Why the best hire might not have the perfect resume | Regina Hartley

Translator: Irene Z Reviewer: Dewi Barnas

Your company launches a search for an open position.

Perusahaan Anda membuka lowongan kerja.

The applications start rolling in,

Lamaran kerja mulai berdatangan

and the qualified candidates are identified.

dan para kandidat yang memenuhi syarat ditemukan.

Now the choosing begins.

Kini seleksi dimulai.

Person A: Ivy League, 4.0, flawless resume,

Kandidat A: Ivy League, IPK 4,0, resume yang sempurna,

great recommendations.

punya rekomendasi bagus.

All the right stuff.

Semuanya bagus.

Person B: state school, fair amount of job hopping,

Kandidat B: universitas negeri, sering ganti pekerjaan,

and odd jobs like cashier and singing waitress.

kerja serabutan seperti kasir dan penyanyi sekaligus pramusaji.

But remember -- both are qualified.

Tapi ingat -- keduanya memenuhi syarat.

So I ask you:

Jadi saya tanya,

who are you going to pick?

mana yang akan Anda pilih?

My colleagues and I created very official terms

Kolega saya dan saya menciptakan istilah resmi yang kami pakai

to describe two distinct categories of candidates.

untuk membedakan dua kategori kandidat.

We call A "the Silver Spoon,"

Kandidat A kami sebut "Pewaris" (Silver Spoon).

the one who clearly had advantages and was destined for success.

Orang yang punya segalanya dan ditakdirkan untuk sukses.

And we call B "the Scrapper,"

Dan kandidat B kami sebut "Pejuang" (Scrapper).

the one who had to fight against tremendous odds

Orang yang harus melewati berbagai rintangan

to get to the same point.

untuk sukses.

You just heard a human resources director refer to people

Anda baru saja mendengar seorang Direktur SDM menggolongkan orang

as Silver Spoons and Scrappers --

sebagai "Pewaris" dan "Pejuang" --

(Laughter)

(Tertawa)

which is not exactly politically correct and sounds a bit judgmental.

Istilah ini mungkin menyinggung dan terdengar sedikit menghakimi.

But before my human resources certification gets revoked --

Tapi sebelum sertifikasi SDM saya dicabut --

(Laughter)

(Tertawa)

let me explain.

biar saya jelaskan.

A resume tells a story.

Sebuah resume menceritakan satu narasi.

And over the years, I've learned something about people

Selama bertahun-tahun, saya belajar tentang orang-orang

whose experiences read like a patchwork quilt,

yang pengalamannya seperti karya seni tambal sulam,

that makes me stop and fully consider them

yang membuat saya benar-benar mempertimbangkan mereka

before tossing their resumes away.

alih-alih menyingkirkan resume mereka begitu saja.

A series of odd jobs may indicate

Serentetan kerja serabutan bisa menandakan

inconsistency, lack of focus, unpredictability.

inkonsistensi, kurangnya fokus, ketidakpastian.

Or it may signal a committed struggle against obstacles.

Atau bisa mengindikasikan kegigihan melawan rintangan.

At the very least, the Scrapper deserves an interview.

Setidaknya, Pejuang layak diwawancara.

To be clear,

Saya tekankan,

I don't hold anything against the Silver Spoon;

saya tidak anti Pewaris;

getting into and graduating from an elite university

Masuk dan lulus dari universitas terkemuka

takes a lot of hard work and sacrifice.

tidak gampang dan butuh banyak pengorbanan.

But if your whole life has been engineered toward success,

Tapi jika seluruh hidup Anda telah dirancang menuju kesuksesan,

how will you handle the tough times?

bagaimana Anda bisa mengatasi masa sulit?

One person I hired felt that because he attended an elite university,

Seseorang yang saya pekerjakan adalah lulusan universitas terkemuka,

there were certain assignments that were beneath him,

dan ia merasa pekerjaan tertentu tidak pantas untuknya.

like temporarily doing manual labor to better understand an operation.

Seperti kadang-kadang melakukan kerja manual

untuk dapat lebih mengerti suatu proses.

