The career advice you probably didn't get | Susan Colantuono

300,230 views ・ 2014-09-30

TED


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翻译人员: chunhua zhang 校对人员: FBC GLOBAL
00:12
Women represent
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女性占据
00:14
50 percent of middle management
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50%的中层管理
00:17
and professional positions,
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和专业职位,
00:20
but the percentages of women at the top of organizations
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但在企业高层职务中女人所占的百分比
00:23
represent not even a third of that number.
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甚至还不到上述数字的三分之一。
00:26
So some people hear that statistic and they ask,
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因此一些人听到这个统计数据后就会问,
00:29
why do we have so few women leaders?
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为什么女性领导者如此之少?
00:33
But I look at that statistic
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但是我看着这个统计数据
00:35
and, if you, like me, believe
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并且,如果你跟我一样,相信
00:38
that leadership manifests at every level,
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那上面显示的各级别领导人数,
00:41
you would see that there's a tremendous,
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你会看到中管管理
00:44
awesome resource of leaders
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有着数量惊人的
00:47
who are leading in middle management,
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杰出女性领导者,
00:50
which raises a different question:
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由此你会提出另一个问题:
00:53
Why are there so many women
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为什么有这么多女性
00:55
mired in the middle
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卡在中层?
00:57
and what has to happen
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她们怎样
00:59
to take them to the top?
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才能升到高层?
01:02
So some of you might be some of those women
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你们中的一些人可能正是
01:04
who are in middle management
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那些正在寻求升职的
01:06
and seeking to move up in your organization.
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女性中层管理者。
01:10
Well, Tonya is a great example of one of these women.
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嗯,汤娅是这些女性中一个典型例子。
01:14
I met her two years ago.
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我两年前认识她。
01:15
She was a vice president in a Fortune 50 company,
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那时她是一家财富50强企业的副总裁,
01:19
and she said to me with a sense of deep frustration,
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她怀着一种深深的挫败感对我说:
01:23
"I've worked really hard to improve my confidence
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“我很努力去提升我的自信
01:26
and my assertiveness and develop a great brand,
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和魄力,并且将自己 打造成一个很棒的品牌,
01:30
I get terrific performance evals from my boss,
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我从上司那里得到了很好的评价,
01:33
my 360s in the organization let me know
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公司的360度测评让我知道
01:37
that my teams love working for me,
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我的团队很喜欢为我工作,
01:40
I've taken every management course that I can here,
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我参加了公司所有管理课程,
01:44
I am working with a terrific mentor,
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我跟一个很优秀的导师一起工作,
01:46
and yet I've been passed over
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但是我已经错失了
01:49
twice for advancement opportunities,
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两次升职机会,
01:52
even when my manager knows
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尽管我的经理知道
01:54
that I'm committed to moving up
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我一直致力于升职
01:56
and even interested in an international assignment.
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并且愿意接受海外派遣。
02:01
I don't understand why
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我不明白为什么
02:03
I'm being passed over."
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我会错失晋升的机会。“
02:05
So what Tonya doesn't realize
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汤娅没有意识到的
02:07
is that there's a missing 33 percent
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是对于女性来说
02:10
of the career success equation for women,
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在事业成功方程式中有一个失踪的33%,
02:13
and it's understanding what this missing 33 percent is
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并且要想理解这个失踪的33%是什么。
02:17
that's required to close the gender gap at the top.
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这就需要减小高层中的性别差异。
02:22
In order to move up in organizations,
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为了在组织中获得晋升,
02:25
you have to be known for your leadership skills,
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你必须要显现你的领导才能,
02:28
and this would apply to any of you,
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这也适用于你们中的所有人,
02:29
women or men.
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不管是女性还是男性。
02:32
It means that you have to be recognized
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这意味着你必须
02:35
for using the greatness in you
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运用你的长处去获得认可,
02:37
to achieve and sustain extraordinary outcomes
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并让别人发挥优势
02:41
by engaging the greatness in others.
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去获得和维持非凡的成果。
02:44
Put in other language,
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换句话说,
02:46
it means you have to use your skills
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它意味着你必须使用你的技巧、
02:48
and talents and abilities
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天赋和才能,
02:50
to help the organization achieve
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帮助企业实现
02:53
its strategic financial goals
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战略财务目标,
02:56
and do that by working effectively with others
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并且通过与企业内外的人
02:59
inside of the organization and outside.
