How to get back to work after a career break | Carol Fishman Cohen

227,524 views ・ 2016-04-13

TED


Please double-click on the English subtitles below to play the video.

Translator: Wink Wong Reviewer: Alan Watson
00:14
People returning to work after a career break:
0
14280
3536
無做嘢一排、又再出返嚟工作嘅人
00:17
I call them relaunchers.
1
17840
2176
我叫佢哋做重新工作嘅人
佢哋暫時無做嘢 係為咗要照顧老人家
00:20
These are people who have taken career breaks for elder care,
2
20039
3857
00:23
for childcare reasons,
3
23920
1816
照顧小孩、追求自己嘅興趣
00:25
pursuing a personal interest
4
25760
1696
00:27
or a personal health issue.
5
27480
2200
又或者係健康問題
00:30
Closely related are career transitioners of all kinds:
6
30160
3376
呢啲重新工作嘅人唔同行業都有:
00:33
veterans, military spouses,
7
33560
2336
老兵、軍人嘅家眷、剛剛退休嘅人士
00:35
retirees coming out of retirement
8
35920
2416
00:38
or repatriating expats.
9
38360
1720
又或者係旅居完返國嘅僑胞
00:41
Returning to work after a career break is hard
10
41760
2935
佢哋冇做嘢咁耐,要重新工作好難
00:44
because of a disconnect between the employers
11
44720
3016
因為僱主同重新工作者 嘅關係已經斷咗
00:47
and the relaunchers.
12
47760
1896
00:49
Employers can view hiring people with a gap on their resume
13
49680
3976
僱主會見到佢哋嘅 履歷有一欄空白
00:53
as a high-risk proposition,
14
53680
2096
認為請佢哋係好大風險
00:55
and individuals on career break can have doubts about their abilities
15
55800
3856
呢啲求職者都懷疑自己 重返職場嘅能力
00:59
to relaunch their careers,
16
59680
1576
01:01
especially if they've been out for a long time.
17
61280
2320
尤其佢哋已經好耐無做嘢
01:04
This disconnect is a problem that I'm trying to help solve.
18
64320
4760
我就係想幫佢哋解決 僱主同前員工關係冇咗嘅問題
01:09
Now, successful relaunchers are everywhere and in every field.
19
69640
4520
宜家各行各業都有人 成功重返職場
01:14
This is Sami Kafala.
20
74680
1736
呢個係 Sami Kafala
01:16
He's a nuclear physicist in the UK
21
76440
2736
佢係英國核子物理學家
01:19
who took a five-year career break to be home with his five children.
22
79200
3920
佢無做嘢五年,返咗屋企湊五個細路
01:24
The Singapore press recently wrote about nurses returning to work
23
84160
3936
新加坡新聞最近講
一啲護士離開職場好耐之後再度工作
01:28
after long career breaks.
24
88120
2056
01:30
And speaking of long career breaks,
25
90200
2016
講起長期離膱
01:32
this is Mimi Kahn.
26
92240
1280
呢個係 Mimi Kahn
01:34
She's a social worker in Orange County, California,
27
94120
3176
佢喺加州橘郡做社工
01:37
who returned to work in a social services organization
28
97320
3336
佢冇做嘢 25 年之後
01:40
after a 25-year career break.
29
100680
2776
返返去社會服務機構工作
01:43
That's the longest career break that I'm aware of.
30
103480
2360
以我所知,呢個係最長嘅離職期
01:46
Supreme Court Justice Sandra Day O'Connor
31
106280
2536
高等法院法官 Sandra Day O'Connor
01:48
took a five-year career break early in her career.
32
108840
2840
佢工作生涯早期曾經離職五年
01:52
And this is Tracy Shapiro, who took a 13-year career break.
33
112720
4200
呢個係 Tracy Shapiro 佢離職 13 年
01:57
Tracy answered a call for essays by the Today Show
34
117400
3936
Tracy 回應 Today Show 觀眾寄嚟嘅信
02:01
from people who were trying to return to work
35
121360
2416
觀眾話想出嚟工作
02:03
but having a difficult time of it.
