What I learned from 100 days of rejection | Jia Jiang | TED

6,321,341 views ・ 2017-01-06

TED


Dvaput kliknite na engleske titlove ispod za reprodukciju videozapisa.

Prevoditelj: Ivan Stamenković Recezent: Tilen Pigac - EFZG
00:12
When I was six years old,
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Kada sam imao šest godina,
00:14
I received my gifts.
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primio sam darove.
00:16
My first grade teacher had this brilliant idea.
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Moja učiteljica u prvom razredu imala je briljantnu ideju.
00:19
She wanted us to experience receiving gifts
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Htjela je da iskusimo primanje darova
00:23
but also learning the virtue of complimenting each other.
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ali i da naučimo vrlinu davanja komplimenata.
00:27
So she had all of us come to the front of the classroom,
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Tako da smo svi došli ispred razreda,
00:30
and she bought all of us gifts and stacked them in the corner.
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i kupila nam je darove i složila ih u kutu.
00:33
And she said,
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I rekla je,
00:34
"Why don't we just stand here and compliment each other?
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"Zašto ne bismo stajali ovdje i dijelili si komplimente?
00:37
If you hear your name called,
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Ako čujete svoje ime,
00:39
go and pick up your gift and sit down."
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idite i uzmite svoj dar i sjednite."
00:42
What a wonderful idea, right?
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Koja divna ideja, zar ne?
00:44
What could go wrong?
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Što može poći po krivu?
00:46
(Laughter)
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(Smijeh)
00:48
Well, there were 40 of us to start with,
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Pa, za početak, bilo nas je četrdeset,
00:50
and every time I heard someone's name called,
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i svakog puta kada su nekoga prozvali,
00:52
I would give out the heartiest cheer.
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glasno sam vikao.
00:55
And then there were 20 people left,
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I onda je ostalo 20 ljudi,
00:57
and 10 people left,
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i samo 10 ljudi,
00:59
and five left ...
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a potom pet...
01:01
and three left.
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i samo troje.
01:02
And I was one of them.
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I ja sam bio jedan od njih.
01:04
And the compliments stopped.
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I komplimenti su stali.
01:07
Well, at that moment, I was crying.
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Pa, u tom trenutku, plakao sam.
01:10
And the teacher was freaking out.
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I učiteljica se brinula.
01:12
She was like, "Hey, would anyone say anything nice about these people?"
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Rekla je: "Hej, hoće li netko reći nešto lijepo o ovim ljudima?"
01:16
(Laughter)
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(Smijeh)
01:17
"No one? OK, why don't you go get your gift and sit down.
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"Nitko? OK, zašto ne odeš po svoj dar i sjedneš.
01:20
So behave next year --
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I dobro se ponašaj sljedeće godine --
01:21
someone might say something nice about you."
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možda netko kaže nešto lijepo o tebi."
01:23
(Laughter)
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(Smiijeh)
01:26
Well, as I'm describing this you,
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Sad dok vam to opisujem,
01:28
you probably know I remember this really well.
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jasno vam je da se toga dosta dobro sjećam.
01:30
(Laughter)
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(Smijeh)
01:32
But I don't know who felt worse that day.
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Ali ne znam kome je bilo gore tog dana.
01:34
Was it me or the teacher?
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Meni ili učiteljici?
01:37
She must have realized that she turned a team-building event
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Vjerojatno je shvatila da je izgradnju tima
01:40
into a public roast for three six-year-olds.
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pretvorila u javno ismijavanje za tri šestogodišnjaka.
01:43
And without the humor.
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Bez humora.
01:45
You know, when you see people get roasted on TV,
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Znate, ono kad vidite da se šale s ljudima na TV-u,
01:47
it was funny.
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to je smiješno.
01:48
There was nothing funny about that day.
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No ništa nije bilo smiješno toga dana.
01:51
So that was one version of me,
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To je bila jedna verzija mene,
01:54
and I would die to avoid being in that situation again --
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i rađe bih umro nego bio ponovno u toj situaciji --
01:57
to get rejected in public again.
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da me tako odbiju u javnosti.
02:00
That's one version.
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To je jedna verzija.
02:01
Then fast-forward eight years.
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Onda ubrzajte osam godina.
02:04
Bill Gates came to my hometown --
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Bill Gates je došao u moj rodni grad --
02:06
Beijing, China --
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Peking, Kina --
02:07
to speak,
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kako bi pričao,
02:08
and I saw his message.
