How equal do we want the world to be? You'd be surprised | Dan Ariely

263,073 views ・ 2015-04-08

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譯者: Marssi Draw 審譯者: Coco Shen
00:12
It would be nice to be objective in life,
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如果我們能客觀面對生活和各方面
00:15
in many ways.
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就太好了。
00:17
The problem is that we have these color-tinted glasses
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問題是我們戴著這些有色鏡片
00:20
as we look at all kinds of situations.
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去看待各種情境。
00:25
For example, think about something as simple as beer.
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拿啤酒這種簡單的例子來說吧。
00:29
If I gave you a few beers to taste
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如果我讓你嚐幾款啤酒,
00:31
and I asked you to rate them on intensity and bitterness,
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請你評比每一種酒的烈度和苦味,
00:35
different beers would occupy different space.
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不同的啤酒會落在不同的位置。
00:39
But what if we tried to be objective about it?
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但如果我們試著客觀面對 會怎麼樣?
00:41
In the case of beer, it would be very simple.
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以啤酒來說很簡單。
00:43
What if we did a blind taste?
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如果我們不看啤酒廠牌 會怎麼樣?
00:46
Well, if we did the same thing, you tasted the same beer,
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如果我們做同樣的事, 你嚐同樣的啤酒,
00:48
now in the blind taste, things would look slightly different.
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但現在你不知道是哪種啤酒, 結果就會不太一樣。
00:52
Most of the beers will go into one place.
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大部分的啤酒會落在同一個位置,
00:55
You will basically not be able to distinguish them,
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基本上你無法分辨,
00:57
and the exception, of course, will be Guinness.
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當然,健力士例外。
01:00
(Laughter)
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(笑聲)
01:02
Similarly, we can think about physiology.
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同樣我們也能來看看生理機能。
01:05
What happens when people expect something from their physiology?
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大家在預期自己的生理機能時 會出現什麼情況?
01:08
For example, we sold people pain medications.
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例如,我們賣止痛藥給大家。
01:11
Some people, we told them the medications were expensive.
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我們跟某些人說的價格比較昂貴,
01:13
Some people, we told them it was cheap.
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跟其他人說的價格較低。
01:15
And the expensive pain medication worked better.
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結果昂貴止痛藥的效果比較好,
01:18
It relieved more pain from people,
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更能有效舒緩這些人的疼痛,
01:21
because expectations do change our physiology.
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因為預期會改變我們的身體機能。
01:24
And of course, we all know that in sports,
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當然,我們都知道看運動賽的時候,
01:26
if you are a fan of a particular team,
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如果你是某隊的粉絲,
01:28
you can't help but see the game
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你就會無法克制
從你支持隊伍的觀點去看比賽。
01:31
develop from the perspective of your team.
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01:34
So all of those are cases in which our preconceived notions
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因此這些案例都顯示了 我們先入為主的念頭和期待
01:38
and our expectations color our world.
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影響了我們的世界。
01:42
But what happened in more important questions?
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但是在更重要的問題上 出現什麼情況?
01:45
What happened with questions that had to do with social justice?
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在和社會正義有關的問題上 出現什麼情況?
01:49
So we wanted to think about what is the blind tasting version
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所以我們想
思考不平等的盲測試版本是什麼?
01:52
for thinking about inequality?
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01:55
So we started looking at inequality,
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因此我們開始檢視不平等,
01:57
and we did some large-scale surveys
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我們做了大規模的調查,
01:59
around the U.S. and other countries.
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遍及美國和其它國家。
02:02
So we asked two questions:
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我們問了兩個問題:
02:04
Do people know what kind of level of inequality we have?
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大家「知道」 我們現今社會不平等的程度如何嗎?
02:07
And then, what level of inequality do we want to have?
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第二,我們「希望」 的不平等程度又是如何?
02:11
So let's think about the first question.
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我們來看看第一個問題。
02:14
Imagine I took all the people in the U.S.
