What your smart devices know (and share) about you | Kashmir Hill and Surya Mattu

Translator: Tejan Dwinanda Reviewer: Ibtisam Qonita

Kashmir Hill: So for my birthday last year,

Untuk ulang tahun saya tahun lalu,

my husband got me an Amazon Echo.

Suami saya menghadiahkan Amazon Echo.

I was kind of shocked, actually,

Sebenarnya, saya agak terkejut

because we both work in privacy and security.

karena kami bekerja dalam bidang privasi dan keamanan.

(Laughter)

(Tawa)

And this was a device that would sit in the middle of our home

Dan alat ini akan berada di tengah rumah kami

with a microphone on,

dengan mikrofon aktif,

constantly listening.

mendengarkan terus menerus.

We're not alone, though.

Namun bukan hanya kami.

According to a survey by NPR and Edison Research,

Menurut survei oleh NPR dan Edison Research,

one in six American adults now has a smart speaker,

1 dari 6 orang dewasa Amerika punya pengeras suara pintar,

which means that they have a virtual assistant at home.

artinya mereka punya asisten virtual di rumah.

Like, that's wild.

Hebat ya.

The future, or the future dystopia, is getting here fast.

Masa depan, atau distopia masa depan, menyambangi kita dengan cepat.

Beyond that, companies are offering us all kinds of internet-connected devices.

Bahkan, perusahaan menawarkan kita berbagai alat yang terhubung internet.

There are smart lights, smart locks, smart toilets, smart toys,

Ada lampu pintar, kunci pintar, toilet pintar, mainan pintar,

smart sex toys.

mainan seks pintar.

Being smart means the device can connect to the internet,

Disebut pintar berarti alat itu dapat terhubung internet

it can gather data,

dapat mengumpulkan data,

and it can talk to its owner.

dan dapat berbicara dengan pemiliknya.

But once your appliances can talk to you,

Tapi, ketika peralatan dapat berbicara dengan Anda,

who else are they going to be talking to?

siapa lagi yang akan bicara dengannya?

I wanted to find out,

Saya ingin cari tahu,

so I went all-in and turned my one-bedroom apartment in San Francisco

jadi saya mengubah apartemen saya di San Francisco

into a smart home.

menjadi rumah pintar.

I even connected our bed to the internet.

Saya bahkan menghubungkan tempat tidur kami ke internet.

As far as I know, it was just measuring our sleeping habits.

Sejauh yang saya tahu, alat ini hanya mengukur kebiasaan tidur kami.

I can now tell you that the only thing worse

Saya mendapati satu hal yang lebih buruk

than getting a terrible night's sleep

dari tidur malam yang tak nyenyak

is to have your smart bed tell you the next day

adalah kasur pintar memberitahu Anda esok harinya

that you "missed your goal and got a low sleep score."

bahwa Anda "gagal dan mendapatkan skor tidur yang rendah."

(Laughter)

(Tawa)

It's like, "Thanks, smart bed.

"Terimakasih, kasur pintar.

As if I didn't already feel like shit today."

"Seolah saya belum merasa buruk hari ini."

(Laughter)

(Tertawa)

All together, I installed 18 internet-connected devices in my home.

Seluruhnya, saya memasang 18 perangkat terhubung internet di rumah.

I also installed a Surya.

Saya juga memasang seorang Surya.

Surya Mattu: Hi, I'm Surya.

Hi, saya Surya.

(Laughter)

(Tertawa)

I monitored everything the smart home did.

Saya memonitor semua yang dilakukan rumah pintar.

I built a special router that let me look at all the network activity.

Saya membuat router spesial yang dapat menampilkan seluruh aktivitas jaringan.

You can think of my router sort of like a security guard,

Kamu dapat menganggap router saya seperti seorang satpam,

compulsively logging all the network packets

terus menerus mencatat seluruh paket jaringan

as they entered and left the smart home.

ketika mereka keluar masuk rumah pintar.

KH: Surya and I are both journalists, he's not my husband,

Surya dan saya adalah jurnalis, dia bukan suami saya,

we just work together at Gizmodo.

kami bekerja bersama di Gizmodo.

SM: Thank you for clarifying.

Terimakasih penjelasannya

The devices Kashmir bought --

Alat yang Kashmir beli --

we were interested in understanding

kami tertarik untuk memahami

what they were saying to their manufacturers.

apa yang mereka katakan ke pembuatnya.

But we were also interested in understanding

Namun kami juga tertarik untuk mengetahui

what the home's digital emissions look like

seperti apa emisi rumah digital

to the internet service provider.

kepada penyedia layanan internet.

