Why design should include everyone | Sinéad Burke

154,014 views ・ 2017-07-21

TED


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翻译人员: Chen Zou 校对人员: Ziqing Ye
00:12
I want to give you a new perspective.
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我想要给你们提供一个新的视角。
00:15
That sounds grandiose, and it is.
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听起来很壮阔,它的确是的。
00:19
I left Ireland yesterday morning.
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我昨天早上从爱尔兰出发,
00:21
I traveled from Dublin to New York
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自己一个人从都柏林
00:24
independently.
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来到纽约。
00:25
But the design of an airport,
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但是机场,飞机和
00:27
plane and terminal
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航站楼的设计,
00:30
offers little independence when you're 105 and a half centimeters tall.
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没有为一个身高105.5厘米的人 提供独立自主旅行的机会。
00:35
For Americans, that's 3' 5".
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对于美国人来说,那是3英尺5英寸。
00:39
I was whisked through the airport by airline assistants in a wheelchair.
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我被机场助理人员用 轮椅护送通过机场。
00:43
Now, I don't need to use a wheelchair,
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我并不需要使用轮椅,
00:47
but the design of an airport
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但是机场的设计
00:49
and its lack of accessibility
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和无障碍设施的缺乏,
00:51
means that it's my only way to get through.
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使得轮椅成为了我 通过机场的唯一方式。
00:55
With my carry-on bag between my feet,
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我把背包夹在两脚中间,
00:57
I was wheeled through security, preclearance
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被轮椅推动着穿过 安检,提前清检,
01:01
and I arrived at my boarding gate.
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然后我到达了登机口。
01:04
I use the accessibility services in the airport
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我用机场的无障碍服务设施,
01:07
because most of the terminal is just not designed with me in mind.
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因为大部分航站楼的设计 没有将我这样的人考虑在内。
01:11
Take security, for example.
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拿安检来说。
01:14
I'm not strong enough to lift my carry-on bag
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我没有足够的力气 将随身携带的背包
01:17
from the ground to the carousel.
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从地上抬起放到传送带上。
01:20
I stand at eye level with it.
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我站着的时候视线 是和传送带水平的。
01:22
And those who work in that space for safety purposes cannot help me
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安检工作人员并不能够帮助我,
01:27
and cannot do it for me.
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也不能为我做这些。
01:30
Design inhibits my autonomy and my independence.
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(这种)设计阻碍了 我的自主性和独立性。
01:34
But traveling at this size, it isn't all bad.
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但是以我这样的尺寸旅游, 并不总是有弊无利。
01:38
The leg room in economy is like business class.
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经济舱的空间对我来说 就像是商务舱。
01:41
(Laughter)
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(观众笑声)
01:44
I often forget that I'm a little person.
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我常常忘记了自己身材矮小。
01:47
It's the physical environment and society that remind me.
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是这个物理世界和社会 在时常提醒着我。
01:51
Using a public bathroom is an excruciating experience.
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使用公共洗手间 是一个极度痛苦的经历。
01:56
I walk into the cubicle
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我走进洗手间的隔间,
01:58
but I can't reach the lock on the door.
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但是摸不到门上的锁。
02:01
I'm creative and resilient.
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我是很有创造性和韧性的。
02:04
I look around and see if there's a bin that I can turn upside down.
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我看看周围是否有一个 桶可以让我扣过来(踩上去)。
02:09
Is it safe?
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这安全吗?
02:10
Not really.
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不安全。
02:12
Is it hygienic and sanitary?
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干净卫生吗?
02:15
Definitely not.
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绝对不是。
02:17
But the alternative is much worse.
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但是其它选择更糟糕。
02:20
If that doesn't work, I use my phone.
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如果那不管用,我就用手机。
02:22
It gives me an additional four- to six-inch reach,
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它给了我额外4到6英寸的高度,
02:26
and I try to jam the lock closed with my iPhone.
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我尝试着用手机去推上门锁。
02:29
Now, I imagine that's not what Jony Ive had in mind when he designed the iPhone,
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我可以想象这不是乔纳森 · 埃维 当初设计苹果的目的,
02:33
but it works.
