Barry Schwartz: Our loss of wisdom

566,613 views ・ 2009-02-16

TED


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Prevoditelj: Kristina Majsec Recezent: Tilen Pigac - EFZG
00:12
In his inaugural address,
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U svojem inauguracijskom obraćanju,
00:14
Barack Obama appealed to each of us to give our best
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Barack Obama je apelirao na svakoga od nas da pružimo sve od sebe
00:18
as we try to extricate ourselves from this current financial crisis.
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dok se pokušavamo izvući iz trenutne financijske krize.
00:24
But what did he appeal to?
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Ali na što je apelirao?
00:26
He did not, happily, follow in the footsteps of his predecessor,
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Nije, srećom, slijedio primjer svog prethodnika,
00:30
and tell us to just go shopping.
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i rekao nam da samo idemo kupovati.
00:34
Nor did he tell us, "Trust us. Trust your country.
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Niti nam je kazao," Vjerujte nam. Vjerujte svojoj domovini.
00:38
Invest, invest, invest."
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Ulažite, ulažite, ulažite."
00:42
Instead, what he told us was to put aside childish things.
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Umjesto toga, rekao nam je da odbacimo djetinjaste stvari.
00:47
And he appealed to virtue.
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I pozvao se na vrlinu.
00:51
Virtue is an old-fashioned word.
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Vrlina je staromodna riječ.
00:55
It seems a little out of place in a cutting-edge environment like this one.
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Čini se kao da ne pripada u ovakvo ozračje napretka.
01:00
And besides, some of you might be wondering,
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I neki od vas mogu se pitati
01:03
what the hell does it mean?
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što uopće znači?
01:06
Let me begin with an example.
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Dopustite mi da započnem s primjerom.
01:09
This is the job description of a hospital janitor
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Ovo je opis posla bolničkog domara
01:12
that is scrolling up on the screen.
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koji se prikazuje na zaslonu.
01:15
And all of the items on it are unremarkable.
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I sve stavke na njemu nisu ni po čemu neobične.
01:20
They're the things you would expect:
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To su stvari koje biste i očekivali:
01:23
mop the floors, sweep them, empty the trash, restock the cabinets.
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operi podove, pometi ih, isprazni smeće, popuni ormariće.
01:28
It may be a little surprising how many things there are,
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Možda je pomalo iznenađujuće koliko mnogo ih ima,
01:31
but it's not surprising what they are.
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ali ne iznenađuje što jesu.
01:33
But the one thing I want you to notice about them is this:
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No, ono što želim da tu primijetite je sljedeće:
01:36
even though this is a very long list,
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iako je to vrlo dugačak popis,
01:39
there isn't a single thing on it that involves other human beings.
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na njemu nema niti jedne stavke koja uključuje druga ljudska bića.
01:44
Not one.
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Niti jedne.
01:47
The janitor's job could just as well be done in a mortuary as in a hospital.
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Posao domara se jednako može obavljati u mrtvačnici kao i u bolnici.
01:52
And yet, when some psychologists interviewed hospital janitors
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Ipak, kada su neki psiholozi razgovarali s bolničkim domarima,
01:57
to get a sense of what they thought their jobs were like,
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kako bi dobili dojam što oni misle o svom poslu,
02:00
they encountered Mike,
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susreli su Mikea,
02:03
who told them about how he stopped mopping the floor
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koji im je rekao kako je prestao prati pod,
02:06
because Mr. Jones was out of his bed getting a little exercise,
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jer se g. Jones ustao iz kreveta radi malo vježbe,
02:09
trying to build up his strength, walking slowly up and down the hall.
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pokušavajući se osnažiti, hodajući polako gore-dolje niz hodnik.
02:13
And Charlene told them about how she ignored her supervisor's admonition
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A Charlene im je rekla kako je zanemarila zahtjev svog nadzornika
02:19
and didn't vacuum the visitor's lounge
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i nije usisala sobu za posjetitelje,
02:22
because there were some family members who were there all day, every day
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jer su tamo bili neki članovi obitelji, koji su tamo boravili cijeli dan, svaki dan,
02:25
who, at this moment, happened to be taking a nap.
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i koji su baš u tom trenutku drijemali.
02:28
And then there was Luke,
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Imamo i Lukea,
02:30
who washed the floor in a comatose young man's room twice
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koji je oprao pod u sobi mladića u komi dva puta,
02:34
because the man's father, who had been keeping a vigil for six months,
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jer mladićev otac, koji je nad njime bdio šest mjeseci,
02:39
didn't see Luke do it the first time,
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nije vidio Lukea kako to radi prvi put,
02:42
and his father was angry.
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i taj je otac bio ljut.
