What your smart devices know (and share) about you | Kashmir Hill and Surya Mattu

Translator: Kamilla Christiansen Reviewer: Anders Finn Jørgensen

Kashmir Hill: So for my birthday last year,

Kashmir Hill: Sidste år, til min fødselsdag,

my husband got me an Amazon Echo.

gav min mand mig en Amazon Echo.

I was kind of shocked, actually,

Jeg var ret chokeret, faktisk,

because we both work in privacy and security.

for vi arbejder begge med privatliv og sikkerhed.

(Laughter)

(Latter)

And this was a device that would sit in the middle of our home

Og det var en enhed, som skulle befinde sig midt i vores hjem

with a microphone on,

med mikrofon på,

constantly listening.

altid lyttende.

We're not alone, though.

Vi er dog ikke alene.

According to a survey by NPR and Edison Research,

Ifølge en undersøgelse af NPR og Edison Research,

one in six American adults now has a smart speaker,

har 1 ud af 6 amerikanske voksne nu en intelligent højtaler,

which means that they have a virtual assistant at home.

hvilket betyder, at de har en virtuel assistent derhjemme.

Like, that's wild.

Altså, det er vildt.

The future, or the future dystopia, is getting here fast.

Fremtiden, eller den dystopiske fremtid, er hurtigt på vej.

Beyond that, companies are offering us all kinds of internet-connected devices.

Udover det, tilbyder virksomheder os alle mulige internet-enheder.

There are smart lights, smart locks, smart toilets, smart toys,

Der er intelligente lamper, låse, toiletter, legetøj,

smart sex toys.

intelligent sexlegetøj.

Being smart means the device can connect to the internet,

"Intelligent" betyder, at enheden kan tilsluttes internettet,

it can gather data,

samle data

and it can talk to its owner.

og tale med sin ejer.

But once your appliances can talk to you,

Men når en enhed kan snakke med dig,

who else are they going to be talking to?

hvem kommer den så ellers til at snakke med?

I wanted to find out,

Jeg ville finde ud af det,

so I went all-in and turned my one-bedroom apartment in San Francisco

så jeg satsede alt og gjorde min 1-værelses lejlighed i San Francisco

into a smart home.

til et intelligent hjem.

I even connected our bed to the internet.

Selv vores seng koblede jeg til internettet.

As far as I know, it was just measuring our sleeping habits.

Så vidt jeg ved, målte enheden bare vores sovevaner.

I can now tell you that the only thing worse

Jeg kan nu fortælle, at det eneste værre

than getting a terrible night's sleep

end en rigtigt dårlig nats søvn er,

is to have your smart bed tell you the next day

at få fortalt af din seng dagen efter,

that you "missed your goal and got a low sleep score."

at du "missede dit mål og fik lave søvn-point".

(Laughter)

(Latter)

It's like, "Thanks, smart bed.

"Mange tak, intelligente seng,

As if I didn't already feel like shit today."

som om jeg ikke allerede følte mig som lort i dag."

(Laughter)

(Latter)

All together, I installed 18 internet-connected devices in my home.

Alt i alt, installerede jeg 18 internet-opkoblede enheder i mit hjem.

I also installed a Surya.

Jeg installerede også en Surya.

Surya Mattu: Hi, I'm Surya.

Surya Mattu: Hej, jeg er Surya.

(Laughter)

(Latter)

I monitored everything the smart home did.

Jeg målte alt det intelligente hjem gjorde.

I built a special router that let me look at all the network activity.

Jeg byggede en specialrouter, der lod mig se al netværksaktivitet.

You can think of my router sort of like a security guard,

Tænk på min router som en slags sikkerhedsvagt,

compulsively logging all the network packets

som nidkært loggede alle netværkspakker,

as they entered and left the smart home.

der besøgte og forlod det intelligente hjem.

KH: Surya and I are both journalists, he's not my husband,

Surya og jeg er begge journalister, han er ikke min mand,

we just work together at Gizmodo.

vi arbejder bare sammen på Gizmodo.

SM: Thank you for clarifying.

Tak fordi du tydeliggør det.

The devices Kashmir bought --

Enhederne Kashmir købte -

we were interested in understanding

Vi var interesserede i at forstå,

what they were saying to their manufacturers.

hvad de sagde til deres producenter.

But we were also interested in understanding

Men vi var også interesserede i at forstå,

what the home's digital emissions look like

hvordan digitale hjems signaler ser ud

to the internet service provider.

hos udbyderne af internetservicer.

