Jose Miguel Sokoloff: How we used Christmas lights to fight a war | TED

94,066 views ・ 2014-12-08

TED


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譯者: Helen Chang 審譯者: Adrienne Lin
00:12
So, I thought a lot about the first word I'd say today,
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話說我想了很久 今天該用哪個詞彙開場呢?
00:15
and I decided to say "Colombia."
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最後我決定用「哥倫比亞」
00:18
And the reason, I don't know how many of you have visited Colombia,
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原因是,我不知道你們 有多少人去過哥倫比亞
00:22
but Colombia is just north of the border with Brazil.
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不過哥倫比亞就在巴西的邊界以北
00:25
It's a beautiful country
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是個十分美麗的國家
00:26
with extraordinary people, like me and others -- (Laughter) --
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擁有很多優秀的人民 譬如我本人啦(觀眾笑),還有其他人
00:29
and it's populated with incredible fauna, flora.
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而且,這國家遍佈著 不可思議的動植物群
00:35
It's got water; it's got everything to be the perfect place.
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山明水秀、應有盡有 是個十分完美的地方
00:39
But we have a few problems.
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但我們仍存在一些問題
00:41
You may have heard of some of them.
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你們可能也有所耳聞
00:42
We have the oldest standing guerrilla in the world.
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我們有世上現存最悠久的游擊隊
00:46
It's been around for over 50 years,
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大約有超過五十年的歷史了
00:48
which means that in my lifetime,
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也就是說,在我有生之年
00:51
I have never lived one day of peace in my country.
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我的國家沒有一天是和平的
00:55
This guerrilla -- and the main group is the FARC guerrillas,
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這游擊隊,主要是由 FARC 游擊隊組成
00:59
Revolutionary Armed Forces of Colombia --
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即「哥倫比亞革命武裝軍」
01:02
they have financed their war by kidnapping, by extortion,
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他們的戰備資金,來自於擄人勒贖
01:09
by getting into the drug trade, by illegal mining.
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以及毒品交易、非法礦採等等
01:13
There has been terrorism. There have been random bombs.
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還有一些恐怖主義、無差別炸彈攻擊等
01:17
So it's not good. It's not really good.
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所以說,這很不好,真的非常糟糕
01:21
And if you look at the human cost of this war over 50 years,
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那,如果你看看 這 50 多年來爭戰耗費的人力成本
01:26
we have had more than 5.7 million displaced population.
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我們有超過 570 萬的人民 被迫離開自己的家園
01:31
It's one of the biggest displaced populations in the world,
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這是世界上最大規模的人口遷移
01:34
and this conflict has cost over 220,000 lives.
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這樣的武力衝突 奪走了超過 22 萬人的生命
01:38
So it's a little bit like the Bolívar wars again.
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有點像玻利瓦之戰的歷史重演
01:41
It's a lot of people who have died unnecessarily.
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有很多無辜的人民枉死
01:44
We are now in the middle of peace talks,
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現在和平會談正在進行中
01:47
and we've been trying to help resolve this problem peacefully,
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但一路以來我們一直想協助 用和平的方式解決問題
01:50
and as part of that,
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在這樣的前提下
01:52
we decided to try something completely lateral and different:
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我們決定嘗試繞點路, 一個完全不同的方法:
01:56
Christmas lights.
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「聖誕燈光」
01:58
So Christmas lights, and you're saying,
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所以,「聖誕燈光」 你可能會說:
02:00
what the hell is this guy going to talk about?
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「這傢伙是在說什麼鬼話?」
02:04
I am going to talk about gigantic trees
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我要說的是,巨大的樹
02:08
that we put in nine strategic pathways in the jungle
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我們選擇了九條路線 把這些樹佈置在叢林裡
02:14
covered with Christmas lights.
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並在樹上掛滿了聖誕燈飾
02:16
These trees helped us demobilize 331 guerrillas,
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這些樹起了作用 有 331 名游擊隊員因此瓦解
02:22
roughly five percent of the guerrilla force at the time.