36
123800
1840
但覺得困難重重
02:06
Tracy wrote in that she was a mom of five who loved her time at home,
37
126160
4456
Tracy 回信話佢係一個媽媽
有五個細路,熱愛家庭生活
02:10
but she had gone through a divorce and needed to return to work,
38
130640
3536
但佢離咗婚,需要返返職場
02:14
plus she really wanted to bring work back into her life
39
134200
2936
而且佢想生活裏邊有返工作
02:17
because she loved working.
40
137160
1640
因為佢鍾意做嘢
02:19
Tracy was doing what so many of us do
41
139520
2576
Tracy 以前就好似我哋好多人咁
02:22
when we feel like we've put in a good day in the job search.
42
142120
3736
覺得用咗一日時間搵工就係好好
02:25
She was looking for a finance or accounting role,
43
145880
2976
佢想搵一份金融或者會計嘅工作
02:28
and she had just spent the last nine months
44
148880
2696
佢好努力花咗九個月上網搵工
02:31
very diligently researching companies online
45
151600
3296
02:34
and applying for jobs with no results.
46
154920
2760
但都係無結果
02:38
I met Tracy in June of 2011,
47
158120
3736
我係 2011 年 6 月認識 Tracy
02:41
when the Today Show asked me if I could work with her
48
161880
3536
嗰時 Today Show 問我
可唔可以同佢一齊幫佢扭轉劣勢
02:45
to see if I could help her turn things around.
49
165440
2160
02:48
The first thing I told Tracy was she had to get out of the house.
50
168160
3456
我第一件事就叫佢行出屋企
02:51
I told her she had to go public with her job search
51
171640
2736
講畀大家知佢要揾工
02:54
and tell everyone she knew about her interest in returning to work.
52
174400
3840
同埋話自己有興趣再做嘢
02:58
I also told her, "You are going to have a lot of conversations
53
178680
3776
我又話畀佢聽: 「你要同好多人講你搵工,
但人哋多數都唔會幫你轉達。
03:02
that don't go anywhere.
54
182480
1576
03:04
Expect that, and don't be discouraged by it.
55
184080
3256
你要預咗咁樣,但唔好氣餒
03:07
There will be a handful
56
187360
1576
可能就係有幾個幫你轉達,
03:08
that ultimately lead to a job opportunity."
57
188960
2840
令你有工做。」
03:12
I'll tell you what happened with Tracy in a little bit,
58
192680
2616
我會講少少 Tracy 後來發生嘅事
但我想先同你哋講下
03:15
but I want to share with you a discovery that I made
59
195320
2429
03:17
when I was returning to work
60
197773
1723
我經過 11 年離開全職工作 返到工作崗位嘅發現
03:19
after my own career break of 11 years out of the full-time workforce.
61
199520
4096
03:23
And that is, that people's view of you is frozen in time.
62
203640
5240
就係人哋對你嘅印象會停留喺舊時
03:29
What I mean by this is, when you start to get in touch with people
63
209320
3656
即係話你再聯絡返啲人
聯絡返以前認識嘅人
03:33
and you get back in touch with those people from the past,
64
213000
2736
03:35
the people with whom you worked or went to school,
65
215760
3256
嗰啲同你工作過或者一齊返學嘅人
佢哋只會記得你離職前嘅嘢
03:39
they are going to remember you as you were
66
219040
2736
03:41
before your career break.
67
221800
1816
03:43
And that's even if your sense of self has diminished over time,
68
223640
3496
就算你隨著時間而覺得自己冇咗意義
就好似我哋好多專業人士咁
03:47
as happens with so many of us
69
227160
2096
03:49
the farther removed we are from our professional identities.
70
229280
3896
太耐唔做嘢都會咁樣
03:53
So for example, you might think of yourself
71
233200
2696
例如你或者會諗自己
03:55
as someone who looks like this.
72
235920
1480
好似咁樣嘅人
03:57
This is me, crazy after a day of driving around in my minivan.
73
237800
4296
呢個係我嚟,揸咗成日車 人都儍咗
或者我喺廚房入面
04:02
Or here I am in the kitchen.
74
242120
2200
04:04
But those people from the past,
75
244760
2536
但係以前識得嘅人完全唔知我呢啲嘢
04:07
they don't know about any of this.
