Why you should know how much your coworkers get paid | David Burkus

206,741 views ・ 2016-10-11

TED


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譯者: jim 陳哲民 審譯者: JiYuan Zhang
00:13
How much do you get paid?
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你有多少薪水?
00:15
Don't answer that out loud.
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不必大聲回答。
00:17
But put a number in your head.
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但在腦中想一下。
00:20
Now: How much do you think the person sitting next to you gets paid?
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現在,你認為坐在你旁邊的 這個人有多少薪水?
00:25
Again, don't answer out loud.
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同樣地,不必大聲講出來。
00:27
(Laughter)
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(笑聲)
00:29
At work, how much do you think
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在你的工作中,你認為多少薪水,
00:31
the person sitting in the cubicle or the desk next to you gets paid?
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是坐在隔壁或隔壁桌的人 應該要得到的?
00:35
Do you know?
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你知道嗎?
00:36
Should you know?
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你應該知道嗎?
00:38
Notice, it's a little uncomfortable for me to even ask you those questions.
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注意,問你這些問題 甚至都讓我有點不舒服。
00:42
But admit it -- you kind of want to know.
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但不得不承認你想知道。
00:46
Most of us are uncomfortable with the idea of broadcasting our salary.
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我們大多數人對說出我們的薪水 這個想法感到不舒服。
00:50
We're not supposed to tell our neighbors,
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我們不應該告訴鄰居,
00:52
and we're definitely not supposed to tell our office neighbors.
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我們也絕對不應該 告訴我們的同事。
00:55
The assumed reason is that if everybody knew what everybody got paid,
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假設的原因是如果大家 互相知道誰得了多少薪水,
00:59
then all hell would break loose.
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那麼就會天下大亂。
01:01
There'd be arguments, there'd be fights,
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會有爭論與戰鬥,
01:03
there might even be a few people who quit.
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甚至可能有幾個人辭職。
01:05
But what if secrecy is actually the reason for all that strife?
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但如果實際上保密是 所有爭鬥的原因會如何?
01:09
And what would happen if we removed that secrecy?
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如果我們去除那個 保密的潛規則又會發生什麼?
01:12
What if openness actually increased the sense of fairness and collaboration
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如果實際上在一個公司裡, 開放可以讓人覺得公平和協作
01:16
inside a company?
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又會如何?
01:17
What would happen if we had total pay transparency?
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如果我們將薪資透明化會發生什麼?
01:22
For the past several years,
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過去幾年,
01:23
I've been studying the corporate and entrepreneurial leaders
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我研究了公司和創業領袖
01:26
who question the conventional wisdom about how to run a company.
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關於如何運作一個公司的共同看法。
01:30
And the question of pay keeps coming up.
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薪水的問題不斷出現,
01:33
And the answers keep surprising.
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但是他們的回答一直很讓人驚奇。
01:36
It turns out that pay transparency --
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事實證明,公開工資,
01:38
sharing salaries openly across a company --
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跨公司分享工資資料,
01:40
makes for a better workplace for both the employee
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能為每位員工還有組織
01:43
and for the organization.
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製造一個更好的工作環境。
01:45
When people don't know how their pay compares to their peers',
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當人們不知道相比於同事 他們的薪水情況如何,
01:48
they're more likely to feel underpaid
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他們更有可能覺得自己的薪水太少,
01:50
and maybe even discriminated against.
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甚至可能感到受到歧視。
01:52
Do you want to work at a place that tolerates the idea
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你想在一個容忍 這個想法的地方工作嗎?
01:55
that you feel underpaid or discriminated against?
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你覺得太少或歧視?
01:58
But keeping salaries secret does exactly that,
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但保持薪水秘密就是這樣,
02:01
and it's a practice as old as it is common,
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這是一種很普遍的古老做法,
02:04
despite the fact that in the United States,
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儘管事實在美國,
02:06
the law protects an employee's right to discuss their pay.
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法律保障員工討論薪水的權益。
02:11
In one famous example from decades ago,
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在幾十年前的一個著名例子中,
02:13
the management of Vanity Fair magazine
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《浮華世界》雜誌的管理者,
02:16
actually circulated a memo entitled:
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實際上分發了一份備忘錄,題為:
02:18
"Forbidding Discussion Among Employees of Salary Received."
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「禁忌的討論 。」
02:21
"Forbidding" discussion among employees of salary received.
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其中禁止討論員工的薪資。
02:25
Now that memo didn't sit well with everybody.