We were seeing what the ISP could see, but more importantly,

Kami melihat apa yang dapat ISP lihat,

namun, lebih penting,

what they could sell.

apa yang dapat dijual.

KH: We ran the experiment for two months.

kami melakukan dua bulan eksperimen.

In that two months,

selama itu,

there wasn't a single hour of digital silence in the house --

alat-alat terus bekerja tanpa henti --

not even when we went away for a week.

Bahkan saat kami pergi selama seminggu.

SM: Yeah, it's so true.

Ya, benar sekali.

Based on the data, I knew when you guys woke up and went to bed.

Berdasarkan data, saya tahu kapan kalian bangun dan tidur.

I even knew when Kashmir brushed her teeth.

Bahkan saya tahu kapan Kashmir sikat gigi.

I'm not going to out your brushing habits,

Saya tidak akan bilang itu pada siapa pun,

but let's just say it was very clear to me when you were working from home.

namun saya dapat jelas melihat kapan saja Anda bekerja di rumah

KH: Uh, I think you just outed them to, like, a lot of people here.

Sepertinya Anda baru saja memberitahu kepada semuanya di sini.

SM: Don't be embarrassed, it's just metadata.

Jangan malu, itu hanya metadata.

I knew when you turned on your TV and how long you watched it for.

Saya tahu kapan Anda menyalakan TV dan berapa lama menontonnya.

Fun fact about the Hill household:

Informasi menarik tentang mereka:

they don't watch a lot of television,

mereka tak banyak menonton TV,

but when they do, it's usually in binge mode.

namun ketika menonton, mereka menonton banyak.

Favorite shows include "Difficult People" and "Party Down."

Acara favorit termasuk "Difficult People" dan "Party Down."

KH: OK, you're right, I loved "Party Down."

OK, benar, saya cinta "Party Down."

It's a great show, and you should definitely watch it.

acaranya bagus, Anda harus menonton.

But "Difficult People" was all my husband, Trevor.

Namun "Difficult People" favorit suami saya, Trevor.

And Trevor was actually a little upset that you knew about his binges,

Dan Trevor agak marah Anda tahu tentang kebiasaan menontonnya,

because even though he'd been the one to connect the TV to the router,

karena walaupun dia sendiri yang menghubungkan TV ke router,

he forgot that the TV was watching us.

ia lupa bahwa TV itu juga menonton kita.

It's actually not the first time that our TV has spied on us.

Itu bukan pertama kalinya TV memata-matai kami.

The company that made it, VIZIO,

Perusahaan pembuatnya, VIZIO,

paid a 2.2 million-dollar settlement to the government just last year,

membayar denda 2,2 juta Dollar kepada pemerintah tahun lalu,

because it had been collecting second-by-second information

karena tiap detiknya mereka mengumpulkan informasi

about what millions of people were watching on TV, including us,

tentang apa yang jutaan orang tonton di TV, termasuk kita,

and then it was selling that information to data brokers and advertisers.

dan menjualnya kepada makelar dan pengiklan.

SM: Ah, classic surveillance economy move.

Ah, langkah pengamatan ekonomi klasik.

The devices Kashmir bought almost all pinged their servers daily.

Alat-alat yang Kashmir beli hampir semua terhubung dengan server tiap hari.

But do you know which device was especially chatty?

Namun tahukah kalian alat mana yang paling sibuk?

The Amazon Echo.

Amazon Echo.

It contacted its servers every three minutes,

Alat itu terhubung ke server tiap tiga menit,

regardless of whether you were using it or not.

tak peduli Anda sedang memakainya atau tidak.

KH: In general, it was disconcerting

Secara umum, cukup mengkhawatirkan

that all these devices were having ongoing conversations

bahwa semua alat itu terus menerus mengobrol

that were invisible to me.

tanpa saya tahu.

I mean, I would have had no idea, without your router.

Maksud saya, saya takkan tahu tanpa router Anda.

If you buy a smart device, you should probably know --

Jika Anda membeli alat pintar, Anda harus tahu --

you're going to own the device,

Anda akan menguasai alatnya,

but in general, the company is going to own your data.

namun sebenarnya, perusahaan akan menguasai data Anda.

And you know, I mean, maybe that's to be expected --

Dan Anda tahu, maksud saya, pasti Anda sudah sadar --

you buy an internet-connected device, it's going to use the internet.

ketika Anda membeli alat pintar, pasti butuh internet.

But it's strange to have these devices

Namun aneh rasanya jika alat-alat itu

moving into the intimate space that is the home

ada di rumah, ruang pribadi Anda

and allowing companies to track our really basic behavior there.

dan membiarkan perusahaan merekam kegiatan sehari-hari di sana.