We were seeing what the ISP could see, but more importantly,

Vi så hvad udbyderen kunne se, men endnu vigtigere,

what they could sell.

hvad de kunne sælge.

KH: We ran the experiment for two months.

Vi lod eksperimentet løbe to måneder.

In that two months,

I løbet af de to måneder,

there wasn't a single hour of digital silence in the house --

var der ikke en eneste times digital stilhed i huset -

not even when we went away for a week.

ikke en gang, da vi var borte en uge.

SM: Yeah, it's so true.

Ja, det er så sandt.

Based on the data, I knew when you guys woke up and went to bed.

Ud fra dataen, vidste jeg, hvornår I vågnede og gik i seng.

I even knew when Kashmir brushed her teeth.

Jeg vidste endda, når Kashmir børstede tænder.

I'm not going to out your brushing habits,

Jeg vil ikke afsløre dine børstevaner,

but let's just say it was very clear to me when you were working from home.

men lad os bare sige, at jeg kunne se, når du arbejdede hjemmefra.

KH: Uh, I think you just outed them to, like, a lot of people here.

Øh, jeg tror du lige afslørede dem for mange her.

SM: Don't be embarrassed, it's just metadata.

Skam dig ikke, det er bare metadata.

I knew when you turned on your TV and how long you watched it for.

Jeg vidste, hvornår du tændte dit TV og hvor længe du kiggede.

Fun fact about the Hill household:

Sjovt fakta om Hill-husholdet:

they don't watch a lot of television,

de ser ikke TV tit,

but when they do, it's usually in binge mode.

men når de gør, så går det amok.

Favorite shows include "Difficult People" and "Party Down."

Deres yndlingsprogrammer inkluderer "Difficult People" og "Party Down".

KH: OK, you're right, I loved "Party Down."

Ok, du har ret, jeg elskede "Party Down".

It's a great show, and you should definitely watch it.

Det er et fantastisk program og du burde se det.

But "Difficult People" was all my husband, Trevor.

Men "Difficult People" var kun min mand, Trevor.

And Trevor was actually a little upset that you knew about his binges,

Og Trevor var faktisk lidt utilpas over, at du kendte til hans vaner,

because even though he'd been the one to connect the TV to the router,

for selvom han var den, som tilsluttede TV'et til routeren,

he forgot that the TV was watching us.

glemte han, at TV'et så os.

It's actually not the first time that our TV has spied on us.

Det er faktisk ikke første gang, vores TV har spioneret på os.

The company that made it, VIZIO,

Firmaet der lavede det, VIZIO,

paid a 2.2 million-dollar settlement to the government just last year,

betalte et forlig på 2,2 millioner dollars til staten sidste år,

because it had been collecting second-by-second information

fordi de havde samlet sekundvis information

about what millions of people were watching on TV, including us,

om hvad millioner af seere så på TV, inklusive os,

and then it was selling that information to data brokers and advertisers.

og havde solgt informationen til dataudbydere og markedsførere.

SM: Ah, classic surveillance economy move.

Ah, klassisk økonomisk overvågningstaktik.

The devices Kashmir bought almost all pinged their servers daily.

Enhederne Kashmir købte, pingede næsten alle deres servers dagligt.

But do you know which device was especially chatty?

Men ved du, hvilken enhed som var ekstra taleglad?

The Amazon Echo.

Amazon Echo-enheden.

It contacted its servers every three minutes,

Den kontaktede sine servers næsten hvert 3. minut,

regardless of whether you were using it or not.

uanset om du brugte den eller ej.

KH: In general, it was disconcerting

Generelt var det urovækkende,

that all these devices were having ongoing conversations

at alle disse enheder havde løbende samtaler,

that were invisible to me.

som var usynlige for mig.

I mean, I would have had no idea, without your router.

Altså, jeg havde aldrig opdaget det uden din router.

If you buy a smart device, you should probably know --

Hvis du køber en intelligent enhed, bør du vide -

you're going to own the device,

du er godt nok ejer af enheden,

but in general, the company is going to own your data.

men generelt, kommer firmaet bag den til at eje din data.

And you know, I mean, maybe that's to be expected --

Og det er måske, hvad man kan forvente -

you buy an internet-connected device, it's going to use the internet.

køber du en enhed med internetopkobling, vil den bruge nettet.

But it's strange to have these devices

Men det er underligt, når disse enheder

moving into the intimate space that is the home

flytter ind i en intim zone, som dit hjem,

and allowing companies to track our really basic behavior there.

at lade firmaer følge vores helt basale opførsel der.

SM: So true.