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這大約是當時游擊隊軍力的百分之五
02:27
These trees were lit up at night,
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晚上點亮這些樹
02:29
and they had a sign beside them
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並且他們在樹旁樹立了標語牌
上面寫著:「若聖誕節能降臨此地, 你們應可回家過節。
02:32
that said, "If Christmas can come to the jungle, you can come home.
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02:36
Demobilize.
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撤退吧。
02:38
At Christmas, everything is possible."
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聖誕佳節之時,沒有什麼不可能的。」
02:40
So how do we know these trees worked?
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所以,我們怎麼知道這些樹有效呢?
02:44
Well, we got 331, which is okay,
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嗯,331 這數字還算不錯的成果
02:46
but we also know that not a lot of guerrillas saw them,
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但我們也知道並沒有 很多的游擊隊員看到這些樹
02:51
but we know that a lot of guerrillas heard about them,
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但我們知道有很多人聽說了這件事
02:53
and we know this
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我們會知道
02:55
because we are constantly talking to demobilized guerrillas.
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是因為我們一直 與已退出的游擊隊員保持聯繫
02:58
So let me take you back four years before the trees.
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讓我帶你們回到 還沒有佈置這些樹的四年之前
03:01
Four years before the trees, we were approached by the government
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還沒有佈置這些樹的四年之前, 政府來找我們
03:04
to help them come up with a communications strategy
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希望我們幫忙想出溝通的策略
03:08
to get as many guerrillas as we could out of the jungle.
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盡可能讓更多游擊隊員離開叢林
03:12
The government had a military strategy,
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政府是有軍事策略
03:14
it had a legal strategy,
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也有訂下法律策略
03:15
it had a political strategy, but it said,
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也有政治策略,但政府說:
03:18
"We don't really have a communications strategy,
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「我們倒沒有溝通策略,
03:21
and it probably would be a good thing to have,"
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如果有的話應該會更好。」
03:23
so we decided to immediately jump into this,
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所以我們立刻投入計劃,
03:28
because it is an opportunity to affect the outcome of the conflict
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因為這是改變這場衝突結果的機會
03:33
with the things that we do, with the tools that we have.
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是我們的拿手好戲 用手上有的手段工具就能做到
03:38
But we didn't know very much about it.
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但我們其實對游擊隊一竅不通
03:40
We didn't understand in Colombia, if you live in the cities,
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我們不了解在哥倫比亞發生... ...如果你住在城市裡
03:43
you're very far away from where the war is actually happening,
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那些真實發生的狀況 其實離你很遙遠
03:46
so you don't really understand it,
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所以你不會瞭解
03:48
and we asked the government to give us access
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我們請政府開放管道
03:50
to as many demobilized guerrillas as possible.
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讓我們盡可能接觸到 那些投誠的游擊隊員
03:53
And we talked to about 60 of them
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我們大約和 60 位隊員談過
03:55
before we felt we fully understood the problem.
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之後我們才真正、完整地了解這個問題
我們談到了他們加入游擊隊的原因
04:01
We talked about -- they told us why they had joined the guerrillas,
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04:04
why the left the guerrillas, what their dreams were,
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離開游擊隊的原因、他們有什麼夢想
04:07
what their frustrations were,
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他們遇到哪些挫折
04:08
and from those conversations came the underlying insight
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從這些對話中 我們思量背後隱含的意義
04:13
that has guided this whole campaign,
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導引出這整場行動
04:15
which is that guerrillas are as much prisoners of their organizations
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那就是,這些游擊隊員們 其實一如囚犯,被組織掌控著
04:21
as the people they hold hostage.
