Uber's plan to get more people into fewer cars | Travis Kalanick

259,799 views ・ 2016-03-25

TED


请双击下面的英文字幕来播放视频。

翻译人员: 易帆 余 校对人员: Jiawei Ni
00:12
Today I wanted to -- well, this morning --
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今天早上,
00:15
I want to talk about the future of human-driven transportation;
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我想谈一谈人力运输的未来;
00:21
about how we can cut congestion, pollution and parking
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有关于我们如何通过 用更少的车搭载更多乘客的方式
00:27
by getting more people into fewer cars;
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来解决塞车,污染和停车的问题;
00:31
and how we can do it with the technology that's in our pockets.
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以及如何运用 我们口袋里的科技来实现这个目标。
00:37
And yes, I'm talking about smartphones ...
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没错,我谈的是智能手机...
00:40
not self-driving cars.
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不是自动驾驶车。
00:43
But to get started we've got to go back over 100 years.
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不过在开始(这个话题)之前, 我们先把目光移回到100年前。
00:48
Because it turns out there was an Uber way before Uber.
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其实在 Uber 之前 就已经有一个“Uber”了。
00:55
And if it had survived,
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如果它一直存在,
00:57
the future of transportation would probably already be here.
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那未来的交通运输方式 现在可能已经出现了。
01:03
So let me introduce you to the jitney.
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让我向各位介绍 jitney。
01:06
In 1914 it was created or invented by a guy named LP Draper.
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它是在1914年由一位叫 LP德雷珀的人所创造或发明的。
01:12
He was a car salesman from LA, and he had an idea.
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他是一位来自洛杉矶的 汽车销售员,他有一个点子。
01:16
Well, he was cruising around downtown Los Angeles,
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他当时在我的家乡,
01:18
my hometown,
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洛杉矶市中心兜风时,
01:20
and he saw trolleys
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看到电车旁
01:21
with long lines of people trying to get to where they wanted to go.
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排了很长的队伍,大家正准备排队上车。
01:26
He said, well, why don't I just put a sign on my car
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他就想,为何我不在我的车上 放个牌子招呼大家,
01:29
that takes people wherever they want to go for a jitney --
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让大家只要花5分钱 (jitney是五分钱的俚语)
01:32
that was slang for a nickel.
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就能去他们想去的地方呢?
01:34
And so people jumped on board,
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于是人们开始跳上车,
01:37
and not just in Los Angeles but across the country.
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而且不只洛杉矶, 全国都开展了这项服务。
01:40
And within one year,
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才仅仅过了1年,
01:41
by 1915,
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也就是1915年,
01:44
there were 50,000 rides per day in Seattle,
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在西雅图每天就有5万人次乘坐jitney,
01:47
45,000 rides per day in Kansas
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在堪萨斯每天有4.5万,
01:51
and 150,000 rides per day in Los Angeles.
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在洛杉矶则有15万人次。
01:54
To give you some perspective,
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给各位补充一些概念,
01:57
Uber in Los Angeles
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100年后的今天,
01:59
is doing 157,000 rides per day, today ...
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洛杉矶的 Uber 每天有
02:05
100 years later.
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15.7万人次搭车。
02:09
And so these are the trolley guys,
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所以,当时这些电车司机,
02:11
the existing transportation monopoly at the time.
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也是当时交通的垄断巨头。
02:14
They were clearly not happy about the jitney juggernaut.
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他们对 jitney 巨大的成功 感到非常的不爽。
02:18
And so they got to work
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所以他们在全国
02:20
and they went to cities across the country
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各大城市穿梭游说,
02:23
and got regulations put in place to slow down the growth of the jitney.
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联合起来制定针对 jitney 的各种规则, 来拖慢 jitney 的发展速度。
02:28
And there were all kinds of regulations.
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各式各样的法规五花八门。
02:31
There were licenses -- often they were pricey.
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营业执照——通常都很贵。
02:33
In some cities,
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在一些城市里,
02:34
if you were a jitney driver,
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如果你是个 jitney 司机,
你会被要求一天16个小时都得在 车里才能运营 jitney 。
02:36
you were required to be in the jitney for 16 hours a day.
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02:40
In other cities,
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在另一些城市里,
02:42
they required two jitney drivers for one jitney.
