Steve Keil: A manifesto for play, for Bulgaria and beyond

53,206 views ・ 2011-06-15

TED


Please double-click on the English subtitles below to play the video.

Translator: Hao Feng Reviewer: Chitmin Ng
00:15
I'm here today
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今日我喺度,
00:18
to start a revolution.
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掀起一場革命。
00:20
Now before you get up in arms,
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喺你攞起武器,
00:22
or you break into song,
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開始高唱戰歌,
00:24
or you pick a favorite color,
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或者揀最中意嘅顔色之前,
00:26
I want to define what I mean by revolution.
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我想明確一下我對革命嘅定義,
00:29
By revolution,
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所謂革命,
00:31
I mean a drastic and far-reaching change
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即係喺我哋嘅思維同行為方式上,
00:34
in the way we think and behave --
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喺我哋嘅思維同行為方式上,
00:37
the way we think and the way we behave.
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我哋嘅思維同行為方式上,明白嗎?
00:40
Now why, Steve, why do we need a revolution?
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點解係史帝夫,點解我哋要一場革命
00:43
We need a revolution
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我哋需要一場革命
00:45
because things aren't working; they're just not working.
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因為有啲嘢唔啱,完全唔啱。
00:48
And that makes me really sad
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佢哋令我好頽喪,
00:50
because I'm sick and tired of things not working.
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因為我為佢哋嘅唔啱而覺得。
00:53
You know, I'm sick and tired of us not living up to our potential.
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我痛心于大家沒生活喺以我們嘅潛力可以過嘅生活。
00:56
I'm sick and tired of us being last.
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我痛心于我哋包尾。
00:59
And we are last place in so many things --
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我哋喺好多地方都係包尾——
01:02
for example, social factors.
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比如社會方面,
01:05
We're last place in Europe in innovation.
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喺創新上,我哋喺成個歐洲都係包尾嘅
01:08
There we are right at the end, right at the bottom,
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我哋喺呢度,我哋喺最尾,
01:11
last place as a culture that doesn't value innovation.
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被視為唔重視創新嘅民族。
01:14
We're last place in health care,
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我哋喺醫療保健上包尾,
01:16
and that's important for a sense of well-being.
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而呢樣嘢對幸福感喺好重要嘅
01:18
And there we are, not just last in the E.U.,
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我哋唔止喺歐盟包尾,
01:20
we're last in Europe, at the very bottom.
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我哋仲喺歐洲包尾,墊底。
01:22
And worst of all,
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最弊嘅喺,
01:24
it just came out three weeks ago, many of you have seen it, The Economist.
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三個星期前先發布嘅,你哋好多人都應該睇過,經濟學人。
01:27
We're the saddest place on Earth,
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我哋係世界上最悲傷嘅地方,
01:30
relative to GDP per capita --
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關聯到人均GDP——
01:32
the saddest place on Earth.
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世界上最悲傷嘅地方。
01:34
That's social. Let's look at education.
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呢個只喺社會方邊,再睇下教育。
01:37
Where do we rank three weeks ago
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我哋喺三個星期之前,
01:39
in another report by the OECD?
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一份经合組織(OECD)嘅報告指出
01:41
Last in reading, math and science. Last.
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閱讀,數學同科學都係包尾嘅,包尾。
01:44
Business:
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商業上:
01:46
The lowest perception in the E.U.
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我哋係歐盟入面,對于
01:48
that entrepreneurs provide benefits to society.
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【企業家提供福利畀社會】呢個概唸嘅認同度最低。
01:51
Why as a result, what happens?
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結果?
01:53
The lowest percentage of entrepreneurs starting businesses.
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最少人做生意。
01:56
And this is despite the fact
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即使每個人都知道
01:58
that everybody knows that small business
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小型企業喺經濟發展嘅引擎
02:00
is the engine of economies.
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呢個事實。
02:02
We hire the most people; we create the most taxes.
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我哋小型企業提供最多嘅職位,我哋貢獻最多嘅稅收。
02:05
So if our engine's broken, guess what?
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所以,如果我哋嘅引擎壞咗,會點?
02:08
Last in Europe GDP per capita.
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喺歐洲人均GDP上我哋亦係包尾。
02:11
Last.
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包尾。
02:13
So it's no surprise, guys, that 62 percent of Bulgarians
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所以,一啲都唔奇怪,
02:16
are not optimistic about the future.
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一啲都唔奇怪。
02:18
We're unhappy, we have bad education,
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我哋唔開心,我哋教育唔好,
02:20
and we have the worst businesses.
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我哋仲有最差嘅生意。
02:23
And these are facts, guys.
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而呢啲都喺事實啊,各位。
02:25
This isn't story tale; it's not make-believe.
