How whistle-blowers shape history | Kelly Richmond Pope

105,757 views ・ 2018-11-02

TED


Please double-click on the English subtitles below to play the video.

Prevodilac: Aleksandar Bošnjak Lektor: Ivana Krivokuća
00:13
How many of us have ever seen something,
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Koliko nas je nekada videlo nešto
00:16
thought that we should report it, but decided not to?
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i pomislilo da bi to trebalo prijaviti, ali smo odlučili suprotno?
00:21
And not that I need to see a show of hands,
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Nije da treba da vidim podignute ruke,
00:23
but I'm sure this has happened to someone in this room before.
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ali sam sigurna da se ovo desilo ranije nekome u ovoj prostoriji.
00:26
In fact, when this question was asked to a group of employees,
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U stvari, kad je ovo pitanje bilo postavljeno grupi zaposlenih,
00:29
46 percent of them responded by saying that they had seen something
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46% njih je odgovorilo da je videlo nešto
00:32
and decided not to report it.
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i da su odlučili da to ne prijave.
00:34
So if you raised your hand, or quietly raised your hand,
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Dakle, ako ste podigli ruku, ili ste blago podigli ruku,
00:37
don't feel bad, you're not alone.
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ne osećajte se loše, niste jedini.
00:40
This message of if you see something to say something
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Ta poruka "ako vidiš nešto, kaži",
00:43
is really all around us.
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je stvarno svuda oko nas.
00:45
Even when driving down the highway, you see billboards like this,
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Čak i kad se vozite auto-putem, vidite bilborde kao što je ovaj,
00:49
encouraging us to report crime without revealing ourselves.
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koji nas podstiču da prijavimo zločin ne otkrivajući ko smo.
00:52
But I still feel like a lot of us are really uncomfortable
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I dalje imam utisak da je mnogima od nas neprijatno
00:55
coming forward in the name of the truth.
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da istupimo u ime istine.
00:57
I'm an accounting professor, and I do fraud research.
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Ja sam profesorka računovodstva i istražujem prevare.
01:00
And in my class, I encourage my students to come forward with information
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Na časovima ohrabrujem studente da istupe sa informacijom,
01:04
if they see it.
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ako je imaju.
01:05
Or in other words, encouraging my students to become whistle-blowers.
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Ili drugim rečima, ohrabrujem studente da postanu uzbunjivači.
01:09
But if I'm being completely honest with myself,
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Da budem skroz iskrena prema sebi,
01:12
I am really conflicted with this message that I'm sending to my students.
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imam problem sa ovom porukom koju šaljem studentima.
01:15
And here's why.
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A evo i zašto.
01:18
Whistle-blowers are under attack.
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Uzbunjivači su pod napadom.
01:21
Headline after headline shows us this.
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Naslov za naslovom nam pokazuje ovo.
01:25
Many people choose not to become whistle-blowers
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Mnogi ljudi biraju da ne postanu uzbunjivači
01:28
due to the fear of retaliation.
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zbog straha od osvete.
01:30
From demotions to death threats,
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Od nazadovanja do pretnji smrću,
01:34
to job loss --
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do gubitka posla -
01:36
perpetual job loss.
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gubitka posla zauvek.
01:38
Choosing to become a whistle-blower is an uphill battle.
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Izbor da postanete uzbunjivač je veoma teška borba.
01:41
Their loyalty becomes into question.
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Njihova lojalnost se dovodi u pitanje.
01:44
Their motives, their trustworthiness.
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Njihovi motivi, njihova pouzdanost.
01:47
So how can I, as a professor who really cares about her students
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Dakle, mogu li ja, kao profesor koji stvarno brine o svojim studentima,
01:51
encourage them to become whistle-blowers,
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da ih ohrabrim da postanu uzbunjivači,
01:53
when I know how the world truly feels about them?
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kad znam šta svet zaista misli o njima?
01:56
So, one day I was getting ready for my annual whistle-blower lecture
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Jednog dana sam se pripremala za godišnje predavanje o uzbunjivačima
01:59
with my students.
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sa svojim studentima.
Radila sam na članku za „Forbs“,
02:01
And I was working on an article for "Forbes,"
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sa nazivom „Vels Fargo i milenijalci uzbunjivači.
