The way we think about charity is dead wrong | Dan Pallotta

1,082,101 views ・ 2013-03-11

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00:00
Translator: Joseph Geni Reviewer: Morton Bast
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翻译人员: Wei Wu 校对人员: 嘉宇 王
00:16
I want to talk about social innovation
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我想跟大家聊聊“社会公益创新”(social innovation)
00:19
and social entrepreneurship.
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和“社会公益事业”(social entrepreneurship)。
我有三个孩子,他们是三胞胎。
00:23
I happen to have triplets.
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00:26
They're little. They're five years old.
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他们现在5岁,还很小。
00:28
Sometimes I tell people I have triplets. They say, "Really? How many?"
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当我告诉人们我有三胞胎的时候
他们说,“真的,多少个?”
00:31
(Laughter)
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这是这些小家伙的照片
00:33
Here's a picture of the kids -- that's Sage, and Annalisa and Rider.
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分别叫Sage、Annalisa和Rider
00:38
Now, I also happen to be gay.
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现在,我也是一个同性恋。
00:43
Being gay and fathering triplets is by far
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身为一个同性恋父亲养育三胞胎孩子
00:45
the most socially innovative, socially entrepreneurial thing
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是我目前做过的最具有社会创新、最具有
00:48
I have ever done.
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社会事业精神的事情。
00:50
(Laughter)
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(笑声)(掌声)
00:51
(Applause)
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00:55
The real social innovation I want to talk about involves charity.
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我真正想要说的社会创新
是关于慈善事业的。
00:59
I want to talk about how the things we've been taught to think
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我要说的是我们一直以来被灌输的有关慈善、
01:02
about giving and about charity
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奉献和非营利部门的概念
正在破坏我们热爱的
01:05
and about the nonprofit sector,
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01:06
are actually undermining the causes we love,
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慈善事业的根基,而我们强烈的
01:10
and our profound yearning to change the world.
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呼吁各位改变这样的现状。
01:14
But before I do that, I want to ask if we even believe
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但是在我开始之前,我想要问问大家,
是否真的相信非营利组织是改变世界的
01:17
that the nonprofit sector has any serious role to play
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01:20
in changing the world.
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重要力量。
01:22
A lot of people say now that business will lift up the developing economies,
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很多人都说营利性部门负责促进经济发展,
而社会公益将会搞定剩下的事情。
01:26
and social business will take care of the rest.
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我相信商业活动能够极大的
01:29
And I do believe that business will move the great mass of humanity forward.
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促进人类的进步。
但是总是会有百分之十或更多的人
01:35
But it always leaves behind that 10 percent or more
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01:38
that is most disadvantaged or unlucky.
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无法从中获益。
01:43
And social business needs markets,
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社会事业也需要一个市场,
01:44
and there are some issues for which you just can't develop
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当你需要的东西无法用金钱来衡量的时候,
01:47
the kind of money measures that you need for a market.
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创建这样的市场有一些问题需要处理。
01:50
I sit on the board of a center for the developmentally disabled,
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我曾经在一个发展障碍关怀中心呆过
01:53
and these people want laughter
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那里的人想要获得的是
快乐、热情和爱。
01:56
and compassion and they want love.
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02:00
How do you monetize that?
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这些如何货币化?
02:03
And that's where the nonprofit sector and philanthropy come in.
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这就是非营利组织和慈善机构的
作用所在。
02:08
Philanthropy is the market for love.
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慈善为关爱提供了市场。
02:11
It is the market for all those people
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这个市场是为那些不被其它任何市场
02:14
for whom there is no other market coming.
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接受的人准备的。
02:17
And so if we really want, like Buckminster Fuller said,
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如果我们真的想要做到巴克明斯特·富勒说的那样,
02:19
a world that works for everyone,
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不抛弃不放弃任何一个人,
02:22
with no one and nothing left out,
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那么非营利组织
02:24
then the nonprofit sector has to be
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就必须在社会中承担起
02:26
a serious part of the conversation.
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一个举足轻重的角色。
但是好像不是这样子的。
02:30
But it doesn't seem to be working.
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02:32
Why have our breast cancer charities not come close
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为什么我们的乳腺癌慈善组织
无法找到治疗乳腺癌的医疗方法?
02:34
to finding a cure for breast cancer,
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02:36
or our homeless charities not come close
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为什么关心无家可归者的慈善机构
02:38
to ending homelessness in any major city?
