, nisam ništa napravio danas.

and you're like, "I got nothing done today.

I was at work. I sat at my desk. I used my expensive computer.

Bio sam na poslu.

Sjedio sam za stolom. Koristio sam svoje skupo računalo.

I used the software they told me to use.

Koristio sam softver za koji su mi rekli da ga koristim.

I went to these meetings I was asked to go to.

Išao sam na sastanke za koje su mi rekli da idem.

I did these conference calls. I did all this stuff.

Obavio sam te konferencijske pozive. Obavio sam sve te stvari.

But I didn't actually do anything.

Ali u stvari nisam ništa napravio.

I just did tasks.

Obavio sam zadatke.

I didn't actually get meaningful work done."

Nisam u stvari napravio ništa svrsishodno.

And what you find is that, especially with creative people --

I ono što ćete pronaći je, posebno kreativni ljudi --

designers, programmers, writers, engineers, thinkers --

dizajneri, programeri,

pisci, inžinjeri,

mislioci --

that people really need long stretches of uninterrupted time

ti ljudi stvarno trebaju

duža razdoblja bez ometanja kako bi nešto napravili.

to get something done.

You cannot ask somebody to be creative in 15 minutes

Ne možete tražiti od nekoga da bude kreativan u 15 minuta

and really think about a problem.

i stvarno razmisli o problemu.

You might have a quick idea,

Možda ćete imati brzinsku ideju,

but to be in deep thought about a problem and really consider a problem carefully,

ali da biste dublje razmislili o problemu i stvarno razmotrili problem pažljivo,

you need long stretches of uninterrupted time.

trebate duže vremenske periode bez da vas netko ometa.

And even though the work day is typically eight hours,

I premda tipičan radni dan traje osam sati,

how many people here have ever had eight hours to themselves at the office?

koliko ljudi među nama je imalo osam sati u uredu samo za sebe?

Što je sa sedam sati?

How about seven hours?

Six? Five? Four?

Šest? Pet? Četiri?

When's the last time you had three hours to yourself at the office?

Kada ste zadnji puta imali tri sata za sebe u uredu?

Two hours? One, maybe?

Dva sata? Jedan, možda.

Very, very few people actually have

Jako, jako malo ljudi u stvari ima

long stretches of uninterrupted time at an office.

duže periode vremena u uredu bez da ih netko ometa.

And this is why people choose to do work at home,

I to je zašto ljudi izabiru raditi kod kuće,

or they might go to the office,

ili možda idu u ured,

but they might go to the office really early in the day,

ali mogu ići u ured stvarno rano tijekom dana,

ili kasno noću kada nema nikoga,

or late at night when no one's around,

or they stick around after everyone's left,

ili ostanu nakon što svi odu, ili dolaze vikendom,

or go in on the weekends,

ili naprave posao u avionu,

or they get work done on the plane, in the car or in the train,

ili obave posao u autu ili u vlaku

because there are no distractions.

jer tamo nema ničega što bi nam odvraćalo pažnju.

Now there are different kinds of distractions,

Postoje različite vrste distrakcija

but not the really bad distractions, which I'll talk about in a minute.

ali nema stvarno loših vrsta distrakcija

o kojima ću pričati uskoro.

And this whole phenomenon of having short bursts of time to get things done

I ta vrsta cijelog fenomena

imanja kratkih naleta vremena kada se stvari naprave

reminds me of another thing that doesn't work when you're interrupted,

podsjeća me na drugu stvar

koja ne radi kada vas prekidaju,

and that is sleep.

a to je san.

I think that sleep and work are very closely related --

Mislim kako su san i rad jako blisko povezani.

I nije samo da možete raditi dok spavate

not because you can work while you're sleeping and sleep while you're working.

i da možete spavati dok radite.

That's not really what I mean.

To nije ono što mislim.

I'm talking specifically about the fact that sleep and work are phase-based,

Govorim specifično o činjenici

da su san i posao

bazirani na fazama,

or stage-based, events.

ili stupnjevitim događajima.

Sleep is about sleep phases, or stages -- some people call them different things.

U snu se radi o fazama sna, ili stupnjevima --

različiti ljudi ih različito nazivaju.

There are five of them, and in order to get to the really deep ones,

Ima ih pet,

i kako biste došli do stvarno dubokih, onih koje nešto znače,

the meaningful ones, you have to go through the early ones.

morate proći kroz one koje prethode.

