The three ways that good design makes you happy | Don Norman

Traducător: Catalina Tudor Corector: Valentin Petrea

The new me is beauty.

Mai nou, ma identific cu frumusetea.

(Laughter)

(Rasete)

Yeah, people used to say, "Norman's OK,

Da, oamenii obisnuiau sa spuna, stiti, Norman e in regula,

but if you followed what he said, everything would be usable

dar daca il ascultati cu atentie, ceea ce spune o fi folositor

but it would be ugly."

dar urat.

Well, I didn't have that in mind, so ...

Eu nu asta aveam in minte, asa ca...

This is neat.

Acest lucru este dragut.

Thank you for setting up my display.

Va multumesc ca mi-ati setat ecranul.

I mean, it's just wonderful.

Vreau sa zic, este pur si simplu minunat.

And I haven't the slightest idea of what it does or what it's good for,

Si nu am nici cea mai vaga idee depre ce face sau la ce este bun,

but I want it.

dar il doresc.

And that's my new life.

Aceasta este viata mea noua.

My new life is trying to understand what beauty is about,

Si in viata mea noua incerc sa inteleg ce este frumusetea,

and "pretty," and "emotions."

si ce este dragut, precum si ce sunt emotiile.

The new me is all about making things kind of neat and fun.

Eu, in viata mea noua, incerc sa fac lucrurile sa fie dragute si distractive.

And so this is a Philippe Starck juicer, produced by Alessi.

Si uite asa, acesta este storcatorul lui Philippe Starck, produs de Alessi.

It's just neat; it's fun. It's so much fun I have it in my house --

Este atat de disctractiv incat il am in casa mea,

dar il am la intrare, nu il folosesc sa fac suc.

but I have it in the entryway, I don't use it to make juice.

(Rasete)

(Laughter)

De fapt, am cumparat editia speciala placata cu aur

In fact, I bought the gold-plated special edition

si aceasta editie vine cu un biletel

and it comes with a little slip of paper

pe care scrie: "Nu folositi acest storcator pentru a face suc.

that says, "Don't use this juicer to make juice."

Acidul va strica stratul de aur".

The acid will ruin the gold plating.

(Rasete)

Asa ca am luat o cutie de suc de portocale

(Laughter)

So actually, I took a carton of orange juice

si am turnat sucul in pahar ca sa fac aceasta poza.

and I poured it in the glass to take this picture.

(Rasete)

(Laughter)

Dar dedesubt ese un cutit minunat.

Beneath it is a wonderful knife.

Este un cutit de la Global fabricat in Japonia.

It's a Global cutting knife made in Japan.

Uitati-va la forma lui, este pur si simplu fantastic sa ta uiti la el.

First of all, look at the shape -- it's just wonderful to look at.

De altfel, este si foarte bine balansat

se tine si se simte bine.

Second of all, it's really beautifully balanced:

Nu numai atat, dar este si atat de bine ascutit, incat chiar taie.

Este o placere sa il folosesti.

it holds well, it feels well.

And third of all, it's so sharp, it just cuts.

Asa ca are de toate, nu?

It's a delight to use.

Este frumos si este functional.

And so it's got everything, right?

Si pot sa va spun povesti despre el,

It's beautiful and it's functional.

care sa-i creeze o imagine

And I can tell you stories about it,

si astfel sa vedeti ca am o teorie a emotiei.

which makes it reflective,

Iar acestea sunt cele trei componente.

and so you'll see I have a theory of emotion.

Hiroshi Ishii si grupul sau de la MIT Media Lab

And those are the three components.

au pus un proiector deasupra unei mese de ping-pong

Hiroshi Ishii and his group at the MIT Media Lab

iar pe masa de ping-pong au proiectat o imagine cu apa

took a ping-pong table and placed a projector above it,

si pesti ce innotau in apa.

and on the ping-pong table they projected an image of water

Cand jucai ping-pong, oricand bila lovea o parte a mesei

with fish swimming in it.

undele se raspandeau iar pestele fugea.

And as you play ping-pong, whenever the ball hits part of the table,

Desigur, cand bila lovea cealalta parte a mesei

the ripples spread out and the fish run away.

undele loveau bietul peste, astfel ca pestii nu putea sa gaseasca un loc linistit.

But of course, then the ball hits the other side,

(Rasete)

the ripples hit the -- poor fish, they can't find any peace and quiet.

Este aceasta o modalitate buna de a juca ping-pong?

