Why we think it's OK to cheat and steal (sometimes) | Dan Ariely

768,015 views ・ 2009-03-18

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Translator: Laust Palbo Nielsen Reviewer: Louise Frilund
00:19
I want to talk to you today a little bit
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I dag vil jeg fortælle jer
00:21
about predictable irrationality.
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om forudsigelig irrationalitet.
00:24
And my interest in irrational behavior
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Og min interesse i irrationel adfærd
00:28
started many years ago in the hospital.
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startede for mange år siden på hospitalet.
00:31
I was burned very badly.
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Jeg var slemt forbrændt.
00:35
And if you spend a lot of time in hospital,
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Og hvis man tilbringer meget tid på hospitalet,
00:38
you'll see a lot of types of irrationalities.
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vil man se mange former for irrationalitet.
00:41
And the one that particularly bothered me in the burn department
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Og noget der virkelig gik mig på i afdelingen for brændsår,
00:46
was the process by which the nurses took the bandage off me.
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var den måde hvorpå sygeplejerskerne tog mine forbindinger af.
00:51
Now, you must have all taken a Band-Aid off at some point,
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I har formentlig alle prøvet at tage et plaster af på et tidspunkt,
00:53
and you must have wondered what's the right approach.
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og I må have spekuleret på hvilken fremgangsmåde der er den rigtige.
00:56
Do you rip it off quickly -- short duration but high intensity --
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River man det af hurtigt - kort varighed men høj intensitet -
01:00
or do you take your Band-Aid off slowly --
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eller tager man det langsomt af -
01:02
you take a long time, but each second is not as painful --
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man bruger lang tid, men hvert sekund er ikke nær så smertefuldt -
01:06
which one of those is the right approach?
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hvilken af disse fremgangsmåder er den rigtige?
01:09
The nurses in my department thought that the right approach
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Sygeplejerskerne på min afdeling mente, at den rette fremgangsmåde
01:13
was the ripping one, so they would grab hold and they would rip,
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var den hvor man river, så de ville tage fat og de ville rive,
01:16
and they would grab hold and they would rip.
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og de ville tage fat og de ville rive.
01:18
And because I had 70 percent of my body burned, it would take about an hour.
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Og fordi 70 procent af min krop var forbrændt, ville det tage omkring en time.
01:22
And as you can imagine,
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Og som i kan forestille jer,
01:25
I hated that moment of ripping with incredible intensity.
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hadede jeg det øjeblik hvor de rev, med utrolig stor intensitet.
01:29
And I would try to reason with them and say,
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Og jeg ville prøve at tale dem til fornuft og sige,
01:31
"Why don't we try something else?
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"Hvorfor prøver vi ikke noget andet?
01:32
Why don't we take it a little longer --
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Hvorfor bruger vi ikke lidt længere tid -
01:34
maybe two hours instead of an hour -- and have less of this intensity?"
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måske to timer i stedet for en time - så denne intensitet bliver mindre?"
01:39
And the nurses told me two things.
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Og sygeplejerskerne fortalte mig to ting.
01:41
They told me that they had the right model of the patient --
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De sagde at de havde den rette model af patienten -
01:45
that they knew what was the right thing to do to minimize my pain --
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at de vidste hvad der var den rette ting at gøre for at minimere min smerte.
01:48
and they also told me that the word patient doesn't mean
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og de fortalte mig at ordet patient (tålmodig) ikke betyder
01:51
to make suggestions or to interfere or ...
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at komme med forslag eller afbryde eller...
01:53
This is not just in Hebrew, by the way.
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Det er ikke kun sådan på hebraisk, for øvrigt.
01:56
It's in every language I've had experience with so far.
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Sådan er det på alle sprog jeg har stiftet bekendtskab med indtil videre.
01:59
And, you know, there's not much -- there wasn't much I could do,
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Og der var ikke rigtig - der var ikke så meget jeg kunne gøre,
02:03
and they kept on doing what they were doing.
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og de blev ved med at gøre hvad de gjorde.
02:06
And about three years later, when I left the hospital,
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Og cirka tre år senere, da jeg forlod hospitalet,
02:08
I started studying at the university.
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begyndte jeg at studere på universitetet.
02:11
And one of the most interesting lessons I learned
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Og en af de mest interessante ting jeg lærte
02:14
was that there is an experimental method
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var at der er en eksperimentel metode,
02:16
that if you have a question you can create a replica of this question
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at hvis man har et spørgsmål, så kan man skabe en kopi af dette spørgsmål
02:20
in some abstract way, and you can try to examine this question,
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på en abstrakt måde, og man kan så forsøge at undersøge dette spørgsmål,
02:24
maybe learn something about the world.
