3 ways to fix a broken news industry | Lara Setrakian

101,624 views ・ 2017-03-09

TED


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翻译人员: Yan Gao 校对人员: Jimmy Feng
00:12
Five years ago, I had my dream job.
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五年前,我找到了自己的理想工作。
00:16
I was a foreign correspondent in the Middle East
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我为美国广播公司新闻部
00:18
reporting for ABC News.
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做外派中东的记者。
00:21
But there was a crack in the wall,
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但我发现事情有些不对劲,
00:23
a problem with our industry,
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我们的行业出了问题,
00:25
that I felt we needed to fix.
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让我感觉必须要修正的问题。
00:28
You see, I got to the Middle East right around the end of 2007,
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我在2007年底到达了中东,
00:32
which was just around the midpoint
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那时的伊拉克战争
00:34
of the Iraq War.
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正打到一半。
00:36
But by the time I got there, it was already nearly impossible
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但我到中东之前,在广播里
00:40
to find stories about Iraq on air.
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已经很难找到关于伊拉克的新闻了。
00:43
Coverage had dropped across the board,
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所有电视网络报道中
00:45
across networks.
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伊拉克的新闻都在减少。
00:46
And of the stories that did make it,
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在获准发布的新闻中,
00:49
more than 80 percent of them were about us.
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80%以上说的是我们自己。
00:52
We were missing the stories about Iraq,
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我们失去了伊拉克的新闻,
00:54
the people who live there,
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当地居民的新闻,
00:57
and what was happening to them under the weight of the war.
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以及战争影响下的居民 所发生的故事。
01:00
Afghanistan had already fallen off the agenda.
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阿富汗早就在新闻中消失了。
01:04
There were less than one percent of all news stories in 2008
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在2008年的所有新闻中,
01:08
that went to the war in Afghanistan.
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阿富汗战争占据不到1%。
01:10
It was the longest war in US history,
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那是美国历史上历时最长的战争,
01:13
but information was so scarce
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但是相关信息却那么稀少,
01:15
that schoolteachers we spoke to
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以至于学校的老师对我们说,
01:17
told us they had trouble explaining to their students
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他们很难向学生们解释我们究竟
01:20
what we were doing there,
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在那里做了些什么。
01:22
when those students had parents
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而那些学生中有些人的父母
01:24
who were fighting and sometimes dying overseas.
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正在海外奋战或面临牺牲。
01:28
We had drawn a blank,
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我们留下了一片空白,
01:30
and it wasn't just Iraq and Afghanistan.
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而且不只是伊拉克和阿富汗。
01:33
From conflict zones to climate change
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从冲突地区到气候变化
01:36
to all sorts of issues around crises in public health,
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再到涉及公共卫生危机的各种问题,
01:40
we were missing what I call the species-level issues,
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我们缺失了我称为 ”物种级别问题”的报道,
01:43
because as a species, they could actually sink us.
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因为作为一个物种, 这些问题会让我们崩溃。
01:47
And by failing to understand the complex issues of our time,
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如果不能理解我们 这个时代的复杂问题,
01:52
we were facing certain practical implications.
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我们就要面对某些实际影响。
01:55
How were we going to solve problems
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我们怎么能解决问题,
01:57
that we didn't fundamentally understand,
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如果没有从根本上了解问题、
01:59
that we couldn't track in real time,
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不能实时跟踪问题,
02:01
and where the people working on the issues
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而那些在解决问题的人
02:04
were invisible to us
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并不为我们所见、
02:05
and sometimes invisible to each other?
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并且有时互相也不可见?
02:09
When you look back on Iraq,
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回头看看伊拉克,
02:11
those years when we were missing the story,
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我们缺失新闻故事的那些年
02:14
were the years when the society was falling apart,
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正是社会分崩离析的时期,
02:17
when we were setting the conditions for what would become the rise of ISIS,
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是我们提供的条件 导致伊斯兰国崛起、
02:21
the ISIS takeover of Mosul
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伊斯兰国得以占领摩苏尔、
02:23
and terrorist violence that would spread
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恐怖暴力蔓延到
02:25
beyond Iraq's borders to the rest of the world.
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伊拉克边境以外的世界各地的时期。
02:29
Just around that time where I was making that observation,
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就在那段时间,我在观察,
02:32
I looked across the border of Iraq
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我望向伊拉克边境的另一侧,
02:34
and noticed there was another story we were missing:
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发现我们正在错过的另一件事:
02:37
the war in Syria.
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叙利亚内战。
02:39
If you were a Middle-East specialist, you knew that Syria was that important
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如果你是中东问题专家, 你一定知道叙利亚从一开始
02:44
from the start.
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就相当重要。
02:45
But it ended up being, really,
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但最终只是变成
02:46
one of the forgotten stories of the Arab Spring.
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“阿拉伯之春”中被遗忘的故事之一。
02:50
I saw the implications up front.
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我亲眼目睹了这一切带来的影响。
叙利亚与地区安全、全球稳定
02:54
Syria is intimately tied to regional security,
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02:57
to global stability.