02:03
entitled "Wells Fargo and Millennial Whistle-blowing.
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02:05
What Do We Tell Them?"
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Šta da im kažemo?“
Dok sam radila na ovom članku i čitala o slučaju,
02:07
And as I was working on this piece and reading about the case,
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02:10
I became outraged.
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pobesnela sam.
02:11
And what made me angry was when I came to the fact and realized
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Iznerviralo me je kad sam došla do činjenice
02:15
that the employees that tried to whistle-blow
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da su zaposleni koji su pokušali uzbunjivanje
02:18
were actually fired.
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zapravo bili otpušteni.
02:20
And it really made me think
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To me je nateralo da razmislim
02:21
about the message that I was sharing with my students.
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o poruci koju sam delila studentima.
02:24
And it made me think: What if my students had been Wells Fargo employees?
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Nateralo me je da se zapitam
šta bi bilo da su moji studenti zaposleni u Vels Fargu?
02:29
On the one hand, if they whistle-blew, they would have gotten fired.
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Sa jedne strane, kad bi uzbunjivali, bili bi otpušteni.
02:33
But on the other hand,
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Ali sa druge strane,
02:34
if they didn't report the frauds that they knew,
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ako ne bi prijavili prevare za koje su znali,
02:37
the way current regulation is written,
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prema onome kako su napisani trenutni propisi,
02:39
employees are held responsible
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zaposleni su odgovorni
02:42
if they knew something and didn't report it.
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ako su znali nešto, a nisu prijavili.
02:44
So criminal prosecution is a real option.
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Krivično gonjenje je stvarna opcija.
02:47
What's a person supposed to do with those type of odds?
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Šta bi osoba trebalo da uradi sa tim mogućnostima?
02:50
I of all people know the valuable contributions
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Ja od svih ljudi znam za vredan doprinos
02:54
that whistle-blowers make.
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koji uzbunjivači imaju.
02:56
In fact, most frauds are discovered by them.
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U stvari, većinu prevara otkriju uzbunjivači.
02:59
Forty two percent of frauds are discovered by a whistle-blower
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Četrdeset dva odsto prevara su otkrili uzbunjivači,
03:02
in comparison to other methods,
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u poređenju sa drugim metodama
03:04
like measurement review and external audit.
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kao što su pregled merenja i spoljašnja revizija.
03:07
And when you think about some of the more classic
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Kad pomislite o nekim više klasičnim
03:09
or historical fraud cases,
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ili istorijskim slučajevima prevara,
03:11
it always is around a whistle-blower.
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uvek tu postoji uzbunjivač.
03:14
Think Watergate -- discovered by a whistle-blower.
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Setite se afere Votergejt koju je uzbunjivač otkrio.
03:16
Think Enron -- discovered by a whistle-blower.
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Setite se afere Enron koju je takođe otkrio uzbunjivač.
03:19
And who can forget about Bernard Madoff, discovered by a whistle-blower?
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I ko može da zaboravi na Bernarda Medofa, kog je otkrio uzbunjivač?
03:24
It takes a tremendous amount of courage to come forward in the name of the truth.
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Potrebna je ogromna količina hrabrosti da istupite u ime istine.
03:28
But when we think about the term whistle-blower,
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Ali kad razmišljamo o terminu uzbunjivač,
03:31
we often think of some very descriptive words:
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često pomišljamo na neke veoma opisne reči:
03:35
rat,
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prevrtljivac,
03:37
snake,
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mutljivac,
03:39
traitor,
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izdajnik,
03:40
tattletale, weasel.
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tužibaba, licemer.
03:43
And those are the nice words, the ones I can say from the stage.
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A to su lepe reči, one koje mogu da kažem sa pozornice.
03:46
And so when I'm not in class,
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Kada nisam na predavanjima,
03:48
I go around the country and I interview white-collar felons,
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idem po zemlji i intervjuišem prestupnike kancelarijskih profesija,
03:51
whistle-blowers and victims of fraud.
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uzbunjivače i žrtve prevara.
03:53
Because really I'm trying to understand what makes them tick
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Jer u stvari pokušavam da razumem šta ih motiviše,
03:56
and to bring those experiences back into the classroom.