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這條規則不是所有人都接受得了的。
02:27
New York literary figures Dorothy Parker,
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紐約作家圏知名人物 Dorothy Parker、
02:29
Robert Benchley and Robert Sherwood,
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Robert Benchley、 Robert Sherwood,
02:31
all writers in the Algonquin Round Table,
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還有在阿爾岡昆圓桌文人會的作家,
02:33
decided to stand up for transparency
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決定堅持薪資透明。
02:35
and showed up for work the next day
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並在第二天現身工作時,
02:37
with their salary written on signs hanging from their neck.
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將他們的薪水寫在 掛在他們脖子的工資牌上。
02:40
(Laughter)
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(笑聲)
02:42
Imagine showing up for work
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想像現身工作時,
02:44
with your salary just written across your chest for all to see.
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你的薪水寫在牌子上, 讓所有人都看到。
02:49
But why would a company even want to discourage salary discussions?
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但是為什麼公司會想要 阻止工資討論?
02:52
Why do some people go along with it, while others revolt against it?
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為什麼有些人喜歡它, 而其他人反對它?
02:57
It turns out that in addition to the assumed reasons,
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事實證明除了假設的原因之外,
03:00
pay secrecy is actually a way to save a lot of money.
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工資保密其實是節省很多錢的方式。
03:04
You see, keeping salaries secret
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你看,保持薪資秘密,
03:06
leads to what economists call "information asymmetry."
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導致經濟學家所說的 「信息不對稱。」
03:09
This is a situation where, in a negotiation,
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在這情況談判的雙方,
03:11
one party has loads more information than the other.
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一方比一方有更多資訊。
03:14
And in hiring or promotion or annual raise discussions,
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在招聘、升職、加薪的討論中,
03:18
an employer can use that secrecy to save a lot of money.
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雇主可以使用這種保密方式 節省很多錢。
03:22
Imagine how much better you could negotiate for a raise
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想像一下如果你知道每個人的薪資,
03:25
if you knew everybody's salary.
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你會要到多少加薪。
03:29
Economists warn that information asymmetry
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經濟學家警告說信息不對稱
03:32
can cause markets to go awry.
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可能會導致市場出差錯。
03:33
Someone leaves a pay stub on the copier,
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有人在印表機上 不小心遺留一張工資表,
03:35
and suddenly everybody is shouting at each other.
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然後大家突然互相喊叫。
03:38
In fact, they even warn
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事實上,他們甚至警告,
03:40
that information asymmetry can lead to a total market failure.
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信息不對稱可能導致整個市場失靈。
03:46
And I think we're almost there.
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我認為我們正處在這個邊緣。
03:48
Here's why:
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這就是為甚麼:
03:49
first, most employees have no idea how their pay compares to their peers'.
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第一,大多數的員工不知道 自己的薪酬與同事相比是如何。
03:54
In a 2015 survey of 70,000 employees,
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在 2015 年對 70,000 名 員工的調查中,
03:58
two-thirds of everyone who is paid at the market rate
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三分之二按標準敘薪的員工
04:02
said that they felt they were underpaid.
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表示他們覺得自己工資不高。
04:05
And of everybody who felt that they were underpaid,
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對於所有感覺到 自己沒有得到足夠薪水的人,
04:07
60 percent said that they intended to quit,
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60% 打算辭職,
04:10
regardless of where they were -- underpaid, overpaid
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不管他們的實際工資── 是少拿,是多拿
04:13
or right at the market rate.
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或是拿標準薪資。
04:16
If you were part of this survey, what would you say?
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如果你是這調查的一部分, 你會說甚麼?
04:18
Are you underpaid?
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你會感到不舒服嗎?
04:19
Well, wait -- how do you even know,
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等一下──你如何知道?
04:22
because you're not allowed to talk about it?
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因為你不被允許談論這話題?
04:24
Next, information asymmetry, pay secrecy,
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其次,信息不對稱,工資保密,
04:28
makes it easier to ignore the discrimination
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使其更容易忽略已經存在於
04:31
that's already present in the market today.
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目前就業市場的歧視現象。
04:34
In a 2011 report from the Institute for Women's Policy Research,
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2011 年,一項研究所的 婦女政策的報告指出,
04:37
the gender wage gap between men and women
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男人和女人之間的工資差距
04:40
was 23 percent.
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為 23℅。
04:42
This is where that 77 cents on the dollar comes from.
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這就是一美元與 77 美分的出處。
04:45
But in the Federal Government,
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但是在聯邦政府,
04:47
where salaries are pinned to certain levels
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薪水按照等級劃分,
大家都知道自己的薪等是多少。
04:49
and everybody knows what those levels are,
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性別工資差距則收縮至 11%。
04:51
the gender wage gap shrinks to 11 percent --
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04:53
and this is before controlling for any of the factors
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這還沒有控制其他變數,
04:55
that economists argue over whether or not to control for.
