Bruce Feiler: Agile programming -- for your family

214,621 views ใƒป 2013-02-26

TED


ืื ื ืœื—ืฅ ืคืขืžื™ื™ื ืขืœ ื”ื›ืชื•ื‘ื™ื•ืช ื‘ืื ื’ืœื™ืช ืœืžื˜ื” ื›ื“ื™ ืœื”ืคืขื™ืœ ืืช ื”ืกืจื˜ื•ืŸ.

00:00
Translator: Joseph Geni Reviewer: Morton Bast
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ืžืชืจื’ื: Zeeva Livshitz ืžื‘ืงืจ: Ido Dekkers
00:15
So here's the good news about families.
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ื”ื ื” ื”ื‘ืฉื•ืจื•ืช ื”ื˜ื•ื‘ื•ืช ื‘ื ื•ื’ืข ืœืžืฉืคื—ื”:
00:18
The last 50 years have seen a revolution
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ื‘-50 ื”ืฉื ื™ื ื”ืื—ืจื•ื ื•ืช ื”ื™ืชื” ืžื”ืคื›ื”
00:21
in what it means to be a family.
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ื‘ืžื” ื–ื” ืœื”ื™ื•ืช ืžืฉืคื—ื”.
00:23
We have blended families, adopted families,
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ื™ืฉ ืœื ื• ืžืฉืคื—ื•ืช ืžืขื•ืจื‘ื•ืช, ืžืฉืคื—ื•ืช ืžืื•ืžืฆื•ืช,
00:25
we have nuclear families living in separate houses
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ื™ืฉ ืœื ื• ืžืฉืคื—ื•ืช ื’ืจืขื™ื ื™ื•ืช ืฉืžืชื’ื•ืจืจื•ืช ื‘ื‘ืชื™ื ื ืคืจื“ื™ื
00:27
and divorced families living in the same house.
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ื•ืžืฉืคื—ื•ืช ื’ืจื•ืฉื•ืช ืฉื’ืจื•ืช ื‘ืื•ืชื• ื”ื‘ื™ืช.
00:30
But through it all, the family has grown stronger.
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ืืš ืžืขื‘ืจ ืœื›ืœ, ื”ืžืฉืคื—ื” ื”ืชื—ื–ืงื”.
00:33
Eight in 10 say the family they have today
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ืฉืžื•ื ื” ืžื›ืœ ืขืฉืจื” ืื•ืžืจื™ื ืฉื”ืžืฉืคื—ื” ืฉืœื”ื ื”ื™ื•ื
00:36
is as strong or stronger than the family they grew up in.
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ื—ื–ืงื” ื‘ืื•ืชื” ืžื™ื“ื” ืื• ื™ื•ืชืจ ืžื–ื• ืฉื‘ื” ื’ื“ืœื•.
00:40
Now, here's the bad news.
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ื•ื”ื ื” ื”ื‘ืฉื•ืจื•ืช ื”ืจืขื•ืช:
00:42
Nearly everyone is completely overwhelmed
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ื›ืžืขื˜ ื›ื•ืœื ื›ื•ืจืขื™ื
00:45
by the chaos of family life.
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ืชื—ืช ื”ืชื•ื”ื• ื•ื‘ื•ื”ื• ืฉืœ ื—ื™ื™ ื”ืžืฉืคื—ื”.
00:47
Every parent I know, myself included,
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ื›ืœ ื”ื”ื•ืจื™ื ืฉืื ื™ ืžื›ื™ืจ, ื•ืื ื™ ื‘ื™ื ื™ื”ื,
00:49
feels like we're constantly playing defense.
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ื—ืฉื™ื ืฉืื ื—ื ื• ื›ืœ ื”ื–ืžืŸ ืžืฉื—ืงื™ื ื‘ื”ื’ื ื”.
00:52
Just when our kids stop teething, they start having tantrums.
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ื‘ืจื’ืข ืฉื™ืœื“ื™ื ื• ืกื™ื™ืžื• ืœื”ืฆืžื™ื— ืฉื™ื ื™ื™ื, ื›ื‘ืจ ื™ืฉ ืœื”ื ื”ืชืคืจืฆื•ื™ื•ืช ื–ืขื.
00:55
Just when they stop needing our help taking a bath,
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ืžื™ื“ ื›ืฉื”ื ื›ื‘ืจ ืœื ื–ืงื•ืงื™ื ืœืขื–ืจืชื ื• ื›ื“ื™ ืœื”ืชืจื—ืฅ,
00:57
they need our help dealing with cyberstalking or bullying.
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ื”ื ื–ืงื•ืงื™ื ืœื ื• ื ื’ื“ ื”ื˜ืจื“ื•ืช ื‘ืจืฉืช ื•ื‘ืจื™ื•ื ื•ืช.
01:00
And here's the worst news of all.
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ื•ื”ื ื” ื”ื‘ืฉื•ืจื•ืช ื”ื›ื™ ื’ืจื•ืขื•ืช:
01:03
Our children sense we're out of control.
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ื™ืœื“ื™ื ื• ืžืจื’ื™ืฉื™ื ืฉืื™ื‘ื“ื ื• ืืช ื”ืฉืœื™ื˜ื”.
01:06
Ellen Galinsky of the Families and Work Institute
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ืืœืŸ ื’ืœื™ื ืกืงื™ ืžื”ืžื›ื•ืŸ "ืžืฉืคื—ื•ืช ื•ืขื‘ื•ื“ื”"
01:09
asked 1,000 children, "If you were granted
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ืฉืืœื” 1,000 ื™ืœื“ื™ื, "ืื™ืœื• ืงื™ื‘ืœืชื
01:11
one wish about your parents, what would it be?"
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ืžืฉืืœื” ืื—ืช ื‘ื ื•ื’ืข ืœื”ื•ืจื™ื›ื, ืžื” ื”ื™ื™ืชื ืžื‘ืงืฉื™ื?"
01:14
The parents predicted the kids would say,
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ื”ื”ื•ืจื™ื ืฆื™ืคื• ืฉื”ื™ืœื“ื™ื ื™ืืžืจื•,
01:17
spending more time with them.
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"ืœื‘ืœื•ืช ืื™ืชื ื• ื™ื•ืชืจ"
01:20
They were wrong. The kids' number one wish?
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ื”ื ื˜ืขื•. ื”ืžืฉืืœื” ืžืก' 1 ืฉืœ ื”ื™ืœื“ื™ื?
01:22
That their parents be less tired and less stressed.
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ืฉื”ื•ืจื™ื”ื ื™ื”ื™ื• ืคื—ื•ืช ืขื™ื™ืคื™ื ื•ืœื—ื•ืฆื™ื.
01:27
So how can we change this dynamic?
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ืื– ืื™ืš ื ื•ื›ืœ ืœืฉื ื•ืช ืืช ื”ื“ื™ื ืžื™ืงื” ื”ื–ื•?
01:29
Are there concrete things we can do to reduce stress,
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ื”ืื ื™ืฉ ื“ื‘ืจื™ื ืžืžืฉื™ื™ื ืฉื ื•ื›ืœ ืœืขืฉื•ืช ื›ื“ื™ ืœื”ืคื—ื™ืช ืืช ื”ืžืชื—,
01:32
draw our family closer,
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ืœื™ืฆื•ืจ ื™ื•ืชืจ ืงืจื‘ื” ื‘ืžืฉืคื—ื•ืชื™ื ื•,
01:34
and generally prepare our children to enter the world?
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ื•ื‘ื›ืœืœ ืœื”ื›ื™ืŸ ืืช ื™ืœื“ื™ื ื• ืœืขื•ืœื?
01:39
I spent the last few years trying to answer that question,
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ื”ืงื“ืฉืชื™ ืืช ื”ืฉื ื™ื ื”ืื—ืจื•ื ื•ืช ื‘ื ืกื™ื•ืŸ ืœืขื ื•ืช ืขืœ ืฉืืœื” ื–ื•,
01:42
traveling around, meeting families, talking to scholars,
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ื ืกืขืชื™, ืคื’ืฉืชื™ ืžืฉืคื—ื•ืช, ืฉื•ื—ื—ืชื™ ืขื ืžืœื•ืžื“ื™ื,
01:45
experts ranging from elite peace negotiators
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ื•ืขื ืžื•ืžื—ื™ื ื”ื—ืœ ืžืžืชื•ื•ื›ื™ ืฉืœื•ื ื‘ื›ื™ืจื™ื,
01:48
to Warren Buffett's bankers to the Green Berets.
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ื‘ื ืงืื™ื ืฉืœ ื•ื•ืจืŸ ื‘ืืคื˜ ื•ื›ืœื” ื‘"ื›ื•ืžืชื•ืช ื”ื™ืจื•ืงื•ืช".
01:52
I was trying to figure out, what do happy families do right
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ื ื™ืกื™ืชื™ ืœื’ืœื•ืช ืžื” ื”ืžืฉืคื—ื•ืช ื”ืžืื•ืฉืจื•ืช ืขื•ืฉื•ืช ื ื›ื•ืŸ
01:55
and what can I learn from them to make my family happier?
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ื•ืžื” ืื•ื›ืœ ืœืœืžื•ื“ ืžื”ืŸ ื›ื“ื™ ืœื”ื‘ื™ื ื™ื•ืชืจ ืื•ืฉืจ ืœืžืฉืคื—ืชื™.
02:00
I want to tell you about one family that I met,
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ื‘ืจืฆื•ื ื™ ืœืกืคืจ ืœื›ื ืขืœ ืžืฉืคื—ื” ืื—ืช ืฉืคื’ืฉืชื™,
02:02
and why I think they offer clues.
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ื•ืžื“ื•ืข ืื ื™ ื—ื•ืฉื‘ ืฉืืคืฉืจ ืœืœืžื•ื“ ืžืžื ื” ืžืฉื”ื•.
02:05
At 7 p.m. on a Sunday in Hidden Springs, Idaho,
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ื‘-7 ื‘ืขืจื‘ ื™ื•ื ืจืืฉื•ืŸ, ื‘"ื”ื™ื“ืŸ ืกืคืจื™ื ื’ืก" ืฉื‘ืื™ื™ื“ื”ื•,
02:08
where the six members of the Starr family are sitting down
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ืžืชื›ื ืกื™ื ืฉืฉืช ื—ื‘ืจื™ ืžืฉืคื—ืช ืกื˜ืืจ
02:10
to the highlight of their week: the family meeting.
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ืœืื™ืจื•ืข ื”ืžืจื›ื–ื™ ืฉืœ ื”ืฉื‘ื•ืข ืฉืœื”ื: ื”ื™ืฉื™ื‘ื” ื”ืžืฉืคื—ืชื™ืช.
02:13
The Starrs are a regular American family
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ืžืฉืคื—ืช ืกื˜ืืจ ื”ื™ื ืžืฉืคื—ื” ืืžืจื™ืงืื™ืช ืจื’ื™ืœื”
02:16
with their share of regular American family problems.
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ืขื ื‘ืขื™ื•ืช ืจื’ื™ืœื•ืช ืฉืœ ืžืฉืคื—ื” ืืžืจื™ืงืื™ืช.
02:18
David is a software engineer. Eleanor takes care
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ื“ื™ื™ื•ื•ื™ื“ ื”ื•ื ืžื”ื ื“ืก ืชื•ื›ื ื”, ืืœื™ื ื•ืจ ืžื˜ืคืœืช
02:21
of their four children, ages 10 to 15.
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ื‘ืืจื‘ืขืช ื™ืœื“ื™ื”ื, ื‘ื ื™ ื”-10 ืขื“ 15.
02:24
One of those kids tutors math on the far side of town.
