Brenda Laurel on making video games for girls

62,701 views ・ 2009-03-02

TED


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翻译人员: Guo Tang 校对人员: Menglu Wang
00:12
Back in 1992, I started working for a company
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一九九二年,我开始在一家叫做Interval Research
00:14
called Interval Research,
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的公司工作,
00:16
which was just then being founded
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那间公司当时刚刚成立,
00:18
by David Lidell and Paul Allen
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是由大卫李德尔和保尔艾伦
00:20
as a for-profit research enterprise in Silicon Valley.
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创办的一家坐落于硅谷的盈利性研究机构。
00:26
I met with David
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我和大卫见面
00:28
to talk about what I might do in his company.
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探讨我在他的公司要做些什么。
00:31
I was just coming out of a failed virtual reality business
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我当时刚刚从一个失败的网络生意(虚拟现实)中走出来,
00:34
and supporting myself by being on the speaking circuit
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正以教学工作和
00:36
and writing books --
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写书来谋生
00:38
after twenty years or so in the computer game industry
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在从事电脑游戏行业二十年之后,
00:41
having ideas that people didn't think they could sell.
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我有些想法,虽然很多人都认为没有市场。
00:45
And David and I discovered
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大卫和我发现,
00:47
that we had a question in common,
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我们有一个共同的疑问
00:49
that we really wanted the answer to,
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并且是我们确实很想知道的
00:51
and that was,
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那就是
00:53
"Why hasn't anybody built any computer games for little girls?"
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“为什么还沒有人为女孩子们设计制作游戏?”
00:56
Why is that?
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为什么会那样呢?
00:58
It can't just be a giant sexist conspiracy.
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这不可能仅是一个巨大的性别歧视的阴谋。
01:01
These people aren't that smart.
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这些人沒有那么聪明。
01:04
There's six billion dollars on the table.
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譬如说有六百万放在桌上,
01:07
They would go for it if they could figure out how.
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人们如果想出办法的话就一定会去得到它。
01:10
So, what is the deal here?
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那么,问题的症结在哪里?
01:12
And as we thought about our goals --
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正如我们想到的目标--
01:15
I should say that Interval is really a humanistic institution,
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我想说Interval在传统经典意义上
01:18
in the classical sense
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真的是一个人性化的机构,
01:21
that humanism, at its best,
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人文主义,最佳的就是,
01:24
finds a way to combine clear-eyed empirical research
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找到一种能结合清晰的经验研究
01:27
with a set of core values
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和一套核心价值观,
01:30
that fundamentally love and respect people.
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基于爱和尊重人本身的方法。
01:33
The basic idea of humanism
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人文主义的基本概念,
01:36
is the improvable quality of life;
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是提高生活质量,
01:39
that we can do good things,
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让我们能够做一些善事,
01:41
that there are things worth doing
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值得去做的一些事情,
01:43
because they're good things to do,
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因为它们是好的事情。
01:45
and that clear-eyed empiricism
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而且清晰的经验主义
01:47
can help us figure out how to do them.
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能够帮助我们解决如何去完成那些事情。
01:50
So, contrary to popular belief,
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那么,与流行信仰相反,
01:52
there is not a conflict of interest between empiricism and values.
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在经验论与价值间並沒有利益矛盾。
01:57
And Interval Research is kind of the living example
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Interval Research公司就是
02:00
of how that can be true.
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这两者结合与协调的活生生的例子,
02:02
So David and I decided to go find out,
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大卫和我決定以我们能够做的
02:04
through the best research we could muster,
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最好的研究去寻找(答案):
02:06
what it would take to get a little girl
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什么可以令一个小女孩
02:09
to put her hands on a computer,
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将她的双手放到电脑上,
02:11
to achieve the level of comfort and ease with the technology
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去体会科技带來的舒适和放松,
02:14
that little boys have because they play video games.
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而这些正是男孩子们玩游戏时获得的感觉。
02:17
We spent two and a half years conducting research;
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我们花费了两年半的时间进行研究
02:20
we spent another year and a half in advance development.
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然后用另外一年半的时间进行深层开发。
02:24
Then we formed a spin-off company.
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之后我们成立了一家子公司。
02:27
In the research phase of the project at Interval,
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关于在Interval公司的研究工作
02:31
we partnered with a company called Cheskin Research,
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我们和另一家叫做Cheskin Research的公司合作,
02:34
and these people -- Davis Masten and Christopher Ireland --
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包括他们的同事Davis Masten和Christopher Ireland,
02:38
changed my mind entirely about what market research was
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彻底改变了我对于市场调研是什么
02:41
and what it could be.