Så sandt.

Even the most banal-seeming data can be mined by the surveillance economy.

Selv data der virker helt basal, kan graves ud for økonomisk overvågning.

For example, who cares how often you brush your teeth?

For eksempel, hvem går op i, hvor tit du børster tænder?

Well, as it turns out, there's a dental insurance company called Beam.

Jo, det viser sig, at der er et tandpleje-forsikringsfirma kaldet Beam.

They've been monitoring their customers' smart toothbrushes since 2015 --

De har overvåget deres kunders tandbørster siden 2015 -

for discounts on their premiums, of course.

for at give tilbud på deres abonnementer, selvfølgelig.

KH: We know what some of you are thinking:

Vi ved, hvad nogle af jer tænker:

this is the contract of the modern world.

Det er prisen i en moderne verden.

You give up a little privacy,

Du opgiver lidt privatliv

and you get some convenience or some price breaks in return.

for at gøre noget nemmere, eller for at få rabat.

But that wasn't my experience in my smart home.

Men det var ikke min oplevelse, i mit intelligente hjem.

It wasn't convenient, it was infuriating.

Det var ikke praktisk, det var frustrerende.

I'll admit, I love my smart vacuum,

Jeg må indrømme, at jeg elsker min intelligente støvsuger,

but many other things in the house drove me insane:

men mange andre ting i huset, drev mig til vanvid:

we ran out of electrical outlets,

Vi løb tør for stikkontakter

and I had to download over a dozen apps to my phone

og jeg var nødt til at downloade over 12 apps på min mobil

to control everything.

for at styre alt.

And then every device had its own log-in,

Og hver enhed havde egne login-detaljer,

my toothbrush had a password ...

min tandbørste havde et kodeord...

(Laughter)

(Latter)

And smart coffee, especially, was just a world of hell.

Og intelligent kaffe, decideret, var et helvede på jorden.

SM: Wait, really? Cloud-powered coffee wasn't really working for you?

Vent, hvad? Cloud-baseret kaffe var ikke noget for dig?

KH: I mean, maybe I'm naive, but I thought it was going to be great.

Altså, måske er jeg naiv, men jeg troede det ville være skønt.

I thought we'd just wake up in the morning and we'd say, "Alexa, make us coffee."

Jeg troede, vi blot skulle vågne om morgenen og sige "Alexa, lav kaffe."

But that's not how it went down.

Men sådan gik det ikke til.

We had to use this really particular, brand-specific phrase to make it work.

Vi måtte bruge helt specifikke sætninger, for at det skulle virke.

It was, "Alexa, ask the Behmor to run quick start."

"Alexa, bed vores Behmor om Hurtig Start."

And this was just, like, really hard to remember

Og det var rigtig svært at huske

first thing in the morning,

så tidligt om morgenen.

before you have had your caffeine.

før du har fået koffein.

(Laughter)

(Latter)

And apparently, it was hard to say,

Og åbenbart var det svært at sige,

because the Echo Dot that was right next to our bed

for vores Echo Dot, som var lige ved siden af sengen,

just couldn't understand us.

kunne simpelthen ikke forstå os.

So we would basically start every day by screaming this phrase at the Echo Dot.

Så hver morgen begyndte med, at vi skreg denne sætning til vores Echo Dot.

(Laughter)

(Latter)

And Trevor hated this.

Og Trevor hadede det.

He'd be like, "Please, Kashmir,

Han sagde: "Jeg beder dig, Kashmir,

just let me go to the kitchen and push the button to make the coffee run."

lad mig bare gå ud i køkkenet og trykke på startknappen."

And I'd be like, "No, you can't!

Og jeg svarede: "Nej, du må ikke!

We have to do it the smart way!"

Vi er nødt til at gøre det på den smarte måde!"

(Laughter)

(Latter)

I'm happy to report that our marriage survived the experiment,

Jeg kan heldigvis meddele, at ægteskabet overlevede eksperimentet,

but just barely.

men kun lige netop.

SM: If you decide to make your home smart,

Hvis du vælger at gøre hjemmet intelligent,

hopefully, you’ll find it less infuriating than Kashmir did.

bliver det forhåbentlig en bedre oplevelse end Kashmirs.

But regardless, the smart things you buy

Men lige meget hvad, kan enhederne du køber

can and probably are used to target and profile you.

bruges, og vil nok blive brugt, til at profilere dig.

Just the number of devices you have can be used to predict

Alene antallet af enheder du har, kan bruges til at vise

how rich or poor you are.

hvor rig eller fattig du er.