If you're interrupted while you're going through the early ones --

I ako vas prekinu dok prolazite kroz rane --

ako vas netko udari u krevetu,

if someone bumps you in bed, or there's a sound, or whatever happens --

ili ako postoji zvuk, ili što god da se dogodi --

you don't just pick up where you left off.

ne nastavite jednostavno tamo gdje ste stali.

If you're interrupted and woken up,

Ako vas prekinu i probude,

you have to start again.

morate ponovno započeti.

So you have to go back a few phases and start again.

Morate se vratiti nekoliko faza i započeti ponovno.

And what ends up happening -- you might have days like this

I ono što se na kraju događa -- ponekad imate dane poput tih

gdje se probudite u osam ujutro ili sedam ujutro,

where you wake up at eight or seven in the morning, or whenever you get up,

ili kada god da se ustajete,

and you're like, "I didn't sleep very well.

i pomislite, čovječe nisam najbolje spavao.

I did the sleep thing -- I went to bed, I laid down,

Odradio sam san -- otišao sam u krevet, legao --

but I didn't really sleep."

ali nisam stvarno spavao.

People say you go "to" sleep,

Ljudi kažu kako idu spavati,

but you don't go to sleep, you go towards sleep; it takes a while.

ali ne idete spavati, idete prema snu.

Jednostavno vam treba neko vrijeme; morate proći kroz faze i stvari.

You've got to go through phases and stuff,

and if you're interrupted, you don't sleep well.

I ako vas prekinu, ne spavate dobro.

So does anyone here expect someone to sleep well

Kako onda očekujemo -- očekuje li netko ovdje da netko može spavati dobro

ako ih se prekida cijelu noć?

if they're interrupted all night?

I don't think anyone would say yes.

Ne mislim da će itko reći da.

Why do we expect people to work well

Zašto očekujemo da će ljudi raditi dobro

if they're being interrupted all day at the office?

ako ih prekidaju cijeli dan u uredu?

Kako možemo očekivati od ljudi da naprave svoj posao

How can we possibly expect people to do their job

if they go to the office and are interrupted?

ako idu u urede da bi ih prekidali?

That doesn't really seem like it makes a lot of sense, to me.

Ne čini mi se da to ima previše smisla.

So what are the interruptions that happen at the office but not at other places?

Dakle što su ti prekidi koji se događaju u uredu

a koji se ne događaju na drugim mjestima?

Because in other places, you can have interruptions like the TV,

Jer, na drugim mjestima, možete imati prekide,

poput, televizije,

or you could go for a walk, or there's a fridge downstairs,

ili se možete prošetati,

ili imati frižider u blizini,

or you've got your own couch, or whatever you want to do.

ili imate svoj kauč, ili što god željeli raditi.

If you talk to certain managers, they'll tell you

I ako pričate s nekim menadžerima,

oni će vam reći kako ne žele da njihovi radnici rade od kuće

that they don't want their employees to work at home

because of these distractions.

jer će imati te distrakcije.

They'll sometimes also say,

Također će vam reći --

ponekad će vam isto reći,

"If I can't see the person, how do I know they're working?"

"Ako ne vidim osobu, kako znam da radi?"

which is ridiculous, but that's one of the excuses that managers give.

što je naravno smiješno, ali to je isprika koju će vam dati menadžeri.

And I'm one of these managers. I understand. I know how this goes.

I ja sam jedan od tih menadžera.

Razumijem; znam kako to radi.

We all have to improve on this sort of thing.

Svi se moramo poboljšati u tim stvarima.

Ali često će navesti distrakcije.

But oftentimes they'll cite distractions:

"Ne mogu nekome dopustiti da radi kod kuće.

"I can't let someone work at home.

They'll watch TV, or do this other thing."

Gledati će TV. Činiti će druge stvari."

It turns out those aren't the things that are distracting,

Ispada kako to nisu stvari koje stvarno odvraćaju pažnju.

Because those are voluntary distractions.

Jer su to dobrovoljne distrakcije.

You decide when you want to be distracted by the TV,

Vi odlučujete kada će vam televizija odvratiti pažnju.

when you want to turn something on,

Vi odlučujete kada ćete nešto upaliti.

or when you want to go downstairs or go for a walk.

Vi odlučujete kada ćete se spustiti ili otići u šetnju.