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ืื—ื“ ื”ื™ืœื“ื™ื ื”ืืœื” ื ื•ืชืŸ ืฉื™ืขื•ืจื™ ื—ืฉื‘ื•ืŸ ื‘ืฆื“ ื”ืžืจื•ื—ืง ืฉืœ ื”ืขื™ืจ.
02:27
One has lacrosse on the near side of town.
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ืื—ืจ ืžืฉื—ืง ืœืงืจื•ืก ื‘ืฆื“ ื”ืงืจื•ื‘ ืฉืœ ื”ืขื™ืจ.
02:30
One has Asperger syndrome. One has ADHD.
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ืื—ื“ ืกื•ื‘ืœ ืžืชืกืžื•ื ืช ืืกืคืจื’ืจ. ืื—ื“ ืกื•ื‘ืœ ืžื”ืคืจืขืช ืงืฉื‘.
02:33
"We were living in complete chaos," Eleanor said.
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"ื—ื™ื™ื ื• ื‘ืชื•ื”ื• ื•ื‘ื•ื”ื• ืžื•ื—ืœื˜," ืืžืจื” ืืœื™ื ื•ืจ.
02:36
What the Starrs did next, though, was surprising.
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ืื‘ืœ ืžื” ืฉืžืฉืคื—ืช ืกื˜ืืจ ืขืฉืชื” ื‘ื ื™ื“ื•ืŸ ื”ื™ื” ืžืคืชื™ืข.
02:40
Instead of turning to friends or relatives,
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ื‘ืžืงื•ื ืœืคื ื•ืช ืœื—ื‘ืจื™ื ืื• ืœืงืจื•ื‘ื™ื,
02:42
they looked to David's workplace.
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ื”ื ืคื ื• ืœืžืงื•ื ื”ืขื‘ื•ื“ื” ืฉืœ ื“ื™ื™ื•ื•ื™ื“.
02:45
They turned to a cutting-edge program called agile development
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ื”ื ืคื ื• ืœืชื›ื ื™ืช ื—ื“ืฉื ื™ืช ื‘ืฉื "ืคื™ืชื•ื— ืชื•ื›ื ื” ื–ืจื™ื–"
02:48
that was just spreading from manufacturers in Japan
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ืฉื”ื—ืœื” ืœื”ืชืคืฉื˜, ืžื™ืฆืจื ื™ื ื‘ื™ืคืŸ
02:51
to startups in Silicon Valley.
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ืœื—ื‘ืจื•ืช-ื”ื–ื ืง ื‘ืขืžืง ื”ืกื™ืœื™ืงื•ืŸ.
02:54
In agile, workers are organized into small groups
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ื‘"ืคื™ืชื•ื— ืชื•ื›ื ื” ื–ืจื™ื–" ื”ืขื•ื‘ื“ื™ื ืžืชืืจื’ื ื™ื ื‘ืงื‘ื•ืฆื•ืช ืงื˜ื ื•ืช
02:57
and do things in very short spans of time.
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ื•ื”ื ืขื•ืฉื™ื ื“ื‘ืจื™ื ื‘ืคืจืงื™-ื–ืžืŸ ืงืฆืจื™ื ื‘ื™ื•ืชืจ.
03:00
So instead of having executives issue grand proclamations,
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ื›ืœื•ืžืจ, ื‘ืžืงื•ื ืฉื”ืžื ื”ืœื™ื ื™ื™ืฆืื• ื‘ื”ื›ืจื–ื•ืช ื‘ื•ืžื‘ืกื˜ื™ื•ืช,
03:03
the team in effect manages itself.
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ื”ืฆื•ื•ืช ื‘ืขืฆื ืžื ื”ืœ ืืช ืขืฆืžื•.
03:06
You have constant feedback. You have daily update sessions.
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ื™ืฉ ืžืฉื•ื‘ ืชืžื™ื“ื™. ืžืงื™ื™ืžื™ื ื™ืฉื™ื‘ื•ืช ืขื“ื›ื•ืŸ ื™ื•ืžื™ื•ืช.
03:08
You have weekly reviews. You're constantly changing.
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ื™ืฉ ืกืงื™ืจื•ืช ืฉื‘ื•ืขื™ื•ืช. ื”ืฉื™ื ื•ื™ ื”ื•ื ืžืชืžื™ื“.
03:12
David said when they brought this system into their home,
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ื“ื™ื™ื•ื•ื™ื“ ืื•ืžืจ ืฉื›ืืฉืจ ื”ื ื”ื›ื ื™ืกื• ืืช ื”ืžืขืจื›ืช ื”ื–ื• ืœื‘ื™ืชื,
03:15
the family meetings in particular increased communication,
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ื‘ืžื™ื•ื—ื“ ื”ืžืคื’ืฉื™ื ื”ืžืฉืคื—ืชื™ื™ื ืฉื™ืคืจื• ืืช ื”ืชืงืฉื•ืจืช,
03:19
decreased stress, and made everybody
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ื”ื•ืจื™ื“ื• ืืช ื”ืžืชื—ื™ื ื•ื’ืจืžื• ืœื›ื•ืœื
03:21
happier to be part of the family team.
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ืœืฉืžื•ื— ื™ื•ืชืจ ืœื”ืฉืชืชืฃ ื‘ืฆื•ื•ืช ื”ืžืฉืคื—ืชื™.
03:24
When my wife and I adopted these family meetings and other techniques
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ื›ืฉืืฉืชื™ ื•ืื ื™ ืื™ืžืฆื ื• ืืช ื”ืžืคื’ืฉื™ื ื”ืžืฉืคื—ืชื™ื™ื ื”ืืœื” ื•ืฉื™ื˜ื•ืช ื ื•ืกืคื•ืช
03:27
into the lives of our then-five-year-old twin daughters,
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ื•ื”ื ื”ื’ื ื• ืื•ืชื ื‘ื—ื™ื™ื ื•, ืขื ื”ืชืื•ืžื•ืช ืฉืœื ื•, ืฉื”ื™ื• ืื– ื‘ื ื•ืช 5,
03:31
it was the biggest single change we made since our daughters were born.
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ื–ื” ื”ื™ื” ื”ืฉื™ื ื•ื™ ื”ื›ื™ ื’ื“ื•ืœ ืฉืขืฉื™ื ื• ืžืื– ืฉื‘ื ื•ืชื™ื ื• ื ื•ืœื“ื•.
03:35
And these meetings had this effect
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ื•ืœืžืคื’ืฉื™ื ื”ื™ืชื” ื”ื”ืฉืคืขื” ื”ื–ืืช,
03:37
while taking under 20 minutes.
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ืœืžืจื•ืช ืฉื ืžืฉื›ื• ืคื—ื•ืช ืž-20 ื“ืงื•ืช.
03:39
So what is Agile, and why can it help
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ืื– ืžื” ื–ื” "ืคื™ืชื•ื— ื–ืจื™ื–", ื•ืžื“ื•ืข ื–ื” ืขืฉื•ื™ ืœืขื–ื•ืจ
03:41
with something that seems so different, like families?
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ื‘ืžืฉื”ื• ืฉื ืจืื” ื›ื” ืฉื•ื ื”, ื›ืžื• ืžืฉืคื—ื”?
03:44
In 1983, Jeff Sutherland was a technologist
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ื‘-1983, ื’'ืฃ ืกืชืจืœื ื“ ื”ื™ื” ื˜ื›ื ื•ืœื•ื’
03:47
at a financial firm in New England.
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ื‘ื—ื‘ืจื” ืคื™ื ื ืกื™ืช ื‘ื ื™ื•-ืื™ื ื’ืœื ื“.
03:49
He was very frustrated with how software got designed.
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ื”ื•ื ื”ื™ื” ืžืื“ ืžืชื•ืกื›ืœ ืžื“ืจืš ืคื™ืชื•ื— ื”ืชื•ื›ื ื•ืช.
03:52
Companies followed the waterfall method, right,
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ื”ื—ื‘ืจื•ืช ื ื”ื’ื• ืขืœ ืคื™ ืžื•ื“ืœ "ืžืคืœ ื”ืžื™ื",
03:55
in which executives issued orders that slowly trickled down
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ืฉื‘ื• ื”ืžื ื”ืœื™ื ื”ื•ืฆื™ืื• ื”ื•ืจืื•ืช ืฉื—ื™ืœื—ืœื• ืœืื˜-ืœืื˜ ืœืžื˜ื”
03:58
to programmers below,
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ืขื“ ืœืžืชื›ื ืชื™ื,
03:59
and no one had ever consulted the programmers.
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ื•ืื™ืฉ ืžืขื•ืœื ืœื ื”ืชื™ื™ืขืฅ ืขื ื”ืžืชื›ื ืชื™ื.
04:02
Eighty-three percent of projects failed.
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ืฉืžื•ื ื™ื ื•ืฉืœื•ืฉื” ืื—ื•ื– ืžื”ืžื™ื–ืžื™ื ื ื›ืฉืœื•.
04:05
They were too bloated or too out of date
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ื”ื ื”ื™ื• ืžื ื•ืคื—ื™ื ืžื“ื™ ืื• ืฉื›ื‘ืจ ื”ืชื™ื™ืฉื ื•
04:07
by the time they were done.
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ื›ืฉืกื•ืฃ-ืกื•ืฃ ื”ื•ืฉืœืžื•.
04:10
Sutherland wanted to create a system where
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ืกืชืจืœื ื“ ืจืฆื” ืœื™ืฆื•ืจ ืžืขืจื›ืช
04:12
ideas didn't just percolate down but could percolate up from the bottom
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ืฉื‘ื” ืจืขื™ื•ื ื•ืช ืœื ืจืง ืžื—ืœื—ืœื™ื ืœืžื˜ื” ืืœื ื™ื›ื•ืœื™ื ืœืคืขืคืข ืœืžืขืœื”
04:16
and be adjusted in real time.
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ื•ืฉื ื™ืชืŸ ืœืฉื ื•ืชื ื‘ื–ืžืŸ ืืžืช.
04:19
He read 30 years of Harvard Business Review
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ื”ื•ื ืขื‘ืจ ืขืœ 30 ืฉื ื” ืฉืœ ืžืืžืจื™ื ืขืกืงื™ื™ื ืž"ื”ืจื•ื•ืืจื“",
04:22
before stumbling upon an article in 1986
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ื•ืื–, ื‘-1986, ื ืชืงืœ ื‘ืžืืžืจ
04:25
called "The New New Product Development Game."
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ื‘ืฉื "ืžืฉื—ืง ืคื™ืชื•ื— ื”ืžื•ืฆืจ ื”ื—ื“ืฉ-ื—ื“ืฉ"
04:28
It said that the pace of business was quickening --
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ื ื›ืชื‘ ืฉื ืฉืงืฆื‘ ื”ืขืกืงื™ื ืžื•ืืฅ --
04:30
and by the way, this was in 1986 --
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ื•ืื ื• ืžื“ื‘ืจื™ื ืขืœ 1986 --
04:32
and the most successful companies were flexible.
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ื•ืจื•ื‘ ื”ื—ื‘ืจื•ืช ื”ืžืฆืœื™ื—ื•ืช ื”ืŸ ื’ืžื™ืฉื•ืช.
04:36
It highlighted Toyota and Canon
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ื”ืžืืžืจ ืฆื™ื™ืŸ ืœื˜ื•ื‘ื” ืืช "ื˜ื•ื™ื•ื˜ื”" ื•ืืช "ืงื ื•ืŸ"
04:38
and likened their adaptable, tight-knit teams to rugby scrums.
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ื•ื“ื™ืžื” ืืช ื”ืฆื•ื•ืชื™ื ื”ืžื”ื•ื“ืงื™ื ื•ื”ืกืชื’ืœื ื™ื™ื ืฉืœื”ื ืœืžืขืจื›ื™ ื”ืฉื—ืงื ื™ื ื‘ืจื•ื’ื‘ื™.