76
247320
2216
04:09
They only remember you as you were,
77
249560
2536
佢哋只會記得以前嘅你
04:12
and it's a great confidence boost to be back in touch with these people
78
252120
4176
當你再同返佢哋聯絡
04:16
and hear their enthusiasm about your interest in returning to work.
79
256320
3640
同埋當佢哋好想聽你返嚟嘅故仔
你嘅信心就會返曬嚟
04:21
There's one more thing I remember vividly from my own career break.
80
261440
4096
仲有一樣嘢 我離職期間好記得
04:25
And that was that I hardly kept up with the business news.
81
265560
3375
就係我好難追返財經新聞
04:28
My background is in finance,
82
268959
1617
我擁有金融背景
04:30
and I hardly kept up with any news
83
270600
2416
但係當我喺屋企睇住四個細路時
好難跟得上任何新聞
04:33
when I was home caring for my four young children.
84
273040
2936
所以我好驚面試嗰陣 講咗間已經唔存在嘅公司
04:36
So I was afraid I'd go into an interview
85
276000
3376
04:39
and start talking about a company that didn't exist anymore.
86
279400
3360
04:43
So I had to resubscribe to the Wall Street Journal
87
283200
3536
於是我重新訂閱華爾街日報
04:46
and read it for a good six months cover to cover before I felt
88
286760
3456
我每份報紙每個報導都有睇
一睇就睇咗六個月
04:50
like I had a handle on what was going on in the business world again.
89
290240
3920
直至我覺得可以掌握返市場脈搏
04:55
I believe relaunchers are a gem of the workforce,
90
295880
3656
我相信重新工作者都係優秀人才
04:59
and here's why.
91
299560
1736
原因係咁樣
05:01
Think about our life stage:
92
301320
1816
諗一諗我哋嘅人生階段:
05:03
for those of us who took career breaks for childcare reasons,
93
303160
3656
嗰啲因為照顧小孩而離職嘅人
05:06
we have fewer or no maternity leaves.
94
306840
1976
佢哋會少啲或者冇得放產假
05:08
We did that already.
95
308840
1496
因為我哋以前已經放咗產假
05:10
We have fewer spousal or partner job relocations.
96
310360
3336
而且我哋伴侶轉工冇咁多
05:13
We're in a more settled time of life.
97
313720
2456
我哋生活比較安定
05:16
We have great work experience.
98
316200
1816
我哋有豐富工作經驗
思想比較成熟
05:18
We have a more mature perspective.
99
318040
2016
我哋唔會有咗份工,先嚟尋找真我
05:20
We're not trying to find ourselves at an employer's expense.
100
320080
3576
05:23
Plus we have an energy, an enthusiasm about returning to work
101
323680
4216
再加上因為我哋已經好耐無做嘢
05:27
precisely because we've been away from it for a while.
102
327920
2920
我哋充滿幹勁,熱衷於返返崗位
05:31
On the flip side, I speak with employers,
103
331600
2616
我想講講僱主嗰方面
05:34
and here are two concerns that employers have
104
334240
2536
僱主想招請重新工作者時 有兩樣憂慮
05:36
about hiring relaunchers.
105
336800
1896
05:38
The first one is, employers are worried that relaunchers
106
338720
3056
第一樣係擔心重新工作者 嘅科技知識落伍
05:41
are technologically obsolete.
107
341800
2040
05:44
Now, I can tell you,
108
344400
1256
宜家我可以話俾你聼
05:45
having been technologically obsolete myself at one point,
109
345680
3576
我曾經有一段時間 科技知識落後
05:49
that it's a temporary condition.
110
349280
1680
但係只係嗰個時候
05:51
I had done my financial analysis so long ago that I used Lotus 1-2-3.
111
351520
6136
我好耐以前係用 Lotus 1-2-3 做財務分析
05:57
I don't know if anyone can even remember back that far,
112
357680
2936
唔知道仲有無人記得
06:00
but I had to relearn it on Excel.
113
360640
2216
但後來我要學用 Excel 做財務分析
06:02
It actually wasn't that hard. A lot of the commands are the same.