Eventually, he quit.

Akhirnya, dia mengundurkan diri.

But on the flip side,

Tapi sebaliknya,

what happens when your whole life is destined for failure

apa yang terjadi jika seluruh hidup Anda ditakdirkan gagal,

and you actually succeed?

tapi Anda akhirnya sukses?

I want to urge you to interview the Scrapper.

Saya ingin mendorong Anda untuk mewawancarai Pejuang.

I know a lot about this because I am a Scrapper.

Saya tahu banyak soal ini, karena saya sendiri Pejuang.

Before I was born,

Sebelum saya lahir,

my father was diagnosed with paranoid schizophrenia,

ayah saya didiagnosis skizofrenia paranoid.

and he couldn't hold a job in spite of his brilliance.

Ayah saya tidak punya pekerjaan stabil, meskipun dia pintar sekali.

Our lives were one part "Cuckoo's Nest,"

Hidup kami seperti sebagian film "Cuckoo's Nest,"

one part "Awakenings"

sebagian film "Awakenings,"

and one part "A Beautiful Mind."

dan sebagian film "A Beautiful Mind."

(Laughter)

(Tertawa)

I'm the fourth of five children raised by a single mother

Saya anak keempat dari lima bersaudara, dibesarkan hanya oleh ibu kami

in a rough neighborhood in Brooklyn, New York.

di lingkungan yang sulit di Brooklyn, New York.

We never owned a home, a car, a washing machine,

Kami tidak punya rumah, mobil, mesin cuci

and for most of my childhood, we didn't even have a telephone.

dan hampir sepanjang masa kecil saya, kami bahkan tidak punya telepon.

So I was highly motivated

Jadi, saya sangat termotivasi

to understand the relationship between business success and Scrappers,

untuk memahami hubungan antara kesuksesan bisnis dan Pejuang

because my life could easily have turned out very differently.

karena jalan hidup saya bisa saja benar-benar berbeda.

As I met successful business people

Saat saya bertemu pebisnis sukses

and read profiles of high-powered leaders,

dan membaca profil pemimpin-pemimpin yang berkuasa,

I noticed some commonality.

saya menemukan kesamaan.

Many of them had experienced early hardships,

Banyak dari mereka telah mengalami kesulitan sejak masih muda,

anywhere from poverty, abandonment,

dari kemiskinan, pengabaian,

kehilangan salah satu orang tua saat mereka masih kecil,

death of a parent while young,

to learning disabilities, alcoholism and violence.

hingga ketidakmampuan belajar, alkoholisme, dan kekerasan.

The conventional thinking has been that trauma leads to distress,

Pemikiran konvensional beranggapan trauma memicu penderitaan,

and there's been a lot of focus on the resulting dysfunction.

dan sudah banyak yang mempelajari disfungsi yang diakibatkannya.

But during studies of dysfunction, data revealed an unexpected insight:

Tapi dalam studi disfungsi, data menunjukkan suatu hal di luar dugaan:

that even the worst circumstances can result in growth and transformation.

pertumbuhan dan perubahan bisa terjadi di lingkungan terburuk sekalipun.

A remarkable and counterintuitive phenomenon has been discovered,

Satu fenomena luar biasa dan berlawanan dengan intuisi.

which scientists call Post Traumatic Growth.

Para ilmuwan menyebutnya pertumbuhan pasca trauma (Post Traumatic Growth).

In one study designed to measure the effects of adversity

Sebuah studi yang mengukur pengaruh kemalangan

on children at risk,

pada anak-anak beresiko menunjukkan

among a subset of 698 children

bahwa dari 698 anak yang mengalami kondisi sangat parah dan ekstrem,

who experienced the most severe and extreme conditions,

fully one-third grew up to lead healthy, successful and productive lives.

sepertiganya tumbuh sehat, sukses, dan produktif.

In spite of everything and against tremendous odds, they succeeded.

Meski segala hal yang mereka alami dan melewati berbagai kesulitan,

mereka berhasil.

One-third.

Sepertiganya.

Take this resume.

Misalkan riwayat hidup berikut.