Nu. Insa este distractiva?

(Laughter)

Is that a good way to play ping-pong?

Da! Da.

No. But is it fun?

Deci, uitati-va la Google.

Yeah! Yeah.

Daca scrieti de exemplu "emotion and design" (emotie si design)

Or look at Google.

If you type in, oh say, "emotion and design,"

vi se vor prezenta 10 pagini cu rezultate.

Asa ca Google a luat sigla lor si a intins-o.

you get 10 pages of results.

In loc sa spuna "Ai 73.000 de rezultate.

So Google just took their logo and they spread it out.

De la 1 la 20. Urmatoarea",

Instead of saying, "You got 73,000 results.

ei iti pun atatia "O" cate pagini sunt.

This is one through 20. Next,"

Este foarte simplu si subtil.

they just give you as many o's as there are pages.

Pariez ca multi dintre voi ati vazut acest lucru dar nu l-ati observat.

It's really simple and subtle.

I bet a lot of you have seen it and never noticed it.

Acesta este subconstientul

care l-a cam observat, probabil i-a si placut

That's the subconscious mind

dar fara ca persoana sa stie de ce.

that sort of notices it -- it probably is kind of pleasant

Este o idee pur si simplu desteapta.

and you didn't know why.

Si bineinteles, ceea ce este cu adevarat bun,

And it's just clever.

este ca daca scrii "design and emotion" (design si emotie),

And of course, what's especially good is,

primul rezultat din cele 10 pagini este web site-ul meu.

if you type "design and emotion,"

the first response out of those 10 pages is my website.

(Rasete)

Dar ce e ciudat, este ca Google minte,

(Laughter)

Now, the weird thing is Google lies,

fiindca daca scriu "design and emotion" (design si emotie)

el spune "Nu ai nevoie de cuvantul 'si'. Cautam si fara."

because if I type "design and emotion,"

it says, "You don't need the 'and.' We do it anyway."

Asa ca bine.

Scriu "design emotion"

So, OK.

si web site-ul meu nu mai este primul.

So I type "design emotion"

Este al treilea.

and my website wasn't first again.

Asta insa e alta poveste.

It was third.

Oh well, different story.

Am citit odata un articol interesant in "The New York Times"

There was this wonderful review in The New York Times

despre automobilul MINI Cooper.

about the MINI Cooper automobile.

Spunea: "Stiti, aceasta masina are o gramada de defecte.™

It said, "You know, this is a car that has lots of faults.

Cumparati-o oricum.

Buy it anyway.

E o placere s-o conduci."

It's so much fun to drive."

Si daca va uitati in interiorul masinii --

And if you look at the inside of the car --

fiindca am vrut s-o vad, am inchiriat-o,

I mean, I loved it, I wanted to see it, I rented it,

acesta sunt eu facand o poza in timp ce fiul meu o conducea --

this is me taking a picture while my son is driving --

iar interiorul masinii, de fapt tot design-ul este distractiv.

and the inside of the car, the whole design is fun.

Este rotund, dragut.

It's round, it's neat.

Butoanele functioneaza de minune.

The controls work wonderfully.

Asa ca aceasta este noua mea viata, totul se reduce la distractie.

So that's my new life; it's all about fun.

Chiar am sentimentul ca lucrurile placute merg mai bine,

I really have the feeling that pleasant things work better,

iar acest lucru niciodata nu a avut logica pentru mine

and that never made any sense to me

pana cand mi-am dat seama intr-un final ca, uite...

until I finally figured out -- look ...

O sa pun o scandura pe podea.

I'm going to put a plank on the ground.

Imaginati-va o scandura de 60 cm latime si 900 cm lungime.

So, imagine I have a plank about two feet wide and 30 feet long

o sa merg pe ea si, dupa cum vedeti, pot sa merga fara sa ma uit,

and I'm going to walk on it, and you see I can walk on it without looking,

pot sa ma duc inainte si inapoi si pot sa si sar.

I can go back and forth and I can jump up and down.

Nici o problema.

No problem.

Dar daca pun scadura la 90 m inaltime in aer

Now I'm going to put the plank 300 feet in the air --

nici ca am sa ma duc langa ea, multumesc frumos.

and I'm not going to go near it, thank you.

Intense fear paralyzes you.

Frica intensa te paralizeaza.

It actually affects the way the brain works.

De fapt chiar afecteaza felul in care creierul functioneaza.

