Why our screens make us less happy | Adam Alter

827,995 views ・ 2017-08-01

TED


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00:12
So, a few years ago I heard an interesting rumor.
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Apparently, the head of a large pet food company
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would go into the annual shareholder's meeting
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with can of dog food.
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And he would eat the can of dog food.
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And this was his way of convincing them that if it was good enough for him,
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it was good enough for their pets.
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This strategy is now known as "dogfooding,"
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and it's a common strategy in the business world.
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It doesn't mean everyone goes in and eats dog food,
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but businesspeople will use their own products
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to demonstrate that they feel --
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that they're confident in them.
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Now, this is a widespread practice,
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but I think what's really interesting is when you find exceptions
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to this rule,
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when you find cases of businesses or people in businesses
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who don't use their own products.
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Turns out there's one industry where this happens in a common way,
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in a pretty regular way,
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and that is the screen-based tech industry.
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So, in 2010, Steve Jobs, when he was releasing the iPad,
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described the iPad as a device that was "extraordinary."
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"The best browsing experience you've ever had;
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way better than a laptop, way better than a smartphone.
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It's an incredible experience."
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A couple of months later, he was approached by a journalist
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from the New York Times,
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and they had a long phone call.
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At the end of the call,
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the journalist threw in a question that seemed like a sort of softball.
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He said to him, "Your kids must love the iPad."
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There's an obvious answer to this,
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but what Jobs said really staggered the journalist.
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He was very surprised,
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because he said, "They haven't used it.
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We limit how much technology our kids use at home."
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This is a very common thing in the tech world.
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In fact, there's a school quite near Silicon Valley
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called the Waldorf School of the Peninsula,
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and they don't introduce screens until the eighth grade.
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What's really interesting about the school
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is that 75 percent of the kids who go there
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have parents who are high-level Silicon Valley tech execs.
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So when I heard about this, I thought it was interesting and surprising,
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and it pushed me to consider what screens were doing to me
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and to my family and the people I loved,
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and to people at large.
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So for the last five years,
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as a professor of business and psychology,
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I've been studying the effect of screens on our lives.
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And I want to start by just focusing on how much time they take from us,
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and then we can talk about what that time looks like.
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What I'm showing you here is the average 24-hour workday
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at three different points in history:
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2007 -- 10 years ago --
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2015
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and then data that I collected, actually, only last week.
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And a lot of things haven't changed
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all that much.
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We sleep roughly seven-and-a-half to eight hours a day;
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some people say that's declined slightly, but it hasn't changed much.
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We work eight-and-a-half to nine hours a day.
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We engage in survival activities --
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these are things like eating and bathing and looking after kids --
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about three hours a day.
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That leaves this white space.
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That's our personal time.
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That space is incredibly important to us.
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That's the space where we do things that make us individuals.
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That's where hobbies happen, where we have close relationships,
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where we really think about our lives, where we get creative,
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where we zoom back and try to work out
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whether our lives have been meaningful.
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We get some of that from work as well,
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but when people look back on their lives
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and wonder what their lives have been like
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at the end of their lives,
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you look at the last things they say --
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they are talking about those moments that happen in that white personal space.
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So it's sacred; it's important to us.
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Now, what I'm going to do is show you
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how much of that space is taken up by screens across time.
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In 2007,
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this much.
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That was the year that Apple introduced the first iPhone.
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Eight years later,
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this much.
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Now, this much.
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That's how much time we spend of that free time in front of our screens.
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This yellow area, this thin sliver, is where the magic happens.
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That's where your humanity lives.
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And right now, it's in a very small box.
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So what do we do about this?
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Well, the first question is:
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What does that red space look like?
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Now, of course, screens are miraculous
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in a lot of ways.
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I live in New York,
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a lot of my family lives in Australia,
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and I have a one-year-old son.
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The way I've been able to introduce them to him is with screens.
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I couldn't have done that 15 or 20 years ago
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in quite the same way.
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So there's a lot of good that comes from them.
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One thing you can do is ask yourself:
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What goes on during that time?
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How enriching are the apps that we're using?
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And some are enriching.
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If you stop people while they're using them and say,
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"Tell us how you feel right now,"
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they say they feel pretty good about these apps --
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those that focus on relaxation, exercise, weather, reading,
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education and health.
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They spend an average of nine minutes a day on each of these.
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These apps make them much less happy.
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About half the people, when you interrupt them and say, "How do you feel?"
