5 ways to create stronger connections | The Way We Work, a TED series

Transcriber: TED Translators admin

Prevodilac: Ivana Korom Lektor: Ivana Krivokuća

So when was the last time that you wrote a handwritten note?

Kada ste poslednji put rukom napisali poruku?

It's probably been a while.

Verovatno davno.

[The Way We Work]

[Način na koji radimo]

Technology has changed the way we communicate.

Tehnologija je promenila način komunikacije.

We send emails, not letters,

Šaljemo mejlove umesto pisama,

text messages, not phone calls.

koristimo poruke umesto poziva.

We order delivery instead of cooking dinners in our kitchen.

Naručujemo hranu umesto da kuvamo u svojim kuhinjama.

All in the name of efficiency.

Sve u ime efikasnosti.

But here's the point.

Ali evo u čemu je stvar.

Technology has made it easier to communicate.

Tehnologija je olakšala komunikaciju.

But it hasn't made it easier to connect

Ali nije olakšala povezivanje

with other human beings.

sa drugim ljudima.

I've found that the secret to connecting

Otkrio sam da je tajna povezivanja

in the high-tech, fast-paced world that we live in,

u ovom visokotehnološkom, ubrzanom svetu u kojem živimo,

is doing a few small things the old-fashioned way.

u obavljanju malih stvari na stari način.

Write a letter.

Napišite pismo.

I've written thousands of handwritten notes.

Napisao sam na hiljade poruka rukom.

Thanking people for advice, thanking them for an interview.

Zahvalnice ljudima za savet, zahvalnice za intervju.

It just puts that extra effort to show someone that you really care

Ulažete dodatni napor da pokažete drugima da vam je stalo

and that you're willing to go above and beyond.

i da ste voljni da se potrudite.

Some advice for writing a thank-you letter is to really make it clear

Savet za pisanje zahvalnica je da osobi kojoj pišete jasno objasnite

to the person that you're writing to

uticaj koji je imala na vaš život.

the impact that they have had on your life.

Talk about something specific.

Pomenite nešto određeno.

Kao: „Hvala ti za savet.

Like "Thank you for the advice that you gave me.

It's because of the advice you gave me, that I am now doing x."

Zbog tvog saveta sada radim to i to.“

People are looking to make a difference.

Ljudi vole da imaju uticaja.

And so if you can show someone that they've really had an impact

Ako možete nekome da pokažete da su zaista imali uticaja

on the life that you're living, the life you're pursuing,

na vaš sadašnji život, život kakav želite da živite,

it could have a huge impact.

to može biti značajno.

Pick up the phone and dial.

Uzmite telefon i nazovite.

We've hired thousands of employees.

Zaposlili smo na hiljade radnika.

And I've personally called every single one of them

Lično sam zvao svakog pojedinačno

to welcome them to the Compass family.

da im poželim dobrodošlicu u porodicu Compass.

I'm able to set the tone of really what I want the company to be.

Mogu da postavim očekivanja o tome kakva želim da bude kompanija.

Where, you know, people go above and beyond

Ljudi se trude na sve načine

to make people feel welcomed and to give people a sense of belonging.

da ljudima pruže osećaj pripadnosti.

And sometimes I call people on their last day of work.

A ponekad zovem ljude i njihovog poslednjeg radnog dana.

When people leave, sometimes they're more transparent

Ponekad su ljudi otvoreniji kada odlaze

than they ever were when they were still at the company.

nego što su ikada bili dok su još radili u firmi.

And so it's a great opportunity to get feedback

To je odlična prilika da čujem mišljenje

that is very hard to get otherwise.

koje inače nije lako čuti.

Ask interesting and meaningful questions when you get outside of the office.

Kada ste van kancelarije, postavljajte zanimljiva i smislena pitanja.

When I'm traveling the country,

Kada putujem širom zemlje,

every night I'll have dinner with people in the company.

svake večeri večeram sa ljudima iz firme.

And I like to ask questions like "What's your underlying motivation?

Volim da pitam, na primer: „Šta te motiviše?

What's something that's happened this week that meant a lot to you?"

Da li se ove nedelje desilo nešto što ti je mnogo značilo?“

And when you go around the table,

Kada se svi za stolom

and people really open up and are able to engage,

zaista otvore i spremni su za razgovor,

it sets a different tone.

atmosfera postaje drugačija.

When people come back to the office,

Kada se ljudi vrate na posao,

they can see each other and they know each other in a deeper way.

vide jedni druge i poznaju se na dublji način.

Odgovarajte iskreno.

Answer questions with honesty.

You know how it feels when you go into an elevator

Znate onaj osećaj kad uđete u lift

i neko pita kakav vam je bio vikend?

and someone says, "How was your weekend?"

Mogao je biti najbolji do sada, mogli ste upoznati ljubav svog života,

It could've been the best weekend ever, you could've met the love of your life,

a vi ćete reći: „Dobar, a tvoj?“

and you would say, "Good, how was yours?"

If you want to connect with people, then you have to open up.

Ako želite da se povežete s ljudima, morate biti otvoreni.

I'm not always that good at it, and I imagine most people aren't.

Nisam uvek baš dobar u tome, pretpostavljam da većina nije.

But that's why being open stands out so much,

Ali zato se otvorenost tako ističe,

because most people aren't.

jer većina ljudi nije otvorena.

Turn the video on.

Uključite kameru.

I would always recommend a videoconference over a phone call.

Uvek bih preporučio video-poziv umesto telefonskog poziva.

Because that's when you can see the real personality come out.

Jer tada možete da vidite pravu ličnost.

When you're on video, you're forced to be present.

Kada ste pred kamerom, prisiljeni ste da budete prisutni.

It's almost a forcing mechanism to be in the moment.

Kao mehanizam prisile da budete u trenutku.

Nobody succeeds alone.

Niko ne uspeva sam.

The more you can take time

Što više vremena posvetite

to develop genuine, authentic relationships,

da razvijete iskrene, autentične odnose,

the more you're going to be able to realize your dreams.

više šanse ćete imati da ostvarite svoje snove.

You're going to be able to take big risks and know that there's a network of people

Moći ćete mnogo da rizikujete i znate da imate mrežu ljudi

to cheer you on and to support your efforts.

koji navijaju za vas i podržavaju vas.