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og måske lære lidt omkring verden.
02:26
So that's what I did.
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Så det var det jeg gjorde.
02:28
I was still interested
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Jeg var stadig interesseret
02:29
in this question of how do you take bandages off burn patients.
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i det her spørgsmål om hvordan man tager forbindinger af patienter med brændsår.
02:31
So originally I didn't have much money,
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Så, oprindeligt havde jeg ikke særligt mange penge,
02:34
so I went to a hardware store and I bought a carpenter's vice.
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så jeg gik ned i en værktøjsforretning og jeg købte en skruetvinge.
02:38
And I would bring people to the lab and I would put their finger in it,
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Og jeg tog folk med til laboratoriet og jeg puttede deres fingre ind i den,
02:42
and I would crunch it a little bit.
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og jeg klemte dem en lille smule.
02:44
(Laughter)
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(Latter)
02:46
And I would crunch it for long periods and short periods,
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Og jeg klemte dem i lang tid og i kort tid,
02:49
and pain that went up and pain that went down,
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og smerte der steg og smerte der aftog,
02:51
and with breaks and without breaks -- all kinds of versions of pain.
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og med pauser og uden pauser - alle mulige former for smerte.
02:55
And when I finished hurting people a little bit, I would ask them,
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Og efter jeg havde påført folk en lille smule smerte, ville jeg spørge dem,
02:57
so, how painful was this? Or, how painful was this?
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nå, hvor smertefuldt var det her? Eller, hvor smertefuldt var det her?
02:59
Or, if you had to choose between the last two,
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Eller, hvis du skulle vælge mellem de sidste to,
03:01
which one would you choose?
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hvilken ville du så vælge?
03:03
(Laughter)
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(Latter)
03:06
I kept on doing this for a while.
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Jeg blev ved med at gøre dette i et stykke tid.
03:09
(Laughter)
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(Latter)
03:11
And then, like all good academic projects, I got more funding.
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Og så, ligesom med alle andre gode akademiske projekter, fik jeg mere støtte.
03:15
I moved to sounds, electrical shocks --
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Jeg gik over til lyde, elektrochok -
03:17
I even had a pain suit that I could get people to feel much more pain.
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Jeg havde tilmed en smertedragt som kunne få folk til at føle meget mere smerte.
03:22
But at the end of this process,
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Men til sidst i denne proces,
03:26
what I learned was that the nurses were wrong.
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var det jeg lærte, at sygeplejerskerne tog fejl.
03:29
Here were wonderful people with good intentions
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Her var disse vidunderlige mennesker med gode intentioner
03:32
and plenty of experience, and nevertheless
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og med masser af erfaring, og alligevel
03:34
they were getting things wrong predictably all the time.
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tog de fejl forudsigeligt hele tiden.
03:38
It turns out that because we don't encode duration
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Det viser sig, at fordi vi ikke tager højde for varighed
03:41
in the way that we encode intensity,
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på samme måde som vi tager højde for intensitet,
03:43
I would have had less pain if the duration would have been longer
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ville jeg have været i mindre smerte hvis varigheden havde været længere
03:47
and the intensity was lower.
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og intensiteten havde været mindre.
03:49
It turns out it would have been better to start with my face,
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Det viser sig, at det ville have været bedre at starte med mit ansigt,
03:52
which was much more painful, and move toward my legs,
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hvilket var meget mere smertefuldt, og arbejde sig ned mod mine ben,
03:54
giving me a trend of improvement over time --
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hvilket ville give mig en følelse af forbedring som tiden gik -
03:57
that would have been also less painful.
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hvilket også ville have været mindre smertefuldt.
03:58
And it also turns out that it would have been good
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Og det viser sig også, at det ville have været en god idé
04:00
to give me breaks in the middle to kind of recuperate from the pain.
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at give mig pauser midt i, så jeg kunne komme mig ovenpå smerterne.
04:02
All of these would have been great things to do,
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Alle disse ting havde været gode ting at gøre,
04:04
and my nurses had no idea.
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og mine sygeplejersker havde ingen anelse.
04:07
And from that point on I started thinking,
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Og fra det øjeblik begyndte jeg at tænke,
04:08
are the nurses the only people in the world who get things wrong
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er sygeplejerskerne de eneste i verden der tager fejl
04:11
in this particular decision, or is it a more general case?
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i lige netop denne beslutning, eller er det mere generelt?
04:14
And it turns out it's a more general case --
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Og det viser sig at det er mere generelt -
04:16
there's a lot of mistakes we do.
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der er mange fejl vi begår.
