Why our screens make us less happy | Adam Alter

799,309 views ・ 2017-08-01

TED


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譯者: Lilian Chiu 審譯者: Yuyang Zhao
00:12
So, a few years ago I heard an interesting rumor.
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幾年前,我聽到了一個有趣的謠言。
00:16
Apparently, the head of a large pet food company
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似乎是,有一家大型 寵物食品公司的經理
00:18
would go into the annual shareholder's meeting
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帶著一罐狗食去參加
00:20
with can of dog food.
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年度股東大會。
00:22
And he would eat the can of dog food.
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然後他吃掉那罐狗食。
00:24
And this was his way of convincing them that if it was good enough for him,
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這是他以此說服股東, 如果這狗食對他而言夠好,
00:28
it was good enough for their pets.
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那對他們的寵物一定也夠好。
00:29
This strategy is now known as "dogfooding,"
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這個策略現在被稱為 「使用自家產品」,(吃狗食)
00:32
and it's a common strategy in the business world.
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是商業界常用的策略。
00:34
It doesn't mean everyone goes in and eats dog food,
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這策略不表示每個人 都得要試吃狗食,
00:37
but businesspeople will use their own products
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而是商人要使用他們自己的產品,
00:39
to demonstrate that they feel --
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來展現他們對於該產品
00:40
that they're confident in them.
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有足夠的信心。
00:42
Now, this is a widespread practice,
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現在,這是一個十分普遍的做法,
00:44
but I think what's really interesting is when you find exceptions
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但是我認為真正有趣的 是找到這個規則的例外,
00:47
to this rule,
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就是當你找到企業或企業中的人
00:48
when you find cases of businesses or people in businesses
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不使用自家產品的案例。
00:51
who don't use their own products.
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結果是有一個產業經常有這種現象,
00:53
Turns out there's one industry where this happens in a common way,
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且發生頻率很高。
00:56
in a pretty regular way,
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00:57
and that is the screen-based tech industry.
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那就是以螢幕為基礎的科技產業。
01:00
So, in 2010, Steve Jobs, when he was releasing the iPad,
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當史帝夫·賈伯斯 在 2010 年發表 iPad 時,
01:04
described the iPad as a device that was "extraordinary."
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他將 iPad 描述是 一個「超凡」的裝置。
01:08
"The best browsing experience you've ever had;
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「你不曾擁有過的最佳瀏覽體驗;
01:10
way better than a laptop, way better than a smartphone.
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遠勝過筆記型電腦, 遠勝過智慧型手機。
01:13
It's an incredible experience."
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它是一種不可思議的經驗。」
01:15
A couple of months later, he was approached by a journalist
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幾個月後,一位 紐約時報的記者採訪了他,
01:17
from the New York Times,
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他們在電話上談了很久。
01:19
and they had a long phone call.
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01:20
At the end of the call,
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在通話結束前,
01:21
the journalist threw in a question that seemed like a sort of softball.
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那位記者問了一個問題, 感覺不痛不癢問題。
記者對他說:「你的孩子 肯定非常喜愛 iPad。」
01:25
He said to him, "Your kids must love the iPad."
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01:28
There's an obvious answer to this,
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這個問題的答案不言可喻,
01:30
but what Jobs said really staggered the journalist.
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但是賈伯斯的回答卻讓記者很吃驚。
01:32
He was very surprised,
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記者非常訝異,
01:34
because he said, "They haven't used it.
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因為賈伯斯說: 「他們還沒用過 iPad。
01:36
We limit how much technology our kids use at home."
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我們限制孩子在家中 使用電子產品。」
01:39
This is a very common thing in the tech world.
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在科技世界中,這非常常見。
01:43
In fact, there's a school quite near Silicon Valley
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事實上,離矽谷很近的一所學校
01:46
called the Waldorf School of the Peninsula,
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叫做半島華德福學校。
01:48
and they don't introduce screens until the eighth grade.
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他們不會讓學生 在八年級以前接觸到螢幕。
01:51
What's really interesting about the school
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這間學校真正有趣的一點是,
01:53
is that 75 percent of the kids who go there
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75% 學生的家長
01:55
have parents who are high-level Silicon Valley tech execs.