So, Paul Saffo, before his talk said that he didn't really have it down

Paul Saffo, chiar inainte de discursul sau, a zis ca nu l-a avut scris

until just a few days or hours before the talk,

pana inainte cu cateva zile sau ore,

and that anxiety was really helpful in causing him to focus.

si stresul acela a fost de mare ajutor in a-l face sa se concentreze.

That's what fear and anxiety does;

Si asta este ce fac frica si stresul.

it causes you to be -- what's called depth-first processing --

Te fac sa fi ceea ce se numeste procesare in adancime,

to focus, not be distracted.

sa te concetrezi, sa nu te lasi distras

And I couldn't force myself across that.

si nu am putut sa ma impotrivesc.

Now some people can -- circus workers, steel workers.

Acum unii oameni pot - circarii, muncitorii din industria metalifera.

But it really changes the way you think.

Insa iti schimba felul de gandire.

And then, a psychologist, Alice Isen,

Un psiholog, Alice Isen,

did this wonderful experiment.

a facut un experiment minunat.

She brought students in to solve problems.

A cerut unor studenti sa rezolve niste probleme.

So, she'd bring people into the room,

I-a adus intr-o camera

and there'd be a string hanging down here

unde era o sfoara ce atarna aici,

and a string hanging down here.

alta sfoara mai incolo

It was an empty room, except for a table with a bunch of crap on it --

si o camera goala cu exeptia unei mese plina cu tot felul de maruntisuri pe ea --

some papers and scissors and stuff.

niste foi de hartie, foarfeci si altele.

And she'd bring them in,

Ea i-a adus in camera

and she'd say,

si le-a spus:

"This is an IQ test and it determines how well you do in life.

"Acesta este un test de inteligenta care determina cat de bine va descurcati in viata.

Would you tie those two strings together?"

V-as ruga sa legati aceste doua sfori impreuna."

So they'd take one string and they'd pull it over here

Asa ca ei luau o sfoara si o trageau incoace

and they couldn't reach the other string.

dar nu puteau ajunge la cealalta.

Still can't reach it.

Tot nu ajungeau la cealalta.

And, basically, none of them could solve it.

Nici unul dintre ei nu a putut rezolva problema.

You bring in a second group of people,

A adus un al doilea grup de oameni,

and you say, "Oh, before we start,

Si le-a zis: "Inainte de a incepe,

I got this box of candy, and I don't eat candy.

am cutia aceasta de bomboane, insa eu nu mananc bomboane.

Would you like the box of candy?"

O vreti voi?"

And turns out they liked it, and it made them happy --

Si se pare ca lor le-a placut ideea si ca bomboanele i-au facut fericiti,

not very happy, but a little bit of happy.

nu chiar atat de fericiti, dar un pic fericiti.

And guess what -- they solved the problem.

Si ghiciti ce s-a intamplat -- au rezolvat problema.

And it turns out that when you're anxious

Astfel ca se pare ca atunci cand esti stresat

you squirt neural transmitters in the brain, which focuses you

creierul da drumul la multi transmitatori neurali, care te ajuta sa te concentrezi,

makes you depth-first.

sa procesezi in adancime,

And when you're happy -- what we call positive valence --

Iar atunci cand esti fericit -- ceea ce numim noi valenta pozitiva --

you squirt dopamine into the prefrontal lobes,

lobii frontali dau drumul la niste transmitatori numiti dopamina,

which makes you a breadth-first problem solver:

care te ajuta sa procesezi lucrurile la suprafata mai intai.

you're more susceptible to interruption; you do out-of-the-box thinking.

Astfel, raspunzi mai bine la intreruperi, gandesti mai bine cand esti luat prin surprindere.

That's what brainstorming is about, right?

Despre asta este vorba cand ai nevoie de inspiratie, nu?

With brainstorming we make you happy, we play games,

Cand ai o idee trasnita esti fericit, asa ca noi jucam jocuri,

and we say, "No criticism,"

si spunem: "Fara critica",

and you get all these weird, neat ideas.

si asa iti vin toate ideile acestea ticnite si dragute.

But in fact, if that's how you always were you'd never get any work done

Insa, daca asa ai fi tot timpul, nu ai mai reusi sa fi productiv,

because you'd be working along and say, "Oh, I got a new way of doing it."

fiindca ai munci dar totodata ai spune: "Oh, am o noua modalitate de a rezolva problema aceasta".