This guy's parents give him up for adoption.

Orang tua pria ini menyerahkannya untuk diadopsi.

He never finishes college.

Dia tidak lulus kuliah,

He job-hops quite a bit,

lumayan sering ganti pekerjaan,

goes on a sojourn to India for a year,

tinggal di India selama setahun.

and to top it off, he has dyslexia.

Dia bahkan mengidap disleksia.

Would you hire this guy?

Akankah Anda mempekerjakan orang ini?

His name is Steve Jobs.

Namanya Steve Jobs.

In a study of the world's most highly successful entrepreneurs,

Dalam sebuah studi mengenai para pebisnis dunia yang sangat sukses.

it turns out a disproportionate number have dyslexia.

ternyata sejumlah pebisnis mengidap disleksia.

In the US,

Di Amerika,

35 percent of the entrepreneurs studied had dyslexia.

35 persen pebisnis dalam studi ini mengidap disleksia.

What's remarkable -- among those entrepreneurs

Yang mengesankan -- para pebisnis

who experience post traumatic growth,

yang mengalami pertumbuhan pasca trauma tersebut

they now view their learning disability

kini menganggap ketidakmampuan belajar mereka

as a desirable difficulty which provided them an advantage

sebagai kesulitan yang diinginkan dan menguntungkan

because they became better listeners and paid greater attention to detail.

karena mereka menjadi pendengar yang lebih baik dan perhatian pada hal-hal kecil.

They don't think they are who they are in spite of adversity,

Mereka tidak berpikir bahwa mereka sampai di posisi mereka

meski berbagai kesulitan yang mereka lalui,

they know they are who they are because of adversity.

mereka tahu kesulitan itulah yang telah membentuk mereka.

They embrace their trauma and hardships

Mereka menerima trauma dan kesulitan mereka

as key elements of who they've become,

sebagai kunci utama pembentukan diri mereka.

and know that without those experiences,

Mereka tahu bahwa tanpa pengalaman tersebut,

they might not have developed the muscle and grit required

mereka mungkin tidak bisa membangun kekuatan dan keberanian

to become successful.

yang diperlukan untuk sukses.

One of my colleagues had his life completely upended

Salah satu rekan saya, kehidupannya berubah drastis

as a result of the Chinese Cultural Revolution in 1966.

karena Revolusi Kebudayaan Tiongkok di tahun 1966.

At age 13, his parents were relocated to the countryside,

Pada usia 13 tahun, orang tuanya dipindahkan ke pedesaan,

the schools were closed

sekolah-sekolah ditutup.

and he was left alone in Beijing to fend for himself until 16,

Dia sendirian di Beijing dan hidup tanpa bantuan orang lain sampai umur 16 tahun

when he got a job in a clothing factory.

ketika dia mendapat pekerjaan di pabrik pakaian.

But instead of accepting his fate,

Tapi bukannya menerima nasibnya,

he made a resolution that he would continue his formal education.

dia bertekad untuk melanjutkan sekolah.

Eleven years later, when the political landscape changed,

Sebelas tahun kemudian, ketika keadaan politik berubah,

he heard about a highly selective university admissions test.

dia mendengar tentang tes masuk universitas yang sangat ketat.

He had three months to learn the entire curriculum

Dia punya tiga bulan untuk mempelajari seluruh kurikulum

of middle and high school.

SMP dan SMA.

So, every day he came home from the factory,

Jadi, setiap hari selesai bekerja dia pulang ke rumah,

took a nap, studied until 4am, went back to work

beristirahat sebentar, belajar sampai jam 4 pagi,

kembali bekerja,

and repeated this cycle every day for three months.

dan ini berulang tiap hari selama tiga bulan.

He did it, he succeeded.

Dia melakukannya, dia berhasil.

His commitment to his education was unwavering, and he never lost hope.

Dia berkomitmen tinggi terhadap pendidikan dan tidak pernah putus asa.

Today, he holds a master's degree,

Hari ini, dia punya gelar S2.

and his daughters each have degrees from Cornell and Harvard.

Satu putrinya lulusan Cornell dan putri lainnya lulusan Harvard.

