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譯者: Lilian Chiu
審譯者: Jack Zhang
00:12
Worldwide, over 1.5 billion people
experience armed conflict.
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全世界,有 15 億人經歷武裝衝突。
00:18
In response, people are forced
to flee their country,
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他們因此被迫逃離祖國,
00:21
leaving over 15 million refugees.
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造成超過一千五百萬個難民。
00:25
Children, without a doubt,
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無疑的,孩童
00:26
are the most innocent
and vulnerable victims ...
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是最無辜、最脆弱的受害者。
00:30
but not just from
the obvious physical dangers,
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他們不只面臨明顯的實體危害,
00:33
but from the often unspoken effects
that wars have on their families.
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還會受到戰爭對他們的
家庭造成的無聲影響。
00:38
The experiences of war
leave children at a real high risk
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戰爭的經歷讓孩童有很高的風險,
00:41
for the development
of emotional and behavioral problems.
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可能會發展出情緒和行為問題。
00:45
Children, as we can only imagine,
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我們只能想像,孩童
00:47
will feel worried, threatened and at risk.
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會感到擔心、被威脅、面臨風險。
00:50
But there is good news.
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但有個好消息,
00:52
The quality of care
that children receive in their families
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孩童的幸福比較會受到
00:55
can have a more significant
effect on their well-being
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他們在家中受到的照顧
之品質好壞所影響,
00:59
than from the actual experiences of war
that they have been exposed to.
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他們所接觸的戰爭經歷
造成的影響相對沒這麼大。
01:04
So actually, children can be protected
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其實,孩童可以被保護,
01:07
by warm, secure parenting
during and after conflict.
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方式是在衝突中及衝突後,
提供他們溫暖安全的養育。
01:13
In 2011, I was a first-year PhD student
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2011 年時,
我是博士班一年級學生,
01:17
in the University of Manchester
School of Psychological Sciences.
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就讀曼徹斯特大學的心理科學系。
01:20
Like many of you here,
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跟你們許多人一樣,
01:22
I watched the crisis in Syria
unfold in front of me on the TV.
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我在電視上看到敘利亞危機爆發。
01:26
My family is originally from Syria,
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我的家庭是來自敘利亞。
01:28
and very early on,
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非常早的時候,
01:29
I lost several family members
in really horrifying ways.
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我就以非常可怕的方式
失去了數名家人。
01:33
I'd sit and I'd gather with my family
and watch the TV.
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我會坐著,和家人
聚在一起,看電視。
01:37
We've all seen those scenes:
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我們都曾看過那些場景:
01:38
bombs destroying buildings,
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炸彈摧毀建築、
01:40
chaos, destruction
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混亂、毀滅、
01:42
and people screaming and running.
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人們尖叫、竄逃。
01:45
It was always the people screaming
and running that really got me the most,
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讓我最有感觸的總是
人們尖叫、竄逃的部份,
01:49
especially those
terrified-looking children.
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特別是那些看來嚇壞的孩童。
01:53
I was a mother to two young,
typically inquisitive children.
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我是個母親,有兩個小孩,
都是典型的好奇寶寶,
01:56
They were five and six then,
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當時他們分別是五歲和六歲。
01:58
at an age where they typically
asked lots and lots of questions,
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在那個年齡,
他們通常會問很多問題,
02:01
and expected real, convincing answers.
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且期望得到真實、有說服力的答案。
02:04
So, I began to wonder
what it might be like
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所以我開始納悶,如果在
02:07
to parent my children
in a war zone and a refugee camp.
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戰區和難民營中養育我的孩子
會是怎樣的狀況?
02:12
Would my children change?
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我的孩子會改變嗎?
02:14
Would my daughter's bright,
happy eyes lose their shine?
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我女兒那明亮快樂的雙眼
會失去光芒嗎?
02:18
Would my son's really relaxed and carefree
nature become fearful and withdrawn?
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我兒子那悠閒自在的天性
會變得恐懼退縮嗎?
02:24
How would I cope?
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我要如何處理?
02:27
Would I change?
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我會改變嗎?
02:30
As psychologists and parent trainers,
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我們這些心理學家
和父母訓練者知道,
02:32
we know that arming parents
with skills in caring for their children
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提供父母照顧孩子的技能,
02:36
can have a huge effect
on their well-being,
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對於他們的幸福能有很大的影響。
02:40
and we call this parent training.