02:44
And behavior like this from janitors, from technicians, from nurses
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Ovakvo ponašanje od strane domara, tehničara, medicinskih sestara
02:50
and, if we're lucky now and then, from doctors,
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i, ako imamo sreće tu i tamo, od doktora,
02:53
doesn't just make people feel a little better,
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ne samo da pomaže ljudima da se osjećaju malo bolje
02:56
it actually improves the quality of patient care
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već poboljšava kvalitetu njege pacijenata
02:59
and enables hospitals to run well.
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i omogućava bolnicama da dobro rade.
03:02
Now, not all janitors are like this, of course.
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Naravno, nisu svi domari ovakvi.
03:05
But the ones who are think that these sorts of human interactions
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No, oni koji jesu smatraju kako su ovakve ljudske interakcije,
03:11
involving kindness, care and empathy
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koje uključuju ljubaznost, brigu i empatiju,
03:14
are an essential part of the job.
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važan dio njihovog posla.
03:16
And yet their job description contains not one word about other human beings.
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A ipak, njihov opis posla ne sadrži niti jednu riječ o drugom ljudskom biću.
03:21
These janitors have the moral will to do right by other people.
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Ovi domari imaju moralnu volju da čine dobro drugim ljudima.
03:27
And beyond this, they have the moral skill to figure out what "doing right" means.
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I više od toga, imaju moralnu vještinu da shvate što „činiti dobro“ znači.
03:34
"Practical wisdom," Aristotle told us,
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"Praktična mudrost," rekao je Aristotel,
03:39
"is the combination of moral will and moral skill."
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"jest kombinacija moralne volje i moralne vještine."
03:42
A wise person knows when and how to make the exception to every rule,
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Mudra osoba zna kada i kako napraviti iznimku za svako pravilo,
03:49
as the janitors knew when to ignore the job duties in the service of other objectives.
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kao što su ovi domari znali kada zanemariti svoje poslovne obaveze u svrhu važnijih ciljeva.
03:55
A wise person knows how to improvise,
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Mudra osoba zna kako improvizirati,
03:59
as Luke did when he re-washed the floor.
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kao što je Luke ponovno oprao pod.
04:02
Real-world problems are often ambiguous and ill-defined
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Problemi stvarnog svijeta su često nejasni i nedovoljno određeni
04:05
and the context is always changing.
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a njihov se kontekst stalno mijenja.
04:08
A wise person is like a jazz musician --
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Mudra je osoba kao jazz glazbenik -
04:11
using the notes on the page, but dancing around them,
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ona koristi note na stranici, ali pleše oko njih,
04:14
inventing combinations that are appropriate for the situation and the people at hand.
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izmišljajući kombinacije koje su prikladne za situaciju i ljude u danom trenutku.
04:21
A wise person knows how to use these moral skills
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Mudra osoba zna kako upotrijebiti ove moralne vještine
04:24
in the service of the right aims.
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u službu pravih ciljeva.
04:27
To serve other people, not to manipulate other people.
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Kako bi služili drugim ljudima, a ne manipulirali drugim ljudima.
04:31
And finally, perhaps most important,
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I konačno, možda i najvažnije,
04:34
a wise person is made, not born.
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mudrom osobom se postaje, a ne rađa.
04:37
Wisdom depends on experience,
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Mudrost ovisi o iskustvu,
04:40
and not just any experience.
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i to ne bilo kakvom iskustvu.
04:43
You need the time to get to know the people that you're serving.
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Treba vam vremena da upoznate ljude kojima služite.
04:47
You need permission to be allowed to improvise,
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Treba vam dopuštenje da možete improvizirati,
04:50
try new things, occasionally to fail and to learn from your failures.
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isprobavati nove stvari, povremeno griješiti i učiti iz vlastitih pogrešaka.
04:55
And you need to be mentored by wise teachers.
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I trebate učiti od mudrih učitelja.
04:58
When you ask the janitors who behaved like the ones I described
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Kada upitate domare koji se ponašaju kao oni koje sam opisao
05:03
how hard it is to learn to do their job,
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je li teško naučiti raditi njihov posao,
05:06
they tell you that it takes lots of experience.
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oni će vam reći kako je potrebno mnogo iskustva.
05:09
And they don't mean it takes lots of experience to learn how to mop floors and empty trash cans.
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I pritom ne misle kako je potrebno mnogo iskustva da naučite prati podove i prazniti kante za smeće.
05:13
It takes lots of experience to learn how to care for people.
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Potrebno je mnogo iskustva da naučite kako se brinuti o ljudima.
05:19
At TED, brilliance is rampant.
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Na TED-u, nadarenost je neobuzdana.
05:23
It's scary.
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To je zastrašujuće.
05:25
The good news is you don't need to be brilliant to be wise.
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Dobra vijest je kako ne trebate biti nadareni da bi bili mudri.
05:30
The bad news is that without wisdom,
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Loša vijest je da bez mudrosti,
05:34
brilliance isn't enough.
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nadarenost nije dovoljna.