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他们要求两个 jitney 司机使用一辆车。
02:45
But there was a really interesting regulation
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但有一条法规很搞笑,
每一台 jitney 的后座上必须按上灯,
02:48
which was they had to put a backseat light --
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02:51
install it in every Jitney --
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因为他们想要阻止
02:53
to stop a new pernicious innovation which they called spooning.
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“后座拥吻”这一伤风败俗的“新发明”。
02:57
(Laughter)
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(笑声)
02:59
All right. So what happened?
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好的,那么后来发生了什么呢?
03:01
Well, within a year this thing had taken off.
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一年当中 jitney 发展非常迅猛,
03:04
But the jitney, by 1919, was regulated completely out of existence.
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但在到了1919年, jitney 被立法完全禁止。
03:10
That's unfortunate ...
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真的很可惜...
03:13
because, well, when you can't share a car, then you have to own one.
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因为当你不能找人拼车的时候, 你就必须自己去买一辆。
03:17
And car ownership skyrocketed
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所以也难怪
03:19
and it's no wonder that by 2007,
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私家车行业开始蓬勃发展,到了2007年,
03:23
there was a car for every man, woman and child in the United States.
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美国平均每个男人,女人, 小孩都拥有一辆车。
03:27
And that phenomenon had gone global.
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而这个现象席卷了全球。
03:30
In China by 2011,
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在中国,到2011年为止,
03:33
there were more car sales happening in China than in the US.
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当时的汽车销售数量 已经超越美国。
03:37
Now, all this private ownership of course had a public cost.
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当然,大量的私家车 导致了公众要付出高昂的代价。
03:41
In the US, we spend 7 billion hours a year,
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在美国,我们每年都会在
交通拥堵上浪费70亿个小时,
03:46
wasted, sitting in traffic.
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03:48
160 billion dollars in lost productivity,
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间接导致了160亿美元的损失,
03:52
of course also sitting in traffic,
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当然,当你坐在车里,
03:54
and one-fifth of all of our carbon footprint
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有五分之一的碳排放,
03:57
is spewed out in the air by those cars that we're sitting in.
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是我们在塞车时释放到空气中的。
04:02
Now, that's only four percent of our problem though.
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这也只是占我们所有问题的4%而已,
04:05
Because if you have to own a car
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因为,如果你必须拥有一台车,
04:07
then that means 96 percent of the time your car is sitting idle.
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那就表示有96%的时间, 你的车是静止不动的。
04:11
And so, up to 30 percent of our land and our space
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而且有将近30%的土地 及我们居住的空间
04:15
is used storing these hunks of steel.
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要用来存放这些大铁怪。
04:18
We even have skyscrapers built for cars.
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我们甚至已经有了 为这些车盖的摩天大厦。
04:23
That's the world we live in today.
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这就是我们当今居住的世界。
04:27
Now, cities have been dealing with this problem for decades.
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城市已经为解决这些问题 尝试了好几十年。
04:31
It's called mass transit.
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叫做大众运输。
04:33
And even in a city like New York City,
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但是即使是像纽约这样的城市,
04:35
one of the most densely populated in the world
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这样一个在全世界拥有
04:37
and one of the most sophisticated mass transit systems in the world,
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最密集的人口和最复杂的 公共交通的城市,
04:41
there are still 2.5 million cars that go over those bridges every day.
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每天仍有250万辆车要经过那些桥。
04:48
Why is that?
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为什么会这样?
04:50
Well, it's because mass transit hasn't yet figured out
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因为大众运输还搞不清楚,
如何把每个人载到家门口。
04:55
how to get to everybody's doorstep.
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04:58
And so back in San Francisco, where I live,
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回到我住的地方,旧金山
05:01
the situation's much worse,
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状况更糟糕,
05:02
in fact, much worse around the world.
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事实上,比全世界其它地方还要糟。
Uber 在刚起步的2010年——
05:06
And so the beginning of Uber in 2010 was --
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05:09
well, we just wanted to push a button and get a ride.
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我们只是实现“一键叫车”。
我们还没有任何远大的野心。
05:12
We didn't have any grand ambitions.
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05:14
But it just turned out
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不过当非常多的人
05:15
that lots of people wanted to push a button and get a ride,
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想要使用“一键叫车”时,
05:18
and ultimately what we started to see was a lot of duplicate rides.