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和它能够做什么的看法。
02:42
They taught me how to look and see,
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他们教会我如何去观察和分析,
02:45
and they did not do the incredibly stupid thing
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而且他们并沒有愚蠢地
02:48
of saying to a child,
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去询问孩子:
02:50
"Of all these things we already make you,
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“在所有我们为你准备的之中,
02:52
which do you like best?" --
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你最喜欢什么?”
02:53
which gives you zero answers that are usable.
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这种问题从不会给你有用的答案。
02:55
So, what we did for the first two and a half years
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我们在刚开始的两年半内
02:58
was four things:
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做了四件事情:
03:00
We did an extensive review of the literature
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我们在和文学相关的领域进行了广泛的分析评论,
03:03
in related fields, like cognitive psychology,
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其中包括认知心理学,
03:05
spatial cognition, gender studies,
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空间认知,性別研究,
03:07
play theory, sociology, primatology.
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游戏理论,社会学,动物学——
03:10
Thank you Frans de Waal, wherever you are,
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谢谢你法兰玆杜瓦尔,无论你在哪里,
03:12
I love you and I'd give anything to meet you.
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我爱你并且愿意付出一切和你见面。
03:15
After we had done that with a pretty large team of people
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当我们一个很庞大的团队完成这项工作的时候,
03:18
and discovered what we thought the salient issues were
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我们发现之前认为明显的问题就是
03:21
with girls and boys and playing --
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女孩、男孩和游戏——
03:24
because, after all, that's really what this is about --
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因为,无论如何,那就是问题的症结。
03:27
we moved to the second phase of our work,
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我们进展到了研究工作的第二阶段,
03:29
where we interviewed adult experts
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采访在学术方面的成年专家,
03:32
in academia, some of the people
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他们中有一些人
03:34
who'd produced the literature that we found relevant.
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已经创作了我们认为相关的文学作品。
03:36
Also, we did focus groups with people who were on the ground with kids every day,
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同时我们对每天都和孩子相处的人进行了焦点小组调查
03:39
like playground supervisors. We talked to them,
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像操场的训导主任,和他们交谈,
03:41
confirmed some hypotheses and identified some serious questions
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确认了关于不同性别与游戏
03:44
about gender difference and play.
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的一些假设和严肃的问题。
03:46
Then we did what I consider to be the heart of the work:
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然后我们进行了我认为是这次研究的心脏工作--
03:50
interviewed 1,100 children, boys and girls,
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采访1100个孩子,包括男孩和女孩,
03:53
ages seven to 12, all over the United States --
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全美地区,7岁到12岁的孩子,
03:56
except for Silicon Valley, Boston and Austin
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除了硅谷,波士顿和奥斯汀,
03:59
because we knew that their little families would have millions of computers in them
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因为我们知道那里的家庭拥有上百万的电脑,
04:03
and they wouldn't be a representative sample.
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他们不能成为具有代表性的例子。
04:06
And at the end of those remarkable conversations
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在那些精彩的交谈最后,
04:09
with kids and their best friends across the United States,
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和孩子们还有他们跨越全美的最好的朋友们,
04:12
after two years, we pulled together some survey data from another 10,000 children,
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两年之后,我们齐心协力从另外一万个孩子那里获得一些调查数据,
04:15
drew up a set up of what we thought were the key findings of our research,
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建构起一套我们认为是此次研究的重要发现,
04:24
and spent another year transforming them into design heuristics,
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然后又花费一年的时间将他们转化为设计启发点,
04:28
for designing computer-based products --
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为了设计以电脑为基础的产品,
04:31
and, in fact, any kind of products -- for little girls, ages eight to 12.
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事实上也适用于任何为8至12岁的女孩子的产品。
04:35
And we spent that time designing interactive prototypes for computer software
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我们在那一年内设计互动性原型的电脑软件,
04:40
and testing them with little girls.
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让女孩子们来试玩。
04:42
In 1996, in November, we formed the company Purple Moon
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在1996年11月,我们成立了Purple Moon(紫月亮)公司,
04:47
which was a spinoff of Interval Research,
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作为Interval Research公司的附属公司,
04:49
and our chief investors were Interval Research, Vulcan Northwest,
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首要投资者是Interval Research和Vulan Northwest,
04:52
Institutional Venture Partners and Allen and Company.
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Institutional Venture Partners和艾伦及公司。
04:55
We launched a website on September 2nd
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9月2日我们发行了自己的网页,
04:59
that has now served 25 million pages,
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它现在已经有两千五百万页了,
05:01
and has 42,000 registered young girl users.