Scrappers are propelled by the belief

Pejuang didorong oleh keyakinan

that the only person you have full control over is yourself.

bahwa dia sendiri yang punya kendali penuh atas dirinya sendiri.

When things don't turn out well,

Ketika sesuatu tidak berjalan baik,

Scrappers ask, "What can I do differently to create a better result?"

Pejuang bertanya, "Apa yang bisa saya lakukan untuk mendapatkan

hasil yang lebih baik?"

Scrappers have a sense of purpose

Pejuang punya tujuan

that prevents them from giving up on themselves,

yang mencegah mereka menyerah,

kind of like if you've survived poverty, a crazy father and several muggings,

seperti jika Anda selamat dari kemiskinan, ayah yang gila, dan beberapa penjambretan,

you figure, "Business challenges? --

Anda berpikir, "Tantangan bisnis? --

(Laughter)

(Tertawa)

Really?

Yang benar saja.

Piece of cake. I got this."

Mudah sekali. Saya bisa atasi."

(Laughter)

(Tertawa)

And that reminds me -- humor.

Dan ini mengingatkan saya pada -- humor.

Scrappers know that humor gets you through the tough times,

Pejuang tahu humor membantu Anda melewati masa sulit,

and laughter helps you change your perspective.

dan tertawa membantu mengubah perspektif Anda.

And finally, there are relationships.

Dan akhirnya, hubungan.

People who overcome adversity don't do it alone.

Orang yang mengatasi kesulitan tidak melakukannya sendirian.

Somewhere along the way,

Dalam usahanya, mereka bertemu orang

they find people who bring out the best in them

yang membuat mereka mengeluarkan kemampuan terbaik mereka,

and who are invested in their success.

orang yang membantu kesuksesan mereka.

Having someone you can count on no matter what

Punya seseorang yang bisa diandalkan kapan saja

is essential to overcoming adversity.

sangat penting untuk mengatasi kesulitan.

I was lucky.

Saya beruntung.

In my first job after college,

Pada pekerjaan pertama saya,

I didn't have a car, so I carpooled across two bridges

saya tidak punya mobil,

jadi saya menumpang pada

with a woman who was the president's assistant.

seorang wanita yang menjabat asisten presdir.

She watched me work

Dia memperhatikan saya bekerja

and encouraged me to focus on my future

dan mendorong saya untuk fokus pada masa depan

and not dwell on my past.

dan tidak selalu memikirkan masa lalu saya.

Along the way I've met many people

Selama ini saya sudah bertemu banyak orang

who've provided me brutally honest feedback,

yang sangat jujur dalam mengkritik,

advice and mentorship.

menasehati, dan membimbing saya.

These people don't mind

Orang-orang ini tidak keberatan bahwa

that I once worked as a singing waitress to help pay for college.

saya dulu bekerja sebagai penyanyi sekaligus pramusaji demi biaya kuliah.

(Laughter)

(Tertawa)

I'll leave you with one final, valuable insight.

Saya akan memberi Anda satu nasehat penting.

Companies that are committed to diversity and inclusive practices

Perusahaan yang berkomitmen pada keragaman dan praktek inklusif

tend to support Scrappers

cenderung mendukung Pejuang

and outperform their peers.

dan lebih unggul daripada perusahaan lainnya.

According to DiversityInc,

Menurut DiversityInc,

a study of their top 50 companies for diversity

hasil studi mengenai keragaman di 50 perusahaan teratas mereka

outperformed the S&P 500 by 25 percent.

mengungguli S&P 500 sebesar 25 persen.

So back to my original question.

Kembali ke pertanyaan awal saya.

Who are you going to bet on:

Anda akan bertaruh untuk siapa:

Silver Spoon or Scrapper?

Pewaris atau Pejuang?

I say choose the underestimated contender,

Saya bilang, pilih kandidat yang kelihatan remeh

whose secret weapons are passion and purpose.

tapi yang senjata rahasianya adalah gairah dan tekad.

Hire the Scrapper.

Pekerjakan Pejuang.

(Applause)

(Tepuk tangan)