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淪為人質一般
04:23
And at the beginning, we were so touched by these stories,
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剛開始,我們聽了這些故事非常感動
04:26
we were so amazed by these stories,
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這些故事深深撼動了我們
04:28
that we thought that maybe the best way to talk to the guerrillas
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因此我們覺得 和游擊隊溝通的最好方式
04:31
was to have them talk to themselves,
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就是讓自己人去說服他們
04:34
so we recorded about a hundred different stories during the first year,
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所以第一年我們錄下了 差不多一百則故事
04:39
and we put them on the radio and television
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然後在廣播電視等媒體播放
04:41
so that the guerrillas in the jungle could hear stories, their stories,
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讓這些叢林裡的游擊隊員 能夠聽到這些故事,他們的故事
04:46
or stories similar to theirs,
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和他們自身相似的故事
04:48
and when they heard them, they decided to go out.
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當他們聽到這些故事 會決定要離開
04:51
I want to tell you one of these stories.
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我想告訴你們其中一則故事
04:53
This person you see here is Giovanni Andres.
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你們看到的這個人 叫做喬安尼·安德烈斯
04:56
Giovanni Andres is 25 when we took that picture.
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喬安尼·安德烈斯二十五歲的時候 我們拍下這張照片
04:59
He had been seven years in the guerrilla, and he had demobilized very recently.
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他在游擊隊裡待了七年 然後他最近退出了
05:03
His story is the following:
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他的故事是這樣的:
05:06
He was recruited when he was 17,
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他十七歲的時候加入
05:09
and sometime later, in his squadron, if you will,
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一段時間之後 在他的「連」上,姑且稱為「連」吧
05:14
this beautiful girl was recruited, and they fell in love.
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有一位美麗的女孩加入了 他們相戀交往
05:20
Their conversations were about what their family was going to be like,
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他們聊到未來的家庭
05:23
what their kids' names would be,
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小孩名字要取什麼
05:26
how their life would be when they left the guerrilla.
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脫離游擊隊之後會是怎樣的生活
05:28
But it turns out
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但結果卻是
05:30
that love is very strictly forbidden in the lower ranks of the guerrilla,
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基層的游擊隊員嚴禁戀愛交往
05:33
so their romance was discovered and they were separated.
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他們的關係被發現之後 就被強制隔離
05:37
He was sent very far away, and she was left behind.
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他被遣送到遠方戰區 而她則留置下來
05:40
She was very familiar with the territory,
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她很熟悉當地的地形
05:43
so one night, when she was on guard,
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所以她在某個當值的晚上
05:45
she just left,
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她就逃了
05:47
and she went to the army, she demobilized,
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她投誠軍方,策反了
05:51
and she was one of the persons that we had the fortune to talk to,
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我們有幸可以訪問到她
05:54
and we were really touched by this story,
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而我們聽到這個故事很感動
05:57
so we made a radio spot,
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因此找了個時段廣播放送
05:59
and it turns out, by chance,
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而且就這麼剛好
06:02
that far away, many, many kilometers north,
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在遙遠的、多少公里之外的北方
06:06
he heard her on the radio,
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他剛好在廣播中聽到了她的聲音
06:09
and when he heard her on the radio, he said, "What am I doing here?
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當他聽到廣播中的她 他想:「我到底在幹嘛?
06:13
She had the balls to get out. I need to do the same thing."
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她有膽逃出去,我可以像她一樣。」
06:19
And he did.
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他成功了
06:20
He walked for two days and two nights,
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他走了兩天兩夜
06:23
and he risked his life and he got out,
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他不顧生命危險,逃了出來
06:25
and the only thing he wanted was to see her.
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他一心只想再見到她
06:28
The only thing that was in his mind was to see her.
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他腦海中唯一想的 就是再見她一面
06:32
The story was, they did meet.
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故事的後續是,他們見到面了
06:35
I know you're wondering if they did meet.
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我知道你們想問 他們到底有沒有見到面
06:37
They did meet.
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他們見到了面
06:39
She had been recruited when she was 15, and she left when she was 17,
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她十五歲的時候加入 十七歲的時候離開
06:43
so there were a lot of other complications,
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這中間還有很多複雜的問題
06:45
but they did eventually meet.
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但他們最終見到了彼此
06:46
I don't know if they're together now, but I can find out. (Laughter)
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我不知道他們現在是不是在一起 我可以去問一下(觀眾笑)
06:52
But what I can tell you is that our radio strategy was working.
