Jimmy Wales: How a ragtag band created Wikipedia

123,683 views ・ 2007-01-16

TED


Dvaput kliknite na engleske titlove ispod za reprodukciju videozapisa.

Prevoditelj: Dario Lecic Recezent: Ivan Stamenković
00:25
Charles Van Doren, who was later a senior editor of Britannica,
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1962. Charles van Doren, kasnije urednik Britannice, rekao je
00:28
said the ideal encyclopedia should be radical --
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da savršena enciklopedija mora biti radikalna - ne smije više biti sigurna.
00:31
it should stop being safe.
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00:33
But if you know anything about the history of Britannica since 1962,
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Ali ako znate išta o povijesti Britannice od 1962.,
00:36
it was anything but radical:
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znat ćete da je bila sve osim radikalne:
00:38
still a very completely safe, stodgy type of encyclopedia.
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još uvijek savršeno sigurna, glomazna enciklopedija.
00:43
Wikipedia, on the other hand, begins with a very radical idea,
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S druge strane, Wikipedija počinje vrlo radikalnom idejom
00:47
and that's for all of us to imagine a world
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da svatko od nas zamisli svijet u kojem svaka osoba na planetu
00:49
in which every single person on the planet
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00:51
is given free access to the sum of all human knowledge.
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ima slobodan pristup cjelokupnom ljudskom znanju.
00:53
And that's what we're doing.
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I to je ono što radimo.
00:56
So Wikipedia --
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Dakle, Wikipedija, čiji ste prikaz upravo vidjeli,
00:57
you just saw the little demonstration of it --
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00:59
it's a freely licensed encyclopedia.
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je slobodno dostupna enciklopedija.
01:01
It's written by thousands of volunteers
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Autori su joj tisuće ljudi širom svijeta na mnogo, mnogo jezika.
01:03
all over the world in many, many languages.
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01:06
It's written using wiki software --
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Piše se pomoću softvera Wiki, koji je maloprije prikazan,
01:08
which is the type of software he just demonstrated --
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tako da bilo tko može nabrzinu urediti i spremiti
01:10
so anyone can quickly edit and save,
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01:12
and it goes live on the Internet immediately.
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te se istog trenutka objavljuje na Internetu.
01:15
And everything about Wikipedia is managed by virtually an all-volunteer staff.
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Wikipedijom, i svime što ima veze s njom,
upravlja u potpunosti volonterski tim.
01:20
So when Yochai is talking about new methods of organization,
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Kad je Yochai pričao o novim metodama organizacije,
01:24
he's exactly describing Wikipedia.
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opisivao je upravo Wikipediju.
01:27
And what I'm going to do today
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Ono o čemu ću vam ja danas govoriti
01:28
is tell you a little bit more about how it really works on the inside.
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bit će kako ona zaista funkcionira iznutra.
01:32
So Wikipedia's owned by the Wikimedia Foundation,
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Vlasnik Wikipedije je Zaklada Wikimedia, neproftina udruga koju sam ja osnovao.
01:36
which I founded,
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01:37
a nonprofit organization.
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01:38
And our goal, the core aim of the Wikimedia Foundation,
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Glavni cilj Zaklade je svaku osobu na planetu
01:42
is to get a free encyclopedia to every single person on the planet.
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opskrbiti besplatnom enciklopedijom.
Ako razmislite što točno to znači,
01:46
And so, if you think about what that means,
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01:48
it means a lot more than just building a cool website.
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znači mnogo više od pravljenja zanimljive web stranice.
01:50
We're really interested in all the issues of the digital divide,
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Zaista nas zanimaju svi problemi digitalnog raskola, siromaštvo u svijetu,
01:53
poverty worldwide,
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01:55
empowering people everywhere to have the information that they need
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omogućavanje da svi ljudi imaju sve informacije koje su im potrebne
01:58
to make good decisions.
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kako bi mogli donositi valjane odluke.
01:59
And so we're going to have to do a lot of work
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Stoga ćemo imati puno posla, i to ne samo što se tiče interneta.
02:02
that goes beyond just the Internet.
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02:04
And so that's a big part of why we've chosen the free licensing model,
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To je jedan od glavnih razloga zašto smo odabrali model besplatnog licenciranja,
02:07
because that empowers local entrepreneurs or anyone who wants to --
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jer on daje pravo lokalnim poduzetnicima,
02:10
they can take our content and do anything they like with it --
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ili bilo kome tko želi, da koristi naše sadržaje
i s njim radi što god želi - možete ga kopirati, slati dalje
02:13
you can copy it, redistribute it --
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02:15
and you can do it commercially or non-commercially.
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i to možete raditi bilo komercijalno bilo nekomercijalno.
02:17
So there's a lot of opportunities that are going to arise around Wikipedia
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Znači da bi širom svijeta moglo osvanuti mnogo prilika zahvaljujući Wikipediji.
02:21
all over the world.
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02:23
We're funded by donations from the public,
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Financiramo se pomoću donacija javnosti,
02:25
and one of the more interesting things about that
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a ono što je zanimljivo u vezi s tim je
02:28
is how little money it actually takes to run Wikipedia.
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koliko malo novca je potrebno da bi Wikipedija funkcionirala.
02:31
So Yochai showed you the graph of what the cost of a printing press was.
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Yochai vam je pokazao dijagram koliko je prije koštala tiskarska preša.
02:36
And I'm going to tell you what the cost of Wikipedia is.
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A ja ću vam reći koliko košta Wikipedija.
02:39
But first, I'll show you how big it is.
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Ali prvo ću vam pokazati koliko je velika.
02:41
So we've got over 600,000 articles in English.
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Imamo preko 600 tisuća članaka na engleskom.
02:46
We've got two million total articles across many, many different languages.
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Ukupno imamo preko dva milijuna članaka na mnogo, mnogo različitih jezika.
