The jobs we'll lose to machines -- and the ones we won't | Anthony Goldbloom

590,288 views ・ 2016-08-31

TED


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So this is my niece.
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Her name is Yahli.
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She is nine months old.
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Her mum is a doctor, and her dad is a lawyer.
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By the time Yahli goes to college,
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the jobs her parents do are going to look dramatically different.
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In 2013, researchers at Oxford University did a study on the future of work.
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They concluded that almost one in every two jobs have a high risk
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of being automated by machines.
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Machine learning is the technology
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that's responsible for most of this disruption.
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It's the most powerful branch of artificial intelligence.
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It allows machines to learn from data
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and mimic some of the things that humans can do.
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My company, Kaggle, operates on the cutting edge of machine learning.
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We bring together hundreds of thousands of experts
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to solve important problems for industry and academia.
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This gives us a unique perspective on what machines can do,
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what they can't do
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and what jobs they might automate or threaten.
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Machine learning started making its way into industry in the early '90s.
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It started with relatively simple tasks.
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It started with things like assessing credit risk from loan applications,
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sorting the mail by reading handwritten characters from zip codes.
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Over the past few years, we have made dramatic breakthroughs.
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Machine learning is now capable of far, far more complex tasks.
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In 2012, Kaggle challenged its community
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to build an algorithm that could grade high-school essays.
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The winning algorithms were able to match the grades
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given by human teachers.
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Last year, we issued an even more difficult challenge.
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Can you take images of the eye and diagnose an eye disease
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called diabetic retinopathy?
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Again, the winning algorithms were able to match the diagnoses
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given by human ophthalmologists.
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Now, given the right data, machines are going to outperform humans
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at tasks like this.
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A teacher might read 10,000 essays over a 40-year career.
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An ophthalmologist might see 50,000 eyes.
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A machine can read millions of essays or see millions of eyes
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within minutes.
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We have no chance of competing against machines
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on frequent, high-volume tasks.
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But there are things we can do that machines can't do.
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Where machines have made very little progress
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is in tackling novel situations.
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They can't handle things they haven't seen many times before.
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The fundamental limitations of machine learning
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is that it needs to learn from large volumes of past data.
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Now, humans don't.
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We have the ability to connect seemingly disparate threads
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to solve problems we've never seen before.
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Percy Spencer was a physicist working on radar during World War II,
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when he noticed the magnetron was melting his chocolate bar.
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He was able to connect his understanding of electromagnetic radiation
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with his knowledge of cooking
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in order to invent -- any guesses? -- the microwave oven.
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Now, this is a particularly remarkable example of creativity.
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But this sort of cross-pollination happens for each of us in small ways
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thousands of times per day.
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Machines cannot compete with us
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when it comes to tackling novel situations,
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and this puts a fundamental limit on the human tasks
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that machines will automate.
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So what does this mean for the future of work?
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The future state of any single job lies in the answer to a single question:
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To what extent is that job reducible to frequent, high-volume tasks,
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and to what extent does it involve tackling novel situations?
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On frequent, high-volume tasks, machines are getting smarter and smarter.
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Today they grade essays. They diagnose certain diseases.
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Over coming years, they're going to conduct our audits,
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and they're going to read boilerplate from legal contracts.
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Accountants and lawyers are still needed.
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They're going to be needed for complex tax structuring,
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for pathbreaking litigation.
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But machines will shrink their ranks
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and make these jobs harder to come by.
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Now, as mentioned,
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machines are not making progress on novel situations.
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The copy behind a marketing campaign needs to grab consumers' attention.
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It has to stand out from the crowd.
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Business strategy means finding gaps in the market,
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things that nobody else is doing.
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It will be humans that are creating the copy behind our marketing campaigns,
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and it will be humans that are developing our business strategy.
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So Yahli, whatever you decide to do,
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let every day bring you a new challenge.
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If it does, then you will stay ahead of the machines.
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Thank you.
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(Applause)
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