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但我可以告訴你們 廣播放送的策略是有用的
07:00
The problem is that it was working in the lower ranks of the guerrilla.
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問題在於,這只適用於低階的游擊隊員
07:03
It was not working with the commanders,
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但對高階的指揮官就沒有用了
07:06
the people that are more difficult to replace,
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那些高階隊員較難取代
07:08
because you can easily recruit but you can't get the older commanders.
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因為募集年輕隊員容易 卻很難找到年紀大一點的指揮官
07:14
So we thought, well, we'll use the same strategy.
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所以我們就想,好吧 那我們就依樣畫葫蘆
07:17
We'll have commanders talking to commanders.
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我們讓長官們去和長官們喊話
07:20
And we even went as far as asking ex-commanders of the guerrilla
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而且我們甚至真的去找了 那些游擊隊的退役指揮官
07:24
to fly on helicopters with microphones
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讓他們坐著直昇機,提著擴音器
07:26
telling the people that used to fight with them,
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告訴那些曾經並肩作戰的隊友:
07:30
"There is a better life out there,"
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「外面可以過上更好的生活。」
07:32
"I'm doing good," "This is not worth it," etc.
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「我現在過得很好。」 「做這樣的事不值得。」等等
07:34
But, as you can all imagine, it was very easy to counteract,
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但是,你們大概也可以想到 這也很容易被反制
07:40
because what was the guerrilla going to say?
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因為你想想游擊隊會說什麼?
07:42
"Yeah, right, if he doesn't do that, he's going to get killed."
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「對啦對啦,如果他不這樣做的話, 可能就會被殺。」
07:45
So it was easy, so we were suddenly left with nothing,
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這太簡單了,所以這招一下子就沒效
07:49
because the guerrilla were spreading the word
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因為游擊隊內部也會消毒
07:52
that all of those things are done
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說他們做這麼多宣傳
07:54
because if they don't do it, they're in danger.
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是因為他們不這樣做,生命就會有危險
08:00
And somebody, some brilliant person in our team,
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然後有人,我們團隊裡有個天才
08:03
came back and said, "You know what I noticed?
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回頭說:「我發現一件事
08:07
I noticed that around Christmastime,
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我發現在聖誕節的時候
08:10
there have been peaks of demobilization
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都有一波退役潮
08:13
since this war has started."
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打從這場戰爭開始就有了。」
08:16
And that was incredible,
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這下子不得了
08:19
because that led us to think that we needed to talk to the human being
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因為這讓我們想到 我們應該和「人」對話
08:24
and not to the soldier.
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而不是和軍人對話
我們要跳出對話這個框框
08:26
We needed to step away from talking
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08:28
from government to army, from army to army,
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不是政府對敵營,不是軍方對叛軍
08:33
and we needed to talk about the universal values,
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我們應該討論的是普世價值
08:36
and we needed to talk about humanity.
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我們要和人性對話
08:39
And that was when the Christmas tree happened.
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而這就是「聖誕樹」想法的誕生
08:42
This picture that I have here,
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這張照片
08:44
you see this is the planning of the Christmas trees,
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可以看到我們正在討論聖誕樹計畫
08:47
and that man you see there with the three stars,
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而那位肩附三星的的男人
08:51
he's Captain Juan Manuel Valdez.
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是璜·馬鈕艾爾·瓦德茲上尉
08:53
Captain Valdez was the first high-ranking official
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璜·馬鈕艾爾·瓦德茲上尉 是第一位高階長官
08:58
to give us the helicopters and the support we needed
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提供我們直昇機、與相關的支援
09:02
to put these Christmas trees up,
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協助立起這些聖誕樹
09:04
and he said in that meeting something that I will never forget.
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在那次會議中他說的話 我永遠不會忘記
09:08
He said, "I want to do this because being generous makes me stronger,
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他說:「我想這麼做 是因為,寬宏大量讓我更強大
09:15
makes my men feel stronger."