02:50
The biggest languages are German, Japanese, French --
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Najveći jezici su njemački, japanski, francuski -
02:53
all the Western-European languages are quite big.
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svi ostali jezici zapadne Europe također su dosta zastupljeni.
02:57
But only around one-third of all of our traffic to our web
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Međutim, samo trećina našeg ukupnog prometa na internetu
03:00
clusters to the English Wikipedia,
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odnosi se na englesku Wikipediju, što je iznenađenje mnogima.
03:02
which is surprising to a lot of people.
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03:04
A lot of people think in a very English-centric way on the Internet,
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Mnogo ljudi ima anglocentrički pogled na internet,
03:07
but for us, we're truly global.
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ali iz naše perspektive, mi smo uistinu globalni.
03:09
We're in many, many languages.
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Pojavljujemo se na mnogo, mnogo jezika.
03:11
How popular we've gotten to be -- we're a top-50 website
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Koliko smo popularni - među 50 smo najposjećenijih web stranica
03:15
and we're more popular than the New York Times.
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i popularniji smo od New York Timesa.
03:17
So this is where we get to Yochai's discussion.
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Ovdje dolazimo do Yochaijevog izlaganja.
03:21
This shows the growth of Wikipedia -- we're the blue line there --
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Ovaj dijagram prikazuje Wikipedijin rast,
mi smo ova plava crta,
03:25
and this is the New York Times over there.
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a ono ondje je New York Times.
03:28
And what's interesting about this
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Ono što je zanimljivo je da je stranica New York Timesa
03:29
is the New York Times website is a huge, enormous corporate operation
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ogromna korporativna djelatnost s ne znam koliko stotina zaposlenih.
03:34
with I have no idea how many hundreds of employees.
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03:36
We have exactly one employee,
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Mi imamo točno jednog zaposlenika.
03:38
and that employee is our lead software developer.
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To je naš glavni softverski programer.
03:41
And he's only been our employee since January 2005,
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A zaposlili smo ga tek u siječnju 2005.
03:44
all the other growth before that ...
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Sav se porast odnosi na razdoblje prije toga.
03:46
So the servers are managed by a ragtag band of volunteers.
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Dakle, svim serverima upravlja ekipa raznovrsnih volontera.
03:49
All the editing is done by volunteers.
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Svo uređivanje također obavljaju volonteri.
03:51
And the way that we're organized
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Način na koji smo organizirani
03:53
is not like any traditional organization you can imagine.
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ne možete naći ni u jednoj tradicionalnoj organizaciji.
03:56
People are always asking, "Well, who's in charge of this?"
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Ljudi uvijek pitaju: - Tko je na čelu ovoga? Ili: - Tko je zadužen za ovo?
03:58
or "Who does that?"
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04:00
And the answer is: anybody who wants to pitch in.
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I odgovor je: bilo tko tko želi dati svoj doprinos.
04:02
It's a very unusual and chaotic thing.
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Vrlo neobična i kaotična situacija.
04:06
We've got over 90 servers now in three locations.
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Imamo preko 90 servera na tri lokacije.
04:08
These are managed by volunteer system administrators who are online.
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Njima putem interneta upravljaju administratori-volonteri.
Ja se mogu spojiti u bilo koje doba dana i noći
04:14
I can go online any time of the day or night
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04:16
and see eight to 10 people waiting for me
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i tamo ću naći 8-10 ljudi koji već čekaju
04:20
to ask a question or something, anything about the servers.
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da mi postave pitanje ili bilo što vezano uz servere.
Takvo nešto si nikako ne možete priuštiti u kompaniji.
04:24
You could never afford to do this in a company.
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04:26
You could never afford
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Ne možete si priuštiti da imate hrpu ljudi
04:27
to have a standby crew of people 24 hours a day
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koji su u stanju pripravnosti 24 sata dnevno
04:31
and do what we're doing at Wikipedia.
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i koji rade ono što radimo mi u Wikipediji.
04:34
So we're doing around 1.4 billion page views monthly,
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Naše stranice imaju oko 1,4 milijuna pogleda mjesečno.
04:37
so it's really gotten to be a huge thing.
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Dakle, napravili smo nešto veliko.
04:40
And everything is managed by the volunteers.
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A svim time upravljaju volonteri.
04:42
And the total monthly cost for our bandwidth is about 5,000 dollars.
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Ukupan trošak naše širokopojasne veze je oko 5 000 dolara mjesečno.
I to je u biti naš jedini trošak.
04:47
And that's essentially our main cost.
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04:48
We could actually do without the employee.
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I bez ovog jednog zaposlenika bismo mogli.
04:51
We hired Brian because he was working part-time for two years
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Briana smo zaposlili zato što je dvije godine radio u Wikipediji,
04:55
and full-time at Wikipedia,
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što honorarno, što na puno radno vrijeme,
04:57
so we actually hired him,
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pa smo ga zaposlili kako bi si našao život i mogao otići u kino s vremena na vrijeme.
04:58
so he could get a life and go to the movies sometimes.
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05:01
So the big question when you've got this really chaotic organization is,
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Kad imate ovako kaotičnu organizaciju, glavno pitanje je zašto sve to nije smeće?
05:05
why isn't it all rubbish?
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05:06
Why is the website as good as it is?
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Zašto je stranica tako dobra kao što je?
05:08
First of all, how good is it?
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Kao prvo, koliko je zapravo dobra? Pa, dosta je dobra.
05:10
Well, it's pretty good.
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05:11
It isn't perfect,
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Nije savršena, ali je mnogo bolja nego što biste očekivali
05:13
but it's much better than you would expect,
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s obzirom na naš potpuno kaotičan model upravljanja.
05:15
given our completely chaotic model.
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05:16
So when you saw him make a ridiculous edit to the page about me,
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Kad ste vidjeli njega kako je napisao neku glupost o meni,
05:19
you think, "Oh, this is obviously just going to degenerate into rubbish."