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并且有42,000个注册的年轻女性用户,
05:06
They visit an average of one and a half times a day,
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她们平均每天浏览1.5次(我们的网页),
05:10
spend an average of 35 minutes a visit,
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平均每次浏览35分钟,
05:13
and look at 50 pages a visit.
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50页。
05:15
So we feel that we've formed a successful online community with girls.
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所以我们认为我们成立了一个成功的网上女孩子社群。
05:20
We launched two titles in October --
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10月的时候我们发行了两个游戏——
05:22
"Rockett's New School" -- the first of a series
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“罗基特的新学校”,是系列产品中的第一个,
05:24
of products -- is about a character called Rockett beginning her first day of school
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关于一个叫罗基特的主角从开学第一天开始的经历
05:28
in eighth grade at a brand new place, with a blank slate,
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八年级,在一个全新的地方,空白的石板上,
05:31
which allows girls to play with the question of, "What will I be like when I'm older?"
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允许女孩子带着“我长大了会变成怎样”的问题去玩,
05:37
"What's it going to be like to be in high school or junior high school?
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“初中或者高中的生活会是什么样子的呢?”
05:40
Who are my friends?";
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“谁是我的朋友?”
05:42
to exercise the love of social complexity
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借此来学习社会认知的复杂性,
05:44
and the narrative intelligence that drives most of their play behavior;
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和驱动大部分游戏行为的叙述智能,
05:48
and which embeds in it values about noticing that we have lots of choices
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及其本身固有的价值,提示我们有很多选择,
05:54
in our lives and the ways that we conduct ourselves.
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在生活中以及在我们引导自己的过程中。
05:57
The other title that we launched is called "Secret Paths in the Forest,"
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我们发行的另外一个游戏叫做“森林密径”,
06:00
which addresses the more fantasy-oriented, inner lives of girls.
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它更为倾向于梦幻世界和女孩内心的表达。
06:03
These two titles both showed up in the top 50 entertainment titles in PC Data --
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这两个游戏并列于前五十名,
06:08
entertainment titles in PC Data
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在PC Data的娱乐排行榜上。
06:11
in December, right up there with "John Madden Football,"
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12月,发行了“约翰马登足球”,
06:15
which thrills me to death.
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让我非常兴奋。
06:17
So, we're real,
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所以,我们是真实的,
06:19
and we've touched several hundreds of thousands of little girls.
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我们已经接触到了成千上万的小女孩。
06:23
We've made half-a-billion impressions
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我们让半亿人对我们有了印象,
06:26
with marketing and PR for this brand, Purple Moon.
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通过为Purple Moon品牌的市场推广营销。
06:30
Ninety-six percent of them, roughly, have been positive;
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96%的用户反应都是正面的,
06:33
four percent of them have been "other."
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其他的有4%。
06:35
I want to talk about the other,
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我想谈谈这4%的部分,
06:37
because the politics of this enterprise, in a way,
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因为从某种意义上来说,在企业政治上,
06:40
have been the most fascinating part of it, for me.
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这部分是最吸引我的。
06:42
There are really two kinds of negative reviews that we've received.
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我们确实收到了两种负面的评论。
06:46
One kind of reviewer is a male gamer
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一种是来自男性玩家的,
06:50
who thinks he knows what games ought to be,
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他认为他知道游戏应该是什么,
06:52
and won't show the product to little girls.
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而不是给女孩子们玩的。
06:55
The other kind of reviewer is a certain flavor of feminist
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另一种观点是某种加料的女性主义者,
06:59
who thinks they know what little girls ought to be.
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他们认为他们知道小女生应该是什么样的。
07:02
And so it's funny to me that these interesting, odd bedfellows
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非常有趣的是,我发现这两种人
07:08
have one thing in common:
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有一点是共同的:
07:10
they don't listen to little girls.
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他们不会倾听女孩子的声音。
07:14
They haven't looked at children
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他们甚至没有认真看过孩子,
07:17
and they're certainly not demonstrating any love for them.
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所以他们根本不会知道如何去爱孩子们。
07:21
I'd like to play you some voices of little girls
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我想让你来倾听小女孩的声音,
07:24
from the two-and-a-half years of research that we did --
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从我们所做的两年半的研究中,
07:26
actually, some of the voices are more recent.
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事实上某些声音是最近发现的。
07:28
And these voices will be accompanied by photographs
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这些声音将会配上一些图片,
07:31
that they took for us of their lives,
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他们在生活上的照片,
07:33
of the things that they value and care about.
