Why you think you're right -- even if you're wrong | Julia Galef

2,097,638 views ・ 2016-08-08

TED


Please double-click on the English subtitles below to play the video.

Translator: Júlia Ramírez Reviewer: Elena Pérez Gómez
00:12
So I'd like you to imagine for a moment
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M'agradaria que imaginéssiu
00:15
that you're a soldier in the heat of battle.
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que sou un soldat, enmig de la batalla.
00:18
Maybe you're a Roman foot soldier or a medieval archer
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Potser un soldat romà d'infanteria, o un arquer medieval,
00:22
or maybe you're a Zulu warrior.
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o un guerrer zulu.
00:24
Regardless of your time and place, there are some things that are constant.
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L'època i el lloc són indiferents, però hi ha aspectes constants.
00:28
Your adrenaline is elevated,
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L'adrenalina s'eleva
00:30
and your actions are stemming from these deeply ingrained reflexes,
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i les accions sorgeixen d'uns reflexos molt arrelats;
00:35
reflexes rooted in a need to protect yourself and your side
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reflexos arrelats a una necessitat de protegir-nos
00:39
and to defeat the enemy.
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i vèncer l'enemic.
00:42
So now, I'd like you to imagine playing a very different role,
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Ara, m'agradaria que imaginéssiu que sou algú completament diferent:
00:46
that of the scout.
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un explorador.
00:48
The scout's job is not to attack or defend.
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La tasca de l'explorador no és atacar o defensar,
00:51
The scout's job is to understand.
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sinó entendre.
00:54
The scout is the one going out,
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És aquell qui surt
00:56
mapping the terrain, identifying potential obstacles.
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examina el terreny, identifica possibles obstacles.
01:00
And the scout may hope to learn that, say, there's a bridge
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L'explorador espera descobrir que hi ha, per exemple, un pont
01:04
in a convenient location across a river.
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en un lloc adequat d'un riu.
01:06
But above all, the scout wants to know what's really there,
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Però sobretot, l'explorador vol saber què hi ha allà fora,
01:09
as accurately as possible.
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tan bé com pugui.
01:12
And in a real, actual army, both the soldier and the scout are essential.
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A l'exèrcit, ambdós són essencials,
01:17
But you can also think of each of these roles as a mindset --
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però també es poden considerar mentalitats:
01:22
a metaphor for how all of us process information and ideas
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una metàfora de com processem la informació i les idees
01:26
in our daily lives.
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en la vida quotidiana.
01:28
What I'm going to argue today is that having good judgment,
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Avui debatré sobre com tenir una opinió correcta,
01:32
making accurate predictions, making good decisions,
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predir adequadament o prendre bones decisions,
01:35
is mostly about which mindset you're in.
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depèn de la nostra mentalitat.
01:38
To illustrate these mindsets in action,
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Per il·lustrar aquestes mentalitats,
01:41
I'm going to take you back to 19th-century France,
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vull tornar a la França del segle XIX.
01:45
where this innocuous-looking piece of paper
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Allà, un tros de paper, aparentment innocu,
01:48
launched one of the biggest political scandals in history.
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va suposar un dels escàndols polítics més grans de la història.
01:51
It was discovered in 1894 by officers in the French general staff.
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Va ser descobert l'any 1894 per oficials de l'exèrcit francès.
01:56
It was torn up in a wastepaper basket,
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Estava fet trossos en una paperera,
01:59
but when they pieced it back together,
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però el van ajuntar
02:01
they discovered that someone in their ranks
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per descobrir que algú dels seus rangs
02:03
had been selling military secrets to Germany.
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estava venent secrets militars a Alemanya.
02:06
So they launched a big investigation,
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Així doncs, van començar una gran investigació
02:08
and their suspicions quickly converged on this man,
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i les sospites els van dirigir a aquest home:
02:12
Alfred Dreyfus.
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Alfred Dreyfus.
02:14
He had a sterling record,
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Tenia un historial excels,
02:16
no past history of wrongdoing, no motive as far as they could tell.
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cap equivocació, cap motivació que poguessin trobar.
02:20
But Dreyfus was the only Jewish officer at that rank in the army,
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Però en Dreyfus era l'únic oficial jueu d'aquell rang de l'exèrcit
02:25
and unfortunately at this time, the French Army was highly anti-Semitic.