So to get work done, you've got to set a deadline, right?

Astfel ca pentru a face lucrurile sa functioneze avem nevoie de termeni finali, nu?

You've got be anxious.

Si asta ne streseaza.

The brain works differently

Creierul functioneaza diferit

if you're happy. Things work better because you're more creative.

si daca esti fericit, lucrurile functioneaza fiindca esti mai creativ.

You get a little problem, you say, "Ah, I'll figure it out."

Daca ai o problema, spui: "O s-o dau eu de capat".

No big deal.

Nu e mare lucru.

There's something I call the visceral level of processing, and there will be visceral-level design.

Exista ceva pe care eu il numesc nivelul de procesare visceral.

Biologia -- ne-am adaptat prin biologie astfel incat sa ne placa culorile aprinse.

Biology -- we have co-adapted through biology to like bright colors.

Este bine, in special, ca mamiferelor le plac fructele

That's especially good that mammals and primates like fruits

si plantele aprinse la culoare, pentru ca mananci fructul

and bright plants, because you eat the fruit

si astfel imprasti semintele.

and you thereby spread the seed.

Multe lucruri sunt inmagazinate in creier.

There's an amazing amount of stuff that's built into the brain.

Nu ne plac gusturile amare, nu ne plac zgomotele,

We dislike bitter tastes, we dislike loud sounds,

nu ne plac temperaturile ridicate si nici cele joase.

we dislike hot temperatures, cold temperatures.

Nu ne plac vocile cicalitoare, nu ne plac fetele incruntate,

We dislike scolding voices. We dislike frowning faces;

insa ne plac fetele simetrice si asa mai departe.

we like symmetrical faces, etc., etc.

Acesta este nivelul visceral despre care vorbeam

si prin design putem sa prezentam lucrurile elementare in foarte multe formule.

So that's the visceral level.

In design, you can express visceral in lots of ways,

De exemplu, putem alege fontul caracterelor sau culoarea rosie pentru a atrage atentia.

like the choice of type fonts and the red for hot, exciting.

Sau de exemplu masina Jaguar din anul 1963.

De fapt ea este o masina proasta, care se strica tot timpul,

Or the 1963 Jaguar:

It's actually a crummy car, falls apart all the time,

dar proprietarii acestei masini o indragesc.

Si este si frumoasa -- este in Muzeul de Arta Moderna.

but the owners love it.

O sticla de apa.

And it's beautiful -- it's in the Museum of Modern Art.

O cumperi pentru sticla, nu pentru apa.

A water bottle:

You buy it because of the bottle, not because of the water.

Si cand oamenii termina de baut apa nu o arunca,

And when people are finished, they don't throw it away.

o tin pentru -- stiti si voi, e ca si sticlele vechi de vin -- o pastram pe post de decoratie,

They keep it for -- you know, it's like the old wine bottles, you keep it for decoration

sau pentru a o umple cu apa din nou, ceea ce dovedeste ca nu apa era esentialul.

or maybe fill it with water again, which proves it's not the water.

Totul se reduce la experienta viscerala.

It's all about the visceral experience.

Nivelul mijlociu de procesare este nivelul comportamental.

The middle level of processing is the behavioral level

La acest nivel se intampla majoritatea lucrurilor.

Instinctul se petrece in subconstient.

and that's actually where most of our stuff gets done.

Comportamentul se petrece in subconstient.

Visceral is subconscious, you're unaware of it.

Behavioral is subconscious, you're unaware of it.

Aproape tot ceea ce facem este fara sa constientizam.

Merg pe scena, picioarele se misca singure.

Almost everything we do is subconscious.

I'm walking around the stage -- I'm not attending to the control of my legs.

Fac multe lucruri, o mare parte din ceea ce spun vine din subconstient.

I'm doing a lot; most of my talk is subconscious;

Am pregatit prezentarea si m-am gandit mult la ea.

O mare parte din ceea ce facem este rezultatul subconstientului.

it has been rehearsed and thought about a lot.

Comportamentul automat -- comportamentul dibacic vine din subconstient

Most of what we do is subconscious.

Automatic behavior -- skilled behavior -- is subconscious,

si este controlat de partea comportamentala.

Astfel, design-ul comportamental se refera la cum sa fi in control.

controlled by the behavioral side.

And behavioral design is all about feeling in control,

Asta include elemente precum: nivelul de folosire sau de intelegere al produsului,

which includes usability, understanding --

precum si calitatea si bogatia lui.