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pomislili ste da će to vjerojatno s vremenom postati smeće.
05:23
But when we've seen quality tests --
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Ali kad smo vidjeli testove kvalitete, kojih još uvijek nije bilo dovoljno,
05:25
and there haven't been enough of these yet
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05:27
and I'm really encouraging people to do more,
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i potičem ljude da ih prave što više,
05:30
comparing Wikipedia to traditional things --
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u usporedbi s tradicionalnim izvorima, Wikipedija s lakoćom pobjeđuje.
05:32
we win hands down.
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05:34
So a German magazine compared German Wikipedia,
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Jedan njemački časopis usporedio je njemačku Wikipediju,
05:36
which is much, much smaller than English,
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koja je mnogo manja od engleske,
05:40
to Microsoft Encarta and to Brockhaus multimedial,
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s Microsoftovom Encartom i s Brockhaus Multimediom
i u svim smo pogledima pobijedili.
05:44
and we won across the board.
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05:45
They hired experts to come and look at articles and compare the quality,
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Unajmili su stručnjake koji su pogledali članke i usporedili njihovu kvalitetu
05:49
and we were very pleased with that result.
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i bili smo jako zadovoljni tim rezultatom.
05:52
So a lot of people have heard about the Wikipedia Bush-Kerry controversy.
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Mnogo je ljudi čulo za Wikipedijinu polemiku Bush-Kerry.
Mediji su to dosta opsežno pratili.
05:57
The media has covered this somewhat extensively.
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06:00
It started out with an article in Red Herring.
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Sve je počelo člankom u časopisu Red Herring.
06:03
The reporters called me up and they --
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Novinari su me nazvali i - moram reći, ime su mi dobro napisali -
06:05
I mean, I have to say they spelled my name right,
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ali ono što su stvarno htjeli reći je da su izbori između Busha i Kerryja
06:08
but they really wanted to say the Bush-Kerry election is so contentious,
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toliko sporni da unose razdor u Wikipedijinu zajednicu.
06:13
it's tearing apart the Wikipedia community.
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06:15
And so they quote me as saying,
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I onda napišu da sam ja rekao da su "najsporniji u povijesti Wikipedije."
06:17
"They're the most contentious in the history of Wikipedia."
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Ono što sam ja ustvari rekao je da uopće nisu sporni.
06:20
What I actually said is they're not contentious at all.
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06:22
So it's a slight misquote.
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Zanemariva greška u citatu. (Smijeh)
06:24
(Laughter)
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06:26
The articles were edited quite heavily.
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Članci su intenzivno uređivani.
06:28
And it is true that we did have to lock the articles
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I istina je da smo nekoliko puta morali zaključati članke.
06:31
on a couple of occasions.
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06:32
Time magazine recently reported that
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Časopis Time je nedavno napisao
06:34
"Extreme action sometimes has to be taken,
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da se "ponekad moraju donijeti izuzetne mjere,
06:36
and Wales locked the entries on Kerry and Bush for most of 2004."
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te da je Wales zaključao unose za Kerryja i Busha kroz veći dio 2004."
06:41
This came after I told the reporter that we had to lock it for --
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Ovo je napisano nakon što sam rekao novinaru
da smo povremeno tu i tamo koji članak morali zaključati.
06:46
occasionally a little bit here and there.
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06:48
So the truth in general is that the kinds of controversies
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Istina je da ovakve vrste polemika,
06:51
that you would probably think we have within the Wikipedia community
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za koje biste pomislili da ih imamo u Wikipedijinoj zajednici,
06:54
are not really controversies at all.
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zapravo i nisu polemike.
06:57
Articles on controversial topics are edited a lot,
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Često uređujemo članke o kontroverznim temama,
07:00
but they don't cause much controversy within the community.
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ali sami članci ne izazivaju mnogo polemike unutar zajednice.
07:03
And the reason for this is that most people understand the need for neutrality.
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Razlog tome je što većina ljudi razumije potrebu da se ostane neutralan.
07:07
The real struggle is not between the right and the left --
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Prava borba nije između ljevice i desnice,
07:14
that's where most people assume --
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kao što većina ljudi pretpostavlja,
07:15
but it's between the party of the thoughtful
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već između stranke promišljenih i stranke budala.
07:18
and the party of the jerks.
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I niti jedna strana političkog spektra nema monopol na bilo koju od tih osobina.
07:19
And no side of the political spectrum
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07:21
has a monopoly on either of those qualities.
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07:23
The actual truth about the specific Bush-Kerry incident
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Prava istina o tom incidentu Bush-Kerry
07:26
is that the Bush-Kerry articles
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je da su članci o Bushu i Kerryju
07:29
were locked less than one percent of the time in 2004,
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bili zaključani manje od jedan posto vremena tijekom 2004.,
07:32
and it wasn't because they were contentious;
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i to ne zato što su bili sporni,
07:34
it was just because there was routine vandalism --
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već jednostavno zato što je dolazilo do uobičajenog vandalizma,
07:36
which happens sometimes even on stage ...
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do kojeg nekad dolazi čak i na pozornici.
07:40
(Laughter)
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07:41
Sometimes even reporters have reported to me that they vandalized Wikipedia
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Ljudi, čak i novinari, su mi rekli da vandaliziraju Wikipediju
i da ih iznenađuje kako brzo se to popravi.
07:45
and were amazed that it was fixed so quickly.
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A ja im uvijek kažem: - Molim vas, nemojte to raditi; to nije dobro.
07:47
And I said -- you know, I always say, please don't do that.
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07:50
That's not a good thing.
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07:51
So how do we do this?
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Kako onda to radimo?
07:53
How do we manage the quality control?
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Kako uspijevamo kontrolirati kvalitetu?