05:37
It's as likely to get you and other people into trouble as anything else.
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Ona može vas i druge ljude dovesti u nevolju, baš kao i sve ostalo.
05:43
(Applause)
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(Pljesak)
05:46
Now, I hope that we all know this.
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Sad, nadam se da svi to znamo.
05:49
There's a sense in which it's obvious,
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Postoji neki dojam da je to očigledno,
05:52
and yet, let me tell you a little story.
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ali ipak, dopustite mi da vam ispričam kratku priču.
05:55
It's a story about lemonade.
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Ovo je priča o limunadi.
05:58
A dad and his seven-year-old son were watching a Detroit Tigers game at the ballpark.
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Jedan tata i njegov sedmogodišnji sin su gledali utakmicu Tigrova iz Detroita na stadionu.
06:04
His son asked him for some lemonade
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Njegov sin ga je zatražio limunadu
06:06
and Dad went to the concession stand to buy it.
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pa je tata otišao do štanda da ju kupi.
06:09
All they had was Mike's Hard Lemonade,
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Sve što su imali bila je Mike-ova Snažna Limunada,
06:12
which was five percent alcohol.
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koja sadrži pet posto alkohola.
06:15
Dad, being an academic, had no idea that Mike's Hard Lemonade contained alcohol.
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Tata, budući da je nastavnik, nije imao pojma kako Mike-ova Snažna Limunada sadrži alkohol.
06:21
So he brought it back.
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Pa ju je donio sinu.
06:24
And the kid was drinking it, and a security guard spotted it,
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I dok ju je dijete pilo, primijetio ga je zaštitar,
06:27
and called the police, who called an ambulance
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koji je pozvao policiju, koji su pozvali hitnu pomoć,
06:30
that rushed to the ballpark, whisked the kid to the hospital.
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koja je dojurila na stadion, i odjurila s djetetom u bolnicu.
06:33
The emergency room ascertained that the kid had no alcohol in his blood.
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Hitna služba je ustanovila kako dijete nema alkohola u krvi,
06:37
And they were ready to let the kid go.
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pa su bili spremni pustiti ga kući.
06:40
But not so fast.
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Ali ne tako brzo.
06:43
The Wayne County Child Welfare Protection Agency said no.
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Služba za zaštitu i dobrobit djece rekla je ne,
06:47
And the child was sent to a foster home for three days.
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pa je dijete poslano udomiteljima na tri dana.
06:51
At that point, can the child go home?
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Nakon svega toga, smije li dijete ići kući?
06:54
Well, a judge said yes, but only if the dad leaves the house and checks into a motel.
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Dakle, sudac je rekao da smije, ali samo ako tata ode od kuće i prijavi se u motel.
07:06
After two weeks, I'm happy to report,
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Nakon dva tjedna, drago mi je da vam to mogu priopćiti,
07:09
the family was reunited.
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obitelj je ponovno bila na okupu.
07:11
But the welfare workers and the ambulance people
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No, dječji pravobranitelji, službenici hitne pomoći
07:14
and the judge all said the same thing:
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i sudac su svi rekli isto:
07:17
"We hate to do it but we have to follow procedure."
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"Žao nam je što ovo radimo, ali moramo slijediti proceduru."
07:21
How do things like this happen?
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Kako se ovakve stvari dogode?
07:25
Scott Simon, who told this story on NPR,
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Scott Simon, koji nam je ispričao ovu priču na Nacionalnom javnom radiju,
07:29
said, "Rules and procedures may be dumb,
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je rekao, "Pravila i procedure mogu biti blesave,
07:33
but they spare you from thinking."
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ali zbog njih smo pošteđeni od razmišljanja."
07:36
And, to be fair, rules are often imposed
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I, da budemo pošteni, pravila su često nametnuta,
07:38
because previous officials have been lax
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jer su prijašnji dužnosnici bili nemarni
07:41
and they let a child go back to an abusive household.
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pa su puštali djecu natrag u domove zlostavljača.
07:44
Fair enough.
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To je pošteno.
07:45
When things go wrong, as of course they do,
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Kada stvari krenu po zlu, kao što često biva,
07:48
we reach for two tools to try to fix them.
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posežemo za dvoma sredstvima kako bi ih pokušali popraviti.
07:52
One tool we reach for is rules.
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Jedno sredstvo za kojim posežemo su pravila.
07:55
Better ones, more of them.
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Za boljim pravilima, za više njih.
07:58
The second tool we reach for is incentives.
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Drugo sredstvo su poticaji.
08:01
Better ones, more of them.
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Bolji poticaji i više njih.
08:04
What else, after all, is there?
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Naposljetku, što još imamo?
08:07
We can certainly see this in response to the current financial crisis.
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Svakako to možemo vidjeti u odgovoru na trenutnu financijsku krizu.
