Leana Wen: What your doctor won’t disclose

610,248 views ・ 2014-11-13

TED


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翻译人员: Chenyang Lin 校对人员: Yulan Zhang
00:13
They told me that I'm a traitor to my own profession,
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他们告诉我, 我背叛了自己的职业,
00:17
that I should be fired,
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我应该被解雇,
00:19
have my medical license taken away,
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我的医生执照应该被吊销,
00:21
that I should go back to my own country.
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我应该回到自己的国家。
我的邮箱被入侵了。
00:26
My email got hacked.
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00:28
In a discussion forum for other doctors,
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在一个其他医生开设的论坛上
00:31
someone took credit for "Twitter-bombing" my account.
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有人轰炸我的推特账户, 而且还得到了其他人的赞赏。
00:35
Now, I didn't know if this was a good or bad thing,
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当时, 我不知道是一件好事还是坏事,
00:38
but then came the response:
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但是接着有人回复了:
00:40
"Too bad it wasn't a real bomb."
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"可惜不是真的炸弹。“
00:44
I never thought that I would do something
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我从来没有想到过我做的事情
00:46
that would provoke this level of anger among other doctors.
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能激起其他医生们这种程度的愤怒。
00:50
Becoming a doctor was my dream.
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成为一个医生曾是我的梦想。
00:52
I grew up in China,
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我在中国长大,
00:53
and my earliest memories are of being rushed to the hospital
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我最早的记忆是被匆忙送到医院
00:57
because I had such bad asthma that I was there nearly every week.
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因为我有很严重的哮喘, 以至于当时几乎每周都在那里。
01:01
I had this one doctor, Dr. Sam, who always took care of me.
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我有一个总是照顾我的医生, 山姆医生。
01:04
She was about the same age as my mother.
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她当时和我的妈妈一个年纪。
01:06
She had this wild, curly hair,
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她有一头狂乱的卷发,
01:08
and she always wore these bright yellow flowery dresses.
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而且她总是穿着一条明黄色的花裙子。
01:12
She was one of those doctors who,
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她是那些医生中的一个,
01:13
if you fell and you broke your arm,
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如果你跌倒并摔伤了胳膊,
01:16
she would ask you why you weren't laughing
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她会问你是为什么不笑
01:18
because it's your humerus. Get it?
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因为那是你的肱骨(与搞笑同音), 明白吗?
01:22
See, you'd groan,
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你会痛得哇哇叫,
01:24
but she'd always make you feel better after having seen her.
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但是在见到她之后她总是会让你感觉很好。
01:27
Well, we all have that childhood hero
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我们所有人都有
01:29
that we want to grow up to be just like, right?
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我们想长大后成为的儿时英雄, 对吗?
01:32
Well, I wanted to be just like Dr. Sam.
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我想成为像山姆的医生。
01:35
When I was eight, my parents and I moved to the U.S.,
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当我八岁的时候, 我的父母和我搬到了美国,
01:39
and ours became the typical immigrant narrative.
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我们成为了典型的移民家庭。
01:41
My parents cleaned hotel rooms and washed dishes and pumped gas
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我的父母去清理酒店房间、 洗盘子和给瓦斯充气
01:46
so that I could pursue my dream.
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来让我追逐我的梦想。
01:49
Well, eventually I learned enough English,
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最后, 我学了足够的英语,
01:51
and my parents were so happy
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我的父母很开心
01:53
the day that I got into medical school and took my oath of healing and service.
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对于我进入医学院学习, 并为治疗服务宣下了誓言。
01:58
But then one day, everything changed.
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但是有一天, 所有的事情都变了。
02:01
My mother called me to tell me that she wasn't feeling well,
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我的妈妈打电话和我说 她感觉不是很好,
02:04
she had a cough that wouldn't go away, she was short of breath and tired.
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她得的咳嗽一直没有好 她喘不过气而且一直很疲累。
02:07
Well, I knew that my mother was someone who never complained about anything.
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我知道我的妈妈是那种 从来不向他人抱怨的人。
02:11
For her to tell me that something was the matter,
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所以当她告诉我她觉得不对劲的时候,
02:14
I knew something had to be really wrong.
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我就知道事情不妙了。
02:16
And it was:
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结果:
02:17
We found out that she had stage IV breast cancer,
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我们发现她已经到了乳腺癌四期,
02:20
cancer that by then had spread to her lungs, her bones, and her brain.