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我们后来发现这些路线中 有很多是重复的。
05:24
We saw a lot of people
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我们发现有很多人
05:26
pushing the same button at the same time
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在同一时刻叫车,
05:29
going essentially to the same place.
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要去的几乎是同一个地方。
05:31
And so we started thinking about,
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所以我们开始设想,
05:33
well, how do we make those two trips and turn them into one.
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要如何把两条相近的线路合并成一条。
05:37
Because if we did, that ride would be a lot cheaper --
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因为如果我们这样做的话, 那出车的成本会大大降低
05:41
up to 50 percent cheaper --
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——最高能降一半——
05:43
and of course for the city
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这样一来,
05:44
you've got a lot more people and a lot fewer cars.
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城市里就会有更少的车 搭载更多的人。
05:47
And so the big question for us was:
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那么摆在我们面前最大的问题就是:
05:49
would it work?
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这可行吗?
05:51
Could you have a cheaper ride
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能够让打车费足够便宜到
05:54
cheap enough that people would be willing to share it?
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使人们愿意共乘吗?
05:58
And the answer, fortunately, is a resounding yes.
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很幸运,答案是“响当当”的是。
06:02
In San Francisco,
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在旧金山,
06:03
before uberPOOL, we had --
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在我们推出 UberPOOL 之前——
06:06
well, everybody would take their car wherever the heck they wanted.
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不管想去什么地方, 每个人都想开自己的车。
06:09
And the bright colors is where we have the most cars.
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图上明亮的区域就是车流量最大的地方。
06:12
And once we introduced uberPOOL,
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在我们推出 UberPOOL 之后,
你会发现明亮的部分大大减少。
06:15
well, you see there's not as many bright colors.
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06:18
More people getting around the city in fewer cars,
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这说明更多的人们乘坐了更少的车,
06:22
taking cars off the road.
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减少了路上的车流量。
06:24
It looks like uberPOOL is working.
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看起来 uberPOOL 效果不错。
06:27
And so we rolled it out in Los Angeles
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所以八个月前我们也把它
06:30
eight months ago.
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推广到了洛杉矶。
06:32
And since then, we've taken 7.9 million miles off the roads
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从那时起,我们至今总共减少了 790万英里的总行驶里程,
也减少了1400吨的二氧化碳排放。
06:38
and we've taken 1.4 thousand metric tons of CO2 out of the air.
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06:45
But the part that I'm really --
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但我最在意的地方是——
06:47
(Applause)
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(掌声)
06:51
But my favorite statistic --
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不过我最喜欢的统计数据是——
别忘了,我来自洛杉矶,
06:54
remember, I'm from LA,
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06:55
I spent years of my life
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我一生中花了不少时间
06:56
sitting behind the wheel, going, "How do we fix this?" --
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坐在拥挤的车潮中思考, “我们要如何解决这个问题?” ——
06:59
my favorite part is that eight months later,
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——我最喜欢的部分是8个月后,
07:03
we have added 100,000 new people that are carpooling every week.
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我们每周都有10万新人来拼车。
07:10
Now, in China everything is supersized,
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在中国,所有数字都无比庞大。
07:13
and so we're doing 15 million uberPOOL trips per month,
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我们每个月有1500万人次 使用uberPOOL,
07:18
that's 500,000 per day.
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每天差不多50万。
07:20
And of course we're seeing that exponential growth happen.
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我们见证了这种指数增长。
07:23
In fact, we're seeing it in LA, too.
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实际上,这和我们在洛杉矶 见到的情况差不多。
07:25
And when I talk to my team, we don't talk about,
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我们的团队讨论时从来不会说,
07:27
"Hey, well, 100,000 people carpooling every week and we're done."
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“嘿,我们每周已经有10万人参与拼车了, 目标完成了。”
07:34
How do we get that to a million?
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而是,我们该怎么样达到百万?
07:36
And in China, well, that could be several million.
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实际上在中国,可能有几百万人次的潜力。
07:39
And so uberPOOL is a very great solution for urban carpooling.
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所以,UberPOOL是解决城市内部 拼车问题的很好方案。
07:45
But what about the suburbs?
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但是对于郊区是否同样适用呢?
07:47
This is the street where I grew up in Los Angeles,
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这条街,是我在洛杉矶长大的街道,
07:50
it's actually a suburb called Northridge, California,
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是加州典型的郊区,叫做Northridge。
07:52
and, well --
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而...