08:12
Regulate, regulate, regulate.
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Regulirajte, regulirajte, regulirajte.
08:15
Fix the incentives, fix the incentives, fix the incentives ...
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Poboljšajte poticaje, poboljšajte poticaje, poboljšajte poticaje ...
08:18
The truth is that neither rules nor incentives
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Istina je da niti pravila ni poticaji
08:21
are enough to do the job.
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nisu dovoljni da srede stvari.
08:23
How could you even write a rule that got the janitors to do what they did?
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Kako uostalom možete napisati pravilo koje kaže domarima da rade ono što su učinili?
08:27
And would you pay them a bonus for being empathic?
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I biste li im platili bonus za njihovu empatiju?
08:30
It's preposterous on its face.
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Na prvi pogled to je besmisleno.
08:34
And what happens is that as we turn increasingly to rules,
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Ono što se događa je da kako se sve više okrećemo pravilima,
08:39
rules and incentives may make things better in the short run,
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pravila i poticaji mogu donijeti poboljšanje na kratke staze,
08:43
but they create a downward spiral
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ali stvaraju silaznu spiralu
08:46
that makes them worse in the long run.
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što ih čini lošijima na duge staze.
08:48
Moral skill is chipped away by an over-reliance on rules
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Moralna vještina je oslabljena pretjeranim oslanjanjem na pravila
08:53
that deprives us of the opportunity
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što nas lišava mogućnosti
08:55
to improvise and learn from our improvisations.
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da improviziramo i učimo iz naših improvizacija.
08:58
And moral will is undermined
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Moralna je volja potkopana
09:01
by an incessant appeal to incentives
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zbog stalne potrebe za poticajima
09:04
that destroy our desire to do the right thing.
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koji uništavaju našu želju da učinimo pravu stvar.
09:07
And without intending it,
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I tako nenamjerno,
09:09
by appealing to rules and incentives,
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oslanjanjem na pravila i poticaje
09:13
we are engaging in a war on wisdom.
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krećemo u rat protiv mudrosti.
09:15
Let me just give you a few examples,
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Dopustite da vam dam nekoliko primjera,
09:18
first of rules and the war on moral skill.
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prvo o pravilima i ratu protiv moralne vještine.
09:21
The lemonade story is one.
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Priča o limunadi je prva.
09:23
Second, no doubt more familiar to you,
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Druga, bez sumnje vama poznatija,
09:26
is the nature of modern American education:
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je priroda modernog obrazovanja u Americi:
09:29
scripted, lock-step curricula.
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propisana nastava, rigidni nastavni planovi.
09:32
Here's an example from Chicago kindergarten.
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Evo primjera iz jednog vrtića u Chicagu.
09:35
Reading and enjoying literature
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Čitanje i uživanje u literaturi
09:37
and words that begin with 'B.'
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i riječi koje počinju s "B".
09:39
"The Bath:" Assemble students on a rug
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Kupka (eng. bath): Okupite učenike na tepihu
09:42
and give students a warning about the dangers of hot water.
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i upozorite ih na opasnosti vruće vode.
09:44
Say 75 items in this script to teach a 25-page picture book.
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Izgovorite 75 stavaka u nastavnom planu kako biste ispredali slikovnicu od 25 stranica.
09:49
All over Chicago in every kindergarten class in the city,
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Po cijelom Chicagu u svakoj vrtićkoj skupini u gradu,
09:52
every teacher is saying the same words in the same way on the same day.
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svaki odgajatelj govori iste riječi na isti način u istome danu.
09:59
We know why these scripts are there.
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Znamo zašto su nastavni planovi propisani.
10:03
We don't trust the judgment of teachers enough
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Ne vjerujemo dovoljno prosudbi učitelja
10:06
to let them loose on their own.
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da im dopustimo odriješene ruke.
10:09
Scripts like these are insurance policies against disaster.
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Ovakvi nastavni planovi su osiguranje protiv katastrofe.
10:12
And they prevent disaster.
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I oni doista sprečavaju katastrofe.
10:15
But what they assure in its place is mediocrity.
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Ali na njenom mjestu osiguravaju mediokritet.
10:20
(Applause)
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(Pljesak)
10:27
Don't get me wrong. We need rules!
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Nemojte me krivo shvatiti. Trebamo pravila!
10:29
Jazz musicians need some notes --
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Jazz glazbenici trebaju neke note --
10:31
most of them need some notes on the page.
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većina njih treba neke note na stranici.
10:33
We need more rules for the bankers, God knows.
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Trebamo više pravila za bankare. Sam Bog to zna.
10:35
But too many rules prevent accomplished jazz musicians
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Ali previše pravila sprječava usavršene jazz glazbenike
10:39
from improvising.
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da improviziraju.
10:41
And as a result, they lose their gifts,
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Kao rezultat toga, oni gube svoj dar,
10:44
or worse, they stop playing altogether.
