Why incompetent people think they're amazing - David Dunning

11,639,562 views ・ 2017-11-09

TED-Ed


Please double-click on the English subtitles below to play the video.

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Are you as good at things as you think you are?
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How good are you at managing money?
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What about reading people's emotions?
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How healthy are you compared to other people you know?
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Are you better than average at grammar?
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Knowing how competent we are
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and how are skill stack up against other people's
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is more than a self-esteem boost.
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It helps us figure out when we can forge ahead on our own decisions and instincts
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and when we need, instead, to seek out advice.
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But psychological research suggests that we're not very good
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at evaluating ourselves accurately.
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In fact, we frequently overestimate our own abilities.
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Researchers have a name for this phenomena,
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the Dunning-Kruger effect.
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This effect explains why more than 100 studies
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have shown that people display illusory superiority.
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We judge ourselves as better than others
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to a degree that violates the laws of math.
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When software engineers at two companies were asked to rate their performance,
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32% of the engineers at one company and 42% at the other
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put themselves in the top 5%.
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In another study, 88% of American drivers
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described themselves as having above average driving skills.
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These aren't isolated findings.
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On average, people tend to rate themselves better than most
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in disciplines ranging from health, leadership skills, ethics, and beyond.
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What's particularly interesting is that those with the least ability
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are often the most likely to overrate their skills to the greatest extent.
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People measurably poor at logical reasoning,
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grammar,
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financial knowledge,
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math,
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emotional intelligence,
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running medical lab tests,
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and chess
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all tend to rate their expertise almost as favorably as actual experts do.
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So who's most vulnerable to this delusion?
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Sadly, all of us because we all have pockets of incompetence
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we don't recognize.
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But why?
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When psychologists Dunning and Kruger first described the effect in 1999,
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they argued that people lacking knowledge and skill in particular areas
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suffer a double curse.
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First, they make mistakes and reach poor decisions.
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But second, those same knowledge gaps also prevent them from catching their errors.
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In other words, poor performers lack the very expertise needed
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to recognize how badly they're doing.
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For example, when the researchers studied
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participants in a college debate tournament,
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the bottom 25% of teams in preliminary rounds
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lost nearly four out of every five matches.
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But they thought they were winning almost 60%.
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WIthout a strong grasp of the rules of debate,
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the students simply couldn't recognize when or how often
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their arguments broke down.
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The Dunning-Kruger effect isn't a question of ego blinding us to our weaknesses.
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People usually do admit their deficits once they can spot them.
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In one study, students who had initially done badly on a logic quiz
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and then took a mini course on logic
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were quite willing to label their original performances as awful.
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That may be why people with a moderate amount of experience or expertise
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often have less confidence in their abilities.
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They know enough to know that there's a lot they don't know.
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Meanwhile, experts tend to be aware of just how knowledgeable they are.
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But they often make a different mistake:
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they assume that everyone else is knowledgeable, too.
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The result is that people, whether they're inept or highly skilled,
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are often caught in a bubble of inaccurate self-perception.
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When they're unskilled, they can't see their own faults.
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When they're exceptionally competent,
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they don't perceive how unusual their abilities are.
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So if the Dunning-Kruger effect is invisible to those experiencing it,
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what can you do to find out how good you actually are at various things?
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First, ask for feedback from other people,
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and consider it, even if it's hard to hear.
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Second, and more important, keep learning.
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The more knowledgeable we become,
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the less likely we are to have invisible holes in our competence.
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Perhaps it all boils down to that old proverb:
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When arguing with a fool,
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first make sure the other person isn't doing the same thing.
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