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密切相关。
02:59
I felt like we couldn't let that become
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我觉得我们不能让这
03:01
another one of the stories we left behind.
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成为另一个被我们遗忘的故事。
03:04
So I left my big TV job to start a website, called "Syria Deeply."
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所以我辞掉光鲜的电视工作, 创办了“深入叙利亚”新闻网。
03:10
It was designed to be a news and information source
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网站的主旨是作为新闻和信息来源,
03:12
that made it easier to understand a complex issue,
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使复杂的问题更容易理解。
03:16
and for the past four years, it's been a resource
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在过去四年中,它已经成为
03:18
for policymakers and professionals working on the conflict in Syria.
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在叙利亚处理冲突的 政策制定者和专业人士的资源。
03:23
We built a business model
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我们建立的商业模式
03:25
based on consistent, high-quality information,
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基于稳定、高品质的信息,
03:28
and convening the top minds on the issue.
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并就这个问题汇集顶尖思想。
03:32
And we found it was a model that scaled.
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我们发现这个模式可以进一步拓展。
03:35
We got passionate requests to do other things "Deeply."
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有人热切请求我们 “深入”地探讨其他问题。
03:38
So we started to work our way down the list.
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所以我们开始投入 对一系列问题的深入报道。
03:42
I'm just one of many entrepreneurs,
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我和众多企业家一样,
03:46
and we are just one of many start-ups
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我们与很多初创企业一样,
03:48
trying to fix what's wrong with news.
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试图修补新闻业的错误。
03:51
All of us in the trenches know
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我们在前线工作的人都知道
03:53
that something is wrong with the news industry.
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新闻行业出现了一些问题。
03:55
It's broken.
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这个行业衰败了。
03:58
Trust in the media has hit an all-time low.
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媒体公信力已是历史最低点。
04:01
And the statistic you're seeing up there is from September --
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你看到的这个统计数字是9月的,
04:05
it's arguably gotten worse.
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现在恐怕更糟。
04:07
But we can fix this.
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但我们可以补救。
04:09
We can fix the news.
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我们可以修正新闻业。
04:12
I know that that's true.
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我知道,这一定行。
04:13
You can call me an idealist; I call myself an industrious optimist.
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你可以叫我理想主义者, 而我称自己是勤奋的乐观主义者。
04:19
And I know there are a lot of us out there.
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我知道像我一样的人还有很多。
04:21
We have ideas for how to make things better,
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我们有办法让使事情变得更好,
04:24
and I want to share three of them that we've picked up in our own work.
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我想分享我们在自己的工作中 找到的三个办法。
04:28
Idea number one:
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办法一:
04:30
we need news that's built on deep-domain knowledge.
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我们需要建立在深入专业知识 基础上的新闻。
04:34
Given the waves and waves of layoffs at newsrooms across the country,
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鉴于全国各地新闻编辑部 此起彼伏的裁员浪潮,
04:37
we've lost the art of specialization.
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我们已经失去了专题报道领域。
04:40
Beat reporting is an endangered thing.
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专题报道濒临灭绝。
04:42
When it comes to foreign news,
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对于外国新闻来说,
04:45
the way we can fix that is by working with more local journalists,
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我们可以与更多当地记者合作 来解决这个问题,
04:48
treating them like our partners and collaborators,
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视他们为合作伙伴和同事,
04:50
not just fixers who fetch us phone numbers and sound bites.
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而不仅仅是提供 电话号码和录音的中间人。
04:54
Our local reporters in Syria and across Africa and across Asia
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我们在叙利亚和亚非各处的当地记者
04:58
bring us stories that we certainly would not have found on our own.
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带给我们的故事是 我们自己肯定找不到的。
05:02
Like this one from the suburbs of Damascus, about a wheelchair race
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就像这个大马士革郊区的 一场轮椅比赛,
05:07
that gave hope to those wounded in the war.
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为战争伤员鼓劲的比赛。
05:10
Or this one from Sierra Leone,
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或者这个来自塞拉利昂的新闻,
05:11
about a local chief who curbed the spread of Ebola
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一位当地首领在自己的领地 自行组织检疫
05:15
by self-organizing a quarantine in his district.
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来阻止埃博拉病毒传播。
05:19
Or this one from the border of Pakistan,
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还有这个来自巴基斯坦边界的故事,
05:21
about Afghan refugees being forced to return home before they are ready,
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关于阿富汗难民在警察的恐吓下,
05:25
under the threat of police intimidation.
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还没准备好就被迫返回家园。
05:28
Our local journalists are our mentors.
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当地记者是我们的老师。
05:30
They teach us something new every day,
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每天都有新东西教给我们,
05:32
and they bring us stories that are important for all of us to know.
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他们还带来我们所有人 都一定要知道的故事。
05:37
Idea number two:
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办法二:
05:39
we need a kind of Hippocratic oath for the news industry,
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我们需要新闻业的希波克拉底誓言 (西方国家行医前的誓词),
05:42
a pledge to first do no harm.
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发誓“不伤害为先”。
05:46
(Applause)
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(掌声)
05:48
Journalists need to be tough.