Kako to funkcionira?
07:56
How does it work?
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07:59
So there's a few elements,
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Postoji nekoliko elemenata,
08:00
mostly social policies and some elements of the software.
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uglavnom su to društvene norme i poneki dijelovi softvera.
08:04
So the biggest and the most important thing
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Najveći i najvažniji element je naša politka neutralnog gledišta.
08:06
is our neutral point of view policy.
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08:08
This is something that I set down, from the very beginning,
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Nju sam ja odredio već na samom početku
08:11
as a core principle of the community that's completely not debatable.
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kao ključni princip zajednice o kojem uopće nema diskusije.
08:15
It's a social concept of cooperation,
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Radi se o društvenoj ideji suradnje,
08:18
so we don't talk a lot about truth and objectivity.
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tako da nema puno govora o istini i objektivnosti.
08:21
The reason for this is if we say
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Razlog tome je da ako kažemo da ćemo pisati samo "istinu" o nekoj temi,
08:24
we're only going to write the "truth" about some topic,
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08:26
that doesn't do us a damn bit of good of figuring out what to write,
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to nam neće mnogo pomoći da dokučimo o čemu ćemo pisati
08:29
because I don't agree with you about what's the truth.
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jer se ja ne slažem s vama o tome što je istina.
08:32
But we have this jargon term of neutrality,
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Međutim, koristimo taj termin neutralnost,
08:34
which has its own long history within the community,
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koji ima dugu povijest unutar zajednice
08:37
which basically says, any time there's a controversial issue,
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i koji kaže da svaki put kad je riječ o nekoj kontroverznoj temi,
08:40
Wikipedia itself should not take a stand on the issue.
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Wikipedija neće stati ni na jednu stranu u toj polemici.
08:43
We should merely report on what reputable parties have said about it.
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Samo ćemo izvijestiti što je svaka strana imala za reći o tom pitanju.
08:46
So this neutrality policy is really important for us
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Ta nam je politika neutralnosti vrlo važna jer omogućava zajednici,
08:49
because it empowers a community that is very diverse
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koja je sama po sebi vrlo raznolika,
08:52
to come together and actually get some work done.
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da se ujedini i nešto uspješno obavi.
08:55
So we have very diverse contributors
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Autori naših članaka su vrlo raznoliki
08:57
in terms of political, religious, cultural backgrounds.
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što se tiče njihovih političkih, vjerskih i kulturoloških temelja.
09:00
By having this firm neutrality policy,
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Zahvaljujući toj politici neutralnosti,
09:02
which is non-negotiable from the beginning,
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o kojoj nema pregovora od samog početka,
09:04
we ensure that people can work together
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omogućavamo ljudima da mogu raditi zajedno
09:06
and that the entries don't become simply a war
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i da tekstovi ne postanu ratna zona između ljevice i desnice
09:08
back and forth between the left and the right.
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09:10
If you engage in that type of behavior, you'll be asked to leave the community.
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Ako se upustite u takvu vrstu ophođenja,
od vas će se zatražiti da napustite zajednicu.
09:16
So, real-time peer review.
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Dakle, recenzija u realnom vremenu.
09:17
Every single change on the site goes to the "Recent changes" page.
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Svaka promjena na stranici odlazi na stranicu s nedavnim promjenama.
09:20
So as soon as he made his change, it went to the "Recent changes" page.
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Čim je on napravio onu promjenu, ona je otišla na tu stranicu.
09:24
That recent changes page was also fed into an IRC channel,
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Ta se stranica učitava u IRC kanal.
09:28
which is an Internet chat channel
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To je internetski chat kanal
09:30
that people are monitoring with various software tools.
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koji posjetitelji mogu pratiti pomoću raznih softverskih alata.
09:33
And people can get RSS feeds --
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Korisnici također mogu dobiti RSS izvore,
09:36
they can get email notifications of changes.
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mogu dobiti obavijesti o promjenama putem e-maila
09:39
And then users can set up their own personal watch list.
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i tako mogu postaviti vlastitu listu za praćenje.
09:42
So my page is on quite a few volunteers' watch lists,
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Moja stranica je na listama za praćenje nekoliko volontera
09:44
because it is sometimes vandalized.
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budući da je se ponekad vandalizira.
09:46
And therefore, what happens is someone will notice the change very quickly,
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Ono što će se dogoditi je da će netko brzo primijetiti promjenu
09:52
and then they'll just simply revert the change.
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i onda će je samo poništiti.
09:55
There's a "new pages feed," for example,
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Postoji alat za praćenje novih stranica.
09:57
so you can go to a certain page of Wikipedia
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Možete otići na određenu stranicu
09:59
and see every new page as it's created.
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i vidjeti svaku novu stranicu čim bude stvorena.
10:01
This is really important
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10:02
because a lot of new pages are just garbage that has to be deleted,
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Ovo je vrlo važno jer je mnogo novostvorenih stranica smeće
koje se mora obrisati što je prije moguće.
10:06
you know, "ASDFASDF."
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10:07
But also, that's some of the most interesting and fun things,
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Ali neke od najzanimljivijih i zabavnih stvari na Wikipediji
10:10
some of the new articles.
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su upravo ti novi članci.
10:11
People will start an article on some interesting topic,
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Netko započne članak o nekoj zanimljivoj temi,
10:14
other people will find that intriguing
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netko drugi to smatra zanimljivim,
10:16
and jump in and help and make it much better.
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i onda ta osoba uskoči i učini ga mnogo boljim.
10:18
So we do have edits by anonymous users,
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Dakle, anonimni korisnici mogu mijenjati članke,
10:20
which is one of the most controversial and intriguing things about Wikipedia.
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što je jedna od najkontroverznijih i najzanimljivijih stvari na Wikipediji.
