Maria Bezaitis: The surprising need for strangeness

125,533 views ・ 2013-05-14

TED


Please double-click on the English subtitles below to play the video.

00:00
Translator: Joseph Geni Reviewer: Morton Bast
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Prevodilac: Miloš Milosavljević Lektor: Tatjana Jevdjic
00:12
"Don't talk to strangers."
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"Ne razgovaraj sa nepoznatima."
00:16
You have heard that phrase uttered
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Slušali ste ovu frazu
00:18
by your friends, family, schools and the media for decades.
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od vaših prijatelja, porodice, škole, medija, decenijama
00:22
It's a norm. It's a social norm.
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To je norma. Društvena norma.
00:25
But it's a special kind of social norm,
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Ali posebna vrsta društvene norme,
00:27
because it's a social norm that wants to tell us
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zato što je to društvena norma koja hoće da nam kaže
00:30
who we can relate to and who we shouldn't relate to.
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s kim možemo da stupamo u kontakt, a s kim ne bi trebalo.
00:34
"Don't talk to strangers" says,
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"Ne razgovaraj sa nepoznatima", kaže,
00:37
"Stay from anyone who's not familiar to you.
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"Kloni se svakoga ko ti nije poznat.
00:41
Stick with the people you know.
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Drži se ljudi koje poznaješ.
00:43
Stick with people like you."
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Drži se ljudi koji su kao ti."
00:46
How appealing is that?
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Koliko je to primamljivo?
00:49
It's not really what we do, is it, when we're at our best?
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To nije baš ono što radimo kad smo u elementu, zar ne?
00:52
When we're at our best, we reach out to people
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Kad smo u elementu, idemo u susret ljudima
00:55
who are not like us,
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koji nisu kao mi,
00:56
because when we do that, we learn from people
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jer kad to radimo, učimo od ljudi
00:59
who are not like us.
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koji nisu kao mi.
01:01
My phrase for this value of being with "not like us"
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Moj izraz za "biti s nekim ko nije kao mi"
01:06
is "strangeness,"
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je "nepoznatost"
01:07
and my point is that in today's digitally intensive world,
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i moja poenta je da u današnjem digitalnom svetu
01:11
strangers are quite frankly not the point.
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nepoznati, iskreno, nisu poenta.
01:15
The point that we should be worried about is,
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Poenta je da bi trebalo da se brinemo za to
01:17
how much strangeness are we getting?
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koliko "nepoznatosti" dobijamo?
01:20
Why strangeness? Because our social relations
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Zašto "nepoznatost"? Zato što u našim društvenim odnosima,
01:23
are increasingly mediated by data,
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u sve većoj meri posreduju podaci
01:26
and data turns our social relations into digital relations,
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i podaci menjaju naše društvene odnose u digitalne odnose
01:30
and that means that our digital relations
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i to znači da naši digitalni odnosi
01:32
now depend extraordinarily on technology
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sada izuzetno mnogo zavise od tehnologije
01:36
to bring to them a sense of robustness,
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koja im donosi osećaj robusnosti,
01:39
a sense of discovery,
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osećaj otkrića,
01:41
a sense of surprise and unpredictability.
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osećaj iznenađenja i nepredvidivosti.
01:44
Why not strangers?
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Zašto ne nepoznati?
01:46
Because strangers are part of a world
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Zato što su nepoznati deo sveta
01:48
of really rigid boundaries.
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vrlo krutih granica.
01:50
They belong to a world of people I know
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Oni pripadaju svetu ljudi koje poznajem
01:53
versus people I don't know,
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naspram ljudi koje ne poznajem
01:56
and in the context of my digital relations,
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i u kontekstu mojih digitalnih odnosa,
01:58
I'm already doing things with people I don't know.
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ja već radim stvari sa ljudima koje ne poznajem.
02:02
The question isn't whether or not I know you.
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Pitanje nije, da li vas poznajem ili ne.
