Why working from home is good for business | The Way We Work, a TED series

353,493 views

2019-02-09 ・ TED


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Why working from home is good for business | The Way We Work, a TED series

353,493 views ・ 2019-02-09

TED


Dvaput kliknite na engleske titlove ispod za reprodukciju videozapisa.

00:00
The basic problem with working in an office
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Prevoditelj: Sanda L Recezent: Ivan Stamenković
00:02
is you're just not in control of your work environment.
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00:04
[The Way We Work]
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00:08
Howdy, my name is Matt, and I'm the CEO of Automattic,
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00:11
the company behind WordPress.com, Jetpack and WooCommerce.
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Osnovni problem rada u uredu je
00:14
We're coming up on over 800 employees, and they live everywhere,
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što ne možete kontrolirati svoje radno okruženje.
[Način na koji radimo]
00:18
from California to Alabama, Mississippi, to where I live in Texas.
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Pozdrav, ja sam Matt, direktor Automattica,
00:22
They're also in 67 countries.
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kompanije koja stoji iza WordPress.coma, Jetpacka i WooCommercea.
00:24
Canada, Mexico, India, New Zealand.
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00:26
Some of them choose not even to have a home base, they're nomads.
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Imat ćemo uskoro preko 800 zaposlenih i oni žive posvuda,
00:29
Whether they are in RVs or traveling through Airbnbs,
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od Kalifornije do Alabame, Mississippija i Teksasa gdje ja živim.
00:32
they are in new places every day, week or month.
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00:34
As long as they can find good Wi-Fi, we don't care where they are.
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Ima ih u još 67 zemalja.
Kanada, Meksiko, Indija, Novi Zeland.
00:37
Our focus on distributed work didn't happen accidentally.
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Neki odabiru uopće ne biti na jednom mjestu, nomadi su.
00:40
It was a conscious choice from the very beginning.
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Bilo da su u kamperima ili putuju preko Airbnba,
00:43
Notice I don't use the word "remote,"
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svakog dana, tjedna ili mjeseca su na novom mjestu.
00:45
because it sets up the expectation,
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Sve dok imaju dobar Wi-Fi, ne zanima nas gdje se nalaze.
00:47
that some people are essential and some aren't.
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00:49
I use the word "distributed" to describe what we do,
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Nismo se slučajno fokusirali na distribuirani radni odnos.
00:52
where everyone is on an equal playing field.
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00:53
I think a distributed workforce
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To je od samog početka bio svjestan izbor.
00:55
is the most effective way to build a company.
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Ne koristim riječ "udaljeni",
00:56
The key is you have to approach it consciously.
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jer to stvara očekivanje
00:59
When we started WordPress,
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da su neki ljudi ključni, a drugi nisu.
01:00
many of the first 20 hires were people I'd never met in person.
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Za opis onoga što radimo koristim riječ „distribuirano“,
01:03
But we'd collaborated online, sometimes for years.
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gdje je svatko na jednakoj razini.
Distribuirana radna snaga je
01:06
I wanted to continue that for one simple reason.
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najučinkovitiji način za stvaranje tvrtke.
01:09
I believe that talent and intelligence
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Ključno je da svjesno pristupite tome.
01:11
are equally distributed throughout the world.
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Kada smo osnovali WordPress,
mnogi od prvih 20 zaposlenih su bili ljudi koje nisam osobno upoznao,
01:13
But opportunity is not.
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01:15
In Silicon Valley, the big tech companies fish
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ali smo već surađivali online, ponekad i godinama.
01:17
from essentially the same small pond or bay.
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Želio sam tako nastaviti iz jednog jednostavnog razloga.
01:19
A distributed company can fish from the entire ocean.
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Vjerujem da su talent i inteligencija
01:22
Instead of hiring someone who grew up in Japan but lives in California,
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ravnomjerno raspoređeni širom svijeta.
Ali prilike nisu.
01:26
you can gain someone who lives, works,
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U Silicijskoj dolini, velike tehnološke kompanije
01:28
wakes up and goes to sleep wherever they are in the world.