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i da donesem ta iskustva nazad u učionicu.
03:59
But it's my interviews with whistle-blowers that really stick with me.
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Međutim, intervjui sa uzbunjivačima su ti koje zaista pamtim.
04:03
And they stick with me,
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Ostaju mi u glavi,
04:04
because they make me question my own courage.
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jer me teraju da ispitujem sopstvenu hrabrost.
04:07
When given the opportunity, would I actually speak up?
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Kad bi mi se ukazala prilika, da li bih ja zapravo progovorila?
04:11
And so, this is a couple stories that I want to share with you.
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Ovo je par priča koje želim da podelim sa vama.
Ovo je Meri.
04:14
This is Mary.
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04:15
Mary Willingham is the whistle-blower from the University of North Carolina
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Meri Vilingem je uzbunjivačica sa Univerziteta Severne Karoline
04:18
at Chapel Hill, academic fraud case.
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u Čapel Hilu, akademski slučaj prevare.
04:22
And Mary was a learning specialist at the university,
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Meri je bila specijalista za učenje na univerzitetu
04:25
and she worked with students, primarily student athletes.
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i radila je sa studentima, naročito sa studentima sportistima.
04:28
And what she noticed, when she was working with students,
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A ono što je primetila dok je radila sa studentima,
04:31
is they were turning in term papers
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je da su oni predavali seminarske radove
04:34
that seemed well beyond their reading levels.
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koji su se činili znatno iznad njihovog nivoa čitanja.
04:37
She started to ask a couple of questions
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Počela je da postavlja par pitanja
04:39
and she found out that there was a database
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i otkrila je da postoji baza podataka,
04:41
where the student athletes could retrieve papers and turn them in.
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gde su studenti sportisti mogli da preuzmu radove i da ih predaju.
04:44
And then she found out that some of her colleagues
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Onda je otkrila da su neke njene kolege
04:47
were funneling students into fake classes, just to keep them eligible to play.
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upućivale studente na lažne časove, samo da bi ostali kvalifikovani da igraju.
04:53
Now, when Mary found this out, she was outraged.
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Kada je Meri ovo otkrila, bila je besna.
04:56
And so what she tried to do was go to her direct supervisor.
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Pokušala je da ode kod svog supervizora.
04:59
But they didn't do anything.
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Ali nisu ništa učinili.
05:01
And then Mary tried to go to some internal university administrators.
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Onda je Meri pokušala da ode do nekih internih univerzitetskih administratora.
05:04
And they didn't do anything.
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Ni oni nisu uradili ništa.
05:06
So, what happens when nobody listens?
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Dakle, šta se desi kad niko ne sluša?
05:08
You blog.
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Pišete blog.
05:10
So Mary decided to develop a blog.
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Meri je odlučila da napravi blog.
05:12
Her blog went viral within 24 hours,
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Njen blog se proširio na internetu u roku od 24 časa,
05:14
and she was contacted by a reporter.
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i jedan novinar je stupio u kontakt sa njom.
05:17
Now, when she was contacted by this reporter,
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Kada je novinar kontaktirao sa njom,
05:19
her identity was known.
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njen identitet je bio poznat.
05:21
She was exposed.
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Bila je otkrivena.
05:22
And when she was exposed, she received a demotion,
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Kada je bila otkrivena, nazadovala je na poslu,
05:26
death threats, over collegiate sports.
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primila je pretnje smrću, zbog fakultetskog sporta.
05:30
Mary didn't do anything wrong. She didn't participate in the fraud.
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Meri nije uradila ništa loše. Nije učestvovala u prevari.
05:34
She really thought that she was giving voice
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Stvarno je mislila da iznosi istinu
05:36
to students that were voiceless.
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u ime studenata koji to nisu mogli.
05:38
But her loyalty was questioned.
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Ali njena lojalnost je dovedena u pitanje.
05:41
Her trustworthiness and her motives.
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Njena pouzdanost i motivi.
05:45
Now, whistle-blowing doesn't always have to end
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Uzbunjivanje ne mora uvek da se završi nazadovanjem na poslu ili pretnjama smrću.
05:48
in demotions or death threats.