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有效地合作,以达到上述目标。
03:03
And although all three of these elements
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虽然领导能力中的这三个要素
03:06
of leadership are important,
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都很重要,
03:08
when it comes to moving up in organizations,
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但当涉及到在组织中获得晋升时,
03:10
they aren't equally important.
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它们的重要性是不一样的。
03:12
So pay attention to the green box
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接下来请注意
03:15
as I move forward.
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绿色柱条。
03:19
In seeking and identifying
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在寻找和确定
03:22
employees with high potential,
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拥有高潜能——
03:24
the potential to go to the top of organizations,
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那种能做到企业高层的潜能 ——的员工时,
03:29
the skills and competencies
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技巧和能力,
03:32
that relate to that green box
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也就是图中的绿色柱条,
03:34
are rated twice as heavily
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它们的重要性
03:36
as those in the other two elements of leadership.
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是领导能力中其它两个要素的两倍。
03:40
These skills and competencies
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这些技巧和能力
03:42
can be summarized as business,
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可以总结为商业、
03:45
strategic, and financial acumen.
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战略和财务智慧。
03:48
In other words, this skill set has to do
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换句话说,这套技能必须要与
03:51
with understanding where the organization is going,
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理解企业发展方向、
03:55
what its strategy is,
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发展战略、
03:57
what financial targets it has in place,
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财务目标相结合,
04:00
and understanding your role
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并且要理解
04:01
in moving the organization forward.
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你在企业发展过程中所扮演的角色。
04:04
This is that missing 33 percent
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这就是女性的事业成功方程式中
04:08
of the career success equation for women,
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那迷失的33%,
04:11
not because it's missing in our capabilities
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不是因为我们的才能
04:13
or abilities,
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不足,
04:15
but because it's missing in the advice
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而是因为
04:17
that we're given.
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没能得到合理的建议。
04:19
Here's what I mean by that.
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接下来我举个例子。
04:21
Five years ago, I was asked to moderate
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5前年,我应邀主持
04:23
a panel of executives,
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一场高管会议,
04:25
and the topic for the evening was
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当晚的主题是
04:27
"What do you look for in high-potential employees?"
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“对于高潜力的员工, 你最看着他们的哪些特点?“
04:30
So think about the three elements of leadership
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想一想我根据他们所说
04:33
as I summarize for you what they told me.
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为你们总结出来的三个领导力要素。
04:36
They said, "We look for people
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他们说,“我们寻找那些
04:38
who are smart and hard working and committed
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聪明、勤奋、坚定、
04:42
and trustworthy and resilient."
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可靠和抗压力强的员工。“
04:46
So which element of leadership does that relate to?
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这与哪个领导力要素相关呢?
04:50
Personal greatness.
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个人的卓越能力。
04:52
They said, "We look for employees
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他们说,“我们寻找那些
04:55
who are great with our customers,
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能够与客户融洽相处,
04:57
who empower their teams,
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能够增强团队力量,
04:59
who negotiate effectively,
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能够有效谈判,
05:01
who are able to manage conflict well,
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能够妥善处理冲突的员工,
05:04
and are overall great communicators."
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总的来说就是非常善于沟通的人。“
05:07
Which element of leadership does that equate to?
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这又是哪个领导力要素呢?
05:10
Engaging the greatness in others.
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帮助他人发挥优势。
05:13
And then they pretty much stopped.
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这时他们默不作声。
05:15
So I asked,
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因此我就问,
05:17
"Well, what about people
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“嗯,那你们怎么看待
05:19
who understand your business,
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那些了解公司业务,
05:21
where it's going,
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知道公司走向,
05:22
and their role in taking it there?
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并且知道自己在其中 扮演什么角色的人呢?
05:25
And what about people who are able
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你们怎么看待那些能够
05:26
to scan the external environment,
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审视外部环境,
05:29
identify risks and opportunities,
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识别危险和机遇,
05:32
make strategy or make strategic recommendations?
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制定策略或者提出战略性建议的人呢?
05:36
And what about people who are able
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以及如何看待那些
05:38
to look at the financials of your business,
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面对公司财务报表
05:41
understand the story that the financials tell,
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能理解它所透露出来的讯息,
05:45
and either take appropriate action
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然后采取适当行动
05:47
or make appropriate recommendations?"
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或者提出适当建议的人呢?“
05:50
And to a man, they said,
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对于男性,他们表示,
05:52
"That's a given."