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想像我將所有美國人分類,
02:16
and I sorted them from the poorest on the right
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最貧窮的在右邊,
02:19
to the richest on the left,
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最富有的在左邊,
02:21
and then I divided them into five buckets:
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然後我將所有人分成五群:
02:24
the poorest 20 percent, the next 20 percent,
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最窮的佔 20%,接著 20%,
02:26
the next, the next, and the richest 20 percent.
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接著 20%、20%, 以及最富有的 20%。
02:29
And then I asked you to tell me how much wealth do you think
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然後請你告訴我,
你認為每一群人 擁有的財富比例是多少。
02:32
is concentrated in each of those buckets.
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02:35
So to make it simpler, imagine I ask you to tell me,
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簡單來說,請想像我問的是
02:37
how much wealth do you think is concentrated
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你認為有多少財富集中在
02:40
in the bottom two buckets,
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最底層的這兩群人身上?
02:42
the bottom 40 percent?
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就是底層 40% 的人?
02:44
Take a second. Think about it and have a number.
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花點時間,想出一個數字。
02:47
Usually we don't think.
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通常我們都不會多想。
02:49
Think for a second, have a real number in your mind.
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只要花點時間,心裡得出一個數字。
02:51
You have it?
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有答案了嗎?
02:53
Okay, here's what lots of Americans tell us.
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好,這是大多數美國人給我們的答案。
02:56
They think that the bottom 20 percent
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他們認為最底層 20% 的人
02:58
has about 2.9 percent of the wealth,
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大概擁有 2.9% 的財富;
03:00
the next group has 6.4,
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下一群人有 6.4% 的財富,
03:02
so together it's slightly more than nine.
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總計比 9% 多一點。
03:05
The next group, they say, has 12 percent,
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他們說下一群人有 12% 的財富,
03:08
20 percent,
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20%,
03:10
and the richest 20 percent, people think has 58 percent of the wealth.
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大家認為最富有的 20% 人口 擁有 58% 的財富。
03:15
You can see how this relates to what you thought.
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你可以看到這和你想像中數字的差異。
03:18
Now, what's reality?
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事實呢?
03:19
Reality is slightly different.
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事實有點不同。
03:21
The bottom 20 percent has 0.1 percent of the wealth.
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底層 20% 的人擁有 0.1% 的財富。
03:25
The next 20 percent has 0.2 percent of the wealth.
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接下來 20% 的人有 0.2% 的財富。
03:28
Together, it's 0.3.
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加起來是 0.3%。
03:30
The next group has 3.9,
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下一組是 3.9%、
03:34
11.3,
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11.3%,
03:36
and the richest group has 84-85 percent of the wealth.
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最富有的這群人 有 84% 到 85% 的財富。
03:42
So what we actually have and what we think we have
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因此事實和我們的想像
03:45
are very different.
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大不相同。
03:47
What about what we want?
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那麼我們的期待呢?
03:49
How do we even figure this out?
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我們怎麼找出答案?
03:51
So to look at this,
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為了找出答案,
03:52
to look at what we really want,
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了解我們真正的期待,
03:54
we thought about the philosopher John Rawls.
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我們想到哲學家約翰.羅爾斯。
03:57
If you remember John Rawls,
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如果你記得約翰.羅爾斯的話,
03:59
he had this notion of what's a just society.
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你會知道他說 「什麼是正義的社會」這個概念。
04:02
He said a just society
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他說正義的社會
04:04
is a society that if you knew everything about it,
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是一個如果你知道其中的一切,
04:06
you would be willing to enter it in a random place.
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你會願意在這個社會的任何一個位置。
04:09
And it's a beautiful definition,
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這是很美好的定義,
04:10
because if you're wealthy, you might want the wealthy
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因為如果你很富有,你也許會希望
富者更富,窮者更窮。
04:13
to have more money, the poor to have less.
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04:15
If you're poor, you might want more equality.
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如果你是窮人,你應該會希望更平等。
04:17
But if you're going to go into that society
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但如果你要進入那個社會,
04:19
in every possible situation, and you don't know,
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可能待在任何的位置上, 你不知道是哪一個,
04:22
you have to consider all the aspects.
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你就得考慮周詳。
04:24
It's a little bit like blind tasting in which you don't know
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這有點像盲測試,
04:27
what the outcome will be when you make a decision,
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你不知道自己做的決定會有什麼結果,
04:30
and Rawls called this the "veil of ignorance."
