How to get back to work after a career break | Carol Fishman Cohen

217,530 views ・ 2016-04-13

TED


Please double-click on the English subtitles below to play the video.

Translator: Wink Wong Reviewer: Alan Watson
00:14
People returning to work after a career break:
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無做嘢一排、又再出返嚟工作嘅人
00:17
I call them relaunchers.
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我叫佢哋做重新工作嘅人
佢哋暫時無做嘢 係為咗要照顧老人家
00:20
These are people who have taken career breaks for elder care,
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00:23
for childcare reasons,
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照顧小孩、追求自己嘅興趣
00:25
pursuing a personal interest
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00:27
or a personal health issue.
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又或者係健康問題
00:30
Closely related are career transitioners of all kinds:
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呢啲重新工作嘅人唔同行業都有:
00:33
veterans, military spouses,
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老兵、軍人嘅家眷、剛剛退休嘅人士
00:35
retirees coming out of retirement
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00:38
or repatriating expats.
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又或者係旅居完返國嘅僑胞
00:41
Returning to work after a career break is hard
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佢哋冇做嘢咁耐,要重新工作好難
00:44
because of a disconnect between the employers
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因為僱主同重新工作者 嘅關係已經斷咗
00:47
and the relaunchers.
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00:49
Employers can view hiring people with a gap on their resume
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僱主會見到佢哋嘅 履歷有一欄空白
00:53
as a high-risk proposition,
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認為請佢哋係好大風險
00:55
and individuals on career break can have doubts about their abilities
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呢啲求職者都懷疑自己 重返職場嘅能力
00:59
to relaunch their careers,
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01:01
especially if they've been out for a long time.
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尤其佢哋已經好耐無做嘢
01:04
This disconnect is a problem that I'm trying to help solve.
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我就係想幫佢哋解決 僱主同前員工關係冇咗嘅問題
01:09
Now, successful relaunchers are everywhere and in every field.
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宜家各行各業都有人 成功重返職場
01:14
This is Sami Kafala.
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呢個係 Sami Kafala
01:16
He's a nuclear physicist in the UK
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佢係英國核子物理學家
01:19
who took a five-year career break to be home with his five children.
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佢無做嘢五年,返咗屋企湊五個細路
01:24
The Singapore press recently wrote about nurses returning to work
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新加坡新聞最近講
一啲護士離開職場好耐之後再度工作
01:28
after long career breaks.
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01:30
And speaking of long career breaks,
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講起長期離膱
01:32
this is Mimi Kahn.
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呢個係 Mimi Kahn
01:34
She's a social worker in Orange County, California,
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佢喺加州橘郡做社工
01:37
who returned to work in a social services organization
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佢冇做嘢 25 年之後
01:40
after a 25-year career break.
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返返去社會服務機構工作
01:43
That's the longest career break that I'm aware of.
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以我所知,呢個係最長嘅離職期
01:46
Supreme Court Justice Sandra Day O'Connor
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高等法院法官 Sandra Day O'Connor
01:48
took a five-year career break early in her career.
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佢工作生涯早期曾經離職五年
01:52
And this is Tracy Shapiro, who took a 13-year career break.
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呢個係 Tracy Shapiro 佢離職 13 年
01:57
Tracy answered a call for essays by the Today Show
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Tracy 回應 Today Show 觀眾寄嚟嘅信
02:01
from people who were trying to return to work
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觀眾話想出嚟工作
02:03
but having a difficult time of it.
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但覺得困難重重
02:06
Tracy wrote in that she was a mom of five who loved her time at home,
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Tracy 回信話佢係一個媽媽
有五個細路,熱愛家庭生活
02:10
but she had gone through a divorce and needed to return to work,
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但佢離咗婚,需要返返職場
02:14
plus she really wanted to bring work back into her life
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而且佢想生活裏邊有返工作
02:17
because she loved working.
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因為佢鍾意做嘢
02:19
Tracy was doing what so many of us do
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Tracy 以前就好似我哋好多人咁
02:22
when we feel like we've put in a good day in the job search.