04:19
And I want to give you one example of one of these irrationalities,
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Og jeg vil give jer et eksempel på en af disse irrationaliteter,
04:24
and I want to talk to you about cheating.
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og jeg vil fortælle jer om at snyde.
04:27
And the reason I picked cheating is because it's interesting,
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Og grunden til at jeg valgte snyd er fordi det er interessant,
04:29
but also it tells us something, I think,
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men også fordi det fortæller os noget, synes jeg,
04:31
about the stock market situation we're in.
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om situationen vi er i på aktiemarkedet.
04:34
So, my interest in cheating started
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Nå men, min interesse for snyd begyndte
04:37
when Enron came on the scene, exploded all of a sudden,
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da Enron kom på banen, eksploderede pludseligt,
04:39
and I started thinking about what is happening here.
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og jeg begyndte at overveje hvad der foregik her.
04:42
Is it the case that there was kind of
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Forholder det sig sådan, at der var en slags
04:43
a few apples who are capable of doing these things,
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dårlige elementer der var i stand til at gøre den slags ting,
04:46
or are we talking a more endemic situation,
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eller er der tale om en mere endemisk situation,
04:48
that many people are actually capable of behaving this way?
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at mange mennesker er i stand til at opføre sig sådan?
04:52
So, like we usually do, I decided to do a simple experiment.
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Så vi gjorde hvad vi som regel gør, jeg besluttede mig for at lave et simpelt eksperiment.
04:56
And here's how it went.
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Og det forgik sådan her.
04:57
If you were in the experiment, I would pass you a sheet of paper
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Hvis I var med i eksperimentet, ville jeg give jer et stykke papir
05:00
with 20 simple math problems that everybody could solve,
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med 20 simple regnestykker som alle og enhver kunne løse,
05:04
but I wouldn't give you enough time.
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men jeg ville ikke give jer nok tid.
05:06
When the five minutes were over, I would say,
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Da de 5 minutter var ovre, ville jeg sige,
05:08
"Pass me the sheets of paper, and I'll pay you a dollar per question."
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"Giv mig papirene og så giver jeg jer en dollar per spørgsmål."
05:11
People did this. I would pay people four dollars for their task --
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Folk gjorde dette. Jeg betalte fire dollar for deres opgave -
05:15
on average people would solve four problems.
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folk ville i gennemsnit løse fire stykker.
05:17
Other people I would tempt to cheat.
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Andre folk ville jeg friste med at snyde.
05:20
I would pass their sheet of paper.
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Jeg ville sende papirene rundt.
05:21
When the five minutes were over, I would say,
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Når de fem minutter var overstået ville jeg sige,
05:23
"Please shred the piece of paper.
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"Vær så venlig at rive papirene i stykker.
05:24
Put the little pieces in your pocket or in your backpack,
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Put de små stykker i jeres lomme eller taske,
05:27
and tell me how many questions you got correctly."
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og fortæl mig hvor mange spørgsmål I fik rigtige."
05:30
People now solved seven questions on average.
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Folk "løste" nu syv spørgsmål i gennemsnit.
05:33
Now, it wasn't as if there was a few bad apples --
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Og nu var det altså ikke sådan at der var enkelte dårlige elementer -
05:38
a few people cheated a lot.
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enkelte der snød meget.
05:41
Instead, what we saw is a lot of people who cheat a little bit.
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I stedet var det vi så, at mange snyder en lille smule.
05:44
Now, in economic theory,
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Ifølge økonomisk teori,
05:47
cheating is a very simple cost-benefit analysis.
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er snyderi en ganske simpel cost-benefit analyse.
05:50
You say, what's the probability of being caught?
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Man spørger sig selv, "hvad er sandsynligheden for at blive opdaget?
05:52
How much do I stand to gain from cheating?
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Hvor meget får jeg ud af at snyde?
05:55
And how much punishment would I get if I get caught?
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Og hvor stor er straffen hvis jeg bliver opdaget?"
05:57
And you weigh these options out --
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Og man vejer disse muligheder op imod hinanden -
05:59
you do the simple cost-benefit analysis,
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man laver den simple cost-benefit analyse,
06:01
and you decide whether it's worthwhile to commit the crime or not.
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og man beslutter hvorvidt det kan betale sig at bryde loven eller ej.
06:04
So, we try to test this.
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Så det forsøger vi at afprøve.
06:06
For some people, we varied how much money they could get away with --
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For nogle folk ændrede vi på hvor mange penge de kunne slippe afsted med -
06:10
how much money they could steal.
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hvor mange penge de kunne stjæle.
06:11
We paid them 10 cents per correct question, 50 cents,
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Vi betalte dem 10 cents per korrekt svar, 50 cents,
06:14
a dollar, five dollars, 10 dollars per correct question.