114
362880
3080
其實唔係好難 因為好多指令都係一樣
06:06
I found PowerPoint much more challenging,
115
366600
2216
我嗰陣覺得 PowerPoint 比較難學
06:08
but now I use PowerPoint all the time.
116
368840
2160
但而家已經冇問題 我仲成日用 PowerPoint
06:11
I tell relaunchers that employers expect them to come to the table
117
371960
4656
我話畀再做嘢嘅人知
僱主期望佢哋 有基本嘅電腦文書知識
06:16
with a working knowledge of basic office management software.
118
376640
3496
06:20
And if they're not up to speed,
119
380160
1736
如果佢哋仲未跟得上
06:21
then it's their responsibility to get there.
120
381920
2376
佢哋就有責任學識佢
06:24
And they do.
121
384320
1200
佢哋做到喎
06:25
The second area of concern that employers have about relaunchers
122
385960
3616
第二樣令僱主擔心嘅嘢
06:29
is they're worried that relaunchers don't know what they want to do.
123
389600
3200
係重新工作者唔知道自己想做乜
06:33
I tell relaunchers that they need to do the hard work
124
393440
3216
我叫佢哋一定要
06:36
to figure out whether their interests and skills have changed
125
396680
3496
睇清楚究竟喺離職期間
自己嘅興趣同技術有無改到
06:40
or have not changed
126
400200
1576
06:41
while they have been on career break.
127
401800
1816
06:43
That's not the employer's job.
128
403640
2256
所以呢樣唔係僱主嘅工作
06:45
It's the relauncher's responsibility to demonstrate to the employer
129
405920
4576
而係重回工作者嘅責任
佢哋要證明畀僱主睇
06:50
where they can add the most value.
130
410520
1920
佢哋可以為公司貢獻最多價值
06:54
Back in 2010 I started noticing something.
131
414560
3280
早喺 2010 年,我發覺一啲嘢
06:58
I had been tracking return to work programs since 2008,
132
418400
4136
由 2008 年開始 我不斷跟進重回工作嘅計劃
07:02
and in 2010, I started noticing
133
422560
3296
喺 2010年,我注意到
07:05
the use of a short-term paid work opportunity,
134
425880
3896
市場有短期有薪工作嘅機會
07:09
whether it was called an internship or not,
135
429800
2456
無論係咪叫實習都好
07:12
but an internship-like experience,
136
432280
2336
但係呢啲類似實習嘅嘢
07:14
as a way for professionals to return to work.
137
434640
3136
可以係專業人士返去職場嘅一個方法
07:17
I saw Goldman Sachs and Sara Lee
138
437800
2776
我見到高盛同 Sara Lee 開始咗再次實習計劃
07:20
start corporate reentry internship programs.
139
440600
3296
07:23
I saw a returning engineer, a nontraditional reentry candidate,
140
443920
4440
我見過一位重投工作嘅工程師
佢係一個突破傳統嘅人嚟
07:29
apply for an entry-level internship program in the military,
141
449120
3816
佢申請軍方嘅入門實習計劃
07:32
and then get a permanent job afterward.
142
452960
2360
跟住得到一份長工
07:35
I saw two universities integrate internships
143
455880
3696
我見過兩間大學將實習
07:39
into mid-career executive education programs.
144
459600
3040
加入到業界行政人員職業教育計劃
07:43
So I wrote a report about what I was seeing,
145
463200
2816
於是我寫咗一篇報告 記錄我見到嘅嘢
咁就變成咗哈佛商業評論嘅文章
07:46
and it became this article for Harvard Business Review
146
466040
2976
叫做「40 歲的實習生」
07:49
called "The 40-Year-Old Intern."
147
469040
1896
07:50
I have to thank the editors there for that title,
148
470960
2616
我要多謝嗰度嘅編輯度呢個標題
07:53
and also for this artwork
149
473600
1376
仲有呢個插圖 見到有個 40 歲嘅實習生
07:55
where you can see the 40-year-old intern in the midst of all the college interns.