04:42
As Sutherland told me, we got to that article,
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ื›ืคื™ ืฉืกืชืจืœื ื“ ืกื™ืคืจ ืœื™, ื”ื•ื ื”ื’ื™ืข ืœืžืืžืจ ื”ื–ื”,
04:45
and said, "That's it."
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ื•ืืžืจ, "ื–ื”ื• ื–ื”."
04:47
In Sutherland's system, companies don't use
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ื‘ืžืขืจื›ืช ืฉืœ ืกืชืจืœื ื“, ื”ื—ื‘ืจื•ืช ืื™ื ืŸ ืžื ื”ืœื•ืช
04:49
large, massive projects that take two years.
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ืžื™ื–ืžื™ื ื’ื“ื•ืœื™ื ื•ืžืกื™ื‘ื™ื™ื ืฉืื•ืจื›ื™ื ืฉื ืชื™ื™ื.
04:52
They do things in small chunks.
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ื”ื ืขื•ืฉื™ื ื“ื‘ืจื™ื ื‘ื—ืชื™ื›ื•ืช ืงื˜ื ื•ืช.
04:54
Nothing takes longer than two weeks.
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ืฉื•ื ื“ื‘ืจ ืœื ืื•ืจืš ืžืขืœ ืฉื‘ื•ืขื™ื™ื.
04:56
So instead of saying, "You guys go off into that bunker
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ื•ื‘ืžืงื•ื ืœื•ืžืจ, "ืชืจื“ื• ืœื‘ื•ื ืงืจ
04:58
and come back with a cell phone or a social network,"
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ื•ืชื—ื–ืจื• ืขื ื˜ืœืคื•ืŸ ื ื™ื™ื“ ืื• ืจืฉืช ื—ื‘ืจืชื™ืช,"
05:01
you say, "You go off and come up with one element,
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ืื•ืžืจื™ื, "ืœื›ื• ื•ืชืžืฆื™ืื• ืจื›ื™ื‘ ืื—ื“,
05:04
then bring it back. Let's talk about it. Let's adapt."
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ืชื‘ื™ืื• ืื•ืชื•, ื ื“ื‘ืจ ืขืœื™ื•. ื ืชืื™ื ืืช ืขืฆืžื ื•."
05:06
You succeed or fail quickly.
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ื”ื”ืฆืœื—ื” ืื• ื”ื›ืฉืœื•ืŸ ืžื”ื™ืจื™ื.
05:10
Today, agile is used in a hundred countries,
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ื”ื™ื•ื, ื”ืคื™ืชื•ื— ื”ื–ืจื™ื– ื ืžืฆื ื‘ืฉื™ืžื•ืฉ ื‘ืžืื” ืืจืฆื•ืช,
05:13
and it's sweeping into management suites.
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ื•ื”ื•ื ืกื•ื—ืฃ ื’ื ืืช ืงื•ืžื•ืช ื”ื”ื ื”ืœื”.
05:16
Inevitably, people began taking some of these techniques
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ื‘ืื•ืจื— ื‘ืœืชื™-ื ืžื ืข, ืื ืฉื™ื ื”ื—ืœื• ืœืงื—ืช ื—ืœืง ืžื”ืฉื™ื˜ื•ืช
05:18
and applying it to their families.
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ื•ืœื”ืฉืชืžืฉ ื‘ื”ืŸ ื‘ืžืฉืคื—ื•ืชื™ื”ื.
05:21
You had blogs pop up, and some manuals were written.
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ื”ื—ืœื• ืœื”ื•ืคื™ืข ื‘ืœื•ื’ื™ื ื•ื ื›ืชื‘ื• ื›ืžื” ืžื“ืจื™ื›ื™ื.
05:23
Even the Sutherlands told me that they had
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ืืคื™ืœื• ืžืฉืคื—ืช ืกืชืจืœื ื“ ืกื™ืคืจื” ืœื™
05:25
an Agile Thanksgiving,
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ืฉื”ื ื”ื›ื™ื ื• "ื—ื’ ื”ื•ื“ื™ื”" ื–ืจื™ื–,
05:27
where you had one group of people working on the food,
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ื›ืฉืงื‘ื•ืฆื” ืื—ืช ืขื•ื‘ื“ืช ืขืœ ื”ืื•ื›ืœ,
05:29
one setting the table, and one greeting visitors at the door.
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ืฉื ื™ื” ืขื•ืจื›ืช ืืช ื”ืฉื•ืœื—ืŸ, ื•ืฉืœื™ืฉื™ืช ืžืงื‘ืœืช ืืช ืคื ื™ ื”ืื•ืจื—ื™ื.
05:32
Sutherland said it was the best Thanksgiving ever.
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ืกืชืจืœื ื“ ืืžืจ ืฉื–ื” ื”ื™ื” ื—ื’ ื”ื”ื•ื“ื™ื” ื”ื›ื™ ื˜ื•ื‘ ืื™-ืคืขื.
05:36
So let's take one problem that families face,
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ื”ื‘ื” ื ื™ืงื— ืœื“ื•ื’ืžื” ื‘ืขื™ื” ืžืฉืคื—ืชื™ืช,
05:39
crazy mornings, and talk about how agile can help.
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ื‘ืงืจื™ื ืžื˜ื•ืจืคื™ื, ื•ื ื“ื‘ืจ ืขืœ ื”ืื•ืคืŸ ื‘ื• ื”ืคื™ืชื•ื— ื”ื–ืจื™ื– ื™ื›ื•ืœ ืœืขื–ื•ืจ.
05:42
A key plank is accountability,
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ืžืจื›ื™ื‘ ื™ืกื•ื“ ื”ื•ื ื—ื•ื‘ืช ื”ื“ื™ื•ื•ื—,
05:44
so teams use information radiators,
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ืœื›ืŸ ื”ืฆื•ื•ืชื™ื ืžืฉืชืžืฉื™ื ื‘ืžืงืจื ื™ ืžื™ื“ืข,
05:46
these large boards in which everybody is accountable.
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ืฉื”ื ืœื•ื—ื•ืช ื’ื“ื•ืœื™ื ืฉื›ื•ืœื ื—ื™ื™ื‘ื™ื ืœื“ื•ื•ื— ืขืœื™ื”ื.
05:49
So the Starrs, in adapting this to their home,
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ืื– ื›ืฉืžืฉืคื—ืช ืกื˜ืืจ ื”ืชืื™ืžื” ืืช ื–ื” ืœืฆืจื›ื™ื”,
05:51
created a morning checklist
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ื”ื™ื ื”ื›ื™ื ื” ืจืฉื™ืžืช ื‘ื•ืงืจ
05:53
in which each child is expected to tick off chores.
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ืฉื‘ื” ื›ืœ ื™ืœื“ ืืžื•ืจ ืœืกืžืŸ "ื•ื™" ืขืœ ืžืฉื™ืžื•ืช.
05:57
So on the morning I visited, Eleanor came downstairs,
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ื‘ื‘ื•ืงืจ ืฉื‘ื• ื‘ื™ืงืจืชื™ ืืฆืœื, ืืœื™ื ื•ืจ ื™ืจื“ื” ืœืžื˜ื”,
05:59
poured herself a cup of coffee, sat in a reclining chair,
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ืžื–ื’ื” ืœืขืฆืžื” ื›ื•ืก ืงืคื”, ื”ืชื™ื™ืฉื‘ื” ื‘ื›ื•ืจืกื,
06:02
and she sat there,
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ื•ื”ื™ื ื™ืฉื‘ื” ืœื” ืฉื,
06:03
kind of amiably talking to each of her children
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ืฉื•ื—ื—ื” ื‘ื ืขื™ืžื•ืช ืขื ื›ืœ ืื—ื“ ืžื™ืœื“ื™ื”,
06:06
as one after the other they came downstairs,
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ืฉื™ืจื“ื• ืœืžื˜ื” ื‘ื–ื” ืื—ืจ ื–ื”,
06:08
checked the list, made themselves breakfast,
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ืกื™ืžื ื• ื‘ืจืฉื™ืžื”, ื”ื›ื™ื ื• ืœืขืฆืžื ืืจื•ื—ืช ื‘ื•ืงืจ,
06:11
checked the list again, put the dishes in the dishwasher,
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ืกื™ืžื ื• ืฉื•ื‘, ื”ื ื™ื—ื• ืืช ื”ื›ืœื™ื ื‘ืžื“ื™ื—,
06:13
rechecked the list, fed the pets or whatever chores they had,
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ืกื™ืžื ื• ืฉื•ื‘, ื”ืื›ื™ืœื• ืืช ื—ื™ื•ืช ื”ืžื—ืžื“ ืื• ื›ืœ ืžืฉื™ืžื” ืฉื”ื™ืชื” ืœื”ื,
06:16
checked the list once more, gathered their belongings,
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ืกื™ืžื ื• ืฉื•ื‘ ื‘ืจืฉื™ืžื”, ืืกืคื• ืืช ื—ืคืฆื™ื”ื,
06:19
and made their way to the bus.
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ื•ื”ืœื›ื• ืœืื•ื˜ื•ื‘ื•ืก.
06:21
It was one of the most astonishing family dynamics I have ever seen.
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ื–ื• ื”ื™ืชื” ื“ื™ื ืžื™ืงื” ืžืฉืคื—ืชื™ืช ืžื”ืžื“ื”ื™ืžื•ืช ืฉืจืื™ืชื™.
06:26
And when I strenuously objected this would never work in our house,
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ื•ื›ืฉื”ืชื ื’ื“ืชื™ ื ื—ืจืฆื•ืช ื•ืืžืจืชื™ ืฉื–ื” ืœืขื•ืœื ืœื ื™ืขื‘ื•ื“ ืืฆืœื ื• ื‘ื‘ื™ืช,
06:29
our kids needed way too much monitoring,
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ืฉื”ื™ืœื“ื•ืช ืฉืœื ื• ื–ืงื•ืงื•ืช ืœื”ืจื‘ื” ื™ื•ืชืจ ื”ืฉื’ื—ื”,
06:31
Eleanor looked at me.
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ืืœื™ื ื•ืจ ื”ื‘ื™ื˜ื” ื‘ื™,
06:32
"That's what I thought," she said.
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"ื’ื ืื ื™ ื—ืฉื‘ืชื™ ื›ื›ื”," ื”ื™ื ืืžืจื”.
06:33
"I told David, 'keep your work out of my kitchen.'
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"ืืžืจืชื™ ืœื“ื™ื™ื•ื•ื™ื“, 'ืืœ ืชื›ื ื™ืก ืืช ื”ืขื‘ื•ื“ื” ืฉืœืš ืœืžื˜ื‘ื— ืฉืœื™'.
06:36
But I was wrong."
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ืื‘ืœ ื˜ืขื™ืชื™."
06:37
So I turned to David: "So why does it work?"
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ืคื ื™ืชื™ ืœื“ื™ื™ื•ื•ื™ื“: "ืžื“ื•ืข ื–ื” ืžืฆืœื™ื—?"
06:39
He said, "You can't underestimate the power of doing this."
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ื”ื•ื ืืžืจ, "ืื™-ืืคืฉืจ ืœื”ืžืขื™ื˜ ื‘ืขืจืš ื”ืขื•ืฆืžื” ืฉื™ืฉ ื‘ื›ืš."
06:42
And he made a checkmark.
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ื•ื”ื•ื ืกื™ืžืŸ "ื•ื™".
06:44
He said, "In the workplace, adults love it.
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ื”ื•ื ืืžืจ, "ื‘ืขื‘ื•ื“ื”, ื”ืžื‘ื•ื’ืจื™ื ืžืชื™ื ืขืœ ื–ื”.
06:46
With kids, it's heaven."
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ื•ืขื ื™ืœื“ื™ื - ื–ื” ื’ืŸ-ืขื“ืŸ."