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但是这很好用。
02:36
The alternative is that I approach a stranger.
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其它选择是我去找 陌生人寻求帮助。
02:40
I apologize profusely
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我经常要道歉,
02:42
and I ask them to stand guard outside my cubicle door.
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让人们站在我的 独立间门外帮我看着。
02:46
They do
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他们帮了这个忙,
02:48
and I emerge grateful
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然后我很感激,
02:51
but absolutely mortified,
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但也难免羞愧,
02:53
and hope that they didn't notice
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我希望他们没有注意到
02:55
that I left the bathroom without washing my hands.
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我没有洗手就离开了洗手间。
02:59
I carry hand sanitizer with me every single day
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我每天随身携带净手液,
03:03
because the sink, soap dispenser, hand dryer and mirror
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因为洗手池,皂液器, 干手机以及镜子,
03:08
are all out of my reach.
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我统统都够不到。
03:10
Now, the accessible bathroom is somewhat of an option.
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无障碍洗手间从某种程度上说 是我的一个选择。
03:13
In this space, I can reach the lock on the door,
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在那里,我可以够到门上的锁,
03:16
the sink, the soap dispenser, the hand dryer and the mirror.
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洗手池,皂液器, 干手机以及镜子,
03:22
Yet, I cannot use the toilet.
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然而,我够不到马桶。
03:26
It is deliberately designed higher
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它的设计比一般马桶高,
03:28
so that wheelchair users can transfer across with ease.
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让坐在轮椅上的人 可以轻易从轮椅转到马桶上。
03:33
This is a wonderful and necessary innovation,
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这是一个很棒的, 而且很有必要的创新。
03:37
but in the design world, when we describe a new project or idea as accessible,
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但是在设计世界里,当我们描述 一个无障碍的新项目或新概念时,
03:42
what does that mean?
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是什么意思呢?
03:44
Who is it accessible to?
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对谁是无障碍的?
03:47
And whose needs are not being accommodated for?
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哪些人的需要没有被 纳入考虑范围之内?
03:51
Now, the bathroom is an example
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洗手间是一个
03:53
of where design impinges upon my dignity,
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设计打击了我的尊严的例子。
03:56
but the physical environment impacts upon me in much more casual ways too,
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但是物理环境也在时时影响着我,
04:01
something as simple as ordering a cup of coffee.
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一些简单的就如买咖啡这样的事情。
04:04
Now, I'll admit it.
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现在,我承认,
04:05
I drink far too much coffee.
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我喝了太多的咖啡。
04:08
My order is a skinny vanilla latte,
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我通常会要一杯细长的香草拿铁,
04:10
but I'm trying to wean myself off the syrup.
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但是尝试着不去加糖浆。
04:14
But the coffee shop, it's not designed well,
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但是咖啡店设计得不够周到,
04:17
at least not for me.
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至少对我来说。
04:19
Queuing, I'm standing beside the pastry cabinet
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我站在糕点橱窗旁边排队,
04:22
and the barista calls for the next order.
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咖啡师叫了下一个人点单。
04:25
"Next, please!" they shout.
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“下一位顾客!”他们叫道。
04:28
They can't see me.
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他们看不见我。
04:30
The person next to me in the queue points to my existence
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队伍中站在我旁边的人 将我指给他们看,
04:33
and everyone is embarrassed.
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然后每个人都很尴尬。
04:36
I order as quick as I can and I move along to collect my coffee.
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我尽可能的快速点单, 然后去拿我的咖啡。
04:40
Now, think just for a second.
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现在,稍微想一下。
04:43
Where do they put it?
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他们把咖啡放在哪里了?
04:45
Up high and without a lid.
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高高的柜台上,还没有盖子。
04:48
Reaching up to collect a coffee that I have paid for
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伸手去拿一杯我付过钱的咖啡,
04:51
is an incredibly dangerous experience.
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是一件十分危险的事情。
04:54
But design also impinges on the clothes that I want to wear.