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覺得用咗一日時間搵工就係好好
02:25
She was looking for a finance or accounting role,
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佢想搵一份金融或者會計嘅工作
02:28
and she had just spent the last nine months
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佢好努力花咗九個月上網搵工
02:31
very diligently researching companies online
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02:34
and applying for jobs with no results.
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但都係無結果
02:38
I met Tracy in June of 2011,
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我係 2011 年 6 月認識 Tracy
02:41
when the Today Show asked me if I could work with her
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嗰時 Today Show 問我
可唔可以同佢一齊幫佢扭轉劣勢
02:45
to see if I could help her turn things around.
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02:48
The first thing I told Tracy was she had to get out of the house.
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我第一件事就叫佢行出屋企
02:51
I told her she had to go public with her job search
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講畀大家知佢要揾工
02:54
and tell everyone she knew about her interest in returning to work.
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同埋話自己有興趣再做嘢
02:58
I also told her, "You are going to have a lot of conversations
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我又話畀佢聽: 「你要同好多人講你搵工,
但人哋多數都唔會幫你轉達。
03:02
that don't go anywhere.
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03:04
Expect that, and don't be discouraged by it.
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你要預咗咁樣,但唔好氣餒
03:07
There will be a handful
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可能就係有幾個幫你轉達,
03:08
that ultimately lead to a job opportunity."
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令你有工做。」
03:12
I'll tell you what happened with Tracy in a little bit,
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我會講少少 Tracy 後來發生嘅事
但我想先同你哋講下
03:15
but I want to share with you a discovery that I made
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03:17
when I was returning to work
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我經過 11 年離開全職工作 返到工作崗位嘅發現
03:19
after my own career break of 11 years out of the full-time workforce.
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03:23
And that is, that people's view of you is frozen in time.
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就係人哋對你嘅印象會停留喺舊時
03:29
What I mean by this is, when you start to get in touch with people
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即係話你再聯絡返啲人
聯絡返以前認識嘅人
03:33
and you get back in touch with those people from the past,
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03:35
the people with whom you worked or went to school,
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嗰啲同你工作過或者一齊返學嘅人
佢哋只會記得你離職前嘅嘢
03:39
they are going to remember you as you were
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03:41
before your career break.
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03:43
And that's even if your sense of self has diminished over time,
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就算你隨著時間而覺得自己冇咗意義
就好似我哋好多專業人士咁
03:47
as happens with so many of us
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03:49
the farther removed we are from our professional identities.
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太耐唔做嘢都會咁樣
03:53
So for example, you might think of yourself
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例如你或者會諗自己
03:55
as someone who looks like this.
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好似咁樣嘅人
03:57
This is me, crazy after a day of driving around in my minivan.
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呢個係我嚟,揸咗成日車 人都儍咗
或者我喺廚房入面
04:02
Or here I am in the kitchen.
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04:04
But those people from the past,
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但係以前識得嘅人完全唔知我呢啲嘢
04:07
they don't know about any of this.
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04:09
They only remember you as you were,
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佢哋只會記得以前嘅你
04:12
and it's a great confidence boost to be back in touch with these people
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當你再同返佢哋聯絡
04:16
and hear their enthusiasm about your interest in returning to work.
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同埋當佢哋好想聽你返嚟嘅故仔
你嘅信心就會返曬嚟
04:21
There's one more thing I remember vividly from my own career break.
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仲有一樣嘢 我離職期間好記得
04:25
And that was that I hardly kept up with the business news.
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就係我好難追返財經新聞
04:28
My background is in finance,
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我擁有金融背景
04:30
and I hardly kept up with any news
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但係當我喺屋企睇住四個細路時
好難跟得上任何新聞
04:33
when I was home caring for my four young children.
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所以我好驚面試嗰陣 講咗間已經唔存在嘅公司
04:36
So I was afraid I'd go into an interview
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04:39
and start talking about a company that didn't exist anymore.
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04:43
So I had to resubscribe to the Wall Street Journal
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於是我重新訂閱華爾街日報
04:46
and read it for a good six months cover to cover before I felt
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我每份報紙每個報導都有睇
一睇就睇咗六個月
04:50
like I had a handle on what was going on in the business world again.