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我們稱這為父母訓練。
02:42
The question I had was,
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我的問題是,
02:44
could parent training programs
be useful for families
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父母訓練專案對於那些
02:48
while they were still in war zones
or refugee camps?
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還在戰區或難民營的家庭會有用嗎?
02:51
Could we reach them
with advice or training
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我們是否能接觸到他們,
提供建議或是訓練,
02:53
that would help them
through these struggles?
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來協助他們渡過這些困難?
02:57
So I approached my PhD supervisor,
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所以我去找了我的
博士學位指導教授,
03:00
Professor Rachel Calam,
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瑞秋卡蘭博士,
03:01
with the idea of using my academic skills
to make some change in the real world.
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告訴她我的想法是用我的
學術技能在真實世界上做出改變。
03:06
I wasn't quite sure
what exactly I wanted to do.
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我不太確定我到底想做什麼,
03:09
She listened carefully and patiently,
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她很仔細且耐心地聽著,
03:11
and then to my joy she said,
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接著她說的話讓我很高興:
03:13
"If that's what you want to do,
and it means so much to you,
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「如果那是你想做的事、
且對你有如此重大的意義,
03:16
then let's do it.
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那就做吧!
03:17
Let's find ways to see if parent programs
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我們來找看看有什麼方法
可以使父母專案
03:20
can be useful for families
in these contexts."
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也能對那些情境中的
家庭有所幫助。」
03:23
So for the past five years,
myself and my colleagues --
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所以過去五年,我自己和我同事──
03:26
Prof. Calam and Dr. Kim Cartwright --
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卡蘭教授和金卡特萊博士──
03:29
have been working
on ways to support families
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致力於尋找方法來支持那些
03:31
that have experienced
war and displacement.
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經歷了戰爭與遷移的家庭。
03:35
Now, to know how to help families
that have been through conflict
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若要知道如何幫助
那些經歷過衝突的家庭、
03:38
support their children,
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如何支援他們的孩子,
03:40
the first step must obviously be
to ask them what they're struggling with,
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第一步驟很明顯是要詢問
他們的困難是什麼,
03:44
right?
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對吧?
03:45
I mean, it seems obvious.
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我的意思是,這似乎很明顯。
03:46
But it's often those
that are the most vulnerable,
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但通常,我們實際上卻不會去問
03:49
that we're trying to support,
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那些最脆弱的的人、
03:50
that we actually don't ask.
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我們試圖去支援的人。
03:51
How many times have we just assumed
we know exactly the right thing
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我們多常會直接假設,
我們很清楚要協助
03:55
that's going to help someone or something
without actually asking them first?
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某人或某事時該做的是什麼,
卻沒有真正先問當事人?
03:59
So I travelled to refugee camps
in Syria and in Turkey,
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所以我旅行到敘利亞和
土耳其的難民營,
04:02
and I sat with families, and I listened.
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和許多家庭坐下來談,我傾聽他們,
04:06
I listened to their parenting challenges,
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我傾聽他們
在養育上的挑戰是什麼,
04:08
I listened to their parenting struggles
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我傾聽他們
在養育上的困難是什麼,
04:11
and I listened to their call for help.
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我傾聽他們的求助。
04:13
And sometimes that was just paused,
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有時候會中斷停下來,
04:15
as all I could do was hold hands with them
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因為我能做的只有握住他們的手,
04:17
and just join them
in silent crying and prayer.
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和他們一起默默地落淚和禱告。
04:20
They told me about their struggles,
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他們告訴我他們的困難,
04:22
they told me about the rough,
harsh refugee camp conditions
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他們告訴我難民營的條件
有多簡陋惡劣,
04:26
that made it hard to focus
on anything but practical chores
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讓他們很難聚焦做任何事,
只能做家庭雜務,
04:29
like collecting clean water.
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比如收集乾淨的水。
04:32
They told me how they watched
their children withdraw;
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他們告訴我他們如何看著孩子退縮,
04:35
the sadness, depression, anger,
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那悲傷、沮喪、憤怒、
04:38
bed-wetting, thumb-sucking,
fear of loud noises,
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尿床、吮手指、害怕大聲的噪音、
04:42
fear of nightmares --
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害怕惡夢……
04:44
terrifying, terrifying nightmares.
