Linda Cliatt-Wayman: How to fix a broken school? Lead fearlessly, love hard

462,351 views

2015-06-05 ・ TED


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Linda Cliatt-Wayman: How to fix a broken school? Lead fearlessly, love hard

462,351 views ・ 2015-06-05

TED


Dvaput kliknite na engleske titlove ispod za reprodukciju videozapisa.

Prevoditelj: Vanja Kovac Recezent: Ivan Stamenković
00:12
It was November 1, 2002,
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Bilo je to 1. studenoga 2002.
00:18
my first day as a principal,
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moj prvi dan na mjestu ravnateljice,
00:21
but hardly my first day in the school district of Philadelphia.
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ali ne i prvi dan u philadelphijskom školskom okrugu.
00:27
I graduated from Philadelphia public schools,
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Maturirala sam u jednoj od državnih škola u Philadelphiji,
00:30
and I went on to teach special education for 20 years
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a predavala učenicima s posebnim potrebama idućih dvadeset godina
00:34
in a low-income, low-performing school
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u školama niskih budžeta i slabih rezultata
00:38
in North Philadelphia,
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u Sjevernoj Philadelphiji,
00:40
where crime is rampant
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gdje je stopa kriminala strašno visoka
00:42
and deep poverty is among the highest in the nation.
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a siromaštvo jedno od najtežih u državi.
00:46
Shortly after I walked into my new school,
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Ubrzo nakon što sam ušetala u svoju novu školu,
00:50
a huge fight broke out among the girls.
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izbila je tuča među djevojčicama.
00:56
After things were quickly under control,
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Nakon što smo smirili situaciju,
00:59
I immediately called a meeting
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odmah sam sazvala sastanak
01:02
in the school's auditorium
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u školskoj dvorani
01:04
to introduce myself as the school's new principal.
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kako bih se predstavila kao nova ravnateljica škole.
01:08
(Applause)
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(Pljesak)
01:12
I walked in angry,
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Ušetala sam ljuta,
01:15
a little nervous --
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pomalo nervozna --
01:16
(Laughter) --
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(Smijeh) --
01:17
but I was determined
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ali bila sam odlučna
01:19
to set the tone for my new students.
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postaviti standarde za svoje nove učenike.
01:23
I started listing as forcefully as I could
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Počela sam što sam snažnije mogla nabrajati
01:26
my expectations for their behavior
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svoja očekivanja u vezi njihova ponašanja
01:30
and my expectations for what they would learn in school.
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i svoja očekivanja u vezi onoga što će naučiti u školi.
01:34
When, all of a sudden,
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Iznenada,
01:37
a girl way in the back of the auditorium,
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djevojčica u stražnjem dijelu dvorane,
01:40
she stood up
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ustala je
01:42
and she said, "Miss!
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i viknula, "Gospođo!
01:45
Miss!"
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Gospođo!"
01:47
When our eyes locked, she said,
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Kad su nam se susreli pogledi, rekla je,
01:52
"Why do you keep calling this a school?
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"Zašto stalno nazivate ovo školom?
01:56
This is not a school."
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Ovo nije škola."
02:00
In one outburst,
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U jednoj rečenici,
02:03
Ashley had expressed what I felt
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Ashley je izrekla ono što sam osjećala
02:07
and never quite was able to articulate
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a nikad nisam mogla staviti u riječi
02:10
about my own experience when I attended a low-performing school
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o svom iskustvu kad sam išla u slabiju školu
02:14
in the same neighborhood, many, many, many years earlier.
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u istom susjedstvu, puno, puno, puno godina ranije.
02:19
That school was definitely not a school.
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Ta škola definitivno nije bila škola.
02:25
Fast forwarding a decade later to 2012,
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Prebacujem se desetljeće kasnije, u 2012.
02:31
I was entering my third low-performing school as principal.
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bila sam ravnateljica u svojoj sad već trećoj slabijoj školi.
02:36
I was to be Strawberry Mansion's fourth principal in four years.
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Trebala sam biti četvrta ravnateljica škole Strawberry Mansion u četiri godine.