10:24
So, Chris was able to do his change -- he didn't have to log in or anything;
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Chris je mogao napraviti tu promjenu - nije se morao ulogirati ni ništa;
10:27
he just went on the website and made a change.
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jednostavno je otišao na stranicu i promijenio.
10:30
But it turns out that only about 18 percent
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Međutim, samo 18% svih izmjena na stranici prave anonimni korisnici.
10:32
of all the edits to the website
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10:34
are done by anonymous users.
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10:35
And that's a really important thing to understand:
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I to je jako bitno za razumjeti.
Da većinu ispravaka stranica
10:38
the vast majority of the edits that go on on the website
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10:41
are from a very close-knit community of maybe 600 to 1,000 people
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radi usko povezana zajednica u kojoj je možda 600 do 1 000 ljudi
koji neprestano komuniciraju.
10:45
who are in constant communication.
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10:46
And we have over 40 IRC channels, 40 mailing lists.
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Imamo preko 40 IRC kanala, 40 grupnih e-mail lista.
10:49
All these people know each other.
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Svi se ti ljudi poznaju. Svi oni komuniciraju.
10:50
They communicate. We have off-line meetings.
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Imamo i sastanke offline.
10:53
These are the people who are doing the bulk of the site,
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Ti ljudi odrađuju većinu posla na stranici
10:55
and they are, in a sense, semi-professionals at what they're doing.
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i oni su, na neki način, poluprofesionalci u onome što rade.
11:00
The standards we set for ourselves
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Standardi koje smo postavili sami sebi
11:03
are equal to or higher than professional standards of quality.
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su jednaki ili viši nego standardi kvalitete u struci.
11:06
We don't always meet those standards, but that's what we're striving for.
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Ne ispunjavamo uvijek te standarde, ali tome težimo.
11:09
And so that tight community is who really cares for the site,
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Članovi te uske zajednice su oni koji zapravo brinu o stranici,
11:12
and these are some of the smartest people I've ever met.
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a to su neke od najpametnijih osoba koje sam ikada sreo.
11:15
It's my job to say that, but it's actually true.
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Naravno, posao mi je da to kažem, ali je stvarno istina.
11:17
The type of people who were drawn to writing an encyclopedia for fun
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Tip ljudi koje privlači ideja pisanja enciklopedija za zabavu
11:21
tend to be pretty smart people.
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su obično dosta pametni ljudi. (Smijeh)
11:23
The tools and the software: there's lots of tools that allow us --
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Alati i softver:
ima mnogo alata koji nam omogućavaju, nama kao zajednici,
11:27
allow us, meaning the community --
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11:28
to self-monitor and to monitor all the work.
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da nadziremo sami sebe i cjelokupan rad.
11:30
This is an example of a page history on "flat Earth,"
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Ovo je primjer povijesti stranice na temu "ravne Zemlje"
11:33
and you can see some changes that were made.
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i ovdje možete vidjeti promjene koje su unesene.
11:35
What's nice about this page is you can immediately take a look at this
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Ono što je dobro na ovoj stranici je što kad vidite ovakvo nešto,
11:38
and see, "OK, I understand now."
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možete reći: - U redu, sad razumijem.
11:40
When somebody goes and looks at --
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Kad netko dođe i vidi da je netko, neki anonimni IP broj,
11:42
they see that someone, an anonymous IP number,
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11:44
made an edit to my page.
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izmijenio moju stranicu, to zvuči sumnjivo.
11:45
That sounds suspicious. Who is this person?
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Tko je ta osoba?
11:47
Somebody looks at it --
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Ako pogledate ovdje, sve unesene promjene su označene crveno
11:49
they can immediately see highlighted in red
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11:51
all of the changes that took place --
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11:53
to see, OK, well, these words have changed, things like this.
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i možete vidjeti koje su riječi promijenjene itd.
11:56
So that's one tool that we can use
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To je jedan od alata koji možemo koristiti kako bismo nadzirali povijest stranice.
11:58
to very quickly monitor the history of a page.
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12:01
Another thing that we do within the community
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Još jedna stvar koju radimo unutar zajednice
12:03
is we leave everything very open-ended.
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je to da sve ostavljamo otvoreno.
12:07
Most of the social rules and the methods of work
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Većina društvenih pravila i metoda rada
12:10
are left completely open-ended in the software.
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ostaje potpuno otvorena u softveru.
12:13
All of that stuff is just on Wiki pages.
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Sve se to nalazi samo na Wiki stranicama.
12:15
And so there's nothing in the software that enforces the rules.
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U softveru nema ništa što bi nalagalo neka pravila.
12:18
The example I've got up here is the Votes for Deletion page.
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Primjer koji sam naveo je stranica Votes for Deletion (Glas za brisanje).
12:22
So, I mentioned earlier, people type "ASDFASDF" --
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Kao što sam već rekao,
netko će napisati svakakve gluposti i to se treba obrisati.
12:24
it needs to be deleted.
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12:26
Cases like that, the administrators just delete it.
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U ovakvim slučajevima, administratori to jednostavno obrišu.
12:28
There's no reason to have a big argument about it.
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Nema potrebe za nekom velikom raspravom.
12:30
But you can imagine there's a lot of other areas where the question is,
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Ali možete zamisliti mnogo situacija gdje se pitate
je li ovo dovoljno bitno da uđe u enciklopediju?
12:34
is this notable enough to go in an encyclopedia?
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12:36
Is the information verifiable? Is it a hoax? Is it true? Is it what?
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Mogu li se podaci provjeriti?
Jesu li lažni? Jesu li istiniti? Znače li išta?
12:40
So we needed a social method for figuring out the answer to this.
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Zato smo trebali društvenu metodu kako bismo otkrili odgovor na to pitanje.
12:43
And so the method that arose organically within the community
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Metoda koja je nastala sama od sebe unutar zajednice
12:46
is the Votes For Deletion page.
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je ova stranica Glas za brisanje.