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i vidio sam njegovu poruku.
02:10
I fell in love with that guy.
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Zaljubio sam se u tog tipa.
02:12
I thought, wow, I know what I want to do now.
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Mislio sam: Wow, sad znam što želim raditi.
02:15
That night I wrote a letter to my family
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Te noći pisao sam obitelji
02:18
telling them: "By age 25,
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rekavši: "Do 25. godine,
02:20
I will build the biggest company in the world,
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izgradit ću najveću tvrtku na svijetu,
02:23
and that company will buy Microsoft."
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i ta tvrtka kupit će Microsoft."
02:24
(Laughter)
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(Smijeh)
02:26
I totally embraced this idea of conquering the world --
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Totalno sam prihvatio tu ideju pokoravanja svijeta --
02:29
domination, right?
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dominacija, zar ne?
02:31
And I didn't make this up, I did write that letter.
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I nisam ovo izmislio, zaista sam napisao to pismo.
02:34
And here it is --
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I evo ga ovdje --
02:35
(Laughter)
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(Smijeh)
02:37
You don't have to read this through --
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Ne morate ovo čitati --
02:39
(Laughter)
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(Smijeh)
02:41
This is also bad handwriting, but I did highlight some key words.
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Ovo je također loš rukopis, ali označio sam ključne riječi.
02:45
You get the idea.
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Shvaćate na što sam ciljao.
02:46
(Laughter)
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(Smijeh)
02:48
So ...
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Dakle ...
02:51
that was another version of me:
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to je druga verzija mene:
02:53
one who will conquer the world.
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onaj koji će pokoriti svijet.
02:55
Well, then two years later,
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Dvije godine nakon toga,
02:57
I was presented with the opportunity to come to the United States.
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pojavila se prilika da dođem u SAD.
03:01
I jumped on it,
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Skočio sam na nju,
03:02
because that was where Bill Gates lived, right?
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jer to je mjesto gdje živi Bil Gates, zar ne?
03:05
(Laughter)
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(Smijeh)
03:06
I thought that was the start of my entrepreneur journey.
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Pomislio sam da je to početak mog poduzetničkog putovanja.
03:09
Then, fast-forward another 14 years.
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Ubrzajte 14 godina.
03:11
I was 30.
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Imao sam 30.
03:13
Nope, I didn't build that company.
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Ne, nisam izgradio tu tvrtku.
03:15
I didn't even start.
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Nisam čak ni počeo.
03:17
I was actually a marketing manager for a Fortune 500 company.
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Bio sam marketing menadžer za Fortune 500 tvrtku.
03:21
And I felt I was stuck;
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Osjećao sam se kao da sam zapeo;
03:22
I was stagnant.
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Stagnirao sam.
03:25
Why is that?
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Zašto je tome tako?
03:26
Where is that 14-year-old who wrote that letter?
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Gdje je 14 godišnjak koji je napisao to pismo?
03:29
It's not because he didn't try.
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Ne zato što nije pokušao.
03:31
It's because every time I had a new idea,
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Već zato što svakog puta kada sam imao novu ideju,
03:34
every time I wanted to try something new,
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svakog puta kada sam htio probati nešto novo,
03:36
even at work --
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čak i na poslu --
03:37
I wanted to make a proposal,
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htio sam dati prijedlog,
03:39
I wanted to speak up in front of people in a group --
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htio sam progovoriti pred grupom ljudi --
03:43
I felt there was this constant battle
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osjećao sam tu stalnu borbu
03:44
between the 14-year-old and the six-year-old.
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između 14-godišnjaka i šestogodišnjaka.
03:47
One wanted to conquer the world --
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Jedan je htio osvojiti svijet --
03:49
make a difference --
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promijeniti nešto --
03:51
another was afraid of rejection.
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drugi se bojao odbijanja.
03:53
And every time that six-year-old won.
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I svakog puta bi taj šestogodišnjak pobijedio.
03:57
And this fear even persisted after I started my own company.
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I taj strah je čak ustrajao kad sam pokrenuo vlastitu tvrtku.
04:01
I mean, I started my own company when I was 30 --
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Mislim, pokrenuo sam tvrtku sa 30 godina --
04:04
if you want to be Bill Gates,
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ako želite biti Bill Gates,
04:06
you've got to start sooner or later, right?
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morate početi prije ili kasnije, zar ne?