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讓我們的人感到更強大。」
09:17
And I get very emotional when I remember him
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我想到他就非常激動
09:20
because he was killed later in combat and we really miss him,
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因為後來他在戰場上犧牲了 我們非常感念他
09:24
but I wanted you all to see him, because he was really, really important.
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但我想讓你們都看看他 因為他實在非常非常重要
09:31
He gave us all the support to put up the first Christmas trees.
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他全力支持我們 完成第一批聖誕樹
09:35
What happened later is that the guerrillas who came out
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後來的故事 就是游擊隊員們出來
09:37
during the Christmas tree operation and all of that
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看到了我們的「聖誕樹行動」
09:41
said, "That's really good, Christmas trees are really cool,
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說:「這很棒,放聖誕樹很酷。」
09:45
but you know what? We really don't walk anymore.
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不過我跟你們說 後來我們不再走陸路了
09:47
We use rivers."
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我們利用河運
09:49
So rivers are the highways of the jungle,
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河流就是叢林裡的高速公路
09:52
and this is something we learned,
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這是我們學到的其中一點
09:54
and most of the recruiting was being done in and around the river villages.
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而多數的游擊隊員募集 都是來自河邊的村子或周圍的聚落
10:00
So we went to these river villages,
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所以我們就跑去那些河邊的村落
10:02
and we asked the people,
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我們問村裡的人
10:04
and probably some of them were direct acquaintances of the guerrillas.
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我想他們有些人可能 有認識的人在當游擊隊員
10:07
We asked them, "Can you send guerrillas a message?"
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我們問他們:「可以請你們 和游擊隊的人說些什麼嗎?」
10:11
We collected over 6,000 messages.
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我們收集了超過六千則留言
10:15
Some of them were notes saying, get out.
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有些人寫紙條說:「逃吧!」
10:17
Some of them were toys. Some of them were candy.
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有些送出玩具 有些送的是糖果
10:20
Even people took off their jewelry, their little crosses and religious things,
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甚至有人拿出自己的珠寶 十字架墜飾和宗教信物
10:24
and put them in these floating balls that we sent down the rivers
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把這些東西全部放在浮球裡面 放到河面上
10:30
so that they could be picked up at night.
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晚上的時候人們就可以把這些撿起來
10:32
And we sent thousands of these down the rivers,
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我們送出了上千個浮球,順流而下
10:35
and then picked them up later if they weren't.
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然後剩下沒有被撿到的 我們再收回來
10:37
But lots of them were picked up.
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但有很多都被撿走了
10:38
This generated, on average, a demobilization every six hours,
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這個活動產生的結果是 平均每六小時有一名隊員退出
10:43
so this was incredible and it was about: Come home at Christmas.
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這結果很驚人,一切是在說: 「聖誕節了,回家過節吧。」
10:48
Then came the peace process,
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然後就來到了和平進程
10:53
and when the peace process started,
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當和平會談開始時
10:55
the whole mindset of the guerrilla changed.
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游擊隊的觀念整個改變了
10:57
And it changed because
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他們會轉變是因為
11:00
it makes you think, "Well, if there's a peace process,
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這令人想到:「嗯, 如果都能和平會談了
11:02
this is probably going to be over.
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這場戰爭大概快要結束了
11:04
At some point I'm going to get out."
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到時候我總會退役的
11:06
And their fears completely changed,
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他們的恐懼完全地改變了
11:09
and their fears were not about, "Am I going to get killed?"
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他們不是怕說:「我會不會被殺?」
11:12
Their fears were, "Am I going to be rejected?
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而是怕:「我會不會被排拒在外呢?」
11:15
When I get out of this, am I going to be rejected?"
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「當我出來的時候, 我會不會被社會排擠呢?」
11:18
So the past Christmas, what we did was we asked --
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因此在去年聖誕節 我們邀請...