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i, per desgràcia, en aquella època l'exèrcit francès era antisemita.
02:29
They compared Dreyfus's handwriting to that on the memo
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Van comparar la cal·ligrafia d'en Dreyfus amb la de la nota
02:32
and concluded that it was a match,
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i van concloure que coincidien,
02:34
even though outside professional handwriting experts
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malgrat que experts professionals externs
02:37
were much less confident in the similarity,
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no n'estaven tant convençuts,
02:40
but never mind that.
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els va donar igual.
02:41
They went and searched Dreyfus's apartment,
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Van inspeccionar el pis d'en Dreyfus,
02:43
looking for any signs of espionage.
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buscant senyals d'espionatge.
02:45
They went through his files, and they didn't find anything.
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Van revisar les seves carpetes, però no van trobar res.
02:48
This just convinced them more that Dreyfus was not only guilty,
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Cosa que els va convèncer que en Dreyfus era culpable
02:51
but sneaky as well, because clearly he had hidden all of the evidence
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i a més, escorredís, perquè havia amagat les proves
02:54
before they had managed to get to it.
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abans que les trobessin.
02:57
Next, they went and looked through his personal history
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Després, van revisar l'historial personal,
02:59
for any incriminating details.
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per tal de trobar detalls criminatoris.
03:02
They talked to his teachers,
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Van parlar amb els professors,
03:03
they found that he had studied foreign languages in school,
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i van descobrir que havia estudiat llengües estrangeres,
03:06
which clearly showed a desire to conspire with foreign governments
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que demostrava la intenció de conspirar amb governs estrangers
03:10
later in life.
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més endavant.
03:11
His teachers also said that Dreyfus was known for having a good memory,
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Els professors també van dir que en Dreyfus tenia bona memòria.
03:18
which was highly suspicious, right?
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Molt sospitós, oi?
03:20
You know, because a spy has to remember a lot of things.
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Perquè, com bé sabeu, un espia ha de recordar moltes coses.
03:24
So the case went to trial, and Dreyfus was found guilty.
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El cas va anar a judici i en Dreyfus va ser declarat culpable.
03:28
Afterwards, they took him out into this public square
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Més tard, el van fer sortir a una plaça
03:32
and ritualistically tore his insignia from his uniform
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i, com a ritual, li van arrencar la insígnia de l'uniforme
03:35
and broke his sword in two.
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i van trencar-li l'espasa en dos.
03:37
This was called the Degradation of Dreyfus.
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Va ser anomenat "la degradació de Dreyfus".
03:40
And they sentenced him to life imprisonment
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El van sentenciar a cadena perpètua
03:43
on the aptly named Devil's Island,
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a l'illa del Diable, curiosament anomenada,
03:46
which is this barren rock off the coast of South America.
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una barrera de roques a prop de la costa de Sud-amèrica.
03:49
So there he went, and there he spent his days alone,
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Hi va anar i va passar els dies sol,
03:53
writing letters and letters to the French government
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escrivint cartes i més cartes al govern francès,
03:55
begging them to reopen his case so they could discover his innocence.
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demanant que obrissin el cas, perquè descobrissin que era innocent.
03:59
But for the most part, France considered the matter closed.
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En general, però, França considerava el cas tancat.
04:03
One thing that's really interesting to me about the Dreyfus Affair
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El que més m'interessa del cas Dreyfus
04:07
is this question of why the officers were so convinced
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és per què els oficials estaven convençuts
04:11
that Dreyfus was guilty.
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que en Dreyfus era culpable.
04:13
I mean, you might even assume that they were setting him up,
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És a dir, es podria creure que li tendien una trampa,
04:16
that they were intentionally framing him.
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que l'incriminaven de manera intencionada.
04:18
But historians don't think that's what happened.
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Però els historiadors no creuen que fos així.
04:20
As far as we can tell,
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Pel que sabem,
04:21
the officers genuinely believed that the case against Dreyfus was strong.
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els oficials creien de veritat que el cas contra Dreyfus tenia motius de pes.
04:26
Which makes you wonder:
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Cosa que em fa pensar
04:28
What does it say about the human mind
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el que diu de la ment humana,
04:30
that we can find such paltry evidence
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el fet que unes proves tan insignificants siguin
04:33
to be compelling enough to convict a man?
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tan convincents com per condemnar algú.
04:36
Well, this is a case of what scientists call "motivated reasoning."