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約翰.羅爾斯稱此為「無知之幕」。
04:34
So, we took another group, a large group of Americans,
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我們拿另一組人,一大群美國人,
04:37
and we asked them the question in the veil of ignorance.
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套用「無知之幕」的情況 問他們這個問題。
04:40
What are the characteristics of a country that would make you want to join it,
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一個有什麼特質的國家 會讓你想成為國民?
04:44
knowing that you could end randomly at any place?
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前提是你會隨機 被放在任何一個位置上。
04:47
And here is what we got.
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我們得到的結果如下:
04:49
What did people want to give to the first group,
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大家想給第一組人,
04:51
the bottom 20 percent?
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也就是底層 20% 的人多少?
04:53
They wanted to give them about 10 percent of the wealth.
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他們想要給這些人 10% 的財富,
04:56
The next group, 14 percent of the wealth,
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接下來這組是 14% 的財富、
04:59
21, 22 and 32.
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21%、22%、32% 的財富。
05:04
Now, nobody in our sample wanted full equality.
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現在,樣本裡沒人想要完全平等。
05:07
Nobody thought that socialism is a fantastic idea in our sample.
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樣本裡沒人認為社會主義是最好的。
05:12
But what does it mean?
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但這意謂著什麼?
05:13
It means that we have this knowledge gap
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這意謂了我們有知識落差,
05:15
between what we have and what we think we have,
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存在於真實情況 和我們的想像之間,
05:18
but we have at least as big a gap between what we think is right
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但是我們認為正確 和我們想像中的現況,
05:22
to what we think we have.
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這兩者間的知識落差更大。
05:24
Now, we can ask these questions, by the way, not just about wealth.
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順帶一提,我們不只能 在財富上問這個問題,
05:28
We can ask it about other things as well.
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每件事都能是這些問題的主題。
05:30
So for example, we asked people from different parts of the world
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例如,我們問世界各地的人
05:34
about this question,
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這個問題,
05:36
people who are liberals and conservatives,
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不論是自由黨還是保守黨,
05:38
and they gave us basically the same answer.
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基本上他們給的答案都一樣。
05:40
We asked rich and poor, they gave us the same answer,
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不論貧富都給了相同答案,
05:43
men and women,
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不論男女,
05:44
NPR listeners and Forbes readers.
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不論是全國公共廣播電台聽眾, 或《富比士》讀者。
05:47
We asked people in England, Australia, the U.S. --
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我們問了英國、澳洲、美國…等國國民,
05:50
very similar answers.
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答案都大同小異。
05:52
We even asked different departments of a university.
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我們還問了大學不同系所的人,
05:54
We went to Harvard and we checked almost every department,
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我們幾乎去了哈佛的每個系所,
05:57
and in fact, from Harvard Business School,
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事實上哈佛商學院裡,
05:59
where a few people wanted the wealthy to have more and the [poor] to have less,
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很少人希望富人更富, 而希望他們擁有的少一點。
06:03
the similarity was astonishing.
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答案如此雷同,非常驚人。
06:05
I know some of you went to Harvard Business School.
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我知道在座有些人念過哈佛商學院。
06:08
We also asked this question about something else.
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我們也會拿其它主題來問這些問題。
06:12
We asked, what about the ratio of CEO pay to unskilled workers?
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我們問,總裁和非技術性員工的薪資比是多少?
06:17
So you can see what people think is the ratio,
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你可以看到大家想像中的比例,
06:20
and then we can ask the question, what do they think should be the ratio?
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接著我們可以再問這個問題, 你認為比例應該是多少?
06:24
And then we can ask, what is reality?
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然後我們就可以問事實是多少?
06:26
What is reality? And you could say, well, it's not that bad, right?
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事實是多少?你可能會說, 噢,其實沒那麼差嘛?
06:30
The red and the yellow are not that different.
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紅色和黃色差不多。
06:32
But the fact is, it's because I didn't draw them on the same scale.
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但事實是因為我沒有 使用相同的比例尺。
06:38
It's hard to see, there's yellow and blue in there.