11:21
we found 27 mothers of guerrillas,
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我們找了 27 位游擊隊員的母親
11:25
and we asked them to give us pictures of their children,
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請她們提供子女的照片
11:29
when they only could recognize themselves, so as not to put their lives in danger,
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只有本人會認得自己兒時的長相 所以他們不會有生命危險
11:33
and we asked them to give the most motherly message you can get,
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然後我們請每位母親 留下最慈愛的話語
11:38
which is, "Before you were a guerrilla, you were my child,
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說道:「在你身為游擊隊員之前, 你是我的孩子
11:42
so come home, I'm waiting for you."
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所以回來吧,我等著你。」
11:45
You can see the pictures here. I'll show you a couple.
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看看這張照片 我給大家看看這些
11:48
(Applause)
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(掌聲)
11:49
Thank you.
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謝謝大家
11:55
And these pictures were placed in many different places,
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這些照片張貼在很多地方
12:00
and a lot of them came back,
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而有很多孩子回來了
12:04
and it was really, really beautiful.
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這真的、真的很美
12:07
And then we decided to work with society.
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然後我們就和社會合作
12:11
So we did mothers around Christmastime.
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我們做過母親的活動和聖誕節的
12:13
Now let's talk about the rest of the people.
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現在我們來談談其餘的人們
12:16
And you may be aware of this or not, but there was a World Cup this year,
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你們也許知道,或是不清楚 不過今年舉行了世足賽
12:22
and Colombia played really well, and it was a unifying moment for Colombia.
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哥倫比亞取得了非常好的成績 這也是哥倫比亞民心團結的重要時刻
12:29
And what we did was tell the guerrillas,
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而我們就告訴游擊隊員們:
12:33
"Come, get out of the jungle. We're saving a place for you."
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「來吧,離開叢林, 我們還留了位置給你。」
12:37
So this was television, this was all different types of media saying,
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這是電視畫面 是各種不同的型態的媒體訊息:
12:42
"We are saving a place for you."
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「我們有留下你的位置。」
12:45
The soldier here in the commercial says,
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廣告裡的這位軍人說道:
12:48
"I'm saving a place for you right here in this helicopter
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「我在直昇機上留了一個位置給你
12:50
so that you can get out of this jungle and go enjoy the World Cup."
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你可以離開叢林, 和大家一起看世界盃。」
12:54
Ex-football players, radio announcers,
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前足球選手、播報員、
12:57
everybody was saving a place for the guerrilla.
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每個人都留了一個位置給游擊隊員
13:00
So since we started this work a little over eight years ago,
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所以我們八年多前開始這個工作
13:04
17,000 guerrillas have demobilized.
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共 17000 名游擊隊員脫離苦海
13:08
I do not -- (Applause)
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我並不是...(掌聲)
13:12
Thank you.
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謝謝你們
13:15
I don't want to say in any way that it only has to do with what we do,
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我並不是說一切都是因為我們 這並非全是我們的功勞
13:23
but what I do know is that our work and the work that we do
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但我知道我們的努力 我們做的事情
13:30
may have helped a lot of them start thinking about demobilization,
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可能幫助到很多人 讓他們開始考慮選擇離開游擊隊
13:34
and it may have helped a lot of them take the final decision.
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也可能讓他們很多人 下定決心行動
13:38
If that is true, advertising is still one of the most powerful tools of change
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如果真是如此,廣告依然可說是 改變人心的最強力量之一
13:45
that we have available.
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是我們能力所及的方式
13:47
And I speak not only my behalf,
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我說這話不只是代表我自己
13:50
but on behalf of all the colleagues I see here
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也代表在座所有的
13:52
who work in advertising,
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廣告業同業
13:54
and of all the team that has worked with me to do this,
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以及所有和我合作過 參與這件事的團隊
13:58
that if you want to change the world,
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若你們想要改變世界
14:01
or if you want to achieve peace, please call us.
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或你們想要取得和平 請打電話過來
14:04
We'd love to help.
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我們非常樂意協助
14:05
Thank you.
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謝謝
14:07
(Applause)
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(觀眾鼓掌)
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