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癌细胞当时已经扩散到她的肺,骨头和大脑里。
02:26
My mother was brave, though, and she had hope.
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我的妈妈是勇敢的, 她一直抱有希望。
02:28
She went through surgery and radiation,
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她经历了手术和放射治疗,
02:30
and was on her third round of chemotherapy
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在她在进行第三轮的化疗的时候
02:32
when she lost her address book.
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她弄丢了她的通讯薄。
02:34
She tried to look up her oncologist's phone number on the Internet
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她想从网上找到她的肿瘤科医生的电话
02:37
and she found it, but she found something else too.
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她找到了, 并且也找到了一些其他的东西。
02:40
On several websites,
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在一些网站上,
02:41
he was listed as a highly paid speaker to a drug company,
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他是一家药物公司高薪聘请的代言人,
02:45
and in fact often spoke on behalf
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而且, 事实上经常为他给我妈定的化疗方案
02:47
of the same chemo regimen that he had prescribed her.
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作代表宣传。
02:50
She called me in a panic,
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她很慌张的给我打电话,
02:52
and I didn't know what to believe.
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我不知道该相信什么。
02:54
Maybe this was the right chemo regimen for her,
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可能为她做的化疗方案是对的,
02:56
but maybe it wasn't.
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但是也可能不是,
02:58
It made her scared and it made her doubt.
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这使她非常害怕并产生怀疑。
03:01
When it comes to medicine,
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当我们遇到药物问题时,
03:03
having that trust is a must,
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这种信任非常重要,
03:06
and when that trust is gone, then all that's left is fear.
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当信任失去了, 那么剩下的就只有害怕了。
03:11
There's another side to this fear.
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这份恐惧也有着另外一面。
03:13
As a medical student, I was taking care of this 19-year-old
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作为一个医学院的学生, 我一直照顾一个19岁的
03:17
who was biking back to his dorm
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骑自行车回他的宿舍的路上
03:18
when he got struck and hit,
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被撞倒, 卡在
03:20
run over by an SUV.
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一辆越野车里的人。
03:23
He had seven broken ribs,
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他有七根断掉的肋骨,
03:24
shattered hip bones,
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破裂的臀部骨头,
03:26
and he was bleeding inside his belly and inside his brain.
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他的腹部和脑袋一直在流血。
03:29
Now, imagine being his parents
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现在,想象一下他的父母
03:31
who flew in from Seattle, 2,000 miles away,
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要从2000英里外的西雅图飞过来,
03:33
to find their son in a coma.
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为了去见正在昏迷的儿子。
03:35
I mean, you'd want to find out what's going on with him, right?
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我意思是, 他们真的想找出 到底发生了什么在他的身上?
03:38
They asked to attend our bedside rounds
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他们要求去参加我们的查房,
03:40
where we discussed his condition and his plan,
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听取我们的诊疗经过。
03:42
which I thought was a reasonable request,
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我认为是个合理的请求。
03:44
and also would give us a chance to show them
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同时也给我们一个机会去向他们展示
03:46
how much we were trying and how much we cared.
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我们有多努力和关心,
03:49
The head doctor, though, said no.
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尽管主治医生说不行。
03:52
He gave all kinds of reasons.
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他给了很多方面的原因。
03:53
Maybe they'll get in the nurse's way.
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可能他们会妨碍护士的工作.
03:55
Maybe they'll stop students from asking questions.
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可能他们会阻止学生问问题。
03:59
He even said,
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他甚至说,
04:01
"What if they see mistakes and sue us?"
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“如果他们看到错误并起诉我们怎么办?”
04:05
What I saw behind every excuse was deep fear,
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我看到的是每个借口后面深深的恐惧,
04:08
and what I learned was that to become a doctor,
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我学到的是去成为一个医生,
04:11
we have to put on our white coats,
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我们不得不穿上白大褂,
04:13
put up a wall, and hide behind it.
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筑起一道墙, 并藏在后面。
04:17
There's a hidden epidemic in medicine.
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这其实是一种在医学领域里隐藏的风气。
04:20
Of course, patients are scared when they come to the doctor.