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你幾乎看不到裡面還有黃色和藍色。
06:42
So what about other outcomes of wealth?
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那其它財富的結果呢?
06:44
Wealth is not just about wealth.
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財富不只事關財富。
06:46
We asked, what about things like health?
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我們還問,健康方面又如何呢?
06:48
What about availability of prescription medication?
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像是取得處方箋的難易度呢?
06:52
What about life expectancy?
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平均壽命呢?
06:54
What about life expectancy of infants?
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嬰兒的平均壽命呢?
06:57
How do we want this to be distributed?
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我們希望怎麼分配這些項目?
06:59
What about education for young people?
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年輕人的教育呢?
07:02
And for older people?
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年長者的教育呢?
07:04
And across all of those things, what we learned was that people
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透過那些事情,我們發現
大家不是很喜歡貧富不均,
07:07
don't like inequality of wealth,
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07:10
but there's other things where inequality, which is an outcome of wealth,
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但是還有很多來自於貧富不均的情況
07:13
is even more aversive to them:
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更讓人反感:
07:15
for example, inequality in health or education.
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例如,健康或教育的不平等。
07:19
We also learned that people are particularly open
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我們也發現大家特別願意
07:22
to changes in equality when it comes to people
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改變不平等的情況,
特別是碰到那些 比較沒有行為能力的對象,
07:24
who have less agency --
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07:26
basically, young kids and babies,
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基本上就是小孩和嬰兒,
07:29
because we don't think of them as responsible for their situation.
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因為我們認為 他們不需為自己的現況負責。
07:34
So what are some lessons from this?
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那我們從中學到什麼?
07:36
We have two gaps:
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我們有兩種落差:
07:37
We have a knowledge gap and we have a desirability gap
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我們有知識落差和期望落差。
07:40
And the knowledge gap is something that we think about,
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知識落差是指我們認為
07:42
how do we educate people?
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我們怎麼教育大眾?
07:44
How do we get people to think differently about inequality
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我們怎麼讓大家 用不同的方式想像不平等、
07:46
and the consequences of inequality in terms of health, education,
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以及隨之而來,像是健康、教育、
07:50
jealousy, crime rate, and so on?
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妒忌、犯罪率…等等的不平等後果?
07:52
Then we have the desirability gap.
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另外我們也有期望落差。
07:54
How do we get people to think differently about what we really want?
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我們怎麼讓大家用不同的方式 思考我們真正想要的是什麼?
07:58
You see, the Rawls definition, the Rawls way of looking at the world,
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你看羅爾斯定義, 羅爾斯看世界的方式,
08:02
the blind tasting approach,
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盲測試法,
08:03
takes our selfish motivation out of the picture.
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將我們自私的動機移到畫面之外。
08:06
How do we implement that to a higher degree
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我們如何將之運用在程度更高、
08:09
on a more extensive scale?
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範圍更廣的事物上?
08:11
And finally, we also have an action gap.
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最後,我們還有行為落差。
08:14
How do we take these things and actually do something about it?
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我們要如何依據這些東西 並確實做出改變?
08:17
I think part of the answer is to think about people
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我認為可能的答案是
08:20
like young kids and babies that don't have much agency,
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想想孩子、嬰兒, 他們沒什麼行為能力,
08:23
because people seem to be more willing to do this.
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因為大家似乎更願意為了他們而改變。
08:27
To summarize, I would say, next time you go to drink beer or wine,
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總而言之,下次你去喝啤酒或紅酒,
08:32
first of all, think about, what is it in your experience that is real,
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先思考在你的經驗裡,有什麼是真的,
08:36
and what is it in your experience that is a placebo effect
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在你的經驗裡, 有什麼只是安慰劑效應,
08:40
coming from expectations?
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你被期待影響了?
08:41
And then think about what it also means for other decisions in your life,
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接著再思考,這對你生命中 其它決定有何意義?
08:45
and hopefully also for policy questions
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以及對影響我們大家的政策問題
08:47
that affect all of us.
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會有什麼意義?
08:48
Thanks a lot.
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非常感謝。
08:50
(Applause)
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(掌聲)
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