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ili još gore, prestaju svirati uopće.
10:47
Now, how about incentives?
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Sad, što je s državnim poticajima?
10:50
They seem cleverer.
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Čine se pametnima.
10:52
If you have one reason for doing something
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Ako imate jedan razlog da nešto učinite
10:54
and I give you a second reason for doing the same thing,
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i ja vam dam drugi razlog da učinite to isto
10:57
it seems only logical that two reasons are better than one
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čini se logičnim kako su dva razloga bolja od jednoga
11:00
and you're more likely to do it.
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i veća je vjerojatnost da ćete to učiniti.
11:03
Right?
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Točno?
11:05
Well, not always.
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Pa, ne uvijek.
11:07
Sometimes two reasons to do the same thing seem to compete with one another
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Ponekad se čini kako dva razloga da učinimo istu stvar kompetiraju jedan s drugim
11:10
instead of complimenting,
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umjesto da se nadopunjuju
11:12
and they make people less likely to do it.
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i umanjuju vjerojatnost da će ljudi to učiniti.
11:15
I'll just give you one example because time is racing.
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Dat ću vam samo jedan primjer jer je vremena malo.
11:18
In Switzerland, back about 15 years ago,
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U Švicarskoj prije negdje 15 godina
11:21
they were trying to decide where to site nuclear waste dumps.
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pokušavali su odlučiti kamo smjestiti odlagalište nuklearnog otpada.
11:24
There was going to be a national referendum.
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Trebao je biti nacionalni referendum.
11:27
Some psychologists went around and polled citizens who were very well informed.
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Neki psiholozi su išli naokolo i anketirali građane, koji su bili dobro informirani.
11:30
And they said, "Would you be willing to have a nuclear waste dump in your community?"
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I pitali su, "Biste li bili voljni imati odlagalište nuklearnog otpada u vašem susjedstvu?"
11:33
Astonishingly, 50 percent of the citizens said yes.
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Iznenađujuće, 50 posto građana reklo je da.
11:38
They knew it was dangerous.
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Znali su da je to opasno.
11:40
They thought it would reduce their property values.
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Smatrali su kako će to smanjiti vrijednost njihovih zemljišta.
11:43
But it had to go somewhere
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Ali trebalo ga je negdje smjestiti
11:46
and they had responsibilities as citizens.
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pa su osjećali građansku odgovornost.
11:49
The psychologists asked other people a slightly different question.
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Psiholozi su pitali drugu skupinu nešto drugačije pitanje.
11:53
They said, "If we paid you six weeks' salary every year
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Išlo je, "Ako vam platimo šestotjednu plaću svake godine
11:56
would you be willing to have a nuclear waste dump in your community?"
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biste li bili voljni imati odlagalište nuklearnog otpada u vašem susjedstvu?"
12:00
Two reasons. It's my responsibility and I'm getting paid.
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Dva razloga. To je moja odgovornost i bit će mi plaćeno.
12:04
Instead of 50 percent saying yes,
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Umjesto da 50 posto građana kaže da,
12:07
25 percent said yes.
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25 posto reklo je da.
12:10
What happens is that
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Ono što se događa jest da
12:13
the second this introduction of incentive gets us
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nas uvođenje državnih poticaja dovede do toga da
12:17
so that instead of asking, "What is my responsibility?"
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umjesto da se pitamo, "Što je moja odgovornost?"
12:20
all we ask is, "What serves my interests?"
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pitamo samo, "Što služi mojim interesima?"
12:23
When incentives don't work,
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Kada poticaji ne funkcioniraju,
12:25
when CEOs ignore the long-term health of their companies
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kada direktori zanemaruju dugoročno zdravlje svojih tvrtki
12:28
in pursuit of short-term gains that will lead to massive bonuses,
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u svrhu kratkoročnih dobitaka koji će ih dovesti do obilnih bonusa
12:32
the response is always the same.
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odgovor je uvijek isti.
12:36
Get smarter incentives.
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Napravite pametnije poticaje.
12:40
The truth is that there are no incentives that you can devise
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Istina je da ne možete izmisliti takve poticaje
12:43
that are ever going to be smart enough.
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koji će ikada biti dovoljno pametni.
12:46
Any incentive system can be subverted by bad will.
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Svaki sustav poticaja se može iskvariti.
12:50
We need incentives. People have to make a living.
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Trebamo poticaje. Ljudi moraju od nečega živjeti.
12:54
But excessive reliance on incentives
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Ali pretjerano oslanjanje na poticaje
12:56
demoralizes professional activity
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demoralizira profesionalnu aktivnost
12:59
in two senses of that word.
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u oba smisla te riječi.
13:02
It causes people who engage in that activity to lose morale
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Uzrokuje da ljudi koji se upuste u tu aktivnost izgube moral
13:06
and it causes the activity itself to lose morality.