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非常非常恐怖的惡夢。
04:46
These families had been through
what we had been watching on the TV.
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這些家庭經歷了
我們在電視上看到的那些狀況。
04:51
The mothers --
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那些母親們……
04:52
almost half of them
were now widows of war,
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幾乎有一半在戰爭中喪偶,
04:54
or didn't even know
if their husbands were dead or alive --
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或是不知道丈夫是生是死。
04:57
described how they felt
they were coping so badly.
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她們訴說著她們
覺得自己處理得有多糟。
05:01
They watched their children change
and they had no idea how to help them.
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她們看著自己的孩子改變,
卻不知道怎麼幫助他們,
05:05
They didn't know how to answer
their children's questions.
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她們不知道怎麼回答孩子的問題。
05:09
What I found incredibly astonishing
and so motivational
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讓我覺得最震驚且最激勵我的事,
05:12
was that these families were
so motivated to support their children.
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是這些家庭很積極
想要支持他們的孩子。
05:17
Despite all these challenges they faced,
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儘管他們面臨這些挑戰,
05:19
they were trying to help their children.
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他們仍然試著協助他們的孩子,
05:22
They were making attempts
at seeking support from NGO workers,
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他們試圖求助的對象
包括非政府組織人員、
05:25
from refugee camp teachers,
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難民營老師、
05:27
professional medics,
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專業醫務員、
05:29
other parents.
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及其他父母。
05:30
One mother I met had only been
in a camp for four days,
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我見到一位母親,她才到營中四天,
05:34
and had already made two attempts
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就已經做了兩項嘗試,
05:35
at seeking support
for her eight-year-old daughter
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試著尋求支助,幫助她那飽受
05:38
who was having terrifying nightmares.
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可怕惡夢所苦的八歲女兒。
05:41
But sadly, these attempts
are almost always useless.
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但不幸的是,
那些嘗試幾乎總是無用的。
05:45
Refugee camp doctors, when available,
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當難民營醫生能接受看診時,
05:47
are almost always too busy,
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他們幾乎總是很忙碌,
05:49
or don't have the knowledge or the time
for basic parenting supports.
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或是沒有知識或時間
來協助養育方面的問題。
05:54
Refugee camp teachers and other parents
are just like them --
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難民營老師和其他父母的
狀況都和他們一樣──
05:57
part of a new refugee community
who's struggling with new needs.
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都是新難民社區的一部份,
且為了新的需求而掙扎著。
06:02
So then we began to think.
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所以我們開始想,
06:05
How could we help these families?
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我們要如何協助這些家庭?
06:09
The families were struggling with things
much bigger than they could cope with.
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這些家庭所遇到的困難
遠超過他們能處理的程度。
06:13
The Syrian crisis made it clear
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敘利亞危機讓我們知道,
06:14
how incredibly impossible it would be
to reach families on an individual level.
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想在個人層級上去接觸家庭
是非常不可能的。
06:20
How else could we help them?
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我們還能用什麼
其他方式協助他們?
06:22
How would we reach families
at a population level
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我們要如何在非常非常恐怖的時期,
06:26
and low costs
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在群體居民的層級上,
06:28
in these terrifying, terrifying times?
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以低成本接觸到家庭?
06:32
After hours of speaking to NGO workers,
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在和非政府組織人員
談了數小時後,
06:35
one suggested a fantastic innovative idea
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有個人提出一項非常創新的好建議,
06:37
of distributing parenting
information leaflets via bread wrappers --
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用包麵包的紙
來發送養育資訊的傳單。
06:42
bread wrappers that were being delivered
to families in a conflict zone in Syria
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人道主義工作者會把包麵包的紙
送到敘利亞衝突區的家庭中。
06:47
by humanitarian workers.
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06:49
So that's what we did.
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所以我們就那麼做了。
06:50
The bread wrappers haven't changed
at all in their appearance,
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包麵包的紙在外表上完全沒改變,
06:53
except for the addition
of two pieces of paper.
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只是多了額外的兩張紙:
06:56
One was a parenting information leaflet
that had basic advice and information
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一張是養育資訊傳單,
上面有基本建議和資訊,
07:01
that normalized to the parent
what they might be experiencing,
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都是一般父母自身
可能正在經歷的狀況、
07:04
and what their child
might be experiencing.
