Would you pass the wallet test?

1,224,157 views ・ 2022-08-30

TED-Ed


Please double-click on the English subtitles below to play the video.

00:10
Picture this: you’re working a slow shift in a hotel lobby
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when someone hurriedly approaches the front desk.
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They found a lost wallet around the corner,
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but they’re in a rush and don’t have time to follow up.
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They ask if you can handle it and then run off.
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Looking at the wallet you see it contains a key, a grocery list, about $13,
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and three business cards with a name and email
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you assume belong to the wallet’s owner.
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So, what do you do?
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Between 2013 and 2016,
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over 17,000 front-desk workers around the globe
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were faced with this choice,
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becoming unwitting participants in a massive study of honesty.
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And the results surprised top economists and the researchers
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running the experiment.
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But to understand what these groups were expecting,
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we need to spend a little time defining honesty.
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We typically think of honesty in terms of actively telling the truth
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in our interpersonal relationships.
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But in fact, every healthy society relies on a shared foundation of honesty.
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Using public services, making business transactions,
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and deciding government policies
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requires a baseline expectation of honesty from our fellow citizens.
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Because of this, understanding what drives honesty
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is a vital research subject
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for economists, psychologists, and sociologists.
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Unfortunately, honesty can be difficult to investigate
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when people know they’re being watched.
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So, researchers have come up with clever ways to analyze
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this behavior outside the lab.
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And this global study by the universities of Michigan, Utah, and Zurich
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sought to answer an important question:
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will people engage in opportunistic behavior
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when there’s little-to-no chance of being caught?
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In what became known as the Lost Wallet Test,
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13 research assistants traveled to 355 cities in 40 different countries,
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recreating the same scenario in hotels, banks, public offices,
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and various cultural establishments.
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The clear wallets ensured participants could see their contents,
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half of which contained a key, grocery list, and business cards,
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while the other half also included the equivalent of roughly 13 US dollars.
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The researchers believed the money would discourage honesty.
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Specifically, they thought participants’ self-interest would overpower
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two competing factors:
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their altruistic desire not to harm the wallet’s owner,
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and their desire to maintain a positive self-image.
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Regarding self-image, we generally like to think of ourselves as good and honest.
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But studies have found people are often able to let themselves off the hook
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for stealing small amounts of money.
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As for harming the wallet's owner,
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the victim of their crime would be abstract.
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They'd never met this person, and since the wallet had come from another location,
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it seemed unlikely they ever would.
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For these reasons, researchers expected money-filled wallets
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to be reported less often,
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and the 279 economists they surveyed agreed.
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But to their surprise, the study found the exact opposite.
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While only 46% of cash-free wallets were reported,
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61% of cash wallets were called in.
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This pattern held true across the globe,
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regardless of the participants’ age, gender,
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or whether they were being observed during the wallet drop-off.
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And when researchers tried increasing the temptation to be dishonest
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with wallets containing nearly $100,
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the results surprised them again.
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People reported 72% of these big money wallets.
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There are a lot of theories for why honesty goes up
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as the wallet becomes more valuable.
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The $100 wallet certainly increases self-interest.
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But in international follow-up surveys,
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people reported that taking larger sums of money felt more like theft,
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making it harder to maintain a positive self-image.
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It’s also possible that when the financial stakes are higher,
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so is the perceived harm to the wallet’s owner.
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Others have suggested that our commitment to honesty could be altered
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in professional settings,
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meaning participants might have acted differently outside the office.
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Still, this result suggests that self-interest
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might not be as powerful as we often think.
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Seeing yourself as an honest person can motivate you to be an honest person.
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And by modeling this behavior and celebrating it and others,
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we can help create an honest society we can all rely on.
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Original video on YouTube.com
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