De aceea cutitele de marca Global sunt atat de dragute.

but also the feel and heft.

Sunt foarte bine balansate, foarte ascutite,

That's why the Global knives are so neat.

simti ca esti in control atunci cand vrei sa tai cu ele.

They're so nicely balanced, so sharp,

Sau condusul unei masini sport de inalta performanta

that you really feel you're in control of the cutting.

Or, just driving a high-performance sports car

in jurul unei curbe periculoase.

over a demanding curb --

Di nou, acel sentiment ca suntem in control deplin.

again, feeling that you are in complete control of the environment.

Sau sentimentul senzual.

Or the sensual feeling.

Acesta este un dus de marca Kohler, un dus precum o cascada.

This is a Kohler shower, a waterfall shower,

Si de fapt, apa iese si din aceste butoane de jos.

and actually, all those knobs beneath are also showerheads.

Tasneste apa de peste tot.

It will squirt you all around

Si poti sta in dusul acesta ore intregi.

and you can stay in that shower for hours --

Fara sa consumi apa degeaba, apropos,

and not waste water, by the way,

dusul recircula apa aceasta murdara.

because it recirculates the same dirty water.

(Rasete)

(Laughter)

Sau acest obiect -- este un ceainic foarte dragut pe care l-am gasit

Or this -- this is a really neat teapot I found

in hotelul The Four Seasons (cele patru anotimpuri) din Chicago.

at high tea at The Four Seasons Hotel in Chicago.

Este un ceainic de marca Ronnefeldt care se inclina.

It's a Ronnefeldt tilting teapot.

Cam asa arata ceainicul.

That's kind of what the teapot looks like

Dar cand il folosesti incepi prin a-l lasa pe spate,

but the way you use it is you lay it on its back,

apoi pui ceai in el,

apoi il umpli cu apa,

and you put tea in,

pentru ca apa trece apoi prin ceai.

and then you fill it with water.

The water then seeps over the tea.

Si ceaiul sta in chestia asta din dreapta --

And the tea is sitting in this stuff to the right --

ceaiul este in partea dreapta a liniei acestea.

E un mic pervaz inauntru, asa ca ceaiul sta acolo

the tea is to the right of this line.

si apa il umple asa.

There's a little ledge inside, so the tea is sitting there

Si cand ceaiul s-a facut, sau aproape s-a facut, il inclini.

and the water is filling it up like that.

And when the tea is ready, or almost ready, you tilt it.

Si asta face ca ceaiul sa fie partial acoperit

And that means the tea is partially covered

in timp ce se prepara.

Si cand s-a terminat, il pui in pozitie verticala.

while it completes the brewing.

Si in momentul acesta ceaiul este -- va aduceti aminte -- desupra liniei acestea

And when it's finished, you put it vertically,

si apa se ridica doar pana la acest nivel

and now the tea is -- you remember -- above this line

and the water only comes to here --

si astfel tine ceaiul la suprafata

Si mai mult de atat, acest lucru ne comunica ceva.

and so it keeps the tea out.

In asta constau emotiile.

On top of that, it communicates,

Emotiile se refera la felul in care ne comportam.

which is what emotion does.

Emotion is all about acting; emotion is really about acting.

Este vorba despre a fi in siguranta in lumea aceasta.

Cunoasterea se refera la intelegerea lumii, emotiile se refera la interpretarea ei.

It's being safe in the world.

Cognition is about understanding the world, emotion is about interpreting it --

Se refera la a sti ce e bun, ce e rau, ce e sanatos, ce e periculos,

precum si la a ne forma comportamentul. De aceea ni se contracta si relaxeaza muschii.

saying good, bad, safe, dangerous,

and getting us ready to act, which is why the muscles tense or relax.

Si de aceea putem sa spunem care-i sunt emotiile unei persoane,

And that's why we can tell the emotion of somebody else --

pentru ca muschii actioneaza fara sa-si dea seama,

ba mai mult, am evoluat astfel incat muschii fetei sunt acum plini de emotii.

because their muscles are acting, subconsciously,

except that we've evolved to make the facial muscles really rich with emotion.

Ei bine, acesta are emotii

pentru ca spune chelnerului: "Hei, am terminat. Vezi? E ridicat".

Well, this has emotions if you like,

because it signals the waiter that, "Hey, I'm finished. See -- upright."

Si chelnerul vine si spune: "Mai doriti apa?"