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当然, 患者会害怕当他们去看医生的时候。
04:23
Imagine you wake up with this terrible bellyache,
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想象你因肚子痛而醒来,
04:25
you go to the hospital,
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你去医院,
04:26
you're lying in this strange place, you're on this hospital gurney,
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你躺在一个一个陌生的地方, 你在医院的轮床上,
04:29
you're wearing this flimsy gown,
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你穿着单薄的病人服,
04:31
strangers are coming to poke and prod at you.
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陌生人过来对你一通摆弄,
04:33
You don't know what's going to happen.
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你不知道将发生什么。
04:35
You don't even know if you're going to get the blanket you asked for 30 minutes ago.
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你甚至不知道你会不会 拿到你30分钟前要的毛毯。
04:39
But it's not just patients who are scared;
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但是这不仅仅是患者害怕;
04:41
doctors are scared too.
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医生也一样害怕,
04:43
We're scared of patients finding out who we are
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我们害怕患者找出我们是谁
04:46
and what medicine is all about.
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和医学是关于什么的,
04:48
And so what do we do?
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所以我们做什么呢?
04:50
We put on our white coats and we hide behind them.
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我们穿上我们的白大褂并藏在后面,
04:53
Of course, the more we hide,
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当然, 我们越是想隐藏,
04:54
the more people want to know what it is that we're hiding.
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人们就越想知道我们隐藏的是什么.
04:57
The more fear then spirals into mistrust and poor medical care.
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越多的害怕就会造成医患之间不信任, 以及贫乏的医疗救助。
05:01
We don't just have a fear of sickness,
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我们不仅仅有着对疾病的害怕,
05:03
we have a sickness of fear.
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我们也患上了恐惧病。
05:07
Can we bridge this disconnect
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我们能在患者需求和医生之间
05:09
between what patients need and what doctors do?
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的这种隔阂搭建桥梁吗?
05:13
Can we overcome the sickness of fear?
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我们能克服这种恐惧吗?
05:15
Let me ask you differently:
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让我换种方式问你:
05:17
If hiding isn't the answer, what if we did the opposite?
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如果隐藏并不是解决问题的答案, 假使我们反方向而行之了呢?
05:21
What if doctors were to become totally transparent with their patients?
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如果医生和患者之间变得完全透明呢?
05:26
Last fall, I conducted a research study to find out
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去年秋天, 我做了一个研究学习去找出
05:29
what it is that people want to know about their healthcare.
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人们想知道关于他们医疗保健的哪些事情。
05:32
I didn't just want to study patients in a hospital,
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我不仅是想了解医院病人们的想法,
05:34
but everyday people.
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而是所有人。
05:35
So my two medical students, Suhavi Tucker and Laura Johns,
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所以我的两个实习生, 苏诃毗·塔克和劳拉·约翰,
05:39
literally took their research to the streets.
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到街上做了这个研究。
05:41
They went to banks, coffee shops, senior centers,
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他们去了医院, 咖啡店, 老人中心,
05:45
Chinese restaurants and train stations.
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中餐厅和火车站。
05:49
What did they find?
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他们发现了什么呢?
05:50
Well, when we asked people,
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当我们问他们,
05:51
"What do you want to know about your healthcare?"
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你们想知道关于你们的医疗保健的什么?
05:54
people responded with what they want to know about their doctors,
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人们回应他们想知道 关于他们的医生的信息,
05:58
because people understand health care
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因为人们知道医疗保健
05:59
to be the individual interaction between them and their doctors.
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是他们和他们医生之间的个人互动。
06:03
When we asked, "What do you want to know about your doctors?"
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当我们问, "你们想知道关于医生的什么?"
06:06
people gave three different answers.
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人们给了三个不同的回答。
06:08
Some want to know that their doctor is competent
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一些人想知道他们的医生是有能力
06:11
and certified to practice medicine.
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和资格去行医。
06:13
Some want to be sure that their doctor is unbiased
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一些人想确定他们的医生公正的
06:16
and is making decisions based on evidence and science,
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做决定是基于科学依据,
06:19
not on who pays them.
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而不是谁给他们付钱。
06:21
Surprisingly to us,
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令我们惊讶的是,
06:23
many people want to know something else about their doctors.
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许多人想知道关于医生的其他事情。
06:26
Jonathan, a 28-year-old law student,
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乔纳森, 一个28岁的法律学生,
06:29
says he wants to find someone who is comfortable with LGBTQ patients
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说他想找一些愿意为同性 双性恋及跨性别患者治疗,
06:34
and specializes in LGBT health.