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至今没有在任何一个大城市做到居者有其屋?
02:41
Why has poverty remained stuck
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为什么在过去四十年中美国贫困率
02:43
at 12 percent of the U.S. population for 40 years?
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始终不低于总人口的12%?
答案是,这些社会问题
02:49
And the answer is,
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02:50
these social problems are massive in scale,
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都太大了,
02:54
our organizations are tiny up against them,
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公益组织相比起来太渺小了,
02:56
and we have a belief system that keeps them tiny.
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而我们的某些信念压制了这些组织的壮大。
03:00
We have two rulebooks.
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我们有两套不同的游戏规则,
03:01
We have one for the nonprofit sector,
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一套是限定非营利组织的,
03:03
and one for the rest of the economic world.
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另一套是限定营利性组织的。
这是“种族隔离”,
03:07
It's an apartheid, and it discriminates
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03:09
against the nonprofit sector in five different areas,
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在五个方面歧视非营利组织,
03:12
the first being compensation.
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首当其冲的就是人员薪酬。
在营利性部门,你的产出越多,
03:15
So in the for-profit sector, the more value you produce,
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03:17
the more money you can make.
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你的收入就越多。
03:19
But we don't like nonprofits to use money
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但是在非营利部门,我们不喜欢
03:21
to incentivize people to produce more in social service.
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用高报酬来激励社会服务人员提高产出。
03:25
We have a visceral reaction to the idea that anyone
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我们对于那些在帮助他人的过程中
03:28
would make very much money helping other people.
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为自己赚钱的行为有种本能的厌恶。
03:31
Interestingly, we don't have a visceral reaction
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有意思的是我们对那些在赚钱的过程中
03:33
to the notion that people would make a lot of money
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没有帮助他人的人却没有这样的厌恶。
03:36
not helping other people.
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03:37
You know, you want to make 50 million dollars
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比如,你想通过向孩子们兜售暴力游戏
03:39
selling violent video games to kids, go for it.
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来赚5千万美元,没问题,
03:41
We'll put you on the cover of Wired magazine.
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我们会让你上《连线》杂志封面。
03:43
But you want to make half a million dollars
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但是如果你想通过为得了疟疾的孩子们
03:45
trying to cure kids of malaria,
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提供医疗服务,并只想赚50万美元时,
03:47
and you're considered a parasite yourself.
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你会被人看成是贪婪的吸血鬼。(掌声)
03:50
(Applause)
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03:55
And we think of this as our system of ethics,
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我们认为这符合我们的伦理观念,
03:58
but what we don't realize is that this system
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但是我们没有意识到这个伦理体系
04:00
has a powerful side effect, which is:
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有一个巨大的副作用,
04:03
It gives a really stark, mutually exclusive choice
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就是它完全的将两种利益分隔开,
迫使我们最好的大学里面出来的最有才华的头脑进行选择,
04:07
between doing very well for yourself and your family
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04:10
or doing good for the world,
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要么只能为自己和自己的家庭赚钱
要么只能为整个世界谋利。
04:13
to the brightest minds coming out of our best universities,
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结果是数以万计的毕业生
04:16
and sends tens of thousands of people
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放弃了去非营利部门工作,
04:18
who could make a huge difference in the nonprofit sector,
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04:20
marching every year directly into the for-profit sector
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直接去了营利性部门,因为他们不希望
04:23
because they're not willing to make that kind of lifelong economic sacrifice.
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自己一生都在经济拮据中度过。
《商业周刊》做过一个调查,他们调查了
04:28
Businessweek did a survey, looked at the compensation packages
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04:31
for MBAs 10 years out of business school.
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商学院MBA毕业生十年来的收入水平。
04:34
And the median compensation for a Stanford MBA,
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其中斯坦福大学MBA的毕业生,在38岁时,
04:37
with bonus, at the age of 38, was 400,000 dollars.
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各种福利薪资加起来,平均能拿到40万美元。
04:42
Meanwhile, for the same year, the average salary
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与此同时,美国规模在5百万美元以上的
04:44
for the CEO of a $5 million-plus medical charity in the U.S.
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医疗慈善团体的CEO平均薪酬只有23.2万美元,
04:47
was 232,000 dollars, and for a hunger charity, 84,000 dollars.