07:54
look, those mailboxes, they kind of just go on forever.
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看看这些邮箱,顺着街道绵延不绝。
07:58
And every morning at about the same time,
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每天早上差不多同一时刻,
08:01
cars roll of out their driveway,
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车子从他们的车道开出来,
08:03
most of them, one person in the car,
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但他们大部分车子里只有一个人,
08:07
and they go to work, they go to their place of work.
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然后开车去工作的地方。
08:11
So the question for us is:
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所以我们的问题是:
08:12
well, how do we turn
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我们要如何把
所有这些通勤车——
08:15
all of these commuter cars --
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08:17
and literally there's tens of millions of them --
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不夸张地说,差不多好几千万台——
08:21
how do we turn all these commuter cars into shared cars?
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我们要如何把这些通勤车转换成共乘车?
08:25
Well, we have something for this that we recently launched called uberCOMMUTE.
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为了解决这个问题,我们最近设计了一个叫UberCOMMUTE的产品。
08:29
You get up in the morning, get ready for work, get your coffee,
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当你早上起来,准备去上班,喝完一杯咖啡,
08:32
go to your car
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走向你的车,
08:33
and you light up the Uber app,
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只要打开 Uber APP,
08:35
and all of a sudden,
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一眨眼的功夫,
08:37
you become an Uber driver.
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你就成为了一名Uber司机。
08:40
And we'll match you up with one of your neighbors
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我们会为你自动匹配和你有着
08:42
on your way to work
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同样上班路线的邻居们,
08:44
and it's a really great thing.
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这件事还真是不错。
现在只有一个障碍要克服...
08:47
There's just one hitch ...
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08:50
it's called regulation.
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它叫做法规。
08:52
So 54 cents a mile, what is that?
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每英里54美分,这是什么?
08:54
Well, that is what the US government
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这是美国政府定义的
08:56
has determined that the cost of owning a car is per mile.
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拥有一辆车每英里的成本。
09:01
You can pick up anybody in the United States
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在美国,任何人提前预约,
09:04
and take them wherever they want to go at a moment's notice,
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你就可以载他们到任何他们想去的地方,
09:08
for 54 cents a mile or less.
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但你只能收取每英里54美分。
09:10
But if you charge 60 cents a mile, you're a criminal.
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但如果你每英里收费 超过60美分,你就犯法了。
09:14
But what if for 60 cents a mile
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但如果每英里60美分,
09:17
we could get half a million more people carpooling in Los Angeles?
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我们就可以吸引超过50万人 在洛杉矶加入共乘制度呢?
09:21
And what if at 60 cents a mile
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或如果每英里60美分,
09:24
we could get 50 million people carpooling in the United States?
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我们可以吸引超过5000万人 在美国加入共乘制度呢?
09:28
If we could,
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如果我们可以的话,
09:30
it's obviously something we should do.
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这很明显是我们应该做的。
09:33
And so it goes back to the lesson of the jitney.
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所以,这带我们回到了jitney的教训。
09:36
If by 1915 this thing was taking off,
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如果在1915年这个生意刚起步时,
09:40
imagine without the regulations that happened,
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想像一下,没有这些规定的束缚,
09:43
if that thing could just keep going.
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如果jitney可以一直发展下去,会如何呢?
09:46
How would our cities be different today?
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今日的城市会有多大的不同?
我们现在的停车场是否就能变成公园?
09:49
Would we have parks in the place of parking lots?
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09:52
Well, we lost that chance.
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是的,我们已经错过了这次机会。
09:54
But technology has given us another opportunity.
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但是科技为我们提供了一次新的机会。
09:57
Now, I'm as excited as anybody else about self-driving cars
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现在,我和其他人一样, 对自动驾驶感到十分的兴奋。
10:02
but do we have to really wait five, 10 or even 20 years
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但我们真的必须再等 5年,10年,甚至20年
10:07
to make our new cities a reality?
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才能打造一座新城市吗?
10:11
With the technology in our pockets today,
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通过我们口袋里的科技,
10:14
and a little smart regulation,
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和多一点点人性化的法规,
10:16
we can turn every car into a shared car,
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我们就可以把每辆车变成共乘车,
10:21
and we can reclaim our cities starting today.
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而且从今天就可以开始 拯救我们的城市。
10:25
Thank you.
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谢谢各位!