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“这些都是理所当然的。“
05:54
So I turned to the audience
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因此我转向现场的
05:55
of 150 women and I asked,
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150位女性观众,然后问她们,
05:58
"How many of you have ever been told
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“你们当中有多少人曾经被告知过
06:01
that the door-opener for career advancement
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职场晋升的敲门砖
06:04
is your business, strategic and financial acumen,
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是你的商业、战略和财务智慧,
06:08
and that all the other important stuff
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然后其它的重要能力
06:11
is what differentiates you in the talent pool?"
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都只是将你与人才库中的 其他人区分出来而已?"
06:14
Three women raised their hand,
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只有三位女性举手,
06:17
and I've asked this question of women
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而这五年来这个问题我也
06:20
all around the globe in the five years since,
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问过全球各地女性,
06:22
and the percentage is never much different.
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得到的答复都差不多。
06:27
So this is obvious, right?
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这很明显,对吧?
06:29
But how can it be?
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但是为什么会这样呢?
06:31
Well, there are primarily three reasons
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嗯,主要有三个原因可以解释
06:33
that there's this missing 33 percent
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为什么给女性关于成功职业的建议中
06:35
in the career success advice given to women?
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有一个失踪的33%。
06:39
When organizations direct women
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当企业给女性
06:41
toward resources
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提供指导时,
06:43
that focus on the conventional advice
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一般都集中在传统的建议,
06:45
that we've been hearing for over 40 years,
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我们已经听了超过40年的那种建议,
06:47
there's a notable absence of advice that relates
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而对于那些跟商业、战略和财务目标
06:51
to business, strategic and financial acumen.
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有关的建议则很少提到。
06:54
Much of the advice is emphasizing
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大多数建议都是强调
06:57
personal actions that we need to take,
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那些我们需要采取的个人行动,
06:59
like become more assertive, become more confident,
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比如说变得更加坚定、更加自信,
07:02
develop your personal brand,
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打造自己的个人品牌,
07:04
things that Tonya's been working on,
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也就是汤娅一直 在努力实现的那些目标,
07:06
and advice about working with other people,
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以及一些关于如何 与其他人共事的建议,
07:09
things like learn to self-promote,
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比如说学会自我推销、
07:12
get a mentor, enhance your network,
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找一个导师、增强你的人际网络。
07:14
and virtually nothing said
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事实上没人说过
07:16
about the importance of business, strategic
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商业、策略
07:19
and financial acumen.
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和财务智慧的重要性。
07:21
This doesn't mean that this advice is unimportant.
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但这并不意味着这个建议不重要。
07:25
What it means is that this is advice
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而是意味着这个建议
07:28
that's absolutely essential for breaking through
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是从职业生涯开端向中层管理
07:31
from career start to middle management,
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突破所必需的建议,
07:35
but it's not the advice
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但它不是那种
07:37
that gets women to break through
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能让女性
07:39
from the middle, where we're 50 percent,
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从中层管理—— 这个女性占据50%份额的位置——
07:41
to senior and executive positions.
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向高管职位突破的建议。
07:44
And this is why conventional advice to women
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这就是为什么这些给女性的传统建议
07:47
in 40 years hasn't closed the gender gap at the top
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在这40年间并没有缩小 高层职位上的性别差异,
07:51
and won't close it.
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而且将来也不会缩小。
07:54
Now, the second reason
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接下来,第二个原因
07:56
relates to Tonya's comments
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跟为什么汤娅
07:57
about having had excellent performance evals,
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在上级那里得到很好的评价、
08:02
great feedback from her teams,
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从团队里得到不错的反馈、
08:05
and having taken every management training program
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并且参加了所有能参加的管理课程,
08:07
she can lay her hands on.
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却得不到晋升有关。
08:09
So you would think that she's getting
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你可能会认为她
08:12
messages from her organization
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通过人才发展系统
08:15
through the talent development systems
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和绩效管理系统
08:17
and performance management systems
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从公司获得了信息,
08:19
that let her know how important it is
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让她知道发展商业、策略和财务智慧
08:21
to develop business, strategic and financial acumen,
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是多么重要,
08:25
but here again, that green square is quite small.
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但是你看,绿色柱条还是非常小。
08:29
On average,
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平均来说,
08:31
talent and performance management systems
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在我工作过的那些组织里的
08:33
in the organizations that I've worked with
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人才和绩效管理系统
08:36
focus three to one
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对于另外两项领导能力要素
08:38
on the other two elements of leadership
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的重视
08:41
compared to the importance of business,
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是商业、
08:43
strategic and financial acumen,
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策略和财务智慧的三倍,
08:46
which is why typical talent and performance systems
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这就是为什么传统的 人才和绩效管理系统
08:50
haven't closed and won't close
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过去并没有,而且将来也不会缩小
08:52
the gender gap at the top.