04:09
When I was an entrepreneur,
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Kada sam bio poduzetnik,
04:11
I was presented with an investment opportunity,
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pojavila se prilika za investiranje,
04:14
and then I was turned down.
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i onda su me odbili.
04:17
And that rejection hurt me.
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To odbijanje je boljelo.
04:18
It hurt me so bad that I wanted to quit right there.
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Boljelo je toliko da sam tada htio odustati.
04:23
But then I thought,
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Ali sam onda pomislio,
04:24
hey, would Bill Gates quit after a simple investment rejection?
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hej, bi li Bill Gates odustao nakon jednostavnog odbijanja?
04:28
Would any successful entrepreneur quit like that?
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Bi li ijedan uspješan poduzetnik odustao?
04:31
No way.
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Nema šanse.
04:33
And this is where it clicked for me.
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I tu je za mene kliknulo.
04:35
OK, I can build a better company.
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OK, mogu napraviti bolju tvrtku.
04:37
I can build a better team or better product,
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Mogu izgraditi bolji tim ili bolji proizvod,
04:39
but one thing for sure:
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ali jedna stvar je sigurna:
04:40
I've got to be a better leader.
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moram biti bolji vođa.
04:42
I've got to be a better person.
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Moram biti bolja osoba.
04:44
I cannot let that six-year-old keep dictating my life anymore.
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Ne mogu dozvoliti šestogodišnjaku da diktira mojim životom.
04:48
I have to put him back in his place.
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Moram mu pokazati gdje mu je mjesto..
04:51
So this is where I went online and looked for help.
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Ovdje sam otišao online i tražio pomoć.
04:53
Google was my friend.
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Google je bio moj prijatelj.
04:54
(Laughter)
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(Smijeh)
04:55
I searched, "How do I overcome the fear of rejection?"
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Tražio sam, "Kako prevladati strah od odbijanja?"
04:58
I came up with a bunch of psychology articles
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Dobio sam puno članaka iz psihologije
05:01
about where the fear and pain are coming from.
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o tome odakle dolaze bol i strah.
05:04
Then I came up with a bunch of "rah-rah" inspirational articles
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Onda sam pronašao puno "bla bla" inspiracijskih članaka
05:08
about "Don't take it personally, just overcome it."
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o tome "Kako ne treba uzimati osobno, samo prevladati."
05:11
Who doesn't know that?
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Tko to ne zna?
05:12
(Laughter)
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(Smijeh)
05:14
But why was I still so scared?
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Ali zašto sam se i dalje bojao?
05:16
Then I found this website by luck.
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Onda sam slučajno naletio na ovu stranicu.
05:18
It's called rejectiontherapy.com.
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Zove se rejectiontherapy.com (Terapija odbijanja)
05:21
(Laughter)
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(Smijeh)
05:23
"Rejection Therapy" was this game invented by this Canadian entrepreneur.
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"Terapija odbijanja" je igra koju je osmislio kanadski poduzetnik.
05:27
His name is Jason Comely.
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Njegovo ime je Jason Comely.
05:29
And basically the idea is for 30 days you go out and look for rejection,
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I ideja je da 30 dana morate tražiti odbijanje,
05:34
and every day get rejected at something,
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i svakog dana vas moraju odbiti za nešto,
05:36
and then by the end, you desensitize yourself from the pain.
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i na kraju postanete neosjetljivi na tu bol.
05:41
And I loved that idea.
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Svidjela mi se ta ideja.
05:42
(Laughter)
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(Smijeh)
05:44
I said, "You know what? I'm going to do this.
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Rekao sam, "Znaš što? Pokušat ću ovo.
05:46
And I'll feel myself getting rejected 100 days."
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I osjećat ću odbijanje 100 dana."
05:49
And I came up with my own rejection ideas,
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I osmislio sam vlastite ideje o odbijanju,
05:52
and I made a video blog out of it.
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i napravio sam video blog od toga.
05:55
And so here's what I did.
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I evo što sam učinio.
05:57
This is what the blog looked like.
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Ovako je blog izgledao.
06:00
Day One ...
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Dan Prvi ...
06:02
(Laughter)
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(Smijeh)
06:03
Borrow 100 dollars from a stranger.
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Posudi 100 dolara od stranca.
06:07
So this is where I went to where I was working.
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Ovdje sam otišao tamo gdje sam radio,
06:10
I came downstairs
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sišao niz stube
06:12
and I saw this big guy sitting behind a desk.