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pecaju u malom području.
01:31
They bring a different understanding of that culture
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Distribuirana kompanija ima pristup cijelom oceanu.
01:33
and a different lived experience.
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Umjesto zapošljavanja nekoga tko je odrastao u Japanu, a živi u Kaliforniji,
01:35
At the base of the decision to go distributed,
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01:37
there's a desire to give people autonomy over how they do their work.
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možete zaposliti nekoga tko živi, radi,
budi se i odlazi na spavanje gdje god bio na svijetu.
01:41
Unless you're in a role where specific hours are important,
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Oni donose drugačije razumijevanje te kulture
01:44
you can make your own schedule.
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01:45
Everyone can have a corner office, their windows, the food they want to eat,
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i drugačije životno iskustvo.
U osnovi odluke da radimo distribuirano
01:49
you can choose when there's music and when there's silence.
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je želja da ljudima pružimo samostalnost nad načinom na koji rade.
01:52
You can choose what temperature the room should be.
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Ako za vašu poziciju nije važno određeno radno vrijeme,
01:54
You can save the time you'd spend commuting
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sami možete određivati svoj raspored.
01:56
and put it into things that are important to you.
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Svatko može imati svoj ured, hraniti se kako želi,
01:58
A distributed workforce is ideal for a technology company.
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02:01
But people often ask me,
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možete birati kada puštate glazbu, a kada je tišina.
02:03
"This works great for y'all, but what about everyone else?"
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Sami možete birati temperaturu prostorije.
02:06
If you have an office,
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Možete uštedjeti vrijeme koje biste proveli putujući na posao
02:07
you can do a few things to build distributed capability.
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i posvetiti se stvarima koje su vam važnije.
02:10
First: document everything.
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Distribuirana radna snaga idealna je za tehnološke kompanije.
02:13
In an office, it's easy to make decisions in the moment,
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Ali ljudi me često pitaju:
02:15
in the kitchen, in the hall.
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„To je dobro za vas, ali što je sa svima ostalima?“
02:17
But if people work remotely
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02:18
and some members of the team are having those conversations
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Ako već imate ured,
možete napraviti nekoliko stvari kako biste ovako radili.
02:21
they don't have access to,
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02:22
they'll see these decisions being made without understanding the why.
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Prvo, sve bilježite.
02:25
Always leave a trail of where you were and what you were thinking about.
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U uredu je lako donositi odluke u trenutku,
u kuhinji, na hodniku.
02:29
This allows others to pick up where you left off.
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Ali ako ljudi rade na daljinu
i neki članovi tima vode razgovore
02:31
It allows people in different time zones to interact,
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kojima oni nemaju pristup,
02:34
it's also great to think about as an organization evolves,
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vidjet će da se donose odluke, ali neće razumjeti zašto.
02:36
people leaving and people joining.
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Uvijek bilježite gdje ste bili i o čemu ste razmišljali.
02:38
Try to have as much communication as possible online.
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To dozvoljava ostalima da nastave tamo gdje ste vi stali.
02:41
When everything's shared and public, it allows new people to catch up quickly.
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Ljudi u različitim vremenskim zonama mogu raditi uzajamno,
02:46
You also need to find the right tools.
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a i korisno je razmišljati kako se organizacija razvija,
02:48
There are so many apps and services that help with day-to-day communication,
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o ljudima koji odlaze i dolaze.
Probajte što više komunicirati online.
02:52
video conferencing, project management.
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02:54
The things that changed how you work probably aren't objects anymore.
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Kada se sve javno dijeli, novi ljudi brzo stignu sve nadoknaditi.
02:58
They're things you access through your computer.
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Morate pronaći i odgovarajuće alate.
03:00
So experiment with different tools that enable collaboration,