02:42
It was labeled "low-performing and persistently dangerous"
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Bila je označena kao "škola slabih rezultata i dugotrajno opasna"
02:47
due to its low test scores
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zbog loših rezultata na ispitima
02:50
and high number of weapons,
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i velikoj količini oružja,
02:53
drugs, assaults and arrests.
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droge, napada i uhićenja.
02:57
Shortly as I approached the door of my new school
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Ubrzo nakon što sam se približila vratima svoje nove škole
03:01
and attempted to enter,
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i pokušala ući,
03:03
and found the door locked with chains,
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i vidjela da su vrata zaključana lancima,
03:07
I could hear Ashley's voice in my ears
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čula sam Ashleyjin glas u sebi
03:10
going, "Miss! Miss!
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"Gospođo! Gospođo!
03:14
This is not a school."
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Ovo nije škola."
03:17
The halls were dim and dark from poor lighting.
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Hodnici su bili mračni i tamni zbog slabog osvjetljenja.
03:21
There were tons of piles of broken old furniture
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Uokolo su bile hrpe starog, neupotrebljivog namještaja
03:25
and desks in the classrooms,
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i stolova u učionicama,
03:27
and there were thousands of unused materials and resources.
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i bilo je puno neiskorištenih materijala i sredstava.
03:32
This was not a school.
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To nije bila škola.
03:36
As the year progressed,
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Kako je godina odmicala,
03:38
I noticed that the classrooms were nearly empty.
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primijetila sam da su učionice gotovo prazne.
03:43
The students were just scared:
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Učenici su bili uplašeni,
03:46
scared to sit in rows in fear that something would happen;
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bojali su se sjediti u redovima da se nešto ne bi dogodilo,
03:51
scared because they were often teased in the cafeteria for eating free food.
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bojali su se jer su često bili ismijavani u kantini jer jedu besplatnu hranu.
03:56
They were scared from all the fighting and all the bullying.
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Bojali su se zbog tučnjava i zlostavljanja.
04:01
This was not a school.
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To nije bila škola.
04:07
And then, there were the teachers,
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S druge strane, učitelji
04:10
who were incredibly afraid for their own safety,
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koji su bili zabrinuti za svoju sigurnost,
04:14
so they had low expectations for the students and themselves,
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pa su imali niska očekivanja i od učenika i od sebe samih,
04:20
and they were totally unaware of their role
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i bili su potpuno nesvjesni svoje uloge
04:23
in the destruction of the school's culture.
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u uništenju školske kulture.
04:26
This was the most troubling of all.
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To je bilo ono najgore.
04:30
You see, Ashley was right,
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Vidite, Ashley je bila u pravu,
04:34
and not just about her school.
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i to ne samo u vezi svoje škole.
04:37
For far too many schools,
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Za previše škola,
04:39
for kids who live in poverty,
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za djecu koja žive u oskudici,
04:41
their schools are really not schools at all.
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škole uopće nisu škole.
04:45
But this can change.
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No to se može promijeniti.
04:47
Let me tell you how it's being done at Strawberry Mansion High School.
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Ispričat ću vam kako se to radi u srednjoj školi Strawberry Mansion.
04:54
Anybody who's ever worked with me will tell you
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Svi koji su ikada radili samnom reći će vam
04:57
I am known for my slogans.
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da sam poznata po svojim sloganima
05:00
(Laughter)
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(Smijeh)
05:02
So today, I am going to use three
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Danas ću koristiti tri
05:05
that have been paramount in our quest for change.
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koje su bile vrhovne u našem traganju za promjenom.
05:09
My first slogan is:
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Prvi slogan je:
05:12
if you're going to lead, lead.
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ako ćeš voditi, vodi.
05:15
I always believed
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Uvijek sam vjerovala
05:17
that what happens in a school and what does not happen in a school
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da sve što se dogodi ili ne dogodi u školi
05:21
is up to the principal.
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ovisi o ravnatelju.
05:23
I am the principal,
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Ja sam ravnateljica,
05:25
and having that title required me to lead.
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i zbog toga se od mene očekuje da vodim.