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食品援助团体的CEO更少,只有8.4万美元。
你看,你根本没有办法让那些能够拿到
04:53
Now, there's no way you're going to get a lot of people
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40万美金的人才,放弃31.6万美金的收入,
04:55
with $400,000 talent to make a $316,000 sacrifice every year
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去一个食品援助团体做CEO。
04:59
to become the CEO of a hunger charity.
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有人会说,“那是因为MBA毕业生都很贪婪。”
05:03
Some people say, "Well, that's just because those MBA types are greedy."
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05:06
Not necessarily. They might be smart.
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这不一定,可能是因为他们更聪明
对他们来说每年捐出去10万美元
05:09
It's cheaper for that person to donate
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05:11
100,000 dollars every year to the hunger charity;
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给食品援助团体,
能省下来5万美元的个人税,
05:15
save 50,000 dollars on their taxes --
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05:17
so still be roughly 270,000 dollars a year ahead of the game --
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他们的收入还多出来将近27万美元,
05:21
now be called a philanthropist because they donated
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而且由于他们向慈善团体捐赠了10万美元的善款,
05:24
100,000 dollars to charity;
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他们成了慈善家,
而且有可能坐进食品援助团体的董事会,
05:26
probably sit on the board of the hunger charity;
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有可能监管着当初决定成为
05:28
indeed, probably supervise the poor SOB
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05:30
who decided to become the CEO of the hunger charity;
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食品援助团体CEO的可怜的倒霉蛋,
05:32
(Laughter)
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并且在余生中他们的权力、影响力和社会赞许程度
05:34
and have a lifetime of this kind of power and influence
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05:37
and popular praise still ahead of them.
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都始终高于慈善团体的CEO。
第二个歧视的地方是广告和营销手段。
05:41
The second area of discrimination is advertising and marketing.
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05:44
So we tell the for-profit sector, "Spend, spend, spend on advertising,
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我们认为营利性部门砸钱营销是必然的,“砸钱,砸钱,
05:48
until the last dollar no longer produces a penny of value."
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直到广告投入无法让你转到更多的钱为止。”
05:51
But we don't like to see our donations spent on advertising in charity.
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但是我们不希望看到我们捐赠给慈善团体的钱被用在广告上。
05:55
Our attitude is, "Well, look, if you can get the advertising donated,
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我们的态度是,“如果你们能够拿到电视台捐赠的广告时间,
比如,凌晨四点没人看的时间段,我没意见。
05:59
you know, to air at four o'clock in the morning, I'm okay with that.
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但是我不希望我的钱拿去买广告时间。
06:02
But I don't want my donation spent on advertising,
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06:04
I want it go to the needy."
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我希望我的钱用在需要的人身上。”
06:06
As if the money invested in advertising
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他们觉得投入在广告中的钱
06:08
could not bring in dramatically greater sums of money
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不能够带来更多的善款去帮助
06:11
to serve the needy.
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需要它们的人。
在1990年代,我的企业发起了
06:13
In the 1990s, my company created
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06:15
the long-distance AIDSRide bicycle journeys,
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长距离“AIDS骑行”自行车骑行活动
06:18
and the 60 mile-long breast cancer three-day walks,
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和为乳腺癌筹款的60公里三日行走活动,
经过这九年的努力,
06:23
and over the course of nine years,
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06:26
we had 182,000 ordinary heroes participate,
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有18.2万平民英雄参与进来,
06:31
and they raised a total of 581 million dollars.
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共募集到了5.81亿美元善款。
06:35
(Applause)
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这是历史上为艾滋病和乳腺癌筹款的
06:38
They raised more money more quickly for these causes
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06:40
than any events in history,
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最快记录。
06:42
all based on the idea that people are weary
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这一切基于的观点就是
06:45
of being asked to do the least they can possibly do.
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人们已经厌倦被动的去做力所能及的慈善。
06:48
People are yearning to measure the full distance of their potential
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在自己深深关心的问题上,
人们总是会投入
06:52
on behalf of the causes that they care about deeply.
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自己所有力所能及的所有资源。
但是你要提出要求。
06:56
But they have to be asked.
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06:59
We got that many people to participate
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我们通过在《纽约时报》、《波士顿全球》上打广告,
07:00
by buying full-page ads in The New York Times,
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通过在电台和电视台的黄金时段打广告
吸引到了如此多的朋友。
07:03
in The Boston Globe, in prime time radio and TV advertising.