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en dollar, fem dollars, 10 dollars per korrekt svar.
06:17
You would expect that as the amount of money on the table increases,
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Man ville forvente at efterhånden som mængden af af penge på bordet stiger,
06:21
people would cheat more, but in fact it wasn't the case.
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ville folk snyde mere, men det var rent faktisk ikke tilfældet.
06:24
We got a lot of people cheating by stealing by a little bit.
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Vi fik mange til at snyde ved at stjæle en lille smule.
06:27
What about the probability of being caught?
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Hvad med sandsynligheden for at blive opdaget?
06:30
Some people shredded half the sheet of paper,
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Nogle folk rev halvdelen af papiret i stykker,
06:32
so there was some evidence left.
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så der var en smule bevis tilbage.
06:33
Some people shredded the whole sheet of paper.
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Nogle folk rev hele papiret i stykker.
06:35
Some people shredded everything, went out of the room,
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Nogle folk rev det hele i stykker, gik ud af lokalet,
06:38
and paid themselves from the bowl of money that had over 100 dollars.
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og betalte sig selv ved hjælp af den skål med penge der indeholdt over 100 dollars.
06:41
You would expect that as the probability of being caught goes down,
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Man skulle tro, at efterhånden som sandsynlighed for at blive opdaget bliver mindre,
06:44
people would cheat more, but again, this was not the case.
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ville folk snyde mere, men igen, det var ikke tilfældet.
06:47
Again, a lot of people cheated by just by a little bit,
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Igen var der mange der kun snød en lille smule,
06:50
and they were insensitive to these economic incentives.
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og de var ligeglade med disse økonomiske incitamenter.
06:53
So we said, "If people are not sensitive
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Så vi sagde, "Hvis folk er ligeglade
06:54
to the economic rational theory explanations, to these forces,
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med de økonomisk rationelle teori forklaringer, med disse kræfter,
06:59
what could be going on?"
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hvad kunne der så være på færde?"
07:02
And we thought maybe what is happening is that there are two forces.
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Og vi tænkte at det der måske skete var, at der er to kræfter på spil.
07:05
At one hand, we all want to look at ourselves in the mirror
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På den ene side vil vi alle gerne kunne se os selv i spejlet
07:07
and feel good about ourselves, so we don't want to cheat.
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og have det godt med os selv, så vi vil ikke snyde.
07:10
On the other hand, we can cheat a little bit,
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På den anden side kan vi snyde en lille smule,
07:12
and still feel good about ourselves.
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og stadig have det godt med os selv.
07:14
So, maybe what is happening is that
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Så det der måske sker,
07:15
there's a level of cheating we can't go over,
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er at der er en grænse for snyd som vi ikke kan overskride,
07:17
but we can still benefit from cheating at a low degree,
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men vi kan stadig få noget ud af at snyde en lille smule,
07:21
as long as it doesn't change our impressions about ourselves.
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så længe det bare ikke ændrer på vores opfattelse af os selv.
07:24
We call this like a personal fudge factor.
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Det er hvad vi kalder en personlig fuskefaktor.
07:28
Now, how would you test a personal fudge factor?
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Så hvordan kan man teste en personlig fuskefaktor?
07:32
Initially we said, what can we do to shrink the fudge factor?
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Til at starte med sagde vi, "Hvad kan vi gøre for at formindske fuskefaktoren?"
07:36
So, we got people to the lab, and we said,
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Så vi fik folk til laboratoriet og vi sagde,
07:38
"We have two tasks for you today."
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"Vi har to opgaver til dig i dag."
07:40
First, we asked half the people
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Først bad vi halvdelen af folkene
07:41
to recall either 10 books they read in high school,
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om enten at huske 10 bøger de havde læst på gymnasiet,
07:43
or to recall The Ten Commandments,
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eller at huske de ti bud,
07:46
and then we tempted them with cheating.
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og så fristede vi dem til at snyde.
07:48
Turns out the people who tried to recall The Ten Commandments --
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Det viser sig, at med dem som prøvede at huske de ti bud -
07:51
and in our sample nobody could recall all of The Ten Commandments --
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og i vores samling af folk var der ingen der kunne huske alle de ti bud -
07:54
but those people who tried to recall The Ten Commandments,
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men de folk der prøvede at huske de ti bud,
07:58
given the opportunity to cheat, did not cheat at all.
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når de fik muligheden for at snyde, snød de overhovedet ikke.