At the office,

U uredu, većina prekidanja i distrakcija

most of the interruptions and distractions

koja stvarno uzrokuju da ljudi ne obave svoj posao

that really cause people not to get work done are involuntary.

jesu nedobrovoljne.

So let's go through a couple of those.

Prođimo kroz nekoliko njih.

Now, managers and bosses will often have you think

Sada, menadžeri i šefovi

će vas nagnati da mislite kako su stvarne distrakcije na poslu

that the real distractions at work

are things like Facebook and Twitter

stvari poput Facebooka i Twittera

and YouTube and other websites,

i Youtubea i drugih web stranica.

and in fact, they'll go so far as to actually ban these sites at work.

I u stvari, oni će ići toliko daleko

da će stvarno zabraniti te stranice na poslu.

Some of you may work at places where you can't get to certain sites.

Neki od vas možda rade na mjestima gdje nemate pristup tim stranicama.

Mislim, je li ovo Kina? Što se tu događa?

I mean, is this China? What the hell is going on here?

You can't go to a website at work, and that's the problem?

Ne možete otići do nekih web stranica,

i to je problem, to je razlog zašto ljudi ne obavljaju svoj posao,

That's why people aren't getting work done,

jer idu na Facebook i idu na Twitter?

because they're on Facebook and Twitter?

To je na neki način smiješno. To je velika zabluda.

That's kind of ridiculous. It's a total decoy.

Today's Facebook and Twitter and YouTube,

I današnji Facebook i Twitter i Youtube,

these things are just modern-day smoke breaks.

te stvari su suvremene pauze za pušenje.

No one cared about letting people take a smoke break for 15 minutes 10 years ago,

Nitko se nije zabrinjavao što ljudi uzimaju 15 minutnu pauzu za cigaretu

prije 10 godina,

so why does anyone care if someone goes to Facebook

zašto danas svi brinu o tome hoće li netko otići na Facebook tu i tamo,

or Twitter or YouTube here and there?

ili Twitter tu i tamo, ili Youtube tu i tamo?

To nisu pravi problemi u uredu.

Those aren't the real problems in the office.

The real problems are what I like to call the M&Ms,

Pravi problemi su oni koje ja volim nazivati

M&M-i,

the Managers and the Meetings.

menadžeri i sastanci (Managers&Meetings).

Those are the real problems in the modern office today.

To su pravi problemi suvremenog ureda danas.

I tu su razlozi zašto se posao ne obavi na poslu,

And this is why things don't get done at work,

it's because of the M&Ms.

to je zbog M&M.

Now what's interesting is,

Ono što je interesantno je,

if you listen to all the places that people talk about doing work,

ako slušate o svim mjestima o kojima ljudi pričaju da obavljaju posao --

like at home, in the car, on a plane, late at night, or early in the morning,

poput doma, ili auta, ili aviona,

ili kasno navečer, ili rano ujutro --

you don't find managers and meetings.

ne pronalazite menadžere i sastanke;

You find a lot of other distractions, but not managers and meetings.

pronađete puno drugih distrakcija, ali ne nalazite menadžere i sastanke.

To su dakle stvari koje ne pronalazite drugdje,

So these are the things that you don't find elsewhere,

ali ih ima u uredu.

but you do find at the office.

And managers are basically people whose job it is to interrupt people.

I menadžeri su u osnovi ljudi

čiji je posao da prekidaju ljude.

That's pretty much what managers are for. They're for interrupting people.

To je uglavnom zašto menadžeri postoje, oni su tu da ometaju ljude.

They don't really do the work, so they make sure everyone else is doing work,

Oni stvarno ne obavljaju posao,

tako da osiguravaju da svi drugi obavljaju posao, što je ometanje.

which is an interruption.

I trenutno imamo jako puno menadžera na svijetu.

We have lots of managers in the world now, and a lot of people in the world,

I trenutno imamo jako puno ljudi na svijetu.

and a lot of interruptions by these managers.

I trenutno postoji jako puno ometanja u svijetu zbog tih menadžera.

They have to check in: "Hey, how's it going?

Oni moraju provjeriti: "Bok, kako ste?

Show me what's up." This sort of thing.

Pokažite mi što se događa," i slično.