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而且是这一类别相关疾病的专家。
06:36
Serena, a 32-year-old accountant,
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塞丽娜, 一个32岁的会计,
06:38
says that it's important to her for her doctor to share her values
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说她的医生分享她的价值观
06:41
when it comes to reproductive choice and women's rights.
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在生育选择上和女性权力上 对她说是重要的。
06:45
Frank, a 59-year-old hardware store owner,
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弗兰克, 一个59岁的五金店老板,
06:47
doesn't even like going to the doctor
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甚至不喜欢去看医生
06:50
and wants to find someone who believes in prevention first,
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只是想找以预防为先,
06:53
but who is comfortable with alternative treatments.
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而且愿意进行替代疗法的医生。
06:56
One after another, our respondents told us
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一个接一个的, 我们的回应者告诉我们
06:59
that that doctor-patient relationship is a deeply intimate one —
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医生和患者之间的关系是紧密到可以
07:02
that to show their doctors their bodies
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让他们的医生去看他们的身体
07:04
and tell them their deepest secrets,
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并可以告诉他们最深秘密的。
07:06
they want to first understand their doctor's values.
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他们想先了解他们的医生的价值观。
07:09
Just because doctors have to see every patient
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仅仅是因为医生可以去看每一个患者
07:12
doesn't mean that patients have to see every doctor.
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并不代表每个患者就不得不去看每个医生。
07:15
People want to know about their doctors first
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人们想先了解他们的医生
07:17
so that they can make an informed choice.
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所以他们可以在知情情况下做出选择,
07:20
As a result of this, I formed a campaign,
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通过这个结果, 我组织一个活动,
07:22
Who's My Doctor?
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我的医生是谁?
07:24
that calls for total transparency in medicine.
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来呼吁医疗界的透明化。
07:27
Participating doctors voluntarily disclose
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自愿参与的医生公开信息
07:29
on a public website
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在一个公共网站上,
07:30
not just information about where we went to medical school
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不仅仅我们上了哪家医学院
07:33
and what specialty we're in,
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我们的专业是什么,
07:35
but also our conflicts of interest.
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而且还有我们的经济利益冲突。
07:36
We go beyond the Government in the Sunshine Act
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我们已经超出了政府关于
07:39
about drug company affiliations,
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制药从属公司的阳光行动,
07:41
and we talk about how we're paid.
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我们讨论了我们是如何得到报酬的。
07:44
Incentives matter.
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诱因很重要。
07:46
If you go to your doctor because of back pain,
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如果你去看医生因为背痛,
07:48
you might want to know he's getting paid 5,000 dollars to perform spine surgery
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你可能想知道, 他做一个 脊柱手术就能拿到5000美金,
07:52
versus 25 dollars to refer you to see a physical therapist,
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而引荐你去看物理治疗只能拿到25美金。
07:56
or if he's getting paid the same thing no matter what he recommends.
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或者说不管他推荐你什么, 他得到的支付都是一样的。
08:00
Then, we go one step further.
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然后, 我们更进一步。
08:03
We add our values when it comes to women's health,
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我们带来了更多的好处:比如女性健康,
08:05
LGBT health, alternative medicine,
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同性双性恋及跨性者的健康问题, 替代疗法,
08:08
preventive health, and end-of-life decisions.
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卫生预防, 以及临终决定。
08:11
We pledge to our patients that we are here to serve you,
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我们向我们的患者 保证我们在这里是为你服务。
08:14
so you have a right to know who we are.
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所以你有权利知道我们是谁,
08:17
We believe that transparency can be the cure for fear.
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我们相信这种透明可以治疗恐惧。
08:21
I thought some doctors would sign on and others wouldn't,
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我当时认为一些医生 会签下这份协议, 一些不会,
08:24
but I had no idea of the huge backlash that would ensue.
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但是我不知道接下来 会产生这么大的反对意见。
08:29
Within one week of starting Who's My Doctor?
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在这项活动开始的一周内
08:31
Medscape's public forum
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知名医学网站医景的公共论坛
08:33
and several online doctors' communities
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和一些网上医生社区
08:35
had thousands of posts about this topic.
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有了上千个关于这个话题的帖子。
08:39
Here are a few.