08:01
It wasn't that the more religious people --
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Det var ikke sådan at de mere religiøse folk -
08:03
the people who remembered more of the Commandments -- cheated less,
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altså dem der huskede flere af de ti bud - snød mindre,
08:04
and the less religious people --
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og de mindre religiøse -
08:06
the people who couldn't remember almost any Commandments --
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dem der stort set ikke kunne huske nogen af de ti bud -
08:07
cheated more.
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snød mere.
08:09
The moment people thought about trying to recall The Ten Commandments,
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Så snart folk prøvede at huske de ti bud,
08:13
they stopped cheating.
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holdt de op med at snyde.
08:14
In fact, even when we gave self-declared atheists
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Faktisk, selv når vi fik selvproklamerede ateister
08:16
the task of swearing on the Bible and we give them a chance to cheat,
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til at sværge på biblen og vi gav dem chancen for at snyde,
08:20
they don't cheat at all.
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snød de overhovedet ikke.
08:24
Now, Ten Commandments is something that is hard
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Nå men, de ti bud er noget der er svært
08:26
to bring into the education system, so we said,
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at bringe ind i uddannelsessystemet, så vi sagde,
08:28
"Why don't we get people to sign the honor code?"
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"Hvorfor får vi ikke folk til at underskrive æreskodekset?"
08:30
So, we got people to sign,
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Så vi fik folk til at skrive under på,
08:32
"I understand that this short survey falls under the MIT Honor Code."
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"Jeg forstår at dette spørgeskema henholder sig til MITs æreskodeks"
08:36
Then they shredded it. No cheating whatsoever.
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Derefter rev de det i stykker. Ingen snyd overhovedet.
08:39
And this is particularly interesting,
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Og dette er især interessant,
08:40
because MIT doesn't have an honor code.
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fordi MIT slet ikke har noget æreskodeks.
08:42
(Laughter)
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(Latter)
08:47
So, all this was about decreasing the fudge factor.
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Så alt dette handlede om at sætte fuskefaktoren ned.
08:51
What about increasing the fudge factor?
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Hvad med at sætte fuskefaktoren op?
08:54
The first experiment -- I walked around MIT
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Det første eksperiment - jeg gik rundt på MIT
08:56
and I distributed six-packs of Cokes in the refrigerators --
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og jeg fordelte six-packs af colaer i køleskabene -
08:59
these were common refrigerators for the undergrads.
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disse var de studerendes fælles-køleskabe.
09:01
And I came back to measure what we technically call
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Og jeg kom tilbage for at måle hvad vi teknisk set kalder
09:04
the half-lifetime of Coke -- how long does it last in the refrigerators?
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colaens halveringstid - hvor lang tid overlever den i køleskabet?
09:08
As you can expect it doesn't last very long; people take it.
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Som man kan forvente overlever den ikke særligt længe. Folk tager den.
09:11
In contrast, I took a plate with six one-dollar bills,
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Til kontrast tog jeg en tallerken med seks en-dollar sedler,
09:15
and I left those plates in the same refrigerators.
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og jeg stillede disse tallerkener i køleskabene.
09:18
No bill ever disappeared.
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Ingen seddel forsvandt nogensinde.
09:19
Now, this is not a good social science experiment,
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Men det her er ikke noget godt videnskabeligt social eksperiment,
09:22
so to do it better I did the same experiment
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så for at gøre det bedre lavede jeg det samme eksperiment
09:25
as I described to you before.
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som jeg beskrev for jer før.
09:27
A third of the people we passed the sheet, they gave it back to us.
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En tredjedel af de folk vi havde sendt papiret rundt til, gav det tilbage til os.
09:30
A third of the people we passed it to, they shredded it,
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En tredjedel af de folk vi havde sendt det rundt til, rev det itu,
09:33
they came to us and said,
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de kom til os og sagde,
09:34
"Mr. Experimenter, I solved X problems. Give me X dollars."
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"Hr. Eksperimentator, jeg løste X problemer. Giv mig X dollars."
09:37
A third of the people, when they finished shredding the piece of paper,
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En tredjedel af folkene, når de var færdige med at rive papiret itu,
09:40
they came to us and said,
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kom op til os og sagde,
09:42
"Mr Experimenter, I solved X problems. Give me X tokens."
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Hr. Eksperimentator, jeg løste X problemer. Giv mig X poletter."
09:48
We did not pay them with dollars; we paid them with something else.
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Vi betalte dem ikke med dollars. Vi betalte dem med noget andet.
09:51
And then they took the something else, they walked 12 feet to the side,
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Og så tog de deres noget andet, gik 4 meter til siden,
09:54
and exchanged it for dollars.
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og vekslede dem til dollars.
09:56
Think about the following intuition.
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Overvej den følgende intuition.