SM: So true.

Benar sekali.

bahkan data yang terlihat sangat dangkal dapat diambil oleh perusahaan.

Even the most banal-seeming data can be mined by the surveillance economy.

For example, who cares how often you brush your teeth?

Contohnya, siapa peduli berapa sering kamu sikat gigi?

Well, as it turns out, there's a dental insurance company called Beam.

Ternyata, ada perusahaan asuransi gigi bernama Beam,

They've been monitoring their customers' smart toothbrushes since 2015 --

yang telah memonitor sikat gigi pintar pelanggan mereka sejak 2015 --

for discounts on their premiums, of course.

untuk diskon premi mereka, tentu saja.

KH: We know what some of you are thinking:

Kami tahu apa yang kalian pikirkan:

this is the contract of the modern world.

Ini soal kontrak dari dunia modern.

You give up a little privacy,

Merelakan sedikit privasi,

and you get some convenience or some price breaks in return.

dan Anda dapat kemudahan atau potongan harga.

But that wasn't my experience in my smart home.

Namun bukan itu yang terjadi di rumah pintar saya.

It wasn't convenient, it was infuriating.

Bukan kemudahan, saya justru kesal.

I'll admit, I love my smart vacuum,

Saya akui, saya cinta penyedot debu pintar

but many other things in the house drove me insane:

namun alat-alat lainnya membuat saya gila:

we ran out of electrical outlets,

Kami kehabisan ruang untuk stop kontak,

and I had to download over a dozen apps to my phone

dan saya harus mengunduh ribuan aplikasi ke telpon saya

to control everything.

untuk mengatur segala hal.

And then every device had its own log-in,

Dan tiap alat punya akun masing-masing,

my toothbrush had a password ...

sikat gigi saya punya kata kunci ...

(Laughter)

(Tertawa)

And smart coffee, especially, was just a world of hell.

Dan kopi pintar, khususnya, sungguh menyiksa.

SM: Wait, really? Cloud-powered coffee wasn't really working for you?

Benarkah? Anda tak suka kopi bertenaga internet?

KH: I mean, maybe I'm naive, but I thought it was going to be great.

Maksud saya, mungkin naif, namun saya kira itu akan hebat.

I thought we'd just wake up in the morning and we'd say, "Alexa, make us coffee."

Saya kira kami akan bangun pagi dan bilang, "Alexa, buatkan saya kopi."

But that's not how it went down.

Tapi tak seperti itu.

We had to use this really particular, brand-specific phrase to make it work.

Kami harus menggunakan kalimat spesifik. Seperti:

It was, "Alexa, ask the Behmor to run quick start."

"Alexa, minta Behmor untuk mulai."

And this was just, like, really hard to remember

Dan itu sangat sulit untuk diingat

first thing in the morning,

di pagi hari,

before you have had your caffeine.

sebelum Anda minum kopi.

(Laughter)

(Tawa)

And apparently, it was hard to say,

Dan ternyata itu sulit diucapkan,

because the Echo Dot that was right next to our bed

karena Echo Dot yang berada di samping ranjang

just couldn't understand us.

tak mengerti yang kami katakan.

So we would basically start every day by screaming this phrase at the Echo Dot.

Jadi tiap pagi kami meneriakkan kata-kata itu pada Echo Dot.

(Laughter)

(Tawa)

And Trevor hated this.

Dan Trevor benci itu.

He'd be like, "Please, Kashmir,

Ia bilang, "Kashmir, tolong,

just let me go to the kitchen and push the button to make the coffee run."

biar saya saja ke dapur dan menekan tombol pembuat kopinya."

And I'd be like, "No, you can't!

Dan saya bilang, "Tidak!

We have to do it the smart way!"

Kita harus melakukannya dengan pintar!"

(Laughter)

(Tawa)

I'm happy to report that our marriage survived the experiment,

Saya senang pernikahan saya selamat dari eksperimen itu,

but just barely.

namun itu hampir saja.

SM: If you decide to make your home smart,

Jika Anda memutuskan membuat rumah pintar,

hopefully, you’ll find it less infuriating than Kashmir did.

semoga lebih nyaman dari pengalaman Kashmir.

But regardless, the smart things you buy

Namun, alat pintar yang Anda beli

can and probably are used to target and profile you.

mungkin dapat menarget dan mendefinisikan profil Anda.

Just the number of devices you have can be used to predict

Hanya dengan jumlah alat yang Anda miliki dapat memberitahu

how rich or poor you are.

seberapa kaya Anda.

Facebook's made this tech, and they've also patented it.

Facebook membuat teknologi ini, dan sudah mereka patenkan.