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他們的孩子可能正在經歷的狀況。
07:07
And information on how they could
support themselves and their children,
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傳單上也提供如何支持
他們自己和孩子的相關資訊,
07:10
such as information like spending
time talking to your child,
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這些資訊包括
比如花時間和孩子說話、
07:15
showing them more affection,
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對他們展現更多感情、
07:17
being more patient with your child,
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對孩子更有耐心、
07:19
talking to your children.
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和孩子說話。
07:21
The other piece of paper
was a feedback questionnaire,
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另一張紙是回饋問卷,
07:23
and of course, there was a pen.
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當然,也有附一枝筆。
07:25
So is this simply leaflet distribution,
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所以,這只不過是發傳單?
07:29
or is this actually a possible means
of delivering psychological first aid
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或是這真的是種可行的手段,
能提供溫暖、安全、慈愛的養育,
07:33
that provides warm,
secure, loving parenting?
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將心理急救遞送過去給他們?
07:36
We managed to distribute
3,000 of these in just one week.
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我們只在一週內
就成功發送出 3000 份,
07:41
What was incredible was
we had a 60 percent response rate.
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很不可思議的是回應率有 60%,
07:45
60 percent of the 3,000
families responded.
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三千個家庭中有 60% 回覆了問卷。
07:49
I don't know how many
researchers we have here today,
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我不知道今天
在現場有多少研究者,
07:52
but that kind of response
rate is fantastic.
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但這種回應率實在太棒了。
07:54
To have that in Manchester
would be a huge achievement,
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在曼徹斯特若有這種回應率
就可以算是很大的成就,
07:58
let alone in a conflict zone in Syria --
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何況是在敘利亞的衝突區。
08:00
really highlighting how important
these kinds of messages were to families.
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這突顯出這類資訊
對那些家庭有多重要。
08:07
I remember how excited and eager we were
for the return of the questionnaires.
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我還記得收到回覆的回卷時,
我們有多興奮和熱切。
08:10
The families had left
hundreds of messages --
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那些家庭留下了數以百計的訊息──
08:13
most incredibly positive and encouraging.
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大部份都非常正面且鼓舞人心。
08:15
But my favorite has got to be,
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但我最愛的是這一則:
08:17
"Thank you for not forgetting
about us and our children."
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「謝謝你們沒有忘記
我們和我們的孩子。」
08:22
This really illustrates
the potential means
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這真的說明了將心理急救
08:24
of the delivery of psychological
first aid to families,
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遞送到家庭中的可行手段,
08:26
and the return of feedback, too.
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同時還可得到回饋。
08:29
Just imagine replicating this
using other means
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想像一下套用其他手段
來複製這做法,
08:31
such as baby milk distribution,
or female hygiene kits,
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比如兒童牛奶配送、
或是女性衛生包、
08:36
or even food baskets.
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甚至食物籃。
08:39
But let's bring this closer to home,
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但是我們先把這帶到
離家近一點的地方,
08:41
because the refugee crisis
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因為難民危機
08:42
is one that is having an effect
on every single one of us.
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對我們每個人都有影響。
08:46
We're bombarded with images daily
of statistics and of photos,
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我們每天被統計數字
和照片給轟炸著。
08:50
and that's not surprising,
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那並不讓人意外,
08:52
because by last month,
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因為上個月,
08:53
over one million refugees
had reached Europe.
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有超過一百萬難民抵達歐洲,
08:56
One million.
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一百萬!
08:58
Refugees are joining our communities,
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難民開始加入我們的社區,
09:01
they're becoming our neighbors,
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他們變成我們的鄰居,
09:03
their children are attending
our children's schools.
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他們的孩子會跟
我們的孩子上同一間學校。
09:07
So we've adapted the leaflet
to meet the needs of European refugees,
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所以我們修改了傳單
以符合歐洲難民的需求。
09:11
and we have them online, open-access,
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我們把它們放上網,開放取用,
09:13
in areas with a really high
refugee influx.
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放在有大量難民湧入的區域,
09:16
For example, the Swedish healthcare
uploaded it onto their website,
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比如,瑞士健康照顧
就把它上傳到他們的網站上。
09:19
and within the first 45 minutes,
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才上傳 45 分鐘,
09:21
it was downloaded 343 times --
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就有 343 次下載。
09:25
really highlighting how important it is
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這顯示出,非常重要的是要
09:27
for volunteers, practitioners
and other parents
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讓志工、醫生、及其他父母
09:29
to have open-access,
psychological first-aid messages.