09:58
How bad would you feel about taking a pencil from work home,
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Hvor dårligt vil du have det med at tage en blyant med hjem fra arbejdet,
10:01
compared to how bad would you feel
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i forhold til hvor dårligt du vil have det
10:03
about taking 10 cents from a petty cash box?
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med at tage 10 cents fra en 'petty cash' boks?
10:05
These things feel very differently.
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Disse ting føles meget forskelligt.
10:08
Would being a step removed from cash for a few seconds
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Ville det, at være et lille skridt fjernet fra kontanter i et par sekunder
10:11
by being paid by token make a difference?
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ved at blive betalt med poletter, gøre en forskel?
10:14
Our subjects doubled their cheating.
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Vores testpersoner fordoblede deres snyderi.
10:16
I'll tell you what I think
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Jeg skal fortæller jer hvad jeg tror
10:18
about this and the stock market in a minute.
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om dette og om aktiemarkedet om lidt.
10:21
But this did not solve the big problem I had with Enron yet,
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Men dette løste ikke det store problem jeg havde med Enron endnu,
10:25
because in Enron, there's also a social element.
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fordi i Enron er der også en social faktor.
10:28
People see each other behaving.
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Folk ser hvordan hinanden opfører sig.
10:29
In fact, every day when we open the news
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Faktisk, hver dag når vi ser nyhederne
10:31
we see examples of people cheating.
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ser vi eksempler på folk der snyder.
10:33
What does this cause us?
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Hvad gør det ved os?
10:36
So, we did another experiment.
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Så vi lavede et andet eksperiment.
10:37
We got a big group of students to be in the experiment,
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Vi fik en stor gruppe af studerende med i eksperimentet,
10:40
and we prepaid them.
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og vi betalte dem på forhånd.
10:41
So everybody got an envelope with all the money for the experiment,
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Så alle fik en konvolut med alle pengene for eksperimentet,
10:44
and we told them that at the end, we asked them
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og vi fortalte dem, at til slut ville vi bede dem
10:46
to pay us back the money they didn't make. OK?
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om at betale os de penge tilbage som de ikke tjente. OK?
10:50
The same thing happens.
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Det samme sker.
10:51
When we give people the opportunity to cheat, they cheat.
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Når vi giver folk muligheden for at snyde, snyder de.
10:53
They cheat just by a little bit, all the same.
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De snyder en lille smule, men de snyder.
10:56
But in this experiment we also hired an acting student.
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Men til dette eksperiment hyrede vi også en skuespiller-elev.
10:59
This acting student stood up after 30 seconds, and said,
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Denne elev rejste sig efter 30 sekunder og sagde,
11:03
"I solved everything. What do I do now?"
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"Jeg har løst det hele. Hvad gør jeg nu?"
11:06
And the experimenter said, "If you've finished everything, go home.
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Og eksperimentatoren sagde, "Hvis du er færdig med det hele, så gå hjem."
11:10
That's it. The task is finished."
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Det var det. Opgaven var færdig.
11:11
So, now we had a student -- an acting student --
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Så nu har vi en studerende - en skuespiller-elev -
11:15
that was a part of the group.
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der var en del af en gruppe.
11:17
Nobody knew it was an actor.
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Ingen vidste at det var en skuespiller.
11:19
And they clearly cheated in a very, very serious way.
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Og de snød åbenlyst på en meget, meget alvorlig måde.
11:23
What would happen to the other people in the group?
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Hvad ville der ske med de andre folk i gruppen?
11:26
Will they cheat more, or will they cheat less?
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Ville de snyde mere, eller ville de snyde mindre?
11:29
Here is what happens.
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Her er hvad der sker.
11:31
It turns out it depends on what kind of sweatshirt they're wearing.
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Det viser sig, at det kommer an på hvilken trøje de har på.
11:35
Here is the thing.
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Her er fidusen.
11:37
We ran this at Carnegie Mellon and Pittsburgh.
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Vi gjorde dette på Carnegie Mellon og Pittsburgh.
11:40
And at Pittsburgh there are two big universities,
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Og på Pittsburgh er der to store universiteter,
11:42
Carnegie Mellon and University of Pittsburgh.
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Carnegie Mellon og University of Pittsburgh.
11:45
All of the subjects sitting in the experiment
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Alle der deltog i eksperimentet
11:47
were Carnegie Mellon students.
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studerede ved Carnegie Mellon.
11:49
When the actor who was getting up was a Carnegie Mellon student --
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Når skuespilleren der rejste sig var fra Carnegie Mellon -
11:53
he was actually a Carnegie Mellon student --
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han var rent faktisk fra Carnegie Mellon -
11:55
but he was a part of their group, cheating went up.
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men han var en del af deres gruppe, steg snyderiet.