10:26
(Applause)
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(掌声)
10:35
Chris Anderson: Travis, thank you.
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Chris Anderson(CA): Travis, 谢谢你。
10:37
Travis Kalanick: Thank you.
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Travis Kalanick(TK):谢谢你。
10:38
CA: You know -- I mean the company you've built is absolutely astounding.
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CA:我觉得你的公司确实很了不起。
10:43
You only just talked about a small part of it here --
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刚刚你谈论了其中一个很小的部分——
10:46
a powerful part --
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——也是很重要的部分——
10:47
the idea of turning cars into public transport like that,
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把大家的车变成 大众运输工具的这个想法。
10:50
it's cool.
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真的很酷!
10:51
But I've got a couple other questions
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不过我也有一些问题,
10:53
because I know they're out there on people's minds.
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因为我知道其他人也很关心。
10:55
So first of all, last week I think it was,
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首先,上礼拜,如果我没记错的话,
10:58
I switched on my phone and tried to book an Uber
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我打开手机,试着要从 Uber 叫车,
但我发现我找不到Uber的App了。
11:01
and I couldn't find the app.
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11:03
You had this very radical, very bold, brave redesign.
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你对 Uber图标进行的重新设计 真的很坚决和彻底,勇气可嘉。
11:07
TK: Sure.
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TK: 是的。
11:08
CA: How did it go?
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CA: 这事你怎么看?
是不是注意到其他人那天 也找不到你们的App了呢?
11:10
Did you notice other people not finding the app that day?
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11:12
Are you going to win people over for this redesign?
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你是否准备好在新设计上 重新赢取用户呢?
11:15
TK: Well, first I should probably just say,
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TK: 嗯,我首先要说的是,
11:17
well, what we were trying to accomplish.
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我们想要完善的,
11:19
And I think if you know a little bit about our history,
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实际上和我们公司的历史有关,
11:22
it makes a lot more sense.
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重新设计对此有非常大的意义。
11:24
Which is, when we first got started,
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当我们一开始创立Uber的时候,
11:27
it was just black cars.
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Uber里的车全都是黑色的。
11:28
It was literally you push a button and get an S-Class.
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我们想让你按下Uber的按钮之后, 就会有S级车来为你服务。
11:31
And so what we did
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所以我们本来想做的
11:32
was almost what I would call an immature version of a luxury brand
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是一个打车品牌的奢侈品, 通过模拟豪华车的车标
11:38
that looked like a badge on a luxury car.
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把Uber做成奢侈品的象征。
11:41
And as we've gone worldwide
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但当我们成长为全球化的公司,
11:42
and gone from S-Classes to auto rickshaws in India,
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从S级骄车到印度的小黄包车,
11:47
it became something that was important for us
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这变成了一个对我们相当有意义的事,
11:49
to be more accessible,
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因为这样可以让Uber变的平易近人,
11:51
to be more hyperlocal,
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更加的本土化,
11:53
to be about the cities we were in
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更加在乎我们居住的城市,
11:55
and that's what you see with the patterns and colors.
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这就是你看到我们公司的模式和颜色。
11:58
And to be more iconic,
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需要变得更图像化,
11:59
because a U doesn't mean anything in Sanskrit,
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是因为U无论在印度语
12:02
and a U doesn't mean anything in Mandarin.
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还是在汉语中都没有具体的含义,
12:04
And so that was a little bit what it was about.
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所以重新设计是有这样一层原因的。
12:06
Now, when you first roll out something like that,
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当你第一次推出这样的设计,
12:09
I mean, your hands are sweating,
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肯定会紧张到手心冒汗,
12:11
you've got --
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你会——
12:12
you know, you're a little worried.
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有一点担心。
12:14
What we saw is a lot of people --
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我们看到的是很大一群人——
12:15
actually, at the beginning, we saw a lot more people opening the app
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实际上,刚开始我们看到 很多人打开了App,
12:19
because they were curious what they would find when they opened it.
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因为他们很好奇 打开时会有什么发现。
12:23
And our numbers were slightly up from what we expected.
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而我们得到的数字比预期的稍为高一点。
12:28
CA: OK, that's cool.
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CA: 好的,这确实非常酷。
12:29
Now, so you, yourself, are something of an enigma, I would say.