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唔係古仔,唔係作出來嘅。
02:28
It's not.
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唔係!
02:30
It's not a conspiracy I have got against Bulgaria. These are facts.
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唔係我用來針對保加利亞嘅隂謀,呢個喺事實。
02:33
So I think it should be really, really clear
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所以,好明顯,
02:35
that our system is broken.
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我哋嘅繫統short咗。
02:37
The way we think, the way we behave,
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我哋霖嘢嘅方式,我哋嘅行為,
02:39
our operating system of behaving is broken.
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我哋嘅操作繫統short咗。
02:41
We need a drastic change in the way we think and behave
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我哋需要一個長遠而徹底嘅改變,
02:44
to transform Bulgaria for the better,
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來令保加利亞變得更好,
02:46
for ourselves, for our friends,
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爲咗我哋自己,爲咗我哋嘅朋友
02:48
for our family and for our future.
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爲咗我哋屋企人,同埋我哋嘅未來。
02:50
How did this happen?
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點做啊?
02:52
Let's be positive now. We're going to get positive. How did this happen?
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樂觀啲,我哋積極啲。點先可以改變?
02:55
I think we're last because --
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我認為,我哋包尾係因為——
02:57
and this is going to be drastic to some of you --
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呢個可能會震撼到一啲人——
02:59
because we are handicapping ourselves.
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因為我哋固步自封。
03:01
We're holding ourselves back
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我哋扯著自己返轉頭
03:03
because we don't value play.
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因為我哋唔重視玩。
03:05
I said "play," all right.
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我話【玩】!
03:07
In case some of you forgot what play is, this is what play looks like.
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可能有啲人已經唔記得乜嘢係玩了,玩係咁樣嘅。
03:10
Babies play, kids play,
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bb仔玩,細路仔玩,
03:12
adults play.
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大人玩。
03:14
We don't value play.
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我哋唔重視玩。
03:16
In fact, we devalue play.
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事實上,我哋輕視玩。
03:18
And we devalue it in three areas.
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我哋喺呢三個方面輕視玩。
03:20
Let's go back to the same three areas.
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睇返我哋啱先講嘅三個方面。
03:22
Social: 45 years of what?
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社會方面:45年嘅乜?
03:24
Of communism --
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共産主義
03:26
of valuing the society and the state over the individual
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社會同國家高于個人利益
03:29
and squashing, inadvertently,
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無意之中碾壓咗創造力,
03:31
creativity, individual self-expression and innovation.
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自我表達,同創新意識。
03:35
And instead, what do we value?
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相反,我哋重視乜嘢?
03:37
Because it's shown
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好明顯,
03:39
the way we apply, generate and use knowledge
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我哋做嘢,生産,同知識運用
03:43
is affected by our social and institutional context,
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係畀我哋嘅社會同製度環境所影響,
03:45
which told us what in communism?
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共産主義要我哋點做?
03:47
To be serious.
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严肃。
03:49
To be really, really serious.
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要严肃。
03:51
It did.
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非常非常严肃。
03:53
(Applause)
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(掌聲)
03:57
Be serious.
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講真咖。
03:59
I can't tell you how many times I've been scolded in the park
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我已經記唔清畀人喺公園鬧過幾多次,
04:02
for letting my kids play on the ground.
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因為我畀我嘅細路喺地下玩。
04:06
Heaven forbid they play in the dirt, the kal,
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絕對唔畀佢哋喺泥(кал,保加利亚语)度玩,
04:09
or even worse, lokvi, water -- that will kill them.
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更咪話玩水,咁會害死佢哋。
04:12
I have been told by babas and dyados
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爺爺嫲嫲同我講,
04:14
that we shouldn't let our kids play so much
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我哋唔可以畀細路玩咁多,
04:17
because life is serious
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因為人生喺嚴肅認真嘅,
04:19
and we need to train them for the seriousness of life.
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我哋要訓練佢哋面對人生嘅嚴肅認真。
04:21
We have a serious meme running through.
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我哋文化之中有一個嚴肅嘅基因。
04:24
It's a social gene running through us.
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係我哋體內嘅社會基因。
04:26
It's a serious gene.
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一個嚴肅嘅基因。
04:28
It's 45 years of it
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45年來
04:30
that's created what I call the "baba factor."
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佢創造咗我叫做“嫲嫲因素”嘅嘢。
04:32
(Laughter)
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(笑聲)
04:34
(Applause)
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(掌聲)
04:36
And here's how it works.
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過程係咁嘅,
04:38
Step one: woman says, "I want to have a baby. Iskam baby."
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第一步:“女人話,我想有個得意嘅BB。”
04:41
Step two: we get the baby. Woohoo!