150
475000
4336
企喺一班大專實習生裡面
07:59
And then, courtesy of Fox Business News,
151
479360
3176
霍士財經新聞叫呢個概念做 「50 歲嘅實習生」
08:02
they called the concept "The 50-Year-Old Intern."
152
482560
3176
08:05
(Laughter)
153
485760
3816
(笑聲)
08:09
So five of the biggest financial services companies
154
489600
3856
又有五間大型財務公司
08:13
have reentry internship programs for returning finance professionals.
155
493480
4136
舉辦咗呢啲再入行實習計劃
畀嗰啲想重回職場嘅金融專業人士
08:17
And at this point, hundreds of people have participated.
156
497640
3296
有數以百計嘅人參加咗呢啲計劃
08:20
These internships are paid,
157
500960
1776
個計劃係有薪實習
08:22
and the people who move on to permanent roles
158
502760
2736
呢啲人後來得到長工
08:25
are commanding competitive salaries.
159
505520
2680
仲有唔錯嘅薪酬
08:28
And now, seven of the biggest engineering companies
160
508680
3456
而家有七間大型工程公司
08:32
are piloting reentry internship programs for returning engineers
161
512160
4296
由婦女工程師協會牽頭
08:36
as part of an initiative with the Society of Women Engineers.
162
516480
3720
試行同類實習計劃 畀重返職場嘅工程師
08:41
Now, why are companies embracing the reentry internship?
163
521560
3840
點解啲公司支持再實習呢?
08:46
Because the internship allows the employer
164
526440
2976
因為實習可以畀僱主 根據實際嘅工作表現決定請人
08:49
to base their hiring decision on an actual work sample
165
529440
4016
08:53
instead of a series of interviews,
166
533480
2055
而唔係靠一連串面試
08:55
and the employer does not have to make that permanent hiring decision
167
535559
3737
僱主可以等到佢哋實習期完畢
08:59
until the internship period is over.
168
539320
2800
先決定請唔請佢哋做長工
09:02
This testing out period removes the perceived risk
169
542640
3896
試用期可以避免
經理誤判受聘嘅人會為公司帶嚟風險
09:06
that some managers attach to hiring relaunchers,
170
546560
3576
09:10
and they are attracting excellent candidates
171
550160
2656
而且仲可以吸引優秀嘅求職者
09:12
who are turning into great hires.
172
552840
1840
呢班人最後仲變成公司出色嘅員工!
09:15
Think about how far we have come.
173
555240
1960
諗下我哋推動咗幾多!
09:17
Before this, most employers were not interested
174
557560
2976
實行呢啲計劃前
多數僱主都無興趣招聘重新工作者
09:20
in engaging with relaunchers at all.
175
560560
2336
09:22
But now, not only are programs being developed
176
562920
3496
但係而家呢啲計劃已經發展到係
09:26
specifically with relaunchers in mind,
177
566440
2536
好重視重新求職者
而且佢哋要求你嘅覆歷有空白
09:29
but you can't even apply for these programs
178
569000
2496
09:31
unless you have a gap on your résumé.
179
571520
2680
否則你就申請唔到呢個計劃
09:34
This is the mark of real change,
180
574840
2096
咁樣見到機構已經唔同咗
09:36
of true institutional shift,
181
576960
2256
標誌住真正嘅改變
09:39
because if we can solve this problem for relaunchers,
182
579240
3536
因為如果我哋可以解決職場者嘅問題
09:42
we can solve it for other career transitioners too.
183
582800
3296
亦都可以解決其他職業過渡嘅問題
09:46
In fact, an employer just told me
184
586120
1936
有僱主啱啱同我講
佢有啲經驗豐富嘅人 因為再次實習計劃
09:48
that their veterans return to work program
185
588080
2496
09:50
is based on their reentry internship program.
186
590600
3376
返到工作崗位
所以我會話無理由 唔搞退休人士實習計劃
09:54
And there's no reason why there can't be a retiree internship program.
187
594000
5016
雖然類型唔同,但係概念一樣
09:59
Different pool, same concept.
188
599040
2480
10:02
So let me tell you what happened with Tracy Shapiro.
189
602400
2456
跟住等我話俾你哋聽 Tracy Shapiro 發生咗咩事
10:04
Remember that she had to tell everyone she knew
190
604880
2576
仲記得佢講畀每個認識嘅人
10:07
about her interest in returning to work.