06:48
The week we introduced a morning checklist into our house,
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ื‘ืฉื‘ื•ืข ืฉื”ื›ื ืกื ื• ื”ื‘ื™ืชื” ืืช ืจืฉื™ืžืช ื”ื‘ื•ืงืจ
06:51
it cut parental screaming in half. (Laughter)
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ื–ื” ื”ืคื—ื™ืช ื‘ื—ืฆื™ ืืช ืฆืขืงื•ืช ื”ื”ื•ืจื™ื. [ืฆื—ื•ืง].
06:55
But the real change didn't come until we had these family meetings.
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ืื‘ืœ ื”ืฉื™ื ื•ื™ ื”ืืžื™ืชื™ ื”ื’ื™ืข ื›ืฉื”ืชื—ืœื ื• ืขื ื”ื™ืฉื™ื‘ื•ืช ื”ืžืฉืคื—ืชื™ื•ืช.
06:59
So following the agile model, we ask three questions:
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ืœืคื™ ื”ืžื•ื“ืœ ืฉืœ ื”ืคื™ืชื•ื— ื”ื–ืจื™ื– ืื ื• ืฉื•ืืœื™ื 3 ืฉืืœื•ืช:
07:02
What worked well in our family this week,
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ืžื” ื”ืฆืœื™ื— ื‘ืžืฉืคื—ืชื ื• ื”ืฉื‘ื•ืข,
07:04
what didn't work well, and what will we agree to work on in the week ahead?
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ืžื” ืœื ื”ืฆืœื™ื—, ื•ืขืœ ืžื” ื ืกื›ื™ื ืœืขื‘ื•ื“ ื‘ืฉื‘ื•ืข ื”ืงืจื•ื‘?
07:08
Everyone throws out suggestions
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ื›ื•ืœื ื–ื•ืจืงื™ื ื”ืฆืขื•ืช
07:10
and then we pick two to focus on.
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ื•ืื– ืื ื• ื‘ื•ื—ืจื™ื ืฉืชื™ื™ื ื•ืžืชืžืงื“ื™ื ื‘ื”ืŸ.
07:12
And suddenly the most amazing things started coming out of our daughters' mouths.
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ื•ืœืคืชืข, ืžืชื—ื™ืœื™ื ืœืฆืืช ื“ื‘ืจื™ื ืžื“ื”ื™ืžื™ื ืžื”ืคื” ืฉืœ ื”ื‘ื ื•ืช ืฉืœื ื•.
07:16
What worked well this week?
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ืžื” ื”ืฆืœื™ื— ื”ืฉื‘ื•ืข?
07:18
Getting over our fear of riding bikes. Making our beds.
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"ื”ืชื’ื‘ืจื ื• ืขืœ ื”ืคื—ื“ ืžืจื›ื™ื‘ื” ืขืœ ืื•ืคื ื™ื™ื." "ื”ืฆืขื ื• ืืช ื”ืžื™ื˜ื•ืช ืฉืœื ื•."
07:21
What didn't work well? Our math sheets,
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ืžื” ืœื ื”ืฆืœื™ื—? "ืฉื™ืขื•ืจื™ ื”ื‘ื™ืช ื‘ื—ืฉื‘ื•ืŸ,"
07:24
or greeting visitors at the door.
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ืื• "ืœืงื‘ืœ ืืช ืคื ื™ ื”ืื•ืจื—ื™ื."
07:27
Like a lot of parents, our kids are something like Bermuda Triangles.
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ื›ืžื• ื”ืจื‘ื” ื”ื•ืจื™ื, ื’ื ื‘ื ื•ืชื™ื ื• ื”ืŸ ื›ืžื• ืžืฉื•ืœืฉ ื‘ืจืžื•ื“ื”.
07:31
Like, thoughts and ideas go in, but none ever comes out,
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ืžื—ืฉื‘ื•ืช ื•ืจืขื™ื•ื ื•ืช ื ื›ื ืกื™ื, ืื‘ืœ ืฉื•ื ื“ื‘ืจ ืœื ื™ื•ืฆื ื”ื—ื•ืฆื”,
07:33
I mean at least not that are revealing.
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ืœืคื—ื•ืช ืœื ื“ื‘ืจื™ื ื—ืฉื•ื‘ื™ื.
07:35
This gave us access suddenly to their innermost thoughts.
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ื–ื” ื ืชืŸ ืœื ื• ืœืคืชืข ื’ื™ืฉื” ืœืžื—ืฉื‘ื•ืชื™ื”ืŸ ื”ื›ืžื•ืกื•ืช ื‘ื™ื•ืชืจ.
07:39
But the most surprising part was when we turned to,
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ืืš ื”ื—ืœืง ื”ื›ื™ ืžืคืชื™ืข ื”ื™ื” ื›ืฉื ื™ืกื™ื ื• ืœื—ืฉื•ื‘
07:40
what are we going to work on in the week ahead?
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ืขืœ ืžื” ื ืขื‘ื•ื“ ื‘ืฉื‘ื•ืข ื”ืงืจื•ื‘.
07:43
You know, the key idea of agile is that
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ื”ืจื™ ื”ืจืขื™ื•ืŸ ื”ืžืจื›ื–ื™ ืฉืœ ื”ืคื™ืชื•ื— ื”ื–ืจื™ื– ื”ื•ื
07:45
teams essentially manage themselves,
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ืฆื•ื•ืชื™ื ืฉืžื ื”ืœื™ื ืืช ืขืฆืžื,
07:47
and it works in software and it turns out that it works with kids.
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ื–ื” ืขื•ื‘ื“ ื‘ืชื—ื•ื ื”ืชื•ื›ื ื” ื•ืžืกืชื‘ืจ ืฉื–ื” ืขื•ื‘ื“ ื’ื ืขื ื™ืœื“ื™ื.
07:50
Our kids love this process.
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ื”ื‘ื ื•ืช ืฉืœื ื• ืžืชื•ืช ืขืœ ื”ืชื”ืœื™ืš ื”ื–ื”.
07:52
So they would come up with all these ideas.
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ืื– ื”ืŸ ื”ืชื—ื™ืœื• ืœื”ืขืœื•ืช ื›ืœ ืžื™ื ื™ ืจืขื™ื•ื ื•ืช.
07:54
You know, greet five visitors at the door this week,
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ืœืžืฉืœ, "ืžื™ ืฉืžืงื‘ืœืช ื”ืฉื‘ื•ืข ืืช ืคื ื™ื”ื ืฉืœ 5 ืื•ืจื—ื™ื,
07:56
get an extra 10 minutes of reading before bed.
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ื–ื•ื›ื” ืœืขื•ื“ 10 ื“ืงื•ืช ืกื™ืคื•ืจ ืœืคื ื™ ื”ืฉื™ื ื”."
07:59
Kick someone, lose desserts for a month.
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"ืžื™ ืฉื‘ื•ืขื˜ ื‘ืžื™ืฉื”ื• ืžืคืกื™ื“ ืงื™ื ื•ื— ื‘ืžืฉืš ื—ื•ื“ืฉ."
08:01
It turns out, by the way, our girls are little Stalins.
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ืžืกืชื‘ืจ, ืื’ื‘, ืฉื‘ื ื•ืชื™ื ื• ื”ืŸ ืกื˜ืœื™ื ื™ื ืงื˜ื ื™ื.
08:04
We constantly have to kind of dial them back.
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ืื ื• ื›ืœ ื”ื–ืžืŸ ืฆืจื™ื›ื™ื ืœื”ื—ื–ื™ืจ ืื•ืชืŸ ืœืžืฆื™ืื•ืช.
08:07
Now look, naturally there's a gap between
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ื‘ื“"ื› ื™ืฉ ืคืขืจ
08:09
their kind of conduct in these meetings and their behavior the rest of the week,
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ื‘ื™ืŸ ื”ืชื ื”ื’ื•ืชืŸ ื‘ืžืคื’ืฉื™ื ื•ื‘ื™ืŸ ื”ืชื ื”ื’ื•ืชืŸ ื‘ืžืฉืš ื”ืฉื‘ื•ืข,
08:12
but the truth is it didn't really bother us.
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ืืš ื”ืืžืช ื”ื™ื, ืฉื–ื” ืœื ืžืžืฉ ื”ื˜ืจื™ื“ ืื•ืชื ื•.
08:14
It felt like we were kind of laying these underground cables
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ื”ืชื—ื•ืฉื” ื”ื™ืชื” ื›ืื™ืœื• ืื ื• ืžื ื™ื—ื™ื ื›ื‘ืœื™ื ืชืช-ืงืจืงืขื™ื™ื
08:16
that wouldn't light up their world for many years to come.
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ืฉืจืง ื‘ืขื•ื“ ืฉื ื™ื ืจื‘ื•ืช ื™ื‘ื™ืื• ืื•ืจ ืœืขื•ืœืžืŸ.
08:20
Three years later -- our girls are almost eight now --
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ื›ืขื‘ื•ืจ 3 ืฉื ื™ื -- ื”ื™ื•ื ื‘ื ื•ืชื™ื ื• ื”ืŸ ื›ืžืขื˜ ื‘ื ื•ืช 8 --
08:22
We're still holding these meetings.
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ืื ื• ืžืžืฉื™ื›ื™ื ื‘ืžืคื’ืฉื™ื ื”ืืœื”.
08:25
My wife counts them among her most treasured moments as a mom.
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ื‘ืขื™ื ื™ ืืฉืชื™ ื”ื ื‘ื™ืŸ ื”ืจื’ืขื™ื ื”ื›ื™ ื™ืงืจื™ื ืœื”, ื›ืื.
08:29
So what did we learn?
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ืื– ืžื” ืœืžื“ื ื•?
08:32
The word "agile" entered the lexicon in 2001
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ื”ื‘ื™ื˜ื•ื™ "ืคื™ืชื•ื— ื–ืจื™ื–" ื ื›ื ืก ืœืื•ืฆืจ ื”ืžืœื™ื ื‘-2001
08:34
when Jeff Sutherland and a group of designers
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ื›ืฉื’'ืฃ ืกืชืจืœื ื“ ื•ืงื‘ื•ืฆืช ืžืชื›ื ื ื™ื
08:36
met in Utah and wrote a 12-point Agile Manifesto.
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ื ืคื’ืฉื• ื‘ื™ื•ื˜ื” ื•ื›ืชื‘ื• "ืžื ื™ืคืกื˜ ืคื™ืชื•ื— ื–ืจื™ื–" ื‘ืŸ 12 ืกืขื™ืคื™ื.
08:41
I think the time is right for an Agile Family Manifesto.
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ืœื“ืขืชื™ ื”ื’ื™ืข ื”ื–ืžืŸ ืœื ืกื— "ืžื ื™ืคืกื˜ ืžืฉืคื—ืชื™ ื–ืจื™ื–".
08:44
I've taken some ideas from the Starrs and from many other families I met.
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ืœืงื—ืชื™ ื›ืžื” ืจืขื™ื•ื ื•ืช ืžืžืฉืคื—ืช ืกื˜ืืจ ื•ืžืžืฉืคื—ื•ืช ืจื‘ื•ืช ืฉืคื’ืฉืชื™.
08:47
I'm proposing three planks.
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ืื ื™ ืžืฆื™ืข 3 ืจื‘ื“ื™ื.
08:50
Plank number one: Adapt all the time.
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ืจื•ื‘ื“ ืจืืฉื•ืŸ: ืœื”ืกืชื’ืœ ืœืœื ื”ืจืฃ.
08:54
When I became a parent, I figured, you know what?
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ื›ืฉื”ืคื›ืชื™ ืœื”ื•ืจื”, ื—ืฉื‘ืชื™ ืœืขืฆืžื™:
08:56
We'll set a few rules and we'll stick to them.