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Els científics ho anomenen "raonament motivat".
04:40
It's this phenomenon in which our unconscious motivations,
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És un fenomen en què les motivacions inconscients,
04:43
our desires and fears,
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els desitjos i les pors,
04:45
shape the way we interpret information.
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determinen com interpretem la informació.
04:48
Some information, some ideas, feel like our allies.
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Hi ha informació, idees, que semblen aliades:
04:51
We want them to win. We want to defend them.
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volem que guanyin, volem defensar-les.
04:54
And other information or ideas are the enemy,
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Hi ha informació, idees, que són l'enemic
04:56
and we want to shoot them down.
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i volem abatre-les.
04:59
So this is why I call motivated reasoning, "soldier mindset."
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Per això dic que aquest raonament és la "mentalitat del soldat".
05:03
Probably most of you have never persecuted
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Probablement, cap de vosaltres ha perseguit mai
05:07
a French-Jewish officer for high treason,
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un oficial francès jueu per alta traïció,
05:09
I assume,
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suposo.
05:10
but maybe you've followed sports or politics, so you might have noticed
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Però segurament heu seguit esports, política, i us haureu adonat
05:15
that when the referee judges that your team committed a foul,
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que quan l'àrbitre creu que el nostre equip ha comès una falta,
05:19
for example,
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per exemple,
05:21
you're highly motivated to find reasons why he's wrong.
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estem motivats a saber per què no té raó.
05:24
But if he judges that the other team committed a foul -- awesome!
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Però si creu que l'altre equip ha comès una falta, perfecte!
05:27
That's a good call, let's not examine it too closely.
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És una bona decisió, no ho analitzem tant.
05:30
Or, maybe you've read an article or a study
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O, potser hem llegit un article o un estudi
05:32
that examined some controversial policy,
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que analitza una llei controvertida,
05:35
like capital punishment.
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com la pena de mort.
05:37
And, as researchers have demonstrated,
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I, com els investigadors han demostrat,
05:39
if you support capital punishment
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si defensem la pena de mort,
05:41
and the study shows that it's not effective,
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i l'estudi demostra que no és efectiva,
05:44
then you're highly motivated to find all the reasons
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estem més motivats a saber per què
05:47
why the study was poorly designed.
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l'estudi no està ben enfocat.
05:49
But if it shows that capital punishment works,
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Però si demostra que la pena de mort funciona,
05:51
it's a good study.
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és un bon estudi.
05:53
And vice versa: if you don't support capital punishment, same thing.
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I viceversa: si no creiem en la pena de mort, igual.
05:56
Our judgment is strongly influenced, unconsciously,
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La nostra opinió està molt influenciada, inconscientment,
05:59
by which side we want to win.
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per allò que volem que guanyi.
06:02
And this is ubiquitous.
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I això és ubic.
06:03
This shapes how we think about our health, our relationships,
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Determina la manera de pensar en la salut, les relacions,
06:07
how we decide how to vote,
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com decidir el vot,
06:08
what we consider fair or ethical.
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allò que considerem just o ètic.
06:12
What's most scary to me about motivated reasoning
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El que més por fa sobre el raonament motivat
06:14
or soldier mindset,
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o mentalitat del soldat
06:15
is how unconscious it is.
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és com n'és d'inconscient.
06:17
We can think we're being objective and fair-minded
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Podem pensar que som objectius i justos
06:20
and still wind up ruining the life of an innocent man.
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i acabar arruïnant la vida d'un home innocent.
06:25
However, fortunately for Dreyfus, his story is not over.
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Tanmateix, per sort pel Dreyfus, la història no acaba aquí.
06:27
This is Colonel Picquart.
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Ell és el coronel Picquart.
06:29
He's another high-ranking officer in the French Army,
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És un altre oficial d'alt rang de l'exèrcit francès.
06:31
and like most people, he assumed Dreyfus was guilty.
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Com la majoria de gent, creia que Dreyfus era culpable.
06:34
Also like most people in the army, he was at least casually anti-Semitic.
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Com molta gent a l'exèrcit, era, casualment, antisemita.
06:39
But at a certain point, Picquart began to suspect:
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Però en algun moment, Picquart va començar a sospitar:
06:43
"What if we're all wrong about Dreyfus?"
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"I si ens equivoquem amb en Dreyfus?"