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05:50
Actually, in 2002, this was the cover of "Time" magazine,
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Zapravo, ovo je bila naslovna strana magazina „Tajm“ 2002. godine,
05:54
where we were actually honoring three brave whistle-blowers
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gde smo odavali počast trima hrabrima uzbunjivačima
05:57
for their decision to come forward in the name of the truth.
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zbog njihove odluke da istupe u ime istine.
06:00
And when you look at the research,
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Kada pogledate istraživanje,
06:02
22 percent of whistle-blowers actually report retaliation.
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22% uzbunjivača prijavi odmazdu.
06:06
So there is a huge population of people that report and are not retaliated against
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Dakle, postoji velika populacija ljudi koji prijavljuju,
a koji nisu napadnuti zauzvrat,
06:11
and that gives me hope.
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i to mi daje nade.
06:14
So this is Kathe.
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Ovo je Keti.
06:15
Kathe Swanson is a retired city clerk from the city of Dixon.
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Keti Svonson je penzionisana gradska službenica iz Diksona.
06:20
And one day, Kathe was doing her job, just like she always did,
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Jednog dana Keti je radila svoj posao, baš kao i uvek,
06:24
and she stumbled upon a pretty interesting case.
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i naletela je na vrlo interesantan slučaj.
06:27
See, Kathe was at the end of the month,
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Vidite, Keti je bila pri kraju meseca,
06:29
and she was doing her treasures report for the city,
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radila je na izveštaj o gradskom budžetu,
06:32
and typically, her boss, Rita Crundwell, gave her a list of accounts and said,
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i po običaju, njena šefica Rita Krandvel, dala joj je listu računa i rekla:
06:36
"Kathe, call the bank and get these specific accounts."
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„Keti, zovi banku i pogledaj ove konkretne račune.“
06:39
And Kathe did her job.
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Keti je obavila svoj posao.
06:41
But this particular day,
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Ali baš ovog dana,
06:42
Rita was out of town, and Kathe was busy.
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Rita je bila van grada, a Keti je bila zauzeta.
06:45
She picks up the phone, she calls the bank and says, "Fax me all of the accounts."
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Podiže slušalicu, zove banku i kaže: „Pošaljite mi faksom sve račune.“
06:50
And when she gets the fax, she sees that there is an account
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Kad je dobila faks, zapazila je da postoji račun
06:53
that has some withdrawals and deposits in it
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odakle je novac bio podizan i na koji je uplaćivan,
06:55
that she did not know about.
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a za koji ona nije znala.
06:57
It was an account controlled only by Rita.
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Bio je to račun koji je kontrolisala Rita.
07:00
So Kathe looked at the information, she reported it to her direct supervisor,
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Tako da je Keti pogledala informaciju, prijavila je to njenom supervizoru,
07:04
which was then-mayor Burke,
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koji je bio tadašnji gradonačelnik Burk,
07:06
and this led into a huge investigation, a six-month investigation.
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a ovo je dovelo do ogromne, šestomesečne istrage.
07:11
Come to find out, Kathe's boss, Rita Crundwell, was embezzling money.
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Došlo se do saznanja da je Ketina šefica, Rita Krandvel, proneverila novac.
07:16
Rita was embezzling 53 million dollars over a 20-year period,
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Rita je zatajila 53 miliona dolara u periodu od 20 godina,
07:21
and Kathe just happened to stumble upon it.
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a zadesilo se da je Keti naletela na to.
07:25
Kathe is a hero.
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Keti je heroina.
07:28
And actually, I had the opportunity
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Zapravo, imala sam priliku
07:29
of interviewing Kathe for my documentary, "All the Queen's Horses."
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da intervjuišem Keti za svoj dokumentarac, „Svi kraljičini konji“.
07:33
And Kathe wasn't seeking fame.
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Keti nije tražila slavu.
07:35
In fact, she really didn't want to talk to me for a really long time,
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U stvari, ona baš dugo vremena stvarno nije želela da priča sa mnom,
07:39
but through strategic stalking, she ended up doing the interview.
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ali putem strateškog uhođenja, na kraju je pristala na intervju.
07:42
(Laughter)
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(Smeh)
07:43
But she was seeking fairness, not fame.
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Ali tražila je pravdu, ne slavu.
07:45
And if it wasn't for Kathe,
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A da nije bilo Keti,
07:47
who's to say this fraud would have ever been discovered?