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我不得不说,你现在 在很多人看来挺神秘的。
12:34
Your supporters and investors, who have been with you the whole way,
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你的支持者与投资者 这一路来一直跟随着你,
12:39
believe that the only chance
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他们相信只有
12:40
of sort of taking on the powerful, entrenched interests
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残忍无情的竞争者才能担负起
这责任重大的机会,
12:44
of taxi industry and so forth,
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12:46
is to have someone who is a fierce, relentless competitor,
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挑战根深蒂固的计程车行业利益等等,
12:49
which you've certainly proved to be.
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而你最近也证明你做到了。
12:52
Some people feel you've almost taken that culture too far,
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一些人感觉你把这种文化带的太远了,
12:55
and you know -- like a year or two ago
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你也知道——在一到两年前,
12:57
there was a huge controversy where a lot of women got upset.
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对于 Uber 有次巨大的争论, 很多的女士感觉相当失望。
13:01
How did it feel like inside the company during that period?
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公司在那段时间,内部是什么感觉?
13:06
Did you notice a loss of business?
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你是否注意到公司出现了任何损失?
13:08
Did you learn anything from that?
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或者说你在这个过程中学到了什么?
13:10
TK: Well, look, I think --
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TK:我觉得——
13:12
I've been an entrepreneur since I've been in high school
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我从高中就已经是个企业家,
13:14
and you have --
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你在困难时期,
13:17
In various different ways an entrepreneur will see hard times
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一定会遇到各种不同的挑战,
13:21
and for us,
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对我们来说,
13:22
it was about a year and a half ago,
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一年半前的事件,
13:24
and for us it was hard times, too.
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也是我们的困难时期。
13:27
Now, inside, we felt like --
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在公司内部,我们感觉——
13:30
I guess at the end of the day
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我们当时感觉到
13:31
we felt like we were good people doing good work,
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“我们是对的人在做对的事”,
13:35
but on the outside that wasn't evident.
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但在外人看来,就没那么明显。
13:38
And so there was a lot that we had to do
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所以,可以这么说——
13:41
to sort of --
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我们还有很多方面要努力——
我们是从一个很小的公司开始的——
13:43
We'd gone from a very small company --
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13:44
I mean if you go literally two and a half years ago,
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我的意思是,如果你回到2年半前,
13:48
our company was 400 people,
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我们公司只有400人,
13:50
and today it's 6,500.
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现在已经有6500人。
13:52
And so when you go through that growth,
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所以,当你经历了整个成长的过程,
13:54
you have to sort of cement your cultural values
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你就必须凝聚公司的文化价值,
13:57
and talk about them all of the time.
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并随时谈论它们。
14:00
And make sure that people are constantly checking
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并且你需要人们能够持续地认可
14:03
to say, "Are we good people doing good work?"
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你们是“对的人在做对的事”。
14:05
And if you check those boxes,
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如果你能够保证这些,
14:07
the next part of that is making sure you're telling your story.
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那么剩下的部分就是你要讲述你的故事,
14:11
And I think we learned a lot of lessons
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而我认为我们得到很多教训,
14:13
but I think at the end of it we came out stronger.
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但最后,我们会变得更坚强。
14:16
But it was certainly a difficult period.
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虽然这会是一段很困难的时期。
CA: 在我看来,每次你做出改变的时候,
14:20
CA: It seems to me, everywhere you turn,
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14:22
you're facing people who occasionally give you a hard time.
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你都会直面别人给你提出的难题。
14:25
Some Uber drivers in New York and elsewhere
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纽约和其他地方的一些Uber司机
14:28
are mad as hell now because you changed the fees
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现在已经气疯了,因为你改变勒费率,
14:30
and they can barely -- they claim -- barely afford the deal anymore.
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他们声称——他们几乎干不下去了。
14:35
How --
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你要如何——
14:37
You know, you said that you started this originally --
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就如你说的,你创办公司的初衷——
14:40
just the coolness of pressing a button and summoning a ride.
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仅是想简单地按下按钮打辆车而已。
14:43
This thing's taken off,
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但公司却发展得非常快,
14:45
you're affecting the whole global economy, basically, at this point.
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基本在目前这个时间点上, 你正在影响全球经济。
14:48
You're being forced to be, whether you want it or not,
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不管你想不想, 你已经不得不这么做,
14:51
a kind of global visionary who's changing the world.
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你是用一种长远的世界观 在改变这个世界。
14:54
I mean -- who are you?
