Debbie Millman: How symbols and brands shape our humanity | TED

169,875 views ・ 2020-03-06

TED


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譯者: Lynn Huang 審譯者: Zoe Chang
00:13
Thirteen point eight billion years ago,
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138 億年前,
00:17
the universe as we know it began with a big bang,
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大爆炸創造出今日所知的宇宙,
00:21
and everything that we know and are and are made of was created.
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宇宙萬物,包含人類 及所有一切也同時創造出來。
00:29
Fifty thousand years ago,
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五萬年前,
00:31
our brains underwent a major genetic mutation,
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人類大腦經歷了重大的基因突變,
00:35
which resulted in the biological reorganization of the brain.
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導致腦部產生生物性重組。
00:40
Some scientists call this "The Big Brain Bang."
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一些科學家稱之為 「腦部大爆炸」。
00:45
Others call it "The Great Leap Forward,"
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也有人稱之為「大躍進」,
00:49
which I prefer.
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我個人偏好後者,聽起來較詩意。
00:50
It's so much more poetic.
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00:52
This is when Homo sapiens began to evolve into the modern species that we are today.
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就在那時,人類開始進化成 類似我們現今的現代物種。
00:59
The Great Leap Forward activated most of our modern abilities:
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「大躍進」啟動了絕大部分 我們現在所知的能力:
01:04
abstract thought, planning,
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抽象思考、規劃、
01:08
cooking, competitive labor,
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烹飪、競爭性勞動力、
01:10
language, art, music
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語言、藝術、音樂,
01:13
and self-decoration.
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以及自我裝飾。
01:15
After the Great Leap Forward,
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大躍進後,又出現了一次大爆炸,
01:17
there was an explosion of stone toolmaking,
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人類在這階段製造出 大量的石器工具,
01:21
more sophisticated weaponry
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稍微進步複雜一點的兵器,
01:24
and, 32,000 years ago,
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然後,三萬兩千多年前,
01:27
the creation of our first sophisticated mark-making on the cave walls of Lascaux.
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拉斯科洞窟的石壁上, 出現了人類最早的圖騰壁畫。
01:35
It's not a coincidence that we've gone from documenting our reality
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從這點來看,
人類從以拉斯科洞窟的石壁紀實,
01:39
on the cave walls of Lascaux
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01:42
to the walls of Facebook.
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演進到使用臉書的動態牆 紀錄生活點滴,其來有自。
01:45
And, in a very meta experience,
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處於今日這個「泛體驗」時代,
01:48
you can now a book a trip to see the walls of Lascaux
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你甚至能線上預約一趟 「拉斯科洞窟之旅」,
在臉書的動態牆上 來一趟身歷其境的遊覽。
01:53
on the walls of Facebook.
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01:56
Approximately 10,000 years ago,
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大約一萬年前,
01:58
men and women began to array themselves with makeup.
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男男女女開始盛裝打扮。
02:04
They started to self-decorate.
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開始裝飾自我。
02:06
But this wasn't for seductive purposes; this was for religious convictions.
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但用意並非求偶,而是宗教信仰。
02:11
We wanted to be more beautiful, purer, cleaner
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我們總希望自己看起來 更美、更純潔、更乾淨,
02:16
in the eyes of something or someone
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展現給我們心目中
02:19
that we believed had more power than we did.
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擁有至高無上權力的神。
02:22
There is no culture
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有史以來,幾乎所有的文明
02:25
in recorded human history
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02:27
that has not practiced some form of organized worship,
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都存在有某種形式的群體膜拜,
02:32
which we now call "religion."
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即我們所謂的「宗教」。
02:36
Six thousand years ago, in an effort to unite people,
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六千年前,因為試圖將人們聯合起來,
02:40
our ancestors began to design telegraphic symbols to represent beliefs
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老祖宗們開始設計抽象符號,
用來代表信仰及辨視盟友。
02:47
and to identify affiliations.
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02:49
These symbols connected like-minded people,
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這些符號把想法 相近的人連結起來,
02:53
and they are all extraordinary.