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i vidio tog velikog tipa iza stola.
06:14
He looked like a security guard.
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Izgledao je kao zaštitar.
06:16
So I just approached him.
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Prišao sam mu.
06:17
And I was just walking
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I hodao sam
06:19
and that was the longest walk of my life --
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a to je bila najduža šetnja mog života --
06:21
hair on the back of my neck standing up,
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dlake na vratu nakostriješile su se,
06:24
I was sweating and my heart was pounding.
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znojio sam se i srce mi je tuklo.
06:26
And I got there and said,
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I došao sam tamo i rekao,
06:27
"Hey, sir, can I borrow 100 dollars from you?"
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"Hej gospodine, mogu li posuditi 100 dolara od tebe?"
06:30
(Laughter)
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(Smijeh)
06:31
And he looked up, he's like, "No."
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I on me pogledao i rekao "Ne."
06:34
"Why?"
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"Zašto?"
06:36
And I just said, "No? I'm sorry."
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I onda sam rekao, "Ne? Žao mi je."
06:38
Then I turned around, and I just ran.
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Okrenuo sam se i pobjegao.
06:40
(Laughter)
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(Smijeh)
06:42
I felt so embarrassed.
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Bilo mi je neugodno.
06:44
But because I filmed myself --
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Ali zato što sam se snimio --
06:46
so that night I was watching myself getting rejected,
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te večeri gledao sam kako sam bio odbijen,
06:49
I just saw how scared I was.
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i samo sam vidio koliko me strah.
06:51
I looked like this kid in "The Sixth Sense."
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Izgledao sam kao klinac iz "Šestog čula."
06:53
I saw dead people.
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Vidio sam mrtvace.
06:55
(Laughter)
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(Smijeh)
06:57
But then I saw this guy.
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A onda sam vidio tog tipa.
06:58
You know, he wasn't that menacing.
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Nije bio tako strašan.
07:00
He was a chubby, loveable guy,
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Bio je debeljuškast, simpatičan tip,
07:02
and he even asked me, "Why?"
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i čak me pitao "Zašto?"
07:06
In fact, he invited me to explain myself.
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Pozvao me da se objasnim.
07:08
And I could've said many things.
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I mogao sam reći svašta.
07:10
I could've explained, I could've negotiated.
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Mogao sam objasniti, pregovarati.
07:12
I didn't do any of that.
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Nisam napravio ništa od toga.
07:14
All I did was run.
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Samo sam pobjegao.
07:17
I felt, wow, this is like a microcosm of my life.
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Pomislio sam, wow, ovo je kao mikrosvemir mog života.
07:20
Every time I felt the slightest rejection,
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Svaki put kad bi osjetio i malo odbijanja,
07:23
I would just run as fast as I could.
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samo bih pobjegao što brže mogu.
07:25
And you know what?
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I znate što?
07:26
The next day, no matter what happens,
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Sljedećeg dana, što god da se dogodi,
07:28
I'm not going to run.
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neću bježati.
07:30
I'll stay engaged.
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Ostat ću uključen.
07:32
Day Two: Request a "burger refill."
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Dan Drugi: Tražiti da mi napune burger.
07:34
(Laughter)
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(Smijeh)
07:36
It's when I went to a burger joint,
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Otišao sam u prodavaonicu burgera,
07:38
I finished lunch, and I went to the cashier and said,
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dovršio sam ručak, došao do blagajnika i rekao,
07:41
"Hi, can I get a burger refill?"
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"Možete li mi ponovno napuniti burger?"
07:42
(Laughter)
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(Smijeh)
07:44
He was all confused, like, "What's a burger refill?"
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Bio je zbunjen, "Što znači napuniti burger?"
07:47
(Laughter)
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(Smijeh)
07:48
I said, "Well, it's just like a drink refill but with a burger."
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Rekao sam, "Kao da mi dopunite piće, ali sa burgerom."
07:52
And he said, "Sorry, we don't do burger refill, man."
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I rekao je, "Oprosti, to ne radimo čovječe."
07:54
(Laughter)
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(Smijeh)
07:56
So this is where rejection happened and I could have run, but I stayed.
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I tu se dogodilo odbijanje i mogao sam pobjeći, ali ostao sam.
08:00
I said, "Well, I love your burgers,
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Rekao sam, "Volim vaše burgere,
08:02
I love your joint,
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volim vašu prodavaonicu,
08:03
and if you guys do a burger refill,
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i ako mi dopunite burger,
08:05
I will love you guys more."