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是矽谷的高階技術主管。
01:59
So when I heard about this, I thought it was interesting and surprising,
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所以當我聽到這件事, 我覺得它非常有趣也令人驚訝。
02:02
and it pushed me to consider what screens were doing to me
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它促使我開始思考螢幕 對我、我的家人、我愛的人、
02:05
and to my family and the people I loved,
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02:07
and to people at large.
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以及對所有人有什麼影響。
02:09
So for the last five years,
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所以,在過去五年,
02:10
as a professor of business and psychology,
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身為一個商業和心理學教授,
02:13
I've been studying the effect of screens on our lives.
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我一直在研究螢幕對 我們的生活所產生的影響。
02:16
And I want to start by just focusing on how much time they take from us,
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我想先談談 我們在螢幕上花多少時間,
02:20
and then we can talk about what that time looks like.
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接著我們可以再談談 那些時間的狀況。
02:23
What I'm showing you here is the average 24-hour workday
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我在這裡呈現給各位看的 是三個不同時間點的
02:26
at three different points in history:
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一般 24 小時工作日:
02:28
2007 -- 10 years ago --
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2007 年,十年前──
02:30
2015
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2015 年,
02:31
and then data that I collected, actually, only last week.
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以及我上週才收集的目前資料。
02:34
And a lot of things haven't changed
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很多東西的變化不大。
02:36
all that much.
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02:39
We sleep roughly seven-and-a-half to eight hours a day;
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我們每天大約睡 7.5 到 8 小時;
02:41
some people say that's declined slightly, but it hasn't changed much.
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有些人說這數字稍微下降了, 但變化不大。
02:45
We work eight-and-a-half to nine hours a day.
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我們每天工作 8.5 到 9 小時。
02:48
We engage in survival activities --
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我們從事的維生活動──
02:50
these are things like eating and bathing and looking after kids --
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像吃飯、洗澡、照顧小孩──
02:53
about three hours a day.
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每天大約 3 小時。
02:54
That leaves this white space.
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剩下的是白色的這段,
02:56
That's our personal time.
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那是我們的個人時間。
02:57
That space is incredibly important to us.
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這段時間對我們來說極重要。
03:01
That's the space where we do things that make us individuals.
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我們用這段時間做一些 使我們獨特的事。
03:04
That's where hobbies happen, where we have close relationships,
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我們用這段時間 進行嗜好,建立親密關係,
03:07
where we really think about our lives, where we get creative,
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真正思考我們的人生,產生創意,
03:10
where we zoom back and try to work out
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思考反省
03:11
whether our lives have been meaningful.
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我們的人生是否過得有意義。
03:13
We get some of that from work as well,
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我們在工作中有時也做這些,
03:15
but when people look back on their lives
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但當人們在人生的盡頭,
03:17
and wonder what their lives have been like
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回顧他們的人生,
好奇他們的人生是怎樣的,
03:19
at the end of their lives,
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03:20
you look at the last things they say --
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他們最後說什麼──
他們會談到的是在 白色個人時間內發生的事。
03:22
they are talking about those moments that happen in that white personal space.
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所以那是很神聖的, 對我們很重要的。
03:26
So it's sacred; it's important to us.
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03:28
Now, what I'm going to do is show you
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我接下來要給各位看的,
03:30
how much of that space is taken up by screens across time.
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在歷史的不同時間點, 有多少個人時間被螢幕給佔據。
03:33
In 2007,
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在 2007 年,
03:35
this much.
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有這麼多。
03:36
That was the year that Apple introduced the first iPhone.
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這是蘋果推出第一支 iPhone 的那一年。
03:39
Eight years later,
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8 年後,
03:41
this much.
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這麼多。
03:43
Now, this much.
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現在,這麼多。
03:44
That's how much time we spend of that free time in front of our screens.
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那就是我們在螢幕前面 所花的閒瑕時間。
03:48
This yellow area, this thin sliver, is where the magic happens.
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很狹窄的這個黃色區段, 就是魔力發生的時候。
03:51
That's where your humanity lives.
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你的人性存在於這裡。
03:53
And right now, it's in a very small box.
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現在,這個區塊非常小。
03:56
So what do we do about this?
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所以我們要如何處理這狀況?