11:59
But when he actually had a University of Pittsburgh sweatshirt,
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Men når han bar en University of Pittsburgh trøje,
12:03
cheating went down.
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faldt snyderiet.
12:05
(Laughter)
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(Latter)
12:08
Now, this is important, because remember,
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Se, det her er vigtigt, for husk på,
12:11
when the moment the student stood up,
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det øjeblik den studerende rejste sig,
12:13
it made it clear to everybody that they could get away with cheating,
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stod det klart for alle at de kunne slippe afsted med at snyde,
12:16
because the experimenter said,
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fordi eksperimentatoren sagde,
12:18
"You've finished everything. Go home," and they went with the money.
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"Du er færdig med det hele. Gå hjem," og de gik med pengene.
12:20
So it wasn't so much about the probability of being caught again.
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Så det handlede ikke så meget om sandsynligheden for at blive opdaget.
12:23
It was about the norms for cheating.
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Det handlede om normerne for snyderi.
12:26
If somebody from our in-group cheats and we see them cheating,
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Hvis nogen fra vores egen gruppe snyder og vi ser dem snyde,
12:29
we feel it's more appropriate, as a group, to behave this way.
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føler vi at det er mere i orden, i gruppen, at opføre os sådan.
12:33
But if it's somebody from another group, these terrible people --
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Men hvis nogen fra en anden gruppe, de dårlige mennesker -
12:35
I mean, not terrible in this --
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jeg mener, ikke dårlige her -
12:37
but somebody we don't want to associate ourselves with,
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men nogen som vi ikke selv vil associeres med,
12:39
from another university, another group,
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fra et andet universitet, en anden gruppe,
12:41
all of a sudden people's awareness of honesty goes up --
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pludselig stiger folks bevidsthed om ærlighed -
12:44
a little bit like The Ten Commandments experiment --
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lidt ligesom med de ti bud eksperimentet -
12:46
and people cheat even less.
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og folk snyder meget mindre.
12:50
So, what have we learned from this about cheating?
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Så hvad har vi lært fra dette om snyderi?
12:54
We've learned that a lot of people can cheat.
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Vi har lært at mange mennesker kan snyde.
12:57
They cheat just by a little bit.
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De snyder bare en lille smule.
13:00
When we remind people about their morality, they cheat less.
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Når vi minder folk om deres moralbegreber, snyder de mindre.
13:04
When we get bigger distance from cheating,
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Når vi får større distance til snyd,
13:07
from the object of money, for example, people cheat more.
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fra penge som et objekt, for eksempel, snyder folk mere.
13:11
And when we see cheating around us,
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Og når vi ser snyderi omkring os,
13:13
particularly if it's a part of our in-group, cheating goes up.
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især hvis det er en del af vores egen gruppe, går snyderiet op.
13:17
Now, if we think about this in terms of the stock market,
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Så hvis vi tænker over dette i forbindelse med aktiemarkedet,
13:20
think about what happens.
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overvej hvad der sker.
13:21
What happens in a situation when you create something
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Hvad sker der i en situation når man skaber noget
13:24
where you pay people a lot of money
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hvor folk betaler en masse penge
13:26
to see reality in a slightly distorted way?
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for at se virkeligheden i en lettere fordrejet version?
13:29
Would they not be able to see it this way?
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Ville de ikke være i stand til at se det sådan?
13:32
Of course they would.
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Selvfølgelig ville de det.
13:33
What happens when you do other things,
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Hvad sker der når man gør andre ting,
13:34
like you remove things from money?
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såsom at fjerne ting fra penge?
13:36
You call them stock, or stock options, derivatives,
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Man kalder dem aktier, aktieoptioner, derivater,
13:39
mortgage-backed securities.
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mortgage-backed securities.
13:40
Could it be that with those more distant things,
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Kunne det tænkes at med sådanne mere distancerede ting,
13:43
it's not a token for one second,
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det er ikke en polet et øjeblik,
13:45
it's something that is many steps removed from money
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det er noget der er mange skridt væk fra penge
13:47
for a much longer time -- could it be that people will cheat even more?
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i meget længere tid - kunne det tænkes at folk ville snyde mere?
13:51
And what happens to the social environment
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Og hvad sker der med det sociale miljø
13:53
when people see other people behave around them?
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når folk ser hvordan andre folk opfører sig omkring dem?
13:56
I think all of those forces worked in a very bad way
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Jeg tror at alle disse faktorer fungerer meget negativt
14:00
in the stock market.
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på aktiemarkedet.
14:02
More generally, I want to tell you something
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Mere generelt vil jeg gerne fortælle jer noget
14:05
about behavioral economics.
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om adfærdsmæssig økonomi.