02:06
The question is, what can I do with you?
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Pitanje je, šta mogu da uradim sa vama?
02:08
What can I learn with you?
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Šta mogu da naučim sa vama?
02:11
What can we do together that benefits us both?
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Šta možemo oboje da uradimo što bi nam oboma koristilo?
02:15
I spend a lot of time thinking about
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Provodim dosta vremena razmišljajući o tome
02:17
how the social landscape is changing,
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kako se društveni pejzaž menja,
02:20
how new technologies create new constraints
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kako nove tehnologije stvaraju nova ograničenja
02:23
and new opportunities for people.
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i nove mogućnosti za ljude.
02:25
The most important changes facing us today
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Najvažnije promene sa kojima se danas suočavamo
02:28
have to do with data and what data is doing
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imaju veze sa podacima i s onim što podaci rade
02:31
to shape the kinds of digital relations
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da oblikuju vrste digitalnih odnosa
02:33
that will be possible for us in the future.
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koji će biti mogući za nas u budućnosti.
02:35
The economies of the future depend on that.
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Ekonomije budućnosti zavise od toga.
02:38
Our social lives in the future depend on that.
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Naši društveni životi u budućnosti zavise od toga.
02:41
The threat to worry about isn't strangers.
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Ono što bi trebalo da nas brine, nisu nepoznati.
02:44
The threat to worry about is whether or not
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Ono što bi trebalo da nas brine je,
02:46
we're getting our fair share of strangeness.
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da li dobijamo ili ne, svoj deo "nepoznatosti".
02:49
Now, 20th-century psychologists and sociologists
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Psiholozi i sociolozi dvadesetog veka
02:51
were thinking about strangers,
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su razmišljali o nepoznatima,
02:53
but they weren't thinking so dynamically about human relations,
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ali nisu razmišljali tako dinamično o ljudskim odnosima
02:56
and they were thinking about strangers
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i mislili su o nepoznatima
02:58
in the context of influencing practices.
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u kontekstu uticajnih praksi.
03:00
Stanley Milgram from the '60s and '70s,
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Stenli Milgram iz '60-ih i '70-ih,
03:03
the creator of the small-world experiments,
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tvorac eksperimenata malog sveta,
03:05
which became later popularized as six degrees of separation,
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koji su kasnije postali poznati kao šest nivoa razdvojenosti,
03:08
made the point that any two arbitrarily selected people
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zaključio je da su bilo koja dva slučajno izabrana čoveka
03:12
were likely connected from between five to seven intermediary steps.
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najverovatnije povezani preko 5 do 7 posrednih koraka.
03:15
His point was that strangers are out there.
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Njegova poenta je bila da su nepoznati dostupni.
03:18
We can reach them. There are paths
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Možemo da dođemo do njih. Postoje putevi
03:20
that enable us to reach them.
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koji nam omogućavaju da dođemo do njih.
03:23
Mark Granovetter, Stanford sociologist, in 1973
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Mark Granoveter, sociolog sa Stenforda, 1973.
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in his seminal essay "The Strength of Weak Ties,"
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u svom originalnom eseju "Jačina slabih veza"
03:29
made the point that these weak ties
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zaključio je da su ove slabe veze
03:32
that are a part of our networks, these strangers,
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koje su deo naših mreža, oni nepoznati,
03:35
are actually more effective at diffusing information to us
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u stvari mnogo efikasniji u širenju informacija ka nama
03:38
than are our strong ties, the people closest to us.
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nego naše jake veze, nama najbliži ljudi.
03:42
He makes an additional indictment of our strong ties
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On dodatno optužuje naše jake veze
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when he says that these people who are so close to us,
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kada kaže da oni ljudi koji su nam najbliži,
03:48
these strong ties in our lives,
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one jake veze u našim životima,
03:50
actually have a homogenizing effect on us.
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u stvari imaju homogenizujući efekat na nas.