03:57
Well, the first question is:
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第一個問題是:
03:59
What does that red space look like?
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紅色區段是怎樣的?
04:00
Now, of course, screens are miraculous
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當然,現在的螢幕 在許多方面都是很神奇的。
04:03
in a lot of ways.
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04:04
I live in New York,
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我住在紐約,
04:05
a lot of my family lives in Australia,
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我有許多家人住在澳洲,
04:07
and I have a one-year-old son.
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我有一個一歲的兒子,
04:09
The way I've been able to introduce them to him is with screens.
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我透過螢幕把家人介紹給兒子。
04:13
I couldn't have done that 15 or 20 years ago
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15 或 20 年前我就無法如此做。
04:15
in quite the same way.
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04:16
So there's a lot of good that comes from them.
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所以螢幕的確帶來很多好處。
04:18
One thing you can do is ask yourself:
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你可以做的一件事是,問問自己:
04:20
What goes on during that time?
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在那段時間發生了什麼事?
04:22
How enriching are the apps that we're using?
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我們在使用的應用程式有多充實?
04:25
And some are enriching.
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有些是很充實。
04:26
If you stop people while they're using them and say,
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如果你在別人使用應用程式時 阻止他們,並說:
04:28
"Tell us how you feel right now,"
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「告訴我們,你現在感覺如何?」
04:30
they say they feel pretty good about these apps --
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他們說他們對於 這些應用程式感覺很好──
04:32
those that focus on relaxation, exercise, weather, reading,
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這些主要是放鬆、 運動、天氣、閱讀、
04:36
education and health.
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教育、及健康的應用程式。
04:37
They spend an average of nine minutes a day on each of these.
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對上述每一項,他們平均 一天會花上 9 分鐘。
04:41
These apps make them much less happy.
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這些應用程式 則讓他們覺得比較不快樂。
04:43
About half the people, when you interrupt them and say, "How do you feel?"
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當你打斷人們並問: 「你感覺如何?」
04:47
say they don't feel good about using them.
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有一半的人會說他們對於使用 這些應用程式的感覺並不好。
04:49
What's interesting about these --
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有趣的是,這些是──
04:51
dating, social networking, gaming,
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約會、社交網路、遊戲、
04:53
entertainment, news, web browsing --
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娛樂、新聞、 網路瀏覽的應用程式──
04:55
people spend 27 minutes a day on each of these.
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這些每一項就會佔用到人們 一天中的 27 分鐘。
04:58
We're spending three times longer on the apps that don't make us happy.
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我們花 3 倍長的時間在 不能讓我們快樂的應用程式上。
05:02
That doesn't seem very wise.
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這看起來不是很明智。
05:04
One of the reasons we spend so much time on these apps
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我們花這麼多時間 在這些讓我們不快樂的
05:07
that make us unhappy
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應用程式的原因之一是,
05:08
is they rob us of stopping cues.
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這些應用程式奪走了 我們的停止提示。
05:10
Stopping cues were everywhere in the 20th century.
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在二十世紀,停止提示還處處可見。
05:12
They were baked into everything we did.
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我們所做的每件事當中都有。
05:14
A stopping cue is basically a signal that it's time to move on,
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基本上,停止提示就是一個信號, 說:該是繼續前進的時候了,
05:17
to do something new, to do something different.
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去做點新鮮事、不同的事。
05:20
And -- think about newspapers; eventually you get to the end,
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想想看報紙,當你看到最後,
05:23
you fold the newspaper away, you put it aside.
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你會把報紙折起來,放到一旁。
05:25
The same with magazines, books -- you get to the end of a chapter,
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雜誌、書籍都一樣: 你看到一個章節的結束,
05:29
prompts you to consider whether you want to continue.
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它會提示性地問你是否要繼續。
05:32
You watched a show on TV, eventually the show would end,
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看電視上的節目,節目終究會結束,
05:35
and then you'd have a week until the next one came.
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你得要再等一週才會有下一集。
05:37
There were stopping cues everywhere.
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停止提示在過去處處可見。
05:39
But the way we consume media today is such that there are no stopping cues.