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ื ืงื‘ืข ื›ืžื” ื—ื•ืงื™ื ื•ื ืฉืžื•ืจ ืขืœื™ื”ื.
08:59
That assumes, as parents, we can anticipate every problem that's going to arise.
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ื”ื”ื ื—ื” ื›ืืŸ ืฉืื ื•, ื›ื”ื•ืจื™ื, ื™ื›ื•ืœื™ื ืœืฆืคื•ืช ื›ืœ ื‘ืขื™ื” ืฉืชืฆื•ืฅ.
09:02
We can't. What's great about the agile system
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ืื™ืŸ ืกื™ื›ื•ื™. ืžื” ืฉื ื”ื“ืจ ื‘ืžืขืจื›ืช ื”ืคื™ืชื•ื— ื”ื–ืจื™ื–
09:06
is you build in a system of change
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ื”ื•ื ืฉื‘ื•ื ื™ื ืžืขืจื›ืช ืฉืœ ืฉื™ื ื•ื™
09:08
so that you can react to what's happening to you in real time.
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ื•ื›ืš ืืคืฉืจ ืœื”ื’ื™ื‘ ืœืžื” ืฉืงื•ืจื” ื‘ื–ืžืŸ ืืžืช.
09:11
It's like they say in the Internet world:
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ื›ืžื• ืฉืื•ืžืจื™ื ื”ื™ื•ื ื‘ืขื•ืœื ื”ืื™ื ื˜ืจื ื˜:
09:12
if you're doing the same thing today you were doing six months ago,
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ืื ืืชื” ืขื•ืฉื” ืืช ืžื” ืฉืขืฉื™ืช ืœืคื ื™ 6 ื—ื•ื“ืฉื™ื,
09:15
you're doing the wrong thing.
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ืืชื” ืขื•ืฉื” ืžืฉื”ื• ืœื ื ื›ื•ืŸ.
09:17
Parents can learn a lot from that.
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ื”ื•ืจื™ื ื™ื›ื•ืœื™ื ืœืœืžื•ื“ ืžื›ืš ื”ืžื•ืŸ.
09:19
But to me, "adapt all the time" means something deeper, too.
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ืืš ืœื’ื‘ื™, "ืœื”ืกืชื’ืœ ืœืœื ื”ืจืฃ" ืื•ืžืจ ื’ื ืžืฉื”ื• ืขืžื•ืง.
09:23
We have to break parents out of this straitjacket
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ืขืœื™ื ื• ืœืฉื—ืจืจ ืืช ื”ื”ื•ืจื™ื ืžื›ื•ืชื•ื ืช ื”ืžืฉื•ื’ืขื™ื
09:25
that the only ideas we can try at home
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ืœืคื™ื”, ื”ืจืขื™ื•ื ื•ืช ื”ื™ื—ื™ื“ื™ื ืฉืžื•ืชืจ ืœื ื• ืœื ืกื•ืช ื‘ื‘ื™ืช
09:27
are ones that come from shrinks or self-help gurus
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ื”ื ืืœื” ืฉื‘ืื™ื ืžื”ืคืกื™ื›ื•ืœื•ื’ื™ื, ืื• ืžื”ื’ื•ืจื•ืื™ื ืœืขื–ืจื” ืขืฆืžื™ืช,
09:31
or other family experts.
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ืื• ืžืžื•ืžื—ื™ื ืื—ืจื™ื ืœืขื ื™ื™ื ื™ ืžืฉืคื—ื”.
09:33
The truth is, their ideas are stale,
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ืœืžืขืŸ ื”ืืžืช, ื”ืจืขื™ื•ื ื•ืช ืฉืœื”ื ืžื™ื•ืฉื ื™ื,
09:35
whereas in all these other worlds there are these new ideas
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ื•ืื™ืœื• ื‘ื›ืœ ื™ืชืจ ื”ืชื—ื•ืžื™ื ื™ืฉ ืจืขื™ื•ื ื•ืช ื—ื“ืฉื™ื
09:38
to make groups and teams work effectively.
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ืฉื’ื•ืจืžื™ื ืœืงื‘ื•ืฆื•ืช ื•ืœืฆื•ื•ืชื™ื ืœืขื‘ื•ื“ ื‘ื™ืขื™ืœื•ืช.
09:41
Let's just take a few examples.
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ื”ื ื” ื›ืžื” ื“ื•ื’ืžืื•ืช.
09:42
Let's take the biggest issue of all: family dinner.
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ื ื™ืงื— ืืช ื”ื‘ืขื™ื” ื”ื’ื“ื•ืœื” ืžื›ื•ืœืŸ: ืืจื•ื—ืช ื”ืขืจื‘ ื”ืžืฉืคื—ืชื™ืช.
09:45
Everybody knows that having family dinner
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ื›ื•ืœื ื™ื•ื“ืขื™ื ืฉืœืื›ื•ืœ ืืจื•ื—ืช ืขืจื‘ ืžืฉืคื—ืชื™ืช
09:47
with your children is good for the kids.
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ื‘ื™ื—ื“ ืขื ื”ื™ืœื“ื™ื ื–ื” ื˜ื•ื‘ ืœื™ืœื“ื™ื.
09:50
But for so many of us, it doesn't work in our lives.
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ืื‘ืœ ืขื‘ื•ืจ ืจื‘ื™ื ื›ืœ-ื›ืš ืžืื™ืชื ื•, ื–ื” ืœื ืžืกืชื“ืจ.
09:53
I met a celebrity chef in New Orleans who said,
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ืคื’ืฉืชื™ ื‘ื ื™ื•-ืื•ืจืœื™ื ืก ืฉืฃ ืžืคื•ืจืกื ืฉืืžืจ,
09:55
"No problem, I'll just time-shift family dinner.
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"ืื™ืŸ ื‘ืขื™ื”. ืื ื™ ืคืฉื•ื˜ ืืขื‘ื™ืจ ืืช ืืจื•ื—ืช ื”ืขืจื‘ ืœื–ืžืŸ ืื—ืจ.
09:57
I'm not home, can't make family dinner?
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ืื ื™ ืœื ื‘ื‘ื™ืช, ื•ืœื ื™ื›ื•ืœ ืœืขืจื•ืš ืืจื•ื—ืช ืขืจื‘ ืžืฉืคื—ืชื™ืช?
09:59
We'll have family breakfast. We'll meet for a bedtime snack.
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ื ืขืจื•ืš ืืจื•ื—ืช ื‘ื•ืงืจ ืžืฉืคื—ืชื™ืช. ื ื™ืคื’ืฉ ืœืืจื•ื—ืช ืœื™ืœื” ืงืฆืจื”.
10:02
We'll make Sunday meals more important."
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ื ื™ืชืŸ ื™ื•ืชืจ ื—ืฉื™ื‘ื•ืช ืœืืจื•ื—ื•ืช ื™ื•ื ืจืืฉื•ืŸ."
10:05
And the truth is, recent research backs him up.
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ื•ื”ืืžืช ื”ื™ื ืฉืžื—ืงืจ ืขื“ื›ื ื™ ืื—ื“ ืชื•ืžืš ื‘ื•.
10:09
It turns out there's only 10 minutes of productive time
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ืžืกืชื‘ืจ ืฉื™ืฉ ืจืง 10 ื“ืงื•ืช ืคืจื•ื“ื•ืงื˜ื™ื‘ื™ื•ืช
10:12
in any family meal.
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ื‘ื›ืœ ืืจื•ื—ื” ืžืฉืคื—ืชื™ืช ืฉื”ื™ื.
10:14
The rest of it's taken up with "take your elbows off the table" and "pass the ketchup."
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ื™ืชืจ ื”ื–ืžืŸ ื ื’ื–ืœ ื‘"ืชื•ืจื™ื“ ืžืจืคืงื™ื ืžื”ืฉื•ืœื—ืŸ" ื•"ืชืขื‘ื™ืจื™ ืืช ื”ืงื˜ืฉื•ืค".
10:18
You can take that 10 minutes and move it
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ืืคืฉืจ ืœืงื—ืช ืืช 10 ื”ื“ืงื•ืช ื”ืœืœื• ื•ืœื”ืขื‘ื™ืจ ืื•ืชืŸ
10:20
to any part of the day and have the same benefit.
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ืœื›ืœ ื—ืœืง ืฉืœ ื”ื™ื•ื ื•ืœืงื‘ืœ ืื•ืชื” ืชื•ืขืœืช.
10:23
So time-shift family dinner. That's adaptability.
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ืฉื™ื ื•ื™ ื”ืœื•"ื– ืฉืœ ื”ืืจื•ื—ื” ื”ืžืฉืคื—ืชื™ืช. ื–ื”ื• ื›ื•ืฉืจ ื”ืกืชื’ืœื•ืช.
10:26
An environmental psychologist told me,
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ืคืกื™ื›ื•ืœื•ื’ื™ืช ืกื‘ื™ื‘ืชื™ืช ืื—ืช ืืžืจื” ืœื™,
10:28
"If you're sitting in a hard chair on a rigid surface,
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"ืื ืืชื” ื™ื•ืฉื‘ ื‘ื›ื™ืกื ืงืฉื” ืขืœ ืžืฉื˜ื— ืงืฉื™ื—,
10:31
you'll be more rigid.
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ืชื”ื™ื” ื™ื•ืชืจ ื ื•ืงืฉื”.
10:33
If you're sitting on a cushioned chair, you'll be more open."
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ืื ืืชื” ื™ื•ืฉื‘ ื‘ื›ื™ืกื ืžืจื•ืคื“, ืชื”ื™ื” ื™ื•ืชืจ ืคืชื•ื—."
10:37
She told me, "When you're discipling your children,
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ื”ื™ื ืืžืจื” ืœื™, "ื›ืฉืืชื” ืžื—ื ืš ืืช ื™ืœื“ื™ืš,
10:38
sit in an upright chair with a cushioned surface.
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ืฉื‘ ื‘ื›ื™ืกื ื–ืงื•ืฃ ืขื ืžื•ืฉื‘ ืžืจื•ืคื“.
10:41
The conversation will go better."
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ื”ืฉื™ื—ื” ืชืชื ื”ืœ ื˜ื•ื‘ ื™ื•ืชืจ."
10:43
My wife and I actually moved where we sit for difficult conversations
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ืืฉืชื™ ื•ืื ื™ ืžืžืฉ ื”ื—ืœืคื ื• ืืช ืžืงื•ืžื•ืช ื”ื™ืฉื™ื‘ื” ืฉืœื ื• ื‘ืฉื™ื—ื•ืช ืงืฉื•ืช
10:47
because I was sitting above in the power position.
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ื›ื™ ืื ื™ ื ื”ื’ืชื™ ืœืฉื‘ืช ื’ื‘ื•ื”, ื‘ืขืžื“ืช ื›ื•ื—.
10:50
So move where you sit. That's adaptability.
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ืื– ืœื”ื—ืœื™ืฃ ืืช ืžืงื•ื ื”ื™ืฉื™ื‘ื”. ื–ื• ื”ืกืชื’ืœื•ืช.
10:53
The point is there are all these new ideas out there.
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ื”ืขื ื™ื™ืŸ ื”ื•ื ืฉื™ืฉ ื”ืžื•ืŸ ืจืขื™ื•ื ื•ืช ื—ื“ืฉื™ื.
10:56
We've got to hook them up with parents.
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ืขืœื™ื ื• ืœื”ื‘ื™ื ืื•ืชื ืœื”ื•ืจื™ื.
10:58
So plank number one: Adapt all the time.
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ืื– ืจื•ื‘ื“ ืžืก' 1: ืœื”ืกืชื’ืœ ื›ืœ ื”ื–ืžืŸ.
11:01
Be flexible, be open-minded, let the best ideas win.