03:54
They produce sameness.
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Proizvode jednakost.
03:56
My colleagues and I at Intel have spent the last few years
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Moje kolege i ja u Intelu smo proveli poslednjih nekoliko godina
03:59
looking at the ways in which digital platforms
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posmatrajuću načine na koje digitalne platforme
04:02
are reshaping our everyday lives,
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preoblikuju naše živote,
04:04
what kinds of new routines are possible.
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koje su vrste novih šablona moguće.
04:06
We've been looking specifically at the kinds
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Posmatrali smo posebno vrste
04:08
of digital platforms that have enabled us
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digitalnih platformi koje su nam omogućile
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to take our possessions, those things that used to be
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da uzmemo ono što nam pripada, one stvari koje su bile
04:14
very restricted to us and to our friends in our houses,
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vrlo ograničene nama i našim prijateljima u našim kućama
04:17
and to make them available to people we don't know.
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i učinile ih dostupnim ljudima koje ne poznajemo.
04:20
Whether it's our clothes, whether it's our cars,
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Bilo da je to naša odeća ili naši automobili,
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whether it's our bikes, whether it's our books or music,
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naši bicikli, naše knjige ili muzika,
04:26
we are able to take our possessions now
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sad možemo da uzmemo ono što je naše
04:29
and make them available to people we've never met.
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i učinimo dostupnim ljudima koje nikad nismo sreli.
04:32
And we concluded a very important insight,
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Zaključili smo nešto vrlo važno,
04:35
which was that as people's relationships
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a to je da: kako se odnosi ljudi
04:37
to the things in their lives change,
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sa stvarima u njihovom životu menjaju,
04:39
so do their relations with other people.
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tako se menjaju i njihovi odnosi sa drugim ljudima.
04:43
And yet recommendation system
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A sistemi preporuke
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after recommendation system continues to miss the boat.
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jedan za drugim nastavljaju da greše.
04:49
It continues to try to predict what I need
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Oni nastavljaju da predviđaju šta mi je potrebno,
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based on some past characterization of who I am,
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zasnovano na prethodnom opisu onoga šta predstavljam,
04:54
of what I've already done.
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onoga što sam već uradila.
04:57
Security technology after security technology
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Tehnologije obezbeđenja jedna za drugom
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continues to design data protection
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nastavljaju da projektuju zaštitu podataka
05:01
in terms of threats and attacks,
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od pretnji i napada,
05:04
keeping me locked into really rigid kinds of relations.
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čuvajući me zaključanu u vrlo krutim vrstama odnosa.
05:07
Categories like "friends" and "family"
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Kategorije kao "prijatelji" i "porodica"
05:10
and "contacts" and "colleagues"
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i "kontakti" i "kolege",
05:12
don't tell me anything about my actual relations.
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ne govore mi ništa o mojim stvarnim odnosima.
05:16
A more effective way to think about my relations
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Efikasniji način za razmišljanje o mojim odnosima
05:18
might be in terms of closeness and distance,
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možda bi bio u vezi bliskosti i udaljenosti,
05:21
where at any given point in time, with any single person,
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gde sam u svakom trenutku sa svakom osobom,
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I am both close and distant from that individual,
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podjednako blizu i daleko od te osobe,
05:28
all as a function of what I need to do right now.
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a sve u funkciji toga šta treba da uradim sada.
05:33
People aren't close or distant.
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Ljudi nisu blizu ili udaljeni.
05:35
People are always a combination of the two,
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Ljudi su uvek kombinacija ova dva
05:38
and that combination is constantly changing.
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i ta kombinacija se stalno menja.
05:42
What if technologies could intervene
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Šta ako bi tehnologije mogle da se umešaju
05:45
to disrupt the balance of certain kinds of relationships?
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da poremete ravnotežu određenih vrsta odnosa?
05:49
What if technologies could intervene
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Šta ako bi tehnologije mogle da se umešaju
05:51
to help me find the person that I need right now?