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ko zna da li bi ova prevara ikad bila otkrivena.
07:51
So, remember that "Forbes" article I was talking about,
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Sećate se Forbsovog članka o kom sam pričala,
07:53
that I was working on before my lecture?
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na kom sam radila pre svog predavanja?
07:55
Well, I posted it and something really fantastic happened.
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Objavila sam ga i nešto stvarno fantastično se desilo.
07:59
I started receiving emails from whistle-blowers all over the world.
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Počela sam da primam imejlove od uzbunjivača iz celog sveta.
08:04
And as I was receiving these emails and responding back to them,
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Kako sam primala te imejlove i odgovarala na njih,
08:07
there was a common theme in the message that I received,
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postojala je zajednička tema u poruci koju sam primila,
08:10
and this is what it was:
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a to je bilo ovo -
08:11
they all said this, "I blew the whistle, people really hate me now.
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svi su rekli: „Istupio sam sa dokazima, a sada me ljudi stvarno mrze.
08:15
I got fired, but guess what?
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Otpušten sam, ali pogodite šta?
08:18
I would do it all over again if I could."
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Uradio bih sve to ponovo da mogu.“
08:21
And so as I kept reading this message, all these messages,
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Kako sam nastavila da čitam sve te poruke,
08:24
I wanted to think, what could I share with my students?
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htela sam da smislim šta bih mogla podeliti sa studentima.
08:27
And so, I pulled it all together and this is what I learned.
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Sakupila sam sve i ovo je ono što sam naučila.
08:31
It's important for us to cultivate hope.
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Važno je za nas da gajimo nadu.
08:34
Whistle-blowers are hopeful.
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Uzbunjivači su puni nade.
08:36
Despite popular belief,
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Uprkos popularnom verovanju,
08:37
they're not all disgruntled employees that have a beef with the company.
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oni nisu svi nezadovoljni zaposleni koji imaju problem sa kompanijom.
08:42
Their hopefulness really is what drives them to come forward.
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Njihova nada je razlog koji ih vodi ka tome da istupe.
08:46
We also have to cultivate commitment.
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Takođe moramo da gajimo posvećenost.
08:48
Whistle-blowers are committed.
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Uzbunjivači su posvećeni.
08:50
And it's that passion to their organization
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A strast prema njihovoj organizaciji
08:53
that makes them want to come forward.
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ih tera da žele da istupe.
08:55
Whistle-blowers are humble.
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Uzbunjivači su skromni.
08:57
Again, they're not seeking fame, but they are seeking fairness.
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Još jednom, oni ne traže slavu, ali traže pravdu.
09:01
And we need to continue to cultivate bravery.
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Moramo da nastavimo da gajimo hrabrost.
09:04
Whistle-blowers are brave.
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Uzbunjivači su hrabri.
09:05
Often, they underestimated
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Oni često potcenjuju
09:09
the impact whistle-blowing had on their family,
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uticaj koji je uzbunjivanje imalo na njihovu porodicu,
09:12
but what they continue to comment on is how hard it is to withhold the truth.
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ali nastavljaju da komentarišu koliko je teško sakriti istinu.
09:17
With that, I want to leave you with one additional name:
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Sa tim u vezi, želim da vam ostavim još jedno dodatno ime -
09:20
Peter Buxtun.
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Piter Bakston.
09:23
Peter Buxtun was a 27-year-old employee for the US Public Health Service.
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Piter Bakston je imao 27 godina i radio je u Američkoj službi za javno zdravlje.
09:29
And he was hired to interview people
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Angažovali su ga da intervjuiše ljude
09:33
that had sexually transmitted diseases.
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koji su imali seksualno prenosive bolesti.
09:35
And through the course of his work,
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Kroz svoj posao,
09:37
he noticed a clinical study that was going on within the organization.
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zapazio je kliničku studiju koja se dešavala unutar organizacije.
09:41
And it was a study that was looking at the progression of untreated syphilis.
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A to je bila studija koja je posmatrala tok razvoja nelečenog sifilisa.
09:45
And so, there were 600 African American males
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Bilo je 600 afroameričkih muškaraca
09:48
that were in this study.
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koji su bili uključeni.