191
607480
2000
佢有興趣出返嚟做工作
10:09
Well, one critical conversation with another parent in her community
192
609800
4176
就係有一次同同區家長傾計
帶咗 Tracy 一個工作機會
10:14
led to a job offer for Tracy,
193
614000
2096
10:16
and it was an accounting job in a finance department.
194
616120
2776
嗰份係財政部門嘅會計工作
10:18
But it was a temp job.
195
618920
1320
但只係臨時工
10:20
The company told her there was a possibility
196
620800
2456
公司同佢講佢可能有機會 轉到更好嘅工作
10:23
it could turn into something more, but no guarantees.
197
623280
3536
但唔擔保一定有
10:26
This was in the fall of 2011.
198
626840
2360
去到 2011 年秋天
10:29
Tracy loved this company, and she loved the people
199
629720
3016
Tracy 好鍾意佢間公司同埋同事
10:32
and the office was less than 10 minutes from her house.
200
632760
3056
而且公司離佢屋企只係十分鐘
10:35
So even though she had a second job offer
201
635840
2216
雖然第二間公司開出一份長工協議
10:38
at another company for a permanent full-time role,
202
638080
2896
10:41
she decided to take her chances with this internship
203
641000
3216
但佢決定揀呢次實習嘅機會
10:44
and hope for the best.
204
644240
1760
並希望一切順利
10:47
Well, she ended up blowing away all of their expectations,
205
647320
3056
最後佢超乎公司嘅預期
10:50
and the company not only made her a permanent offer
206
650400
2496
喺 2012 年頭 公司不但請佢做長工
10:52
at the beginning of 2012,
207
652920
2096
10:55
but they made it even more interesting and challenging,
208
655040
2616
仲畀 Tracy 做 更有趣味同有挑戰嘅工作
10:57
because they knew what Tracy could handle.
209
657680
2120
因為公司知道佢應付得到
11:00
Fast forward to 2015,
210
660400
2456
去到 2015 年
11:02
Tracy's been promoted.
211
662880
1576
Tracy 已經升職
11:04
They've paid for her to get her MBA at night.
212
664480
2416
公司仲畀錢佢夜晚讀工商管理
11:06
She's even hired another relauncher to work for her.
213
666920
3320
Tracy 佢自己仲請咗 第二個重回工作者為佢做嘢
11:11
Tracy's temp job was a tryout,
214
671840
3376
Tracy 開頭嘅臨時工係試用嚟
11:15
just like an internship,
215
675240
1656
就好似實習咁
11:16
and it ended up being a win for both Tracy and her employer.
216
676920
5240
咁最後對 Tracy 同僱主嚟講都係雙贏
11:23
Now, my goal is to bring the reentry internship concept
217
683600
4376
宜家我嘅目標係
向更多僱主推銷呢個實習概念
11:28
to more and more employers.
218
688000
2736
11:30
But in the meantime,
219
690760
1816
但係呢段時間
11:32
if you are returning to work after a career break,
220
692600
3216
如果你離職後,想出返嚟工作
11:35
don't hesitate to suggest an internship or an internship-like arrangement
221
695840
6016
唔好猶豫向嗰啲 無呢啲實習計劃嘅公司
11:41
to an employer that does not have a formal reentry internship program.
222
701880
5616
提議佢哋安排一個咁嘅實習計劃
11:47
Be their first success story,
223
707520
2296
你可以成為佢哋第一個成功故事
11:49
and you can be the example for more relaunchers to come.
224
709840
3640
你可以係鼓勵更多人 重回職場嘅最佳例子
11:53
Thank you.
225
713920
1216
多謝
11:55
(Applause)
226
715160
5165
(掌聲)
About this website

This site will introduce you to YouTube videos that are useful for learning English. You will see English lessons taught by top-notch teachers from around the world. Double-click on the English subtitles displayed on each video page to play the video from there. The subtitles scroll in sync with the video playback. If you have any comments or requests, please contact us using this contact form.

https://forms.gle/WvT1wiN1qDtmnspy7