They keep interrupting you at the wrong time,

I nastavljaju ometati vas u krivo vrijeme,

dok u stvari pokušavate napraviti nešto za što vas plaćaju,

while you're actually trying to do something they're paying you to do,

oni imaju tendenciju da vas ometaju.

they tend to interrupt you.

That's kind of bad.

To je na neki način loše.

But what's even worse is the thing that managers do most of all,

Ali ono što je još gore je stvar koju menadžeri rade više od ičega,

which is call meetings.

koja se naziva sastancima.

And meetings are just toxic,

A sastanci su jednostavno otrovni,

terrible, poisonous things

grozne, otrovne stvari

during the day at work.

za vrijeme radnog dana.

(Laughter)

Svi znamo kako je to istina.

We all know this to be true,

and you would never see a spontaneous meeting called by employees.

I nikada nećete doživjeti spontani sastanak koji su sazvali zaposlenici;

to ne funkcionira na taj način.

It doesn't work that way.

The manager calls the meeting

Menadžeri sazivaju sastanke,

so the employees can all come together,

kako bi zaposlenici mogli doći zajedno,

and it's an incredibly disruptive thing to do to people --

i to je nevjerojatna ometajuća stvar koju možete napraviti ljudima --

reći, "Gledaj,

to say, "Hey look,

we're going to bring 10 people together right now and have a meeting.

dovesti ćemo 10 ljudi sada i imati sastanak.

I don't care what you're doing,

Ne zanima me što radite.

you've got to stop doing it, so you can have this meeting."

Samo morate prestati raditi ono što radite, kako bismo mogli imati sastanak."

I mean, what are the chances that all 10 people are ready to stop?

Mislim, koje su šanse da je svih 10 ljudi spremno stati?

What if they're thinking about something important, or doing important work?

Što ako razmišljaju o nečemu jako važnom?

Što ako rade na nečem jako važnom?

All of a sudden you tell them they have to stop doing that to do something else.

Odjednom im kažete kako moraju prestati raditi kako

bi napravili nešto drugo.

So they go into a meeting room, they get together,

Tako oni odu u sobu za sastanke, okupe se zajedno,

and they talk about stuff that doesn't really matter, usually.

i govore o stvarima koje najčešće nisu toliko važne.

Because meetings aren't work.

Jer sastanci nisu posao.

Meetings are places to go to talk about things

Sastanci su mjesta na kojima govorite o stvarima koje biste poslije trebali napraviti.

you're supposed to be doing later.

Ali sastanci su također samo rađajući.

But meetings also procreate.

Tako jedan sastanak ima tendenciju da vas dovede do drugog sastanka

So one meeting tends to lead to another meeting,

koji vas pak dovodi do novog sastanka.

which leads to another meeting.

There's often too many people in the meetings,

Često je previše ljudi na tim sastancima,

i oni su jako, jako skupi za organizaciju.

and they're very, very expensive to the organization.

Companies often think of a one-hour meeting as a one-hour meeting,

Kompanije često razmišljaju o jednosatnom sastanku kao o jednosatnom sastanku,

ali to nije istina, osim ako je na sastanku samo jedna osoba.

but that's not true, unless there's only one person.

If there are 10 people, it's a 10-hour meeting, not a one-hour meeting.

Ako je 10 ljudi na sastanku, to je 10-satni sastanak, to nije jednosatni sastanak.

To je 10 sati produktivnosti koje ste skinuli od ostatka organizacije

It's 10 hours of productivity taken from the rest of the organization

kako biste imali jednosatni sastanak,

to have this one-hour meeting, which probably should have been handled

koji je vjerojatno trebao biti za samo dvoje ili troje ljudi

by two or three people talking for a few minutes.

i trajati nekoliko minuta.

But instead, there's a long scheduled meeting,

Ali umjesto, imati dugi planirani sastanak,

because meetings are scheduled the way software works,

jer su sastanci planirani u skladu s načinom na koji softver radi,

which is in increments of 15 minutes, or 30 minutes, or an hour.

ili sekvencama od 15, 30 ili 60 minuta.

You don't schedule an eight-hour meeting with Outlook; you can't.

Ne planirate osmosatni sastanak s Outlookom.

Ne možete. Ne znam možete li uopće i da hoćete.

You can go 15 minutes or 30 minutes or 45 minutes or an hour.

Možete planirati 15 minuta ili 30 minuta ili 45 minuta ili sat.