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07:06
Do you know how many people we would've gotten
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如果我们只是在洗衣店附近发发传单,
07:08
if we put up fliers in the laundromat?
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你觉得还会有这么多人参与么?
美国的慈善捐赠数额一直固定在GDP的2%附近,
07:12
Charitable giving has remained stuck in the U.S., at two percent of GDP,
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从我们开始统计的1970年代开始便是如此。
07:16
ever since we started measuring it in the 1970s.
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07:19
That's an important fact, because it tells us
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这是一个很重要的事实,
07:21
that in 40 years, the nonprofit sector
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这告诉我们在过去40年中,
07:24
has not been able to wrestle any market share
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非营利部门没能从营利性部门那里
07:27
away from the for-profit sector.
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抢到任何市场份额。
07:30
And if you think about it, how could one sector
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但是你反过来想想
07:32
possibly take market share away from another sector
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一个不允许进行市场营销的非营利部门怎么可能
07:35
if it isn't really allowed to market?
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从营利性部门抢夺到市场?
07:38
And if we tell the consumer brands,
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如果我们对消费品牌的态度是,
07:40
"You may advertise all the benefits of your product,"
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“你可以把产品的所有优点都广告出来”,
07:43
but we tell charities, "You cannot advertise all the good that you do,"
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但是我们告诉慈善组织,“你不能为你所做的任何好事打广告,”
07:46
where do we think the consumer dollars are going to flow?
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你觉得消费者的钱会流向哪里?
第三个歧视的地方是通过新方式
07:50
The third area of discrimination is the taking of risk
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07:53
in pursuit of new ideas for generating revenue.
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募集资金的风险问题。
07:57
So Disney can make a new $200 million movie that flops,
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迪斯尼能够砸2亿美元拍电影,打了水漂的话
也不会有人打电话给司法部长。
08:01
and nobody calls the attorney general.
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08:03
But you do a little $1 million community fundraiser for the poor,
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但是如果你是一个救济组织的筹款人,
筹集了不到一百万美元,而你在头12个月中
08:07
and it doesn't produce a 75 percent profit to the cause in the first 12 months,
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没有将善款的75%发到救济人手中,
08:11
and your character is called into question.
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你的人品就会受到质疑。
08:14
So nonprofits are really reluctant to attempt any brave,
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所以非营利组织非常不情愿尝试任何冒险的、
大规模的筹款行动,
08:18
daring, giant-scale new fundraising endeavors,
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08:21
for fear that if the thing fails,
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他们担心一旦失败了,
08:22
their reputations will be dragged through the mud.
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他们的声誉也会随之一败涂地。
我们都知道,不允许失败
08:25
Well, you and I know
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08:26
when you prohibit failure, you kill innovation.
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等于扼杀创新。
如果你扼杀了筹款创新,你就没有办法获得更多的收入。
08:29
If you kill innovation in fundraising, you can't raise more revenue;
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如果你不能获得更多收入,你的组织就无法壮大。
08:32
if you can't raise more revenue, you can't grow;
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如果你的组织无法壮大,你就无法解决社会面临的那些大问题。
08:34
and if you can't grow, you can't possibly solve large social problems.
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08:38
The fourth area is time.
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第四个歧视的地方就是时间。
08:41
So Amazon went for six years without returning any profit to investors,
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亚马逊可以在六年时间中不给股东分红,
08:45
and people had patience.
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而股东们都有这个耐心。
他们知道亚马逊目标很大,
08:47
They knew that there was a long-term objective down the line,
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08:49
of building market dominance.
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它要花时间占领市场。
08:51
But if a nonprofit organization ever had a dream
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但是如果一个非营利组织
08:54
of building magnificent scale that required that for six years,
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想要筹划一个时间长达六年的筹款活动,
08:58
no money was going to go to the needy,
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在此期间募集的钱没有分给受捐赠人,
而是用来扩大筹款规模,
09:00
it was all going to be invested in building this scale,
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09:02
we would expect a crucifixion.
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他们肯定会被钉死在十字架上。
09:05
The last area is profit itself.