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i da sama aktivnost izgubi moralnost.
13:10
Barack Obama said, before he was inaugurated,
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Barrack Obama je rekao, prije inauguracije,
13:15
"We must ask not just 'Is it profitable?' but 'Is it right?'"
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"Moramo pitati ne samo ´Je li profitabilno?´ nego ´Je li ispravno?´"
13:19
And when professions are demoralized,
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I kada su zanimanja demoralizirana
13:22
everyone in them becomes dependent on -- addicted to -- incentives
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svi koji ih obavljaju postaju zavisno -- ovisni -- o poticajima
13:27
and they stop asking "Is it right?"
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i prestaju pitati "Je li ispravno?"
13:30
We see this in medicine.
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To možemo vidjeti u zdravstvu.
13:33
("Although it's nothing serious, let's keep an eye on it to make sure it doesn't turn into a major lawsuit.")
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("Iako nije ništa ozbiljno, pripazit ćemo na to kako bi bili sigurni da ne dođe do masne tužbe.")
13:37
And we certainly see it in the world of business.
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I sigurno to vidimo u poslovnom svijetu.
13:39
("In order to remain competitive in today's marketplace, I'm afraid we're going to have to replace you with a sleezeball.")
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("Kako bi ostali kompetitivni na današnjem tržištu, bojim se da ćemo te morati zamijeniti s ljigavcem.")
13:45
("I sold my soul for about a tenth of what the damn things are going for now.")
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("Prodao sam dušu za desetinu onoga za što se te proklete stvari danas prodaju.")
13:50
It is obvious that this is not the way people want to do their work.
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Očito je kako ovo nije način na koji ljudi žele raditi svoj posao.
13:53
So what can we do?
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Pa što možemo napraviti?
13:56
A few sources of hope:
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Evo nekoliko izvora nade:
13:59
we ought to try to re-moralize work.
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Trebamo pokušati re-moralizirati rad.
14:02
One way not to do it: teach more ethics courses.
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Jedan od pogrešnih načina za to: uvesti više etičkih tečaja.
14:08
(Applause)
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(Pljesak)
14:11
There is no better way to show people that you're not serious
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Nema boljeg načina da pokažete ljudima kako niste ozbiljni
14:14
than to tie up everything you have to say about ethics
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nego da upakirate sve što imate za reći o etici
14:17
into a little package with a bow and consign it to the margins as an ethics course.
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u mali paket s mašnom i pošaljete ga na marginu kao etički tečaj.
14:22
What to do instead?
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Što napraviti umjesto toga?
14:24
One: Celebrate moral exemplars.
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Jedno: Slavite primjere moralnosti.
14:28
Acknowledge, when you go to law school,
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Priznajte, kada krenete na pravni fakultet,
14:31
that a little voice is whispering in your ear
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taj glasić koji vam šapće u uho
14:34
about Atticus Finch.
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o Atticusu Finchu.
14:37
No 10-year-old goes to law school to do mergers and acquisitions.
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Nijedan desetogodišnjak ne želi biti pravnik kako bi radio spajanja i akvizicije.
14:40
People are inspired by moral heroes.
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Ljude inspiriraju moralni heroji.
14:43
But we learn that with sophistication
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Ali učimo da, sa sofisticiranošću,
14:46
comes the understanding that you can't acknowledge that you have moral heroes.
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dolazi razumijevanje kako ne smijete priznati da imate moralne heroje.
14:50
Well, acknowledge them.
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Pa, priznajte ih.
14:52
Be proud that you have them.
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Budite ponosni što ih imate.
14:54
Celebrate them.
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Slavite ih.
14:56
And demand that the people who teach you acknowledge them and celebrate them too.
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I zahtijevajte da ljudi koji vas uče također priznaju te junake i slave ih.
14:59
That's one thing we can do.
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To je jedna stvar koju možemo učiniti.
15:02
I don't know how many of you remember this:
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Ne znam koliko vas se sjeća ovoga:
15:05
another moral hero, 15 years ago, Aaron Feuerstein,
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još jedan moralni junak, prije petnaest godna, Aaron Feuerstein,
15:09
who was the head of Malden Mills in Massachusetts --
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koji je bio čelnik Malden Millsa u Massachusssettsu --
15:12
they made Polartec --
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oni su napravili Polartec --
15:14
The factory burned down.
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Tvornica je izgorjela do temelja.
15:16
3,000 employees. He kept every one of them on the payroll.
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3000 zaposlenika. On im je svima i dalje isplaćivao plaće.
15:19
Why? Because it would have been a disaster for them
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Zašto? Zato što bi bilo katastrofalno za njih
15:22
and for the community if he had let them go.
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i za lokalnu zajednicu da ih je otpustio.