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且每個符號都很獨特。
02:56
These affiliations allowed us to feel safer and more secure in groups,
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隸屬於聯盟帶給人們安全感,
03:01
and the sharing created consensus around what the symbols represented.
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而透過分享,大家對於 符號代表的意義產生出共識。
03:06
With these marks, you knew where you fit in,
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這些符號代表了某種歸屬,
03:10
both for the people that were in the in crowd
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它的重要性不僅只於認同它的人,
03:13
and those, as importantly, that were excluded.
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同時,對那些被排除的人亦是如此。
03:17
These symbols were created in what I consider to be a very bottom-up manner:
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我認為這些符號是以 由下而上的方式創造出來的:
03:23
they were made by people for people
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是人們為了集體所創,
03:26
and then shared for free among people
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大家共同擁有,免費分享,
03:30
to honor the higher power that they ascribed to.
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用來對大家所認同的 至高力量表示敬意。
03:34
What's ironic is that the higher power actually had nothing to do with this.
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諷刺的是,所謂的至高力量 通常都與此無關。
03:40
These early affiliations,
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這些早期的聯盟,
03:42
they often shared identical characteristics,
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常常用上同樣的特徵符號,
03:45
which is rather baffling
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原因還挺令人費解,
03:47
given how scattered we were all over the planet.
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畢竟人們分散在世界各地。
03:51
We constructed similar rituals, practices and behaviors
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包括所制定出的儀式、 習慣和行為也很類似,
03:55
no matter where we were anywhere on the globe.
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即使分散在地球各處。
04:00
We constructed rituals to create symbolic logos.
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制定了儀式後,再來就是符號標誌。
04:06
We built environments for worship.
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然後為了膜拜而興建廟堂。
04:08
We developed strict rules on how to engage with each other
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同時訂定嚴格的規則, 作為彼此互動的準則:
04:12
with food, with hair,
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從食物、髮型、
04:15
with birth, with death,
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生與死、
04:17
with marriage and procreation.
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到婚姻、傳宗接代等等。
04:19
Some of the symbols have eerie commonalities.
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有些符號詭異地通用性之高。
04:24
The hand of God shows up over and over and over again.
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神的手一而再、再而三地出現。
04:30
It shows up as the hamsa hand in Mesopotamia.
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在美索不達米亞, 它以悍煞之手的形式出現。
04:33
It shows us as the hand of Fatima in Islam.
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在伊斯蘭地區它以 法蒂瑪之手的形象出現。
04:37
It shows up as the hand of Miriam in Judaism.
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到了猶太教中, 它則是米利暗之手。
04:40
Now, when we didn't agree on what our beliefs and behaviors were
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每當有人在信仰和行為方面 無法取得共識時,
04:46
in regards to others,
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04:47
if we felt that somebody else's were incorrect,
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一方覺得另一方所信的、 所做的是不正確的,
04:52
we began to fight,
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因此就吵起來,
04:54
and many of our first wars were religious.
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早期許多的戰爭就是宗教戰爭。
04:57
Our flags were used on the battlefield
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戰場上的旗幟,
04:59
to signify which side of the battlefield we belonged to,
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用來象徵我們各自隸屬的那方,
05:03
because that was the only way to be able to tell friend from foe.
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那是唯一分辨敵我的方式,
05:08
We all looked alike.
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因為外表看起來都差不多。
05:10
And now our flags are on mass-manufactured uniforms
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如今,大量生產的制服上
05:15
that we are making.
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也掛有我們各自的旗幟。
05:16
Logos on products to identify a maker came next,
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接著,產品掛上標誌 用來識別製造商,
05:19
and brands were given legal recognition on January 1, 1876,
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1876 年一月一日 商標註冊法問世,
05:26
with the advent of the Trademarks Registration Act.
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商品品牌開始具有法律效力。
05:29
The first trademarked brand was Bass Ale,
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第一個註冊商標品牌是巴斯啤酒,
05:33
and I kind of wonder what that says about our humanity
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我不禁要聯想這是否 透漏了人性的意涵,
05:37
that first trademarked brand was an alcoholic beverage.
