The psychology behind irrational decisions - Sara Garofalo

2,329,335 views ・ 2016-05-12

TED-Ed


请双击下面的英文字幕来播放视频。

翻译人员: xiao gu 校对人员: Vivi Dai
00:06
Let's say you're on a game show.
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假设你在玩博彩游戏
00:08
You've already earned $1000 in the first round
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第一轮,你已经赚了1000美元
00:12
when you land on the bonus space.
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当指针停留在奖励区域
00:14
Now, you have a choice.
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现在,你有个选择
00:16
You can either take a $500 bonus guaranteed
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再给你500美元奖金(1000+500=1500美元)
00:20
or you can flip a coin.
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或者再投币一次
00:22
If it's heads, you win $1000 bonus.
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如果正面,再得到1000美元奖金(1000+1000=2000美元)
00:25
If it's tails, you get no bonus at all.
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如果反面,什么也得不到(1000美元)
00:29
In the second round, you've earned $2000 when you land on the penalty space.
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第二轮游戏,你已经赚了2000美元,当指针停留在惩罚区域
00:34
Now you have another choice.
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现在你有另一个选择
00:36
You can either take a $500 loss,
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或者损失500美元(2000-500=1500美元)
00:39
or try your luck at the coin flip.
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或者再投币一次
00:42
If it's heads, you lose nothing,
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如果是正面,不亏不赚(2000美元)
00:44
but if it's tails, you lose $1000 instead.
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如果是反面,损失1000美元(2000-1000=1000美元)
00:49
If you're like most people,
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如果你和大部分人一样
00:50
you probably chose to take the guaranteed bonus in the first round
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你可能会选择第一轮再拿500美元(1500美元)
00:54
and flip the coin in the second round.
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第二轮选择投币(200050%+100050%=1500美元)
00:57
But if you think about it, this makes no sense.
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但是,仔细想想,完全没有道理
01:00
The odds and outcomes in both rounds are exactly the same.
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2次的赔率和结果是完全一样的
01:04
So why does the second round seem much scarier?
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为什么第二轮的选择让你害怕
01:08
The answer lies in a phenomenon known as loss aversion.
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答案是我们称为“损失厌恶”的现象
01:13
Under rational economic theory,
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在理性经济学理论中
01:15
our decisions should follow a simple mathematical equation
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我们用一个简单的数学等式来做决定
01:18
that weighs the level of risk against the amount at stake.
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“风险程度”除以“赌注数量”
01:23
But studies have found that for many people,
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但研究发现,绝大部分人
01:25
the negative psychological impact we feel from losing something
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害怕损失的负面心理影响
01:29
is about twice as strong as the positive impact of gaining the same thing.
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两倍于获得收益的正面心理影响
01:34
Loss aversion is one cognitive bias that arises from heuristics,
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“损失厌恶”是一种来自于大脑快速判断的认知失调
01:39
problem-solving approaches based on previous experience and intuition
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我们解决问题的方式来源于从前的经验和直觉
01:43
rather than careful analysis.
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而不是仔细的分析
01:46
And these mental shortcuts can lead to irrational decisions,
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脑力捷径(快速思维)导致不合理的决定
01:50
not like falling in love
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不同于热恋
01:51
or bungee jumping off a cliff,
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或悬崖上的蹦极
01:53
but logical fallacies that can easily be proven wrong.
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逻辑谬误很容易被证伪
01:57
Situations involving probability are notoriously bad for applying heuristics.
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当存在概率时,大脑更容易做出错误决定
02:03
For instance, say you were to roll a die with four green faces and two red faces
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比如: 投掷一个4面绿色2面红色的骰子
02:09
twenty times.
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20次
02:10
You can choose one of the following sequences of rolls,
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你可以在下面的结果中做出选择
02:13
and if it shows up, you'll win $25.
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如果正确,赢25美元
02:17
Which would you pick?
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如何选择?
02:18
In one study, 65% of the participants who were all college students
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一项研究显示65%的大学生参与者
02:23
chose sequence B
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选择B
02:26
even though A is shorter and contained within B,
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明显的A比B更短,并且包含在B中
02:29
in other words, more likely.
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就是说,A更可能
02:31
This is what's called a conjunction fallacy.
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这被称为“链接谬误”
02:35
Here, we expect to see more green rolls,
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我们期待能看见更多的绿色
02:37
so our brains can trick us into picking the less likely option.
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大脑玩弄我们,让我们选择更不可能的答案
02:41
Heuristics are also terrible at dealing with numbers in general.
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“快速思考”在处理数字时也特别糟糕
02:45
In one example, students were split into two groups.
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在一个实验中,学生被分成2组
02:49
The first group was asked whether Mahatma Gandhi died before or after age 9,
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第一组被问到:甘地死于9岁前还是后?
02:54
while the second was asked whether he died before or after age 140.
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第二组被问到:甘地死于140岁前还是后?
03:00
Both numbers were obviously way off,
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这两组问题显然都是错误的
03:02
but when the students were then asked to guess the actual age at which he died,
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当学生被要求猜测甘地什么时候去世?
03:07
the first group's answers averaged to 50
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第一组学生平均答案是:50岁
03:09
while the second group's averaged to 67.
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第二组:67岁
03:13
Even though the clearly wrong information in the initial questions
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当然最早给出的信息都是错误的
03:16
should have been irrelevant,
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应该不相关
03:18
it still affected the students' estimates.
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仍然影响学生的判断
03:21
This is an example of the anchoring effect,
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这是“锚定影响”的例子
03:24
and it's often used in marketing and negotiations
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被用于营销和谈判
03:27
to raise the prices that people are willing to pay.
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用来增加人们愿意支付的价格
03:31
So, if heuristics lead to all these wrong decisions,
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如果快速思考导致上述的错误
03:34
why do we even have them?
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为什么会这样?
03:36
Well, because they can be quite effective.
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原因是他们相当有效
03:39
For most of human history,
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大部分人类历史
03:41
survival depended on making quick decisions with limited information.
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当信息有限时,生存依赖于快速决定
03:45
When there's no time to logically analyze all the possibilities,
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当我们没有时间逻辑分析所有可能性
03:49
heuristics can sometimes save our lives.
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快速决定有时能让我们活下来
03:52
But today's environment requires far more complex decision-making,
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但今天的环境需要做出更复杂决定
03:56
and these decisions are more biased by unconscious factors than we think,
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这些决定比我们想象的还要容易存在偏见
04:01
affecting everything from health and education
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影响健康,教育
04:03
to finance and criminal justice.
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经济和司法公正的方方面面
04:06
We can't just shut off our brain's heuristics,
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我们不能关闭大脑的直觉思考
04:08
but we can learn to be aware of them.
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但是我们应该学会了解他们
04:11
When you come to a situation involving numbers,
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当处理数字问题
04:13
probability,
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概率
04:14
or multiple details,
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或者复杂决定时候
04:16
pause for a second
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等一等
04:18
and consider that the intuitive answer might not be the right one after all.
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直觉给出的答案也许根本就是错误的
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