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记者需要坚强。
05:49
We need to speak truth to power,
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我们需要对权威说实话,
05:51
but we also need to be responsible.
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但我们也需要负责任。
05:53
We need to live up to our own ideals,
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我们要按自己的理想行事,
05:56
and we need to recognize
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也要认识到,
05:58
when what we're doing could potentially harm society,
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如果忘记新闻是一项公共服务,
06:02
where we lose track of journalism as a public service.
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那么我们做的事可能会伤害社会。
06:06
I watched us cover the Ebola crisis.
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我密切关注我们如何报道埃博拉危机。
06:08
We launched Ebola Deeply. We did our best.
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我们提出“深入埃博拉”,并全力以赴。
06:10
But what we saw was a public
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但我们看到的是
06:12
that was flooded with hysterical and sensational coverage,
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公众被歇斯底里和 耸人听闻的报道淹没,
06:16
sometimes inaccurate, sometimes completely wrong.
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那些报道有时不准确, 有时是完全错误的。
06:19
Public health experts tell me that that actually cost us in human lives,
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公共卫生专家告诉我, 它的代价是人类的生命,
06:23
because by sparking more panic and by sometimes getting the facts wrong,
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因为这会引起更多的 恐慌或颠倒事实,
06:28
we made it harder for people to resolve
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使实际发生的困难
06:30
what was actually happening on the ground.
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更加难以解决。
06:32
All that noise made it harder to make the right decisions.
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所有那些噪音会使我们更难 做出正确的决定。
06:36
We can do better as an industry,
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我们这个行业能够做得更好,
06:39
but it requires us recognizing how we got it wrong last time,
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但那要求我们认识到 上次错在哪里,
06:43
and deciding not to go that way next time.
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并决心下次不再重蹈覆辙。
06:46
It's a choice.
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我们可以选择。
06:48
We have to resist the temptation to use fear for ratings.
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我们必须抵制诱惑, 不再用恐慌来刺激收视率。
06:52
And that decision has to be made in the individual newsroom
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每个新闻部、每个新闻业者
06:55
and with the individual news executive.
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都要做出这样的决定。
06:57
Because the next deadly virus that comes around
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因为如果我们重蹈覆辙,
07:00
could be much worse and the consequences much higher,
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如果我们的报道不负责、不真实,
07:04
if we do what we did last time;
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下一个到来的致命病毒
07:05
if our reporting isn't responsible and it isn't right.
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可能使情况更糟糕,后果更严重。
07:11
The third idea?
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办法三?
07:12
We need to embrace complexity
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如果想要理解一个复杂的世界,
07:14
if we want to make sense of a complex world.
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我们就需要拥抱复杂性。
07:17
Embrace complexity --
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拥抱复杂——
07:19
(Applause)
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(掌声)
07:21
not treat the world simplistically, because simple isn't accurate.
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不要简单地对待世界, 因为简单意味着不准确。
07:26
We live in a complex world.
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我们生活在复杂的世界里。
07:29
News is adult education.
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新闻是对成年人的教育。
07:31
It's our job as journalists to get elbow deep in complexity
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作为新闻工作者, 我们有责任抽丝剥茧,
07:34
and to find new ways to make it easier for everyone else to understand.
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找到新的方式, 使其他人更容易理解。
07:39
If we don't do that,
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如果我们不这样做,
07:40
if we pretend there are just simple answers,
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如果我们假装只有简单的答案,
07:43
we're leading everyone off a steep cliff.
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我们就是在引导 每个人掉下陡峭的悬崖。
07:47
Understanding complexity is the only way to know the real threats
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理解复杂性是唯一能 让我们认识到真正的威胁
07:50
that are around the corner.
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07:51
It's our responsibility to translate those threats
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近在咫尺的方法。
我们的责任是解释这些威胁,
07:54
and to help you understand what's real,
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并帮助你了解真实情况,
07:56
so you can be prepared and know what it takes to be ready
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所以你可以做好准备,
并懂得怎样做才能 应对即将发生的事。
08:00
for what comes next.
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08:02
I am an industrious optimist.
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我就是勤奋的乐观主义者。
08:04
I do believe we can fix what's broken.
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我真的相信我们可以补救这种衰败。
08:07
We all want to.
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我们每个人都想这样做。
08:08
There are great journalists out there doing great work --
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伟大的记者们正在做伟大的工作——
08:11
we just need new formats.
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而我们需要的只是新的模式。
08:13
I honestly believe this is a time of reawakening,
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我由衷的相信这是重新觉醒的时刻,
08:17
reimagining what we can do.
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重新想象我们能做什么。
08:19
I believe we can fix what's broken.
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我相信我们可以补救这种衰败。
08:22
I know we can fix the news.
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我知道我们可以补救新闻业。
08:24
I know it's worth trying,
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我知道这值得尝试,
08:26
and I truly believe that in the end,
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我也真的相信,最终
08:28
we're going to get this right.
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我们能够如愿。
08:30
Thank you.
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谢谢。
08:31
(Applause)
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