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高层管理中的性别差异。
08:55
Now, Tonya also talked about working with a mentor,
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汤娅也谈到过跟导师一起工作,
08:59
and this is really important to talk about,
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这个真的很重要,
09:02
because if organizations,
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因为如果组织的
09:03
talent and performance systems
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人才和绩效管理系统
09:05
aren't giving people in general
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没有给大家提供
09:07
information about the importance of
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关于商业、策略和财务智慧
09:10
business, strategic and financial acumen,
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重要性的信息,
09:12
how are men getting to the top?
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那么男性又是如何获得提升的呢?
09:14
Well, there are primarily two ways.
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主要来说有两种方式。
09:17
One is because of the positions
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一个是因为
09:19
they're guided into,
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他们会被引导进入这些职位,
09:21
and the other is because of informal mentoring
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另一个是私下的指导
09:24
and sponsorship.
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和支持。
09:25
So what's women's experience
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关于指导,
09:27
as it relates to mentoring?
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女性又有怎样的体验呢?
09:29
Well, this comment from an executive
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最近与我共事的
09:32
that I worked with recently
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一位主管
09:34
illustrates that experience.
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向我介绍了他的经验。
09:36
He was very proud of the fact that last year,
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他感到很自豪,因为去年
09:39
he had two protégés: a man and a woman.
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他收了两个徒弟:一男一女。
09:43
And he said, "I helped the woman build confidence,
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他说:“我帮这个女徒弟建立自信,
09:46
I helped the man learn the business,
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帮这个男徒弟学习业务,
09:49
and I didn't realize that I was treating them
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我没有意识到我教他们的东西
09:51
any differently."
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有任何不同。“
09:53
And he was sincere about that.
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他说的是实话。
09:55
So what this illustrates is that
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所以这说明
09:57
as managers, whether we're women or men,
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作为主管,不管我们是女是男,
10:00
we have mindsets about women and men,
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我们都对于女性和男性、
10:02
about careers in leadership,
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对于他们的领导能力有不同的心态,
10:04
and these unexamined mindsets
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而这些未经检验的心态
10:07
won't close the gender gap at the top.
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不可能缩小高层管理中的性别差距。
10:10
So how do we take this idea
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那我们要如何看待
10:12
of the missing 33 percent
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失踪的33%
10:14
and turn it into action?
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并采取措施呢?
10:16
Well, for women, the answer is obvious:
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对于女性来说,答案很明显:
10:20
we have to begin to focus more
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我们必须开始集中更多精力
10:22
on developing and demonstrating
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发展和展现那些
10:24
the skills we have
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我们已有的、
10:26
that show that we're people who understand
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能显示出我们是那种理解
10:28
our businesses, where they're headed,
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企业业务和发展走向
10:30
and our role in taking it there.
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以及自己定位的技能。
10:33
That's what enables that breakthrough
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这样,我们才能
10:35
from middle management
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从中层管理
10:37
to leadership at the top.
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向高层突破。
10:40
But you don't have to be a middle manager to do this.
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我们不用等到中层管理才这样做。
10:43
One young scientist that works in a biotech firm
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有一个生物技术公司的青年科学家
10:46
used her insight about the missing 33 percent
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利用她对失踪的33%的了解
10:51
to weave financial impact data
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将财务影响数据编进了
10:54
into a project update she did
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她做的一个项目更新报告里,
10:56
and got tremendous positive feedback
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然后获得了管理层
10:58
from the managers in the room.
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极大的正面反馈。
11:01
So we don't want to put 100 percent
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我们不想将责任
11:03
of the responsibility on women's shoulders,
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100%的压在女性肩膀上,
11:07
nor would it be wise to do so, and here's why:
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这样做也不理智,原因如下:
11:11
In order for companies to achieve
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为了让公司达到
11:13
their strategic financial goals,
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战略性财务目标,
11:15
executives understand that they have to have
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主管们明白他们必须
11:17
everyone pulling in the same direction.
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让所有人向同一个方向使劲。
11:20
In other words, the term we use in business is,
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换句话说,用商业术语来说就是,
11:23
we have to have strategic alignment.