05:30
I was not going to stay in my office,
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Nisam planirala ostati u uredu,
05:32
I was not going to delegate my work,
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Nije mi palo na pamet proslijediti moj posao,
05:35
and I was not going to be afraid to address anything
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I nisam se plašila baviti stvarima
05:39
that was not good for children,
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koje nisu bile dobre za djecu,
05:41
whether that made me liked or not.
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voljeli me zbog toga ili ne.
05:45
I am a leader,
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Ja sam vođa,
05:46
so I know I cannot do anything alone.
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i znam da ne mogu napraviti puno sama.
05:50
So, I assembled a top-notch leadership team
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Zbog toga sam sastavila vrhunski tim voditelja
05:53
who believed in the possibility of all the children,
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koji je vjerovao u mogućnosti sve djece,
05:56
and together, we tackled the small things,
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zajedno smo se bavili malim stvarima,
06:00
like resetting every single locker combination by hand
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kao što je ponovno, ručno postavljanje svih kombinacija za ormariće
06:05
so that every student could have a secure locker.
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kako bi svaki učenik imao siguran ormarić.
06:08
We decorated every bulletin board in that building
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Ukrasili smo svaki pano u zgradi
06:12
with bright, colorful, and positive messages.
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sa svijetlim, šarenim i pozitivnim porukama.
06:15
We took the chains off the front doors of the school.
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Skinuli smo lance sa ulaza škole.
06:18
We got the lightbulbs replaced,
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Zamjenili smo žarulje,
06:20
and we cleaned every classroom to its core,
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i očistili smo sve učionice od stropa do poda,
06:23
recycling every, every textbook that was not needed,
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reciklirali svaki, ali baš svaki udžbenik koji nam nije trebao,
06:28
and discarded thousands of old materials and furniture.
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i bacili na tisuće starog materijala i namještaja.
06:32
We used two dumpsters per day.
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Trebalo nam je dva kontejnera dnevno.
06:36
And, of course, of course,
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I, naravno, naravno,
06:39
we tackled the big stuff,
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bavili smo se i velikim stvarima,
06:41
like rehauling the entire school budget
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kao što je ponovno pisanje cijelog školskog proračuna
06:45
so that we can reallocate funds to have more teachers and support staff.
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kako bismo mogli preusmjeriti sredstva za zapošljavanje učitelja i pomoćnog osoblja.
06:51
We rebuilt the entire school day schedule from scratch
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Napravili smo potpuno novi raspored nastave
06:57
to add a variety of start and end times,
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ubacili različite termine početka i kraja,
07:01
remediation, honors courses,
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dopunske, dodatne sate
07:04
extracurricular activities, and counseling,
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izvannastavne aktvnosti i savjetovanja,
07:08
all during the school day.
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sve za vrijeme nastave.
07:11
All during the school day.
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Sve za vrijeme nastave.
07:16
We created a deployment plan
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Kreirali smo razvojni plan
07:20
that specified where every single support person and police officer would be
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koji je specificirao gdje ce biti svaka pomocna osoba ili policajac
07:26
every minute of the day,
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svaku minutu u danu,
07:27
and we monitored at every second of the day,
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i pratili smo svaku sekundu dana,
07:31
and, our best invention ever,
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a naš najbolji izum ikada,
07:34
we devised a schoolwide discipline program
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kreirali smo školski disciplinski program
07:37
titled "Non-negotiables."
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i nazvali ga "Bez pregovaranja".
07:40
It was a behavior system --
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To je sustav temeljen na ponašanju
07:44
designed to promote positive behavior at all times.
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kreiran kako bi promicao pozitivno ponašnje u svim situacijama.
07:49
The results?
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Rezultati?
07:51
Strawberry Mansion was removed from the Persistently Dangerous List
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Strawberry Mansion ukonjena je sa popisa opasnih škola
07:55
our first year after being --
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prvu godinu nakon --
07:57
(Applause) --
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(Pljesak) --
08:03
after being on the Persistently Dangerous List for five consecutive years.
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nakon što smo pet za redom bili na popisu.
08:08
Leaders make the impossible possible.
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Vođe ono što je nemoguće čine mogućim.