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volit ću vas još više."
08:07
(Laughter)
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(Smijeh)
08:08
And he said, "Well, OK, I'll tell my manager about it,
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I on je rekao, "OK, reći ću svom šefu za to,
08:11
and maybe we'll do it, but sorry, we can't do this today."
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i možda to napravimo, ali ne mogu to danas napraviti."
08:14
Then I left.
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Onda sam otišao.
08:15
And by the way,
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I usput,
08:17
I don't think they've ever done burger refill.
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mislim da to nisu nikad napravili.
08:19
(Laughter)
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(Smijeh)
08:21
I think they're still there.
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Mislim da još postoje.
08:23
But the life and death feeling I was feeling the first time
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Ali osjećaj života i smrti koji sam imao prvi put
08:26
was no longer there,
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nije više bio ondje,
08:27
just because I stayed engaged --
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samo zato što sam ostao uključen --
08:29
because I didn't run.
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što nisam pobjegao.
08:31
I said, "Wow, great, I'm already learning things.
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I rekao sam, "Wow, super, već učim stvari.
08:34
Great."
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Odlično."
08:35
And then Day Three: Getting Olympic Doughnuts.
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I onda Treći Dan: Dobivanje Olimpijskih krafni.
08:38
This is where my life was turned upside down.
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Tu mi se život okrenuo naglavce.
08:42
I went to a Krispy Kreme.
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Otišao sam u Krispy Kreme.
08:43
It's a doughnut shop
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To je trgovina s krafnama
08:45
in mainly the Southeastern part of the United States.
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u jugoistočnom dijelu SAD-a.
08:47
I'm sure they have some here, too.
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Sigurno imaju neke i ovdje.
08:49
And I went in,
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I ušao sam,
08:50
I said, "Can you make me doughnuts that look like Olympic symbols?
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i rekao, "Možete li mi napraviti krafne koje izgledaju kao Olimpijski simboli?
08:53
Basically, you interlink five doughnuts together ... "
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Samo povežete pet krafni zajedno .."
08:56
I mean there's no way they could say yes, right?
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Nema šanse da bi pristali na to, zar ne?
08:59
The doughnut maker took me so seriously.
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Ali pripravljačica krafni me shvatila ozbiljno.
09:02
(Laughter)
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(Smijeh)
09:03
So she put out paper,
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Izvadila je papir,
09:04
started jotting down the colors and the rings,
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počela pisati boje i prstenje,
09:06
and is like, "How can I make this?"
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i razmišlja, "Kako mogu to napraviti?"
09:08
And then 15 minutes later,
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I 15 minuta kasnije,
09:10
she came out with a box that looked like Olympic rings.
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izašla je s kutijom koja je izgledala kao Olimpijsko prstenje.
09:14
And I was so touched.
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Bio sam tako dirnut.
09:15
I just couldn't believe it.
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Jednostavno nisam mogao vjerovati.
09:17
And that video got over five million views on Youtube.
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I taj video je pogledalo višeo od 5 milijuna ljudi na Youtubeu.
09:22
The world couldn't believe that either.
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Ni svijet nije mogao vjerovati.
09:24
(Laughter)
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(Smijeh)
09:27
You know, because of that I was in newspapers,
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Znate, zbog toga sam bio u novinama,
09:30
in talk shows, in everything.
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na tv-u, posvuda.
09:32
And I became famous.
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I postao sam slavan.
09:33
A lot of people started writing emails to me
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Puno ljudi mi je počelo slati e-mailove
09:35
and saying, "What you're doing is awesome."
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i govoriti, "To što radiš je odlično."
09:38
But you know, fame and notoriety did not do anything to me.
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Ali znate, slava i to što sam poznat nisu utjecali na mene.
09:41
What I really wanted to do was learn,
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Ja sam samo htio naučiti,
09:43
and to change myself.
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i promijeniti sebe.
09:45
So I turned the rest of my 100 days of rejection
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Tako da sam ostatak 100 dana odbijanja
09:47
into this playground --
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pretvorio u ovo igralište --
09:49
into this research project.
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u ovaj istraživački projekt.
09:51
I wanted to see what I could learn.
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Htio sam vidjeti što mogu naučiti.
09:54
And then I learned a lot of things.
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I onda sam naučio puno stvari.
09:56
I discovered so many secrets.
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Otkrio sam tako puno tajni.
