Should you trust your first impression? - Peter Mende-Siedlecki
应该相信第一印象吗? - Peter Mende-Siedlecki
3,140,989 views ・ 2013-08-15
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翻译人员: Justine Bai
校对人员: Qiwen Lu
00:06
Imagine you're at a football game
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想象你在一场足球赛中,
00:08
when this obnoxious guy sits next to you.
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这个讨厌鬼坐在你的旁边。
00:11
He's loud,
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00:11
he spills his drink on you,
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他大吵大叫,
把饮料溅到你身上,
00:13
and he makes fun of your team.
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并且还嘲笑你支持的足球队。
00:14
Days later, you're walking in the park
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几天之后,当你正在公园散步,
00:17
when suddenly it starts to pour rain.
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突然下起大雨。
00:19
Who should show up at your side
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此时谁会出现在你身边
00:21
to offer you an umbrella?
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为你遮雨?
00:22
The same guy from the football game.
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恰巧就是足球赛上你旁边的那个人。
00:25
Do you change your mind about him
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此时你对他的看法会因为
00:26
based on this second encounter,
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第二次相遇而改变,
00:28
or do you go with your first impression
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还是会坚持对他的第一印象
00:29
and write him off?
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继续讨厌他?
00:31
Research in social psychology suggests
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社会心理学专家认为
00:34
that we're quick to form lasting impressions of others
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我们会基于别人的行为
00:37
based on their behaviors.
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作出永久的印象评价。
00:39
We manage to do this with little effort,
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我们为此无需付出太多努力,
00:41
inferring stable character traits
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通过单一的行为
00:43
from a single behavior,
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作出对他人稳定性格的判断。
00:44
like a harsh word
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比如一句伤人的话,
00:45
or a clumsy step.
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或者笨拙的步伐。
00:46
Using our impressions as guides,
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凭借主观印象,
00:48
we can accurately predict
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我们能准确预测
00:50
how people are going to behave in the future.
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他人将会发生的行为。
00:53
Armed with the knowledge
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由于把足球赛中
00:54
the guy from the football game
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第一次遇见的那个人
00:55
was a jerk the first time you met him,
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定义为混蛋,
00:57
you might expect more of the same down the road.
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你可能会预想他会做出更多混事。
00:59
If so, you might choose to avoid him
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如果是这样,下次遇见的时候
01:01
the next time you see him.
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你可能会选择躲着他。
01:03
That said, we can change our impressions
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基于这样的理论,通过新的信息
01:05
in light of new information.
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我们可以改变自己的刻板印象。
01:07
Behavioral researchers have identified
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行为研究者发现了
01:09
consistent patterns that seem to guide
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引导印象更新过程的
01:12
this process of impression updating.
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固定模式。
01:14
On one hand, learning very negative,
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一方面,
对一个人的负面评价所带来的影响
01:17
highly immoral information about someone
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01:19
typically has a stronger impact
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要高于
01:21
than learning very positive, highly moral information.
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对一个人的正面评价所带来的影响。
01:25
So, unfortunately for our new friend
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所以,很不幸
对在足球赛中认识的那位新朋友来说,
01:27
from the football game,
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01:28
his bad behavior at the game
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他在观众席上不道德的行为带来的影响
01:30
might outweigh his good behavior at the park.
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会大于他在公园里的友善行为。
01:33
Research suggests that this bias occurs
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研究表明,这种偏见产生的原因
01:35
because immoral behaviors are more diagnostic,
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在于负面行为更容易识别,
01:38
or revealing,
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或者说让一个人的真实性格
01:39
of a person's true character.
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更有呈现力。
01:42
Okay, so by this logic,
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根据这种思维逻辑,
01:43
bad is always stronger than good
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在涉及到信息更新时,
坏行为的影响力要大于好行为。
01:46
when it comes to updating.
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01:47
Well, not necessarily.
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这一理论不一定完全适用。
01:49
Certain types of learning don't seem to lead
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某些认知方式不会导致
01:51
to this sort of negativity bias.
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这种负面的偏见。
01:54
When learning about another person's abilities and competencies,
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当了解到某人的能力时,
01:57
for instance,
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以此为例,
01:58
this bias flips.
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这种偏见就跳开了。
01:59
It's actually the positive information
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实际上,积极信息的影响力
02:01
that gets weighted more heavily.
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变得更大了。
02:03
Let's go back to that football game.