15:25
"Maybe on paper our company is worth less to Wall Street,
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"Možda je na papiru naša tvrtka manje vrijedna na Wall Streetu,
15:29
but I can tell you it's worth more. We're doing fine."
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ali mogu vam reći da ona vrijedi mnogo. Ide nam dobro."
15:33
Just at this TED we heard talks from several moral heroes.
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Samo na ovom TED-u smo čuli predavanja od nekoliko moralnih junaka.
15:37
Two were particularly inspiring to me.
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Dvojica su me osobito inspirirala.
15:40
One was Ray Anderson, who turned --
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Jedan je Ray Anderson, koji je pretvorio --
15:43
(Applause)
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(Pljesak)
15:46
-- turned, you know, a part of the evil empire
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-- pretvorio, znate, dio zlog carstva
15:49
into a zero-footprint, or almost zero-footprint business.
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u minijaturni, ili skoro minijaturni posao.
15:52
Why? Because it was the right thing to do.
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Zašto? Jer je to bilo ispravno.
15:56
And a bonus he's discovering is
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I nagrada koju pritom otkriva jest
15:59
he's actually going to make even more money.
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da će on zaraditi još više novaca.
16:02
His employees are inspired by the effort.
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Njegovi zaposlenici su inspirirani njegovim trudom.
16:05
Why? Because there happy to be doing something that's the right thing to do.
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Zašto? Zato što su sretni da rade nešto što je ispravno.
16:09
Yesterday we heard Willie Smits talk about re-foresting in Indonesia.
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Jučer smo čuli Willie Smitsa kako govori o pošumljavanju u Indoneziji.
16:14
(Applause)
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(Pljesak)
16:17
In many ways this is the perfect example.
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Na mnogo načina ovo je savršeni primjer.
16:20
Because it took the will to do the right thing.
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Jer je bila potrebna volja da se učini prava stvar.
16:23
God knows it took a huge amount of technical skill.
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Bog zna da je bilo potrebno mnogo tehničkog znanja.
16:26
I'm boggled at how much he and his associates needed to know
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Preneražen sam koliko su on i njegovi suradnici morali znati
16:29
in order to plot this out.
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kako bi sve to isplanirali.
16:32
But most important to make it work --
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Ali najvažnije da to proradi --
16:35
and he emphasized this --
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i ovo je naglasio --
16:37
is that it took knowing the people in the communities.
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jest da je trebalo upoznati ljude u lokalnim zajednicama.
16:40
Unless the people you're working with are behind you,
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Ako ljudi s kojima radite nisu uz vas
16:45
this will fail.
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posao će propasti.
16:47
And there isn't a formula to tell you how to get the people behind you,
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I ne postoji formula koja kaže kako učiniti da ljudi stanu uz vas
16:50
because different people in different communities
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jer različiti ljudi u različitim zajednicama
16:53
organize their lives in different ways.
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organiziraju svoje živote na različite načine.
16:56
So there's a lot here at TED, and at other places, to celebrate.
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Dakle, ima mnogo toga ovdje na TED-u, i na drugim mjestima, što treba slaviti.
16:59
And you don't have to be a mega-hero.
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I ne trebate biti super-heroj.
17:02
There are ordinary heroes.
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Postoje sasvim obični junaci.
17:04
Ordinary heroes like the janitors who are worth celebrating too.
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Obični junaci kao domari koji su vrijedni da ih slavimo.
17:07
As practitioners each and every one of us should strive
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Kao stručnjaci svi mi bi trebali težiti
17:10
to be ordinary, if not extraordinary heroes.
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da budemo obični, ako ne neobični junaci.
17:13
As heads of organizations,
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Kao čelnici organizacija,
17:15
we should strive to create environments
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trebali bi težiti stvaranju okoline
17:17
that encourage and nurture both moral skill and moral will.
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koja ohrabruje i njeguje i moralnu vještinu i moralnu volju.
17:22
Even the wisest and most well-meaning people
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Čak i najmudriji i dobronamjerni ljudi
17:25
will give up if they have to swim against the current
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će odustati ako moraju plivati protiv struje
17:28
in the organizations in which they work.
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u organizacijama u kojima rade.
17:31
If you run an organization, you should be sure
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Ako vodite organizaciju morate biti sigurni
17:34
that none of the jobs -- none of the jobs --
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da nijedan posao -- niti jedan posao --
17:37
have job descriptions like the job descriptions of the janitors.
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nema takav opis kao opis posla domara.
17:40
Because the truth is that
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Zato što je istina da
17:43
any work that you do that involves interaction with other people
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svaki posao koji uključuje interakciju s drugim ljudima
17:46
is moral work.
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je moralni posao.
17:49
And any moral work depends upon practical wisdom.
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A svaki moralni posao ovisi o praktičnoj mudrosti.
17:53
And, perhaps most important,
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I možda najvažnije,
17:56
as teachers, we should strive to be the ordinary heroes,
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kao učitelji, trebamo težiti da budemo obični junaci,
17:59
the moral exemplars, to the people we mentor.