09:57
For example, I found if I just don't run,
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Na primjer, ako ne bježim,
10:00
if I got rejected,
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kada me odbiju,
10:01
I could actually turn a "no" into a "yes,"
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možda pretvorim "ne" u "da,"
10:03
and the magic word is, "why."
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i čarobna riječ je "zašto."
10:05
So one day I went to a stranger's house, I had this flower in my hand,
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Jednog dana sam s cvijetom u ruci otišao u kuću stranca,
10:09
knocked on the door and said,
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pokucao na vrata i rekao,
10:11
"Hey, can I plant this flower in your backyard?"
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"Mogu li zasaditi ovaj cvijet u vašem dvorištu?"
10:13
(Laughter)
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(Smijeh)
10:14
And he said, "No."
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Rekao je, "Ne."
10:17
But before he could leave I said,
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Ali prije nego je otišao pitao sam,
10:19
"Hey, can I know why?"
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"Mogu li znati zašto?"
10:21
And he said, "Well, I have this dog
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I on je rekao, "Pa imam tog psa
10:24
that would dig up anything I put in the backyard.
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koji bi iskopao bilo što što stavim u dvorište.
10:26
I don't want to waste your flower.
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Ne želim da potratiš cvijet.
10:28
If you want to do this, go across the street and talk to Connie.
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Ako želiš to učiniti idi preko puta i popričaj s Connie,
10:31
She loves flowers."
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ona obožava cvijeće."
10:32
So that's what I did.
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I to sam i učinio.
10:34
I went across and knocked on Connie's door.
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Prešao sam ulicu i pokucao na njena vrata.
10:36
And she was so happy to see me.
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Bila je tako sretna što me vidi.
10:38
(Laughter)
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(Smijeh)
10:39
And then half an hour later,
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I onda pola sata kasnije,
10:41
there was this flower in Connie's backyard.
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bio je cvijet zasađen u Connienom dvorištu.
10:43
I'm sure it looks better now.
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Siguran sam da sada izgleda bolje.
10:44
(Laughter)
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(Smijeh)
10:46
But had I left after the initial rejection,
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Ali da sam otišao poslije prvotnog odbijanja,
10:49
I would've thought,
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pomislio bih,
10:50
well, it's because the guy didn't trust me,
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to je zato što mi tip ne vjeruje,
10:52
it's because I was crazy,
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zato što sam lud,
10:53
because I didn't dress up well, I didn't look good.
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jer se nisam dobro obukao ili nisam dobro izgledao.
10:56
It was none of those.
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Ali nije bilo ništa od toga.
10:57
It was because what I offered did not fit what he wanted.
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Ponudio sam mu nešto što nije odgovaralo njegovim potrebama.
11:00
And he trusted me enough to offer me a referral,
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I vjerovao mi je dovoljno da me referira drugom kupcu,
11:02
using a sales term.
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da koristim termin iz prodaje.
11:03
I converted a referral.
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I akvizirao sam tog kupca.
11:06
Then one day --
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Onda jednog dana --
11:07
and I also learned that I can actually say certain things
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naučio sam i da mogu reći određene stvari
11:10
and maximize my chance to get a yes.
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i povećati šanse za potvrdan odgovor.
11:12
So for example, one day I went to a Starbucks,
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Na primjer, otišao sam u Starbucks,
11:14
and asked the manager, "Hey, can I be a Starbucks greeter?"
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i rekao sam upravitelju, "Hej, mogu li ja biti Starbucks pozdravljač?"
11:18
He was like, "What's a Starbucks greeter?"
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On je pitao, "Što je to?"
11:20
I said, "Do you know those Walmart greeters?
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Rekao sam, "Znate one pozdravljače u Walmartu?
11:23
You know, those people who say 'hi' to you before you walk in the store,
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Ljudi koji vas pozdrave prije nego uđete,
11:26
and make sure you don't steal stuff, basically?
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i paze da ne kradete?
11:28
I want to give a Walmart experience to Starbucks customers."
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Želim dati iskustvo Walmarta Starbucks kupcu."
11:31
(Laughter)
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(Smijeh)
11:33
Well, I'm not sure that's a good thing, actually --
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Pa, nisam siguran da je to dobra stvar --
11:37
Actually, I'm pretty sure it's a bad thing.
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Zapravo, poprilično sam siguran da je to loše.