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我们必须要有战略一致性。
11:25
And executives know this very well,
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主管们很清楚这一点,
11:28
and yet only 37 percent,
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但是根据世界大型企业联合会的最新报告,
11:31
according to a recent Conference Board report,
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只有37%的主管
11:33
believe that they have that
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相信他们拥有
11:35
strategic alignment in place.
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战略一致性。
11:38
So for 63 percent of organizations,
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所以有63%的组织,
11:41
achieving their strategic financial goals
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对于能不能达到他们的战略财务目标
11:44
is questionable.
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还存有疑问。
11:45
And if you think about what I've just shared,
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想一下我刚才所说的,
11:49
that you have situations where at least 50 percent
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如果你有至少50%的
11:52
of your middle managers
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中层管理
11:53
haven't received clear messaging
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没有收到明确的信息,
11:56
that they have to become focused on the business,
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不知道他们必须专注于业务和
12:00
where it's headed, and their role in taking it there,
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它的走向以及他们在其中扮演的角色,
12:02
it's not surprising that that percentage
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那么也就不必惊讶
12:04
of executives who are confident about alignment
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为什么对于战略一致性 有信心的主管的比例
12:07
is so low,
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会如此的低,
12:08
which is why there are other people
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这也是为什么他们
12:11
who have a role to play in this.
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需要别人的帮忙。
12:14
It's important for directors on boards
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对于董事会来说
12:17
to expect from their executives
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很期待在每年的会议上
12:20
proportional pools of women when they sit down
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2519
看到一定比例的
12:23
once a year for their succession discussions.
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2588
女性主管。
12:25
Why? Because if they aren't seeing that,
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为什么呢?因为如果不是这样的话,
12:28
it could be a red flag
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那可能就是一个危险信号,
12:30
that their organization isn't as aligned
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2892
说明他们组织的一致性
12:33
as it could potentially be.
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不如预期理想。
12:36
It's important for CEOs
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对于首席执行官来说,
12:37
to also expect these proportional pools,
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2824
这一比例也很重要,
12:40
and if they hear comments like,
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1507
如果他们听到类似于
12:41
"Well, she doesn't have enough business experience,"
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2543
“她没有足够的商业经验”这样的评论,
12:44
ask the question,
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1531
那么就要问
12:46
"What are we going to do about that?"
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“我们要怎样去解决这个问题?”
12:48
It's important for H.R. executives
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2149
对于人事主管们来说
12:50
to make sure that the missing 33 percent
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2632
确保失踪的33%
12:52
is appropriately emphasized,
286
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2161
被适当地强调很重要,
12:55
and it's important for women and men
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2103
而对于处在管理职位上的
12:57
who are in management positions
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2058
女性和男性来说
12:59
to examine the mindsets we hold
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2143
审视我们
13:01
about women and men, about careers and success,
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2267
对于女性和男性、事业和成功 所持有的不同心态也很重要,
13:03
to make sure we are creating a level playing field
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2711
确保我们是在为所有人
13:06
for everybody.
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1924
创造一个平等的竞争环境。
13:08
So let me close with the latest chapter
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1923
让我用汤娅故事的最新章节
13:10
in Tonya's story.
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来结束今天的演讲。
13:12
Tonya emailed me two months ago,
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1844
2个月前,汤娅给我发了邮件,
13:13
and she said that she had been interviewed for a new position,
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2914
她说她当时面试了一个新职位,
13:16
and during the interview, they probed
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1811
面试中,他们考察了
13:18
about her business acumen
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1529
她的商业才智
13:20
and her strategic insights into the industry,
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和她对于行业的战略观点,
13:23
and she said that she was so happy to report
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她说她很高兴地向我报告
13:25
that now she has a new position
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现在她有了一个新职位,
13:27
reporting directly to the chief information officer
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直接向公司首席信息官
13:30
at her company.
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报告。
13:33
So for some of you, the missing 33 percent
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所以对你们中的一些人来说,失踪的33%
13:35
is an idea for you to put into action,
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2981
是一个让你付诸行动的想法,
13:38
and I hope that for all of you,
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并希望对你们所有人都有所帮助,
13:40
you will see it as an idea worth spreading
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你会看到它是一个值得传播的想法,
13:44
in order to help organizations be more effective,
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2473
它可以帮助组织提高效率,
13:46
to help women create careers that soar,
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2576
帮助女性获得升迁,
13:49
and to help close the gender gap at the top.
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3604
以及帮助缩小高层管理中的性别差距。
13:52
Thank you.
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谢谢。
13:54
(Applause)
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1933
(掌声)
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