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直至我覺得可以掌握返市場脈搏
04:55
I believe relaunchers are a gem of the workforce,
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我相信重新工作者都係優秀人才
04:59
and here's why.
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原因係咁樣
05:01
Think about our life stage:
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諗一諗我哋嘅人生階段:
05:03
for those of us who took career breaks for childcare reasons,
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嗰啲因為照顧小孩而離職嘅人
05:06
we have fewer or no maternity leaves.
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佢哋會少啲或者冇得放產假
05:08
We did that already.
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因為我哋以前已經放咗產假
05:10
We have fewer spousal or partner job relocations.
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而且我哋伴侶轉工冇咁多
05:13
We're in a more settled time of life.
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我哋生活比較安定
05:16
We have great work experience.
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我哋有豐富工作經驗
思想比較成熟
05:18
We have a more mature perspective.
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我哋唔會有咗份工,先嚟尋找真我
05:20
We're not trying to find ourselves at an employer's expense.
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05:23
Plus we have an energy, an enthusiasm about returning to work
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再加上因為我哋已經好耐無做嘢
05:27
precisely because we've been away from it for a while.
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我哋充滿幹勁,熱衷於返返崗位
05:31
On the flip side, I speak with employers,
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我想講講僱主嗰方面
05:34
and here are two concerns that employers have
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僱主想招請重新工作者時 有兩樣憂慮
05:36
about hiring relaunchers.
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05:38
The first one is, employers are worried that relaunchers
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第一樣係擔心重新工作者 嘅科技知識落伍
05:41
are technologically obsolete.
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05:44
Now, I can tell you,
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宜家我可以話俾你聼
05:45
having been technologically obsolete myself at one point,
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我曾經有一段時間 科技知識落後
05:49
that it's a temporary condition.
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但係只係嗰個時候
05:51
I had done my financial analysis so long ago that I used Lotus 1-2-3.
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我好耐以前係用 Lotus 1-2-3 做財務分析
05:57
I don't know if anyone can even remember back that far,
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唔知道仲有無人記得
06:00
but I had to relearn it on Excel.
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但後來我要學用 Excel 做財務分析
06:02
It actually wasn't that hard. A lot of the commands are the same.
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其實唔係好難 因為好多指令都係一樣
06:06
I found PowerPoint much more challenging,
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我嗰陣覺得 PowerPoint 比較難學
06:08
but now I use PowerPoint all the time.
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但而家已經冇問題 我仲成日用 PowerPoint
06:11
I tell relaunchers that employers expect them to come to the table
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我話畀再做嘢嘅人知
僱主期望佢哋 有基本嘅電腦文書知識
06:16
with a working knowledge of basic office management software.
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06:20
And if they're not up to speed,
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如果佢哋仲未跟得上
06:21
then it's their responsibility to get there.
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佢哋就有責任學識佢
06:24
And they do.
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佢哋做到喎
06:25
The second area of concern that employers have about relaunchers
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第二樣令僱主擔心嘅嘢
06:29
is they're worried that relaunchers don't know what they want to do.
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係重新工作者唔知道自己想做乜
06:33
I tell relaunchers that they need to do the hard work
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我叫佢哋一定要
06:36
to figure out whether their interests and skills have changed
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睇清楚究竟喺離職期間
自己嘅興趣同技術有無改到
06:40
or have not changed
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06:41
while they have been on career break.
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06:43
That's not the employer's job.
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所以呢樣唔係僱主嘅工作
06:45
It's the relauncher's responsibility to demonstrate to the employer
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而係重回工作者嘅責任
佢哋要證明畀僱主睇
06:50
where they can add the most value.
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佢哋可以為公司貢獻最多價值
06:54
Back in 2010 I started noticing something.
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早喺 2010 年,我發覺一啲嘢
06:58
I had been tracking return to work programs since 2008,
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由 2008 年開始 我不斷跟進重回工作嘅計劃
07:02
and in 2010, I started noticing
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喺 2010年,我注意到
07:05
the use of a short-term paid work opportunity,
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市場有短期有薪工作嘅機會
07:09
whether it was called an internship or not,
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無論係咪叫實習都好
07:12
but an internship-like experience,
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但係呢啲類似實習嘅嘢
07:14
as a way for professionals to return to work.