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第一個商標品牌 竟然是酒精性飲料。
05:42
Now, here is what I consider to be
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這是我心目中第一個
05:44
the first case of branded product placement.
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品牌產品置入廣告的案例。
05:48
There are bottles of Bass Ale behind me
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我背後的畫裡擺著的就是巴斯啤酒,
05:52
with the logo accurately presented here
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瓶上的商標很精確地呈現出來,
05:55
in this very famous painting in 1882 by Édouard Manet.
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這是愛德華•馬奈在 1882 年創作的名畫。
06:01
One of the most widely recognized logos in the world today
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現在差不多全世界的人 都認識耐吉的勾勾,
06:07
is the Nike swoosh,
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06:09
which was introduced in 1971.
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這個商標於 1971 年啟用。
06:12
Carolyn Davidson, a graphic design student,
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卡羅琳•戴維森是個平面設計學生,
06:15
originally created the logo for 35 dollars.
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她畫這個商標的酬勞 僅僅 35 美金。
06:21
Upon seeing it, Nike CEO Phil Knight stated,
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乍看到這個勾勾時, 耐吉的執行長菲爾•奈特說:
06:26
"I don't love it
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「我不喜歡,
06:28
but maybe it will grow on me."
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不過,或許會越看越順眼。」
06:31
Maybe it will grow on me.
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也許會越看越順眼。
06:34
But why is the swoosh so popular?
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後來這個勾勾怎麼如此受歡迎?
06:36
Why is the swoosh so popular?
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為什麼這個勾勾這麼紅?
06:38
Is it the mark?
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是商標本身嗎?
06:41
Or is the marketing?
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還是行銷的緣故?
06:43
And what can we make of the fact
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我們又該如何解釋
06:47
that the Nike swoosh seems to be
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耐吉的勾勾看起來有點像
06:51
the Newport logo upside down
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Newport 的商標倒過來放,
06:56
or the Capital One logo on its side?
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還是 Capital One 商標的一部分?
07:00
That is not the only logo with a shared identity.
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這並不是唯一一個 具有高同質性的商標符號。
07:06
This next logo is a logo that has a shared identity
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下一個標誌也是如此 擁有多重身分,
07:11
with wholly different meanings.
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儘管各自代表的意義截然不同。
07:15
As a Jewish person,
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身為猶太人,
07:16
I believe that this logo,
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我相信這個標誌,
07:19
this swastika,
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這個納粹黨的萬字符號「卍」,
07:21
is the most heinous logo of all time.
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是有史以來最邪惡可憎的標誌。
07:25
But it actually has a rather surprising trajectory.
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但它其實有個出人意料的發展歷程。
07:29
The word "swastika" originally comes from
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「卍」這個字原本來自
07:33
the ancient Sanskrit word "svastika,"
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古梵文的字「svastika」,
07:37
which actually means "good fortune,"
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它的意思是「好運」、
07:39
"luck" and "well-being."
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「運氣」,和「健康」。
07:42
In the early 1900s, before it was appropriated by Hitler,
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二十世紀初,在被希特勒使用之前,
07:47
it was used by Coca-Cola
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可口可樂把它用在
07:50
on a good luck bottle opener.
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一個祝君好運的開瓶器上。
07:53
The American Biscuit Company prominently registered the mark
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後來,美國餅干公司大動作地 將這個標誌註冊了商標,
07:57
and put it on boxes of cookies.
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並將之印在餅干盒上。
07:59
The US Playing Card Company registered the mark in 1921
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1921 年,美國紙牌公司
08:04
for Fortune Playing Cards.
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為其幸運紙牌註冊了這個標誌。
08:06
The Boy Scouts used the mark on shoes in 1910,
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1910 年,美國童子軍 也把它用在鞋子上。
08:10
and the symbol was also featured on cigar labels, boxtops, road signs
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除此之外,它還被用在 雪茄、商品印花、路標,
08:17
and even poker chips.
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甚至撲克籌碼上。
08:19
Even the Jain made use of the logo along with a hand of God
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就連數千年前的耆那教徒
08:24
many millennia ago.