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最后一个领域就是利润本身。
09:07
So the for-profit sector can pay people profits
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营利性部门可以通过向股东分红来吸引投资者,
09:09
in order to attract their capital for their new ideas,
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支持实现自己的新想法,
09:12
but you can't pay profits in a nonprofit sector,
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但是在非营利部门你不能分红,
09:15
so the for-profit sector has a lock
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所以营利性部门独占了规模庞大的资本市场,
09:17
on the multi-trillion-dollar capital markets,
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09:20
and the nonprofit sector is starved for growth and risk and idea capital.
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而非营利部门就只能艰难中求生存,
渴望资本的投入。
现在我们把这5件事情结合起来看:
09:26
Well, you put those five things together --
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09:28
you can't use money to lure talent away from the for-profit sector;
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你无法花钱从营利性部门那里引入人才,
09:31
you can't advertise on anywhere near the scale
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你不能像营利性部门那样
09:33
the for-profit sector does for new customers;
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打广告吸引新的消费者,
09:35
you can't take the kinds of risks in pursuit of those customers
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你不能像营利性部门那样
09:38
that the for-profit sector takes;
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承担亏损的风险去吸引客户,
09:40
you don't have the same amount of time to find them as the for-profit sector;
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你不能像营利性部门那样花很长的时间
来吸引捐赠者,
最后你没有办法上市融资——
09:44
and you don't have a stock market with which to fund any of this,
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即使你在组织刚建立的时候可以拉投资。
09:47
even if you could do it in the first place --
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这些都让非营利性部门相比营利性部门
09:49
and you've just put the nonprofit sector
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在任何方面都处在了
09:51
at an extreme disadvantage to the for-profit sector,
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不利的位置。
09:54
on every level.
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如果我们对这两套游戏规则带来的问题持怀疑态度,
09:57
If we have any doubts about the effects of this separate rule book,
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10:00
this statistic is sobering:
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下面的统计数字会让你震惊:
从1970年到2009年,
10:02
From 1970 to 2009,
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10:04
the number of nonprofits that really grew,
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规模壮大的非营利组织数量,
超过5千万美元门槛的,
10:07
that crossed the $50 million annual revenue barrier,
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10:10
is 144.
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只有144家。
10:12
In the same time, the number of for-profits that crossed it
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与此同时,营利性机构的数量
是46136家。
10:15
is 46,136.
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现状是我们需要处理的社会问题规模非常庞大,
10:18
So we're dealing with social problems that are massive in scale,
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10:21
and our organizations can't generate any scale.
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而我们的组织却没有办法壮大到那样的规模。
10:23
All of the scale goes to Coca-Cola and Burger King.
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只有像可口可乐公司或汉堡王连锁可以达到那样的规模。
那么我们的这些观念是怎么来的?
10:28
So why do we think this way?
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跟美国的许多狂热信条一样,
10:31
Well, like most fanatical dogma in America,
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10:35
these ideas come from old Puritan beliefs.
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这些观念都来自于以前的清教徒。
10:38
The Puritans came here for religious reasons, or so they said,
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清教徒由于宗教原因来到美洲,他们这么说的,
10:41
but they also came here because they wanted to make a lot of money.
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但是他们来这里也是为了赚钱。
10:45
They were pious people,
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他们是虔诚的人,但是也赚起钱来
10:46
but they were also really aggressive capitalists,
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也非常的不择手段,
10:49
and they were accused of extreme forms of profit-making tendencies,
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而相比其他的殖民者他们的赚钱方式更加激进,
10:53
compared to the other colonists.
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也因此受到了很多谴责。
10:55
But at the same time, the Puritans were Calvinists,
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但是与此同时,这些清教徒也信奉加尔文教派,
10:58
so they were taught literally to hate themselves.
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这个教派的观念让他们也厌恶自己。
11:01
They were taught that self-interest was a raging sea
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他们被告知自私自利只会让自己
11:04
that was a sure path to eternal damnation.
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堕入地域,永不得救。
11:07
This created a real problem for these people.
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这给这些人出了一个大难题,对吧?
11:09
Here they've come all the way across the Atlantic to make all this money,
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他们漂过大西洋来到这里就是为了赚钱,
赚钱让你坐上下地狱的直通车。
11:13
but making all this money will get you sent directly to Hell.
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11:16
What were they to do about this?
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他们该怎么办?
11:18
Well, charity became their answer.
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慈善事业成了答案。
11:20
It became this economic sanctuary,
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他们每追逐到1美元的利润,
11:22
where they could do penance for their profit-making tendencies --
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就捐出5美分作为救赎的手段,慈善成了一个
经济实惠的避难所。
11:26
at five cents on the dollar.