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可以係專業人士返去職場嘅一個方法
07:17
I saw Goldman Sachs and Sara Lee
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我見到高盛同 Sara Lee 開始咗再次實習計劃
07:20
start corporate reentry internship programs.
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07:23
I saw a returning engineer, a nontraditional reentry candidate,
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我見過一位重投工作嘅工程師
佢係一個突破傳統嘅人嚟
07:29
apply for an entry-level internship program in the military,
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佢申請軍方嘅入門實習計劃
07:32
and then get a permanent job afterward.
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跟住得到一份長工
07:35
I saw two universities integrate internships
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我見過兩間大學將實習
07:39
into mid-career executive education programs.
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加入到業界行政人員職業教育計劃
07:43
So I wrote a report about what I was seeing,
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於是我寫咗一篇報告 記錄我見到嘅嘢
咁就變成咗哈佛商業評論嘅文章
07:46
and it became this article for Harvard Business Review
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叫做「40 歲的實習生」
07:49
called "The 40-Year-Old Intern."
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07:50
I have to thank the editors there for that title,
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我要多謝嗰度嘅編輯度呢個標題
07:53
and also for this artwork
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仲有呢個插圖 見到有個 40 歲嘅實習生
07:55
where you can see the 40-year-old intern in the midst of all the college interns.
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企喺一班大專實習生裡面
07:59
And then, courtesy of Fox Business News,
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霍士財經新聞叫呢個概念做 「50 歲嘅實習生」
08:02
they called the concept "The 50-Year-Old Intern."
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08:05
(Laughter)
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(笑聲)
08:09
So five of the biggest financial services companies
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又有五間大型財務公司
08:13
have reentry internship programs for returning finance professionals.
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舉辦咗呢啲再入行實習計劃
畀嗰啲想重回職場嘅金融專業人士
08:17
And at this point, hundreds of people have participated.
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有數以百計嘅人參加咗呢啲計劃
08:20
These internships are paid,
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個計劃係有薪實習
08:22
and the people who move on to permanent roles
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呢啲人後來得到長工
08:25
are commanding competitive salaries.
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仲有唔錯嘅薪酬
08:28
And now, seven of the biggest engineering companies
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而家有七間大型工程公司
08:32
are piloting reentry internship programs for returning engineers
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由婦女工程師協會牽頭
08:36
as part of an initiative with the Society of Women Engineers.
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試行同類實習計劃 畀重返職場嘅工程師
08:41
Now, why are companies embracing the reentry internship?
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點解啲公司支持再實習呢?
08:46
Because the internship allows the employer
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因為實習可以畀僱主 根據實際嘅工作表現決定請人
08:49
to base their hiring decision on an actual work sample
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08:53
instead of a series of interviews,
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而唔係靠一連串面試
08:55
and the employer does not have to make that permanent hiring decision
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僱主可以等到佢哋實習期完畢
08:59
until the internship period is over.
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先決定請唔請佢哋做長工
09:02
This testing out period removes the perceived risk
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試用期可以避免
經理誤判受聘嘅人會為公司帶嚟風險
09:06
that some managers attach to hiring relaunchers,
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09:10
and they are attracting excellent candidates
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而且仲可以吸引優秀嘅求職者
09:12
who are turning into great hires.
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呢班人最後仲變成公司出色嘅員工!
09:15
Think about how far we have come.
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諗下我哋推動咗幾多!
09:17
Before this, most employers were not interested
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實行呢啲計劃前
多數僱主都無興趣招聘重新工作者
09:20
in engaging with relaunchers at all.
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09:22
But now, not only are programs being developed
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但係而家呢啲計劃已經發展到係
09:26
specifically with relaunchers in mind,
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好重視重新求職者
而且佢哋要求你嘅覆歷有空白
09:29
but you can't even apply for these programs
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09:31
unless you have a gap on your résumé.