09:49
They were enticed into the study
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Bili su navedeni da učestvuju
09:51
through being given free medical exams, burial insurance.
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tako što su im dali besplatne preglede, pogrebna osiguranja.
09:55
And so, what happened through the course of this study,
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Ono što se desilo tokom ove studije
09:59
is penicillin was discovered to help treat syphilis.
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jeste da je otkriven penicilin da pomogne u lečenju sifilisa.
10:04
And what Peter noticed was,
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A Piter je zapazio
10:06
the participants in this study were not given the penicillin
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da učesnicima u ovoj studiji nije dat penicilin
10:10
to treat their syphilis.
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da bi ih izlečili od sifilisa.
10:11
And the participants didn't know.
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A učesnici to nisu znali.
10:13
So similar to Mary, Peter tried to report and talk to his internal supervisors,
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Kao i Meri, Piter je pokušao da to prijavi i da priča sa internim supervizorom,
10:18
but no one listened.
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ali niko nije slušao.
10:20
And so Peter thought this was completely unfair
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Piter je mislio da je ovo potpuno nepravedno
10:22
and he tried to report again,
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i pokušao je da ponovo prijavi,
10:24
and finally talked to a reporter -- very similar to Mary.
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pa je na kraju pričao sa novinarom - veoma slično kao Meri.
10:28
And in 1972, this was the front page of the "New York Times":
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Godine 1972, ovo je bila naslovna strana „Njujork Tajmsa“ -
10:32
"Syphilis Victims in US Study Went Untreated for 40 Years."
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„Žrtve sifilisa u američkoj studiji bile su nelečene 40 godina“.
10:37
This is known to us today as the Tuskegee syphilis experiment.
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Ovo nam je danas poznato kao studija sifilisa u Taskigiju.
10:42
And Peter was the whistle-blower.
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A Piter je bio uzbunjivač.
10:44
What happened to the 600 men, you may wonder, the 600 original men?
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Šta se desilo sa tih 600 muškaraca, pitate se, prvobitnih 600 muškaraca?
10:48
Twenty eight men died from syphilis.
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Dvadeset osmoro njih je umrlo od sifilisa.
10:51
One hundred died from syphilis complications,
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Sto je umrlo od komplikacija usled sifilisa,
10:54
forty wives were infected
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40 supruga je bilo inficirano,
10:56
and 10 children were born with congenital syphilis.
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i desetoro dece je bilo rođeno sa urođenim sifilisom.
10:59
Who's to say what these numbers would be
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Ko zna koje bi to cifre bile
11:01
if it wasn't for the brave, courageous act of Peter?
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da nije bilo Piterovog hrabrog, odvažnog postupka?
11:05
We're all connected to Peter, actually.
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Svi smo zapravo povezani sa Piterom.
11:08
If you know anybody that's in a clinical trial,
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Ako znate bilo koga ko je u kliničkoj studiji,
11:10
the reason why we have informed consent today
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razlog što danas imamo formular saglasnosti
11:14
is because of Peter's courageous act.
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je zbog Piterovog odvažnog dela.
11:17
So let me ask you a question.
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Dopustite da vam postavim pitanje.
11:18
That original question, a variation of the original question.
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To originalno pitanje, varijaciju originalnog pitanja.
11:21
How many of us have ever used the term
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Koliko nas je ikada koristilo termine
11:24
snitch, rat
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cinkaroš, prevrtljivac,
11:27
tattletale,
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tužibaba,
11:29
snake,
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mutljivac,
11:31
weasel,
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licemer,
11:32
leak?
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dojavljivač?
11:34
Anybody?
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Bilo ko?
11:39
Before you get the urge to do that again,
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Pre nego što budete imali potrebu da uradite to ponovo,
11:42
I want you to think a little bit.
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želim da razmislite malo.
11:44
It might be the Mary, the Peter, the Kathes of the world.
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To može biti neka Meri, Piter, Keti u svetu.
11:49
You might be the person that could shape history,
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Možete biti osoba koja bi mogla oblikovati istoriju,
11:52
or they could be the person that shapes yours.
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ili oni mogu biti osoba koja oblikuje vašu.
11:55
Thank you.
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Hvala vam.
11:56
(Applause)
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(Aplauz)
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