11:40
And he was like, "Oh" --
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I on je bio kao, "Oh" --
11:42
yeah, this is how he looked, his name is Eric --
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tako je izgledao, ime mu je Eric --
11:44
and he was like, "I'm not sure."
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i on je rekao: "Nisam siguran."
11:46
This is how he was hearing me. "Not sure."
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Ovako me čuo. "Nisam siguran."
11:48
Then I ask him, "Is that weird?"
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Onda ga upitam, "Da li je to čudno?"
11:49
He's like, "Yeah, it's really weird, man."
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On kaže, "Da, stvarno je čudno čovječe."
11:52
But as soon as he said that, his whole demeanor changed.
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Ali čim je to rekao, njegovo držanje se promijenilo.
11:55
It's as if he's putting all the doubt on the floor.
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Kao da je stavio svu sumnju na pod.
11:58
And he said, "Yeah, you can do this,
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I rekao je, "Da, možeš to raditi,
12:00
just don't get too weird."
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samo nemoj da bude prečudno."
12:01
(Laughter)
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(Smijeh)
12:03
So for the next hour I was the Starbucks greeter.
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Sljedećih sat vremena bio sam Starbucks pozdravljač.
12:05
I said "hi" to every customer that walked in,
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Pozdravio sam svakog kupca koji je ušao,
12:07
and gave them holiday cheers.
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i dao sam im blagdanski pozdrav.
12:10
By the way, I don't know what your career trajectory is,
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Usput, ne znam kakva vam je karijera,
12:12
don't be a greeter.
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ali nemojte biti pozdravljač.
12:14
(Laughter)
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(Smijeh)
12:15
It was really boring.
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Bilo je zaista dosadno.
12:17
But then I found I could do this because I mentioned, "Is that weird?"
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Ali onda sam otkrio da to mogu jer sam pitao "Je li to čudno?"
12:22
I mentioned the doubt that he was having.
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Spomenuo sam sumnju koju je on imao.
12:24
And because I mentioned, "Is that weird?", that means I wasn't weird.
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I zato što sam spomenuo "Je li to čudno?", to znači da to nije bilo čudno.
12:27
That means I was actually thinking just like him,
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To znači da sam razmišljao točno kao i on,
12:30
seeing this as a weird thing.
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vidjevši da je to čudna stvar.
12:32
And again, and again,
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I ponovno, i ponovno,
12:34
I learned that if I mention some doubt people might have
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naučio sam da ako spomenem sumnju koju ljudi možda imaju
12:37
before I ask the question,
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prije nego postavim pitanje,
12:39
I gained their trust.
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zadobit ću njihovo povjerenje.
12:40
People were more likely to say yes to me.
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Bilo je izglednije da će mi ljudi reći da.
12:42
And then I learned I could fulfill my life dream ...
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I onda sam naučio da mogu ispuniti svoj san...
12:46
by asking.
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pitajući.
12:47
You know, I came from four generations of teachers,
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3096
Znate, potječem od četiri generacije učitelja,
12:50
and my grandma has always told me,
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2816
i moja baka mi je uvijek govorila,
12:53
"Hey Jia, you can do anything you want,
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"Hej Jia, možeš raditi što god želiš,
12:55
but it'd be great if you became a teacher."
335
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ali bilo bi super da budeš učitelj."
12:57
(Laughter)
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(Smijeh)
12:59
But I wanted to be an entrepreneur, so I didn't.
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Ali htio sam biti poduzetnik, pa nisam.
13:01
But it has always been my dream to actually teach something.
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Ali uvijek je bio moj san da zaista nešto podučavam.
13:05
So I said, "What if I just ask
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Pa sam rekao, "Što ako samo pitam
13:06
and teach a college class?"
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i držim predavanje na fakultetu?"
13:09
I lived in Austin at the time,
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Živio sam u Austinu u to vrijeme,
13:11
so I went to University of Texas at Austin
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pa sam otišao na Sveučilište u Texasu,
13:13
and knocked on professors' doors and said, "Can I teach your class?"
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pokucao na vrata profesora i pitao "Mogu li držati vaše predavanje?"
13:16
I didn't get anywhere the first couple of times.
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Nisam dospio daleko prvih par puta.
13:18
But because I didn't run -- I kept doing it --
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Ali zato što nisam bježao -- nastavio sam to činiti --
13:21
and on the third try the professor was very impressed.
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i treći put profesor je bio impresioniran.
13:24
He was like, "No one has done this before."
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Rekao je, "Nitko to do sada nije napravio."