06:46
What happened was, he had discovered evidence
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El que va passar, va ser que havia descobert
06:48
that the spying for Germany had continued,
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que l'espia alemany havia continuat
06:51
even after Dreyfus was in prison.
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després d'enviar en Dreyfus a la presó.
06:53
And he had also discovered that another officer in the army
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També havia descobert que un altre oficial de l'exèrcit
06:56
had handwriting that perfectly matched the memo,
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tenia una cal·ligrafia igual a la de la nota,
06:59
much closer than Dreyfus's handwriting.
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molt més semblant que la d'en Dreyfus.
07:02
So he brought these discoveries to his superiors,
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Així, va portar els descobriments als seus superiors,
07:06
but to his dismay, they either didn't care
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però, per desgràcia, o bé els va ser igual,
07:09
or came up with elaborate rationalizations to explain his findings,
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o van començar amb racionalitzacions per justificar els descobriments.
07:13
like, "Well, all you've really shown, Picquart, is that there's another spy
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Com ara, "has descobert que hi ha un altre espia
07:18
who learned how to mimic Dreyfus's handwriting,
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que ha après a copiar la cal·ligrafia d'en Dreyfus
07:21
and he picked up the torch of spying after Dreyfus left.
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i li ha pres el relleu,
07:25
But Dreyfus is still guilty."
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però en Dreyfus és culpable".
07:27
Eventually, Picquart managed to get Dreyfus exonerated.
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Finalment, Picquart va aconseguir exonerar en Dreyfus.
07:30
But it took him 10 years,
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Va trigar 10 anys
07:32
and for part of that time, he himself was in prison
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i part d'aquest temps també ell va anar a la presó
07:35
for the crime of disloyalty to the army.
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per deslleialtat a l'exèrcit.
07:38
A lot of people feel like Picquart can't really be the hero of this story
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Molta gent creu que Picquart no pot ser l'heroi de la història,
07:44
because he was an anti-Semite and that's bad, which I agree with.
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perquè era antisemita, i això és dolent, que és cert.
07:49
But personally, for me, the fact that Picquart was anti-Semitic
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Però, personalment crec que el fet que fos antisemita
07:53
actually makes his actions more admirable,
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fa que les seves accions siguin més admirables encara;
07:56
because he had the same prejudices, the same reasons to be biased
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perquè tenia els mateixos prejudicis i raons per ser parcial
07:59
as his fellow officers,
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que els seus companys oficials.
08:01
but his motivation to find the truth and uphold it trumped all of that.
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Però la seva motivació per descobrir la veritat
i defensar-la ho va superar tot.
08:07
So to me,
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Per a mi,
08:08
Picquart is a poster child for what I call "scout mindset."
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Picquart és un exemple de la "mentalitat de l'explorador".
08:12
It's the drive not to make one idea win or another lose,
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És l'impuls de no fer que una idea guanyi o perdi,
08:16
but just to see what's really there
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sinó veure què hi ha en realitat, tan precís com sigui possible.
08:18
as honestly and accurately as you can,
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08:21
even if it's not pretty or convenient or pleasant.
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Encara que no sigui agradable o convenient.
08:25
This mindset is what I'm personally passionate about.
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Aquesta mentalitat és la que m'apassiona.
08:28
And I've spent the last few years examining and trying to figure out
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I durant els últims anys, he investigat i intentat descobrir
08:33
what causes scout mindset.
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l'origen de la mentalitat d'explorador.
08:35
Why are some people, sometimes at least,
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Per què hi ha gent, de vegades, almenys,
08:39
able to cut through their own prejudices and biases and motivations
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que pot apartar els prejudicis, la parcialitat i la motivació,
08:42
and just try to see the facts and the evidence
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i intenta veure els fets i les proves
08:45
as objectively as they can?
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el més objectivament possible.
08:47
And the answer is emotional.
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La resposta és emocional.
08:51
So, just as soldier mindset is rooted in emotions
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Tal com la mentalitat del soldat s'arrela a emocions
08:54
like defensiveness or tribalism,
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com l'actitud defensiva o el tribalisme,
08:58
scout mindset is, too.
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també ho fa l'explorador.
09:00
It's just rooted in different emotions.
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S'arrela a emocions diferents.
09:02
For example, scouts are curious.