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第二部:我哋生咗個BB出來啦~
04:43
But then what happens in step three?
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但第三步又點咧?
04:45
I want to go back to work
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我要返工,
04:47
because I need to further my career or I just want to go have coffees.
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因為我想發展自己嘅事業,或者想飲杯咖啡。
04:50
I'm going to give bebko to baba.
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我要將BB畀嫲嫲睇著。
04:53
But we need to remember
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但記得嘛?
04:55
that baba's been infected by the serious meme for 45 years.
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嫲嫲已經畀嚴肅基因影響咗45年啦。
04:58
So what happens?
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所以發生乜事?
05:00
She passes that virus on to baby,
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佢將呢個病毒傳畀BB,
05:03
and it takes a really, really, really long time -- as the redwood trees --
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而咁要花好長好長時間——好似紅杉樹一樣,
05:07
for that serious meme
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將呢個嚴肅基因
05:09
to get out of our operating system.
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從我哋思想入邊消除。
05:12
What happens then?
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跟著咧?
05:14
It goes into education where we have an antiquated education system
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我哋嘅教育體製抱殘守缺
05:17
that has little changed for 100 years,
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100年先變得嗰啲咁多
05:19
that values rote learning,
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重視死記硬揹,
05:21
memorization and standardization,
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生搬硬套,墨守陳規,
05:23
and devalues self-expression, self-exploration,
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輕視自我表達,自我探索,
05:26
questioning, creativity and play.
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疑問,創造,同玩耍。
05:28
It's a crap system.
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呢個繫統坏咗。
05:30
True story: I went looking for a school for my kid.
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真實故事:我幫我嘅仔揾學校。
05:34
We went to this prestigious little school
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去到呢間出名嘅細學校,
05:36
and they say they're going to study math 10 times a week
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佢哋話學校一個星期上10堂數學
05:38
and science eight times a week
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8堂科學
05:40
and reading five times a day and all this stuff.
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5堂閱讀,等等等等。
05:42
And we said, "Well what about play and recess?"
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跟著我哋問:“咁啲學生玩幾耐啊?”
05:45
And they said, "Ha. There won't be a single moment in the schedule."
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佢哋話:“課程表入邊根本就沒呢樣嘢。”
05:48
(Laughter)
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(笑聲)
05:50
And we said, "He's five."
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跟著我哋話“佢先5歲咋。”
05:52
What a crime. What a crime.
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犯罪!犯罪!
05:54
And it's a crime
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咁係犯罪
05:56
that our education system is so serious because education is serious
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我哋嘅教育體繫太嚴肅了,
05:59
that we're creating mindless, robotic workers
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我哋剩係識創造沒腦嘅機械工人
06:01
to put bolts in pre-drilled holes.
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去同螺母上螺絲。
06:03
But I'm sorry, the problems of today
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但可惜嘅喺,而家嘅問題,
06:05
are not the problems of the Industrial Revolution.
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唔喺工業革命嗰時嘅問題。
06:07
We need adaptability,
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我哋需要適應能力,
06:09
the ability to learn how to be creative and innovative.
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去學習創造同創新。
06:12
We don't need mechanized workers.
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我哋唔需要機械人咁嘅工作者。
06:14
But no, now our meme goes into work where we don't value play.
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現實喺,我哋嘅文化輕視玩。
06:17
We create robotic workers that we treat like assets,
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我哋創造機械人咁嘅工人,仲當喺工具咁,
06:20
to lever and just throw away.
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用完就丟。
06:22
What are qualities of a Bulgarian work?
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保加利亞人工作嘅特點係乜?
06:25
Autocratic --
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獨斷專橫——
06:27
do what I say because I'm the chef.
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照我講嘅做,因為我係老闆。
06:29
I'm the boss and I know better than you.
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我叻過你。
06:31
Untrusting -- you're obviously a criminal, so I'm going to install cameras.
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唔信任——你擺明係個罪犯,所以我要裝攝像槍。
06:34
(Laughter)
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(笑聲)
06:36
Controlling --
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指手画脚——
06:38
you're obviously an idiot, so I'm going to make
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你擺明係個死蠢,所以我要整幾百萬個步驟畀你跟著
06:40
a zillion little processes for you to follow so you don't step out of the box.
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咁你就唔會做錯啦。
06:43
So they're restrictive -- don't use your mobile phone,
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佢哋仲好嚴格——唔畀用打電話,
06:45
don't use your laptop, don't search the Internet,
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唔畀用手提電腦,唔畀上網,
06:47
don't be on I.M.
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唔畀用聊天工具。
06:49
That's somehow unprofessional and bad.
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太唔專業了,
06:51
And at the end of the day, it's unfulfilling
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做足一日,沒啲成就感,
06:53
because you're controlled, you're restricted, you're not valued
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因為你畀人睇著,你畀人限製著,你沒價值
06:56
and you're not having any fun.