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这里有一些
08:40
From a gastroenterologist in Portland:
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来自于波特兰的一个胃肠病专家:
08:42
"I devoted 12 years of my life to being a slave.
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"我奉献了我生命中的12年去成为一个奴隶,
08:45
I have loans and mortgages.
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我有贷款和抵押贷款,
08:47
I depend on lunches from drug companies to serve patients."
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我依靠制药公司给的饭碗去给患者服务。“
08:51
Well, times may be hard for everyone,
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这个时代对于每一个人都是困难的,
08:54
but try telling your patient
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但是尝试去告诉你的患者
08:55
making 35,000 dollars a year to serve a family of four
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一年赚35,000美金去养活一家四口
08:58
that you need the free lunch.
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使你需要这个免费午餐。
09:02
From an orthopedic surgeon in Charlotte:
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这个是来自夏洛特的一名矫形外科医生:
09:05
"I find it an invasion of my privacy to disclose where my income comes from.
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“我认为公开我的收入来源 是一种对我隐私的侵犯,
09:09
My patients don't disclose their incomes to me."
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我的病人也不向我公开他们的收入情况。“
09:13
But your patients' sources of income don't affect your health.
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但是你病人的收入来源不影响你的健康。
09:17
From a psychiatrist in New York City:
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这个是来自一名纽约的精神科的医生:
09:19
"Pretty soon we will have to disclose whether we prefer cats to dogs,
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"不久之后我们将不得不公开 我们是否喜欢喜欢猫比狗多一点,
09:23
what model of car we drive,
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我们开什么类型的车,
09:24
and what toilet paper we use."
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我们用什么厕纸。“
09:27
Well, how you feel about Toyotas or Cottonelle
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你的丰田汽车和斯科特纸的看法
09:30
won't affect your patients' health,
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不会影响你的病人的健康,
09:32
but your views on a woman's right to choose
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但是你对女性权利的选择,
09:34
and preventive medicine and end-of-life decisions just might.
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预防医学和临终决定的看法是可能的。
09:38
And my favorite, from a Kansas City cardiologist:
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还有我最喜欢的一条, 来自于堪萨斯城的心脏科医生:
09:41
"More government-mandated stuff?
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“更多国家指定的医生?
09:44
Dr. Wen needs to move back to her own country."
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文医生需要搬回自己的国家。“
09:48
Well, two pieces of good news.
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这有两条好消息,
09:50
First of all, this is meant to be voluntary and not mandatory,
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第一, 这应该是自愿的而不是强制的,
09:53
and second of all, I'm American and I'm already here.
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第二, 我是美国人, 而且我已经在这了。
09:57
(Laughter) (Applause)
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(掌声)
10:05
Within a month, my employers were getting calls
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一个月之内, 我的雇主接到过几通电话
10:08
asking for me to be fired.
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要求解雇我。
10:10
I received mail at my undisclosed home address
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在我的一个私人的居所里, 收到了一封邮件
10:13
with threats to contact the medical board to sanction me.
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威胁说要去联系医委会制裁我,
10:17
My friends and family urged me to quit this campaign.
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我的朋友和家庭强烈要求我 从这个活动里退出,
10:21
After the bomb threat, I was done.
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在收到炸弹威胁后, 我受够了。
10:24
But then I heard from patients.
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但是然后我从患者那里听说,
10:26
Over social media, a TweetChat,
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基于大众评价, Tweetchat,
10:29
which I'd learned what that was by then,
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是我在当时用的社交工具,
10:31
generated 4.3 million impressions,
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已经产生了430万的留言,
10:34
and thousands of people wrote to encourage me to continue.
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上千人留言鼓励我继续。
10:38
They wrote with things like,
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他们写下一些如,
10:40
"If doctors are doing something they're that ashamed of,
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“如果医生做了一些让他们感到羞愧的事情,
10:43
they shouldn't be doing it."
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他们就不应该那样做。“
10:46
"Elected officials have to disclose campaign contributions.
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“当选官员在公开他们的竞选资金来源,
10:49
Lawyers have to disclose conflicts of interests.
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律师在公开他们的经济利益冲突的情况下,
10:51
Why shouldn't doctors?"
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医生怎么就不能公开了?“
10:53
And finally, many people wrote and said,
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最后, 许多人留言说,
10:56
"Let us patients decide
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“让我们患者决定
10:58
what's important when we're choosing a doctor."