And the waiter can come by and say, "Would you like more water?"

Este dragut. Ce design superb.

Al treilea nivel este cel al reflectiei,

It's kind of neat. What a wonderful design.

And the third level is reflective,

care se refera la constiinta,

which is, if you like the superego,

este o mica parte din creier care nu are control asupra a ce facem,

it's a little part of the brain that has no control over what you do,

nu are control asupra -- nu vede semnificatiile,

no control over the -- doesn't see the senses,

nu controleaza muschii.

Observa ceea ce se petrece.

doesn't control the muscles.

Este acea mica voce in capul nostru

It looks over what's going on.

care se uita si spune: "Asta e bine. Asta e rau."

It's that little voice in your head

sau "De ce faci lucrul acesta? Nu inteleg."

that's watching and saying, "That's good. That's bad."

Este acea mica voce din capul nostru care vegheaza asupra constiintei.

Or, "Why are you doing that? I don't understand."

Sa va arat un produs minunat al reflectiei.

It's that little voice in your head that's the seat of consciousness.

Proprietarii masinii Hummer au spus: "Stiti, am avut multe masini in viata mea,

Here's a great reflective product.

tot felul de masini exotice,

Owners of the Hummer have said, "You know I've owned many cars in my life --

dar niciodata nu am avut o masina care sa atraga asa mare atentie."

all sorts of exotic cars,

Totul se reduce la imagine.

but never have I had a car that attracted so much attention."

Nu e vorba despre cat de buna e masina.

Dar daca preferati un model mai pozitiv,

It's about attention. It's about their image,

uitati aici o masina din marca GM (General Motors).

Motivul pentru care ai cumpara aceasta masina acum este pentru ca iti pasa de mediu.

Si o cumperi ca sa protejezi mediul,

not about the car.

chiar daca primele masini de acest tip vor fi foarte scumpe

If you want a more positive model --

this is the GM car.

si nu vor fi perfecte.

And the reason you might buy it now is because you care about the environment.

Dar acesta este design-ul "reflectiv" facut bine.

And you'll buy it to protect the environment,

Sau un ceas scump ca sa impresionezi oamenii,

even though the first few cars are going to be really expensive

care ar spune: "Oh, nu stiam ca ai ceasul asta."

and not perfected.

Spre deosebire de ceasul acesta,

But that's reflective design as well.

care e pur si simplu un ceas "comportamental",

Or an expensive watch, so you can impress people --

care probabil functioneaza mult mai bine decat cel de 13.000 de dolari pe care vi l-am aratat inainte.

"Oh gee, I didn't know you had that watch."

Dar este urat.

As opposed to this one,

Acesta este clar un ceas pe care Don Norman l-ar purta.

which is a pure behavioral watch,

Si ceea ce este fascinant este ca intarati emotiile intre ele,

which probably keeps better time than the $13,000 watch I just showed you.

creezi o frica "viscerala"

But it's ugly.

impotriva starii "reflective" care spune "E in regula. E in regula. Esti in siguranta. Esti in siguranta."

This is a clear Don Norman watch.

And what's neat is sometimes you pit one emotion against the other,

Daca parcul acesta de distractii ar fi ruginit si ar fi aproape de a se prabusi, nu te-ai duce.

the visceral fear of falling

against the reflective state saying, "It's OK. It's OK. It's safe. It's safe."

Asa ca alegi emotia cea buna.

Alt lucru interesant

If that amusement park were rusty and falling apart, you'd never go on the ride.

(Rasete)

So, it's pitting one against the other.

Deci, Jake Cress este un tamplar

si el creeaza mobila incredibil de interesanta.

The other neat thing ...

Acesta este scaunul lui cu ghiara

(Laughter)

si saracutul de scaun si-a pierdut mingiuca

si incearca sa o recupereze inainte ca cineva sa-si dea seama.

So Jake Cress is this furniture maker,

and he makes this unbelievable set of furniture.

Si interesant aici este felul in care acceptam aceasta poveste.

And this is his chair with claw,

Si astfel emotiile sunt minunate.

and the poor little chair has lost its ball

Aceasta ese noua mea persoana.

and it's trying to get it back before anybody notices.

Spun doar lucruri pozitive de acum inainte.

(Rasete)

And what's so neat about it is how you accept that story.

(Aplauze)

And that's what's nice about emotion.

So that's the new me.

I'm only saying positive things from now on.

(Laughter)

(Applause)