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而經濟學家爭論是否應當控制。
04:59
If we really want to close the gender wage gap,
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如果我們真的想減少性別工資差距,
05:01
maybe we should start by opening up the payroll.
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或許我們應該從公佈工資開始。
05:04
If this is what total market failure looks like,
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如果市場失靈,
05:08
then openness remains the only way to ensure fairness.
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那公開薪資會是 確保公平的唯一方法。
05:12
Now, I realize that letting people know what you make
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現在,我意識到讓人們 知道你賺多少
05:14
might feel uncomfortable,
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可能讓你感到不自在,
05:16
but isn't it less uncomfortable
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但不會超過
05:18
than always wondering if you're being discriminated against,
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總是想知道你是否受到歧視,
05:20
or if your wife or your daughter or your sister is being paid unfairly?
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或你的妻子或女兒或姐妹 是否被苛扣薪水的不自在。
05:25
Openness remains the best way to ensure fairness,
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公開是確保公平的最佳方法,
05:29
and pay transparency does that.
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薪資透明也是其中一種。
05:31
That's why entrepreneurial leaders and corporate leaders
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這就是為什麼商界領袖和企業領導
05:34
have been experimenting with sharing salaries for years.
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多年來一直在嘗試公開工資,
05:37
Like Dane Atkinson.
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像 Dane Atkinson 一樣。
05:38
Dane is a serial entrepreneur who started many companies
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Dane 是開創過很多公司的企業家,
他在薪酬保密狀態下發工資,
05:42
in a pay secrecy condition
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05:44
and even used that condition to pay two equally qualified people
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甚至對兩個同等資格的人
05:47
dramatically different salaries,
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開出顯著不同的薪水,
05:49
depending on how well they could negotiate.
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一切取決於他們多會談判。
05:52
And Dane saw the strife that happened as a result of this.
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Dane 看到了結果導致的衝突,
05:55
So when he started his newest company, SumAll,
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所以當他成立 SumAll 公司,
05:58
he committed to salary transparency from the beginning.
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他一開始就把薪資透明化,
06:01
And the results have been amazing.
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效果比預期的好。
06:04
And in study after study,
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在大量研究中,
06:06
when people know how they're being paid
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當人們知道他的薪水
06:07
and how that pay compares to their peers',
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和同事相比處於什麼水平,
06:10
they're more likely to work hard to improve their performance,
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他們會更加努力來提升業績,
06:12
more likely to be engaged, and they're less likely to quit.
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更多參與,更少辭職。
06:15
That's why Dane's not alone.
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這就是為甚麼模仿 Dane 的人越來越多。
06:17
From technology start-ups like Buffer,
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從類似 Buffer 的初創科技公司,
06:19
to the tens of thousands of employees at Whole Foods,
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到有數萬員工的超市 Whole Foods。
06:23
where not only is your salary available for everyone to see,
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不但大家的薪資都透明化,
06:26
but the performance data for the store and for your department
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且每個分店、每個部門的業績數據,
06:29
is available on the company intranet
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可在公司網頁上查得,
06:31
for all to see.
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供所有人查看。
06:33
Now, pay transparency takes a lot of forms.
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實際上,薪資透明有很多種方法,
06:36
It's not one size fits all.
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並不是一成不變的。
06:38
Some post their salaries for all to see.
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有的公司把薪資向所有人公開,
06:40
Some only keep it inside the company.
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有些只在公司內部公開。
06:42
Some post the formula for calculating pay,
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一些公開職位薪水的計算公式,
06:45
and others post the pay levels
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另一些公開薪資分級
06:47
and affix everybody to that level.
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並告知每個人所處的等級。
06:49
So you don't have to make signs
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所以你不需做薪資牌,
06:51
for all of your employees to wear around the office.
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以便員工在辦公室穿著。
06:53
And you don't have to be the only one wearing a sign
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你也不必是唯一一個 穿著標誌的──
06:56
that you made at home.
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那是你在家裡做的。
06:58
But we can all take greater steps towards pay transparency.
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但我們都可以 更大步地走向薪酬透明。
07:02
For those of you that have the authority
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對於那些有權利
07:04
to move forward towards transparency:
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推動薪資透明化的人:
07:06
it's time to move forward.
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是時候向前邁進了。
07:07
And for those of you that don't have that authority:
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對於沒有那個權力的你們:
07:10
it's time to stand up for your right to.
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現在是時候為你的權益站出來。
07:13
So how much do you get paid?
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所以你得到多少薪資?
07:16
And how does that compare to the people you work with?
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跟你的同事比你的薪資如何?
07:19
You should know.
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你應該知道,
07:21
And so should they.
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他們也應該。
07:23
Thank you.
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謝謝你
07:25
(Applause)
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(掌聲)
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