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让我们再谈回足球赛的事。
02:05
If a player scores a goal,
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一个球员踢进球
02:06
it ultimately has a stronger impact
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在你对他技术的印象上
02:08
on your impression of their skills
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比他们丢了球
02:10
than if they miss the net.
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影响力更大。
02:11
The two sides of the updating story
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两方面的信息更新
02:13
are ultimately quite consistent.
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最终相当一致。
02:16
Overall, behaviors that are perceived
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总的来说,在人们建立或更新印象时
02:18
as being less frequent are also the ones
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越是少见的行为
02:20
that people tend to weigh more heavily
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人们越容易
02:23
when forming and updating impressions,
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看得更重,
02:25
highly immoral actions
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比如,非常不道德的行为
02:26
and highly competent actions.
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和能体现能力的行为
02:29
So, what's happening at the level of the brain
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所以,在我们刷新印象时
02:32
when we're updating our impressions?
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大脑里发生了什么呢?
02:33
Using fMRI,
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利用fMRI——
02:35
or functional Magnetic Resonance Imaging,
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功能性磁共振成像
02:37
researchers have identified
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研究者发现
02:39
an extended network of brain regions
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回应新信息的
02:41
that respond to new information
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新扩展出的脑区网络
02:43
that's inconsistent with initial impressions.
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同最初的印象并无关联
02:46
These include areas typically associated
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这些区域尤其同
02:48
with social cognition,
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社会认知、
02:49
attention,
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注意力
02:50
and cognitive control.
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以及认知控制相关。
02:52
Moreover, when updating impressions
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再者,当别人的行为
02:54
based on people's behaviors,
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刷新了印象,
02:56
activity in the ventrolateral prefrontal cortex
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腹内侧前额叶皮层的活动
02:59
and the superior temporal sulcus
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和颞上沟
03:02
correlates with perceptions
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告诉我们
03:03
of how frequently those behaviors occur in daily life.
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这些行为在日常生活中是否频繁。
03:07
In other words, the brain seems to be tracking
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换言之,大脑似乎在进行
03:10
low-level, statistical properties of behavior
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低水平的行为统计
03:13
in order to make complex decisions
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以此来做出关于别人品行如何的
03:15
regarding other people's character.
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复杂的决定。
03:17
It needs to decide
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大脑需要判断
03:18
is this person's behavior typical
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这个人的行为是十分典型
03:20
or is it out of the ordinary?
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还是与众不同?
03:22
In the situation
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在这个
03:23
with the obnoxious-football-fan-turned-good-samaritan,
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烦人的球迷变成好人的情境下,
03:26
your brain says,
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你的大脑告诉你
03:27
"Well, in my experience,
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“依据往常经验,
03:28
pretty much anyone would lend someone their umbrella,
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通常大部分人都会为别人遮雨,
03:31
but the way this guy acted at the football game,
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但这家伙在球赛时的举动
03:34
that was unusual."
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可不多见。”
03:36
And so, you decide to go with your first impression.
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所以,你决定遵从自己的第一印象。
03:39
There's a good moral in this data:
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这个信息里存在良好的道德:
03:40
your brain, and by extension you,
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你的大脑,或者说你本人
03:43
might care more about
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也许更关注
03:44
the very negative, immoral things
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别人做出的
03:46
another person has done
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负面的、不道德的事
03:47
compared to the very positive, moral things,
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而不是积极的、有道德的事,
03:50
but it's a direct result
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但这是那些罕见的坏行为
03:52
of the comparative rarity of those bad behaviors.
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带来的直接结果。
03:55
We're more used to people being basically good,
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我们习惯上认为人大体上是好的,
03:58
like taking time to help a stranger in need.
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乐于花时间帮助别人。
04:00
In this context, bad might be stronger than good,
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在这样的背景下,坏影响就远多于好的,
04:04
but only because good is more plentiful.
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但这只是因为好事更常见。
04:06
Think about the last time you judged someone
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回想一下你上次根据一个人的所作所为
04:08
based on their behavior,
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来评价一个人,
04:10
especially a time when you really feel
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尤其是在你真的想要
04:11
like you changed your mind about someone.
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改变对某人的看法时。
04:14
Was the behavior that caused you
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那个引发你
04:15
to update your impression
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改变对方印象的行为,
04:16
something you'd expect anyone to do,
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是每个人都会做的事,
04:19
or was it something totally out of the ordinary?
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还是不同寻常的事?
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