And so we tend to fill these times up

I zato imamo tendenciju popuniti to vrijeme

when things should go really quickly.

kada bi stvari trebale teći jako brzo.

So meetings and managers are two major problems in businesses today,

Tako su sastanci i menadžeri dva ključna problema u današnjem poslu,

posebno za urede.

especially at offices.

These things don't exist outside of the office.

Te stvari ne postoje izvan ureda.

So I have some suggestions to remedy the situation.

Tako da ja imam prijedloge

za izliječiti situaciju.

What can managers do --

Što mogu menadžeri napraviti --

enlightened managers, hopefully --

prosvijetljeni menadžeri, nadam se --

what can they do to make the office a better place for people to work,

što oni mogu napraviti da uredi budu bolja mjesta za ljude koji rade,

so it's not the last resort, but it's the first resort,

tako da ne budu zadnja mjesta za rad, već prva?

so that people start to say,

To je trenutak u kojem će ljudi reći,

"When I really want to get stuff done, I go to the office."

"Kada stvarno želim napraviti stvari, odem u ured."

Because the offices are well-equipped;

Jer je ured dobro opremeljen,

everything is there for them to do the work.

sve bi trebalo biti tamo za obaviti posao,

But they don't want to go there right now, so how do we change that?

ali oni tamo ne žele sada ići, tako da moramo vidjeti što možemo napraviti da to promijenimo?

Imam tri prijedloga koja ću s vama podijeliti.

I have three suggestions to share with you.

Imam još tri minute pa bi se to trebalo savršeno slagati.

I have about three minutes, so that'll fit perfectly.

Svi smo čuli za "neformalni petak".

We've all heard of the Casual Friday thing.

I don't know if people still do that.

Ne znam rade li još uvijek ljudi to.

But how about "No-talk Thursdays?"

Ali što bi bilo da uvedemo "četvrtak bez govora".

(Laughter)

Što --

Pick one Thursday once a month,

uzmite jedan četvrtak samo jednom mjesečno

and cut it in half, just the afternoon -- I'll make it easy for you.

i presjecite taj dan na pola i recite samo popodne -- olakšati ću to za vas.

So just the afternoon, one Thursday.

Samo popodne, jedan četvrtak.

First Thursday of the month, just the afternoon,

Prvi četvrtak u mjesecu -- samo popodne --

nobody in the office can talk to each other.

nitko u uredu ne može s nikime razgovarati.

Samo tišina, to je to.

Just silence, that's it.

And what you'll find

I ono što ćete pronaći

is that a tremendous amount of work gets done

jest da će se nevjerojatna količina posla obaviti

when no one talks to each other.

kada nitko s nikime ne priča.

This is when people actually get stuff done,

To je onda kada ljudi stvarno naprave stvari,

is when no one's bothering them or interrupting them.

kada ih nitko ne uznemiruje, kada ih nitko ne prekida.

Giving someone four hours of uninterrupted time

I možete dati nekome -- dati nekome četiri sata bez prekidanja

is the best gift you can give anybody at work.

je najbolji dar koji možete dati nekome na poslu.

To je bolje od računala.

It's better than a computer,

better than a new monitor, better than new software,

To je bolje od novog monitora. To je bolje od novog softvera,

or whatever people typically use.

ili štogod već ljudi koriste.

Giving them four hours of quiet time at the office

Dati im četiri sata tišine u uredu

is going to be incredibly valuable.

će biti nevjerojatno vrijedno.

If you try that, I think you'll agree, and hopefully you can do it more often.

I ako to pokušate, vjerujem kako ćete se sa mnom složiti.

I možda, nadam se to češće raditi.

So maybe it's every other week,

Možda je to svaki drugi tjedan,

or every week, once a week,

ili svaki tjedan, jednom tjedno,

afternoons no one can talk to each other.

popodneva kada nitko ne može pričati s nikime.

That's something that you'll find will really, really work.

To je nešto što ćete vidjeti da stvarno, stvarno funkcionira.

Another thing you can try,

Još jedna stvar koju možete pokušati

is switching from active communication and collaboration,

je prebacivanje s aktivne

komunikacije i kolaboracije,

which is like face-to-face stuff -- tapping people on the shoulder,

koja je licem-u-lice,

tapšanje ljudi po ramenu, pozdravljanje, imanje sastanaka,

saying hi to them, having meetings,

and replace that with more passive models of communication,

i zamjeniti to s pasivnijim modelima komunikacije

koristeći stvari poput e-pošte i instant poruka,

using things like email and instant messaging,

or collaboration products, things like that.

ili kolaborativnih proizvoda -- stvari poput toga.