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不仅如此,设计也影响了 我想穿的衣服。
04:57
I want garments that reflect my personality.
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我想要的衣物是那种 可以突出我个性的。
05:01
It's difficult to find in the childrenswear department.
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但在儿童装里很难 发现那样的款式。
05:04
And often womenswear requires far too many alterations.
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而且正常女装常常需要 做很多的改动。
05:08
I want shoes that affect my maturity, professionalism and sophistication.
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我想要能够突出我的 成熟,职业性和高雅的鞋子。
05:13
Instead, I'm offered sneakers with Velcro straps and light-up shoes.
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然而,我常常被推荐带自粘搭扣的 球鞋和会发光的鞋。
05:19
Now, I'm not totally opposed to light-up shoes.
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现在,我对发光的鞋已经不那么抗拒了。
05:22
(Laughter)
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(观众笑声)
05:24
But design also impacts on such simple things,
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但是设计也在影响着 如此简单的事情,
05:28
like sitting on a chair.
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比如坐在椅子上。
05:30
I cannot go from a standing to a seating position with grace.
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我不能优雅地进行 从站立到坐在椅子上的转换。
05:35
Due to the standards of design heights of chairs,
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因为椅子设计高度的标准,
05:38
I have to crawl on my hands and knees
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我不得不用上手和膝盖,
05:41
just to get on top of it,
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仅仅是为了爬到椅子上面。
05:42
whilst also being conscious that it might tip over at any stage.
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而且尽管如此小心, 还是有可能随时翻倒。
05:47
But whilst design impacts on me
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但是当设计影响到了我,
05:49
whether it's a chair, a bathroom, a coffee shop, or clothes,
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不论是一张椅子,一个洗手间, 一家咖啡店,或是衣物,
05:54
I rely on and benefit
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我都依靠,并享受着
05:57
from the kindness of strangers.
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陌生人的善意。
06:01
But not everybody is so nice.
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然而不是每个人都那么友善。
06:04
I'm reminded that I'm a little person
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每当有陌生人对我指指点点,
06:06
when a stranger points,
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盯着我,
06:09
stares,
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嘲笑我,
06:11
laughs,
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给我取绰号,
06:13
calls me a name,
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或是拍下我的照片,
06:14
or takes a photograph of me.
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我都会想到自己的身材缺陷。
06:17
This happens almost every day.
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这种事几乎每天都会发生。
06:20
With the rise of social media, it has given me an opportunity
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随着社交网络的普及, 它给了我一个机会
06:23
and a platform to have a voice as a blogger and as an activist,
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和一个平台去作为一个博主 和行动家,发出自己的声音,
06:28
but it has also made me nervous
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但它也让我紧张,
06:30
that I might become a meme
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在没有经过我同意的情况下,
06:32
or a viral sensation,
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我也许会成为一个表情包,
06:35
all without my consent.
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或者信息被四处传播。
06:38
So let's take a moment right now
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那么,现在让我们
06:40
to make something very clear.
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来澄清一些事情。
06:43
The word "midget" is a slur.
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“侏儒”这个词是一个侮辱。
06:47
It evolved from PT Barnum's era of circuses and freak shows.
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它从PT Barnum时代的马戏 和畸形秀进化而来。
06:52
Society has evolved.
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社会已经进化了。
06:55
So should our vocabulary.
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我们的词汇也应如此。
06:57
Language is a powerful tool.
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语言是一个强大的工具。
07:00
It does not just name our society.
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它不仅仅只给我们的社会命名,
07:02
It shapes it.
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也会对它进行塑造。
07:04
I am incredibly proud to be a little person,
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作为一个小个子的人, 我感到无限的自豪,
07:08
to have inherited the condition of achondroplasia.
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我继承了软骨发育 不全症的状况。
07:11
But I am most proud to be Sinead.
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但是最让我自豪的,是做我自己。
07:14
Achondroplasia is the most common form of dwarfism.
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软骨发育不全症是侏儒里 最常见的一种。
07:18
Achondroplasia translates as "without cartilage formation."