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ืœื”ื™ื•ืช ื’ืžื™ืฉ, ืœื”ื™ื•ืช ืคืชื•ื—, ืœืืคืฉืจ ืœืจืขื™ื•ื ื•ืช ื”ื˜ื•ื‘ื™ื ื‘ื™ื•ืชืจ ืœื ืฆื—.
11:05
Plank number two: Empower your children.
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ืจื•ื‘ื“ ืžืก' 2: ื”ืขืฆื™ืžื• ืืช ื™ืœื“ื™ื›ื.
11:09
Our instinct as parents is to order our kids around.
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ื”ื ื˜ื™ื” ืฉืœื ื• ื›ื”ื•ืจื™ื ื”ื™ื ืœื—ืœืง ืœื™ืœื“ื™ื ื• ืคืงื•ื“ื•ืช.
11:12
It's easier, and frankly, we're usually right.
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ื–ื” ืงืœ, ื•ืœืžืขืŸ ื”ืืžืช, ืื ื• ื‘ื“"ื› ืฆื•ื“ืงื™ื.
11:15
There's a reason that few systems have been more
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ื™ืฉ ืกื™ื‘ื” ืœื›ืš ืฉืžืขื˜ ืžืขืจื›ื•ืช ื ื•ืชืจื• ื”ื™ืจืจื›ื™ื•ืช
11:17
waterfall over time than the family.
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ื™ื•ืชืจ ืžืืฉืจ ื”ืžืฉืคื—ื”.
11:20
But the single biggest lesson we learned
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ืื‘ืœ ื”ืœืงื— ื”ื’ื“ื•ืœ ืฉืœืžื“ื ื•
11:22
is to reverse the waterfall as much as possible.
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ื”ื•ื ืœื”ืคื•ืš ืืช ื”ื”ื™ืจืจื›ื™ื” ื›ื›ืœ ืฉืจืง ืืคืฉืจ.
11:25
Enlist the children in their own upbringing.
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ืœื’ื™ื™ืก ืืช ื”ื™ืœื“ื™ื ืœืชื”ืœื™ืš ื’ื™ื“ื•ืœื.
11:29
Just yesterday, we were having our family meeting,
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ืจืง ืืชืžื•ืœ ื”ื™ื™ื ื• ื‘ื™ืฉื™ื‘ื” ืžืฉืคื—ืชื™ืช,
11:31
and we had voted to work on overreacting.
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ื•ื”ื™ืชื” ืœื ื• ื”ืฆื‘ืขื” ืขืœ ื ื•ืฉื ื”ืชื’ื•ื‘ื•ืช ื”ืžื•ื’ื–ืžื•ืช.
11:33
So we said, "Okay, give us a reward and give us a punishment. Okay?"
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ืื– ืืžืจื ื•, "ืชืฆื™ืขื• ืœื ื• ื’ืžื•ืœ ื•ืชืฆื™ืขื• ืœื ื• ืขื•ื ืฉ, ื‘ืกื“ืจ?"
11:37
So one of my daughters threw out, you get five minutes of overreacting time all week.
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ืื– ืื—ืช ื”ื‘ื ื•ืช ื–ืจืงื”, "ืžืงื‘ืœื™ื 5 ื“ืงื•ืช ืœืชื’ื•ื‘ื” ืžื•ื’ื–ืžืช ื‘ืฉื‘ื•ืข."
11:41
So we kind of liked that.
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ื•ื–ื” ืžืฆื ื—ืŸ ื‘ืขื™ื ื™ ื›ื•ืœื ื•.
11:43
But then her sister started working the system.
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ืื‘ืœ ืื– ืื—ื•ืชื” ื”ืชื—ื™ืœื” ืœืชื—ืžืŸ ืืช ื”ืžืขืจื›ืช.
11:45
She said, "Do I get one five-minute overreaction
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ื”ื™ื ืืžืจื”, "ื”ืื ืื ื™ ืžืงื‘ืœืช 5 ื“ืงื•ืช ืชื’ื•ื‘ื” ืžื•ื’ื–ืžืช ื—ื“-ืคืขืžื™ืช
11:48
or can I get 10 30-second overreactions?"
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ืื• ืฉืืคืฉืจ ืœืงื‘ืœ 10 ืชื’ื•ื‘ื•ืช ืžื•ื’ื–ืžื•ืช ืฉืœ 30 ืฉื ื™ื•ืช?"
11:51
I loved that. Spend the time however you want.
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ืื”ื‘ืชื™ ืืช ื–ื”. ืชื—ืœืงื™ ืืช ื”ื–ืžืŸ ืื™ืš ืฉื‘ื ืœืš.
11:54
Now give us a punishment. Okay.
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ื›ืขืช, ืชืฆื™ืขื• ืœื ื• ืขื•ื ืฉ. ื‘ืกื“ืจ.
11:56
If we get 15 minutes of overreaction time, that's the limit.
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ืื ื™ืฉ 15 ื“ืงื•ืช ืฉืœ ืชื’ื•ื‘ื” ืžื•ื’ื–ืžืช, ื–ื”ื• ื”ื’ื‘ื•ืœ.
12:01
Every minute above that, we have to do one pushup.
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ื›ืœ ื“ืงื” ืžืขื‘ืจ ืœื›ืš ืžื—ื™ื™ื‘ืช ืฉื›ื™ื‘ืช ืกืžื™ื›ื” ืื—ืช.
12:04
So you see, this is working. Now look, this system isn't lax.
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ืื– ื›ื›ื” ื–ื” ืขื•ื‘ื“. ืื‘ืœ ื–ื• ืœื ืžืขืจื›ืช ืžืจื•ืฉืœืช.
12:08
There's plenty of parental authority going on.
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ื™ืฉ ื‘ื” ื”ืžื•ืŸ ืกืžื›ื•ืช ื”ื•ืจื™ืช.
12:10
But we're giving them practice becoming independent,
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ืืš ืื ื• ืžืืžื ื™ื ืื•ืชืŸ ืœืขืฆืžืื•ืช,
12:13
which of course is our ultimate goal.
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ื•ื–ื• ื›ืžื•ื‘ืŸ ื”ื™ื ืžื˜ืจืชื ื• ื”ืกื•ืคื™ืช.
12:16
Just as I was leaving to come here tonight,
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ื‘ื“ื™ื•ืง ื›ืฉื™ืฆืืชื™, ื‘ื“ืจื›ื™ ืœื›ืืŸ ื”ืขืจื‘,
12:18
one of my daughters started screaming.
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ืื—ืช ืžื‘ื ื•ืชื™ ื”ื—ืœื” ืœืฆืจื•ื—.
12:20
The other one said, "Overreaction! Overreaction!"
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ื”ืฉื ื™ื” ืืžืจื”, "ืชื’ื•ื‘ื” ืžื•ื’ื–ืžืช! ืชื’ื•ื‘ื” ืžื•ื’ื–ืžืช!"
12:22
and started counting, and within 10 seconds it had ended.
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ื•ื”ื—ืœื” ืœืกืคื•ืจ, ื•ืชื•ืš 10 ืฉื ื™ื•ืช ื–ื” ื”ืกืชื™ื™ื.
12:25
To me that is a certified agile miracle.
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ื‘ืขื™ื ื™ ื–ื”ื• ืžืžืฉ ื ืก ืฉืœ "ืคื™ืชื•ื— ื–ืจื™ื–".
12:29
(Laughter) (Applause)
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[ืฆื—ื•ืง] [ืžื—ื™ืื•ืช ื›ืคื™ื™ื]
12:31
And by the way, research backs this up too.
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ื•ืื’ื‘, ื”ืžื—ืงืจื™ื ืชื•ืžื›ื™ื ื’ื ื‘ื›ืš.
12:36
Children who plan their own goals, set weekly schedules,
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ื™ืœื“ื™ื ืฉืžืชื›ื ื ื™ื ื‘ืขืฆืžื ืืช ืžื˜ืจื•ืชื™ื”ื, ืงื•ื‘ืขื™ื ืœื•"ื– ืฉื‘ื•ืขื™
12:39
evaluate their own work build up their frontal cortex
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ื•ืžืขืจื™ื›ื™ื ื‘ืขืฆืžื ืืช ืžืœืื›ืชื, ืžืคืชื—ื™ื ืืช ืื•ื ืช ื”ืžืฆื— ืฉืœื”ื
12:43
and take more control over their lives.
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ื•ืจื•ื›ืฉื™ื ื™ื•ืชืจ ืฉืœื™ื˜ื” ืขืœ ื—ื™ื™ื”ื.
12:47
The point is, we have to let our children succeed on their own terms,
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ื”ื ืงื•ื“ื” ื”ื™ื ืฉืขืœื™ื ื• ืœืืคืฉืจ ืœื™ืœื“ื™ื ื• ืœื”ืฆืœื™ื— ื‘ืชื ืื™ื ืฉืœื”ื,
12:51
and yes, on occasion, fail on their own terms.
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ื•ื ื›ื•ืŸ, ืžื™ื“ื™ ืคืขื, ื’ื ืœื”ื™ื›ืฉืœ ื‘ืชื ืื™ื ืฉืœื”ื.
12:54
I was talking to Warren Buffett's banker,
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ืฉื•ื—ื—ืชื™ ืขื ืื—ื“ ื”ื‘ื ืงืื™ื ืฉืœ ื•ื•ืจืŸ ื‘ืืคื˜,
12:55
and he was chiding me for not letting my children
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ื•ื”ื•ื ื ื–ืฃ ื‘ื™ ืขืœ ืฉืื™ื ื ื™ ืžืืคืฉืจ ืœื‘ื ื•ืชื™
12:58
make mistakes with their allowance.
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ืœืขืฉื•ืช ื˜ืขื•ื™ื•ืช ืขื ื“ืžื™ ื”ื›ื™ืก ืฉืœื”ืŸ.
13:00
And I said, "But what if they drive into a ditch?"
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ืืžืจืชื™, "ืื‘ืœ ืžื” ืื ื”ืŸ ื™ื™ื›ื ืกื• ืœื—ื•ื‘ื•ืช?"
13:02
He said, "It's much better to drive into a ditch
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ื”ื•ื ืขื ื”, "ืžื•ื˜ื‘ ืฉื™ื™ื›ื ืกื• ืœื—ื•ื‘ื•ืช
13:04
with a $6 allowance than a $60,000-a-year salary
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ืขื ื“ืžื™-ื›ื™ืก ืฉืœ 6 ื“ื•ืœืจ ืžืืฉืจ ืขื ืžืฉื›ื•ืจืช ืฉืœ 60,000 ื“ื•ืœืจ
13:08
or a $6 million inheritance."
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ืื• ื™ืจื•ืฉื” ืฉืœ 6 ืžื™ืœื™ื•ืŸ ื“ื•ืœืจ."
13:10
So the bottom line is, empower your children.
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ืื– ื”ืฉื•ืจื” ื”ืชื—ืชื•ื ื”: ื”ืขืฆื™ืžื• ืืช ื”ื™ืœื“ื™ื.
13:13
Plank number three: Tell your story.
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ืจื•ื‘ื“ ืžืก' 3: ืกืคืจื• ืืช ื”ืกื™ืคื•ืจ ืฉืœื›ื.
13:18
Adaptability is fine, but we also need bedrock.
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ื˜ื•ื‘ ืฉื™ืฉ ื›ื•ืฉืจ ื”ืกืชื’ืœื•ืช, ืื‘ืœ ืื ื• ื–ืงื•ืงื™ื ื’ื ืœืชืฉืชื™ืช.
13:22
Jim Collins, the author of "Good To Great,"
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ื’'ื™ื ืงื•ืœื™ื ืก, ืžื—ื‘ืจ "ืžื˜ื•ื‘ ืœืžืขื•ืœื”",
13:24
told me that successful human organizations of any kind
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ืืžืจ ืœื™ ืฉืœืืจื’ื•ื ื™ื ืื ื•ืฉื™ื™ื ืžื•ืฆืœื—ื™ื ืžื›ืœ ืกื•ื’ ืฉื”ื•ื
13:26
have two things in common:
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ื™ืฉ ืฉื ื™ ื“ื‘ืจื™ื ืžืฉื•ืชืคื™ื:
13:28
they preserve the core, they stimulate progress.