Now some people might say email is really distracting,

Neki ljudi će možda reći kako e-pošta stvarno ometa

I.M. is really distracting, and these other things are really distracting,

i kako su instant poruke stvarno ometajuće,

i te druge stvari stvarno ometaju,

but they're distracting at a time of your own choice and your own choosing.

ali one ometaju u vrijeme kada to sami odlučite i izaberete.

Možete izaći iz aplikacije za e-poštu, ali ne možete otkazati svom šefu.

You can quit the email app; you can't quit your boss.

You can quit I.M.;

Možete prekinuti instant poruke,

you can't hide your manager.

ali se ne možete sakriti svom menadžeru.

You can put these things away,

Možete staviti te stvari sa strane,

and then you can be interrupted on your own schedule, at your own time,

i onda vas mogu prekidati po vašem rasporedu, u vrijeme kada želite,

when you're available, when you're ready to go again.

kada ste dostupni, kada ste spremni ponovno krenuti.

Jer se posao, poput sna, događa u fazama.

Because work, like sleep, happens in phases.

So you'll be going up, doing some work,

Tako ćete ići gore i obaviti neki posao,

and then you'll come down from that work,

i onda ćete ići prema dolje, od posla,

and then maybe it's time to check that email or I.M.

i onda je možda vrijeme za provjeriti e-poštu, ili instant poruke.

There are very, very few things that are that urgent,

I jako je, jako malo stvari koje su toliko hitne

that need to happen, that need to be answered right this second.

da se moraju dogoditi, da se na njih mora odgovoriti istu sekundu.

So if you're a manager,

Tako ako vaš menadžer,

start encouraging people to use more things like I.M. and email

počne poticati ljude da koriste više stvari poput instant poruka i e-pošte

and other things that someone can put away

i drugih stvari koje se mogu odgoditi

and then get back to you on their own schedule.

i uzeti kada vam odgovara.

And the last suggestion I have is that,

I zadnja preporuka koju imam

je, ako imate nadolazeći sastanak,

if you do have a meeting coming up,

if you have the power, just cancel it.

i imate moć,

jednostavno ga otkažite, jednostavno otkažite taj sastanak.

Just cancel that next meeting.

(Laughter)

Today's Friday, usually people have meetings on Monday.

Danas je petak -- dakle ponedjeljak, ljudi obično zakazuju sastanke ponedjeljkom.

Jednostavno ga nemojte imati.

Just don't have it.

I don't mean move it;

Ne mislim da ga prebacite,

I mean just erase it from memory, it's gone.

mislim da ga izbrišete iz memorije, da nestane.

And you'll find out that everything will be just fine.

I vidjeti ćete kako će sve i dalje biti dobro.

All these discussions and decisions you thought you had to make

Sve te diskusije i odluke za koje ste mislili da ih morate napraviti

u to vrijeme u 09:00 u ponedjeljak,

at this one time at 9 a.m. on Monday,

just forget about them, and things will be fine.

jednostavno zaboravite na njih, i sve će biti u redu.

Ljudi imaju otvorenije jutro, mogu stvarno misliti,

People will have a more open morning, they can actually think.

i otkriti ćete da su sve te stvari koje ste trebali napraviti u stvari

You'll find out all these things you thought you had to do,

one koje ne trebate napraviti.

you don't actually have to do.

Dakle, to su tri brze sugestije koje sam vam htio dati

So those are just three quick suggestions I wanted to give you guys to think about.

da o njima razmislite.

I nadam se kako su neke od ovih ideja

I hope that some of these ideas were at least provocative enough

bile barem dovoljno provokativne

for managers and bosses and business owners

za menadžere i šefove i vlasnike

and organizers and people who are in charge of other people,

i organizatore i ljude koji upravljaju drugim ljudima

to think about laying off a little bit,

da razmislte o tome da malo odustanu

and giving people more time to get work done.

i daju ljudima više vremena za obavljanje posla.

I think it'll all pay off in the end.

I mislim kako će se sve to na kraju isplatiti.

So, thanks for listening.

Hvala vam što ste slušali.

(Applause)

(Pljesak)