13:26
And I came in prepared with powerpoints and my lesson.
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I došao sam spreman sa prezentacijom i mojom lekcijom.
13:30
He said, "Wow, I can use this.
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Rekao je, "Wow, mogu to koristiti.
13:32
Why don't you come back in two months? I'll fit you in my curriculum."
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Zašto se ne vratiš za dva mjeseca? Uvrstit ću te u moj raspored."
13:36
And two months later I was teaching a class.
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I dva mjeseca kasnije držao sam predavanje.
13:38
This is me -- you probably can't see, this is a bad picture.
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Ovo sam ja -- ne vidite vjerojatno, jer je loša slika.
13:41
You know, sometimes you get rejected by lighting, you know?
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Znate, nekad vas odbije munja?
13:44
(Laughter)
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(Smijeh)
13:46
But wow --
355
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Ali wow --
13:47
when I finished teaching that class, I walked out crying,
356
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2736
kad sam završio s predavanjem, izašao sam plačući,
13:50
because I thought
357
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jer sam mislio
13:52
I could fulfill my life dream just by simply asking.
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da mogu ispuniti životni san samo postavljanjem pitanja.
13:55
I used to think I have to accomplish all these things --
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Nekad sam mislio da to sve moram postići --
13:58
have to be a great entrepreneur, or get a PhD to teach --
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da moram biti veliki poduzetnik, imati doktorat da podučavam --
14:02
but no, I just asked,
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ali ne, samo sam pitao,
14:03
and I could teach.
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i mogao sam podučavati.
14:05
And in that picture, which you can't see,
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I na toj slici koju ne vidite,
14:07
I quoted Martin Luther King, Jr.
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citirao sam Martina Luthera Kinga Jr.
14:11
Why? Because in my research I found that people who really change the world,
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4536
Zašto? Jer u mom istraživanju otkrio sam da ljudi koji zaista mijenjaju svijet,
14:15
who change the way we live and the way we think,
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koji mije,njaju način na koji živimo i mislimo
14:18
are the people who were met with initial and often violent rejections.
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su oni ljudi koje je dočekalo žestoko i često nasilno odbijanje.
14:22
People like Martin Luther King, Jr.,
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Ljudi kao Martin Luther King Jr.,
14:24
like Mahatma Gandhi, Nelson Mandela,
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kao Mahatma Gandhi, Nelson Mandela,
14:26
or even Jesus Christ.
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ili čak Isus Krist.
14:28
These people did not let rejection define them.
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Ti ljudi nisu dozvolili da ih definira odbijanje.
14:31
They let their own reaction after rejection define themselves.
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Oni su dozvolili vlastitim reakcijama nakon odbijanja da ih definiraju.
14:36
And they embraced rejection.
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I prihvatili su odbijanje.
14:39
And we don't have to be those people to learn about rejection,
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I ne moramo biti ti ljudi da bi naučili o odbijanju,
14:42
and in my case,
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i u mom slučaju,
14:43
rejection was my curse,
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odbijanje je bilo moje prokletstvo,
14:45
was my boogeyman.
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moja babaroga.
14:47
It has bothered me my whole life because I was running away from it.
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Mučilo me cijeli život jer sam od toga bježao.
14:51
Then I started embracing it.
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Onda sam to prigrlio.
14:53
I turned that into the biggest gift in my life.
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To sam pretvorio u najveći dar u mom životu.
14:57
I started teaching people how to turn rejections into opportunities.
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Počeo sam učiti ljude kako da odbijanje pretvore u prilike.
15:01
I use my blog, I use my talk,
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Koristim blog, moj govor,
15:03
I use the book I just published,
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koristim knjigu koju sam objavio,
15:05
and I'm even building technology to help people overcome their fear of rejection.
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i čak gradim tehnologiju koja će pomoći ljudima da prevladaju strah od odbijanja.
15:12
When you get rejected in life,
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Kada vas odbiju u životu,
15:13
when you are facing the next obstacle
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kada ste suočeni sa sljedećom preprekom
15:16
or next failure,
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ili sljedećim neuspjehom,
15:18
consider the possibilities.
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razmislite o mogućnostima.
15:20
Don't run.
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Nemojte bježati.
15:21
If you just embrace them,
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Ako ih samo prigrlite,
15:22
they might become your gifts as well.
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možda postanu i vaši darovi.
15:25
Thank you.
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Hvala vam.
15:26
(Applause)
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(Pljesak)
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