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软骨发育不全症被翻译成 “没有软骨的形成”。
07:22
I have short limbs and achondroplastic facial features,
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我有短小的四肢 和软骨发育不全症的脸部特征,
07:26
my forehead and my nose.
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我的额头和我的鼻子。
07:29
My arms do not straighten fully,
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我的手臂不能完全伸直,
07:32
but I can lick my elbow.
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但是我可以舔到我的手肘。
07:34
I'm not showing you that one.
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我不会展示给你们看的。
07:37
Achondroplasia occurs in approximately one in every 20,000 births.
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软骨发育不全症大概在 每2万个新生婴儿中会有一个。
07:42
80 percent of little people are born to two average-height parents.
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80%小个子的人有 身高正常的双亲。
07:46
That means that anybody in this room could have a child with achondroplasia.
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那意味着在场的任何人, 都有可能生育软骨发育不全的后代。
07:51
Yet, I inherited my condition from my dad.
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然而,我继承了我父亲的状况。
07:55
I'd like to show you a photo of my family.
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我想要给你们看我的家庭照片。
07:59
My mother is average height,
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我母亲身高正常,
08:01
my father is a little person
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我父亲个子矮小,
08:03
and I am the eldest of five children.
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我是五个孩子中最年长的。
08:06
I have three sisters and one brother.
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我有三个妹妹和一个弟弟。
08:09
They are all average height.
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他们身高也都正常。
08:11
I am incredibly fortunate to have been born into a family
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我对于能够出生在那个家庭里 感到无限的幸运,
08:15
that cultivated my curiosity and my tenacity,
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它培养了我的 好奇心和坚韧的性格,
08:19
that protected me from the unkindness and ignorance of strangers
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这在陌生人的恶意和 忽视面前起到了保护作用,
08:24
and that armed me with the resilience, creativity and confidence
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而且给予了我毅力, 创造力和自信,
08:28
that I needed to survive and manipulate the physical environment and society.
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我需要这些品格在这个 社会环境中生存和有所作为。
08:34
If I was to pinpoint any reason why I am successful,
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如果要指出任何 我成功的原因,
08:38
it is because I was and I am a loved child,
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那是因为我一直都是一个 受到疼爱的孩子,
08:43
now, a loved child with a lot of sass and sarcasm,
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一个被人疼爱的孩子 也会无理取闹和挖苦别人,
08:47
but a loved child nonetheless.
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但不论怎样,一直都被宠爱着。
08:50
In giving you an insight into who I am today
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在介绍了我是谁的同时,
08:54
I wanted to offer you a new perspective.
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我也想给你们一个新的视角。
08:57
I wanted to challenge the idea
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我想要挑战那个关于
08:58
that design is but a tool to create function and beauty.
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设计是一个创造 功能和美丽的概念。
09:03
Design greatly impacts upon people's lives,
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设计在很大程度上 影响着人们的生活,
09:07
all lives.
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所有人的生活。
09:09
Design is a way in which we can feel included in the world,
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设计使我们感受到了 我们是被包容在这个世界里的,
09:12
but it is also a way in which we can uphold a person's dignity
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同时也是一个我们可以用来 维护一个人尊严
09:17
and their human rights.
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和人权的方式。
09:19
Design can also inflict vulnerability
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设计也可以让那些
09:22
on a group whose needs aren't considered.
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需求被忽略的人产生脆弱感。
09:26
So today, I want your perceptions challenged.
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所以,今天,我想要 挑战你们的看法。
09:30
Who are we not designing for?
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我们在设计中忽略了谁?
09:32
How can we amplify their voices
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我们如何放大他们的声音
09:35
and their experiences?
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以及他们的体验?
09:38
What is the next step?
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下一步是什么?
09:40
Design is an enormous privilege,
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设计是一个巨大的特权,
09:42
but it is a bigger responsibility.
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同时也是一个更大的责任。
09:45
I want you to open your eyes.
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我想要你们睁开眼睛,仔细观察。
09:48
Thank you so much.
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非常感谢。
09:49
(Applause)
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(观众掌声)
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