KH: All the anxiety you currently feel every time you go online,

Segala kecemasan yang Anda rasakan setiap saat kamu online,

about being tracked,

jika Anda diikuti,

is about to move into your living room.

dapat pindah ke dalam rumah Anda.

Or into your bedroom.

Atau ke dalam kamar tidur Anda.

There's this sex toy called the We-Vibe.

Ada mainan seks bernama We-Vibe.

You might wonder why a sex toy connects to the internet,

Mengapa mainan seks harus terhubung ke internet ya?

but it's for two people who are in a long-distance relationship,

Alat tersebut untuk dua orang dalam hubungan jarak jauh,

so they can share their love from afar.

agar mereka dapat bercinta dari jauh.

Some hackers took a close look at this toy

Beberapa peretas memperhatikan alat ini

and saw it was sending a lot of information

ternyata alat ini banyak mengirim informasi

back to the company that made it --

kepada perusahaan pembuatnya --

when it was used, how long it was used for,

kapan digunakan, berapa lama digunakan,

what the vibration settings were, how hot the toy got.

pengaturan getaran, seberapa panas mainan digunakan.

It was all going into a database.

Semuanya terekam di database.

So I reached out to the company,

Jadi saya menghubungi perusahaan ini,

and I said, "Why are you collecting this really sensitive data?"

Dan saya tanya. "Kenapa Anda mengoleksi data yang sangat sensitif?"

And they said, "Well, it's great for market research."

Mereka bilang, "Ini berguna untuk riset pasar."

But they were data-mining their customers' orgasms.

Namun mereka mengumpulkan data orgasme pelanggan mereka.

And they weren't telling them about it.

tanpa memberitahu mereka.

I mean, even if you're cavalier about privacy,

Walau Anda tak begitu peduli tentang privasi,

I hope that you would admit that's a step too far.

Saya harap Anda sadar hal itu agak keterlaluan.

SM: This is why I want to keep my sex toys dumb.

Inilah kenapa saya ingin mainan seks saya tetap bodoh

KH: That's great.

Baiklah.

We're all very glad to know that.

Kami senang mengetahuinya.

(Laughter)

(Tertawa)

SM: A data point I'm willing to share.

Poin data yang ingin saya bagikan.

(Laughter)

(Tertawa)

The devices Kashmir bought range from useful to annoying.

Peralatan yang Kashmir beli bisa berguna ataupun menjengkelkan.

But the thing they all had in common

Namun kesamaannya adalah

was sharing data with the companies that made them.

mereka berbagi data dengan perusahaan pembuatnya.

With email service providers and social media,

Dengan penyedia layanan email dan media sosial,

we've long been told that if it's free, you're the product.

kita telah lama tahu: jika gratis, maka kalianlah produknya.

But with the internet of things, it seems,

Namun dengan segala hal terhubung internet

even if you pay, you're still the product.

walau berbayar kalian tetap jadi produknya

So you really have to ask:

Jadi kalian harus tanya:

Who's the true beneficiary of your smart home,

Siapa yang diuntungkan oleh rumah pintar,

you or the company mining you?

Anda atau perusahaannya?

KH: Look, we're a tech savvy crowd here.

Kita yang ada di sini melek teknologi

I think most of us know that these things connect to the internet

Saya yakin kalian tahu alat-alat ini terhubung internet

and send data out.

dan mengirim data ke luar.

And fine, maybe you're OK with living in that commercial panopticon,

Mungkin Anda tidak peduli tentang hidup di penjara komersil seperti itu

but others aren't.

tapi orang lain peduli.

We need the companies to rethink the design of these devices

Perusahaan perlu memikirkan ulang desain alat mereka

dengan memedulikan privasi kita,

with our privacy in mind,

because we're not all willing to participate in "market research,"

karena tak semua orang bersedia ikut dalam "riset pasar,"

just because a device we bought has a Wi-Fi connection.

hanya karena alat yang kita beli punya koneksi internet.

And I have to tell you,

Dan saya harus bilang,

even when you're aware, generally, this is happening,

meskipun Anda tahu, secara umum, ini terjadi,

it's really easy to forget that normal household items are spying on you.

sangat mudah untuk lupa bahwa perabotan biasa memata-matai Anda.

It's easy to forget these things are watching you,

Mudah untuk lupa mereka bisa melihat Anda,

because they don't look like cameras.

karena mereka tak terlihat seperti kamera.

They could look like ...

Mereka bisa terlihat seperti..

well, they could look like a dildo.

bisa terlihat seperti dildo.

Thank you.

Terimakasih.

(Applause)

(Tepuk tangan)