14:08
We have many intuitions in our life,
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Vi har mange intuitioner i vores liv,
14:12
and the point is that many of these intuitions are wrong.
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og pointen er at mange af disse intuitioner er forkerte.
14:15
The question is, are we going to test those intuitions?
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Spørgsmålet er om vi vil afprøve disse intuitioner?
14:18
We can think about how we're going to test this intuition
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Vi kan tænke over hvordan vi vil afprøve denne intuition
14:20
in our private life, in our business life,
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i vores privatliv, i vores arbejdsliv,
14:22
and most particularly when it goes to policy,
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og mest af alt, når det drejer sig om politik,
14:25
when we think about things like No Child Left Behind,
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når vi tænker på ting som No Child Left Behind,
14:28
when you create new stock markets, when you create other policies --
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når man skaber nye aktiemarkeder, når man skaber andre regler -
14:31
taxation, health care and so on.
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skat, sygesikring og så videre.
14:34
And the difficulty of testing our intuition
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Og det svære ved at teste vores intuition
14:36
was the big lesson I learned
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var det jeg virkeligt lærte
14:38
when I went back to the nurses to talk to them.
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da jeg tog tilbage til sygeplejerskerne for at tale med dem.
14:40
So I went back to talk to them
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Så jeg tog tilbage for at tale med dem
14:42
and tell them what I found out about removing bandages.
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og fortælle dem hvad jeg havde fundet ud af om at fjerne forbindinger.
14:45
And I learned two interesting things.
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Og jeg lærte to interessante ting.
14:47
One was that my favorite nurse, Ettie,
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Den ene var at min yndlingssygeplejerske, Ettie,
14:49
told me that I did not take her pain into consideration.
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fortalte mig at jeg ikke overvejede hendes smerte.
14:53
She said, "Of course, you know, it was very painful for you.
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Hun sagde, "Det var selvfølgelig meget smertefuldt for dig.
14:55
But think about me as a nurse,
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Men tænk på mig som en sygeplejerske,
14:57
taking, removing the bandages of somebody I liked,
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der tager, fjerner forbindingerne på en jeg syntes om,
14:59
and had to do it repeatedly over a long period of time.
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og som jeg skulle gøre om og om igen over lang tid.
15:02
Creating so much torture was not something that was good for me, too."
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At skabe så meget tortur var ikke noget der var godt for mig heller."
15:05
And she said maybe part of the reason was it was difficult for her.
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Og hun sagde, måske delvist fordi det var så svært for hende.
15:10
But it was actually more interesting than that, because she said,
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Men det var faktisk mere interessant end det, fordi hun sagde,
15:13
"I did not think that your intuition was right.
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"Jeg troede ikke at din intuiton var rigtig.
15:18
I felt my intuition was correct."
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Jeg følte at min intuition var korrekt."
15:19
So, if you think about all of your intuitions,
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Så hvis man tænker over alle sine intuitioner,
15:21
it's very hard to believe that your intuition is wrong.
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er det meget svært at forestille sig at ens intuition er forkert.
15:25
And she said, "Given the fact that I thought my intuition was right ..." --
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Og hun sagde, "Ud fra det faktum at jeg troede at min intuition var rigtig..." -
15:28
she thought her intuition was right --
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hun troede at hendes intuition var rigtig -
15:30
it was very difficult for her to accept doing a difficult experiment
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var det meget svært for hende at acceptere at afprøve et vanskeligt eksperiment
15:35
to try and check whether she was wrong.
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for at se om hun tog fejl.
15:37
But in fact, this is the situation we're all in all the time.
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Men det er jo faktisk den situation vi er i hele tiden.
15:41
We have very strong intuitions about all kinds of things --
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Vi har stærke intuitioner, omkring alle mulige ting -
15:44
our own ability, how the economy works,
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vores egne evner, hvordan økonomien er skruet sammen,
15:47
how we should pay school teachers.
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hvordan vi bør betale skolelærere.
15:49
But unless we start testing those intuitions,
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Men med mindre vi begynder at afprøve vores intuitioner,
15:52
we're not going to do better.
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vil vi ikke blive bedre.
15:54
And just think about how better my life would have been
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Og forestil jer hvor meget bedre mit liv kunne have været
15:56
if these nurses would have been willing to check their intuition,
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hvis disse sygeplejersker havde været villige til at afprøve deres intuition,
15:58
and how everything would have been better
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og hvordan alt havde været bedre
15:59
if we just start doing more systematic experimentation of our intuitions.
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hvis vi bare begynder at lave mere systematiske eksperimenter af vores intuitioner.
16:04
Thank you very much.
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Mange tak skal I have.
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