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Postoje mnoge aplikacije i servisi koji pomažu u svakodnevnoj komunikaciji,
03:03
see what works.
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video pozivima, upravljanju projektima.
03:05
Create productive, face-to-face time.
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Ono što je promijenilo način na koji radite vjerojatno nisu predmeti.
03:07
In a traditional office,
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03:08
you're in the same place 48 weeks out of the year
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03:10
and you might have three or four weeks apart.
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To su stvari kojima pristupate preko računala.
03:12
We try to flip that: we come together for short, intense bursts.
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Testirajte razne alate koji omogućuju suradnju,
vidite što pomaže.
03:16
Once a year we do a grand meet-up
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03:17
where the entire company comes together for a week.
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Omogućite produktivno vrijeme licem u lice.
U tradicionalnom uredu
03:20
It's half-work, half-play.
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na istom ste mjestu 48 tjedana godišnje
03:21
The primary goal is connecting people.
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i možda tri ili četiri tjedna odvojeni.
03:23
We want to make sure everyone's aligned and on the same page,
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Mi pokušavamo obrnuto: skupljamo se u kratkim, intenzivnim susretima.
03:26
and they have a deeper connection with their colleagues.
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Jednom godišnje imamo veliki sastanak
03:29
When they work together the rest of the year,
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gdje se cijela kompanija okuplja na tjedan dana.
03:31
they can bring together that understanding and empathy.
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Pola rad, pola zabava.
03:33
And the final practice:
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Osnovni cilj je povezivanje ljudi.
03:35
give people the flexibility to make their own work environment.
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Želimo osigurati da su svi na istoj razini
03:38
Every person at Automattic has a co-working stipend
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i da se dublje povežu s kolegama.
03:40
that they can put towards a co-working space
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Kada ostatak godine rade zajedno,
03:42
or just to buy coffee, so they don't get kicked out of the coffee shop.
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mogu unijeti to razumijevanje i empatiju.
I zadnji savjet:
03:46
One group in Seattle decided to pool their stipends together
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dajte ljudima fleksibilnost da naprave svoje radno okruženje.
03:49
and rented a workspace on a fishing pier.
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Svaka osoba u Automatticu dobiva naknadu za radni prostor
03:50
Each person who joins the company gets a home-office stipend.
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koju može iskoristiti za prostor namijenjen radu
03:53
This is money they can invest in getting the right chair, monitor,
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ili samo da plati kavu, kako je ne bi izbacili iz kafića.
03:57
the right desk setup, so they can have the most productive environment for them.
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Jedna grupa u Seattleu je odlučila skupiti svoje naknade
za najam radnog prostora na ribarskom pristaništu.
04:01
Today, there are just a few companies that are distributed first.
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Svatko tko se pridruži kompaniji dobiva naknadu za kućni ured.
04:04
In a decade or two, I predict that 90 percent of companies
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Taj novac mogu uložiti u kupnju odgovarajuće radne stolice, monitora,
04:07
that are going to be changing the course of the world
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opreme na radnom stolu, za najproduktivnije radno okruženje.
04:10
are going to function this way.
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04:11
They will evolve to be distributed first, or they'll be replaced by those that are.
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Danas ima samo nekoliko kompanija koje su prvenstveno distribuirane.
04:15
As you think about what you're going to build next,
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Za par desetljeća, procjenjujem da će 90% kompanija
04:18
consider how you can tap into global talent,
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koje će mijenjati svijet,
04:20
give people autonomy to live and work where they feel they should
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raditi na ovaj način.
04:23
and still participate fully in whatever it is that you're creating together.
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Razvit će se, prije svega, u distribuirane ili će ih zamijeniti takvima.
Dok razmišljate što ćete sljedeće stvarati,
razmislite kako možete iskoristiti globalni talent,
dati ljudima samostalnost da žive i rade kako bi oni htjeli,
a da i dalje u potpunosti sudjeluju u onome što zajedno stvarate.
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