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当我们选一个医生的时候,什么才是重要的。”
11:02
In our initial trial,
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在我们初期的实验里,
11:03
over 300 doctors have taken the total transparency pledge.
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超过300个医生参与了这个透明承诺。
11:08
What a crazy new idea, right?
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多么疯狂的想法, 对吗?
11:10
But actually, this is not that new of a concept at all.
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但是事实上, 这一点都不算是新的概念。
11:13
Remember Dr. Sam, my doctor in China,
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记得山姆医生,
11:15
with the goofy jokes and the wild hair?
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那个会讲傻傻的笑话和 狂野的头发的中国医生吗?
11:18
Well, she was my doctor,
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她曾是我的医生,
11:19
but she was also our neighbor
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但是她同时也是
11:21
who lived in the building across the street.
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住在街对面的邻居。
11:23
I went to the same school as her daughter.
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我和她的女儿去的同一所学校,
11:26
My parents and I trusted her
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我的父母和我相信她
11:28
because we knew who she was and what she stood for,
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因为我们知道她是怎样的一个人 和她的信仰是什么,
11:30
and she had no need to hide from us.
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她不需要向我们隐藏什么。
11:33
Just one generation ago, this was the norm in the U.S. as well.
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仅仅这一代之前, 这在美国也是常态。
11:37
You knew that your family doctor was the father of two teenage boys,
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你知道你的家庭医生 是两个十几岁男孩的父亲,
11:40
that he quit smoking a few years ago,
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他几年前把烟戒掉了,
11:42
that he says he's a regular churchgoer,
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经常去做礼拜,
11:44
but you see him twice a year: once at Easter
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但是你见他一年两次: 要么是在复活节
11:46
and once when his mother-in-law comes to town.
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要么就是他的岳母到访的时候。
11:50
You knew what he was about,
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你知道关于他的事情,
11:51
and he had no need to hide from you.
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他不需要向你隐藏什么。
11:54
But the sickness of fear has taken over,
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但是现在已经恐惧占据了,
11:57
and patients suffer the consequences.
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患者为其承担后果。
11:59
I know this firsthand.
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我亲身经历过的。
12:02
My mother fought her cancer for eight years.
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我的妈妈和癌症做了八年的斗争,
12:05
She was a planner,
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她是一个有计划的人,
12:06
and she thought a lot about how she wanted to live
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她想了很多关于她想如何活
12:08
and how she wanted to die.
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和她想如何死去。
12:10
Not only did she sign advance directives,
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她不仅签了预留医疗指示协议,
12:13
she wrote a 12-page document about how she had suffered enough,
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而且她写下了12页, 关于她遭受的是怎样的痛苦,
12:16
how it was time for her to go.
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是时候让她走了。
12:19
One day, when I was a resident physician,
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一天, 当我是一名住院医师的时候,
12:21
I got a call to say that she was in the intensive care unit.
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我接到电话说她在特护病房。
12:25
By the time I got there, she was about to be intubated
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我到那儿时, 她正要被插管
12:29
and put on a breathing machine.
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装上呼吸机。
12:31
"But this is not what she wants," I said, "and we have documents."
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“但是这不是她想要的,“ 我说, “我们有协议的。“
12:36
The ICU doctor looked at me in the eye,
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重症加护病房的医生看着我的眼睛,
12:38
pointed at my then 16-year-old sister, and said,
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指着我16岁的妹妹说,
12:43
"Do you remember when you were that age?
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“你记得当你是这个年纪的时候吗?
12:45
How would you have liked to grow up without your mother?"
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你会想要没有妈妈陪在你身边吗?“
12:49
Her oncologist was there too, and said,
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她的肿瘤医生也在那里对我说,
12:52
"This is your mother.
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“这是你的妈妈。
12:54
Can you really face yourself for the rest of your life
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在你接下去的日子里, 你真的能面对你自己
12:56
if you don't do everything for her?"
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如果你没有为她尽全力?“
13:00
I knew my mother so well.
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我非常了解我的妈妈。
13:02
I understood what her directives meant so well,
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我明白她签的协议是什么,
13:05
but I was a physician.