12:47
And in the particular example we have here,
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I u ovom konkretnom primjeru imamo film Twisted Issues (Uvrnuta pitanja).
12:49
it's a film, "Twisted Issues,"
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12:51
and the first person says,
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Prva osoba kaže: - Ovo je navodno film. Pao je na Google testu.
12:52
"Now this is supposedly a film. It fails the Google test miserably."
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12:56
The Google test is you look in Google and see if it's there,
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Google test znači da upišete nešto u Google i provjerite je li tamo.
12:59
because if something's not even in Google, it probably doesn't exist at all.
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Jer ako nečega nema na Googleu, vjerojatno uopće ne postoji.
13:03
It's not a perfect rule,
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Nije savršeno pravilo, ali je dobar početak za daljnje istraživanje.
13:04
but it's a nice starting point for quick research.
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13:08
So somebody says, "Delete it, please. Delete it -- it's not notable."
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I netko kaže: - Obriši ovo, molim te. Obriši, nebitno je.
I onda netko drugi kaže: - Čekaj, našao sam ga u nekoj knjizi
13:11
And then somebody says, "Wait, I found it. I found it in a book,
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"Vodič kroz filmske prijetnje: 20 underground filmova koje morate vidjeti."
13:14
'Film Threat Video Guide: the 20 Underground Films You Must See.'"
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13:17
So the next persons says, "Clean it up."
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U redu. Onda druga osoba kaže: - Počisti to.
13:19
Somebody says, "I've found it on IMDB. Keep, keep, keep."
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Netko drugi kaže: - Našao sam na IMDB-u. Zadrži, zadrži.
13:23
And what's interesting about this is that the software is --
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Zanimljiva stvar kod ovog softvera je -
13:26
these votes are just text typed into a page.
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- ovi su glasovi samo tekst upisan na stranicu.
13:29
This is not really a vote so much as it is a dialogue.
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Više je razgovor nego što je glasovanje.
13:33
Now it is true that at the end of the day,
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Naravno, na kraju cijele priče administrator može proći stranicom i reći:
13:36
an administrator can go through here and take a look at this and say,
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- U redu, 18 glasova za brisanje i 2 za ostavljanje: brišemo.
13:39
"OK, 18 deletes, two keeps: we'll delete it."
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13:42
But in other cases, this could be 18 deletes and two keeps,
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Ali u drugim slučajevima ovo je moglo biti
18 glasova "briši" i 2 "ostavi", ali bismo ga ostavili.
13:46
and we would keep it, because if those last two keeps say,
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Jer ako zadnje dvoje kaže:
13:48
"Wait a minute. Nobody else saw this but I found it in a book,
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- Čekajte. Nitko drugi ovo nije vidio, ali ovo sam našao u knjizi
13:51
and I found a link to a page that describes it,
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i našao sam link na stranicu koja to opisuje
13:53
and I'm going to clean it up tomorrow, so please don't delete it,"
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i sutra ću to počistiti. Molim vas, nemojte obrisati.
U tom će slučaju preživjeti.
13:57
then it would survive.
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13:58
And it also matters who the people are who are voting.
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Također je bitno tko su ti ljudi koji glasuju.
14:00
Like I say, it's a tight-knit community.
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Kao što sam rekao, usko povezana zajednica.
14:02
Down here at the bottom, "Keep, real movie," RickK.
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Dolje na dnu imate: - Ostavi, film postoji. Rick Kay
14:05
RickK is a very famous Wikipedian who does an enormous amount of work
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Rick Kay je poznati Wikipedijin autor
koji radi ogroman posao po pitanju vandalizma, prevara i glasa za brisanje.
14:08
with vandalism, hoaxes and votes for deletion.
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14:11
His voice carries a lot of weight within the community
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Njegov glas ima veliku težinu unutar zajednice
14:14
because he knows what he's doing.
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zato što on zna što radi.
14:17
So how is all this governed?
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Kako se ovim svime upravlja?
14:19
People really want to know about administrators, things like that.
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Ljudi stvarno žele znati o administratorima i takvim stvarima.
14:22
So the Wikipedia governance model, the governance of the community,
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Wikipedijin model upravljanja, upravljanja zajednicom,
14:26
is a very confusing, but workable mix of consensus --
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je vrlo zbunjujuća, ali efikasna mješavina dogovora.
14:30
meaning we try not to vote on the content of articles,
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To znači da ne glasamo o sadržaju članaka
14:33
because the majority view is not necessarily neutral --
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zato što stajalište većine nije nužno i neutralno stajalište.
14:37
some amount of democracy --
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Postoji jedna razina demokracije.
14:38
all of the administrators --
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Svi administratori su u mogućnosti brisati stranice,
14:40
these are the people who have the ability to delete pages.
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14:42
That doesn't mean that they have the right to delete pages.
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ali to ne znači da imaju pravo brisati stranice.
Još uvijek moraju slijediti sva pravila.
14:45
They still have to follow all the rules -- but they're elected by the community.
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Ali oni su izabrani, biraju ih članovi zajednice.
14:49
Sometimes people -- random trolls on the Internet --
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Ponekad me ljudi, uljezi na internetu optužuju da ručno biram administratore
14:51
like to accuse me of handpicking the administrators
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kako bih utjecao na sadržaj enciklopedije.
14:54
to bias the content of the encyclopedia.
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14:56
I always laugh at this, because I have no idea how they're elected, actually.
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Uvijek se nasmijem na ovo jer iskreno nemam pojma kako se oni biraju.
15:00
There's a certain amount of aristocracy.
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Postoji određena razina aristokracije.
15:02
You got a hint of that when I mentioned, like,
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Spomenuo sam maloprije da će glas Ricka Kaya imati veću težinu
15:04
RickK's voice would carry a lot more weight
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nego glas nekoga koga ne znamo.
15:06
than someone we don't know.