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11:29
So of course, how could you make money in charity
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理所当然的,用来化解赚钱带来的罪恶的组织,
11:31
if charity was your penance for making money?
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怎么能又自己跑去赚钱呢?
11:34
Financial incentive was exiled from the realm of helping others,
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经济刺激被排除在慈善助人事业之外,
11:38
so that it could thrive in the area of making money for yourself,
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这样他们就可以放心大胆的去赚钱了。
11:41
and in 400 years, nothing has intervened
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400年来,没有人质疑这一点,
11:44
to say, "That's counterproductive and that's unfair."
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站出来说,“这不公平,也不科学。”
这种观念引出来一个很危险的问题,
11:50
Now, this ideology gets policed by this one very dangerous question,
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11:54
which is, "What percentage of my donation goes to the cause versus overhead?"
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就是:“我的善款有多大比例给了受捐赠人,多大比例成了管理费?”
11:58
There are a lot of problems with this question.
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这带来了很多问题。
12:00
I'm going to just focus on two.
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我就挑其中两个说。
12:02
First, it makes us think that overhead is a negative,
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第一,这让我们觉得管理费是很不好的东西,
12:06
that it is somehow not part of the cause.
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对受捐赠人没有任何好处。
恰恰相反,尤其是这些费用被用来扩大筹款规模时。
12:10
But it absolutely is, especially if it's being used for growth.
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而“管理费是慈善事业的敌人”
12:15
Now, this idea that overhead is somehow an enemy of the cause
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这种观念
12:19
creates this second, much larger problem,
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引发了第二个,也是更大的问题,
12:21
which is, it forces organizations to go without the overhead things
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就是这种观念迫使非营利组织放弃自己
12:25
they really need to grow,
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真正应该处理的大问题,
12:27
in the interest of keeping overhead low.
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而把精力放在控制管理费上。
12:30
So we've all been taught that charities should spend
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我们都被灌输了这样的观念,
12:32
as little as possible on overhead things like fundraising
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慈善团体的筹款等管理费用应该尽可能的低,
12:35
under the theory that, well, the less money you spend on fundraising,
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因为管理费比例越少,
12:38
the more money there is available for the cause.
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受捐赠人能够拿到的钱就越多。
12:42
Well, that's true if it's a depressing world
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这种结论的前提是无论你怎么筹款,
12:44
in which this pie cannot be made any bigger.
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这个冷漠的世界也不会给你更多的钱。
但是如果在现实世界中筹款活动
12:48
But if it's a logical world in which investment in fundraising
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12:51
actually raises more funds and makes the pie bigger,
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能够增加善款收入并且将规模扩大,
12:55
then we have it precisely backwards,
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那么控制管理费这个观念就不合时宜,
12:57
and we should be investing more money, not less, in fundraising,
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而我们应该更多,
而不是更少的投钱到筹款活动中,
13:00
because fundraising is the one thing
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13:02
that has the potential to multiply the amount of money
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因为更大规模的筹款活动有可能筹到很多倍的善款,
可以帮助更多我们想要帮助的人。
13:05
available for the cause that we care about so deeply.
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13:09
I'll give you two examples.
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我讲两个例子。我们从风投那里
13:11
We launched the AIDSRides
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拿到了5万美元作为“AIDS骑行”的启动资金。
13:12
with an initial investment of 50,000 dollars in risk capital.
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13:15
Within nine years, we had multiplied that 1,982 times,
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9年之后我们将这笔钱翻了1982倍,达到了1.08亿美元,
13:20
into 108 million dollars after all expenses, for AIDS services.
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这是扣除了所有AIDS服务之后的盈余。
13:26
We launched the breast cancer three-days
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我们从风投那里拿到了35万美元
13:28
with an initial investment of 350,000 dollars in risk capital.
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作为“关爱乳腺癌三日行走”活动的启动资金。
13:32
Within just five years, we had multiplied that 554 times,
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不到5年时间我们就将善款翻了554倍,
13:36
into 194 million dollars after all expenses,
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扣除了乳腺癌研究费用之后
13:40
for breast cancer research.