08:13
That brings me to my second slogan:
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To me dovodi do mog drugog slogana:
08:16
So what? Now what?
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Pa što? Što sada?
08:19
(Laughter)
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(Smijeh)
08:20
(Applause)
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(Pljesak)
08:25
When we looked at the data,
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Kada smo pogledali podatke,
08:27
and we met with the staff,
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i susreli se sa osobljem,
08:29
there were many excuses
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bilo je puno isprika
08:31
for why Strawberry Mansion was low-performing and persistently dangerous.
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za to što škola ima loše rezultate i za to što je opasna.
08:36
They said that only 68 percent of the kids come to school on a regular basis,
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Rekli su da samo 68% djece redovito dolazi u školu,
08:41
100 percent of them live in poverty,
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100% njih živi u siromaštvu,
08:44
only one percent of the parents participate,
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samo 1% roditelja sudjeluje,
08:48
many of the children
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puno djece
08:49
come from incarceration and single-parent homes,
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dolazi iz zatvora i iz domova s jednim roditeljom,
08:53
39 percent of the students have special needs,
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39% učenika je s posebnim potrebama,
08:57
and the state data revealed
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i državni podatci otkrili su
09:00
that six percent of the students were proficient in algebra,
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da je 6% učenika vješto u matematici,
09:05
and 10 were proficient in literature.
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a 10% u književnosti.
09:10
After they got through telling us all the stories
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Kada su nam ispričali sve priče
09:14
of how awful the conditions and the children were,
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o tome kako su uvijeti i djeca grozni,
09:18
I looked at them,
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pogledala sam ih,
09:21
and I said, "So what. Now what?
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i rekla "Pa što? Što sada?"
09:25
What are we gonna do about it?"
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Što ćemo učiniti po tom pitanju?
09:26
(Applause)
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(Pljesak)
09:32
Eliminating excuses at every turn became my primary responsibility.
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Uklanjanje isprika na svakom koraku postalo je moja prva zadaća.
09:38
We addressed every one of those excuses
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Odgovorili smo na svaku od tih isprika
09:41
through a mandatory professional development,
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kroz obvezno profesionalno usavršavanje,
09:44
paving the way for intense focus on teaching and learning.
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praveći put za fokus na poučavanje i učenje.
09:50
After many observations,
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Nakon puno promatranja,
09:52
what we determined was that teachers knew what to teach
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utvrdili smo da učitelji znaju što poučavati
09:57
but they did not know how to teach
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ali ne i kako to poučavati
10:00
so many children with so many vast abilities.
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toliko puno djece sa puno mogućnosti.
10:03
So, we developed a lesson delivery model for instruction
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Zbog toga smo razvili model poučavanja
10:08
that focused on small group instruction,
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koji se fokusirao na poučavanje manjih grupa,
10:12
making it possible for all the students to get their individual needs met
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i omogućio da se individualno pobrinemo za potrebe svih učenika
10:17
in the classroom.
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u učionici.
10:19
The results?
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Rezultati?
10:21
After one year, state data revealed
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Nakon godine, državni podatci otkrili su
10:25
that our scores have grown by 171 percent in Algebra
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da su nam rezultati iz matematike bolji za 171%,
10:30
and 107 percent in literature.
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a iz književnosti za 107%.
10:32
(Applause)
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(Pljesak)
10:37
We have a very long way to go,
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Imamo još puno za raditi,
10:40
a very long way to go,
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jako puno za raditi,
10:42
but we now approach every obstacle with a "So What. Now What?" attitude.
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ali sada svakoji prepreci prilazimo sa "Pa što? Što sad?" stavom.
10:50
And that brings me to my third and final slogan.
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To me dovodi do trećeg i zadnjeg slogana.
10:54
(Laughter)
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(Smijeh)
10:56
If nobody told you they loved you today,
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Ako ti danas nitko nije rekao volim te,
11:00
you remember I do, and I always will.
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sjeti se da te ja volim, i voljet ću te uvijek.
11:05
My students have problems:
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Moji učenici imaju probleme:
11:07
social, emotional and economic problems
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socijalne, emocionalne i ekonomske probleme
11:12
you could never imagine.