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ื”ื ืฉื•ืžืจื™ื ืขืœ ื”ืœื™ื‘ื”, ื•ื”ื ืžืขื•ืจืจื™ื ื”ืชืงื“ืžื•ืช.
13:31
So agile is great for stimulating progress,
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ืื– ื”ืคื™ืชื•ื— ื”ื–ืจื™ื– ืžืขื•ืœื” ืœืขื™ื“ื•ื“ ื”ืชืงื“ืžื•ืช,
13:33
but I kept hearing time and again, you need to preserve the core.
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ืื‘ืœ ืฉืžืขืชื™ ืฉื•ื‘ ื•ืฉื•ื‘, "ืืชื” ื—ื™ื™ื‘ ืœืฉืžืจ ืืช ื”ืœื™ื‘ื”."
13:37
So how do you do that?
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ืื™ืš ืขื•ืฉื™ื ืืช ื–ื”?
13:39
Collins coached us on doing something
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ืงื•ืœื™ื ืก ืื™ืžืŸ ืื•ืชื ื• ืœืขืฉื•ืช ืžืฉื”ื•
13:41
that businesses do, which is define your mission
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ืฉืขื•ืฉื™ื ื‘ืชื—ื•ื ื”ืขืกืงื™ื, ืฉื”ื•ื "ื”ื’ื“ืจ ืืช ืžืฉื™ืžืชืš",
13:44
and identify your core values.
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ื•"ื–ื”ื” ืืช ืขืจื›ื™ ื”ืœื™ื‘ื” ืฉืœืš".
13:46
So he led us through the process of creating a family mission statement.
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ื”ื•ื ื”ื“ืจื™ืš ืื•ืชื ื• ื‘ืชื”ืœื™ืš ืฉืœ ื™ืฆื™ืจืช ื”ืฆื”ืจืช ื›ื•ื•ื ื•ืช ืžืฉืคื—ืชื™ืช.
13:50
We did the family equivalent of a corporate retreat.
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ืขืฉื™ื ื• ืืช ื”ืžืงื‘ื™ืœื” ื”ืžืฉืคื—ืชื™ืช ืœื’ื™ื‘ื•ืฉ ืชืื’ื™ื“ื™.
13:52
We had a pajama party.
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ืขืฉื™ื ื• ืžืกื™ื‘ืช ืคื™ื’'ืžื•ืช.
13:54
I made popcorn. Actually, I burned one, so I made two.
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ืื ื™ ื”ื›ื ืชื™ ืคื•ืคืงื•ืจืŸ. ื‘ืขืฆื, ืฉืจืคืชื™ ืืช ื”ืจืืฉื•ืŸ. ืื– ื”ื›ื ืชื™ ืคืขืžื™ื™ื.
13:58
My wife bought a flip chart.
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ืืฉืชื™ ืงื ืชื” ืคื ืงืก ืžืชื”ืคืš.
13:59
And we had this great conversation, like, what's important to us?
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ื•ื ื™ื”ืœื ื• ืฉื™ื—ื” ื ื”ื“ืจืช: ืžื” ื—ืฉื•ื‘ ืœื ื•?
14:01
What values do we most uphold?
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ื‘ืื™ืœื• ืขืจื›ื™ื ืื ื• ื”ื›ื™ ื“ื•ื’ืœื™ื?
14:03
And we ended up with 10 statements.
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ื•ืกื™ื™ืžื ื• ืขื 10 ื”ืฆื”ืจื•ืช.
14:05
We are travelers, not tourists.
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ืื ื—ื ื• ืžื˜ื™ื™ืœื™ื, ืœื ืชื™ื™ืจื™ื.
14:07
We don't like dilemmas. We like solutions.
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ืื™ื ื ื• ืื•ื”ื‘ื™ื ื‘ืขื™ื•ืช. ืื ื• ืื•ื”ื‘ื™ื ืคืชืจื•ื ื•ืช.
14:11
Again, research shows that parents should spend less time
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ื•ืฉื•ื‘, ื”ืžื—ืงืจ ืžืจืื” ืฉื”ื•ืจื™ื ืฆืจื™ื›ื™ื ืœื”ืงื“ื™ืฉ ืคื—ื•ืช ื–ืžืŸ
14:14
worrying about what they do wrong
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ื›ื“ื™ ืœื“ืื•ื’ ื”ื™ื›ืŸ ื”ื ื˜ื•ืขื™ื
14:16
and more time focusing on what they do right,
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ื•ื™ื•ืชืจ ื–ืžืŸ ื›ื“ื™ ืœื”ืชืžืงื“ ื‘ืžื” ืฉื”ื ืขื•ืฉื™ื ื ื›ื•ืŸ,
14:20
worry less about the bad times and build up the good times.
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ืœื“ืื•ื’ ืคื—ื•ืช ื‘ืงืฉืจ ืœื–ืžื ื™ื ื”ืจืขื™ื ื•ืœื”ืฉืงื™ืข ื‘ื–ืžื ื™ื ื”ื˜ื•ื‘ื™ื.
14:24
This family mission statement is a great way to identify
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ื”ืฆื”ืจืช ื”ื›ื•ื•ื ื•ืช ืฉืœ ื”ืžืฉืคื—ื” ื”ื™ื ื“ืจืš ื ื”ื“ืจืช ืœื–ื”ื•ืช
14:26
what it is that you do right.
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ืžื”ื• ื”ื“ื‘ืจ ืฉืขื•ืฉื™ื ื ื›ื•ืŸ.
14:29
A few weeks later, we got a call from the school.
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ืื—ืจื™ ื›ืžื” ืฉื‘ื•ืขื•ืช, ืงื™ื‘ืœื ื• ืฉื™ื—ื” ืžื‘ื™ื”"ืก.
14:31
One of our daughters had gotten into a spat.
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ืื—ืช ืžื‘ื ื•ืชื™ื ื• ื ืงืœืขื” ืœืžืจื™ื‘ื”.
14:33
And suddenly we were worried, like, do we have a mean girl on our hands?
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ื•ืœืคืชืข ื ืขืฉื™ื ื• ืžื•ื“ืื’ื™ื, ืžื” ื–ื”, ื™ืฉ ืœื ื• ื‘ืช ืžืจืฉืขืช?
14:36
And we didn't really know what to do,
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ื•ืžืžืฉ ืœื ื™ื“ืขื ื• ืžื” ืœืขืฉื•ืช,
14:37
so we called her into my office.
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ืื– ื”ื–ืžื ื• ืื•ืชื” ืœืžืฉืจื“ ืฉืœื™.
14:38
The family mission statement was on the wall,
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ื”ืฆื”ืจืช ื”ื›ื•ื•ื ื•ืช ื”ืžืฉืคื—ืชื™ืช ื”ื™ืชื” ืชืœื•ื™ื” ืขืœ ื”ืงื™ืจ,
14:40
and my wife said, "So, anything up there seem to apply?"
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ื•ืืฉืชื™ ืืžืจื”, "ืžืฉื”ื• ืžื›ืœ ื–ื” ืžืชืื™ื?"
14:43
And she kind of looked down the list, and she said,
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ื•ื”ื™ื ื”ื‘ื™ื˜ื” ื‘ืจืฉื™ืžื”, ื•ืืžืจื”,
14:46
"Bring people together?"
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"ืœืงืจื‘ ื‘ื™ืŸ ื”ืื ืฉื™ื?"
14:48
Suddenly we had a way into the conversation.
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ื•ืœืคืชืข ื ืคืชื—ื” ืœืคื ื™ื ื• ืืคืฉืจื•ืช ืœืฉื™ื—ื”.
14:51
Another great way to tell your story
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ื“ืจืš ื ื”ื“ืจืช ืื—ืจืช ืœืกืคืจ ืืช ื”ืกื™ืคื•ืจ ืฉืœืš
14:52
is to tell your children where they came from.
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ื”ื™ื ืœืกืคืจ ืœื™ืœื“ื™ื ืžืื™ืŸ ื‘ืื•.
14:56
Researchers at Emory gave children a simple
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ื”ื—ื•ืงืจื™ื ื‘"ืืžื•ืจื™" ื ืชื ื• ืœื™ืœื“ื™ื
14:58
"what do you know" test.
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ืžื‘ื—ืŸ ืคืฉื•ื˜ ืฉืœ "ืžื” ื™ื“ื•ืข ืœืš?"
15:00
Do you know where your grandparents were born?
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ื”ืื ื™ื“ื•ืข ืœืš ื”ื™ื›ืŸ ื ื•ืœื“ื• ืกื‘ื™ืš?
15:03
Do you know where your parents went to high school?
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ื”ืื ื™ื“ื•ืข ืœืš ื‘ืื™ื–ื” ืชื™ื›ื•ืŸ ืœืžื“ื• ื”ื•ืจื™ืš?
15:05
Do you know anybody in your family
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ื”ืื ื™ื“ื•ืข ืœืš ืขืœ ืžื™ืฉื”ื• ื‘ืžืฉืคื—ืชืš
15:07
who had a difficult situation, an illness, and they overcame it?
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ืฉื”ื™ื” ื‘ืžืฆื‘ ืงืฉื”, ืฉื”ื™ื” ื—ื•ืœื”, ื•ื”ืชื’ื‘ืจ ืขืœ ื–ื”?
15:11
The children who scored highest on this "do you know" scale
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ื”ื™ืœื“ื™ื ืฉื”ืฉื™ื’ื• ืืช ื”ืฆื™ื•ื ื™ื ื”ื›ื™ ื˜ื•ื‘ื™ื ื‘ืžื‘ื—ืŸ "ืžื” ื™ื“ื•ืข ืœืš" ื–ื”
15:14
had the highest self-esteem and a greater sense they could control their lives.
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ื”ื™ื• ื‘ืขืœื™ ื”ื”ืขืจื›ื” ื”ืขืฆืžื™ืช ื”ื’ื‘ื•ื”ื” ื‘ื™ื•ืชืจ ื•ืชื—ื•ืฉื” ื‘ืจื•ืจื” ื™ื•ืชืจ ืฉื‘ื›ื•ื—ื ืœืฉืœื•ื˜ ื‘ื—ื™ื™ื”ื.
15:19
The "do you know" test was the single biggest predictor
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ืžื‘ื—ืŸ ื”"ืžื” ื™ื“ื•ืข ืœืš" ืœื‘ื“ื• ืžื ื‘ื ื”ื›ื™ ื˜ื•ื‘
15:22
of emotional health and happiness.
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ืืช ืžืฆื‘ ื”ื‘ืจื™ืื•ืช ื”ื ืคืฉื™ืช ื•ื”ืื•ืฉืจ.
15:25
As the author of the study told me,
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ื›ืคื™ ืฉื›ื•ืชื‘ ื”ืžื—ืงืจ ืืžืจ ืœื™,
15:27
children who have a sense of -- they're part of a larger narrative
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ื™ืœื“ื™ื ืขื ืชื—ื•ืฉื” ืฉื”ื ื—ืœืง ืžืกื™ืคื•ืจ ื’ื“ื•ืœ ื™ื•ืชืจ
15:31
have greater self-confidence.
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ื”ื ื‘ืขืœื™ ื‘ื˜ื—ื•ืŸ ืขืฆืžื™ ืจื‘ ื™ื•ืชืจ.
15:34
So my final plank is, tell your story.
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ืื– ื”ืจื•ื‘ื“ ื”ืื—ืจื•ืŸ ืฉืœื™ ื”ื•ื, ืกืคืจื• ืืช ื”ืกื™ืคื•ืจ ืฉืœื›ื.