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da mi pomognu da nađem osobu koja mi je potrebna sada?
05:55
Strangeness is that calibration
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Nepoznatost je to podešavanje
05:57
of closeness and distance
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bliskosti i udaljenosti
06:00
that enables me to find the people that I need right now,
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koje mi omogućava da nađem ljude koji su mi sada potrebni,
06:04
that enables me to find the sources of intimacy,
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koje mi omogućava da nađem izvore intimnosti,
06:07
of discovery, and of inspiration that I need right now.
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otkrića i inspiracije koji su mi potrebni sada.
06:11
Strangeness is not about meeting strangers.
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"Nepoznatost" nije upoznavanje stranaca.
06:13
It simply makes the point that we need
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To je jednostavno suština onoga što nam treba
06:16
to disrupt our zones of familiarity.
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da poremetimo naše zone bliskosti.
06:19
So jogging those zones of familiarity is one way to think about strangeness,
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Drmusanje ovih zona bliskosti je jedan od načina da se misli o nepoznatosti
06:23
and it's a problem faced not just by individuals today,
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i to je problem sa kojim se danas suočavaju ne samo pojedinci
06:25
but also by organizations,
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nego takođe i organizacije,
06:28
organizations that are trying to embrace massively new opportunities.
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organizacije koje pokušavaju da prigrle nove prilike.
06:32
Whether you're a political party
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Bilo da ste politička partija
06:34
insisting to your detriment on a very rigid notion
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koja insistira, na vašu štetu, na vrlo krutom pogledu na to
06:37
of who belongs and who does not,
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ko pripada, a ko ne,
06:39
whether you're the government
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bilo da ste vlada
06:41
protecting social institutions like marriage
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koja štiti društvene institucije kao što je brak
06:44
and restricting access of those institutions to the few,
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i ograničava pristup ovim institucijama na samo nekoliko,
06:48
whether you're a teenager in her bedroom
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bilo da ste tinejdžerka u svojoj sobi
06:50
who's trying to jostle her relations with her parents,
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koja pokušava da pogura svoje odnose sa roditeljima,
06:53
strangeness is a way to think about how we pave the way
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"nepoznatost" je način da mislimo kako smo olakšali razvoj
06:56
to new kinds of relations.
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novih vrsta odnosa.
06:59
We have to change the norms.
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Moramo da promenimo norme.
07:02
We have to change the norms in order to enable
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Moramo da promenimo norme da bismo omogućili
07:05
new kinds of technologies
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nove vrste tehnologija
07:07
as a basis for new kinds of businesses.
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kao osnovu za nove vrste poslova.
07:10
What interesting questions lie ahead for us
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Koja zanimljiva pitanja su pred nama
07:14
in this world of no strangers?
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u ovom svetu bez nepoznatih?
07:16
How might we think differently about our relations with people?
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Kako bismo mogli da razmišljamo drugačije o našim odnosima s ljudima?
07:20
How might we think differently about our relations
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Kako bismo mogli da razmišljamo drugačije o našim odnosima
07:23
with distributed groups of people?
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sa raširenim grupama ljudi?
07:25
How might we think differently about our relations with technologies,
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Kako bismo mogli da mislimo drugačije o našim odnosima sa tehnologijama,
07:30
things that effectively become social participants
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stvarima koje postaju učesnici u društvu
07:33
in their own right?
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svojom zaslugom?
07:35
The range of digital relations is extraordinary.
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Opseg digitalnih odnosa je neverovatan.
07:39
In the context of this broad range of digital relations,
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U kontekstu ovog širokog opsega digitalnih odnosa
07:43
safely seeking strangeness might very well be
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bezbedno traženje nepoznatosti moglo bi da bude
07:46
a new basis for that innovation.
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nova osnova za tu inovaciju.
07:48
Thank you.
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Hvala.
07:50
(Applause)
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(Aplauz)
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