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kakve ne možete zamisliti.
11:15
Some of them are parents themselves,
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Neki od njih sami su sebi roditelji,
11:17
and some are completely alone.
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neki su potpuno sami.
11:21
If someone asked me my real secret
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Kad bi me netko pitao moju tajnu
11:24
for how I truly keep Strawberry Mansion moving forward,
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kako Strawberry Mansion guram naprijed,
11:29
I would have to say that I love my students
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morala bih reći da volim svoje učenike
11:32
and I believe in their possibilities
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i vjerujem u njihove mogućnosti
11:35
unconditionally.
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bezuvijetno.
11:38
When I look at them,
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Kada ih pogledam
11:40
I can only see what they can become,
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vidim samo ono što mogu postati,
11:43
and that is because I am one of them.
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a to je zbog toga što sam jedna od njih.
11:48
I grew up poor in North Philadelphia too.
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I ja sam odrasla u siromaštvu u Sjevernoj Philadelphiji.
11:52
I know what it feels like to go to a school that's not a school.
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I ja znam kako je ići u školu koja nije škola.
11:58
I know what it feels like to wonder
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I ja znam kako je pitati se
12:01
if there's ever going to be any way out of poverty.
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postoji li put iz siromaštva.
12:06
But because of my amazing mother,
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Ali zbog moje nevjerojatne majke,
12:10
I got the ability to dream
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ja sam imala mogućnost sanjati
12:13
despite the poverty that surrounded me.
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bez obzira na siromaštvo koje me okruživalo.
12:17
So --
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Zbog toga --
12:18
(Applause) --
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(Pljesak) --
12:20
if I'm going to push my students
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ako ću gurati učenike
12:25
toward their dream and their purpose in life,
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prema njihovom snu i njihovoj svrsi u životu,
12:28
I've got to get to know who they are.
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moram znati tko su oni.
12:32
So I have to spend time with them,
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Moram provoditi vrijeme s njima,
12:34
so I manage the lunchroom every day.
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zbog toga vodim ručak svaki dan.
12:37
(Laughter)
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(Smijeh)
12:38
And while I'm there,
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I dok sam tamo,
12:40
I talk to them about deeply personal things,
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razgovaram s njima o osobnim stvarima,
12:45
and when it's their birthday,
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a kada im je rođendan,
12:47
I sing "Happy Birthday"
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pjevam "Sretan rođendan"
12:49
even though I cannot sing at all.
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iako uopće ne znam pjevati.
12:52
(Laughter)
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(Smijeh)
12:54
I often ask them,
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Često ih pitam,
12:55
"Why do you want me to sing when I cannot sing at all?"
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"Zašto želite da pjevam, kad ne znam pjevati? "
12:59
(Laughter)
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(Smijeh)
13:01
And they respond by saying,
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A oni odgovaraju,
13:04
"Because we like feeling special."
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"Zato što se volimo osjećati posebno."
13:08
We hold monthly town hall meetings
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Održavamo mjesečne sastanke
13:11
to listen to their concerns,
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kako bi saslušali njihove brige,
13:14
to find out what is on their minds.
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i saznali što im je na umu.
13:18
They ask us questions like, "Why do we have to follow rules?"
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Postavljaju pitanja kao: "Zašto moramo slijediti pravila?"
13:24
"Why are there so many consequences?"
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"Zašto je toliko puno poslijedica?"
13:27
"Why can't we just do what we want to do?"
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"Zašto ne mošemo raditi što želimo?"
13:30
(Laughter)
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(Smijeh)
13:32
They ask, and I answer each question honestly,
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Oni pitaju, a ja iskreno odgovorim na sva pitanja,
13:36
and this exchange in listening helps to clear up any misconceptions.
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i ova razmjena pomaže u otklanjanju svih nesporazuma.
13:43
Every moment is a teachable moment.
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Iz svakog trenutka se može nešto naučiti.
13:48
My reward,
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Moja nagrada,
13:51
my reward
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a moja nagrada
13:54
for being non-negotiable in my rules and consequences
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za to što ne pregovaram o svojim pravilima i posljedicama
13:59
is their earned respect.