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15:07
I give this talk sometimes with Angela,
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Ponekad ovo izlaganje držim zajedno s Angelom,
15:10
who was just re-elected to the board from the community --
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koju je zajednica upravo ponovno izabrala u odbor Zaklade.
15:13
to the Board of the Foundation,
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15:14
with more than twice the votes of the person who didn't make it.
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Dobila je dvostruko više glasova nego osoba koja nije ušla.
15:17
And I always embarrass her because I say,
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Uvijek je osramotim kad kažem da Angela, primjerice,
15:20
"Well, Angela, for example,
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15:22
could get away with doing absolutely anything within Wikipedia,
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može raditi što god poželi na Wikipediji
15:25
because she's so admired and so powerful."
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zato što je toliko cijenjena i moćna.
15:27
But the irony is, of course, that Angela can do this because she's the one person
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Ali ironija je u tome što Angela može napraviti nešto takvo
zato što je ona takva osoba koja ama baš nikada ne bi prekršila
15:31
who you know would never, ever break any rules of Wikipedia.
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niti jedno pravilo Wikipedije.
15:34
And I also like to say she's the only person
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Također želim reći da je ona jedina osoba
15:36
who actually knows all the rules of Wikipedia, so ...
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koja zapravo zna sva pravila Wikipedije.
15:39
And then there's monarchy,
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Onda imamo monarhiju. To je moja uloga u zajednici.
15:41
and that's my role on the community, so ...
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15:43
(Laughter)
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(Smijeh.)
15:45
I was describing this in Berlin once,
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Opisivao sam ovo jednom u Berlinu
15:48
and the next day in the newspaper the headline said,
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i sljedeći dan u novinama je izašao naslov "Ja sam engleska kraljica."
15:51
"I am the Queen of England."
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15:52
(Laughter)
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15:53
And that's not exactly what I said, but --
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Nisam rekao točno to, ali ... (Smijeh)
15:56
(Laughter)
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15:57
the point is my role in the community --
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Uglavnom, moja uloga u zajednici -
16:00
Within the free software world, there's been a long-standing tradition
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u svijetu besplatnog softvera već dugo vremena postoji tradicija
16:05
of the "benevolent dictator" model.
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modela "dobronamjernog diktatora".
16:08
So if you look at most of the major free software projects,
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Ako pogledate većinu velikih projekata besplatnih softvera,
16:11
they have one single person in charge
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svi oni imaju jednu osobu na čelu
16:12
who everyone agrees is the benevolent dictator.
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za koju se svi slažu da je dobronamjerni diktator.
16:16
Well, I don't like the term "benevolent dictator,"
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Ja ne volim taj izraz
16:18
and I don't think that it's my job or my role in the world of ideas
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i ne mislim da je moja zadaća i moj posao u svijetu ideja
16:22
to be the dictator of the future of all human knowledge
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biti diktatorom budućnosti svega znanja koje je čovječanstvo nakupilo.
16:26
compiled by the world.
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16:27
It just isn't appropriate.
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Jednostavno nije prikladno.
16:29
But there is a need still for a certain amount of monarchy,
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Ali potrebna je jedna razina monarhije.
16:31
a certain amount of --
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16:33
sometimes we have to make a decision
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Ponekad trebamo donijeti odluku,
16:35
and we don't want to get bogged down too heavily
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a ne želimo previše zaglibiti u formalne procese odlučivanja.
16:37
in formal decision-making processes.
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16:40
So as an example of how this can be important:
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Primjer zašto je ovo bilo, ili zašto može biti važno -
16:45
we recently had a situation where a neo-Nazi website discovered Wikipedia,
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nedavno smo imali situaciju da je jedna neonacistička stranica
otkrila Wikipediju i rekli su:
16:49
and they said, "Oh, well, this is horrible,
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- Ovo je grozno, ova stranica je židovska urota;
16:52
this Jewish conspiracy of a website,
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16:54
and we're going to get certain articles deleted that we don't like.
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neke članke koji nam se ne sviđaju ćemo obrisati.
16:57
And we see they have a voting process, so we're going to send --
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Vidimo da imaju proces glasovanja
pa ćemo poslati - imamo 40 000 članova i sve ćemo ih poslati tamo
17:00
we have 40,000 members and we're going to send them over
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17:03
and they're all going to vote and get these pages deleted."
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i svi će glasovati i obrisat ćemo sve te stranice.
17:05
Well, they managed to get 18 people to show up.
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Na kraju su uspjeli dovesti 18 osoba.
17:08
That's neo-Nazi math for you.
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To vam je neonacistička matematika.
17:10
They always think they've got 40,000 members when they've got 18.
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Uvijek misle da imaju 40 000 članova, a imaju ih 18.
17:14
But they managed to get 18 people to come and vote in a fairly absurd way
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Ali uspjeli su dovesti 18 osoba koji su prilično apsurdno glasovali
17:17
to delete a perfectly valid article.
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2016
za brisanje jednog potpuno ispravnog članka.
17:19
Of course, the vote ended up being about 85 to 18,
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Naravno, rezultat glasovanja bio je nekih 85 naprama 18.
17:22
so there was no real danger to our democratic processes.
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Znači da nije bilo prave prijetnje našem demokratskom procesu.
17:26
On the other hand, people said, "But what are we going to do?
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S druge strane, ljudi su se pitali, - Što ćemo sada?
17:29
I mean, this could happen.
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Ovo se može dogoditi ponovno.
17:30
What if some group gets really seriously organized
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Što ako se neka skupina ozbiljno organizira
17:32
and comes in and wants to vote?"
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i dođe i želi glasovati?
17:35
Then I said, "Well, fuck it, we'll just change the rules."
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Onda sam ja rekao: - J*** ga, promijenit ćemo pravila.