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Per exemple, els exploradors són curiosos,
09:05
They're more likely to say they feel pleasure
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estan predisposats a dir que senten plaer
09:09
when they learn new information
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quan aprenen coses noves,
09:10
or an itch to solve a puzzle.
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o que desitgen resoldre un enigma.
09:13
They're more likely to feel intrigued when they encounter something
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Estan predisposats a la intriga quan troben alguna cosa
09:16
that contradicts their expectations.
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que contradiu les expectatives.
09:19
Scouts also have different values.
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També tenen valors diferents:
09:21
They're more likely to say they think it's virtuous
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diran més fàcilment que és virtuós
09:24
to test your own beliefs,
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posar a prova les creences;
09:25
and they're less likely to say that someone who changes his mind
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i no diran que algú que canvia d'opinió
09:29
seems weak.
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és dèbil.
09:30
And above all, scouts are grounded,
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I, sobretot, tenen els peus a terra,
09:32
which means their self-worth as a person
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és a dir, que la seva autoestima
09:36
isn't tied to how right or wrong they are about any particular topic.
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no va lligada a tenir raó o no en alguna cosa.
09:42
So they can believe that capital punishment works.
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Poden creure que la pena de mort funciona.
09:45
If studies come out showing that it doesn't, they can say,
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Si els estudis demostren que no, poden dir
09:48
"Huh. Looks like I might be wrong. Doesn't mean I'm bad or stupid."
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"Vaja, sembla que no tinc raó. No vol dir que sigui dolent o estúpid".
09:53
This cluster of traits is what researchers have found --
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Aquest conjunt de trets és el que, segons els investigadors
09:58
and I've also found anecdotally --
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i personalment trobo anecdòtic,
10:00
predicts good judgment.
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prediu el seny.
10:02
And the key takeaway I want to leave you with about those traits
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El que vull que n'extraieu, d'aquestes característiques,
10:05
is that they're primarily not about how smart you are
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és que no demostren com en som de llestos
10:09
or about how much you know.
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o tot el que sabem.
10:11
In fact, they don't correlate very much with IQ at all.
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De fet, no tenen cap relació amb el QI.
10:14
They're about how you feel.
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Tenen relació amb el que sentim.
10:16
There's a quote that I keep coming back to, by Saint-Exupéry.
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Hi ha una cita de Saint-Exupéry,
10:20
He's the author of "The Little Prince."
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l'autor del Petit Príncep,
10:22
He said, "If you want to build a ship,
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que diu: "Si vols construir un vaixell,
10:26
don't drum up your men to collect wood and give orders
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no fomentis que els homes agafin fusta i no donis ordres
10:30
and distribute the work.
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ni distribueixis la feina.
10:32
Instead, teach them to yearn for the vast and endless sea."
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Ensenya'ls a anhelar el mar vast i infinit".
10:38
In other words, I claim,
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En altres paraules, us dic
10:40
if we really want to improve our judgment as individuals
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que si volem millorar el nostre criteri com a persones
10:44
and as societies,
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i com a societats,
10:45
what we need most is not more instruction in logic
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no necessitem més educació en lògica,
10:49
or rhetoric or probability or economics,
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ni en retòrica, probabilitat o economia,
10:52
even though those things are quite valuable.
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malgrat que aquestes tinguin molt valor.
10:54
But what we most need to use those principles well
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El que necessitem per emprar bé aquests principis,
10:58
is scout mindset.
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és mentalitat d'explorador.
10:59
We need to change the way we feel.
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Cal canviar la manera com ens sentim.
11:01
We need to learn how to feel proud instead of ashamed
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Cal aprendre a estar orgullosos, no avergonyits,
11:05
when we notice we might have been wrong about something.
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quan ens adonem que no tenim raó.
11:08
We need to learn how to feel intrigued instead of defensive
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Cal aprendre a estar intrigats, no a la defensiva,
11:11
when we encounter some information that contradicts our beliefs.
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quan trobem informació que contradiu les creences.
11:16
So the question I want to leave you with is:
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La pregunta que us vull fer és:
11:19
What do you most yearn for?
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Què és el que més anheleu?
11:22
Do you yearn to defend your own beliefs?
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Anheleu defensar les vostres creences?
11:26
Or do you yearn to see the world as clearly as you possibly can?
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O veure el món tant clarament com sigui possible?
11:30
Thank you.
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Gràcies.
11:31
(Applause)
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(Aplaudiments)
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