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je njihovo zasluženo poštovanje.
14:02
I insist on it,
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Ja inzistiram na tome,
14:04
and because of this, we can accomplish things together.
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i zbog toga postižemo stvari zajedno.
14:09
They are clear about my expectations for them,
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Oni shvaćaju što očekujem od njih,
14:14
and I repeat those expectations every day over the P.A. system.
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a ja ponavljam te stvari svaki dan kroz javno obraćanje.
14:19
I remind them --
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Podsjećam ih --
14:21
(Laughter)
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(Smijeh)
14:23
I remind them of those core values
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Podsjećam ih na osnovne vrijednosti
14:27
of focus, tradition, excellence,
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na fokus, tradiciju, izvrsnost,
14:32
integrity and perseverance,
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integritet i ustrajnost,
14:35
and I remind them every day
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i podsjećam ih svaki dan
14:37
how education can truly change their lives.
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kako im obrazovanje može promjeniti život.
14:42
And I end every announcement the same:
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I svako obraćanje završavam jednako:
14:45
"If nobody told you they loved you today,
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"Ako ti danas nitko nije rekao volim te,
14:49
you remember I do,
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sjeti se da te ja volim,
14:51
and I always will."
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i voljet ću te uvijek."
14:54
Ashley's words
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Ashleyne riječi
14:56
of "Miss, Miss,
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"Gopođo, gospođo,
15:00
this is not a school,"
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ovo nije škola"
15:03
is forever etched in my mind.
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zauvijek su urezane u moje pamćenje.
15:06
If we are truly going to make real progress
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Ako stvarno želimo napraviti pomak
15:11
in addressing poverty,
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kad je u pitanju siromaštvo
15:13
then we have to make sure
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onda se moramo pobrinuti
15:16
that every school that serves children in poverty
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da je svaka škola koja služi siromašnoj djeci
15:20
is a real school,
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prava škola,
15:23
a school, a school --
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škola, škola --
15:25
(Applause) --
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(Pljesak)
15:29
a school that provides them with knowledge
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škola koja im daje znanje,
15:33
and mental training to navigate the world around them.
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i mentalni trening kako bi plovili svijetom oko sebe.
15:38
I do not know all the answers,
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Ja ne znam sve odgovore,
15:41
but what I do know is for those of us who are privileged
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ali znam da mi koji smo privilegirani
15:47
and have the responsibility of leading a school that serves children in poverty,
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i imamo odgovornost voditi školu koja služi siromašnoj djeci,
15:53
we must truly lead,
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mi stvarno moramo voditi,
15:55
and when we are faced with unbelievable challenges,
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a kada smo suočeni sa nevjerojatnim izazovima,
15:58
we must stop and ask ourselves, "So what. Now what?
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moramo stati i upitati se "Pa što? Što sad?
16:04
What are we going to do about it?"
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Što ćemo učiniti u vezi toga?"
16:08
And as we lead,
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I dok vodimo,
16:10
we must never forget
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ne smijemo zaboraviti
16:12
that every single one of our students
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da je svaki od naših učenika
16:15
is just a child,
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samo dijete,
16:17
often scared by what the world tells them they should be,
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često uplašeno zbog onoga što mu svijet govori da bi trebalo biti,
16:23
and no matter what the rest of the world tells them they should be,
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i bez obzira na to što im svijet govori da trebaju biti,
16:30
we should always provide them with hope,
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uvijek im trebamo pružati nadu,
16:33
our undivided attention,
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nepodijeljenu pažnju
16:36
unwavering belief in their potential,
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nepokolebljivu vjeru u njihov potencijal.
16:39
consistent expectations,
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dosljedna očekivanja,
16:42
and we must tell them often,
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i moramo im često govoriti,
16:45
if nobody told them they loved them today,
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ako vam nitko danas nije rekao da vas voli
16:48
remember we do, and we always will.
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sjetite se mi vas volimo, i uvijek hoćemo.
16:51
Thank you.
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Hvala vam.
16:53
(Applause)
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(Pljesak)
17:04
Thank you, Jesus.
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Hvala ti, Isuse.
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