Facebook's made this tech, and they've also patented it.

Facebook har lavet teknikken og de har patentbeskyttet den.

KH: All the anxiety you currently feel every time you go online,

Al uro du lige nu føler, hver gang du er online,

about being tracked,

om at blive overvåget,

is about to move into your living room.

er ved at flytte ind i din stue.

Or into your bedroom.

Eller dit soveværelse.

There's this sex toy called the We-Vibe.

Der er et sexlegetøj kaldet We-Vibe.

You might wonder why a sex toy connects to the internet,

Du undrer dig måske over, at sexlegetøjet kobles til nettet,

but it's for two people who are in a long-distance relationship,

men det er til for langdistance forhold,

so they can share their love from afar.

så par kan dele deres kærlighed trods afstand.

Some hackers took a close look at this toy

Nogle hackers så nærmere på dette legetøj

and saw it was sending a lot of information

og opdagede, at det sender masser af information

back to the company that made it --

til firmaet, der skabte det -

when it was used, how long it was used for,

hvornår det var i brug, hvor længe,

what the vibration settings were, how hot the toy got.

vibrationsindstillingerne, hvor varmt legetøjet blev.

It was all going into a database.

Alt dette havnede i en database.

So I reached out to the company,

Så jeg kontaktede firmaet

and I said, "Why are you collecting this really sensitive data?"

og spurgte: "Hvorfor samler I denne følsomme data?"

And they said, "Well, it's great for market research."

Og de sagde: "Det er godt for markedsundersøgelse."

But they were data-mining their customers' orgasms.

Men de samlede data fra deres kunders orgasmer.

And they weren't telling them about it.

Og de fortalte dem det ikke.

I mean, even if you're cavalier about privacy,

Selv hvis du er afslappet omkring dit privatliv

I hope that you would admit that's a step too far.

håber jeg, du også synes, det er et skridt for langt.

SM: This is why I want to keep my sex toys dumb.

Her er grunden til, at jeg foretrækker dumt sexlegetøj.

KH: That's great.

Godt for dig.

We're all very glad to know that.

Det er vi alle glade for at vide.

(Laughter)

(Latter)

SM: A data point I'm willing to share.

Det er data, jeg er villig til at dele.

(Laughter)

(Latter)

The devices Kashmir bought range from useful to annoying.

Enhederne Kashmir købte, var alt fra nyttige til irriterende.

But the thing they all had in common

Men det de alle havde tilfælles,

was sharing data with the companies that made them.

var at de delte data med firmaerne, der lavede dem.

With email service providers and social media,

Med e-mailudbydere og sociale medier,

we've long been told that if it's free, you're the product.

har vi længe fået fortalt, at hvis noget er gratis, er du varen.

But with the internet of things, it seems,

Men gælder det enheder, lader det til,

even if you pay, you're still the product.

at selvom du betaler, er du stadig varen.

So you really have to ask:

Så du må stille spørgsmålet:

Who's the true beneficiary of your smart home,

Hvem får mest ud af dit intelligente hjem,

you or the company mining you?

dig eller firmaet, der samler data?

KH: Look, we're a tech savvy crowd here.

De fleste af os her, er tech-kyndige.

I think most of us know that these things connect to the internet

De fleste af os ved nok, at disse ting kobles til nettet

and send data out.

og sender data videre.

And fine, maybe you're OK with living in that commercial panopticon,

Og fint, måske er det ok med dig at leve i sådan en kommerciel totalovervågning,

but others aren't.

men det er det ikke for alle.

We need the companies to rethink the design of these devices

Firmaer er nødt til at genoverveje deres enheders design

with our privacy in mind,

med vores privatliv i tankerne,

because we're not all willing to participate in "market research,"

for vi er ikke alle villige til at deltage i markedsundersøgelser,

just because a device we bought has a Wi-Fi connection.

bare fordi vi købte en enhed med Wi-Fi-tilslutning.

And I have to tell you,

Og jeg må sige,

even when you're aware, generally, this is happening,

at selv når du er bevidst, generelt, om at det sker,

it's really easy to forget that normal household items are spying on you.

er det rigtig nemt at glemme, at normale genstande overvåger dig.

It's easy to forget these things are watching you,

Det er nemt at glemme, at disse ting ser på dig,

because they don't look like cameras.

for de ligner ikke kameraer.

They could look like ...

De kan ligne...

well, they could look like a dildo.

altså, de kan se ud som dildoer.

Thank you.

Tak skal I have.

(Applause)

(Klapsalve)