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但我們現今消費媒體的方式 就像是完全沒有停止提示一樣。
05:43
The news feed just rolls on,
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新聞饋給滔滔不絕,
05:45
and everything's bottomless: Twitter, Facebook, Instagram,
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什麼都是無限的: 推特、臉書、Instagram、
05:49
email, text messaging, the news.
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電子郵件、文字訊息、新聞。
05:52
And when you do check all sorts of other sources,
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當你真的去查看各種其他來源,
05:55
you can just keep going on and on and on.
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你可以無止境地持續下去。
05:57
So, we can get a cue about what to do from Western Europe,
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關於要怎麼做,我們可以 從西歐得到一個提示,
06:01
where they seem to have a number of pretty good ideas in the workplace.
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在西歐的工作場所 似乎有許多很好的點子。
06:05
Here's one example. This is a Dutch design firm.
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這裡有一個例子。 這是一間荷蘭的設計公司。
06:07
And what they've done is rigged the desks to the ceiling.
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他們的做法是把桌子 用繩鎖吊在天花板上,
06:11
And at 6pm every day,
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每天下午六點,
06:12
it doesn't matter who you're emailing or what you're doing,
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不論你在寫電子郵件給誰、 不論你在做什麼事,
06:15
the desks rise to the ceiling.
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桌子就會升到天花板上。
06:16
(Laughter)
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(笑聲)
06:17
(Applause)
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(掌聲)
06:19
Four days a week, the space turns into a yoga studio,
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一週中有四天, 這個空間會轉為瑜伽教室;
06:23
one day a week, into a dance club.
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一週中有一天,轉為跳舞俱樂部。
06:25
It's really up to you which ones you stick around for.
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由你決定你哪天想留下來。
06:27
But this is a great stopping rule,
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這是一個很棒的停止規則,
06:29
because it means at the end of the day,
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因為它意味著,在一天結束時,
06:31
everything stops, there's no way to work.
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一切要停下來,絕對不做工作。
06:33
At Daimler, the German car company, they've got another great strategy.
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德國汽車公司戴姆勒 有另一個很棒的策略。
06:36
When you go on vacation,
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當你去渡假時,
06:38
instead of saying, "This person's on vacation,
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他們不是說:「這個人去渡假了,
06:40
they'll get back to you eventually,"
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他們最終會回覆您的。」
而是說:「這個人去渡假了, 所以我們已刪除了你的電子郵件。
06:42
they say, "This person's on vacation, so we've deleted your email.
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06:45
This person will never see the email you just sent."
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這個人永遠不會看到 你剛剛寄來的電子郵件。」
06:48
(Laughter)
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(笑聲)
06:49
"You can email back in a couple of weeks,
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「您可以幾週後再來信,
06:51
or you can email someone else."
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或是您也可以寫給別人。」
06:53
(Laughter)
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(笑聲)
06:54
And so --
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所以──
06:55
(Applause)
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(掌聲)
07:00
You can imagine what that's like.
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你可以想像那樣的狀況,
07:02
You go on vacation, and you're actually on vacation.
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你去渡假,而你也真正在渡假。
07:04
The people who work at this company feel
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在這間公司工作的人會覺得
07:06
that they actually get a break from work.
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他們真的能從工作中休息一下。
07:09
But of course, that doesn't tell us much
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但,當然,這並沒有告訴我們,
對於我們自己在家時的人生, 要如何做是好,
07:11
about what we should do at home in our own lives,
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所以我想做些建議。
07:13
so I want to make some suggestions.
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說我在下午五點到六點間 不會用手機是很容易的,
07:15
It's easy to say, between 5 and 6pm, I'm going to not use my phone.
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07:19
The problem is, 5 and 6pm looks different on different days.
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問題是,在不一樣的日子裡, 五點和六點看起來也不太一樣。
07:23
I think a far better strategy is to say,
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我認為,更好的策略是說,
07:25
I do certain things every day,
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我每天會做某些事情,
07:26
there are certain occasions that happen every day,
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有些場合是每天都會發生的,
07:29
like eating dinner.
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比如吃晚餐。
07:30
Sometimes I'll be alone,
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有時,我會獨自一人,
07:31
sometimes with other people,
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有時,我會和別人在一起,
07:33
sometimes in a restaurant,
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有時,我會在餐館中,
07:34
sometimes at home,
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有時,我會在家,
07:35
but the rule that I've adopted is: I will never use my phone at the table.