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仲要無聊到死。
06:58
In social, in education and in our business,
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喺社會,教育,工作上,
07:00
don't value play.
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我哋唔重視玩。
07:02
And that's why we're last,
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呢個就係我哋包尾嘅原因,
07:04
because we don't value play.
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因為我哋唔重視玩。
07:06
And you can say, "That's ridiculous, Steve. What a dumb idea.
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你可能會話,“史帝夫喺度亂噏。咁沒譜嘅霖法都有嘎。
07:09
It can't be because of play.
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點可能喺因為玩咧。
07:11
Just play, that's a stupid thing."
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因為玩好蠢。”喺咪?
07:13
We have the serious meme in us.
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因為我哋有嚴肅基因。
07:15
Well I'm going to say no.
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我要話,唔係!
07:17
And I will prove it to you in the next part of the speech --
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我跟著落來就會證明畀你睇——
07:20
that play is the catalyst, it is the revolution,
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玩係催化剂,係變革,
07:23
that we can use to transform Bulgaria for the better.
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係用來令保加利亞變得更好嘅載體。
07:26
Play:
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玩:
07:28
our brains
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我哋嘅大腦,
07:30
are hardwired for play.
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係专为玩耍而设计嘅。
07:32
Evolution has selected,
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生物進化選擇咗佢,
07:34
over millions and billions of years,
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超過千萬年,
07:37
for play in animals and in humans.
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仍然保留喺人類同動物身上。
07:40
And you know what?
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知道嘛?
07:42
Evolution does a really, really good job
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進化非常有用,
07:44
of deselecting traits that aren't advantageous to us
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佢淘汰棄對我哋有害嘅身體特徴。
07:47
and selecting traits for competitive advantage.
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選擇利于生物競爭嘅特性。
07:50
Nature isn't stupid, and it selected for play.
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自然好醒目,而佢選擇咗玩來幫助進化。
07:53
Throughout the animal kingdom, for example:
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以動物界為例,
07:55
ants. Ants play.
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螞蟻玩,
07:57
Maybe you didn't know that.
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不過你可能唔知,
07:59
But when they're playing,
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佢哋玩嘅時候,
08:01
they're learning the social order and dynamics of things.
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學會咗社會秩序同事物規律。
08:03
Rats play, but what you might not have known
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家鼠玩,不過你可能唔知,
08:05
is that rats that play more
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家鼠玩得越多
08:07
have bigger brains
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佢哋嘅腦就越大
08:09
and they learn tasks better,
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佢哋學嘢就會越快,
08:11
skills.
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佢哋學技能更容易。
08:13
Kittens play. We all know kittens play.
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貓仔玩,我哋都知道貓仔玩。
08:15
But what you may not know
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不過你可能唔知,
08:17
is that kittens deprived of play
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貓仔唔玩,
08:20
are unable to interact socially.
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就沒辦法同其他貓交際。
08:22
They can still hunt, but they can't be social.
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佢哋仲係可以抓老鼠,但會孤僻。
08:25
Bears play.
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熊亦玩。
08:27
But what you may not know
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不過你可能唔知,
08:29
is that bears that play more survive longer.
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熊玩得越多,生存得越耐。
08:32
It's not the bears that learn how to fish better.
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唔係嗰只抓魚叻嘅,
08:34
It's the ones that play more.
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而係玩得多嗰只。
08:37
And a final really interesting study --
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最后仲有一項有趣嘅研究,
08:39
it's been shown, a correlation
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表明玩同腦容積
08:41
between play and brain size.
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嘅關繫
08:43
The more you play, the bigger the brains there are.
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你玩得越多,大腦就會越發達。
08:46
Dolphins, pretty big brains, play a lot.
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海豚,有好大嘅腦,玩得好多。
08:49
But who do you think
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你認為邊個有最大嘅腦?
08:51
with the biggest brains are the biggest players?
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邊個最玩得嘅?
08:54
Yours truly: humans.
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梗喺你啦,人類!
08:56
Kids play, we play --
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細路玩,我哋玩——
08:58
of every nationality, of every race,
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每個國家,每個種族,
09:00
of every color, of every religion.
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每种膚色,每個宗教。
09:02
It's a universal thing -- we play.
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呢樣嘢喺普世共有嘅——我哋玩。
09:04
And it's not just kids, it's adults too.
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唔單止喺細路玩,大人亦玩。
09:07
Really cool term: neoteny --
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有型嘅講法:幼态延续——
09:09
the retention of play and juvenile traits in adults.
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少年好玩嘅天性喺成年人内心嘅延续
09:12
And who are the biggest neotenists?
