Why working from home is good for business | The Way We Work, a TED series

The basic problem with working in an office

Translator: Sari Rachmatika Reviewer: Emi Kurnia

is you're just not in control of your work environment.

[The Way We Work]

Howdy, my name is Matt, and I'm the CEO of Automattic,

the company behind WordPress.com, Jetpack and WooCommerce.

Masalah mendasar bekerja di kantor adalah

We're coming up on over 800 employees, and they live everywhere,

Anda tidak bisa menentukan lingkungan kerja.

[Cara Kerja Kami]

from California to Alabama, Mississippi, to where I live in Texas.

Hai, nama saya Matt, dan saya adalah CEO Automattic,

They're also in 67 countries.

perusahaan di balik WordPress.com, Jetpack dan WooCommerce.

Canada, Mexico, India, New Zealand.

Some of them choose not even to have a home base, they're nomads.

Kami punya lebih dari 800 pekerja yang tinggal di berbagai tempat,

Whether they are in RVs or traveling through Airbnbs,

dari California, Alabama, Mississippi, sampai tempat tinggal saya, Texas.

they are in new places every day, week or month.

As long as they can find good Wi-Fi, we don't care where they are.

Mereka juga tersebar di 67 negara.

Kanada, Meksiko, India, Selandia Baru.

Our focus on distributed work didn't happen accidentally.

Beberapa pekerja bahkan tidak punya rumah, mereka hidup nomaden.

It was a conscious choice from the very beginning.

Di mobil rumah (RV), atau menjelajahi Airbnb.

Notice I don't use the word "remote,"

Mereka berada di tempat baru setiap saat.

because it sets up the expectation,

Lokasi mereka tidak penting bagi kami, selama ada jaringan Wi-Fi.

that some people are essential and some aren't.

I use the word "distributed" to describe what we do,

Fokus kami pada pekerjaan terdistribusi bukan suatu kebetulan.

where everyone is on an equal playing field.

I think a distributed workforce

Ini pilihan kami sejak awal.

is the most effective way to build a company.

Perhatikan, saya tidak memakai kata "terpencil"

The key is you have to approach it consciously.

karena akan menimbulkan persepsi,

When we started WordPress,

sebagian orang penting, sebagian lain tidak.

many of the first 20 hires were people I'd never met in person.

Kata "terdistribusi" menggambarkan cara kerja kami.

But we'd collaborated online, sometimes for years.

Setiap orang punya hak sama.

Tenaga kerja terdistribusi

I wanted to continue that for one simple reason.

sangat efektif bagi perusahaan.

Kuncinya ialah pendekatan yang sengaja dilakukan

I believe that talent and intelligence

are equally distributed throughout the world.

Saat membangun WordPress,

sebagian dari 20 pekerja pertama belum pernah bertemu saya.

But opportunity is not.

In Silicon Valley, the big tech companies fish

Tapi kami sudah tahunan berkolaborasi daring.

from essentially the same small pond or bay.

Saya ingin melanjutkan hubungan itu dengan alasan sederhana.

A distributed company can fish from the entire ocean.

Saya percaya bahwa bakat dan kecerdasan

Instead of hiring someone who grew up in Japan but lives in California,

terdistribusi rata di seluruh dunia.

Tapi, peluang tidak merata.

you can gain someone who lives, works,

Di Silicon Valley, raksasa teknologi memancing

wakes up and goes to sleep wherever they are in the world.

dari kolam kecil atau teluk yang sama.

They bring a different understanding of that culture

Perusahaan terdistribusi dapat memancing dari seluruh lautan.

and a different lived experience.

Alih-alih merekrut orang yang besar di Jepang tapi tinggal di California,

At the base of the decision to go distributed,

there's a desire to give people autonomy over how they do their work.

rekrutlah orang yang tinggal, bekerja,

bangun dan tidur, di belahan dunia mana pun mereka berada.

Unless you're in a role where specific hours are important,

Mereka memiliki budaya yang berbeda

you can make your own schedule.

Everyone can have a corner office, their windows, the food they want to eat,

dan pengalaman yang juga berbeda.

Dasar keputusan menjadi perusahaan terdistribusi:

you can choose when there's music and when there's silence.

kemauan untuk memberikan otonomi cara kerja kepada pekerja.

You can choose what temperature the room should be.

Kecuali peran Anda mengharuskan jam kerja tertentu,

You can save the time you'd spend commuting

and put it into things that are important to you.

Anda bisa membuat jadwal sendiri

Semua orang dapat berkantor di mana pun, dengan jendela, makanan apa pun.

A distributed workforce is ideal for a technology company.

But people often ask me,

Anda dapat mendengarkan musik, atau memilih keheningan.

"This works great for y'all, but what about everyone else?"

Anda dapat mengatur suhu ruangan sendiri.

If you have an office,

Anda menghemat waktu perjalanan pulang pergi

you can do a few things to build distributed capability.

dan menggunakannya untuk hal yang lebih penting.

First: document everything.

Pekerja terdistribusi cocok untuk perusahaan teknologi.

In an office, it's easy to make decisions in the moment,

Namun orang sering bertanya,

in the kitchen, in the hall.