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还剩下1.94亿美元。
13:42
Now, if you were a philanthropist really interested in breast cancer,
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如果你是一个慈善家,想要资助乳腺癌研究,
13:45
what would make more sense:
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你觉得哪个更有意义:
13:46
go out and find the most innovative researcher in the world
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找到一个世界上最有创造力的研究人员,
13:50
and give her 350,000 dollars for research,
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给她35万美元用于研究,
还是给筹款部门35万美元
13:54
or give her fundraising department the 350,000 dollars
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13:57
to multiply it into 194 million dollars for breast cancer research?
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让他们把乳腺癌研究的资金规模扩大到1.94亿?
2002年是我们最成功的一年,
14:03
2002 was our most successful year ever.
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仅在乳腺癌项目一项上,扣除所有开支,
14:06
We netted for breast cancer alone, that year alone,
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3134
14:09
71 million dollars after all expenses.
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我们得到了7100万美元的盈余。
14:13
And then we went out of business,
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然后我们就被解散了,
14:15
suddenly and traumatically.
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以非常突然和不愉快的方式。
14:18
Why? Well, the short story is, our sponsors split on us.
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为什么?简单的说,我们的赞助人背叛了我们。
14:23
They wanted to distance themselves from us
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他们希望和我们保持距离,
14:25
because we were being crucified in the media
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因为我们被媒体报道妖魔化了,
14:28
for investing 40 percent of the gross in recruitment
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因为我们将总收入的40%投入到
14:31
and customer service and the magic of the experience,
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人员培训、客户服务、提高用户体验上,
而这些为了组织自身发展和筹款规模扩大的投资
14:35
and there is no accounting terminology to describe
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2863
14:37
that kind of investment in growth and in the future,
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并没有办法在我们的财报中体现,
只能用被妖魔化的词“管理费”笼统概括。
14:41
other than this demonic label of "overhead."
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于是有一天,所有350名雇员,
14:46
So on one day, all 350 of our great employees
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14:51
lost their jobs ...
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都被裁掉了,
14:55
because they were labeled "overhead."
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因为他们都被打上了“额外开支”的标签。
14:59
Our sponsor went and tried the events on their own.
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我们的赞助人用自己的方式管理。
15:01
The overhead went up.
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他们的管理费用更高,
15:02
Net income for breast cancer research went down by 84 percent,
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乳腺癌研究基金的收入缩减了84%,
年收入只剩下了600万美元。
15:06
or 60 million dollars, in one year.
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15:11
This is what happens when we confuse morality with frugality.
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发生这样的事情,是因为我们搞混了
“道德”和“节俭”这两个概念。
15:18
We've all been taught that the bake sale with five percent overhead
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我们都被灌输了这样的观念,管理费只有5%的爱心面包义卖
15:21
is morally superior to the professional fundraising enterprise
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要比专业的筹款企业更加高尚,因为后者的管理费高达40%,
15:24
with 40 percent overhead,
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15:26
but we're missing the most important piece of information, which is:
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但是我们忽略了最重要的信息,就是,
这张大饼(善款的规模)到底有多大?
15:29
What is the actual size of these pies?
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15:32
Who cares if the bake sale only has five percent overhead if it's tiny?
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3919
如果这张大饼很小,谁会在意它的管理费只有5%?
15:37
What if the bake sale only netted 71 dollars for charity
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如果爱心面包义卖只能够筹集71美元,
15:40
because it made no investment in its scale
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2024
而专业筹款企业筹集了7100万美元,
15:42
and the professional fundraising enterprise netted
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差别就在于前者没有任何投资用于扩大规模
15:44
71 million dollars because it did?
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2306
而后者做到了?
15:47
Now which pie would we prefer,
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让你选你会选哪张大饼,
15:49
and which pie do we think people who are hungry would prefer?
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饥饿的受捐赠人去选他们会选择哪张?
15:53
Here's how all of this impacts the big picture.
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这些加起来对总体的影响就是这样的。
15:57
I said that charitable giving is two percent of GDP in the United States.
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我说过慈善捐赠只占美国GDP的2%。
16:00
That's about 300 billion dollars a year.
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也就是3000亿美元一年。
16:03
But only about 20 percent of that, or 60 billion dollars,
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但是其中只有20%,也就是600亿美元,
16:06
goes to health and human services causes.
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1953
被用于医疗和人道救助服务。
16:08
The rest goes to religion and higher education and hospitals,
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3626
别的钱被用在宗教、高等教育、医院等地方。
16:12
and that 60 billion dollars is not nearly enough
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而600亿美元根本不足以
16:15
to tackle these problems.