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邊個最童心未泯?
09:14
Humans. We play sports.
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人類。我哋玩運動。
09:16
We do it for fun, or as Olympians, or as professionals.
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爲咗娛樂,參賽,或者當成職業。
09:18
We play musical instruments.
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我哋玩樂器。
09:20
We dance, we kiss, we sing,
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我哋跳舞,我哋親吻,我哋唱歌,
09:22
we just goof around.
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我哋追逐打闹。
09:24
We're designed by nature to play
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我哋天生就識玩
09:27
from birth to old age.
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由細到大。
09:30
We're designed to do that continuously --
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我哋被設計成一直咁做——
09:33
to play and play a lot
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玩,搏命玩
09:35
and not stop playing.
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永遠唔停止玩。
09:37
It is a huge benefit.
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玩有巨大嘅好處。
09:40
Just like there's benefits to animals,
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就好似對動物嘅好處一樣,
09:42
there's benefits to humans.
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佢亦有對人類嘅好處。
09:44
For example, it's been shown
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比如,刺激喺杏仁体嘅
09:46
to stimulate neural growth in the amygdala,
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神經生長,
09:48
in the area where it controls emotions.
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呢度喺情緒控製中心。
09:50
It's been shown to promote pre-frontal cortex development
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仲會促進脑前额叶外皮生長
09:53
where a lot of cognition is happening.
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呢度喺意識形成嘅區域。
09:55
As a result, what happens?
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玩得多嘅結果係乜?
09:57
We develop more emotional maturity if we play more.
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我哋情感更加成熟,
10:00
We develop better decision-making ability
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我哋嘅決策能力更強。
10:02
if we play more.
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如果我哋玩得多嘅話。
10:04
These guys are facts.
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呢啲係事實。
10:06
It's not fiction, it's not story tales, it's not make-believe;
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唔喺古仔,唔喺亂噏,可能沒人信。
10:08
it's cold, hard science.
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但呢啲係硬科學。
10:10
These are the benefits to play.
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玩有太多嘅好處了。
10:13
It is a genetic birthright that we have,
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呢個係我哋天生嘅權利,
10:16
like walking or speaking or seeing.
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像好似講話,行路一樣。
10:19
And if we handicap ourselves with play,
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而如果我們限製自己玩,
10:21
we handicap ourselves
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我們固步自封,裹足不前
10:23
as if we would with any other birthright that we have.
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如果唔行使我哋天生嘅權利。
10:25
We hold ourselves back.
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我哋就會扯著自己返轉頭。
10:29
Little exercise just for a second:
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做個小練習。
10:31
close your eyes
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合埋雙眼。
10:33
and try to imagine a world without play.
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試下想象一個沒得玩嘅世界,
10:36
Imagine a world without theater, without the arts,
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想象下一個世界沒戲劇,沒藝術嘅,
10:39
without song, without dancing,
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沒歌曲,沒舞蹈,
10:42
without soccer, without football,
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沒足球,沒橄欖球,
10:44
without laughter.
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沒笑聲。
10:46
What does this world look like?
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呢個世界睇落點啊?
10:48
It's pretty bleak.
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慘白。
10:50
It's pretty glum.
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灰暗。
10:52
Now imagine your workplace.
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而家想象一下你工作嘅地方。
10:54
Is it fun? Is it playful?
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有趣嘛?好玩嘛?
10:56
Or maybe the workplace of your friends -- here we're forward thinking.
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或者你朋友嘅工作環境——做個换位思考
10:59
Is it fun? Is it playful?
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有趣嘛?好玩嘛?
11:01
Or is it crap? Is it autocratic, controlling,
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定係沒癮,機械化,高壓,
11:04
restrictive and untrusting and unfulfilling?
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诸多阻滯,唔信任,沒成就感?
11:09
We have this concept
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我哋有個觀唸
11:11
that the opposite of play is work.
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玩嘅反義詞就喺做嘢
11:14
We even feel guilty if we're seen playing at work.
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我哋甚至會因為喺工作中玩而覺得慚愧。
11:17
"Oh, my colleagues see me laughing. I must not have enough work,"
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“弊啦,我同事見到我喺度笑。我一定係做得唔夠落力,”
11:20
or, "Oh, I've got to hide because my boss might see me.
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或者“我要收埋因為老細可能見到我。
11:23
He's going to think I'm not working hard."
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佢會覺得我唔夠努力工作。”
11:26
But I have news for you: our thinking is backwards.
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但我有個消息要話畀你啲知:我哋霖反咗。
11:28
The opposite of play
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玩嘅反義詞
11:30
is not work.
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唔喺工作。
11:32
The opposite of play
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玩嘅反義詞
11:34
is depression. It's depression.