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能取得公開取用的心理急救訊息。
09:35
In 2013, I was sitting on the cold,
hard floor of a refugee camp tent
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在 2013 年,我在難民營的帳篷中
坐在冰冷的硬地板上,
09:41
with mothers sitting around me
as I was conducting a focus group.
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我在進行一個焦點團體訪談,
許多母親圍繞在我身邊。
09:45
Across from me stood an elderly lady
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我對面站著一個老女人,
09:47
with what seemed to be
a 13-year-old girl lying beside her,
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有個看似 13 歲的女孩
躺在她身邊,
09:51
with her head on the elderly lady's knees.
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頭放在老女人的膝蓋上。
09:53
The girl stayed quiet
throughout the focus group,
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整過個程中女孩很安靜,
09:56
not talking at all,
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完全沒說話,
09:58
with her knees
curled up against her chest.
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整個人蜷曲著,膝蓋靠向胸部。
10:00
Towards the end of the focus group,
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在焦點團體訪談尾聲,
10:02
and as I was thanking
the mothers for their time,
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我正在感謝母親們花時間來,
10:05
the elderly lady looked at me
while pointing at the young girl,
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老女人看著我,手指向那女孩,
10:08
and said to me, "Can you help us with...?"
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對我說:「你能幫幫我們嗎……?」
10:11
Not quite sure what she expected me to do,
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我不太確定她期望我做什麼,
10:14
I looked at the young girl and smiled,
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我微笑看著小女孩,
10:16
and in Arabic I said,
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我用阿拉伯語說:
10:17
"Salaam alaikum. Shu-ismak?"
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「Salaam alaikum. Shu-ismak?」
10:19
"What's your name?"
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「你好,你叫什麼名字?」
10:21
She looked at me really
confused and unengaged,
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她看著我,表情困惑,
完全在狀況外。
10:24
but then said, "Halul."
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但接著她說:「赫魯爾。」
10:26
Halul is the pet's name
for the Arabic female name, Hala,
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赫魯爾是寵物用的名字,
來自阿拉伯女性名字赫拉,
10:31
and is only really used
to refer to really young girls.
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只會用來稱呼非常小的女孩。
10:35
At that point I realized that actually
Hala was probably much older than 13.
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那時,我了解到赫拉的
實際年齡很可能遠大於 13 歲。
10:39
It turns out Hala was a 25-year-old
mother to three young children.
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結果赫拉是 25 歲,
且是三個孩子的媽。
10:44
Hala had been a confident,
bright, bubbly, loving, caring mother
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對她的孩子來說,赫拉過去
是個有自信、聰明、活潑、
10:48
to her children,
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慈愛、關懷的母親,
10:49
but the war had changed all of that.
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但戰爭改變了一切。
10:52
She had lived through bombs
being dropped in her town;
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她經歷過炸彈被投在她的小鎮上,
10:57
she had lived through explosions.
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她經歷過爆炸。
11:00
When fighter jets
were flying around their building,
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當戰機在他們的樓房附近飛行,
11:02
dropping bombs,
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投下炸彈,
11:03
her children would be screaming,
terrified from the noise.
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她的孩子會尖叫,害怕那噪音,
11:06
Hala would frantically grab pillows
and cover her children's ears
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赫拉會瘋狂地抓枕頭
來蓋住孩子的耳朵,
11:09
to block out the noise,
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擋住噪音,
11:11
all the while screaming herself.
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她自己則一直尖叫。
11:13
When they reached the refugee camp
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當他們到達難民營,
11:15
and she knew they were finally
in some kind of safety,
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她知道他們終於得到某種安全了,
11:18
she completely withdrew
to acting like her old childhood self.
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她完全退縮回去,
行為舉止回到孩童時期,
11:22
She completely rejected her family --
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她完全排拒她的家庭、
11:26
her children, her husband.
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1960
她的孩子、她的先生。
11:29
Hala simply could no longer cope.
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赫拉就是再也無法承受了。
11:32
This is a parenting struggle
with a really tough ending,
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這是個養育的掙扎困境,
而結局很困苦。
11:35
but sadly, it's not uncommon.
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但很讓人悲傷的是,這很常見。
11:37
Those who experience
armed conflict and displacement
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經歷過武裝衝突和遷移的人,
11:40
will face serious emotional struggles.