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也將它與神的手搭配使用。
08:27
These marks were identical,
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這些標誌其實都一模一樣,
08:29
but with use as a Nazi symbol,
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但被納粹拿去使用後,
08:31
the impact became very, very different.
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產生的影響力就非常非常不同了。
08:35
The hand of God,
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神的手、
08:37
the Nike swoosh
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耐吉的勾勾,
08:39
and the swastika:
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以及「卍」:
08:41
they all demonstrate how we've been manufacturing meaning with visual language
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展現出數千年來, 人類如何將視覺語言賦予意義。
08:46
over millennia.
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08:49
It's a behavior that's almost as old as we are.
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這種行為幾乎是 人類有史以來就有了。
08:53
Today, in the United States,
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現今在美國,
08:55
there are over 116,000 malls,
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有超過十一萬六千家購物商城,
09:00
and they all look pretty much the same.
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看起來都非常相似。
09:03
There are more than 40,000 supermarkets,
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也有四萬多間超級市場,
09:07
and they each have over 40,000 items.
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每間都有四萬多件商品。
09:11
If you went shopping for bottled water,
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光是瓶裝水,
09:13
you'd have over 80 options to choose from.
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你就有至少八十種選擇。
09:17
Since their launch in 1912,
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自 1912 年推出後,
09:20
you could choose from over 100 flavors and variants of Oreo cookies.
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奧利奧餅干有百種以上的 口味和變化可供選擇。
09:27
Now, is this a good thing
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等等,這到底是好事
09:30
or is it a bad thing?
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還是壞事呢?
09:33
Is a plethora of choice necessary in a free market?
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在自由市場中, 選擇過剩有其必要性嗎?
09:36
I believe it is both a good and bad thing,
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我相信有好有壞,
09:40
as humans are both good and bad,
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就像人也有好與壞之分,
09:42
and we're the ones creating and using and buying these brands.
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而創造、使用、購買 這些品牌的正是人類。
09:47
However, I think that the question
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然而,依我所見,
09:50
of whether this behavior is good or bad is actually secondary
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探討「這種行為是好是壞」 其實沒那麼重要,
09:55
to understanding why --
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無法幫助我們了解
09:58
why we behave this way in the first place.
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產生行為背後的原因。
10:04
Here's the thing:
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重點是:
10:06
every one of our mass-marketed products
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所有的大眾行銷產品
10:09
are what I consider to be top-down brands.
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在我看來都是由上而下的品牌。
10:13
They're still created by people,
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雖然依舊是由人創造出來的,
10:16
but they are owned, operated, manufactured, advertised,
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卻是由企業擁有、操作、製造,
10:20
designed, promoted and distributed by the corporation
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透過廣告、設計、行銷、配送,
10:24
and pushed down and sold to the consumer for financial gain.
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由上往下推送, 賣給消費者來賺錢。
10:29
These corporations have a responsibility to a P and L
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這些企業必須自負盈虧,
10:32
with an expectation of an ROI
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達到預期的投資報酬率,
10:35
and have names like P and G and AT and T and J and J.
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例如知名品牌: P&G (寳鹼)、 AT&T (美國電信)、J&J (嬌生)。
10:42
And that's pretty much the way it's been for the last couple of hundred years:
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大致上,過去數百年來 一直都是如此:
10:47
a top-down model controlled by the corporation.
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一個由企業掌控, 由上而下的模型。
10:52
Until 2011.
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直到 2011 年。
10:56
That's when we began to see evidence
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那年,我們開始發現,
10:59
of real, significant, far-reaching change.
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一個真正的、重要的、 同時影響深遠的改變。
11:04
The Arab Spring and Occupy Wall Street
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「阿拉伯之春」和「佔領華爾街」
11:07
proved how the internet could amplify messages
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證明了網際網路無遠弗屆的傳送能力,
11:11
and connect like-minded people
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將具有同樣想法、強大信念、
11:13
with powerful beliefs to inspire change.
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積極促成改變的人連結起來。
11:16
We witnessed a cultural shift via social media
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透過社群媒體,我們見證了文化變革,
11:19
with hashtags like #MeToo and #BlackLivesMatter.