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喺壓抑,壓抑。
11:37
In fact,
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事實上,
11:39
play improves our work.
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玩提昇我哋嘅工作水平。
11:41
Just like there's benefits for humans and animals,
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就好似嗰啲對人類同動物嘅好處一樣,
11:43
there's benefits for play at work.
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呢啲係玩對工作嘅好處。
11:45
For example, it stimulates creativity.
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比如,佢刺激創造力。
11:49
It increases our openness to change.
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佢提昇我哋接受改變嘅開明度。
11:52
It improves our ability to learn.
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佢提昇我哋學習嘅能力。
11:54
It provides a sense of purpose and mastery --
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佢提供一種目標同掌控感——
11:56
two key motivational things
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通過玩
11:58
that increase productivity,
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提高生産效率
12:00
through play.
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有2個關鍵因素
12:02
So before you start thinking of play as just not serious,
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唔好急著認為玩唔認真299 00:11:50,000 --> 00:11:52,000 玩唔代表輕浮。
12:05
play doesn't mean frivolous.
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玩唔代表輕浮。
12:07
You know, the professional athlete that loves skiing,
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職業運動員中意滑雪,
12:09
he's serious about it, but he loves it.
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佢對滑雪好認真,但佢亦一樣愛呢樣運動。
12:12
He's having fun, he's in the groove, he's in the flow.
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佢覺得開心,覺得愉快,覺得甘暢淋灕。
12:15
A doctor might be serious,
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醫生可能會嚴肅,
12:17
but laughter's still a great medicine.
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但笑聲依然係偉大嘅傷藥。
12:21
Our thinking is backwards.
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我哋霖反咗。
12:23
We shouldn't be feeling guilty.
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我哋唔應該覺得丑。
12:25
We should be celebrating play.
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我哋應該慶祝玩樂。
12:27
Quick example from the corporate world.
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一個企業嘅簡單例子
12:29
FedEx, easy motto: people, service, profit.
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聯邦快遞,簡單口號:人,服務,利潤。
12:32
If you treat your people like people, if you treat them great,
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如果你人性化咁對員工,你對佢哋好,
12:35
they're happier, they're fulfilled, they have a sense of mastery and purpose.
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佢哋更加開心,佢哋會覺得滿足,佢哋會有目標同掌控感。
12:38
What happens? They give better service --
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跟著會點?佢哋會提供更好嘅服務——
12:40
not worse, but better.
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唔係更差,而係更好。
12:42
And when customers call for service
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当客人需要服务时,
12:44
and they're dealing with happy people that can make decisions and are fulfilled,
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佢哋係同開心有主見有成就感嘅人打交道,
12:47
how do the customers feel? They feel great.
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客人會覺得點啊?佢哋會好滿足。
12:49
And what do great customers do, great-feeling customers?
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滿足嘅客人會點做?
12:52
They buy more of your service and they tell more of their friends,
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佢哋買你更多嘅服務同話畀更多嘅朋友知,
12:54
which leads to more profit.
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咁就帶來更多嘅利潤。
12:56
People, service, profit.
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人,服務,利潤。
12:58
Play increases productivity, not decreases.
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玩耍提高生産力,唔係降低
13:01
And you're going to say,
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跟著你會話,
13:03
"Gee, that can work for FedEx out there in the United States,
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“唓,聯邦快遞呢套喺美國就行得通咯,
13:05
but it can't work in Bulgaria.
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保加利亞就唔掂啦。
13:07
No way. We're different."
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唔得。我哋係唔同嘅。”
13:09
It does work in Bulgaria, you guys. Two reasons.
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各位,佢對保加利亞一樣有用,2個原因。
13:11
One, play is universal.
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一,玩係世界通用嘅。
13:13
There's nothing weird about Bulgarians that we can't play,
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要踢开严肃基因,
13:16
besides the serious meme that we have to kick out.
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我哋保加利亚人玩无可厚非。
13:18
Two, I've tried it. I've tried at Sciant.
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二,我已經喺Sciant試過了。
13:21
When I got there, we had zero happy customers.
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當我去嗰度嘅時候,我哋一個開心嘅客人都沒。
13:23
Not one customer would refer us.
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沒人願意揾我哋。
13:25
I asked them all.
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我問勻曬每一個人.
13:27
We had marginal profit -- I did.
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我哋占有市場最少嘅利潤——曾經
13:29
We had marginal profits,
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我哋占有市場最少嘅利潤,
13:31
and we had unhappy stakeholders.
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我哋有唔開心嘅股東。
13:33
Through some basic change,
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通過一啲基本嘅改變,
13:35
change like improving transparency,
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比如提昇透明度,
13:38
change like promoting self-direction
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比如促進自我引導
13:40
and collaboration, encouraging collaboration,
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合作,鼓勵合作,
13:43
not autocracy,
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而唔係機械化,
13:45
the things like having a results-focus.