15:37
Spend time retelling the story of your family's positive moments
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ื”ืงื“ื™ืฉื• ื–ืžืŸ ืœืกืคืจ ืฉื•ื‘ ื•ืฉื•ื‘ ืขืœ ื”ืจื’ืขื™ื ื”ื—ื™ื•ื‘ื™ื™ื ืฉืœ ืžืฉืคื—ืชื›ื
15:41
and how you overcame the negative ones.
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ื•ื›ื™ืฆื“ ื”ืชื’ื‘ืจืชื ืขืœ ื”ืจื’ืขื™ื ื”ืฉืœื™ืœื™ื™ื.
15:44
If you give children this happy narrative,
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ืื ืชืขื ื™ืงื• ืœื™ืœื“ื™ื›ื ืืช ื”ืชื™ืื•ืจ ื”ืฉืžื— ื”ื–ื”,
15:46
you give them the tools to make themselves happier.
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ื”ืจื™ ืฉื ืชืชื ืœื”ื ืืช ื”ื›ืœื™ื ืœื”ืคื•ืš ืืช ืขืฆืžื ืœืžืื•ืฉืจื™ื ื™ื•ืชืจ.
15:52
I was a teenager when I first read "Anna Karenina"
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ื”ื™ื™ืชื™ ื ืขืจ ื›ืฉืงืจืืชื™ ืœืจืืฉื•ื ื” ืืช "ืื ื” ืงืืจื ื™ื ื”"
15:54
and its famous opening sentence,
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ื•ืืช ืžืฉืคื˜ ื”ืคืชื™ื—ื” ื”ืžืคื•ืจืกื ืฉืœื•,
15:56
"All happy families are alike.
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"ื›ืœ ื”ืžืฉืคื—ื•ืช ื”ืžืื•ืฉืจื•ืช ื“ื•ืžื•ืช.
15:58
Each unhappy family is unhappy in its own way."
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ื›ืœ ืžืฉืคื—ื” ืื•ืžืœืœื” - ืื•ืžืœืœื” ื‘ื“ืจื›ื” ืฉืœื”."
16:02
When I first read that, I thought, "That sentence is inane.
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ื›ืฉืงืจืืชื™ ื–ืืช ืœืจืืฉื•ื ื”, ื—ืฉื‘ืชื™, "ื–ื”ื• ืžืฉืคื˜ ืžื˜ื•ืคืฉ.
16:05
Of course all happy families aren't alike."
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ื‘ืจื•ืจ ืฉื”ืžืฉืคื—ื•ืช ื”ืžืื•ืฉืจื•ืช ืื™ื ืŸ ื“ื•ืžื•ืช ื–ื• ืœื–ื•."
16:08
But as I began working on this project,
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ืืš ื›ืฉื”ืชื—ืœืชื™ ืœืขื‘ื•ื“ ืขืœ ื”ืžื™ื–ื ื”ื–ื”,
16:11
I began changing my mind.
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ื”ืชื—ืœืชื™ ืœืฉื ื•ืช ืืช ื“ืขืชื™.
16:13
Recent scholarship has allowed us, for the first time,
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ืžื™ืœื’ื” ืฉืงื™ื‘ืœื ื• ืœืื—ืจื•ื ื” ืื™ืคืฉืจื” ืœื ื•, ืœืจืืฉื•ื ื”,
16:16
to identify the building blocks
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ืœื–ื”ื•ืช ืืช ืื‘ื ื™ ื”ื‘ื ื™ืŸ
16:19
that successful families have.
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ืฉื™ืฉ ืืฆืœ ืžืฉืคื—ื•ืช ืžื•ืฆืœื—ื•ืช.
16:22
I've mentioned just three here today:
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ื”ืขืจื‘ ืฆื™ื™ื ืชื™ ื›ืืŸ ืจืง ืฉืœื•ืฉ:
16:24
Adapt all the time, empower the children, tell your story.
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ืœื”ืกืชื’ืœ ืœืœื ื”ืจืฃ, ืœื”ืขืฆื™ื ืืช ื”ื™ืœื“ื™ื, ืœืกืคืจ ืืช ื”ืกื™ืคื•ืจ ืฉืœื›ื.
16:29
Is it possible, all these years later, to say Tolstoy was right?
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ื”ืื ืื—ืจื™ ื›ืœ ื”ืฉื ื™ื ื”ืืœื”, ื™ื™ืชื›ืŸ ืฉื˜ื•ืœืกื˜ื•ื™ ืฆื“ืง?
16:33
The answer, I believe, is yes.
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ืื ื™ ืžืืžื™ืŸ ืฉื”ืชืฉื•ื‘ื” ื”ื™ื "ื›ืŸ".
16:37
When Leo Tolstoy was five years old,
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ื›ืฉืœื‘ ื˜ื•ืœืกื˜ื•ื™ ื”ื™ื” ื‘ืŸ ื—ืžืฉ,
16:40
his brother Nikolay came to him
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ืื—ื™ื• ื ื™ืงื•ืœืื™ ื‘ื ืืœื™ื•,
16:41
and said he had engraved the secret to universal happiness
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ื•ืืžืจ ืฉื”ื•ื ื—ืจื˜ ืืช ื”ืกื•ื“ ืœืื•ืฉืจ ืขื•ืœืžื™
16:44
on a little green stick, which he had hidden
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ืขืœ ืžืงืœ ืงื˜ืŸ ื•ื™ืจื•ืง, ื•ื”ื—ื‘ื™ื ืื•ืชื•
16:47
in a ravine on the family's estate in Russia.
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ื‘ืื—ื“ ื”ื’ืื™ื•ืช ืฉืœ ื”ืื—ื•ื–ื” ื”ืžืฉืคื—ืชื™ืช ื‘ืจื•ืกื™ื”.
16:50
If the stick were ever found, all humankind would be happy.
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ืื ื”ืžืงืœ ื™ื™ืžืฆื ื™ื•ื ืื—ื“, ื›ืœ ื”ืžื™ืŸ ื”ืื ื•ืฉื™ ื™ื”ื™ื” ืžืื•ืฉืจ.
16:55
Tolstoy became consumed with that stick, but he never found it.
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ื˜ื•ืœืกื˜ื•ื™ ื ืขืฉื” ืื—ื•ื– ื“ื™ื‘ื•ืง ืœื’ื‘ื™ ื”ืžืงืœ, ืืš ืžืขื•ืœื ืœื ืžืฆื ืื•ืชื•.
17:00
In fact, he asked to be buried in that ravine where he thought it was hidden.
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ืœืžืขืฉื” ื”ื•ื ื‘ื™ืงืฉ ืœื”ื™ืงื‘ืจ ื‘ื’ื™ื ืฉื‘ื• ืกื‘ืจ ืฉื”ื•ื ืžื•ืกืชืจ.
17:04
He still lies there today, covered in a layer of green grass.
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ื”ื•ื ืขื•ื“ื ื• ื˜ืžื•ืŸ ืฉื, ืžื›ื•ืกื” ื‘ื“ืฉื ื™ืจื•ืง.
17:09
That story perfectly captures for me
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ืžื‘ื—ื™ื ืชื™ ื”ืกื™ืคื•ืจ ื”ื–ื” ืžืชืžืฆืช ื‘ืฉืœืžื•ืช
17:11
the final lesson that I learned:
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ืืช ื”ืœืงื— ื”ืื—ืจื•ืŸ ืฉืœืžื“ืชื™:
17:14
Happiness is not something we find,
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ืื•ืฉืจ ืื™ื ื ื• ืžืฉื”ื• ืฉืžื•ืฆืื™ื,
17:16
it's something we make.
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ืืœื ืžืฉื”ื• ืฉื™ื•ืฆืจื™ื.
17:19
Almost anybody who's looked at well-run organizations
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ื›ืžืขื˜ ื›ืœ ืžื™ ืฉื‘ื“ืง ืืจื’ื•ื ื™ื ืžื ื•ื”ืœื™ื ื”ื™ื˜ื‘
17:23
has come to pretty much the same conclusion.
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ื”ื’ื™ืข ืคื—ื•ืช ืื• ื™ื•ืชืจ ืœืื•ืชื” ืžืกืงื ื”.
17:26
Greatness is not a matter of circumstance.
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ื’ื“ื•ืœื” ืื™ื ื ื” ืชืœื•ื™ื” ื‘ื ืกื™ื‘ื•ืช.
17:28
It's a matter of choice.
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ื”ื™ื ืขื ื™ื™ืŸ ืฉืœ ื‘ื—ื™ืจื”.
17:31
You don't need some grand plan. You don't need a waterfall.
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ืื™ืŸ ืฆื•ืจืš ื‘ืชื›ื ื™ืช ื—ืฉื•ื‘ื”, ืื™ืŸ ืฆื•ืจืš ื‘ืžืคืœ ืžื™ื.
17:34
You just need to take small steps,
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ืฆืจื™ืš ืคืฉื•ื˜ ืœืคืขื•ืœ ื‘ืฉืœื‘ื™ื ืงื˜ื ื™ื,
17:36
accumulate small wins,
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ืœืฆื‘ื•ืจ ื ืฆื—ื•ื ื•ืช ืงื˜ื ื™ื,
17:39
keep reaching for that green stick.
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ืœื”ืžืฉื™ืš ืœื—ืคืฉ ืืช ื”ืžืงืœ ื”ื™ืจื•ืง.
17:41
In the end, this may be the greatest lesson of all.
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ื‘ืกื•ืคื• ืฉืœ ื“ื‘ืจ, ื–ื”ื• ืื•ืœื™ ื”ืœืงื— ื”ื—ืฉื•ื‘ ืžื›ืœ.
17:45
What's the secret to a happy family? Try.
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ืžื”ื• ื”ืกื•ื“ ืœืžืฉืคื—ื” ืžืื•ืฉืจืช? ืœื ืกื•ืช.
17:49
(Applause)
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[ืžื—ื™ืื•ืช ื›ืคื™ื™ื]
ืขืœ ืืชืจ ื–ื”

ืืชืจ ื–ื” ื™ืฆื™ื’ ื‘ืคื ื™ื›ื ืกืจื˜ื•ื ื™ YouTube ื”ืžื•ืขื™ืœื™ื ืœืœื™ืžื•ื“ ืื ื’ืœื™ืช. ืชื•ื›ืœื• ืœืจืื•ืช ืฉื™ืขื•ืจื™ ืื ื’ืœื™ืช ื”ืžื•ืขื‘ืจื™ื ืขืœ ื™ื“ื™ ืžื•ืจื™ื ืžื”ืฉื•ืจื” ื”ืจืืฉื•ื ื” ืžืจื—ื‘ื™ ื”ืขื•ืœื. ืœื—ืฅ ืคืขืžื™ื™ื ืขืœ ื”ื›ืชื•ื‘ื™ื•ืช ื‘ืื ื’ืœื™ืช ื”ืžื•ืฆื’ื•ืช ื‘ื›ืœ ื“ืฃ ื•ื™ื“ืื• ื›ื“ื™ ืœื”ืคืขื™ืœ ืืช ื”ืกืจื˜ื•ืŸ ืžืฉื. ื”ื›ืชื•ื‘ื™ื•ืช ื’ื•ืœืœื•ืช ื‘ืกื ื›ืจื•ืŸ ืขื ื”ืคืขืœืช ื”ื•ื•ื™ื“ืื•. ืื ื™ืฉ ืœืš ื”ืขืจื•ืช ืื• ื‘ืงืฉื•ืช, ืื ื ืฆื•ืจ ืื™ืชื ื• ืงืฉืจ ื‘ืืžืฆืขื•ืช ื˜ื•ืคืก ื™ืฆื™ืจืช ืงืฉืจ ื–ื”.

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