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关于他们关心和关注的事情。
07:35
These are pictures the girls themselves never saw, but they gave to us
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这些照片女孩子们自己都没有看过,但他们给了我们。
07:38
This is the stuff those reviewers don't know about and aren't listening to
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这就是那些批评者不知道也不去知道的部分,
07:43
and this is the kind of research I recommend to those
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这也是我推荐给你们的研究工作,
07:45
who want to do humanistic work.
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对于那些想做人文主义工作的。
07:47
Girl 1: Yeah, my character is usually a tomboy.
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录像:女孩1:恩,我的主角通常是一个假小子,
07:49
Hers is more into boys.
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她比男生更男生。
07:51
Girl 2: Uh, yeah.
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女孩2:嗯,是的。
07:53
Girl 1: We have -- in the very beginning of the whole game, always we do this:
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女孩1:我们有,在全部游戏的最开始,我们这样做
07:56
we each have a piece of paper; we write down our name, our age --
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我们每人有一张纸,我们写下自己的姓名,年龄,
07:59
are we rich, very rich, not rich, poor, medium, wealthy,
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富有,非常富有,普通,贫穷,中产,有钱,
08:05
boyfriends, dogs, pets -- what else -- sisters, brothers, and all those.
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男朋友,狗,宠物,还有什么,姐妹,兄弟,所有这些。
08:12
Girl 2: Divorced -- parents divorced, maybe.
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女孩2:离婚,父母离婚,可能是。
08:16
Girl 3: This is my pretend [unclear] one.
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女孩3:这是我假扮的。
08:19
Girl 4: We make a school newspaper on the computer.
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女孩4:我们在电脑上制作了一份校报。
08:21
Girl 5: For a girl's game also usually they'll have really pretty scenery
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女孩5:给女孩子的游戏通常需要有非常漂亮的场景,
08:26
with clouds and flowers.
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有云和花朵。
08:28
Girl 6: Like, if you were a girl and you were really adventurous and a real big tomboy,
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如同,假如你是一个女孩而且你真的假小子般喜欢探险
08:32
you would think that girls' games were kinda sissy.
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你会觉得女孩子的游戏有点女生气。
08:36
Girl 7: I run track, I played soccer,
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女孩6:我开货车,我踢足球,
08:40
I play basketball, and I love a lot of things to do.
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我打篮球,我有很多事情喜欢做。
08:43
And sometimes I feel like I can't really enjoy myself unless it's like a vacation,
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有时候,我觉得自己不开心,除非是在假期,
08:51
like when I get Mondays and all those days off.
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像是生活中没有周一及其他工作日。
08:55
Girl 8: Well, sometimes there is a lot of stuff going on
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恩,有时候我有很多事情要做,
08:58
because I have music lessons and I'm on swim team --
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我有音乐课,我又在游泳队,
09:02
all this different stuff that I have to do,
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还有很多类似的很难的事情我需要做,
09:05
and sometimes it gets overwhelming.
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甚至有时候这些事情铺天盖地那么多。
09:08
Girl 9: My friend Justine
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我的朋友贾斯蒂
09:12
kinda took my friend Kelly, and now they're being mean to me.
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似乎带走了我的朋友凯利,而他们现在开始针对我。
09:16
Girl 10: Well, sometimes it gets annoying when your brothers and sisters,
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女孩8:嗯,有时候有兄弟姐妹很烦,
09:19
or brother or sister, when they copy you and you get your idea first
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当他们抄袭你的时候,明明是你先想到的主意,
09:24
and they take your idea and they do it themselves.
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他们拿走了然后自己做。
09:30
Girl 11: Because my older sister, she gets everything
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女孩9:因为我的姐姐,她拥有一切,
09:33
and, like, when I ask my mom for something, she'll say, "No" -- all the time.
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当我和妈妈要求东西时,她总是说不。
09:37
But she gives my sister everything.
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但是她把一切都给姐姐。
09:39
Brenda Laurel: I want to show you, real quickly, just a minute
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布兰达劳莱尔:我想很快速的给你们看,只一分钟,
09:41
of "Rockett's Tricky Decision," which went gold two days ago.
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“罗基特的诡计”,两天前刚刚完成的。
09:44
Let's hope it's really stable.
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希望很稳定。
09:47
This is the second day in Rockett's life.
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这是罗基特生活的第二天,
09:50
The reason I'm showing you this
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我之所以给你们看的原因
09:52
is I'm hoping that the scene that I'm going to show you will look familiar
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是因为我希望你们从这里看到熟悉的东西,
09:56
and sound familiar, now that you've listened to some girls' voices.
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听到熟悉的东西,现在你已经在倾听女孩的声音了。
09:59
And you can see how we've tried to incorporate the issues that matter to them
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你可以了解我们如何将他们关注的融入到
10:04
in the game that we've created.
