5 ways to create stronger connections | The Way We Work, a TED series

Transcriber: TED Translators admin

Translator: Ferdyani Atikaputri Reviewer: Muhammad Fahmi Lubis

So when was the last time that you wrote a handwritten note?

Kapan terakhir kali Anda menulis sebuah catatan tangan?

It's probably been a while.

Bisa jadi sudah cukup lama.

[The Way We Work]

[Cara Kita Bekerja]

Technology has changed the way we communicate.

Teknologi mengubah cara kita berkomunikasi.

We send emails, not letters,

Berkirim surel, bukan lagi surat,

text messages, not phone calls.

SMS, bukan lagi panggilan telepon.

We order delivery instead of cooking dinners in our kitchen.

Memesan antar, bukan lagi memasak makan malam di dapur.

All in the name of efficiency.

Semua demi efisiensi.

But here's the point.

Namun, ini poinnya.

Technology has made it easier to communicate.

Teknologi telah mempermudah cara berkomunikasi,

But it hasn't made it easier to connect

tapi belum mempermudah kita untuk terhubung

with other human beings.

dengan sesama manusia.

I've found that the secret to connecting

Rahasia dalam menjalin hubungan

in the high-tech, fast-paced world that we live in,

di dunia yang berputar cepat dengan teknologi canggih,

is doing a few small things the old-fashioned way.

adalah melakukan beberapa hal sederhana dengan cara lama.

Write a letter.

Tulislah sebuah surat.

I've written thousands of handwritten notes.

Saya telah menulis ribuan surat dengan tangan.

Thanking people for advice, thanking them for an interview.

Berterima kasih atas nasihat atau atas sebuah wawancara.

It just puts that extra effort to show someone that you really care

Hanya butuh sedikit usaha ekstra untuk menunjukkan bahwa Anda peduli

and that you're willing to go above and beyond.

dan bersedia melampaui ekspektasi mereka.

Some advice for writing a thank-you letter is to really make it clear

Sedikit saran dalam menulis surat terima kasih:

Sampaikan dengan jelas pada orang yang Anda tuju

to the person that you're writing to

the impact that they have had on your life.

pengaruh mereka terhadap hidup Anda.

Talk about something specific.

Tulislah sesuatu yang spesifik.

Misalnya "Terima kasih atas saran Anda.

Like "Thank you for the advice that you gave me.

It's because of the advice you gave me, that I am now doing x."

Berkat itu, sekarang saya bisa melakukan X."

People are looking to make a difference.

Orang-orang ingin membuat perbedaan.

And so if you can show someone that they've really had an impact

Jika Anda dapat menunjukkan bahwa mereka sangat berpengaruh

on the life that you're living, the life you're pursuing,

pada kehidupan yang Anda jalani dan inginkan,

it could have a huge impact.

pengaruhnya bisa besar.

Pick up the phone and dial.

Buatlah panggilan.

We've hired thousands of employees.

Kami mempekerjakan ribuan pegawai.

And I've personally called every single one of them

Saya pribadi menelepon mereka satu per satu,

to welcome them to the Compass family.

menyambut mereka ke perusahaan Compass.

I'm able to set the tone of really what I want the company to be.

Saya mampu mengatur nuansa apa yang saya inginkan di perusahaan,

Where, you know, people go above and beyond

tempat orang-orang melampaui ekspektasi,

to make people feel welcomed and to give people a sense of belonging.

untuk membuat mereka merasa disambut

dan menumbuhkan keterikatan.

And sometimes I call people on their last day of work.

Kadang saya menelepon pada hari kerja terakhir mereka.

When people leave, sometimes they're more transparent

Ketika keluar, mereka terkadang menjadi lebih terbuka

than they ever were when they were still at the company.

daripada ketika masih menjadi bagian dari perusahaan.

And so it's a great opportunity to get feedback

Itu peluang emas mendapatkan respons

that is very hard to get otherwise.

yang sulit didapat pada kesempatan lain.

Ask interesting and meaningful questions when you get outside of the office.

Lontarkan pertanyaan menarik dan berkesan

saat berada di luar kantor.

Saat saya pergi dinas,

When I'm traveling the country,

every night I'll have dinner with people in the company.

saya selalu makan malam bersama para pegawai.

And I like to ask questions like "What's your underlying motivation?

Saya gemar bertanya seperti,

"Apa motivasi hidup Anda?

What's something that's happened this week that meant a lot to you?"

Apa hal bermakna yang terjadi pada Anda minggu ini?"

And when you go around the table,

Lalu, saat Anda berkeliling meja,

and people really open up and are able to engage,

dan ketika mereka lebih terbuka dan berpartisipasi,

it sets a different tone.

nuansa yang tercipta berbeda.

When people come back to the office,

Saat kembali ke kantor,

they can see each other and they know each other in a deeper way.

mereka dapat melihat

dan memahami satu sama lain lebih baik.

Answer questions with honesty.

Jawablah pertanyaan dengan keterbukaan.

You know how it feels when you go into an elevator

Anda tahu rasanya di dalam lift kemudian

ada yang menanyakan akhir pekan Anda.

and someone says, "How was your weekend?"

Anda bisa saja mengalami akhir pekan terbaik,

It could've been the best weekend ever, you could've met the love of your life,

ataupun menemukan cinta sejati Anda.

Namun, jawaban Anda hanya, "Baik. Bagaimana denganmu?"

and you would say, "Good, how was yours?"

If you want to connect with people, then you have to open up.

Jika Anda ingin menjalin hubungan, Anda harus terbuka.

Saya tidak selalu pandai dalam hal itu,

I'm not always that good at it, and I imagine most people aren't.

juga dengan kebanyakan orang.

But that's why being open stands out so much,

Namun, itulah alasan menjadi terbuka begitu menonjol

because most people aren't.

karena kebanyakan orang tidak.

Turn the video on.

Nyalakan opsi video.

I would always recommend a videoconference over a phone call.

Saya selalu menyarankan konferensi video dibandingkan telepon

Because that's when you can see the real personality come out.

karena saat itulah karakter asli seseorang terlihat.

When you're on video, you're forced to be present.

Saat Anda berada dalam video, Anda dipaksa selalu hadir.

It's almost a forcing mechanism to be in the moment.

Itu seperti mekanisme paksa untuk tetap di momen itu.

Nobody succeeds alone.

Tidak ada yang sukses sendiri.

The more you can take time

Semakin lama Anda berusaha

to develop genuine, authentic relationships,

membangun hubungan yang tulus dan autentik,

the more you're going to be able to realize your dreams.

semakin dekat pula terwujudnya mimpi-mimpi Anda.

You're going to be able to take big risks and know that there's a network of people

Anda akan mampu mengambil risiko besar

dan menyadari ada orang di luar sana

to cheer you on and to support your efforts.

yang menyemangati dan mendukung usaha Anda.