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say they don't feel good about using them.
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What's interesting about these --
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dating, social networking, gaming,
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entertainment, news, web browsing --
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people spend 27 minutes a day on each of these.
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We're spending three times longer on the apps that don't make us happy.
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That doesn't seem very wise.
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One of the reasons we spend so much time on these apps
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that make us unhappy
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is they rob us of stopping cues.
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Stopping cues were everywhere in the 20th century.
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They were baked into everything we did.
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A stopping cue is basically a signal that it's time to move on,
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to do something new, to do something different.
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And -- think about newspapers; eventually you get to the end,
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you fold the newspaper away, you put it aside.
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The same with magazines, books -- you get to the end of a chapter,
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prompts you to consider whether you want to continue.
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You watched a show on TV, eventually the show would end,
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and then you'd have a week until the next one came.
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There were stopping cues everywhere.
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But the way we consume media today is such that there are no stopping cues.
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The news feed just rolls on,
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and everything's bottomless: Twitter, Facebook, Instagram,
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email, text messaging, the news.
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And when you do check all sorts of other sources,
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you can just keep going on and on and on.
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So, we can get a cue about what to do from Western Europe,
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where they seem to have a number of pretty good ideas in the workplace.
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Here's one example. This is a Dutch design firm.
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And what they've done is rigged the desks to the ceiling.
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And at 6pm every day,
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it doesn't matter who you're emailing or what you're doing,
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the desks rise to the ceiling.
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(Laughter)
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(Applause)
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Four days a week, the space turns into a yoga studio,
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one day a week, into a dance club.
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It's really up to you which ones you stick around for.
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But this is a great stopping rule,
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because it means at the end of the day,
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everything stops, there's no way to work.
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At Daimler, the German car company, they've got another great strategy.
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When you go on vacation,
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instead of saying, "This person's on vacation,
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they'll get back to you eventually,"
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they say, "This person's on vacation, so we've deleted your email.
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This person will never see the email you just sent."
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(Laughter)
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"You can email back in a couple of weeks,
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or you can email someone else."
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(Laughter)
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And so --
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(Applause)
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You can imagine what that's like.
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You go on vacation, and you're actually on vacation.
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The people who work at this company feel
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that they actually get a break from work.
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But of course, that doesn't tell us much
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about what we should do at home in our own lives,
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so I want to make some suggestions.
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It's easy to say, between 5 and 6pm, I'm going to not use my phone.
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The problem is, 5 and 6pm looks different on different days.
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I think a far better strategy is to say,
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I do certain things every day,
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there are certain occasions that happen every day,
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like eating dinner.
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Sometimes I'll be alone,
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sometimes with other people,
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sometimes in a restaurant,
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sometimes at home,
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but the rule that I've adopted is: I will never use my phone at the table.
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It's far away,
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as far away as possible.
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Because we're really bad at resisting temptation.
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But when you have a stopping cue that, every time dinner begins,
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my phone goes far away,
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you avoid temptation all together.
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At first, it hurts.
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I had massive FOMO.
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(Laughter)
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I struggled.
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But what happens is, you get used to it.
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You overcome the withdrawal the same way you would from a drug,
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and what happens is, life becomes more colorful, richer,
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more interesting --
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you have better conversations.
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You really connect with the people who are there with you.
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I think it's a fantastic strategy,
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and we know it works, because when people do this --
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and I've tracked a lot of people who have tried this --
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it expands.
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They feel so good about it,
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they start doing it for the first hour of the day in the morning.
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They start putting their phones on airplane mode on the weekend.
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That way, your phone remains a camera, but it's no longer a phone.
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It's a really powerful idea,
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and we know people feel much better about their lives when they do this.
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So what's the take home here?
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Screens are miraculous; I've already said that,
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and I feel that it's true.
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But the way we use them is a lot like driving down a really fast, long road,
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and you're in a car where the accelerator is mashed to the floor,
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it's kind of hard to reach the brake pedal.
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You've got a choice.
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You can either glide by, past, say, the beautiful ocean scenes
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and take snaps out the window -- that's the easy thing to do --
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or you can go out of your way to move the car to the side of the road,
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to push that brake pedal,
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to get out,
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take off your shoes and socks,
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take a couple of steps onto the sand,
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feel what the sand feels like under your feet,
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walk to the ocean,
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and let the ocean lap at your ankles.
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Your life will be richer and more meaningful
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because you breathe in that experience,
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and because you've left your phone in the car.
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Thank you.
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(Applause)
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