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由結果引導努力。
13:47
I don't care when you get in in the morning. I don't care when you leave.
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我介意你幾時返工,我介意你幾時放工。
13:50
I care that your customer and your team is happy
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我介意嘅喺你嘅客人同同事開心
13:52
and you're organized with that.
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你係令佢哋開心嘅人。
13:54
Why do I care if you get in at nine o'clock?
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點解我唔介意你係咪9點鐘返工?
13:56
Basically promoting fun.
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因為樂趣。
13:58
Through promoting fun and a great environment,
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通過提昇樂趣同好嘅工作環境
14:01
we were able to transform Sciant
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我哋已經將Sciant變好
14:03
and, in just three short years --
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而呢個改變只係用咗短短3年——
14:05
sounds like a long time, but change is slow --
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聽起身好耐,不過改變唔多——
14:07
every customer, from zero to every customer referring us,
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每個客人,從一個客都沒到個個客人都選擇我哋,
14:10
above average profits for the industry
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我哋有咗呢行入邊超過50%嘅利潤
14:12
and happy stakeholders.
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同埋開心嘅股東。
14:14
And you can say, "Well how do you know they're happy?"
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跟著你會問,“你點知佢哋開心嘎?”
14:16
Well we did win, every year that we entered,
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我哋做到咗,每一年我哋都獲得
14:18
one of the rankings for best employer for small business.
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小型企業最佳老闆獎
14:21
Independent analysis from anonymous employees
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呢個喺員工匿名投票嘅
14:23
on their surveys.
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獨立研究。
14:25
It does, and it can, work in Bulgaria.
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玩, 對保加利亞係有用兼且行得通嘅.
14:27
There's nothing holding us back,
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沒嘢扯緊我哋返轉頭,
14:29
except our own mentality about play.
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除咗我哋對玩嘅成見.
14:32
So some steps that we can take -- to finish up --
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最尾, 呢幾步可以
14:35
how to make this revolution through play.
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通過玩促成革命.
14:37
First of all, you have to believe me.
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首先, 你要信我.
14:39
If you don't believe me,
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如果你唔信我,
14:41
well just go home and think about it some more or something.
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咁就返屋企霖下先.
14:43
Second of all, if you don't have the feeling of play in you,
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其次,如果你沒玩嘅興緻,
14:46
you need to rediscover play.
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你要揾返佢返來來.
14:48
Whatever it was that as a kid you used to enjoy,
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無論佢係你以前覺得好玩嘅,
14:50
that you enjoyed only six months ago,
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可能就玩得個半年,
14:52
but now that you've got that promotion you can't enjoy,
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不過今日你因為昇職而唔玩得,373 00:14:39,000 --> 00:14:41,000 因為你覺得要嚴肅啦,
14:54
because you feel like you have to be serious,
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因為你覺得要嚴肅啦,
14:56
rediscover it.
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揾返佢。375 00:14:43,000 --> 00:14:45,000 我唔理係佢踩單車爬山,定睇書,定打機,376 00:14:45,000 --> 00:14:47,000 揾返佢.
14:58
I don't care if it's mountain biking or reading a book or playing a game.
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我唔理喺踩單車爬山, 定讀書, 定打機,
15:00
Rediscover that
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揾返佢.
15:02
because you're the leaders,
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因為你係領袖,
15:04
the innovation leaders, the thought leaders.
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維新領袖, 思想領袖。379 00:14:51,000 --> 00:14:53,000 你係嗰個要返去辦公室
15:06
You're the ones that have to go back to the office
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你喺嗰個要返去辦公室
15:08
or talk to your friends
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話畀你同事同朋友知嘅人
15:10
and ignite the fire of change in the play revolution.
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然后燃起玩嘅革命之火.
15:13
You guys have to, and if you're not feeling it,
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你一定要做, 否則
15:15
your colleagues, your employees, aren't going to feel it.
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你嘅同事, 你嘅手足係唔會信嘅.
15:18
You've got to go back and say, "Hey, I'm going to trust you."
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你要返去同佢哋講:"喂, 我信你。"
15:21
Weird concept: I hired you; I should trust you.
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呢個霖法一啲都唔奇怪. 我請你梗係要信你嘎啦。386 00:15:09,000 --> 00:15:12,000 我準備畀支咪你. 我要授權畀你.
15:24
I'm going to let you make decisions. I'm going to empower you,
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我準備畀支咪你. 我要授權畀你.
15:27
and I'm going to delegate to the lowest level, rather than the top.