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1555
处理这些问题。
16:17
But if we could move charitable giving from two percent of GDP,
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但是如果我们能够通过筹款投资,
将我们的慈善捐赠比例从GDP的2%,
16:21
up just one step to three percent of GDP, by investing in that growth,
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就提高一点,从2%提高到3%,
16:28
that would be an extra 150 billion dollars a year in contributions,
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那就多出来1500亿美元用于慈善。
16:32
and if that money could go disproportionately
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而如果这些钱更多的流向
16:35
to health and human services charities,
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医疗和人道援助服务项目,
16:36
because those were the ones we encouraged to invest in their growth,
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这些都是我们鼓励进行筹款投资的组织,
这将使这些部门的收入翻3倍。
16:40
that would represent a tripling of contributions to that sector.
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16:44
Now we're talking scale.
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这是我们想要的规模,
这是我们想要的真正的变革。
16:46
Now we're talking the potential for real change.
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16:49
But it's never going to happen by forcing these organizations
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但是如果我们继续要求非营利组织
控制他们的管理费比例,
16:52
to lower their horizons
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16:54
to the demoralizing objective of keeping their overhead low.
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限制他们的视野,这一切都不可能发生。
17:00
Our generation does not want its epitaph to read,
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我们这一代人没有人希望自己的墓碑上刻着
17:03
"We kept charity overhead low."
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“我们把慈善管理费控制的很低。”
17:05
(Laughter)
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(笑声)(掌声)
17:10
(Applause)
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17:14
We want it to read that we changed the world,
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我们希望上面写着我们改变了世界,
17:16
and that part of the way we did that
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而改变世界的途径之一就是
17:18
was by changing the way we think about these things.
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2589
我们改变了我们对这些事情的思考方式。
17:21
So the next time you're looking at a charity,
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所以下一次你遇到一个慈善组织,
17:23
don't ask about the rate of their overhead.
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2081
不要问他们的管理费比例。
17:25
Ask about the scale of their dreams,
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问他们有多大的梦想,
像苹果、谷歌、亚马逊那么大的梦想,
17:28
their Apple-, Google-, Amazon-scale dreams,
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17:31
how they measure their progress toward those dreams,
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他们如何衡量他们与梦想的接近程度,
为了这个梦想他们需要什么帮助,
17:34
and what resources they need to make them come true,
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17:36
regardless of what the overhead is.
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不要问管理费比例。
17:38
Who cares what the overhead is
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如果真能够解决问题,谁还会去关心管理费比例?
17:40
if these problems are actually getting solved?
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17:43
If we can have that kind of generosity --
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如果我们能够有这样的一种宽容,
17:46
a generosity of thought --
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一种思想上的慷慨,那么我们的非营利部门就有可能
17:48
then the non-profit sector can play a massive role
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在扮演很重要的角色来改变世界,
17:51
in changing the world for all those citizens
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帮助所有那些最需要帮助的人去改变。
17:55
most desperately in need of it to change.
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而这种改变可能是我们这一代最宝贵的遗产之一,
18:01
And if that can be our generation's enduring legacy --
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18:05
that we took responsibility
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我们有义务
18:08
for the thinking that had been handed down to us,
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去思考已经传递给我们的这一切,
18:11
that we revisited it, we revised it,
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我们重新审视它,修订完善它,
18:14
and we reinvented the whole way humanity thinks about changing things,
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最终重新定义人类思考慈善事业的方式,
永远的,并且不漏掉任何人。
18:18
forever, for everyone --
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18:21
well, I thought I would let the kids sum up what that would be.
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最后我想让我的孩子们做个总结。
18:26
Annalisa Smith-Pallotta: That would be
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1851
Annalisa Smith-Pallotta: 那将是——
Sage Smith-Pallotta: 真正的
18:28
Sage Smith-Pallotta: a real social
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1982
18:30
Rider Smith-Pallotta: innovation.
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Rider Smith-Pallotta: 社会创新。
18:32
Dan Pallotta: Thank you very much.
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Dan Pallotta: 非常感谢,谢谢大家。
18:34
Thank you.
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18:35
(Applause)
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(掌声)
18:44
Thank you.
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谢谢。(掌声)
18:45
(Applause)
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