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我的意思是——你是谁?
14:55
Do you want that?
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你真的有想过会这样吗?
14:57
Are you ready to go with that and be what that takes?
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你有准备好并承担这一切吗?
15:00
TK: Well, there's a few things packed in that question, so --
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TK: 好吧,你一时间 问了好几个问题,所以——
15:04
(Laughter)
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(笑声)
15:06
First is on the pricing side --
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首先是价格方面——
15:09
I mean, keep in mind, right?
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我的意思是,要记住一点,对吧?
15:11
UberX, when we first started,
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UberX,我们刚开始这个项目的时候,
15:13
was literally 10 or 15 percent cheaper than our black car product.
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理论上要比我们的黑色 专车产品便宜10%到15%。
15:17
It's now
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现在,
15:19
in many cities, half the price of a taxi.
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在很多城市, Uber 还比出租车 便宜差不多一半。
15:23
And we have all the data to show
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我们所有的资料显示,
15:25
that the divers are making more per hour than they would as taxi drivers.
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所有的驾驶员每小时的收入 比他们当出租车司机时还要多。
15:29
What happens is when the price goes down,
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当价格下降后,
15:32
people are more likely to take Uber
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人们就更喜欢搭 Uber 了,
15:35
at different times of the day than they otherwise would have,
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同一天不同的时间一直如此,
15:38
and they're more likely to use it in places they wouldn't have before.
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他们在一些场合似乎还 比之前更喜欢使用Uber。
15:41
And what that means for a driver is wherever he or she drops somebody off,
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这就意味着,驾驶员无论 把乘客送到哪里,
15:45
they're much more likely to get a pickup and get back in.
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他们几乎是马上又拉到一个乘客, 可以继续工作了。
15:48
And so what that means is more trips per hour,
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也就是说,每个小时的载客次数变多了,
15:51
more minutes of the hour where they're productive
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每小时的服务分钟也变多了,
15:53
and actually, earnings come up.
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且实际上收入也增加了。
15:55
And we have cities where we've done literally five or six price cuts
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我们有一些城市,已经降价5-6次,
15:59
and have seen those price cuts go up over time.
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而且随着时间越久,价格就降得越多。
16:02
So even in New York --
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所以,即使是在纽约——
16:04
We have a blog post we call "4 Septembers" --
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我们有一篇博客文章,叫做“4个九月”——
16:07
compare the earnings
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内容就是
16:08
September after September after September.
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把每年9月份的收入
16:10
Same month every year.
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进行比较。
16:12
And we see the earnings going up over time
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我们可以看到当价格下降后,
16:15
as the price comes down.
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司机反而赚的越多。
16:18
And there's a perfect price point -- you can't go down forever.
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到时会有一个完美的价格档—— 你不能永远降价下去。
16:21
And in those places where we bring the price down
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在有些地方,我们降价后,
16:23
but we don't see those earnings pop,
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但看不到收入增加,
16:25
we bring the prices back up.
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我们就会再调整回来。
16:27
So that addresses that first part.
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所以这是我对第一部分的回答。
16:29
And then the enigma and all of this --
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至于第二部分,谜一般的人, 还有所有的事儿——
16:32
I mean, the kind of entrepreneur I am
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我的回答是,我是一个对
16:35
is one that gets really excited about solving hard problems.
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解决难题会感到很兴奋的创业者。
16:39
And the way I like to describe it is it's kind of like a math professor.
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我喜欢这样形容这件事, 就是有点像数学教授。
16:44
You know? If a math professor doesn't have hard problems to solve,
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如果一个数学教授 没有困难的问题可以解决,
16:47
that's a really sad math professor.
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那他真是一个可悲的教授。
16:50
And so at Uber we like the hard problems
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我们Uber也是这样, 我们非常喜欢难题,
16:54
and we like getting excited about those and solving them.
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在解决它们的过程中 我们会获得很大的满足。
16:59
But we don't want just any math problem,
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但我们要的不是只有数学问题,
我们要的是能找到最难的问题,
17:01
we want the hardest ones that we can possibly find,
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17:03
and we want the one that if you solve it,
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并找出那个可以解决问题的关键因子,
17:05
there's a little bit of a wow factor.