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會要面對嚴重的情緒掙扎。
11:43
And that's something we can all relate to.
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那是我們都能懂的,
11:46
If you have been through
a devastating time in your life,
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如果你在人生中有經過
讓你身心交瘁的時期,
11:50
if you have lost someone
or something you really care about,
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如果你失去過
你非常在乎的人或物,
11:55
how would you continue to cope?
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你要如何繼續承受下去?
11:58
Could you still be able
to care for yourself and for your family?
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你仍然能夠照顧
你自己和你的家庭嗎?
12:03
Given that the first years
of a child's life are crucial
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孩子生命中的前幾年,
對他們的身體和情緒
能否健康發展,是很關鍵的。
12:06
for healthy physical
and emotional development,
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12:09
and that 1.5 billion people
are experiencing armed conflict --
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4976
而那十五億人在經歷武裝衝突──
12:14
many of whom are now
joining our communities --
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當中許多人加入了我們的社區──
12:17
we cannot afford to turn a blind eye
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我們不能視若無睹,
12:19
to the needs of those
who are experiencing war and displacement.
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不能忽略那些經歷了
戰爭和遷移的人的需求。
12:24
We must prioritize
these families' needs --
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我們得優先處理這些家庭的需求,
12:27
both those who are internally displaced,
and those who are refugees worldwide.
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包括留在國內被迫遷移的人、
以及全世界的難民。
12:32
These needs must be prioritized
by NGO workers, policy makers,
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這些需求需要被優先處理,
由非政府組織人員、政策制訂者、
12:37
the WHO, the UNHCR
and every single one of us
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世界衛生組織、聯合國難民署、
以及我們每個人一同努力,
12:42
in whatever capacity it is
that we function in our society.
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用我們在社會上的功能
來盡一份心力。
12:47
When we begin to recognize
the individual faces of the conflict,
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當我們能開始辨認出
衝突中每一張臉孔,
12:52
when we begin to notice
those intricate emotions on their faces,
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當我們能開始注意到
他們臉孔上錯綜複雜的情緒,
12:57
we begin to see them as humans, too.
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我們也就開始
將他們視為人類來看待了。
12:59
We begin to see
the needs of these families,
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我們會開始看見這些家庭的需求,
13:02
and these are the real human needs.
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這些需求是真正的人類需求。
13:05
When these family needs are prioritized,
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當這些家庭需求能被優先處理,
13:08
interventions for children
in humanitarian settings
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在人道主義環境中
為孩童進行的干預手段,
13:11
will prioritize and recognize the primary
role of the family in supporting children.
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將會重視和認可
家庭是支持孩童的最主要角色。
13:17
Family mental health
will be shouting loud and clear
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在全球及國際議程中,
家庭心理健康將會
13:20
in global, international agenda.
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大聲且清楚地發聲。
13:22
And children will be less likely
to enter social service systems
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而孩童比較不會需要進入
重新安置國家中的
13:26
in resettlement countries
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社會服務體制,
13:28
because their families
would have had support earlier on.
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因為他們的家庭會
在那之前就提供支持。
13:32
And we will be more open-minded,
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我們也會比較開放、
13:35
more welcoming, more caring
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比較歡迎、比較關懷、
13:36
and more trusting to those
who are joining our communities.
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也比較相信那些加入我們社區的人。
13:41
We need to stop wars.
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我們必須要停止戰爭,
13:44
We need to build a world where children
can dream of planes dropping gifts,
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我們需要打造一個世界,
讓孩童作的夢是飛機投下禮物,
13:49
and not bombs.
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而不是炸彈。
13:51
Until we stop armed conflicts
raging throughout the world,
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4056
在我們阻止武裝衝突
在世界上猖獗之前,
13:55
families will continue to be displaced,
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2696
家庭仍然會持續被迫遷移,
13:57
leaving children vulnerable.
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造成孩童變得脆弱。
13:59
But by improving parenting
and caregiver support,
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但藉由改善養育和照顧者支援,
14:02
it may be possible to weaken the links
between war and psychological difficulties
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也許有可能減弱戰爭
對孩童及其家庭的心理困難
14:08
in children and their families.
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產生的影響。
14:10
Thank you.
271
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謝謝大家。
14:11
(Applause)
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1880
(鼓掌)
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