"Cocok untuk kalian, apakah cocok untuk semua orang?"

But if people work remotely

and some members of the team are having those conversations

Jika punya kantor,

Anda bisa membangun kemampuan terdistribusi.

they don't have access to,

they'll see these decisions being made without understanding the why.

Pertama: membuat dokumentasi.

Always leave a trail of where you were and what you were thinking about.

Di kantor, sangat mudah membuat keputusan seketika,

di dapur, di aula.

This allows others to pick up where you left off.

Ketika bekerja jarak jauh,

dan beberapa anggota tim ingin membahas topik,

It allows people in different time zones to interact,

tapi tidak memiliki akses,

it's also great to think about as an organization evolves,

mereka hanya tahu keputusan dibuat tanpa tahu alasannya.

people leaving and people joining.

Selalu membuat catatan terakhir dan pemikiran Anda.

Try to have as much communication as possible online.

When everything's shared and public, it allows new people to catch up quickly.

Hal ini memudahkan pekerja lain untuk mengikuti

dan memudahkan interaksi antar zona waktu,

juga patut dipertimbangkan, saat organisasi berkembang,

You also need to find the right tools.

There are so many apps and services that help with day-to-day communication,

banyak pekerja keluar masuk.

Cobalah berkomunikasi daring sesering mungkin.

video conferencing, project management.

The things that changed how you work probably aren't objects anymore.

Saat semua informasi disebarkan untuk umum, orang mudah mengikuti.

They're things you access through your computer.

Anda perlu peranti yang tepat.

So experiment with different tools that enable collaboration,

Tersedia banyak aplikasi dan layanan yang membantu komunikasi sehari-hari,

see what works.

konferensi video, manajemen proyek.

Create productive, face-to-face time.

Hal yang mengubah cara kerja Anda mungkin bukan lagi benda,

In a traditional office,

you're in the same place 48 weeks out of the year

and you might have three or four weeks apart.

tetapi informasi yang Anda akses lewat komputer.

We try to flip that: we come together for short, intense bursts.

Jadi, cobalah berbagai peranti yang memungkinkan kolaborasi,

pilih peranti yang cocok.

Once a year we do a grand meet-up

where the entire company comes together for a week.

Ciptakan waktu tatap muka yang produktif.

Di kantor tradisional,

It's half-work, half-play.

Anda berada di tempat yang sama 48 minggu setahun,

The primary goal is connecting people.

mungkin Anda pergi selama 1 sampai 4 minggu.

We want to make sure everyone's aligned and on the same page,

Kami coba membaliknya: berkumpul untuk kegiatan besar singkat.

and they have a deeper connection with their colleagues.

Sekali setahun ada pertemuan akbar

When they work together the rest of the year,

ketika seluruh perusahaan berkumpul satu minggu.

they can bring together that understanding and empathy.

Kami bekerja sambil bermain.

And the final practice:

Tujuan utama kami: menghubungkan manusia

give people the flexibility to make their own work environment.

Kami ingin memastikan semua orang sejalan dan sependapat,

Every person at Automattic has a co-working stipend

dan punya hubungan lebih dekat dengan kolega mereka.

that they can put towards a co-working space

Saat bekerja sama sepanjang tahun itu,

or just to buy coffee, so they don't get kicked out of the coffee shop.

mereka bisa menyatukan pemahaman dan empati itu.

Praktik terakhir:

One group in Seattle decided to pool their stipends together

berikan fleksibilitas untuk membuat lingkungan kerja sendiri.

and rented a workspace on a fishing pier.

Tiap orang di Automattic punya tunjangan kerja bersama,

Each person who joins the company gets a home-office stipend.

yang dialokasikan untuk ruang kerja bersama

This is money they can invest in getting the right chair, monitor,

atau membeli kopi, jadi mereka tidak akan didepak dari kedai kopi.

the right desk setup, so they can have the most productive environment for them.

Satu grup di Seattle memutuskan untuk mengumpulkan tunjangan

Today, there are just a few companies that are distributed first.

dan menyewa kantor di dermaga pancing.

Tiap orang di perusahaan mendapat tunjangan kantor di rumah.

In a decade or two, I predict that 90 percent of companies

Uang ini bisa diinvestasikan untuk kursi kerja, monitor,

that are going to be changing the course of the world

meja kerja, jadi mereka berada di lingkungan produktif.

are going to function this way.

They will evolve to be distributed first, or they'll be replaced by those that are.

Saat ini, belum banyak perusahan terdistribusi.

As you think about what you're going to build next,

Dalam 1 atau 2 dekade, saya perkirakan 90 persen perusahaan,

consider how you can tap into global talent,

yang akan mengubah arah dunia,

give people autonomy to live and work where they feel they should

akan bekerja dengan cara ini.

and still participate fully in whatever it is that you're creating together.

Mereka akan berubah menjadi perusahaan terdistribusi atau akan kalah bersaing.

Saat berpikir tentang hal yang akan Anda lakukan,

pertimbangkan cara mengangkat bakat global,

memberikan otonomi untuk hidup dan bekerja sesuai keinginan,

dan tetap berpartisipasi penuh pada apa pun yang diciptakan bersama.