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那才是我们最想要的。
CA: 在几年之后——
17:08
CA: In a couple years' time --
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17:09
say five years' time, I don't know when --
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有些人说是五年之后, 其实我也不知道是什么时候——
17:11
you roll out your incredible self-driving cars,
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你会推出炫酷的无人驾驶车服务,
17:14
at probably a lower cost than you currently pay for an Uber ride.
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可能比现在打 Uber 还便宜。
17:19
What do you say to your army of a million drivers plus at that time?
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到时候,面对你的百万 驾驶人军队时,你要怎么说?
17:24
TK: Explain that again -- at which time?
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TK:请再说一遍,大概什么时候?
17:26
CA: At the time when self-driving cars are coming --
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CA: 在自动驾驶到来的时候——
17:28
TK: Sure, sure, sure. Sorry, I missed that.
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TK:好的,好的,好的, 抱歉,我没听清楚。
17:31
CA: What do you say to a driver?
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CA: 面对他们你要怎么说?
17:32
TK: Well, look, I think the first part is it's going to take --
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TK:好吧,我认为首先——
17:35
it's likely going to take a lot longer
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无人驾驶车还有一段
17:37
than I think some of the hype or media might expect.
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比广告或媒体预测的 还要长的路要走。
17:41
That's part one.
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这是第一部分。
17:42
Part two is it's going to also take --
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其次,会有一段过渡时期——
17:44
there's going to be a long transition.
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这段时间也会很长。
17:46
These cars will work in certain places and not in others.
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自动驾驶一开始只能在特定的地方使用, 不是在所有地方都行得通。
17:50
For us it's an interesting challenge, right?
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不过对我们来说,这也是个 很有意思的挑战,对吧?
17:53
Because, well --
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因为——
17:56
Google's been investing in this since 2007,
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谷歌从2007年就开始研究自动驾驶,
17:59
Tesla's going to be doing it, Apple's going to be doing it,
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特斯拉也开始投资, 苹果也开始投资,
18:02
the manufacturers are going to be doing it.
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所有的制造商都已经准备好生产了。
18:04
This is a world that's going to exist, and for good reason.
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这是一个让世界永续生存的好理由。
18:08
A million people die a year in cars.
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每年有100万人死于车祸。
18:10
And we already looked at the billions or even trillions of hours worldwide
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而且我们已经看到人类 每年要花几十亿甚至几兆个小时
18:14
that people are spending sitting in them, driving frustrated, anxious.
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浪费在车子里面,焦虑,沮丧。
18:18
And think about the quality of life that improves
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想像一下,
当你把时间还给人们, 让他们不用再忧心忡忡,
18:22
when you give people their time back
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生活品质会改善多少。
18:25
and it's not so anxiety-ridden.
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18:27
So I think there's a lot of good.
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所以,我认为会有很多好处。
18:29
And so the way we think about it is that it's a challenge,
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我们认为这件事是一个挑战,
18:32
but one for optimistic leadership,
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但是一种对乐观领导力的挑战。
18:35
Where instead of resisting --
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而不是像之前的出租车业
18:37
resisting technology,
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或电车业
18:39
maybe like the taxi industry, or the trolley industry --
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要对抗、 拒绝科技,
18:43
we have to embrace it or be a part of the future.
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我们必须拥抱它或把它成为 我们未来的一部分。
18:47
But how do we optimistically lead through it?
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但我们要如何乐观地领衔度过这一时期呢?
18:49
Are there ways to partner with cities?
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有没有与城市 成为伙伴关系的方式?
18:51
Are there ways to have education systems, vocational training, etc.,
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在过渡期间,有没有教育系统或 职业训练
18:55
for that transition period.
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等等的方式呢?
18:56
It will take a lot longer than I think we all expect,
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这会比我认为大家期待的时间还要长,
18:59
especially that transition period.
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特别是过渡时期。
19:00
But it is a world that's going to exist,
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但这才是我们面对的世界,
19:03
and it is going to be a better world.
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而且会是一个更美好的世界。
19:06
CA: Travis, what you're building is absolutely incredible
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CA:Travis,你的贡献真的很了不起,
19:08
and I'm hugely grateful to you for coming to TED and sharing so openly.
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我非常荣幸能邀请你来TED, 并敞开心胸与我们分享。
19:12
Thank you so much. TK: Thank you very much.
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非常谢谢你。 TK:非常谢谢你。
(掌声)
19:14
(Applause)
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