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否則你就申請唔到呢個計劃
09:34
This is the mark of real change,
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咁樣見到機構已經唔同咗
09:36
of true institutional shift,
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標誌住真正嘅改變
09:39
because if we can solve this problem for relaunchers,
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因為如果我哋可以解決職場者嘅問題
09:42
we can solve it for other career transitioners too.
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亦都可以解決其他職業過渡嘅問題
09:46
In fact, an employer just told me
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有僱主啱啱同我講
佢有啲經驗豐富嘅人 因為再次實習計劃
09:48
that their veterans return to work program
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09:50
is based on their reentry internship program.
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返到工作崗位
所以我會話無理由 唔搞退休人士實習計劃
09:54
And there's no reason why there can't be a retiree internship program.
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雖然類型唔同,但係概念一樣
09:59
Different pool, same concept.
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10:02
So let me tell you what happened with Tracy Shapiro.
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跟住等我話俾你哋聽 Tracy Shapiro 發生咗咩事
10:04
Remember that she had to tell everyone she knew
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仲記得佢講畀每個認識嘅人
10:07
about her interest in returning to work.
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佢有興趣出返嚟做工作
10:09
Well, one critical conversation with another parent in her community
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就係有一次同同區家長傾計
帶咗 Tracy 一個工作機會
10:14
led to a job offer for Tracy,
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10:16
and it was an accounting job in a finance department.
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嗰份係財政部門嘅會計工作
10:18
But it was a temp job.
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但只係臨時工
10:20
The company told her there was a possibility
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公司同佢講佢可能有機會 轉到更好嘅工作
10:23
it could turn into something more, but no guarantees.
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但唔擔保一定有
10:26
This was in the fall of 2011.
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去到 2011 年秋天
10:29
Tracy loved this company, and she loved the people
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Tracy 好鍾意佢間公司同埋同事
10:32
and the office was less than 10 minutes from her house.
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而且公司離佢屋企只係十分鐘
10:35
So even though she had a second job offer
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雖然第二間公司開出一份長工協議
10:38
at another company for a permanent full-time role,
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10:41
she decided to take her chances with this internship
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但佢決定揀呢次實習嘅機會
10:44
and hope for the best.
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並希望一切順利
10:47
Well, she ended up blowing away all of their expectations,
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最後佢超乎公司嘅預期
10:50
and the company not only made her a permanent offer
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喺 2012 年頭 公司不但請佢做長工
10:52
at the beginning of 2012,
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10:55
but they made it even more interesting and challenging,
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仲畀 Tracy 做 更有趣味同有挑戰嘅工作
10:57
because they knew what Tracy could handle.
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因為公司知道佢應付得到
11:00
Fast forward to 2015,
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去到 2015 年
11:02
Tracy's been promoted.
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Tracy 已經升職
11:04
They've paid for her to get her MBA at night.
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公司仲畀錢佢夜晚讀工商管理
11:06
She's even hired another relauncher to work for her.
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Tracy 佢自己仲請咗 第二個重回工作者為佢做嘢
11:11
Tracy's temp job was a tryout,
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Tracy 開頭嘅臨時工係試用嚟
11:15
just like an internship,
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就好似實習咁
11:16
and it ended up being a win for both Tracy and her employer.
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咁最後對 Tracy 同僱主嚟講都係雙贏
11:23
Now, my goal is to bring the reentry internship concept
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宜家我嘅目標係
向更多僱主推銷呢個實習概念
11:28
to more and more employers.
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11:30
But in the meantime,
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但係呢段時間
11:32
if you are returning to work after a career break,
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如果你離職後,想出返嚟工作
11:35
don't hesitate to suggest an internship or an internship-like arrangement
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唔好猶豫向嗰啲 無呢啲實習計劃嘅公司
11:41
to an employer that does not have a formal reentry internship program.
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提議佢哋安排一個咁嘅實習計劃
11:47
Be their first success story,
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你可以成為佢哋第一個成功故事
11:49
and you can be the example for more relaunchers to come.
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你可以係鼓勵更多人 重回職場嘅最佳例子
11:53
Thank you.
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多謝
11:55
(Applause)
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(掌聲)
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