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我们创造的游戏。
10:09
Miko: Hey Rockett! C'mere!
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录像:麦可:嗨,罗基特!来这儿!
10:11
Rockett: Hi Miko! What's going on?
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罗基特:嗨 麦可!什么事?
10:13
Miko: Did you hear about Nakilia's big Halloween party this weekend?
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麦可:你听说娜克利这个周末的大型万圣节晚会了么?
10:16
She asked me to make sure you knew about it.
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她让我务必通知你。
10:18
Nakilia invited Reuben too, but --
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娜克利也邀请了鲁本,但是
10:21
Rockett: But what? Isn't he coming?
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罗基特:但是什么?他不来了么?
10:23
Miko: I don't think so.
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麦可:我想不是这样。
10:25
I mean, I heard his band is playing at another party the same night.
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我的意思是,我听说他的乐队同一天晚上在另外一个聚会表演。
10:28
Rockett: Really? What other party?
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罗基特:真的么?在哪个聚会?
10:32
Girl: Max's party is going to be so cool, Whitney.
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女孩:马克思的聚会一定会很酷,惠特尼。
10:36
He's invited all the best people.
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他邀请了所有最棒的人。
10:38
BL: I'm going to fast-forward to the decision point
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BL:我要快进到决定时刻,
10:41
because I know I don't have a lot of time.
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因为我知道我没有太多时间。
10:43
After this awful event occurs, Rocket gets to decide how she feels about it.
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这件糟糕的事情发生之后,罗基特需要决定她想要什么。
10:47
Rockett: Who'd want to show up at that party anyway?
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录像:罗基特:到底是谁想出现在那个聚会上?
10:50
I could get invited to that party any day if I wanted to.
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如果我想的话,我哪天都会受到邀请。
10:54
Gee, I doubt I'll make Max's best people list.
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基,我怀疑我是否要为马克斯制作最棒人员名单。
10:58
BL: OK, so we're going to emotionally navigate.
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BL:好,我们现在来从情绪上体验,
11:00
If we were playing the game, that's what we'd do.
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就像是我们正在玩这个游戏。
11:02
If at any time during the game we want to learn more about the characters,
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如果,任何时候,我们在游戏中想要了解更多主角,
11:05
we can go into this hidden hallway,
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我们可以进入这个隐藏的走廊,
11:07
and I'll quickly just show you the interface.
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我将快速给你们看一下界面。
11:10
We can, for example, go find Miko's locker
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我们可以,举个例子,去寻找麦可的储物柜
11:15
and get some more information about her.
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然后找到关于她的更多的信息。
11:18
Oops, I turned the wrong way.
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噢,我的方向错了。
11:20
But you get the general idea of the product.
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但你门已经对这个产品有了大致概念。
11:22
I wanted to show you the ways, innocuous as they seem,
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我想展示给你们一些途径,看起来无伤大雅,
11:25
in which we're incorporating what we've learned about girls --
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在里面我们融入了我们对女孩子的了解——
11:28
their desires to experience greater emotional flexibility,
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他们对经历更多情感流动的渴望,
11:32
and to play around with the social complexity of their lives.
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和他们对体现社交生活复杂性的游戏的渴望。
11:38
I want to make the point that what we're giving girls, I think, through this effort,
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我想指出,通过这些努力,我认为,我们要给予女孩子的,
11:44
is a kind of validation,
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是一种确认,
11:47
a sense of being seen.
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一种被关注的感觉。
11:49
And a sense of the choices that are available in their lives.
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也是一种对生活中存在选择的感觉。
11:52
We love them.
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我们爱他们。
11:54
We see them.
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我们关注他们。
11:56
We're not trying to tell them who they ought to be.
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我们并不是在尝试告诉他们应该如何如何。
11:58
But we're really, really happy about who they are.
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但是,我们真的非常高兴认识他们。
12:01
It turns out they're really great.
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而且他们确实是非常棒的。
12:03
I want to close by showing you a videotape
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我想以一段录像来收尾,
12:07
that's a version of a future game in the Rockett series
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这是未来罗基特系列游戏的一个版本,
12:11
that our graphic artists and design people put together,
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我们的游戏设计师和美术设计师合力打造的,
12:15
that we feel would please that four percent of reviewers.
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我们觉得可以让的那4%的批评者满意的。
12:50
"Rockett 28!"
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“罗基特 二十八”
12:57
Rockett: It's like I'm just waking up, you know?
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罗基特:我像是刚刚醒来,你知道
13:01
BL: Thanks.
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谢谢。
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