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#MeToo 和 #BlackLivesMatter 這些大家熟知的標籤。
11:24
In its wake, the discipline of branding
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自商標品牌規範以來,
11:27
has transformed more in the last 10 years
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過去十年間所發生的轉變
11:31
than it has in the last 10,000,
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已遠遠超過了過去一萬年,
11:35
and for the first time in modern history,
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現代歷史上第一次出現
11:39
the most popular, influential brands
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最出名、最有影響力的品牌,
11:41
are not brands being pushed down by the corporation.
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不是企業主導往下推出的品牌。
11:46
They are brands being pushed up by the people, for the people,
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它們是百姓為了所有人 由下往上推的品牌,
11:50
for the sole purpose of changing the world and making it a better place.
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唯一的目的就是改變世界, 讓世界變得更好。
11:55
Our greatest innovations aren't brands providing a different form
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最偉大的創新不是建立 一個提供各種不同形狀、
12:00
or a different flavor of our favorite snack.
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或不同口味的零食品牌。
12:03
Our greatest innovations are the creation of brands
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最偉大的創新應該是
那些對我們的生活具有影響力,
12:06
that can make a difference in our lives
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同時能反映出一個理想世界的品牌。
12:09
and reflect the kind of world that we want to live in.
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12:12
In November of 2016,
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2016 年十一月,
12:15
Krista Suh, Jayna Zweiman and Kat Coyle
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克麗絲塔•蘇、傑娜•茲魏曼 及凱特•柯耶爾
12:18
created a hat to be worn at the Women's March in Washington, DC.
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為華盛頓特區女性大遊行 設計了一頂帽子。
12:23
(Applause)
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(掌聲)
12:26
This was the day after the presidential inauguration.
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前一天是總統就職的日子。
12:30
Two months later, on January 21, 2017,
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兩個月後,2017 年 一月二十一日,
12:34
millions of people all over the world wore handmade pink pussyhats
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全世界數百萬人都戴上 手工製的粉紅色貓帽,
12:40
in support of the Women's March all over the world.
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支持世界各地的女性大遊行。
12:44
The hat was not created for any financial benefit.
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這款帽子的誕生不是為了營利。
12:48
Like our religious symbols created thousands of years ago,
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就像數千年前宗教符號的誕生一樣,
12:51
the hat was created by the people, for the people
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這款帽子是由人民所創, 為了人民全體的福利,
12:55
to serve what I believe is the highest benefit of branding:
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旨在達成我心目中 品牌的最終目的:
13:00
to unite people in the communication
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讓有共同理念的人 相互溝通、團結起來。
13:03
of shared ideals.
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13:06
The pink pussyhat became a mark for a movement.
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粉紅色的貓帽變成了 一項運動的記號。
13:09
In a very short time, two months,
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在短短的兩個月內,
13:13
it became universally recognizable.
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全世界的人都認得它。
13:16
It connected an audience in an unprecedented way.
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它以前所未見的方式 將人們連結了起來。
13:21
It is a brand,
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它是一個品牌,
13:23
but it is more than that.
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卻又不只是一個品牌。
13:25
Today, the pink pussyhat is proof positive
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今天,粉色貓帽證明了
13:28
that branding is not just a tool of capitalism.
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品牌可以不只是營利工具,
13:33
Branding is the profound manifestation of the human spirit.
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它也能是人類精神的一種深刻體現。
13:37
The condition of branding has always reflected the condition of our culture.
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品牌的環境始終反映出 人類文化的處境。
13:45
It is our responsibility
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我們有責任
13:47
to continue to leverage the democratic power branding provides,
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將品牌賦予我們的民主力量 發揮到極致,
13:52
and it is our responsibility
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我們有責任
13:55
to design a culture that reflects
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創建一個新的文化, 來反映及兌現
13:58
and honors
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14:01
the kind of world we want to live in.
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一個我們理想中的世界。
14:03
Thank you.
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謝謝。
14:04
(Applause)
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(掌聲)
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