17:38
That's my job in the community:
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Moj je posao u zajednici reći da nećemo dopustiti
17:40
to say we won't allow our openness and freedom
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da naša sloboda i otvorenost naruše kvalitetu sadržaja.
17:43
to undermine the quality of the content.
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17:46
And so, as long as people trust me in my role,
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Sve dok ljudi vjeruju meni u mojoj ulozi,
17:49
then that's a valid place for me.
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to je tamo gdje trebam biti.
17:51
Of course, because of the free licensing,
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Naravno, zbog slobodnog licenciranja,
17:53
if I do a bad job, the volunteers are more than happy to take and leave --
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ako ja napravim nešto loše, volonteri se mogu pokupiti i otići.
17:57
I can't tell anyone what to do.
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Ja ne mogu nikome naređivati što će raditi.
17:59
So the final point here is that to understand how Wikipedia works,
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Na kraju, kako biste razumjeli kako Wikipedija radi,
18:03
it's important to understand that our wiki model is the way we work,
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važno je razumjeti da je naš Wiki model način na koji radimo,
18:06
but we are not fanatical web anarchists.
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ali da nismo fanatični web anarhisti.
18:10
In fact, we're very flexible about the social methodology,
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Naprotiv, vrlo smo fleksibilni što se tiče društvene metodologije
18:13
because ultimately, the passion of the community
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jer na kraju krajeva, zajednica pokazuje strast prema kvalitetno obavljenom poslu,
18:16
is for the quality of the work,
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18:18
not necessarily for the process that we use to generate it.
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a ne nužno prema procesu kojim se do njega došlo.
18:21
Thank you.
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18:22
(Applause)
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Hvala.
(Pljesak)
18:26
Ben Saunders: Yeah, hi, Ben Saunders.
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Pozdrav, ja sam Ben Saunders.
18:28
Jimmy, you mentioned impartiality being a key to Wikipedia's success.
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Jimmy, spomenuo si nepristranost kao ključnu odliku uspjeha Wikipedije.
18:32
It strikes me that much of the textbooks that are used to educate our children
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Iznenađuje me što je mnogo udžbenika koje koriste naša djeca zapravo pristrano.
18:38
are inherently biased.
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18:40
Have you found Wikipedia being used by teachers
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Jesi li primijetio da se Wikipedijom koriste nastavnici
18:43
and how do you see Wikipedia changing education?
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i možeš li zamisliti da će Wikipedija izmijeniti obrazovanje?
18:46
Jimmy Wales: Yeah, so, a lot of teachers are beginning to use Wikipedia.
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Jimmy Wales: Da, mnogo nastavnika počinje koristiti Wikipediju.
18:50
There's a media storyline about Wikipedia, which I think is false.
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Postoji priča u medijima o Wikipediji za koju mislim da je lažna.
18:55
It builds on the storyline of bloggers versus newspapers.
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Nastavlja se na priču o sukobu između blogera i novina.
18:58
And the storyline is, there's this crazy thing, Wikipedia,
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A priča ide ovako: postoji neka glupost pod imenom Wikipedija
19:01
but academics hate it and teachers hate it.
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koju mrze akademici i nastavnici. Međutim, to zapravo nije istina.
19:05
And that turns out to not be true.
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19:07
The last time I got an email from a journalist saying,
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Nedavno sam dobio e-mail od jednog novinara koji me upitao:
19:10
"Why do academics hate Wikipedia?"
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- Zašto akademici mrze Wikipediju?
19:12
I sent it from my Harvard email address
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Odgovorio sam mu s harvardske e-mail adrese,
19:14
because I was recently appointed a fellow there.
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budući da sam nedavno zaposlen kao asistent tamo.
19:16
And I said, "Well, they don't all hate it."
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Rekao sam mu: - Ne mrze je svi. (Smijeh)
19:18
(Laughter)
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19:19
But I think there's going to be huge impacts.
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Ali mislim da će imati ogroman utjecaj.
19:22
And we actually have a project that I'm personally really excited about,
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Štoviše, radimo projekt zbog kojega sam veoma uzbuđen,
19:25
which is the Wikibooks project,
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projekt Wiki Books (Wiki knjige),
19:27
which is an effort to create textbooks in all the languages.
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kojemu je cilj stvoriti udžbenike na svim jezicima.
19:30
And that's a much bigger project.
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I to je mnogo veći projekt.
19:32
It's going to take 20 years or so to come to fruition.
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Trebat će oko 20 godina da ugleda svjetlo dana.
19:36
But part of that is to fulfill our mission
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Isto tako, kako bismo ispunili našu misiju
19:38
of giving an encyclopedia to every single person on the planet.
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da svakoj osobi na planetu damo enciklopediju,
19:41
We don't mean we're going to Spam them with AOL-style CDs.
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to ne znači da ćemo ih natrpati ogromnim CD-ovima.
19:44
We mean we're going to give them a tool that they can use.
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Znači da ćemo im dati alat koji će moći koristiti.
19:47
And for a lot of people in the world,
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I za većinu ljudi na svijetu,
ako vam dam enciklopediju pisanu akademskim stilom,
19:49
if I give you an encyclopedia that's written at a university level,
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19:52
it doesn't do you any good without a whole host of literacy materials
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neće vam puno pomoći
ako nemate pristup ostalom materijalu koji morate savladati
19:56
to build you up to the point where you can actually use it.
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kako biste ju mogli koristiti.
Projektom Wiki knjiga pokušavamo upravo to.
19:58
The Wikibooks project is an effort to do that.
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20:00
And I think that we're going to see -- it may not even come from us;
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I mislim da ćemo primijetiti jednu pravu -
možda čak i ne dođe od nas.
Postoje raznorazne inovacije.
20:04
there's all kinds of innovation going on.
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Ali slobodno dostupni udžbenici su nova moda u obrazovanju.
20:06
But freely licensed textbooks are the next big thing in education.
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