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但我採用的規則是這條: 我絕對不會在餐桌上用手機。
07:39
It's far away,
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它離我很遠,
07:41
as far away as possible.
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盡可以越遠越好。
07:42
Because we're really bad at resisting temptation.
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因為我們真的很不擅長拒絕誘惑。
07:45
But when you have a stopping cue that, every time dinner begins,
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但當你有了這條停止提示:
「每當晚餐開始時, 我的手機就會放得遠遠的。」
07:48
my phone goes far away,
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你就能夠避免所有誘惑。
07:49
you avoid temptation all together.
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07:51
At first, it hurts.
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一開始,會很痛。
07:52
I had massive FOMO.
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我有嚴重的錯失恐懼症。
07:54
(Laughter)
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(笑聲)
07:55
I struggled.
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我會掙扎。
07:57
But what happens is, you get used to it.
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但你會漸漸習慣它。
07:59
You overcome the withdrawal the same way you would from a drug,
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你克服退縮的方式和克服毒品一樣,
08:02
and what happens is, life becomes more colorful, richer,
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結果會是,人生 變得更多采多姿、更豐富、
08:05
more interesting --
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更有意思──
08:06
you have better conversations.
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你會有更好的對話,
08:07
You really connect with the people who are there with you.
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你真正與在你身邊的人連結。
08:10
I think it's a fantastic strategy,
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我認為這是個極棒的策略,
08:12
and we know it works, because when people do this --
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我們知道它可行, 因為當人們這麼做──
我追縱過很多嘗試這麼做的人──
08:15
and I've tracked a lot of people who have tried this --
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它會擴展。
08:17
it expands.
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08:18
They feel so good about it,
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他們對此感覺十分良好,
讓他們開始在早晨起床後的 第一個小時就這麼做。
08:20
they start doing it for the first hour of the day in the morning.
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08:23
They start putting their phones on airplane mode on the weekend.
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他們開始在週末 將手機的飛安模式開啟。
08:26
That way, your phone remains a camera, but it's no longer a phone.
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這麼做,手機會有照相功能, 但就不再是手機了。
08:30
It's a really powerful idea,
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這是個效力強大的點子,
08:31
and we know people feel much better about their lives when they do this.
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我們知道當人們這麼做時, 他們對自己人生的感覺就更好了。
08:35
So what's the take home here?
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所以我們從中學到什麼重點?
08:37
Screens are miraculous; I've already said that,
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螢幕很不簡單,我已經說過這點了,
08:39
and I feel that it's true.
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且我認為真的是如此。
08:41
But the way we use them is a lot like driving down a really fast, long road,
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但我們使用螢幕的方式,
就如同在一條 又快又長的道路上開車,
08:45
and you're in a car where the accelerator is mashed to the floor,
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車的油門一踩到底,
08:48
it's kind of hard to reach the brake pedal.
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很難去踩煞車。
08:50
You've got a choice.
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你有個選擇,
08:53
You can either glide by, past, say, the beautiful ocean scenes
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比如你可以選擇 從美麗的海景旁邊滑過,
08:57
and take snaps out the window -- that's the easy thing to do --
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從窗戶拍照──那很容易辦到──
09:00
or you can go out of your way to move the car to the side of the road,
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或是你可以選擇特別把車移到路邊,
09:04
to push that brake pedal,
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踩下煞車,
09:05
to get out,
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走下車,
09:06
take off your shoes and socks,
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脫掉你的鞋子和襪子,
09:08
take a couple of steps onto the sand,
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在沙子上走幾步,
09:11
feel what the sand feels like under your feet,
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感受一下腳下沙子的感覺,
09:13
walk to the ocean,
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走向海洋,
09:14
and let the ocean lap at your ankles.
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讓海洋圍繞著你的腳踝。
09:17
Your life will be richer and more meaningful
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你的人生會更豐富、更有意義,
09:19
because you breathe in that experience,
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因為你呼吸著那經驗,
09:22
and because you've left your phone in the car.
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也因為你把手機留在車上。
09:24
Thank you.
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謝謝各位。
09:25
(Applause)
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(掌聲)
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