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moralni primjeri, ljudima koje učimo.
18:03
And there are a few things that we have to remember as teachers.
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Postoji nekoliko stvari koje kao učitelji trebamo upamtiti.
18:06
One is that we are always teaching.
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Jedna je da uvijek učimo.
18:10
Someone is always watching.
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Netko nas uvijek promatra.
18:13
The camera is always on.
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Kamera je uvijek uključena.
18:15
Bill Gates talked about the importance of education
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Bill Gates je govorio o važnosti obrazovanja
18:18
and, in particular, the model that KIPP was providing:
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i, osobito, o modelu koji KIPP pruža.
18:21
"Knowledge is power."
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"Znanje je moć."
18:24
And he talked about a lot of the wonderful things
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I govorio je o mnogo divnih stvari
18:27
that KIPP is doing
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koje KIPP radi
18:29
to take inner-city kids and turn them in the direction of college.
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kako bi usmjerio djecu iz gradskih geta prema fakultetu.
18:33
I want to focus on one particular thing KIPP is doing
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Želim vam usmjeriti pažnju na jednu konkretnu stvar koju KIPP radi
18:36
that Bill didn't mention.
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a koju Bill nije spomenuo.
18:39
That is that they have come to the realization
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To je da su došli do spoznaje
18:42
that the single most important thing kids need to learn
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kako je najvažnija stvar koju djeca moraju naučiti
18:44
is character.
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karakter.
18:45
They need to learn to respect themselves.
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Moraju naučiti poštovati sebe.
18:48
They need to learn to respect their schoolmates.
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Moraju naučiti poštovati svoje školske kolege.
18:51
They need to learn to respect their teachers.
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Moraju naučiti poštovati svoje učitelje.
18:54
And, most important, they need to learn to respect learning.
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I najvažnije, moraju naučiti poštovati učenje.
18:57
That's the principle objective.
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To je glavni cilj.
18:59
If you do that, the rest is just pretty much a coast downhill.
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Ako to uspijete postići, ostalo je manje-više vožnja nizbrdo.
19:03
And the teachers: the way you teach these things to the kids
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A učitelji: način na koji ovo učite djecu
19:06
is by having the teachers and all the other staff embody it every minute of every day.
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jest da učitelji i ostali kadar utjelovljuju to svake minute svakoga dana.
19:13
Obama appealed to virtue.
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Obama se pozvao na vrlinu.
19:15
And I think he was right.
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I mislim da je bio u pravu.
19:17
And the virtue I think we need above all others is practical wisdom,
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A vrlina koju po mom mišljenju trebamo iznad svega je praktična mudrost,
19:21
because it's what allows other virtues -- honesty, kindness, courage and so on --
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jer ona omogućuje da se druge vrline -- iskrenost, ljubaznost, hrabost i tako dalje --
19:28
to be displayed at the right time and in the right way.
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pokažu u pravo vrijeme i na pravi način.
19:31
He also appealed to hope.
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Također, apelirao je na nadu.
19:34
Right again.
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Opet dobro.
19:36
I think there is reason for hope.
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Mislim kako ima razloga za nadu.
19:39
I think people want to be allowed to be virtuous.
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Mislim kako ljudi žele da im se omogući da budu puni vrlina.
19:42
In many ways, it's what TED is all about.
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Na mnogo načina, upravo o tome se ovdje na TED-u radi.
19:46
Wanting to do the right thing
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Želimo učiniti pravu stvar
19:49
in the right way
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na pravi način
19:51
for the right reasons.
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iz pravih razloga.
19:53
This kind of wisdom is within the grasp of each and every one of us
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Ovakva vrsta mudrosti je na dohvat ruke svakome od nas
19:56
if only we start paying attention.
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samo moramo početi obraćati pažnju.
19:59
Paying attention to what we do,
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Obratiti pažnju na ono što radimo,
20:02
to how we do it,
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kako to radimo,
20:04
and, perhaps most importantly,
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i možda najvažnije,
20:06
to the structure of the organizations within which we work,
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na strukturu organizacija u kojima radimo,
20:09
so as to make sure that it enables us and other people to develop wisdom
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kako bi osigurali da one omoguće nama i drugima da razvijemo mudrost
20:14
rather than having it suppressed.
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umjesto da je potiskuju.
20:17
Thank you very much.
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Mnogo vam hvala.
20:20
Thank you.
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Hvala vam.
20:22
(Applause)
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(Pljesak)
20:25
Chris Anderson: You have to go and stand out here a sec.
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Chris Anderson: Morate ići tamo i stajati gore još malo.
20:31
Barry Schwartz: Thank you very much.
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Barry Schwartz: Mnogo vam hvala.
20:33
(Applause)
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(Pljesak)
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