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我畀你抓主意, 將權利下放, 而唔係集權。
15:30
I'm going to encourage constructive criticism.
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我要鼓勵建設性嘅批判。389 00:15:18,000 --> 00:15:20,000 我要畀妳挑戰權威。
15:33
I'm going to let you challenge authority.
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我要畀妳挑戰權威.
15:35
Because it's by challenging the way things are always done
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因為咁係爲咗挑戰我哋過往嘅做事方式
15:38
is that we are able to break out of the rut that we're in
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爲咗打破過往嘅陳規陋習
15:40
and create innovative solutions
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為今日嘅問題
15:42
to problems of today.
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帶來新嘅解決方法.
15:44
We're not always right as leaders.
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作為領袖, 我哋唔係永遠都啱.
15:46
We're going to eradicate fear.
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我哋要根除恐懼.
15:48
Fear is the enemy of play.
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恐懼喺玩耍嘅敵人.
15:51
And we're going to do things
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我哋準備做嘅事有
15:53
like eliminate restrictions.
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消除約束.
15:55
You know what, let them use their mobile phone
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畀佢哋用手機
15:57
for personal calls -- heaven forbid.
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來打私人電話——唔好禁止。
16:00
Let them be on the Internet.
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畀佢哋上網。
16:02
Let them be on instant messengers.
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畀佢哋用即時聊天軟件。
16:05
Let them take long lunches.
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畀佢哋食耐啲晏。
16:09
Lunch is like the recess for work.
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午飯好似工作時嘅休息。
16:11
It's when you go out in the world
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畀妳離開工作
16:13
and you recharge your brain, you meet your friends,
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同大腦充電,見下朋友,
16:15
you have a beer, you have some food, you talk,
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飲盃酒,食啲嘢,傾下計,
16:18
you get some synergy of ideas
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你可能會有
16:20
that maybe you wouldn't have had before.
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一啲以前從來未有過嘅創意。
16:22
Let them do it. Give them some freedom,
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畀佢哋咁做,畀啲自由佢哋。
16:25
and in general, let them play. Let them have fun at the workplace.
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講到白,就係畀佢哋玩。畀佢哋喺工作中享受樂趣。
16:28
We spend so much of our lives at the workplace,
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我哋要花大部分嘅光隂喺工作上,
16:31
and it's supposed to be, what, a miserable grind,
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所以呢度唔應該成為冇癮嘅地方,
16:33
so that 20 years from now, we wake up and say, "Is this it?
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否則20年之后,有一日你起床然后問:“我成世就係咁啦?
16:36
Is that all there was?"
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咁就係我過去做嘅一切?”
16:38
Unacceptable. Nepriemliv.
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我接受唔到!
16:40
(Laughter)
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(笑聲)
16:43
So in summary,
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所以,
16:45
we need a drastic change
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我哋需要一個喺我哋嘅思維同行為方式上
16:47
in the way we think and behave,
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16:49
but we don't need
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但我哋唔需要
16:51
a workers' revolution.
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工人起義。
16:54
We don't need a workers' revolution.
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我哋唔需要工人起義。
16:56
What we need
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我哋要嘅係
16:58
is a players' uprising.
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玩家嘅覺醒。
17:00
What we need is a players' uprising.
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我哋要嘅係玩家嘅覺醒。
17:03
What we need is a players' uprising.
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我哋要嘅係玩家嘅覺醒。
17:05
Seriously, we need to band together.
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認真嘅,我哋要一齊努力。
17:07
Today is the start of the uprising.
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今日就係覺醒嘅開始。
17:09
But what you need to do
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而你哋要做嘅就係
17:11
is fan the flames of the revolution.
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點燃革命之火。
17:13
You need to go and share your ideas and your success stories
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你要行動,講出你嘅睇法同
17:16
of what worked
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關于玩帶來成功嘅故事
17:18
about reinvigorating our lives, our schools,
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關于重塑我哋嘅生活,我哋嘅學校,
17:21
and our work with play;
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點樣將玩同工作結合。
17:23
about how play promotes
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關于玩點樣促進
17:25
a sense of promise and self-fulfillment;
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目的性同成就感,
17:28
of how play promotes innovation and productivity,
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關于玩點樣促進創新同生産效率;
17:32
and, ultimately, how play creates meaning.
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最重要嘅,係玩點樣令一切變得有意義。
17:36
Because we can't do it alone. We have to do it together,
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因為我哋沒辦法孤身奮戰。我哋要一齊努力。
17:39
and together, if we do this and share these ideas on play,
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而如果我哋一齊努力傳播關于玩嘅思想,
17:42
we can transform Bulgaria for the better.
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我哋就可以令保加利亞變得更好。
17:46
Thank you.
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多謝。
17:48
(Applause)
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(掌聲)
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