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但是我也是一名医生。
13:09
That was the single hardest decision I ever made,
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这曾是我人生当中做的一个最难的决定:
13:13
to let her die in peace,
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让她在平静地死去,
13:16
and I carry those words of those doctors with me
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我每一天都在想
13:19
every single day.
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1301
这些医生的话
13:23
We can bridge the disconnect
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我们能在患者需求和医生之间
13:25
between what doctors do and what patients need.
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的这种隔阂搭建桥梁。
13:30
We can get there, because we've been there before,
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我们可以做到, 因为之前我们做到过,
13:32
and we know that transparency gets us to that trust.
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我们知道这种透明让我们得到信任。
13:35
Research has shown us that openness also helps doctors,
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研究已经表明公开也可以帮助医生,
13:38
that having open medical records,
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有一个公开的的病历,
13:39
being willing to talk about medical errors,
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就会愿意去讨论医疗差错,
13:41
will increase patient trust,
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这将增加患者的信任
13:43
improve health outcomes,
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改善健康结果,
13:45
and reduce malpractice.
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减少治疗不当。
13:47
That openness, that trust,
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公开, 信任,
13:48
is only going to be more important
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只会变得更加重要,
13:50
as we move from the infectious to the behavioral model of disease.
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因为我们关注的是疾病的行为模式, 而不是它的传染模式。
13:54
Bacteria may not care so much about trust and intimacy,
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细菌可能不关心信任和亲密
13:57
but for people to tackle the hard lifestyle choices,
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但是为了帮助患者彻底改变他们不良生活嗜好,
14:01
to address issues like smoking cessation,
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为了让患者戒烟,
14:03
blood-pressure management and diabetes control,
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为了让患者控制血压,控制血糖,
14:06
well, that requires us to establish trust.
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这些都要求我们去建立医患信任感。
14:11
Here's what other transparent doctors have said.
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以下是其他参与透明活动的医生说的。
14:13
Brandon Combs, an internist in Denver:
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布兰登∙库姆斯, 在丹佛的内科医生:
14:16
"This has brought me closer to my patients.
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“这让我和我的患者亲近。
14:19
The type of relationship I've developed —
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这种我一直以来建立起来的 医患关系恰恰就是
14:22
that's why I entered medicine."
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2015
为什么当初我行医的原因。“
14:26
Aaron Stupple, an internist in Denver:
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亚伦, 丹佛的一名内科医生
14:28
"I tell my patients that I am totally open with them.
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我告诉我的患者们,我对他们完全公开。
14:32
I don't hide anything from them.
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我不向他们隐藏任何什么。
14:34
This is me. Now tell me about you.
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这就是我, 你呢。
14:37
We're in this together."
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我们同心协力。“
14:39
May Nguyen, a family physician in Houston:
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五月阮, 休斯顿的一名家庭医生:
14:41
"My colleagues are astounded by what I'm doing.
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"我的同事对于我在做什么都很震惊。
14:45
They ask me how I could be so brave.
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他们问我, 我怎么这么勇敢。
14:48
I said, I'm not being brave,
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我说, 这不是勇敢,
14:51
it's my job."
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这是我的工作。"
14:55
I leave you today with a final thought.
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今天我留给你们最后一个思考。
14:58
Being totally transparent is scary.
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成为完全透明是令人害怕的,
15:01
You feel naked, exposed and vulnerable,
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你感觉很不安, 脆弱,
15:05
but that vulnerability, that humility,
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3638
但是那些脆弱, 谦卑,
15:08
it can be an extraordinary benefit to the practice of medicine.
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对于我们行医来说, 会带来非同凡响的益处。
15:13
When doctors are willing to step off our pedestals,
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当医生愿意放下架子,
15:15
take off our white coats,
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脱下白大褂,
15:17
and show our patients who we are and what medicine is all about,
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3381
向我们的患者展示我们是谁 和医学是关于什么的,
15:20
that's when we begin to overcome the sickness of fear.
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3265
那就是我们开始去克服恐惧的时候,
15:23
That's when we establish trust.
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那就是我们建立信任的时候,
15:25
That's when we change the paradigm of medicine
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那就是我们改变医学模式
15:28
from one of secrecy and hiding
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从秘密和隐藏
15:29
to one that is fully open and engaged
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到完全开放
15:32
for our patients.
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并参与我们的患者中去。
15:35
Thank you.
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谢谢。
15:36
(Applause)
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(掌声)
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